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Lancaster House Hotel

Lancaster · United Kingdom

Green Lane-EllelView location

9.0/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location9.0/109.0
Neighborhood8.8/108.8
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lancaster House Hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at Foodworks Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 99 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves.

Read more about this hotelShow less

With a stay at Lancaster House Hotel in Lancaster, you'll be in the historical district, just a 1-minute walk from Lancaster University and 12 minutes by foot from Nuffield Theatre. This hotel is 1.8 mi (2.9 km) from Forrest Hills and 3 mi (4.9 km) from Williamson Park.

Stay in one of 99 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM

Hotel policies

No elevators Professional property host/manager ECOsmart Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: GBP 75.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 10 for children
    • Self parking fee: GBP 12 per night
    • Pet fee: GBP 30.00 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: GBP 30.00 (subject to availability)
    • Rollaway bed fee: GBP 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Lancaster University 0.1 km / 0.1 mi
Nuffield Theatre 1 km / 0.6 mi
Forrest Hills 1.6 km / 1 mi
Williamson Park 4.6 km / 2.9 mi
Senate House Library 4.9 km / 3.1 mi
Lancaster City Museum 5.4 km / 3.3 mi
Cottage Museum 5.5 km / 3.4 mi
Judges' Lodgings 5.5 km / 3.4 mi
The Dukes 5.6 km / 3.5 mi
Priory Church 5.6 km / 3.5 mi
Lancaster Castle 5.6 km / 3.5 mi
Church of St Mary 5.7 km / 3.5 mi
Lancaster Brewery 5.7 km / 3.6 mi
St John's Historic Church 5.8 km / 3.6 mi
Lancaster Maritime Museum 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 99
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy service
Show 31 more facilities & services
  • Fireplace
  • Hotel safe
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Lancaster House Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Lancaster House Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Lancaster House Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Lancaster House Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Lancaster House Hotel

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Lancaster House Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Lancaster House Hotel

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Lancaster House Hotel

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Lancaster House Hotel

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Lancaster House Hotel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Lancaster House Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Lancaster House Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Lancaster House Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Lancaster House Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Lancaster House Hotel

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Lancaster House Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lancaster House Hotel

9.0
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Alan
Lancaster House is a fantastic place for a stop off heading down the motorway. The staff were able to accommodate us even although there was a large group being welcomed. Our room was first class with much appreciated air conditioning on a sweltering day. Our meal was excellent and staff were very friendly and attentive to our needs within a very nice environment.
Partner
10/10
Exceptional
21 Jun 2026
Karen
Really helpful and friendly staff made the trip complete
Family
10/10
Exceptional
21 Jun 2026
Steve
Very nice hotel in the grounds of the university. Nice rooms, staff and tremendous breakfast.
10/10
Exceptional
19 Jun 2026
Kathi
Staff were friendly and helpful, esp Gary in the restaurant
Pool and spa are excellent
Room was comfy with nice toiletries
Self
10/10
Exceptional
11 Jun 2026
Jennifer
Decent room and leisure facilities
10/10
Exceptional
03 Jun 2026
Roger
Helpful and professional staff
Great swimming pool
Lovely evening meal
Definitely recommend
Self
10/10
Exceptional
31 May 2026
JULIE KAY
Ensure it is clear whether or not breakfast is included
Partner
8/10
Excellent
28 May 2026
Andy
The hotel, food and staff were all excellent- i was however slightly erked at having to pay £12 parking because I had booked through Hotels .com
Self
10/10
Exceptional
27 May 2026
Phil
Very clean, well maintained room. The staff were all very helpful and courteous. The breakfast had many choices and was all delicious and freshly cooked.
Partner
10/10
Exceptional
26 May 2026
Karol
We had a great time staying at Lancaster House Hotel. Our room was very clean and comfortable; there was plenty of space for us to spread our belongings around. The drinks table was a nice touch with delicious biscuits and plenty of water, which was topped up on our second day.
The shower was excellent, and we really liked the toiletries.
Breakfasts were very good, with a great selection of hot and cold food. My only quibble was that the ham for the eggs Benedict was from a ham roll rather than freshly cut off the bone. Other than that, everything was very good.
Partner
10/10
Exceptional
03 May 2026
Gordon
Great hotel
Rooms are clean
Food is good
Staff are friendly and accommodating

