The County Lodge & Brasserie

8/10

Excellent

12 Jul 2026

Sergio

We chose the property because it is very close to a quarry we are usually going to dive. Unfortunately, due to roads restriction and closures, we spent nearly half an hour instead of six minutes. Anyway, close to the place there are a couple of pubs and we had a good time

Partner

6/10

Pleasant

06 Jul 2026

David

Rooms need modernising, no usb sockets. Bathroom tiles falling off

Self

8/10

Excellent

05 Jul 2026

Simon

The lady I spoke to over the phone to get access was polite and efficient. The room was clean, spacious and comfortable. No catering at all but plenty of places in town within walking distance. All fine, really.

Self

2/10

Poor

01 Jun 2026

Dave

There seems to be no mobile phone coverage at the County Lodge Carnforth.
When I arrived at 8.30pm 25/5 the door was locked shut, the place was in darkness and a note attached to the door said to phone a mobile number to gain code keys and access BUT their number failed to ring. Tried multiple times, including 100m away in 3 directions. A landline number was given on the accommodation door, this also failed to ring. The property has not been maintained or looked after, it seemed as though the place had been deserted for months. Car park overgrown and not maintained. I had to find alternative accommodation for the night. The following daytime the front door was still shut and locked in office hours, but I managed to get thro on their mobile number by bringing from a quite different location in town. So I was able to stay the 26/5 night .
Before I left the next day I tried phoning again, but evidently no coverage. I want a refund for the 25/5 night.

Self

4/10

Poor

24 Feb 2026

John

The decor of the room needs to be updated.
Not enough power points in the room.
Soap dispensers not working

Self

6/10

Pleasant

19 Jan 2026

Nathan

Was okay

10/10

Exceptional

29 Dec 2025

Kameron

The family room was great! It was nice and spacious. It would have been nice to have someone at the desk, but everything ran smoothly.

4/10

Poor

06 Dec 2025

peter

The room itself is large but dated, and only 2 of the 5 lights worked. The lights beed attention from an electrician as one was hanging off the wall and is dangerous. The annex is run down, boarded up windows, blocked drains, overflows running, windows that do not fit etc.

Go elsewhere is my advice.

Best to find somewhere else.

Business

2/10

Poor

15 Oct 2025

Michael

The hotel does not exist and is closed currently. Instead, you are directed to a lock box to get access to the accommodation in the annex to the rear. This really is in a very poor state of repair.
I think I was the only guest on the night of my stay and felt vulnerable and would question whether it is safe or not with no on-site staff.
I had the choice of any establishment north of Lancaster and chose this, unfortunately.
Don’t make the same mistake I did.
No facilities whatsoever and you have to lodge your car reg with ‘someone’ or risk a £100 fine.
My complaint fell on deaf ears and ‘someone’ thinks this is acceptable accommodation. It is not.
The worst place I have stayed in 35 years on the road.

Business

4/10

Poor

06 Oct 2025

Nichola

The communication was really poor. I only got an answer from the hotel on the day of arrival.
The emails were polite but the in-person customer service was not good or welcoming.
The lockbox is faulty and difficult to open, unless you rive it open at the bottom. There is a knack to it. You won’t be able to open it if you have arthritis or hand issues.
The general building is dingy. And rundown. One of the windows in the corridor had a wooden panel in.
The room we stayed in was one of the better ones, I imagine, but the mattress was extremely soft and old. Do not sleep here if you have a bad back or shoulders.
The main room was clean.
The sugars for hot drinks were from McDonalds!
The bathroom was not cleaned properly. There were bits of dirt and scum on the floor and bath panels. And around fittings and fixtures.
The water was hot and plentiful. Toilet rolls and toiletries were included.
No towels were provided. We had to ask for them the next day.
It is more of a hostel than a hotel.
No breakfasts were provided when we stayed.
It’s worth no more than £40 per night. I would never stay here again. It wasn’t a good overall experience.

