Name: Zar Colima
Address: Carr.Guadalajara-Colima Km 148, Colima, 28550, MX

10/10

Exceptional

11 Jul 2026

Artur

Ggggggg

10/10

Exceptional

20 May 2026

Leo

Clean, air conditioner, friendly staff, and walking distance to Colima brewery.

10/10

Exceptional

08 Mar 2026

Servando

Easy in and out. Clean and plenty of hot water with good pressure.

Friends

10/10

Exceptional

16 Feb 2026

Teresa

The rooms are very clean, the receptionist was professional and amiable, he make us feel welcome and relax. The pool installations are beautiful. Highly recommend the Zar.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Valentin

Clean room

Business Self

10/10

Exceptional

11 Jan 2026

Valentin

Very good

10/10

Exceptional

01 Dec 2025

Cheryl

Very clean room and friendly staff

Friends_and_family Friends

6/10

Pleasant

24 Nov 2025

Nancy

When I arrived the desk clerk ignored me, he was shuffling papers, saw me and offered no greeting. I greeted him and put my passport on the counter. He said just a minute and continued with his paperwork. When he finally acknowledged me he told me he did not have my reservation. I told him I made it through Expedia. He said, \"We are not Expedia.\" I said, \"No but you are the Zar Hotel Colima. You are on Expedia and that is how I booked my reservation.\" He then found the reservation. The room was OK for a side of the highway hotel. We had two beds and were given two towels. No hand towel. The parking is ample and the grounds are lovely. There is a sweet little pool around back too. The hitel has no good service at night and there is nothing in walking distance. We had not esten since morning so we ordered food from Uber around 6:45 pm and it was delivered promptly. The hotel is very convenient for people traveling from Guadalajara or Ciudad Guzman and going through Colima as it's right on the side of the highway at the northern entrance to Colima so there is no need to actually enter Colima city streets. They seemed to be serving some sort of a light continental breakfast in the morning, but we didn't bother with it. We just got back on the road and headed for the beach.

4/10

Poor

13 Nov 2025

Estela

They don’t have hot water for shower especially after 8 PM.. and the last night we don’t have any power and obviously the AC wasn’t working. When we want to ask the front desk, they say they don’t have power . but the point is why they do have a power . member of my family, was in the other room and they don’t have a hot water either.

Family

10/10

Exceptional

23 Jul 2025

Adolfo

All staff an management are ready to help in all your needs to make you feel at home

10/10

Exceptional

19 Jun 2025

Maria

Lugar muy agradable y tranquilo para descansar

Leisure Family

8/10

Excellent

09 Mar 2025

SCOTT

Good hotel, no frills, not fancy, clean and safe

Leisure Self

10/10

Exceptional

18 Nov 2024

Jesus

Nice staff that is there to help out. I'll book again if I'm the vicinity again

Business_and_leisure

10/10

Exceptional

14 Jul 2024

Victor

Me gustaría que a la televisión le llegasen instalar Netflix, o alguna aplicación extra, para que el usuario pueda ingresar su cuente y ver películas, ya que los canales que tiene son demasiado sencillos

Business Partner

8/10

Excellent

27 May 2024

Jesus

Very Convenient, not enought time for a full review

6/10

Pleasant

15 Sep 2023

JUAN

Water sing damage and the floor damage too some parts and too much noise too the customers and before rent room including good breakfast and now is separated and not good breakfast thas may last time rent this hotel

Business_and_leisure Self

8/10

Excellent

31 May 2023

LUIS

Staff was helpful and friendly. Property and amenities are in need of a huge upgrade.

Leisure Partner

8/10

Excellent

06 Feb 2023

Arnold

Clean and very good access to the highway; felt welcomed

Room looked new

Leisure Partner

2/10

Poor

04 Feb 2023

TSUNG CHI

I had two Pay twice because the property didn’t get the payment from Expedia.

No smart tv, dirty swimming pool, far away from The city.

Hope to get my money back soon from Expedia.

