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Toll House Inn

Lancaster · United Kingdom

Penny StreetView location

9.4/10Excellent510 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Toll House Inn

With a stay at Toll House Inn in Lancaster, you'll be within a 10-minute drive of Lancaster University and Cottage Museum. This 4-star inn is 4. 9 mi (7. 9 km) from Morecambe Beach and 25. 5 mi (41 km) from Lake District National Park.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include a 24-hour front desk and an elevator. At Toll House Inn, enjoy a satisfying meal at the restaurant.

Quench your thirst with your favorite drink at the bar/lounge. Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Toll House Inn in Lancaster, you'll be a 1-minute walk from Senate House Library and 6 minutes by foot from Lancaster City Museum. This inn is 0.4 mi (0.6 km) from Cottage Museum and 0.4 mi (0.7 km) from Judges' Lodgings.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Senate House Library 0.1 km / 0.1 mi
Lancaster City Museum 0.5 km / 0.3 mi
The Dukes 0.6 km / 0.4 mi
St John's Historic Church 0.6 km / 0.4 mi
Judges' Lodgings 0.6 km / 0.4 mi
Cottage Museum 0.6 km / 0.4 mi
Grand Theater 0.7 km / 0.4 mi
Priory Church 0.8 km / 0.5 mi
Lancaster Castle 0.8 km / 0.5 mi
Church of St Mary 0.8 km / 0.5 mi
Giant Axe 1.1 km / 0.7 mi
Lancaster Maritime Museum 1.1 km / 0.7 mi
Williamson Park 1.1 km / 0.7 mi
Ashton Memorial 1.6 km / 1 mi
Lancaster Brewery 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Garden
  • Terrace
  • Bar
  • Restaurant
  • Meeting room
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    SINGLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Toll House Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Toll House Inn

9.4
Excellent
510 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Alison
Great pre-arrival communication; spacious clean and comfortable room; very nice toiletries including hair conditioner; a bottle of chilled water and a flask of fresh milk with good teabags; good shower.
6/10
Pleasant
20 Jul 2026
Graham
Not bad
10/10
Exceptional
19 Jul 2026
RACHEL
Lovely hotel perfectly placed with a small walk to centre . Lovely court yard for sitting in the sun and breakfast was delicious
Friends_and_family Friends
8/10
Excellent
18 Jul 2026
Neeta
Great location. Tough to unload luggage as very limited space for cars. No help by the inn.
Partner
8/10
Excellent
16 Jul 2026
Kerry
This is a beautiful period property with lots of original or sensitively restored features, and is in a great central location. Staff were extremely friendly and helpful and the food at our evening meal and included breakfast were very tasty with a good amount of choice. My reason for knocking down to 4 stars was the overall attention to detail that was lacking in the room. Certain areas were dusty, the bed was hard and uncomfortable and it was all in need of a general spruce up. Paintwork was looking tired, scuffed and peeling in places and the bathroom needed a more thorough clean in the nooks and crannies! Having said that towels and sheets were exceptionally clean and soft and the provided toiletries, little box of chocolates, coffees, etc. were a nice touch and of good quality. I was slightly disappointed on arrival, as it wasn’t a particularly cheap stay. Just need the rooms redecorated and more thoroughly cleaned to be 5 star!
Partner
10/10
Exceptional
14 Jul 2026
Annamarie
Excellent hotel & bar
Staff all welcoming and helpful
Partner
10/10
Exceptional
10 Jul 2026
Mike
We arrived early by train and dropped our bag off at the hotel,the staff were very obliging. We had checked in on line the day before so it was just a case of picking our key up. The room was clean, the bed was comfortable and was well stocked with tea and coffee, good quality soap, shampoo, conditioner and shower gel. There was the added bonus of air conditioning which saw a lot of use as the temperature was in the 30s. We dined in the hotel that night and the food was excellent. A very good selection of food at breakfast in the morning.
Partner
10/10
Exceptional
28 Jun 2026
Charles
Lovely period property in the heart of Lancaster. Walking distance to all the bars and restaurants and the nearby canal.