Good place to stay
And very handy for the university
Partner
10/10
Exceptional
26 Apr 2026
Ian
Quick overnight stop on the way down the M6. Chosen because they have an EV charger and accept dogs, albeit for a £30 surcharge. Bit cheesed off at having to pay £12 for parking though. Room very nice and a good breakfast. Would stay again if passing
Partner
10/10
Exceptional
19 Apr 2026
christopher
Well run and very tidy+ comfortable
Self
10/10
Exceptional
08 Apr 2026
Eyal
Lovely staff, great facilities and a wonderful location. Highly recommended.
Family_with_children
10/10
Exceptional
08 Apr 2026
Anthony
Very nice hotel
Partner
10/10
Exceptional
06 Apr 2026
carmel
All staff were welcoming and helpful. Room was lovely with great facilities. Would definitely recommend.
Partner
10/10
Exceptional
27 Feb 2026
Douglas
Excellent stay at a warm and friendly luxery hotel, thank you!
Partner
6/10
Pleasant
23 Feb 2026
Amanda
Bathroom dooe dirty. Doorframe in bathroom by bath rotten.
Pet
10/10
Exceptional
15 Feb 2026
Jamie
Staff were excellent, room and hotel in general a little bit dated but undergoing modernisation, nice breakfast, nice little spa set up.
Would stay again.
Partner
10/10
Exceptional
19 Jan 2026
Nathan
Staff were incredible, bar was amazing, food amazing. Free upgraded room was really something!
10/10
Exceptional
18 Jan 2026
julia
All staff throughout the hotel were welcoming and helpful. Leisure facilities are lovely, rooms spacious, comfy and clean. We had a lovely steak meal in the hotel
Partner
10/10
Exceptional
29 Dec 2025
Nicola
Stayed at this hotel as en route to Scotland and dog friendly. Staff were friendly and helpful. The added bonus was access to pool and spa facilities which you don’t often get when travelling with a pet. Good food also.
Leisure Pet
10/10
Exceptional
21 Dec 2025
Michael
Was over for a football match and decided to stay an extra night on the way back to the boat. Great hotel, staff were very friendly and very helpful. Food in the restaurant was great and service was top notch
Business Family
10/10
Exceptional
21 Dec 2025
Lisa
Prompt service with very friendly staff!
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Bardo
Friendly, cosy and great gym and pool
Business Self
4/10
Poor
06 Dec 2025
William
Stayed at this hotel last night. Very dated and needs some TLC.
6/10
Pleasant
30 Nov 2025
stephanie
no instructions how to put the heating. crack in bathroom ceiling and a couple of the floor tiles cracked. the shower head not really any use - i am only 5ft 2ins and had to stand right at the back of the bath to at least get part of my hair wet to use shampoo. no bath mat and nearly slipped.
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Robert
Hotel is very nice in a good location.
Staff were all excellent (young Katherine in the restaurant was brilliant!)

Breakfast was really good.

Food in the restaurant was lovely too.

Don’t like having to pay (£12.00) to park in the hotels own car park, if I’d noticed this when booking I would have booked elsewhere.

Also there was only one bath towel and one hand towel for the two of us…….

Otherwise it was good..
Friends_and_family Friends
10/10
Exceptional
11 Nov 2025
Jennifer
Great staff and lovely food.
8/10
Excellent
09 Nov 2025
Valerie
It was a lovely room but there seemed to be a problem with the heating because it was rather chilly. I was dismayed to be charged £12 for parking as nowhere was it stated at the time of booking that it would be the case. I was told by the receptionist that it was a charge for Expedia who take the money. I shall enquire with them.
Leisure Family
10/10
Exceptional
08 Nov 2025
christopher
Excellent service and quiet
10/10
Exceptional
07 Nov 2025
Wendy
Great hotel with really good facilities. Staff were good and very polite. Really good room very spacious and great spa.
Business
10/10
Exceptional
05 Nov 2025
Russell
The spa makes this hotel particularly good value.
10/10
Exceptional
04 Nov 2025
Susan
Lovely hotel-would be even better with a lift. Friendly staff and very convenient location for gigs at Lancaster Uni.
Leisure Self
8/10
Excellent
13 Oct 2025
Caroline
Lovely stay - only negative was evening menu options were limited and didn’t really suit our needs
Leisure Family
6/10
Pleasant
07 Oct 2025
SANDY
In need of a complete renovation
Rooms r dated, no coffee bar. No mini fridge , walls dirty
Small tv with limited channels .
Old drapes , carpet dirty,
The older staff were wonderful, pleasant , informative.
No onsite store, very limited amenities
Lobby / pub needs a full redo as well
Furniture old dated.
Bedding old
Definitely need to put some money into updating the hotel.
Leisure Self
10/10
Exceptional
05 Oct 2025
Dominic
Nice room, nice bar, spa facilities were great, can't beat the hot tub in the pouring rain !!
Friends_and_family Friends
10/10
Exceptional
04 Oct 2025
Tim
Ideally situated for the University, nice and quiet
Business Self
6/10
Pleasant
17 Sep 2025
Shannon
Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.
10/10
Exceptional
08 Sep 2025
victoria

