Name: Hotel Ombak Sunset
Address: Gili Trawangan Island Lombok West Nusa Tenggara, Lombok, 83355, ID

10/10

Exceptional

14 Jul 2026

Ryan

Very large and well maintained property. Probably the best on the island based on what we saw while exploring! Quiet and pushed back from the road and away from the hustle and bustle.

Partner

6/10

Pleasant

31 May 2026

Jennifer

Room was beautiful, staff excellent and great pool.

Self

10/10

Exceptional

28 May 2026

Mohamed Emad Al

Annie was super helpful. Helped me around and answered all my questions. All the other staff also made me feel super welcomed. I highly recommend this place.

Self

8/10

Excellent

05 Apr 2026

Drew

All good food seemed to be Indian Food . I would have preferrer Indonesian food

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

edward

All the above and more. The reception was beautiful and easy. The gardens were beautiful.
We did not expect such a lovely place to stay that had a beautiful big pool and tennis courts.

Partner

8/10

Excellent

07 Jan 2026

Jeremy

Room good but a little dark and outdoor bathroom kind of ok. Amazing big swimming pool, turtles at beach. Breakfast catered more to indian tourists and had to pay for latte/cappuccino.

10/10

Exceptional

30 Nov 2025

Ffion

I had a very wonderful stay, the hotel was very clean and staff were so friendly and helpful. The pool and bar was beautiful. There’s so much to do here, I’d highly recommend a massage.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Eileen

Private pool...kiki was great as our tech guy.
Front desk was so helpful and our bags wwre handled promptly with a smile.

Friends_and_family Friends

8/10

Excellent

08 Jul 2025

Simon

Great location

Great hotel for family. Right on the beach. Great sunsets. Great pool. Great service. Breakfast ok but not good on west side of island so need a bike to get to port. Awesome to roads around.

Friends_and_family Family

6/10

Pleasant

27 Jun 2025

Anthony

I had a private villa with pool. I think it was located next door to family villas. Therefore it was loud in my opinion for most of my stay. I wouldn't stay here again, but it's preferable for those from India.The location is good on this side of the island.

Leisure Partner

10/10

Exceptional

26 Jun 2025

nigel

loved this place,on the quieter side of the island. Room was excellent , make sure to hire a bike and turtles swimming along the private beach was just the best

Leisure Self

10/10

Exceptional

02 Jun 2025

Stephen

Was a great stay

Leisure Partner

10/10

Exceptional

23 May 2025

Matthew

Amazing

It was amazing, beds are super comfortable. Staff are amazing, pool is beautiful and the beach is stunning. I will be back.

Friends_and_family Friends

10/10

Exceptional

01 May 2025

Patrick

Excellent place to stay if you want to be in easy reach of everything but not be affected by noise

Leisure Partner

10/10

Exceptional

24 Apr 2025

Catherine

BEST hotel I stayed at during my whole trip to Bali and near by islands. The room was beautiful and the entire location is perfect with 2 pools as well as beach access. The staff is so kind, attentive and helpful. They go out of their way to be helpful and even help you book other activities. Would absolutely stay here again. Ivan and Ruly especially were so helpful in the office and we even extended our stay with them.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Lucy

This property is lovely, nice big rooms, the outdoor bathrooms were fun. The hotel has a very large pool, and three smaller ones, a spa, bike rental at a reasonable price. All the staff were really friendly, always said hello or good morning/ afternoon when passing, the hotel is opposite the beach which has great sunset views. We ended up extended our stay 2 extra nights due to the boats not running due to the weather and the staff helped us arrange an extension easily. Lots of good food options nearby and outdoor cinema slightly further up on the beach, really enjoyed our stay here.

Leisure Partner

10/10

Exceptional

12 Jan 2025

Erich

The perfect place to end my stay in Gili T!

Leisure Self

10/10

Exceptional

06 Jan 2025

Ferras

All the staff treated us like family. The resort was amazing.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2024

Sylvain

Enjoyed our stay.