Room was a good size, and had Aircon. Breakfast was very nice and staff were lovely
2/10
Poor
27 Jun 2026
Shamim Akhtar
Found out the hotel was overbooked en route. Not happy
10/10
Exceptional
26 Jun 2026
Geoffrey
Excellent stay
very professional and friendly staff
good location
just make sure you reserve your parking at the time of booking
limited spaces
highly recommend
Partner
10/10
Exceptional
24 Jun 2026
Gerard
Excellent hotel. Recently renovated.
Clean room and bathroom.
Staff very friendly and helpful
Great breakfast 😋 !
Very good bar area with fabulous choice of beers 🍺
Good location close to centre and railway station
Will certainly return
Self
10/10
Exceptional
26 May 2026
Milly
Very lovely staff and comfy bed!
Partner
8/10
Excellent
21 May 2026
Sarah
Staff were for the most part very helpful and friendly. Room was well appointed. Only thing that stopped it being 5 stars was the layout of the bathroom with a small gap to get into the shower. Also the remote control needs a good clean. Beds very comfortable and good amenities. Good choice at breakfast.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Gail
The incredible breakfast included with this stay
Made the Toll House a must stay. And the staff were very helpful. We don’t drink, so we didn’t get to the bar.
10/10
Exceptional
07 May 2026
Kath
Great location overlooking the canal. We stayed 2 nights, ate in the restaurant the first night and had cooked breakfasts. Every meal was lovely, the staff were great and attentive to our needs. In general customer service was fantastic and all the staff were friendly and helpful
Partner
10/10
Exceptional
28 Mar 2026
Peter
The evening meal and breakfast were very good and the accommodation was pleasant and quiet.
Partner
10/10
Exceptional
01 Mar 2026
Helen
Friendly and efficient staff. Lovely comfortable room. Great bar and restaurant area. Amazing breakfast
Self
10/10
Exceptional
26 Feb 2026
Grant
Room clean and tidy. Food in restaurant in the evening excellent, breakfast great. Will and Danny couldn’t do enough to help. Great stay, will definitely be back.
Partner
10/10
Exceptional
22 Feb 2026
Suzanne
Friendly staff
Very clean
Great food
Partner
10/10
Exceptional
21 Feb 2026
Christina
It was all really nice, staff ,hotel, food clean room,all excellent
10/10
Exceptional
08 Feb 2026
david
Great staff. Clean and tidy hotel great room. Fantastic breakfast. Handy for city centre
Partner
8/10
Excellent
18 Jan 2026
William
Staff and breakfast
Partner
10/10
Exceptional
18 Dec 2025
Tim
Speedy check in spacious room good food & drink. Will return.
Self
10/10
Exceptional
15 Dec 2025
Joe
Lovely place. Helpful staff and great food.
Leisure Family
10/10
Exceptional
13 Dec 2025
David
Clean. Nice
10/10
Exceptional
06 Nov 2025
MR.R.W
We have been hear many times over the years never had any complaints always frindley staff clean rooms like all the new look in the dininng room but even before it was lovely ...
Partner
10/10
Exceptional
01 Nov 2025
Vivian
We stayed for two nights and had a wonderful experience. The room was very clean and well-kept, with a great selection of tea bags and coffee provided. The kitchen-cooked grilled full breakfast was absolutely delicious — fresh, generous, and a perfect start to the day. Overall, a very comfortable and enjoyable stay. Highly recommended!
Leisure Partner
8/10
Excellent
26 Oct 2025
suzanne
Nice hotel , great location .The staff were fantastic and helpful . Fantastic Breakfast
Partner
10/10
Exceptional
24 Oct 2025
Jeremy
Excellent staff and wonderful food
Leisure Family
8/10
Excellent
09 Oct 2025
Jo