Leisure Family_with_children

8/10

Excellent

09 Dec 2022

WALLACE

The grounds are beautiful, and the swimming pool area is very secluded and well landscaped. The hotel is under major renovation, and it is looking pretty good. The breakfast lady is very kind and friendly, and the food is just OK. The front desk staff tends to be indifferent, and not very friendly. I have stayed here before, and there always seems to be an issue with turning the television on and using the control. It has been this way for a year. Overall, I would give this hotel, a good rating, and I will definitely stay here again.

Business Self

2/10

Poor

13 Nov 2022

robert

Pick someplace else if you don’t want to be extorted for more money and have your bags held as ransom to get you to pay their hidden charges for tourists.

Leisure Self

2/10

Poor

11 Nov 2022

robert

These criminals extorted additional money and held her luggage as ransom to get her to pay. Stay away from these unscrupulous business people who have hidden charges to grab additional fees after you prepay with Orbitz.

Leisure Self

4/10

Poor

01 Apr 2022

Jessica

I was extremely dissatisfied with the hotel. The room was dirty. I had to request new bath towels as they were filthy when I checked in and observed to be used. The hotel has no hand towels and they only provide 2 towels per room. They also have no irons or ironing boards. I would never stay here again and only did so as it was suggested in the event invite we received. The alleged included breakfast in their website is false as we had to pay 100 pesos which is not much but the food was trash. They pretty much only served refried beans and bread and lucky if you get a cup of coffee or juice as they charge you first and then you serve yourself whatever food is left.

Business_and_leisure Family

2/10

Poor

28 Feb 2022

Amparito

I stayed here before and it’s really gone downhill. The rooms have broken fixtures and in general are looking very run down. I say rooms because I moved rooms multiple times due to issues - leaking AC unit flooding the room and the next room smelling like smoke. My family had two rooms so in total I saw 4 rooms each with problems. In addition to the problems the evening man on staff was rude and unacommidating. Each room only had two (very rough and old) bath towels (no hand towels). When we asked for more he seemed offended and questioned how many guests we had. I will say the cleaning staff did a good job each day but be aware they don’t listed to the do no disturb sign - they come to clean regardless. Last complaint was that I stayed one week and every day had to get my keys reactivated. I’ve worked in a hotel. That’s not normal.

Leisure Family

10/10

Exceptional

05 May 2021

Verified traveler

Great place to stay and affordable.

Leisure Friends

6/10

Pleasant

03 May 2021

Trinidad

They had coakroaches in hotel

Friends_and_family Family

10/10

Exceptional

19 Apr 2021

Verified traveler

I stay at this hotel a few times a year, I’ve enjoyed the location, staff and accommodations. Breakfast is good too.

Friends_and_family Family_with_children

2/10

Poor

16 Feb 2021

Hector

Absolutely terrible no handicap acces

Friends_and_family Family

6/10

Pleasant

09 Jan 2021

Daniel

Awesome Stay. Thank y'all (:

Great Stay. Comfortable bed and cleanliness. Tv not so great. Shower took a bit to warm up for hot water but amazing after that.
Some ice machine or on side could be helpful

Friends_and_family Family

10/10

Exceptional

04 Jan 2021

Yessenia

Clean and great location

Nice clean room

Partner

10/10

Exceptional

13 Dec 2020

Allen

The location righ off the road.. perfect to take a break or to explore the city

Leisure Family_with_children

6/10

Pleasant

03 Dec 2020

Verified traveler

Okay for a quick stay, very friendly/helpful staff

The staff was lovely, the wifi worked great. But the shower in our room was a weird old gross built-in that I could not use. We only stayed one night and already moved rooms once (to switch from 2 doubles to a King bed) so I just decided to forgo my shower.

Partner

8/10

Excellent

20 Feb 2020

vanessa

Decent hotel for short stay. Breakfast crew very friendly.

Friends_and_family Family

6/10

Pleasant

18 Feb 2020

daniel

You get what you pay!