Leisure Partner

6/10

Pleasant

05 Oct 2024

Jenny

It is a good place to see the sunset and a quiet place to stay, as it is far away from the temple. However, the furniture is old and the interior design is outdated. Overall, the rating is average.

Family

10/10

Exceptional

04 Oct 2024

JEMILA

Amazing Hotel! The staff was incredible! Our room was fantastic. You can bike all the way to your bungalow. Private pool! Just book it and experience luxury for half the price!

Leisure Partner

6/10

Pleasant

28 Sep 2024

Marcia

Nice location

Hotel is ok, but you can tell that condition is going down. Also, happy hour food is not good, we order chicken wings and came literally 2 pieces of wings. Also, I believe they should be clear about distance by bike from port and the fact that it is ok to bike ride from port, as when I tried to contact hotel they just tried to sell their pick-up service with horses, which is super cruel :(

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Benoit

Convenient for family of five and enjoyed room food service and the private pool

Leisure Family

10/10

Exceptional

14 Aug 2024

Denise

We booked a Villa with two bedrooms and a plunge pool. The place was very well cared and maintained.
The villa felt very relaxing and we easily rent the bikes to go around the island.
Food was lovely and staff very friendly.
Highly recommend Ombak Sunset.

Leisure Family

8/10

Excellent

05 Aug 2024

Samantha

Beautiful property, beautiful beach front and food was delicious!

Leisure Partner

10/10

Exceptional

04 Jul 2024

Darragh

Excellent stay at the resort

The staff were so helpful and friendly from start to finish. Excellent service throughout the stay. In particular the staff at the pool bar, Ramdan and Dopok really went out of their ways to make the s feel welcome and take care of us at the resort, I would like to send a special thanks to them both

Friends_and_family Friends

10/10

Exceptional

29 Jun 2024

Verified traveler

Hõtel magnifique sur le bord de la plage et en plus une grande piscine comme il est rare de voir.
Le couché du soleil est tout simplement wow
Hôtel propre, bon petit déjeuner et employés serviables

Partner

10/10

Exceptional

16 Jun 2024

Angel

Great staffs, beautiful property on the beach. It’s a fantastic facilities.

Leisure Family

10/10

Exceptional

13 Jun 2024

Eduardo

Front beach resort hotel. I had a free upgrade to a Vila and it’s amazing, you have a small private pool. The hotel is in a very good condition and all employees are very nice.
The only thing that doesn’t work super well is the WiFi, but it’s still okay.

10/10

Exceptional

07 Jun 2024

Sultan

Lovely staff and safe relaxing environment. Beautiful area and nice people.

Leisure Friends

6/10

Pleasant

07 Jun 2024

TODD

Good and bad i needed to ride a bike to breakfast and to the pool i oredered room service 2 times and never apeared

Leisure Self

10/10

Exceptional

13 May 2024

RACHEAL

It was a great experience with great staff

Business_and_leisure Family

10/10

Exceptional

04 May 2024

nathalie

Would go back

Very nice hotel, nice greeting but they do clean rooms without picking up dirty towels and dirty dishes

Friends_and_family Friends

10/10

Exceptional

27 Apr 2024

laura

It is a safe, clean, friendly place to stay. We had a great time.

10/10

Exceptional

11 Apr 2024

Tammy

Great hotel

My husband and I were travelling together. This hotel is a little further away from the night market so it was a little quicker than some of the other resorts which was nice. The staff were amazing and so friendly!
We ended up extending our stay a night and it was super easy to do on the app. Breakfast was really good they had a buffet with lots of options.

Partner

10/10

Exceptional

12 Oct 2023

Magalie

Relaxing stay

Leisure Partner

8/10

Excellent

01 Oct 2023

Nerida

The property was great. Good food , helpful staff. Front desk service was excellent. At the spa they advertised chin and lip wax for $10 but the lady charged me $20. Although it was only $10 it seemed deceitful.