Wonderful stay;clean, but bit dated in rooms

Very attentive staff and the restaurant is top notch. Quite expensive drinks, but no more than any central hotel of this quality. Bed very comfortable and rooms clean. However, the mold on the ceiling in the bathroom, and the dated bathrooms/ rooms are a little sad considering the caliber of the place generally.
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Francesco
Friendly and helpful staff. Great breakfast.
Business
10/10
Exceptional
20 Sep 2025
dietmar

Courteous and efficient check in

Our first interaction was with a wonderful member of the bar staff who checked us in. We then won £20 as part of local businesses promoting Lancaster.
Location is good, food was good and the drinks were good.
Partner
10/10
Exceptional
23 Aug 2025
Robert
The staff was excellent and extremely friendly.
Leisure Family
10/10
Exceptional
10 Aug 2025
Peter
Great place to stay for a short city break.
10/10
Exceptional
07 Aug 2025
Paul

Toll inn

Was lovely and welcoming! Reserved parking and quick check in. Booked a table for evening meal which was delicious. Enjoyed a wonderful breakfast! Was a great overnight stay definitely revisit
Partner
10/10
Exceptional
12 Jul 2025
Mandy
Friendly staff, fresh milk for tea and coffee in room. Great food.
Friends_and_family Family
10/10
Exceptional
28 May 2025
Heidi
Great hotel within easy walking distance of the train station. Plenty of hot water, great restaurant
10/10
Exceptional
26 May 2025
Verified traveler

Enjoyable stay!

Friendly staff, lovely rooms, delicious breakfast. The location is great.
Friends_and_family Friends
10/10
Exceptional
10 May 2025
Liam
Well located and well maintained hotel. Initial issue with my parking space reservation not being available was quickly resolved to my satisfaction. Rooms very contemporary and breakfast was excellent
Leisure Friends
8/10
Excellent
29 Apr 2025
Lesley

Central location, don’t forget to book your parkin

Easy check in on line, room and parking all sorted ( had to pre book parking)
Lovely big room, light and spacious. Staff all pleasant, food good for dinner and breakfast.
Partner
6/10
Pleasant
05 Apr 2025
Robert

Reasonable Hotel

the room was okay in terms of its size albeit that the en suite was small. I got up to shower and shave at 6:30. No shower was possible because the water was cold, later hot. So the hotel needs to switch on the water heating earlier in the morning. Breakfast was okay.
Business
10/10
Exceptional
13 Mar 2025
jack
NICE HOTEL , CLEAN. PLEASENT STAFF.
CONVIENIENT FOR TOWN, TRANSPORT ALL AMENITIES. GREAT FOOD.
10/10
Exceptional
28 Oct 2024
Pamela
Very friendly reception, good location, comfortable bed, excellent breakfast.
Leisure Partner
6/10
Pleasant
14 Oct 2024
VICTOR
Staff is helpful, but very rude at the same time. Lot of attitude among most. Seems like they are not use to many tourist around. Heard the same complaint from other guests. Only parking to download your bags is the worst of the 4 they have, a is very tough to park.
Leisure Family
10/10
Exceptional
13 Sep 2024
Martin
We had a lovely big room with a very modern bathroom. The staff were excellent and the room was serviced every day.
Leisure Partner
10/10
Exceptional
09 Sep 2024
Elizabeth
Everything was made very easy, staff were friendly and very helpful - I couldn't carry bags easily but they took them up for me. A flask of fresh milk in the room was brilliant, real coffee-making (pod) facility, coffee bags (decaf and normal), good tea - all lovely. Clean, comfortable, great breakfast. Nothing at all could be faulted.
Leisure Self
8/10
Excellent
07 Sep 2024
Donald
Great service, staff was welcoming and attentive to our needs.
Leisure Family
10/10
Exceptional
01 Sep 2024
Verified traveler

WELCOMING HOTEL.