Perfect stay

Very comfortable. Great facilities. Lovely breakfast
Business
10/10
Exceptional
04 Sep 2025
Tim
Nice staff, clean spacious room, good food
Business Self
6/10
Pleasant
24 Aug 2025
André
The breakfast was average.
Many drinks weren't available in the evening.
The room wasn't ready for the check-in at 16:00.
The drain in the shower wasn't working great.
Leisure
10/10
Exceptional
20 Aug 2025
Wendy
Lovely leisure facilities in nice gardens and quiet corridors.
Leisure
10/10
Exceptional
19 Aug 2025
Sukhninder
Very friendly staff…
Business Self
8/10
Excellent
19 Aug 2025
Catherine
Slightly old fashioned decor but a pleasant stay
Business Self
10/10
Exceptional
19 Aug 2025
shaik zebaish
Excellent property. Loved the pool, hut tub and facilities.
Leisure Partner
10/10
Exceptional
19 Aug 2025
Julie
Great spa facilities, very friendly and helpful staff, lovely breakfast!
Leisure Friends
10/10
Exceptional
15 Aug 2025
Sharisse
Food was amazing, room was big and lovely and use of leisure facilities was amazing too xx
Leisure Partner
10/10
Exceptional
14 Aug 2025
Janak

Well worth it

Excellent value for money when you consider that the pool, steam, sauna, jacuzzi (indoor and outdoor) plus all the items you would expect in a room are all included in the cost. Excellent location for coast and Lake District.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Alex
Lovely staff. Really nice room and spa was good and free! Down side was paying for parking if you didn't book direct. This was £12.
Partner
8/10
Excellent
02 Aug 2025
Caitlin

Comfortable stay

Comfortable room, and close to M6 motorway. Thought breakfast was overpriced at £14.99 each.
Partner
10/10
Exceptional
30 Jul 2025
John

Friendly Helpful Staff

Friendly helpful staff. The quality of the food was excellent. Good choice of breakfast items and quickly prepared.
Partner
10/10
Exceptional
29 Jul 2025
Adrian

Great Stay

The room was clean, modern & spacious. The staff were helpful & friendly. The breakfast was good. The only thing I’d have liked is a bit more water pressure from the shower. Everything else was spot on.
10/10
Exceptional
23 Jul 2025
Alex
good
6/10
Pleasant
23 Jul 2025
Mary
Booked 3 days to use the spa as celebrating our 55th anniversary but the spa was closed for 2 of them which spoiled our break. Spent most of our time away from the hotel because of this. Otherwise we had a lovely room and the staff were all very nice. Breakfasts were excellent.
Leisure Partner
8/10
Excellent
21 Jul 2025
Emma
We have stayed here many times. Avoid room 115, the windows can't be opened more than a crack for health and torsions
6/10
Pleasant
19 Jul 2025
James

Parking charge

Appalled that the hotel attempted to charge £12 on checkout for parking ! No other way to get to hotel other than drive and not as if the car park was busy! Should not be charging residents/ guests for parking.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Warren
Excellent hotel. Great staff. Fantastic location. I cannot think of anything they could improve. I will be staying here again.
Business_and_leisure Partner
8/10
Excellent
16 Jun 2025
Ian
Would definitely visit again!