Only reason i stayed was it is pet friendly,
Very noisy next to highway, bathroom needs cleaning,

Friends_and_family Family

8/10

Excellent

03 Jan 2020

Antony

Colima hotel

Zar Colima
Good points
1) Accept dogs at a charge of $150 peso's per night
2) Night gardens and pool
3) Clean hotel
4) Location. Close to city center
Bad points
Internet is very poor and doesn't work on 3rd floor.
When my wife reported this to front desk. The reply was we know Internet doesn't work on floors 2 and 3. If this is the case why not improve the internet by installing routers on each floor?
If you need Internet then go else where.

Partner

8/10

Excellent

17 Sep 2019

Ervey

Everything it’s ok except that if you reserve via internet breakfast it’s not included

Friends_and_family Family

6/10

Pleasant

01 Apr 2019

Miguel Angel

Un poco decepcionante

El hotel en general está aceptable solo hay detalles que no me agradaron, a las instalaciones les falta mantenimiento por ejemplo la regadera que contaba con opciones configurables pero no servía pues todos los botones estaban rotos. También pedí una plancha y casi quemó mi traje porque la base ya estaba muy mal y con plástico quemado. Y en la mañana siguiente la recamarista abre la puerta para entrar para revisar si aún seguíamos ahí, lo cual se me hizo muy mal pues podría revisar en recepción o tocar y esperar a que se le abra no meterse y ya que las habitaciones no cuentan con teléfono tampoco te pueden marcar ni se puede llamar a recepción por lo que cualquier otra cosa que necesites hay que bajar al lobby. No cuenta con restaurante, solo sirven desayunos hasta las 11 a.m.

Partner

10/10

Exceptional

20 Feb 2019

Donald

Great value, friendly

Great price for nice quality facility, wonderful staff

10/10

Exceptional

31 Jan 2019

Verified traveler

Close to the airport , very clean and staff is very kind and helpful. The staff who serves breakfast super nice!!

Friends_and_family Family_with_children

8/10

Excellent

03 Jan 2019

Verified traveler

It would help if they had an elevador to get to the upper floors. Thank you

10/10

Exceptional

26 Aug 2018

Maria

The staff was great, location ideal for easy access to freeway. Great breakfast.

Family

4/10

Poor

23 Jul 2018

eduardo

The registration was bad, they did not find the reservation, they had to communicate with expedia to ask for help in the location of the reservation and the whole procedure lasted more than 90 minutes that I had to wait.

The fourth did not have a hand towel and upon request they limited themselves to pointing out that they did not handle this service.

The hotel had breakfast included and was never informed of the same, I noticed this situation when leaving the room.

10/10

Exceptional

05 Apr 2018

Fernanda

Amazing

It's an amazing and comfortable place to stay

Family

8/10

Excellent

19 Mar 2018

Julian

Excellent customer service

I was thrilled that the own owner or manager was very attentive and had one of the best customer service experiences. The engineer personally helped (I'm under the assumption he was the owner or manager\", I was greeted with respect and also noticed that the hotel had business events both nights that I was there, to me that really speaks highly of this hotel establishment and the way it is managed! If I had one thing to change to make the experience better, it would be to update the showers (maybe not something too fancy but in well working condition).

10/10

Exceptional

30 Jan 2018

Verified traveler

Nice hotel out of the city noise

This hotel is nice to be confortable and rest every one in the staff Es very nice and reliable.I came Tu this hotel to recuperate from a née problem every body made me fell better because the staff was willing to helped me in my needs before I staid for 33 days and no I am back

2/10

Poor

28 Jan 2018

maria

Grounds looked nice. Room was dirty. Beds were made but when covers were opened sheets had hair and food particles. Immediatelywalked out and asked for a refund.

8/10

Excellent

17 Jul 2017

Verified traveler

Nice hotel, clean and good access.

6/10

Pleasant

19 Jun 2017

Michael

OK Close to Airport

My wife and I wanted a place close to the airport for a couple of nights. The check-in was easy and the room was very nice and modern looking. I did get a little \"attitude\" when I asked for another towel. (The room had 1 hand towel and one bath towel only so I asked for a 2nd bath towel). There was no coffee as described. If there was, it was not mentioned to us. We had to cross the busy highway to the OXXO (like a 7-11) if we wanted coffee or snacks. Also, there was a daily breakfast the apparently we were not eligible for because we booked through hotels.com. Overall it was a nice place to say.