EXCELLENT HOTEL! CLEAN SUBERB FOOD AND HELPFULL FRIENDLY STAFF. SLEPT REALLY WELL.
NICE COURT YARD OUTSIDE,TO ENJOY FOOD OR A DRINK. CLOSE TO ALL THE AMENITIES LANCASTER HAS TO OFFER ALSO NEAR ARE CANAL BOAT RIDES.
LOOKING FORWARD TO A RETURN SOON THE HOTEL IS ALSO DOG FRIENDLY AND IS VERY CENTRAL TO SHOPS /BARS/ CAFES.THE STAFF MAKE THIS HOTEL WHAT IT IS, WELCOMING.
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
Verified traveler

Top class hotel

Nice stay lovey clean hotel, friendly staff and service.
Food exceptional and a great undisturbed sleep we cannot wait to stay again soon.
Friends_and_family Family
8/10
Excellent
23 Jul 2024
Lynne-Marie
Lovely room, very friendly and helpful staff
Family
10/10
Exceptional
21 Jul 2024
Justin

Great stay

Lovely room, nice products. Food and service very good
Partner
10/10
Exceptional
15 Jul 2024
Tracey

Fabulous stay all around.

This centrally located hotel is superb. It’s old world charm with comfy beds and modern bathrooms. Breakfast is included and is cooked to order and was delicious. We also had an evening meal in the dining room and that too was excellent. The menu is very varied and definitely offers something for everyone. Would definitely recommend and will certainly stay again.
Friends_and_family Family
10/10
Exceptional
20 Jun 2024
LAURA

Fab hotel, central location

Fab hotel, central location. Staff are welcoming and efficient. Room was spacious and clean. Excellent shower and beds were very comfy. Breakfast was superb! Nothing was too much trouble. We've booked a return visit!
Partner
10/10
Exceptional
14 Jun 2024
Robert
I very much enjoyed my 2-night stay here. The staff were friendly and very helpful, the room was everything it should be, the atmosphere was pleasant and quiet, and the evening meal I had was very good - I particularly appreciated that everything arrived in a very timely way despite two quite large parties being catered for at the time (all credit to the staff that evening). One of the best stays I've had in quite a while.
Business Self
10/10
Exceptional
14 Jun 2024
MARK
Just a quick overnighter but the room was clean and comfy and the breakfast was great
Self
10/10
Exceptional
08 Jun 2024
Doreen
This hotel is simply perfect. The rooms were clean and well-apportioned. They contained everything travelers would need. The breakfast was exceptional and the dinner menus delicious. The location is great for getting about and no noise at night. Absolutely recommend.
6/10
Pleasant
07 May 2024
Mark
Friendly staff and a good cooked breakfast in the morning.
Leisure Self
8/10
Excellent
28 Apr 2024
Verified traveler

Cute hotel, convenient location

Very good a-la-carte breakfast. Nice location, close to the old town and few minutes walk from the train station.
Complementary, delicious cookies in the room. Charming hotel and bedrooms, one issue is that water was dropping in the bedroom from the ceiling, from time to time. I notified the reception so I hope they fixed the issue.
Business
10/10
Exceptional
14 Apr 2024
Verified traveler
Excellent location very friendly and efficient staff. Good food.
Partner
8/10
Excellent
23 Mar 2024
Peter
Sink taps are stylish but not particularly user-friendly with wet hands. Otherwise excellent. Staff very efficient and friendly
Leisure
10/10
Exceptional
02 Mar 2024
LM

Perfect stay

Couldn’t fault our visit Lovely relaxing atmosphere Friendly helpful staff and beautiful spotlessly clean room
Partner
10/10
Exceptional
02 Mar 2024
Lawrence

Amazing value - quality accommodation

Great room and staff. Breakfast was wonderful and all very competitively priced
Friends_and_family Family
10/10
Exceptional
11 Feb 2024
Steven

Graet hotel in a good location

Graet hotel with good food in the bar downstairs. Room was small but comfortable and adequte for the single nigth that I stayed. Staff were very pleasant and helpful.
Business
10/10
Exceptional
16 Dec 2023
PGs

Great Stay and Food

Lovely Inn and great food with very friendly staff
Partner
8/10
Excellent
13 Oct 2023
Jason

Great spot to stay

Great spot to stay in Lancaster and have stayed twice in the last four week.