The island itself has so many people you couldn’t ride your push bike down the road. Just too overcrowded in the street and at the port for me to ever return

Leisure Family

2/10

Poor

20 Sep 2023

Sophie

Hotel not as shown in photos at all. Buildings missing and run down. Had to move hotel after one night due to how bad the property was. Bed sheets had holes in them and sun loungers had stains.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2023

Candis

Exquisitely beautiful hotel that far exceeded our expectations based on what we saw online. Highly recommend.

Leisure

6/10

Pleasant

07 Jul 2023

Sephy

Nice place for the money

It was nice however it wasn't the cleanest of rooms. We had a Lizard friends that joined us in the room and there some bugs. Sunsets were beautiful, and it was a hike to the busy area of the island. We asked for bikes but they didn't have any. There was hot water and an outdoor shower which was nice better and better than other places we stayed on the island.

Partner

10/10

Exceptional

26 Nov 2022

Kashoua

Beautiful property and very friendly staff.

Leisure Friends

10/10

Exceptional

11 Mar 2020

Paul

Paradise at Ombak Sunset

We arrived to a very warm welcome. The beautiful hotel had suffered badly in 2019 with the earthquake and they have done amazingly well to get it back to its former glory. The staff are warm and friendly and nothing is too much trouble. We had five days here and wished we could have stayed another five. The hotel is situated in a prime position to see the sunset. The pool is as warm as a bath and such a leisurely vibe about. The gardeners work very hard to make sure the place looks like the tropical paradise it is. We stayed in the garden bungalows which are amazing like being in your own private Balinese house. The outside bathroom is lovely but as we are there in the rainy season of course there are many mozzies. The hotel sprays regularly and provides insect repellents and plug in . Breakfast was varied but would have preferred to be able to make my own tea as I found it too weak and tasteless. I had my own tea bags but no hot water I suppose I could have asked but really boiling water is necessary and it wouldn’t have been boiling if they had to bring it to me.

Partner

6/10

Pleasant

22 Jan 2020

Verified traveler

I stayed at this hotel on a recommendation from a few years ago and sadly the hotel facilities were not as I had hoped. While I can see that the location has a lot of unrealised potential, the price to stay here was not reflective of the current state of the hotel. We were very disappointed that there was no restaurant on site and the bar was only open by the pool. Since there was little to do around the hotel, we rented bikes from the hotel to get to the other side of the island where all the restaurants, scuba diving and snorkelling tours leave from. The \"road\" is in very rough shape, filled with potholes and is shared by bikes, pedestrians and horse buggies, and it is not lit should you brave riding your bike at night like we did! All in all it was quite the experience on Gili T!

Leisure Partner

8/10

Excellent

18 Jan 2020

Verified traveler

I like the atmosphere and the hotel design which is so comfortable and luxury but the location is a bit too far from the island center also there is a lot of mosquito especially in the opened roof bathroom style so they should have some mechanic to prevent the mosquito and other insects.

The staffs were very nice and helpful.

Leisure Friends

6/10

Pleasant

02 Jan 2020

José

It's not worth it

The hotel is nice, the beach is not private as mentioned in Hotels.com. It was full of people from outside the hotel and many people selling things and offering pictures and excursions. Not the best experience when you want to just relax on the beach. Breakfast is really bad and the service also. Please see the picture of a dead mosquito in the cheese during breakfast.

Partner

10/10

Exceptional

04 Nov 2019

J E

We had a great experience. Staff was really nice and friendly. I really appreciate a little birthday cake that I received after I mentioned to one of the staff members. I think it was really thoughtful and lovely gesture. Also, the cleaning team are lovely people, taking care of details to make you feel comfortable and welcome.

Partner

10/10

Exceptional

21 Aug 2019

Amanda

Staff was wonderful & very helpful!