Partner

8/10

Excellent

26 Feb 2017

Verified traveler

shower

Nice place was disappointed with the shower Othe

8/10

Excellent

29 Jan 2017

leo

Beds are very hard afteroll everything was fine

8/10

Excellent

27 Jan 2017

Chris

Nice hotel

Hotel is located just outside of the town right off the highway. No restaurants near by have to go to town about 5 minutes away.. has a nice pool area but didn't use, wasn't too noisy but room was away from highway. Lots of parking with security.

6/10

Pleasant

22 Mar 2016

Armando

I liked the rooms and the bathroom and overall services though the front desk service might be improved

6/10

Pleasant

22 Dec 2015

colima's trip

JUST OK!

The hotel is hard to find, front desk lady not friendly. Theres not elevator! Not telephone in the room, room key did not work couple of times.... Bed was really hard. pool was ok. You must have a car if you want to go out of the hotel. 10 min away from city.

8/10

Excellent

15 Nov 2015

Verified traveler

Good stay

Nice hotel, very friendly staff, comfortable rooms and even is away from the town is very easy to get around.
The only thing they need to offer is ice, is not safe going to kiosko(convenient store) late because you have to cross the highway to get it.
The ladies in the restaurant are very efficient and sweet!

8/10

Excellent

14 Aug 2015

Polo

Colima, mex

Excellent service! The only bad part was the wifi no signal in the rooms.

4/10

Poor

09 Jul 2015

Claus

Less than Expected

Most important: The description on Hoteles.com in not correct -the hotel has no restaurant!!! They serve breakfast only - and the most worse I had in my life ever: 2 slices of toast, butter, marmalade, 1 juice, coffee or tea. The hotel is situated in the middle of nowhere. You need a car to find a restaurant.

Family

6/10

Pleasant

31 May 2015

Verified traveler

No good

My only problem no hot water to take a shower

Family

8/10

Excellent

27 May 2015

Fidel Daniel

Nice stay

facilities and hotel conditions no complaint, great rooms, clean and comfort what expected, area was quiet and the condition was good, great advantage if you are flying because it is closer to airport.

10/10

Exceptional

06 Oct 2014

william

We love the Zar in Colima!

The staff and management is wonderful!!! Great air conditioning, flat screen television, and breakfast. The garden and landscaping around the hotel is gorgeous!

Partner

10/10

Exceptional

20 Sep 2014

Cody

Best Value in Colima

What a great experience. Nice rooms, great air conditioning and flatscreen tv. Super cute decor. But most importantly the staff is GREAT!! They are friendly, helpful and did everything possible to make sure our stay was comfortable.

8/10

Excellent

01 Sep 2014

Jesse Rojas

Good for your money

Hotel was clean and in a good location right off the main freeway getting to Colima. Staff is nice and pool was nice. They can improve their maintenance of the showers but other than that, good for you money.

Family

8/10

Excellent

26 Aug 2014

Samantha

We love Zar Colima

We just finished our 2nd stay at Zar Colima in 6 months. The rooms have great personalized air conditioners (a must for Colima, Mx) and for $35 USD a night, you can't really beat it.
The continental breakfast consists only of 2 pieces of toast, juice and coffee (FYI), and they will make you other things at extra costs, but I would just skip it and find a taco stand in town.
Even though we had the DO NOT DISTURB sign on our door, a maid tried to enter when she thought we had left. So, make sure you hide or take your valuables with you when you go. We have never had anything taken or tampered with at ZAR, but you never know...
The rooms are very clean, except for a baseboard corner, here or there. Some rooms have microwaves and small refrigerators, although ours did not. You must have to request them...
Zar is right on the edge of town, near the interstate and airport and we will soon be back!

6/10

Pleasant

18 Jun 2014

VicMzo

Simple and clean

Simple, Clean and good price all what you need in a stop by the city to redt ir something not too fancy. Hitrl was clean which is important.

