FRii Resort Gili Trawangan

Indonesia , Lombok
Lombok, Gili Trawangan Island , Lombok West Nusa teng
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20 reviews shown

6/10

Pleasant

24 Jan 2026

Belinda

The staff were lovely and very accommodating. Loved the location and breakfast was great.

Was disappointed that the bathrooms weren't the cleanest (hair in the drain that wasn't ours)
Curtains were torn
Photos showed there were televisions in the room, but there weren't any.

Would look for alternative accommodation next time.

Leisure Family

2/10

Poor

23 Aug 2025

Charu

Very bad experience at Frii Resort Gili. I stayed there for two terrible nights.. 17th-18th aug. The room was in poor condition with torn curtains, blocked drainage, and overall lack of maintenance. Even basic amenities were missing — bath soap, hand soap, and shampoo were all combined in one bottle with no separate options. Cleanliness was below standard, and the property looked very different from the pictures online. Breakfast was terrible — no options for vegetarians and the coffee was the worst I have ever tasted. On top of that, when I complained to the hotel supervisor and reception staff, they were extremely rude and unhelpful. Definitely not worth the money — I would never recommend this resort.”

Leisure Family

4/10

Poor

09 Oct 2024

Lisa

Although it was our honeymoon, we were placed in a room which was dirty, had no safe, broken and missing furniture, and a leaking toilet. Literally sewerage leaking out onto the bathroom floor.
Towels are old, bed linen is old and stained, and they don’t even have pool towels on offer.
Staff were friendly.
Food was average and drinks at the bar were watered down in front of our eyes… literally water placed into jugs of cocktails instead of alcohol.
Beach dining is a lovely location but everything else is just unmaintained.

Leisure Partner

6/10

Pleasant

20 Sep 2024

Richard

- Comments based on 2-night stay in Sept.2024.

- Per the Hotels.com listing this hotel is conveniently located near the ferry terminal. This is incorrect: the terminal is located on the diagonally opposite side of the island.

- My room was quite large but the darkest hotel room in which I have ever stayed. No desk, no safe.

- The name of the property is misleading: it does not really have the facilities or 'vibe' of a resort.

- Breakfast, served in what appeared to be an adjacent resort, was good.

- Staff were friendly, as is the norm for Indonesia.

Self

6/10

Pleasant

20 Feb 2024

Halah

Dark and toilet is open to sky without ceiling.

Leisure Family

10/10

Exceptional

17 Feb 2024

christina

Sooooo amazing! The place is clean and quiet the staff is awesome- Hula staff next door is extra wonderful as well. Very very pleased.

Leisure Partner

4/10

Poor

27 Sep 2023

Tess

Toilet/bathroom smelt disgusting
Staff not always willing to get extra creama.. only 3 provided ..not enough.. or t bags
no safe in my room
no digital tv
no room service
pool staff exceptionally slow.. neally 1 hour to get a beer.. ridiculous

Leisure Family

4/10

Poor

20 Sep 2023

Robin-Lee

The room was very dark and dingy, lighting is poor. The sheets were clean but the quilt inside was filthy and would have not have been washed in a long time. We had to take the quilt out of the cover as we were too hot and used the cover alone. We had requested a single sheet but one never came. We requested fresh towels but they never came. Very noisy from the loud music with a sub woofer thumping into the night. The room was not the one we booked for, at least not what we were expecting from the photo on line. Teabags, coffee, kettle and creamer powder were appreciated thank you.

Leisure Partner

6/10

Pleasant

27 Aug 2023

Robert

I ask for a double bed
All they could provide was to king size bed frames push together with under size mattress on both frames
Not good
Could have done with a bedside table with a power outlet
No hot water in bathroom sink for shaving
Could not adjust bathroom shower head

Leisure Friends

4/10

Poor

11 Aug 2023

Alice

A completely different resort to on photos. When we arrived we were shown to a room that was so close to the beach club next door that the roof was vibrating. We asked for another room which again was still as noisy. Very disappointing and wouldn’t recommend if you want a relaxing holiday. The beach club next door is so close and so loud. Rooms were nice however.