Family

4/10

Poor

11 Aug 2019

Verified traveler

Do not stay here. The staff was very inattentive to any of our needs. The resort itself is overrated and overpriced. It is far away from the central area. Arriving there we expected to be attended to, but ended up having to do things our selves such as fetching pool towels. The staff weren’t very friendly nor welcoming. The room itself is in dire need of renovation. The closet doors and cabinets were falling apart. The beach itself was disappointing. There was coral everywhere and the only reason the resort is popular is due to the beach swings which are open to the public. Overall, please save your money and stay at another resort.

Leisure Partner

8/10

Excellent

16 Jul 2019

Carolyn

Beautiful hotel but be mindful of coral

The hotel has an amazing pool and the views are breathtaking, we got a very spacious private bungalow which was very comfy but had an outdoor toilet and shower which was cool during the day but a little scary at night! The beach is stunning but it all coral so be careful with your feet and you can’t swim in it. Quieter side of the island so nice and romantic

Partner

8/10

Excellent

20 Jun 2019

Verified traveler

Did not realize this hotel was waaaayyyy on the other side of the island from where your boat launches. It’s a quiet side and nice sunsets but pretty far from the main drag and activities and difficult to get a horse ride past 9pm. Definitely too dark to walk or ride a bike. Nice pool and staff are VERY friendly and accommodating. Had a two room villa and the rooms were clean but personal pool was very dirty and had to ask to have it cleaned which did not occur until the second of our three day trip. A lot of construction going on, walls are VERY thin and while the room were clean they are poorly constructed, sink and toilet not glued down, poor water pressure, AC was not very functional but worked better after we closed off one room. I would def go back to the Gil Islands but think I can get more for the $$ i spent elsewhere

Leisure Friends

10/10

Exceptional

06 Jun 2019

Kim

We loved our stay, hotel is stunning with beautiful views. Staff are wonderful, would stay again.

Leisure Friends

10/10

Exceptional

30 Apr 2019

nicolas

Always a pleasure to be there

Very friendly staff and professional,it’s the second time we are coming back to the ombak sunset and we will do it again.they are doing huge renovation due to the earthquake last year.thank again to look after our venue.

Family

4/10

Poor

08 Apr 2019

Julie

Give the information

Booked hotel without advice pool under maintenance and adjacent construction noise. Beach not usable for swimming . Kitchen limited

Family

8/10

Excellent

02 Apr 2019

Fadzli

Good service! Awesome view! Good foods!

Leisure Family

10/10

Exceptional

05 Mar 2019

Mojie

Fantastic place!

It was such a pleasure to stay there we ended up cancelling 2 weeks of Bali to enjoy the wonderful gili hospitality some more

Partner

10/10

Exceptional

13 Nov 2018

Nabin

Taken care

Hotel was devastated due to earthquake despite that we were offered room upgrade and which was so good we enjoyed our stay throughly. Its so close to beach. Staff were so helpful.

Partner

4/10

Poor

27 Oct 2018

Maggie

We had a very bad experience with this hotel. We booked this hotel after another hotel canceled our reservation due to the earthquake thinking that it was not affected by it since they did not post anything on their website or contacted us prior. When we arrived at the port, we had to pay 300k for two horse carriages to get to the hotel. The hotel was located on the opposite side of the port, which we knew in the beginning. However it was very disappointing to see everywhere in the hotel under construction, even the swimming pool and spa were. There also was nothing nearby, so if we need to go out, we would either have to ride a bike or take a horse carriage again. I was traveling with two elderly who neither knew how to ride a bike. The rooms were also really dusty due to the construction. The only good thing about it was they upgraded our room to a family villa suite, which included a mini pool, but it was not big enough to swim around. Later after dinner, I called the front desk and asked to check out earlier and she said she would need to ask the manager who was going to be in in the morning. The next day I spoke to manager Edy. He was okay to let us check out early without penalty, but he could only provide one horse carriage to the other hotel. We needed two since we had a lot of luggage, but he said they only have one on site, so it's either we had to pay for another one or take turns. I felt like we overpaid for this hotel for so little amenities.