The evening meals are excellent as is the evening service. the food at breakfast is also great but the service at breakfast time on both occasions as been a bit slow and not really attentive
Business
10/10
Exceptional
08 Oct 2023
Paul

Great stay!

Excellent stay, great location, great staff and great food. Stopped off in Lancaster on our way to Oban... highly recommend - will be coming back
Partner
10/10
Exceptional
10 Sep 2023
Matthew
Another warm welcome and great food
Leisure Partner
10/10
Exceptional
23 Jul 2023
Matthew
Great stay again. Staff so friendly and welcoming. Evening meal and breakfast delicious. Fresh milk and handmade shortbread for room nice touch. Wouldn’t stay anywhere else in Lancaster.
Leisure Partner
10/10
Exceptional
12 Jun 2023
S

well worth a visit

Geat rooms,
Great staff
will return
Business
10/10
Exceptional
21 May 2023
ROWENA
Clean, convenient, lovely staff - nice atmosphere.
10/10
Exceptional
04 Apr 2023
James
Hotel with a lot of character. Ideal for a very relaxing stay. Some very nice touches that display a bit of thought, eg provided a small flask of fresh milk on arrival, making for much nicer in-room tea & coffees than with the usual little plastic tubs.
Leisure Partner
8/10
Excellent
09 Mar 2023
J B M

Professional amazing staff toll hotel

Few hiccups first night with keys noise from vents sitcom but
Staff amazing professional kind pleasant and respectful
Rooms clean today warm comfortable everything one wound need
Self
10/10
Exceptional
07 Mar 2023
Linda
Lovely cosy room, warm welcome and good breakfast. Perfect for an overnight stay.
Business_and_leisure Self
10/10
Exceptional
27 Jan 2023
Yvonne
We booked two rooms for our family not knowing what to expect (we were coming to visit a local University). After a long drive, we arrived and we greeted by friendly and helpful staff then were able to have a lovely meal in the restaurant. Breakfast was very good as well. Atmosphere was relaxed, decor was classy yet made you feel comfortable. My teenage daughter said the whole place had a great ‘vibe’.
Leisure Family
10/10
Exceptional
23 Oct 2022
John
Great place to lay your head comfy room’s good food really friendly staff excellent!!
Business Friends
10/10
Exceptional
18 Sep 2022
Verified traveler
Nice place to stay in the town, with good food. Convient public car park, which is directly off the one way system.
Partner
10/10
Exceptional
31 Aug 2022
Sylvain
Such a nice conversion from an old taxation building into a lovely, small hotel with full pub on the ground floor. Clean, spacious, excellent breakfast and overall pub experience in the evening. Close to everything but the University (which is close to nothing)! My second stay, will come again.
Business_and_leisure Self
10/10
Exceptional
31 May 2022
Sally
We had a lovely stay here, the rooms were very comfortable and staff very friendly and attentive. We also ate in the restaurant which had a good choice and was reasonably priced.
Friends_and_family Family
10/10
Exceptional
24 May 2022
Georgina

Good value hotel

Good value hotel as a stopover location close to town centre
Self
10/10
Exceptional
09 May 2022
Mark
Good location, close to centre and station, nice room and excellent bathroom. Good breakfast. Close to station. Would def stay here again
Self
10/10
Exceptional
02 May 2022
Darren
Great staff; change the sausages; extractor fans need cleaning in bathrooms mine had been switched off; maybe a small fridge in the rooms would be beneficial- can’t reiterate how good the staff where; all staff where brilliant.
Leisure Partner
10/10
Exceptional
20 Apr 2022
Catherine