Business_and_leisure Partner

8/10

Excellent

28 Sep 2025

Nik

Room clean but the double room skylight had no blind or curtain
I called Reception who said I could move rooms but it was late so I had to sleep in single bed

Self

2/10

Poor

10 Sep 2025

Laura Jayne

Disappointed, don't book there.

I booked The County Hotel as a last-minute treat for my partner while we visited for his late brother’s birthday memorial. Sadly, the stay was hugely disappointing and we didn’t even end up staying the night.

When we arrived, the room was in a shocking state. The bedsheet had a brown stain on it, which immediately made us question whether the bedding had been changed. Half the lights in the room didn’t work, making it feel dark and unwelcoming. The door to the bathroom even had a hole in it that looked like it had been punched, which made us feel uncomfortable. On top of that, the TV remote was broken, with the back missing so the batteries kept falling out — another sign that the room hadn’t been checked properly.

The final straw came from the guests in the room next door. Smoke from their room came through into ours, and as I suffer from asthma, this quickly triggered irritation in my chest and breathing problems. In a hotel that should be smoke-free, this is completely unacceptable and left me with no choice but to leave.

This was meant to be a comforting trip at a difficult time, but instead it added unnecessary stress and disappointment. Clean sheets, working lights, safe doors, and smoke-free rooms are the bare minimum any guest should expect — but The County Hotel failed on every count.

We left without staying and will never return. Sadly, I cannot recommend this hotel to anyone.

Partner

6/10

Pleasant

05 Sep 2025

Margaret

Our room was clean but tired. The County hotel is not as it appears on the website. The hotel was closed, no dining , remote check in . Was Ok for our brief overnight stop but not longer.

6/10

Pleasant

26 Aug 2025

David

No reception scrufy area below building steps not safe for elderly people

Leisure Partner

2/10

Poor

25 Aug 2025

Verified traveler

do not recommend

we didnt stay 1 hour in this hotel.
Stinks of damp
also horrible smell from carpet and bedding wouldnt adivse anyone to stay here

8/10

Excellent

24 Aug 2025

Alison

Good value for money

All good can’t complain and room was fab for what we paid

Shame pub not open anymore but didn’t spoil our experience

Great base !

Partner

4/10

Poor

24 Aug 2025

Andy

Decent shower but that's about it regrettably

Virtual check in to open a key safe on the front door of the adjacent building. Our room key wasn't in it. However, someone was in the annexe (where the rooms are) and met us at the door. Room was large, but quite dark as the only window was obscured by trees. There were cobwebs all over both at ceiling and floor level. Bathroom was very dated and the basin tap dripped loudly so we had to wrap a towel round it. There was damp on the ceiling of the bathroom and the sealing was mouldy. Grab rails were rusty. TV was too small for the size of the room and the remote was dirty and didn't work. The entire site had litter around it and the car park wasn't maintained. There was a boarded up window in the passage. On the plus side, the hot water was good as was the shower and the hotel (use the term losely) was centrally located. Ned was too soft for me, but my friend liked hers. Bedding and towels were clean. I would.have expected to pay under £50 pn for something of this standard. Wouldn't return and can't recommend.

Friends_and_family Friends

4/10

Poor

11 Aug 2025

Maria

It served the purpose for the night however it was a very uncomfortable stay there was a large Moth and Spider in the room to greet us. Quite dusty room and bed. And the overall area and building felt unsafe. Will not recommend this place or return for a stay. Only decent part of our stay was the kind lady Emily who remotely checked us in.

Leisure Family_with_children

6/10

Pleasant

09 Aug 2025

stephen

Property was closed.no food available no bar. No staff.cpompletely run down.wouldnt recommend to anyone

6/10

Pleasant

03 Aug 2025

Glenn

If you just need somewhere to sleep this place is ok.

Leisure Self

2/10

Poor

29 Jul 2025

Paul

No staff at hotel. Room tired. TV about 14” and other side of room. Damp and itchy place.