Family

6/10

Pleasant

21 May 2014

Mig62

Good for business travel

This hotel is clean. The staff is very helpful and courteous. The rates are really good compared to other surrounding hotels. I have enjoyed my stay.

6/10

Pleasant

08 May 2014

Mig62

Good for bussiness travel

Experience was good. Staff was helpful. Hotel is far from eating areas and popular streets.

10/10

Exceptional

23 Apr 2014

Xochitl

Exellent comfort

Everyone was super friendly!! I loved the place! Close to everything and easy access to things. The pool was also fun!

6/10

Pleasant

21 Apr 2014

Manzanillo Expat

Good for one night only

The hotel was clean and modern. However, there were several shortcomings. First, there were no hand towels. The receptionist confirmed that they do not provide hand towels when I made an inquiry. Second, I was informed that the free continental breakfast did not apply to my five-year-old son. Regarding the breakfast, the coffee was good but the continental breakfast was limited to coffee, orange juice that was akin to Tang, and two pieces of white toast with margarine and jelly.

Family

10/10

Exceptional

09 Apr 2014

louisa davis

Great hotel for the price

Wonderful hotel for the price.It is on the outskirts of town and the map on Hotels.com is wrong so do not follow that.I would definately stay there again.

8/10

Excellent

01 Apr 2014

George

Nice location of hotel.

Great location, friendly staff, the manager was very helpfull. We really liked the cook.. Need to add some meat items to the menue and fresh juices. Every one was very nice and friendly. We relly liked the landscaping around the hotel.

10/10

Exceptional

05 Mar 2014

William Galt

We are from the United States and now always stay at the Zar when we are in Colima. The management and staff are wonderful and always help us in any way they can. They address any issues with promptness and courtesy. It is like having a second family away from home. We have stayed at every major hotel in Colima and for value, convienence, and quality there is no better hotel in Colima than the Zar. Thank you to every one at the Zar who makes us feel so welcome.

2/10

Poor

01 Feb 2014

ric14107

Okay Stay!!

The hotel is ok. We stayed in the second level and the internet reception was bad. The tv channels were awful just a few.

Partner

8/10

Excellent

29 Dec 2013

Heather

Beautiful hotel but out of the way

If you were travelling by car it is a great place to stay..We loved the hotel, the staff were great and we loved the pool and garden area. .we only spent 2 nights and we would have been much happier if we were in central Colima as we didn't have easy access to restaurants unless we took a taxi to central Colima. It was not too far by taxi but just inconvenient.

Family

10/10

Exceptional

13 Nov 2013

robert teather

well priced and good service

excellent value. loved the hotel and the room. Had a bit of trouble registering at the desk. did not understand that we had paid for hotel when we booked on the internet. would only take cash. this meant that we paid for the room twice. once with credit card on the internet and once with cash. since we did not get a cash receipt we will have to return to the hotel and request a receipt unless you can have one e-mailed to me. love the art work and the décor. will definitely return and recommend it to friends. thank you

2/10

Poor

08 Nov 2013

Mariajose

Wasn't able to check in, booking didn't show up

I try to check in and at the time of my showing up at the hotel they said they didn't have a reservation for me. I went and find a different hotel, and email hotels.com. They refund my money.

Partner

10/10

Exceptional

16 Aug 2013

david

Its very nice clean would return anytime ....quiet on garden side road noise on street side.very nice over all experience very goid price.

8/10

Excellent

09 Jul 2013

gerardo

Great hotel for the price, continental breakfast was meager but paying a little extra for a full breakfast is worth it

8/10

Excellent

09 Jul 2013

javier

Not bad for the money

The hotel is nice, however the location is not so great.

Family

8/10

Excellent

08 Jul 2013

Javier

Clean and confortable

It was great, clean rooms and friendly staff

4/10

Poor

07 Jul 2013

Javier

great

It was clean, however the internet wasn't working.

10/10

Exceptional

08 Jan 2013

colin

Great Hotel on the way to Guadalajara

Free Wi-Fi in rooms. Polite staff. Free continental breakfast at a great price. Close to city Easy access from highway (take rooms facing garden due to road noise) Will stay there again
Would like to have seen tourist information leaflets at hotel

8/10

Excellent

03 Sep 2012

kim

Unexpected!