Fantastic

My partner and I stayed for 1 night an Easter break away, we loved the location, friendly helpful staff and the clean well equipped rooms, a beautiful hotel. We will definitely be going back.
Partner
10/10
Exceptional
16 Apr 2022
robert
Have stayed here many times since daughter went to Uni and eventually stayed in Lancaster 12 years ago. Always clean and comfortable and right in the city center. Excellent restaurant in bar and friendly staff. A well run hotel.
Leisure Self
10/10
Exceptional
14 Apr 2022
Brinley
Friendly, attentive staff at a well-run, comfortable and spacious hotel
Business Self
10/10
Exceptional
24 Mar 2022
Joanna
Great building, lovely room and superb food. Service excellent too.
Friends_and_family Family
10/10
Exceptional
24 Mar 2022
Kay

A wonderful stay

We had a wonderful stay with four other friends. They were so helpful, very accommodating.
Friends_and_family Friends
10/10
Exceptional
07 Mar 2022
Liam

Weekend in Lancaster

Upfront this is a really welcoming place and the staff were great , flexing restaurant booking to accommodate extra, unexpected guests and making sure we had all we needed for our stay. Given its location in the centre of town, it’s really convenient to be able to walk to most places, room was comfortable and shower was one of the best (beats many higher starred places for power!).
Partner
8/10
Excellent
28 Feb 2022
Will
Friendly and helpful staff.
Nice decor and atmosphere in both the hotel bar and dining area as well as the room itself.
Nice location at the top of the centre.
Leisure Partner
10/10
Exceptional
21 Feb 2022
Carole
Great staff , good breakfast and historic building
Leisure Partner
10/10
Exceptional
17 Feb 2022
Lynn
Rooms are nicely decorated, all bedding is spotless. Rooms made up each day , great tea tray with homemade biscuits, 5 stars to housekeeping. I had an issue with the kettle in the room which was sorted for when I got back to the hotel. Thank you. Great breakfast too.
Leisure Self
8/10
Excellent
13 Feb 2022
Wilson

Would recommend

Stayed here before, and would stay again. Really friendly staff and rooms are cosy and clean and very comfortable. Only slight negative is the hum from the air con
Friends_and_family Family
10/10
Exceptional
30 Jan 2022
Mark
Double glazing meant no noise from the street below.
Leisure
10/10
Exceptional
20 Jan 2022
MARK
Lovely breakfast with a nice comfortable room and a good shower. Perfect
Self
8/10
Excellent
31 Dec 2021
paul

mid week break

The place looks lovely and is well located/ The evening food a little disappointing although the breakfast was lovely. Room nice but bathroom smelt of mold. The venue does have a lift to each floor, so a good point if poor on your feet.
Partner
10/10
Exceptional
07 Dec 2021
Ann

Relaxing stay in cosy hotel

Perfect stay all staff wonderful hotel very comfortable and food very good,really enjoyed our stay, thank you to all staff,
Friends_and_family Friends
10/10
Exceptional
03 Dec 2021
Sara

Chilling in Lancaster

My second visit as a solo traveler Same warm welcome, efficient service and good food; loved the real fire on a very cold dayGreat location if travelling by train too
Friends_and_family Friends
10/10
Exceptional
10 Nov 2021
Lynn
Nicely decorated room. Very comfy bed. Great breakfast. Efficient and friendly staff.
Some damp on ceiling in bathroom . Built in wardrobe needed painting . Bin in bathroom needs replacing.
Would definitely stay again.
Leisure Self
10/10
Exceptional
01 Nov 2021
Robert
Staff very friendly and helpful. Restaurant excellent, lovely food and service. Breakfasts equally good. No parking on site, but covenient long stay car park just over the road
Leisure Partner
10/10
Exceptional
15 Oct 2021
David

A cost effective great place to stay

A really excellent place to stay. Really friendly and helpful staff. Brilliant location.
Business
8/10
Excellent
10 Oct 2021
Keith
Old building with some nice features. Friendly welcoming staff and good quality food. Rooms clean and comfortable. We were slightly confused by the service in the bar/restaurant, for example, whether just to sit down and wait for someone to take our breakfast order.
Leisure Partner

Location & surroundings

Toll House Inn
Penny Street, Lancaster, United Kingdom

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Toll House Inn

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