Business

2/10

Poor

18 Jul 2025

TIMMY

Issue a parking ticket for guest parking.

Leisure Family

2/10

Poor

31 May 2025

James

Really overpriced , most basic uncomfortable room ive ever stayed in

Business

10/10

Exceptional

27 May 2025

Sinead

I was left on my own, worked out great, planned all my excursions to the lake district, ate when i wanted, slept in the day, if needed. Bike was safe in car park. En suite room. No complaints 5* cleaner was friendly, too!

Leisure Self

8/10

Excellent

21 May 2025

Jill

Ok for two nights

Room was quite big which was great. Had all we needed. The condition was tired and bathroom is in need of an update. Wobbly tap, mildew surround, tiles coming off. Shower pressure was good. Two beds in the room, one mattress was fine, the other you could feel the springs. Dismantled it to add the spare quilt under the sheet for comfort and found stains on the mattress cover. There was a dirty towel left on the back of the door and a coffee cup lid behind the chair-more care needed when cleaning up. No toilet roll left. It was warm, adequate for our needs.

Friends_and_family Friends

6/10

Pleasant

12 May 2025

Verified traveler

The room is clean and was adequate for the weekend stay

Partner

6/10

Pleasant

25 Apr 2025

Dean

Not a place to stay.

A bit shocked when we turned up. Not what a expert. Overgrown bushes around the place, locked up properly which looked closed down (which it was) phone number to call to get a key code to get the keys to the room, lady was really helpful, the rooms are not in the main building, they are separate to the back. Finally got into hall way, never good to see a window boarded up, got into the room, First impression where wow, how big is this room, never stayed in one so big.
Thats where the good bits end.
Wind noise from the window due to it being broken (no latch and catch), poor lighting, one not working in the bathroom, one broken in the main room. Next, some youths use the space under the building to smoke weed, stuck really bad.
On are last night, someone in the next room had left the bathroom extractor when they left, sounded like a helicopter in our room, phone the number that where given for out off hours service, both went to answer phone, 5 days later still no reply.
3 nights away with only one nights sleep. Will not be going back.
Carnforth itself isnt a bad place, the locals where friendly.

Partner

6/10

Pleasant

19 Apr 2025

Michelle

Spacious family suite for a very reasonable price. The bathroom and bedding was clean. A little dusty in places. Corridors need a good clean and there was a boarded window. Check-in worked well but couldn't get hold of anyone before arriving despite using all channels via booking site, direct telephone number, text etc. Was concerned it didn't actually exist but it worked well for us.

Leisure Friends

10/10

Exceptional

12 Apr 2025

Stephen

Clean and quiet area, ideal for an overnight stay.

Self

2/10

Poor

05 Apr 2025

Michael

After phoning twice their published number to get access codes for my stay they responded mid evening to my calls. As I was not sure I would get a response I had had to make alternate arrangements to ensure accomodations for the night.
To rub salt in the wound I was sent two parking tickets for 60 pounds each when I parked in their lot to make the two phone calls.
What a joke!!

6/10

Pleasant

01 Nov 2024

Colin

Great location and quiet

Lots of bad reviews about this place, it is im a run down looking building
And pub coffee shop were shut
But lady on the phone was lovely
The room was massive , nice bed and clean
Very quiet location
Its a little run down and needs a bigger tv
But great location
We enjoyed our stay

Partner

6/10

Pleasant

24 Sep 2024

Gloria

Close to train station. Good price.

Leisure Family

6/10

Pleasant

14 Sep 2024

Philip

Clean and tidy room.
Friendly and helpful staff

Friends_and_family Family

4/10

Poor

12 Sep 2024

Carole

You get less for your money

Check is is self service key in a key lock which was fine. Lodge had broken/boarded up windows in corridor which wasn’t very welcoming. Room was clean but
Curtain hanging off
Tie backs for curtains gone showing paint and screw holes so not finished decor
Aerial on TV didn’t work. And very noisy early in the morning.
Pub itself we never saw it open ( I know it doesn’t say it’s a pub but that’s not clear from some of the pictures shown on site).