We had a free room upgrade and it was a significant improvement on the room we had anticipated - thank you very much! The room looked a little tired and so were some of the corridor/stair areas too. Our wasn't perfectly clean - the windows, mirrors and a large crisp was fairly obvious but overall, it was good. The sound deadening was notably good even with a wedding party in progress.

We had a meal in the Sandeman restaurant with our daughter and friend. We all enjoyed our meal, excellent service too.

The leisure facility as previously, was excellent. Really enjoyed it.

Again as previously, the staff were excellent, warm, welcoming and helpful. Mr Srees served us twice on reception, top marks!!

Ok, needs some maintenance and a little extra attention to cleaning but overall, a lovely hotel. The entrance and reception area is particularly enchanting.

Hope to visit again in the coming year.
10/10
Exceptional
03 Jun 2025
Roger
Professional and friendly staff
Great amenities
Business Self
10/10
Exceptional
01 Jun 2025
Runya
Good location within 20-30minutes away from lakes. Pool and gym great facilities. Breakfast very nice and great choices of fresh fruit.
Definitely stay again
Leisure Partner
8/10
Excellent
01 Jun 2025
Mr J D
Very comfortable room, nice and quiet. Spacious with plentiful hot water. Very nice breakfast
Leisure Partner
10/10
Exceptional
28 May 2025
John
Excellent stay, great hotel, fantastic food and friendly staff
Leisure Family
10/10
Exceptional
27 May 2025
Stephen
A lovely hotel with great facilities and excellent location next to the University and stones throw from the City of Lancaster.
What stood out for us was the staff. The customer service was of the highest quality and we were made to feel extremely welcome.
We highly recommend this high quality hotel.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Lucy
We had a lovely stay, room was spotless and nicely decorated. Hotel in general was very well maintained and beautiful. Staff were lovely and friendly, very helpful and the amenities were great.
Leisure Partner
10/10
Exceptional
24 May 2025
Anthony

Review of Lancaster House Hotel.

I stayed at Lancaster Hiuse with friends for a general get together and catch-up. It was excellent in every way.
Friends_and_family Friends
10/10
Exceptional
05 May 2025
Danielle
Amazing hotel clean and tidy despite its age. Stayed for two night and it was the perfect stay use of the spa made the weekend more fun and the breakfast didn’t disappoint.
Friends_and_family Friends
8/10
Excellent
12 Apr 2025
Mohamad
I enjoyed staying at the hotel. The only thing I didn’t like is that the water bottle in the room was empty when we checked in. we requested for a new one, but we haven’t got one.
Leisure Family
10/10
Exceptional
24 Mar 2025
Sarah
Lovely hotel. We had a room upgrade as it was a birthday which was great.
Customer service when we arrived on reception was not great. There was no enthusiasm to see us or smiles from the man. I think he was new as unsure in himself. But even so he could be more welcoming
Partner
10/10
Exceptional
20 Feb 2025
Martin
Met all our requirements. Very peaceful stay. Breakfast was very good. Staff very helpful Rooms very comfortable.
Leisure Friends
10/10
Exceptional
20 Feb 2025
Andrew
great
Business Self
10/10
Exceptional
20 Dec 2024
Gillian

Excellent

From Check in to Check out the staff were very friendly and knowledgeable, we enjoyed the Tapas style menu and the breakfast was perfect, will certainly use this hotel again maybe even for a Personal trip to use all the facilities
Business
8/10
Excellent
05 Nov 2024
Saleem
Free parking friendly staff nice clean room very nice dinner and breakfast and spa facilities
Business
8/10
Excellent
01 Nov 2024
Paul
Stayed at this nice hotel. Food a bit pricey. EV chargers were a bit hit and miss.
Business
10/10
Exceptional
25 Oct 2024
Rebecca
Lovely spot
8/10
Excellent
16 Oct 2024
Duncan