6/10

Pleasant

06 Jul 2018

Gareth

Nice hotel in need of an upgrade

The hotel staff were very friendly and the hotel had everything to hand including transport to the other side of he island. The hotel needs upgraded, the rooms have baths instead of showers and the water is brown. The doors to the rooms did not shut properly meaning Gecko’s could get into the room at night. There is no lifts in the hotel to the upper floors but hotel staff helped carry everything up and down from the room at check in and check out.

6/10

Pleasant

10 Jun 2018

Joyce

Was a nice staying in Gili T. Quiet and peace.

Is a good place to stay and stay away from crowd. A bit far from terminal, around 30 mins walk, 20 mins cycling, a bit scary while cycle when sun goes down because of lack of street light all the way through. Only horse carriage and bicycle as transportation. Remember to have lightings while cycling for safety reason.

6/10

Pleasant

10 Jun 2018

John

Beautiful location and hotel, average amenities

Beautiful location on the quiet side of the Island. Shower only dribbled hot water after we spent 2 days with only cold water. Air con was not able to cope with room remperature during the day but was fine at night.

Partner

6/10

Pleasant

08 Jun 2018

Andrew

First Time to Gili T

Customer service was hit and miss. Some employees, were great while others were average.

8/10

Excellent

28 May 2018

Verified traveler

Ok hotel on the quieter side of the island. Breakfast wasn’t great.

8/10

Excellent

23 May 2018

Dooms

Mixed feelings ...

The hotel BBQ on the beach was a scam. The buffet was empty. The meat portions extremely small and overcooked. But the life music was fun.

Overall, I would expected Gili to have a more lively scene. Everything was dead after 9pm.

Partner

10/10

Exceptional

08 May 2018

GL

Nice hotel with beautiful sunset views

Hotel is located at the west side of Gili Trawangan island. It takes about 30 mins walk from jetty at the east side of the island across Jalan Vila Kelapa, or take the horse cart from jetty which would take about 15-20 mins cost IDR150,000 for 1 way.
The room is very spacious, I guessed we have been upgraded to the Island Bungalow room type though we booked for Deluxe Terrace room. Very comfortable bed but the lighting in room is a bit dim and aircond is not strong enough. The shower and toilet area is at the open but secluded yard, was not too comfortable when first used it in such an open area for shower/ toilet but later on like it as it's spacious area with fresh air.
The breakfast is nice with good variety. Swimming pool is fantastic with the flat 1.5m deep and big pool.
The hotel beach front has a few swings facing the view of Mt Agong in Bali. The view is magnificent at sunset time and many people will go there to take pictures on the swings with the beautiful sunset view. There are horses for riding on the beach too.
Good choice of hotel if you like quiet place for relaxing holiday.

10/10

Exceptional

17 Apr 2018

Edward

Excellent value

It is nice to be away from the crowds but be in the crowd within a 15 min walk. Beach & pool staff could be more attentive with food and or drink needs.

10/10

Exceptional

16 Apr 2018

Jim

Relaxing with a large pool

Great hotel, he mosquitoes were a nuisance but that's on the whole island.
Hotel could provide free bikes perhaps like the others do.

10/10

Exceptional

12 Apr 2018

M

Amazing Time!

I lovvvvvved my experience on Gili T. The staff and room were amazing. Spa was on point and reasonably priced. Great view of the sunset (and sunrise even though we were on the opposite side of the island). It was nice not being by all the partying but easily accessible by horse and carriage or bike. Yoga was just up the street. I would definitely come back and stay longer.

10/10

Exceptional

10 Apr 2018

Verified traveler

Beautiful paradise

Excelente hotel we love it paradise and beautiful all

8/10

Excellent

06 Apr 2018

Verified traveler

air conditioner dripped water onto tiles, you could not see the water until you slipped on it. otherwise comforable room

10/10

Exceptional

31 Mar 2018

Jane

Amazing hotel- definitely recommend

Beautiful hotel with incredibly friendly staff. The location is perfect as away from the party scene and able to watch a lovely sunset on the beach opposite the hotel. Great selection at breakfast, they offer everything you could think of. They also offer complimentary afternoon tea daily. Easy to rent bikes for approx 75k for 24 hours. Only complaint was that we got bitten by mosquitoes a lot in the bungalow we were staying in. Not entirely sure how they were getting into the room. I would recommend the hotel put mosquito nets around the beds to avoid this happening to future guests. Would definitely recommend this hotel!