Partner

6/10

Pleasant

28 Aug 2024

Stephen

Very good sized room - but definitely the building and surrounding area were very 'tired' looking.
When we arrived to be absolutely honest we didn't think it was open.
That all said, the location was excellent (we used it as a stop-over travelling down from Scotland to The Midlands) and the staff we spoke to remotely were very friendly and helpful.
Although The County Lodge Brasserie wasn't open when we stayed, the Station Hotel (few minutes walk away) was a decent place to eat.
Overall, the location was decent value for money (but would be good to see weeds from guttering removed and broken windows repaired, then I think overall it would look far more appealing)

Leisure Family_with_children

6/10

Pleasant

04 Aug 2024

Franco

Easy to get to and parking on site was safe.

Business Friends

4/10

Poor

18 Jul 2024

Robert

“Run down” would be a generous description. “In need of renovation” would also not suffice.
Rooms are in the annex a short walk across the car park. Toilet would not flush properly but they had kindly provided a bucket to fill from the shower!
Went to check out at 8:30 and found the building locked and abandoned with a key safe hanging on the door handle, presumably to drop off the key.
It wasn’t even very cheap; wouldn’t go back if you paid me.

Leisure Family

8/10

Excellent

17 Jul 2024

Claire

The lady on reception and kitchen duty was very helpful. Big room but the bed was sooooo soft.

Business

6/10

Pleasant

16 Jul 2024

stuart

It was cheap and cheerful

Leisure Family

8/10

Excellent

29 Jun 2024

Neil

Nice stay in a basic budget room

The lodge bar and restaurant was closed during my stay and I collected my room key by calling a number then opening a lock box. This was fine and no trouble.
The room was basic but clean and tidy with everything I needed, tea, coffee, kettle, milk, soap etc.
I was on my own for a one night stay and the location was great with plenty of parking. I travelled by motorcycle so it was to find plenty of things to chain it to.
Even with the bar closed there were plenty of places to eat and drink within a short walk and I found some cracking real ale and craft ale pubs with friendly locals.

Self

2/10

Poor

02 Jun 2024

george

we checked into county by lovely young lady,but when we got to room 11 carpet was very stained and because we were only there one night but we though we would put up with it.we went down to dine at 7-45pm and young lady was on her own taking orders and waiting on tables food was ok and we ate most of it because we were hungry.when we went back to room i noticed 2 black bugs on bed and when we looked closer they looked like dog fleas so we decided to go home as could not have slept comfortably there,

Leisure Partner

6/10

Pleasant

27 May 2024

Nathan

Fine for a nights sleep. Does the job

Leisure Partner

4/10

Poor

17 May 2024

Ian

ROOM OK BUT GROUNDS NEED TLC

The room itself was clean and large. However the outside appearance of the hotel needed attention although there was adequate car parking.

Partner

2/10

Poor

16 May 2024

Stephen

The room was fine. There was a coffee shop and a restaurant. Neither of these was open at any time during our stay. There was only ever one member of staff on the premises. She was reluctant to be of any help at all. She made a point of telling us to go and eat/drink somewhere else. Won't be staying there again.

Leisure Partner

4/10

Poor

04 Apr 2024

Verified traveler

Hotel looks to be struggling

This not a lodge and brasserie, this is just a hotel because the restaurant is closed. The restaurant looked abandoned. The hotel rooms are in a separate building. Missing or broken glass panes had been boarded up. In the rooms, lights did not work, there were unpainted bits of wall behind the curtains, tiles were missing in the bathroom. There were lights not working in the hallway/stairs. The general building condition was poor. The deluxe double room option was no different to the normal double room except for more floor space.