Comfortable for short stay

Adequate for what we needed.
Partner
10/10
Exceptional
09 Oct 2024
Mark
x
10/10
Exceptional
29 Sep 2024
Phoey
Sadly, the door to Uni is blocked
Business_and_leisure Family
10/10
Exceptional
22 Sep 2024
Karen
We will stay here again.
Leisure Family
4/10
Poor
18 Sep 2024
Exan Masters
Cold at night as radiators were not switched on. They wanted £12 per night to park outside in basically a tarmacked field. The reception would not allow any check-in before 3pm, even if you had travelled a long distance, and despite some rooms being available. This is not a 4 star. More an overpriced upmarket Travelodge.
Business
10/10
Exceptional
16 Sep 2024
Katherine
I hadn't told them that my husband used a mobility scooter. The hotel had no lifts so they happily re roomed us to a ground floor room. My only gripe was, although they did ewarn us that the room was dog friendly. The pillows smwlled of dog!
Leisure Partner
10/10
Exceptional
15 Sep 2024
ALASTAIR

Great weekend

Had a fantastic stay,great staff, great service, only down side,someone stoved in the side of our car, in the carpark, didnt realise they charge £12 a day to park
Partner
8/10
Excellent
24 Aug 2024
Renu
Reception staff are polite and helpful.
6/10
Pleasant
19 Aug 2024
Frederick
Decent hotel. Friendly staff, spacious and clean room. Bathroom quite dated and steep parking charge in their own car park feels like a way of hiding the true price.
6/10
Pleasant
09 Aug 2024
Verified traveler
Good hotel, slightly dated but comfortable. Great breakfast. Only let down was car parking charges that where applied when we checked out. This was not made clear from the beginning.
Partner
10/10
Exceptional
16 Jul 2024
Verified traveler
Service was exceptional, really fantastic.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
Neil
All round comfortable hotel with friendly and helpful staff plus a great pool and gym. We particularly enjoyed the dinner options and food in general.
Leisure Pet
8/10
Excellent
15 Jul 2024
David
Nice place
6/10
Pleasant
13 Jul 2024
Philip
Good but at a relatively high price point. Little slow to check in. Be mindful that if you don’t book direct with the hotel you pay £12 parking fee. Good size room but furnishings and bathroom could do with an update.
Business_and_leisure Family
10/10
Exceptional
06 Jul 2024
Stuart
Lovely comfortable hotel with great staff and facilities.
6/10
Pleasant
30 Jun 2024
Hannah

Overnight uni visit stay

I booked a twin double but this was not available when I got here - they insisted it was the booking app’s fault that didn’t tell them it should be a twin- we were put into a students apartment which was big but not that nice and had to share a bed. They rectified the issue on the second night but made me feel like it was my fault for not checking with the hotel before arrival. Breakfast was not available when we wanted it and generally I feel that I have had better stays in a premier inn. This does not feel like 4 star service at all. Nice pool.
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Rosemary
First night a bit noisy in early morning with next door people. They were amazing and gave me a different room. Thank you Lancaster House. Would stay again.
Leisure Family
8/10
Excellent
20 Jun 2024
Lesa
Missed air conditioning. Liked safety.
Leisure Family
6/10
Pleasant
11 Jun 2024
Fiona
Very disappointed to be to be told on arrival (no mention of this before our stay) that I had to pay an extra £12 to park my car in the hotel car park because I’d booked through Expedia. Wow! Literally the first time I’ve ever had to pay for hotel parking in my life. Not good enough. The hotel is rural and not surrounded by accessible streets, it has a long winding road up to the reception m, so where else could we have parked?
Business_and_leisure Family
10/10
Exceptional
11 Jun 2024
Edward

Great stop over hotel

Lovely friendly staff. Nice hotel in lovely surroundings
Partner
10/10
Exceptional
10 Jun 2024
Andrew

Amazing

An amazing hotel..
Friends_and_family Friends
8/10
Excellent
08 Jun 2024
Paula
Great location. Couldn't connect to Internet, followed instructions eg room number 0?? . Staff member came to room to check. Apparently wrong information was given to us. Hope they change the paper slip on which we followed.
Leisure Partner
10/10
Exceptional
02 Jun 2024
Angela
Very helpful friendly staff , vlean comfortable room
Friends_and_family Family
10/10
Exceptional
01 Jun 2024
Jake
Absolutely brilliant me and my family had an amazing time staff were freindly and helpfull. Definitely will be staying again
Friends_and_family Family
8/10
Excellent
02 May 2024
David
Nice hotel convenient for what I required. Clean room, good staff.
Leisure Family

Location & surroundings

Lancaster House Hotel
Green Lane-Ellel, Lancaster, United Kingdom

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Lancaster House Hotel

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