Partner

10/10

Exceptional

23 Mar 2018

Verified traveler

It was great.i would definitely go back there and the staff are all friendly

10/10

Exceptional

19 Mar 2018

Verified traveler

Beautiful Hotel

Great staff, greeted us with refreshing towels and drinks after hot walk there. Recommend taking a horse buggy to the hotel not walking. Hotel beach and pool were beautiful. Very relaxing stay with helpful staff.

10/10

Exceptional

09 Mar 2018

Lea

Beautiful Hotel & Location, Incredible Staff

This was an amazing hotel. The hotel and grounds were so beautiful. The beach is right across the road with incredible sunset views. Our room was very large and very beautiful. The bathroom was luxurious and spacious. The best part was the staff! So friendly and helpful. We loved our stay here.

Partner

8/10

Excellent

28 Feb 2018

Emily

It was a lovely location! Beautiful sunsets - although the room it self was a bit outdated and could do with a paint

8/10

Excellent

24 Feb 2018

Deep

Nice Place Excellent Ambience

It was nice, the best place for sunset in Gili Trawangan. The hotel was quite far from the harbor which will take your additional travel for around 2 and half kilometers in a Horse cart.

Partner

10/10

Exceptional

01 Feb 2018

Aditya

Best experience

One of the best properties of Gili T loved the facilities, beach, pool, overall very pleasant & satisfying experience. Food & service, restaurants and pool bars are awesome.

8/10

Excellent

24 Jan 2018

Darren

Lovely experience.. beautiful hotel and second to none customer service, especially from Jeffrey and Harry.
Only complaint was the amount of flies however, when we mentioned this issue, it was taken seriously and measures put in place to alleviate the concern.

Partner

4/10

Poor

02 Jan 2018

Verified traveler

The room cleanliness, comfort are great. The food, time to serve, staff in restaurants needs a big improvement.

8/10

Excellent

08 Nov 2017

leroy

Great staff, not great, yet expensive food!

The place was nice, quiet, nice staff, food was ordinary and as is often the case dead restaraunt as it was way over priced. As usual (and I don't know why?) the extras (bike hire fir eg was inflated 50% go down the road 200 metres and it's cheaper, go up the road 200 metres and you get much better food at a lesser price. I'd stay again but they could indulge their guests With market rates fir add ons (incl beer at double the reg price).

8/10

Excellent

20 Oct 2017

Rachel

Oct 2017

Last minute booking, good area adjacent to the beach with free sunbeds. Good pool area and clean rooms. Bathrooms could do with updating

Family

10/10

Exceptional

18 Oct 2017

Lynnejee

Gilli T at its best. The best view on the island.

We thoroughly enjoyed staying at your resort. The ambience and overall standard of the resort was exceptional We would certainly recommend friends and family to stay at your hotel

4/10

Poor

17 Oct 2017

Parzaan

Failed to Impress, No Value for Money

We faced many issues with Ombak Sunset during our 3-night stay in five rooms.

1. All rooms had a very small air-conditioning unit that failed to cool the room, resulting in terrible sleep. The rooms don't even have a ceiling fan.

2. Lizards, frogs and mosquitoes were in the room almost all the time, especially in the bathroom.

3. The drainage system in some rooms wasn't working properly and water was constantly getting clogged.

4. They charged us for a cooking packets of noodles after the kitchen was closed.

5. ONE NIGHT, A LARGE PORTION OF THE BATHROOM CEILING IN MY ROOM FELL ONTO THE FLOOR. THANKFULLY NO ONE WAS USING THE BATHROOM AT THE TIME OR THEY WOULD HAVE BEEN GRAVELY INJURED.