The hotel is funky and unexpected. It is a little more \"boutique\" than the norm.
The decor is cool, the TV's are flatscreen and they had a good selection of English
and Spanish Satellite chanels. The staff is lovely and willing to please.
It was a pleasant surprise. Good linen on the beds, air conditioners worked well.

10/10

Exceptional

10 Jan 2012

hector

Extremely clean hotel near the Colima Airport.

i was very surprised to find a hotel of this quality.Extremely cleaned, well kept. no noise around the hotel. The staff was pleasant. The only thing i will suggest is : to install phones inthe rooms and my staying would be rounded off perfect.
Another suggestion: add a continental breakfast to be more atractive to tourists. we liked that. Thank you.

4/10

Poor

29 Dec 2011

Verified traveler

This hotel is situated outside historic colima, about a 10-15 minute drive. It is a modern looking and deceiving hotel. I was dissapointed that it had no hot water in the shower, the water was freezing and I did not feel comfortable. In addition, the staff is not well coordinated, I asked for a simple wake up call and it never happened. I do not recomment the breakfast there, since it is not good. There are many other ammenities that are not include in its rooms that would be considered standard in other hotels (i.e. coffee maker, iron, hair dryer, telephone, reliable internet to name a few) I should have stayed at the Fiesta Inn in Colima instead of this place. Good luck!

10/10

Exceptional

11 Jul 2026

Aída YaZmin

La atención del personal es muy buena y siempre están dispuestos a ayudar y orientarte ,te saludan y preguntan todos el tiempo si necesitas algo y la alberca tiene el agua a una temperatura muy agradable

Self

8/10

Excellent

03 Jul 2026

FRANCISCO JAVIER

Como todos los hoteles de la cadena Zar, sencillos pero prácticos para una estadía corta.

Self

2/10

Poor

07 Jun 2026

Adriana

Pésima estancia!!! El hotel sin energía eléctrica y no teber una planta de luz...
Jamás volveré a quedarme aqui. Debieron de haber regalado la noche!!!

Friends

10/10

Exceptional

28 May 2026

MARTHA PATRICIA

Ok todo perfecto en mi estancia

Self

10/10

Exceptional

03 May 2026

Ramiro

Falta servicio
De restaurante para comida y cena

Self

4/10

Poor

30 Apr 2026

Juan Pedro

Sabanas sucias, toallas muy desgastadas y no proporcionan tapetes en el baño.
En la regadera no se puede regular la temperatura del agua.

Partner

10/10

Exceptional

16 Apr 2026

Daira Veronica

Excelente Servicio

Self

10/10

Exceptional

10 Apr 2026

Rene

Funsiona muy bien

8/10

Excellent

10 Apr 2026

Carlos

Solo un poco de ruido ya que está aborde de carretera y pasan muchos camiones.

Self

8/10

Excellent

05 Apr 2026

Uriel

Abitacion limpia ,los climas al 100 % personal al servicio, buena atención,volveríamos a regresar

8/10

Excellent

03 Apr 2026

Mario

Si

Family_with_children

8/10

Excellent

30 Mar 2026

Mario

Si.

Family_with_children

10/10

Exceptional

15 Mar 2026

Zuleime ekatherine

Todo bien

8/10

Excellent

24 Feb 2026

JORGE

La habitación muy amplia, limpia

Partner

8/10

Excellent

18 Feb 2026

Manuel

Habitación muy limpia, y todos los servicios funcionando. El personal extremadamente amable. Sin embargo, se escucha todo de otras habitaciones, hasta los ped..s que otros huéspedes echan. Cuando se bañan, usan el wc... platicas, todo se escucha de habitación a habitación, por lo que es difícil dormir.

Todo lo demás, muy bien.

Partner

10/10

Exceptional

09 Feb 2026

Cesar Orlando

Todo fue excelente, la habitación, el personal y todo

10/10

Exceptional

11 Jan 2026

Hugo Efraín

Excelente servicio, hotel limpio y a buen precio

Business