Leisure Partner

10/10

Exceptional

16 May 2023

Lindsay

The property was gorgeous. Great for watching the sunsets. The staff were super kind and amazing would highly recommend this place!!

Leisure Friends

8/10

Excellent

17 Jun 2020

Owain

Excellent location

Best location on the island. You can hire a bike from right in front, or watch free movies on the beach. We looked at so many options for our stay on Gili T, and so so happy that we stayed here.

Partner

8/10

Excellent

25 Jan 2020

Jack

Beautiful sunset

Really nice hotel with lovely rooms and very comfy bed. Showers weren’t the best and the food and drink was abit overpriced, however the breakfast at la Carte’ the time we were there.
But the pools are beautiful and it’s right on the beach.
Much nicer than the other side of the island for a resort.

Partner

10/10

Exceptional

07 Jan 2020

Janine

Very nice and friendly

Friends_and_family Friends

8/10

Excellent

07 Nov 2019

Camille

Belle chambre mais tout est cher.

Bel hôtel. Superbe chambre et salle de bain. Belles piscine et plage.
Points négatifs:
- chaises longues sans matelas, donc inconfortables
- prix des boissons et plats vraiment excessifs (l'hotel de même gamme à côté a un bar restaurant moins cher, et il y a des restaurants à 100m à 30-50% moins cher)
- vélos payants (75000 rp la journée, gratuits dans d'autres hotels et negociables dans la rue)
- misique du bar de plage extrement forte pendant le repas sur la plage. Et aussi celle du bar, ce qui nous dérangeait dans notre bungalow qui était derrière le bar.
- petit dejeuner buffet un peu plus léger que dans d'autres hotels de meme gamme (hotel voisin par exemple).
- deposit obligatoirement en cash. Pas possible en carte bancaire (500 000 rp)
- pas de prises à côté du lit
- manque un peu de luminosité dans la chambre.

En somme. Une belle chambre, mais des prix trop élevés pour tout. On en a eu plus pour notre argent à l'hotel à côté, où on a passé 3 nuits également et où les prix des chambres sont sensiblement moins élevés.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2019

Verified traveler

Good choice

The room was clean, the bed was comfy and lovely staff. The only point was so many mosquitos in our room, because of a hole in the bathroom door, we asked to change our room and kindly they upgraded our room and made sure it was no mosquitos. As it is at the other side of the island (the best one for us) I would recommend to rent a bike to get there.

Partner

4/10

Poor

22 Aug 2019

Verified traveler

We arrived early for check in and sorted everything and went to the beach until an hour after check in opened. When we got back they still didn’t have a room for us and we had to wait 30 minutes to get one cleaned. We had booked for 3 people and got a 2 person room. We never got towels and when we requested them we were told there were none left. Also declined bicycles. Disappointed as we spent extra money for a good hotel on the island when we could have got cheaper

Leisure Friends

10/10

Exceptional

17 Jul 2019

Verified traveler

Would highly recommend. Brilliant location. Would definitely stay again.

Leisure Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

Amazing Brand new facility, beautiful location, nice friendly staff only issue some mornings their was no running water so couldn’t take shower, but overall excellent experience

Leisure Partner

2/10

Poor

10 Oct 2025

Ditte-Maria

Vi tog afsted med to børn på 0 og 8 år. Vi havde booket familieværelse, men det levede ikke op til forventningerne eller vores behov. Lille køkken med to kopper lg en elkedel der kogte vand efter 20 min. Ville nok nærmere benytte det som unge rejsende med vennerne på druktur end som familie.
Natten var præget af bassen fra nabobaren der spillede dak-dak musik og holdt skumparty, hvilket altså ikke fremgik af beskrivelserne.
Hotellet har ikke egen pool men vi kunne låne en lille en i nabobaren og den anden var “no kids”, hvilket var forståeligt men begrænsede oplevelsen.
Personalet var ret søde og imødekommende men omgivelserne bare ikke gode nok.

Friends_and_family Family