6. Most Gili island visitors rent bicycles for transport from the place they stay at. But Ombak's bicycle rent rates were double that of the regular rates around the island.

7. When prompted (well in advance) to bring us Horse Carts to take our luggage to the boat port, they reacted very lethargically and delayed us.

For all the problems we faced, the staff was accommodating and after a lot of coercion, offered to change our rooms or give us one free breakfast. There was no point in changing the room since the air-conditioners were equally small in other rooms. We took the breakfast but the staff was often rude and irritable about it.

We expected Ombak Sunset to have the best of facilities and luxury since the prices were on the higher side. But we were extremely disappointed.

10/10

Exceptional

15 Oct 2017

Harland

Ombak sunset hotel, is a great place to stay

This is great place, b stated here to times already

6/10

Pleasant

14 Oct 2017

Jason

Moments of excellience followed by disappointment.

The hotel and location was beautiful. Was peaceful after coming from Kuta, but the service certainly changed. Ordering a drink we were waiting 10-15 minutes at the bar just for a beer (often warm). 2 of the 3 nights we stayed I had to call reception to have towels sent up as they didn’t replace free taking them from the room. We had the occasional power surge on the island (which is understandable) but this would shut off the air cons in the room so constantly returning to or waking up in a sauna. We ended up checking out a day early and heading back to Kuta for the extra night.

8/10

Excellent

11 Oct 2017

Berri

A few pros, a few cons

Staff was kind. The breakfast was pretty good, and I loved the eco-friendly shampoo/soap bottles in the bathroom. The shampoo and soap itself also smelled really nice. The air conditioner in our room didn't work great, but it wasn't unbearable. Our laundry was also nearly 2 hours late getting back to us after the hotel had it for over 24 hours, which caused some stress on the morning we left when we were trying to check out and make our boat back to Bali.

Partner

6/10

Pleasant

11 Oct 2017

Maggie

Nice location next to beach

A big lack of communication with staff at reception Had to chase up towels problems with air cons Really needs a big maintenance overhaul Food great pool great

6/10

Pleasant

11 Oct 2017

Josh

Overall Hotel was clean, gardens maintained very well, room was clean but bathroom needs an upgrade as it looks a little tired.

The pool was the best feature.

10/10

Exceptional

05 Oct 2017

Verified traveler

Highlight of our trip

Our time at Ombak Sunset was amazing. We spent 1 week there and it was perfect. The hotel rooms were lovely, the pool is fantastic, as is the poolside bar and service. Hotel is just across the road from the beautiful beach - we had dinner on the beach restaurant many nights. The staff were what really made it such a memorable stay. They were so friendly - remembered our names from day 1 and were always very cheerful and helpful. ATM, Pharmacy, bicycle rental and an office which arranges excursions (snorkelling and diving) onsite which was so handy. Also just a short bike ride from the busier part of Gili T. I cannot recommend this hotel enough.

8/10

Excellent

04 Oct 2017

Alex

The hotel is very pleasing silly thinks dont make

We enjoyed our stay and the staff were very attentive and pleasant

4/10

Poor

30 Sep 2017

Gerry

Nice sunset

Good location but service of staff very poor- obviously not well trained as they were very pleasant but didn’t really know what they were doing. Air- con very bad. Utilities in room poor- nowhere to hang towels until we asked for a rack. No drinking glasses until we asked. Great potential!!

6/10

Pleasant

20 Sep 2017

Verified traveler

Nice Hotel , but food and drinks very bad

the hotel commodities were god but the service was only ok, The food and drinks (cocktails)were terrible.i ordered a Prawns salad with avocado and a chicken tika masala , I've got 2 PRAWNS!!! the avocado was hard a a rock and the salad was just Lettuce!!! The tika masala was tiny the chicken was all skin and fat mixed with cartligde and the rice was dry and undercooked , the cocktails where even worst, the CAIPIROSKA was some kind of lime syrup with some lemonade drink(sprite??)and a couple of lime wedges the looked already used in others dinks it was warm and sever in a small ugly looking glass , all drinks were weak and badly presented , and to top it off , is was hard to get a cold Bintang,!!! they called it cold when it was only WET!!!!

6/10

Pleasant

18 Sep 2017

Verified traveler

Nice hotel on quiet side of island

A little overpriced. Interior outdated and basic. Staff very friendly and hotel has all that you need including medical service at the doorstep.

8/10

Excellent

08 Sep 2017

Li

Quiet stay in the west side of the island

I was quite disappointed when I first arrived at the hotel when I found out that it is not possible to swim in the western side of the island due to lots of rocks. But I soon found out it is much quieter to stay in this side as the eastern side is very busy and noisy. The staff is very friendly, but their English needs to be improved. The bed is very comfortable and the hot water won't run out too soon.

8/10

Excellent

05 Sep 2017

Adam

Great Service on Quiet, Sunset Side

My wife and I stayed at Hotel Ombak Sunset for 4 days, 3 nights to attend a wedding (the wedding was also held at the hotel and they do an amazing job, far exceeding anyone's expectations). We were met at the fast boat drop off area by a representative of the hotel and then took the horse and cart to the hotel. Check in was quick and easy and the staff were very nice.

Our hotel room was very big and clean. The bathroom is outdoors as advertised. This was nice in that it was kind of relaxing, but when needing to prepare in the heat of the day it does stay quite warm.

The breakfast in the morning is very nice and stays open until 10:30am which we appreciated. The food rotated which we also enjoyed for staying three nights. It appeared based mostly around Western tastes.

The beach area is nice, especially the swings, around sunset. The hotel is located on the western side which is far away from the busy bars and restaurants. We were happy to stay in the quieter area. The only disappointment was that the water in the ocean stays very low for most of the day and you have to go out about 100 meters just to get to waist-deep waters. Also there are rocks in the shallower waters, it is hard on the feet.

We enjoyed our stay at Hotel Ombak Sunset. The rooms could use a bit of updating as we had a few things looking a kind of warn in our room but nothing major to distract from our stay.

Partner

10/10

Exceptional

29 Aug 2017

Nicholas

Excellent Hotel!

Me and my partner stayed here and the hotel exceeded our expectations! It was amazing! The hotel complex is stunning the gardeners keep it spotless and work really hard. We stayed in an island bungalow and it was beautiful. The staff are a credit to the hotel and made our stay really enjoyable. The sunset outside the hotel is the best I have seen well worth moving over to the beach from the pool around 5.30pm ready for the sunset. The hotel serves afternoon tea around about 4.30pm which is a nice touch. The cleaners leave the room spotless and are so friendly. Every staff member treats you like royalty. I couldn't compliment this hotel enough.

Partner

6/10

Pleasant

19 Aug 2017

Verified traveler

They have nice pool but their beach is just to take pictures not for swimming.
Their food was not impressive. Breakfast was just ok. Room cleanness is good. However, in my room there were more than 5 lizards which had me to change my hotel without any refunds.
Their location is on the other side of the island. So it is very quiet and it good for the people who want to relax. Difficult to find taxi and their Wi-Fi is slow.

8/10

Excellent

22 Jul 2017

Nagaratnam

Acceptable

Good to stay near a Beach

Family

8/10

Excellent

18 Jul 2017

Christopher Chow

Ombak Review

pretty good

8/10

Excellent

13 Jul 2017

Janet

Nice beach, sunset, pool

Lovely resort for families/couples on west side of island. Ask hotel to send horse cart (approx $10 USD) upon ferry arrival because 45 min walk on cobblestone and sand path to hotel. Bring a flashlight to light path in evenings to go into town. Rent bikes from hotel for $7 USD/ day

10/10

Exceptional

05 Jul 2017

Verified traveler

Amazing stay I will go back again!

The staff were so friendly and helpful and our stay on Gilli T was outstanding.