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

Brian

As i was on foot ( by Train ) i wanted some where near the Station to commute between Carnforth and Silverdale to access the RSPB reserve at Leighton Moss and this Hotel fit the bill,very good value for money too for 3 nights. A decent sized room ( Double ) ,there is plenty of Car parking spaces also if needed,i didnt try their Breakfasts, as i needed to be out early morning.

Leisure Self

2/10

Poor

16 Feb 2024

Mark

Didn't even take our bags in...

In the end we did not stay. The boiler had broken so the room was freezing cold, and there was signs of mould on the walls. Our 8 year old son is asthmatic so we could not stay.

Friends_and_family Family

8/10

Excellent

14 Dec 2023

Martin

Lovely staff who were very attentive and helpful

Business Self

4/10

Poor

17 Oct 2023

Raymond

One to miss

Took nearly 30mins to book in. Keys missing to room. Had to get the housekeeping key.
Bathroom light and one wall light not working.
Bathroom extractor ran continuously even when light off.
Bed sloped from foot to headboard like sleeping with feet up. Very poor mattress.
Cleanliness overall poor.
Seating in restaurant very badly stained to the point did not want to sit on it so missed breakfast.
Carpets and radiators in bedroom very dirty.

Partner

4/10

Poor

09 Oct 2023

Andrea

Sadly this place has started to look very unloved and shabby. The bar and dining in the main building still looks ok but does need a little tlc. However, the Lodge actually looks like a condemned building! The surroundings are full of weeds and the place in in dire need of some paint and repairs. The bedrooms initially didn't appear to bad, just a little dated..however we soon discovered several things not working including 2 x lights so it was very dingy. We also found out in the morning that the window that opened straight onto the side of the street was actually open slightly and it didn't have a handle to close it! Advised staff politely upon leaving and they were lovely and very apologetic.
This places sorely needs to some love, attention and updating if it is to survive.

Leisure Partner

8/10

Excellent

07 Oct 2023

Martin

Over night stop

Over night stop over.
Quick checking in, lodge and Brassiere in a good condition, staff were very helpful and friendly. enjoyed are evening meals, very easy to find.
But the car park could do with a little tidy up.

Partner

10/10

Exceptional

16 Sep 2023

Tammi

great overnight stop from Lakes to Settle Railway

Our overnight was prior to Settle-Carlisle Railway, and we thoroughly enjoyed our time - bar, restaurant and lodging were all great. The guestrooms in the building behind the brasserie were so quiet and pleasant. Emily served us on both arrival and departure and was helpful many times in between! She's so friendly and ready to assist at any point, and she made our stay a pleasure.

Partner

8/10

Excellent

07 Sep 2023

Simon

Large spacious room. Good continental breakfast. Thank you to Emily for her assistance. We did have a window in our room that would not close. Also the surrounding outside area around the car park requires some maintaining.

Leisure Partner

2/10

Poor

28 Aug 2023

Sandra

Not one thing was to be B&B no cooked breakfast continental no cereal very poor no staff would like my money back please

Leisure Partner

10/10

Exceptional

06 Aug 2023

S

Good food bed and board

Better than expected. Spacious room lovely bathroom. Good variety of foods in continental breakfast. Delicious reasonably priced fish and chips for dinner. House wine surprisingly inexpensive and good quality. Staff lovely

Partner

6/10

Pleasant

03 Aug 2023

Andrew

This is a good B&B for people who are passing through. It is pretty basic but this is reflected in a very reasonable price. The service was ok but suffered from being understaffed. The young man on the bar was very friendly and gave us some good suggestions for local places to visit.

Leisure Partner

8/10

Excellent

18 Jul 2023

Christine

The rooms have been redecorated and are comfortable. The bathroom was poor and need updating, broken tiles etc
Breakfast was ok. A good point was there was gluten free cereal and bread available. Could do with a better selection of fruit as what was there was not fresh.

8/10

Excellent

17 Jul 2023

neil

clean comfortable room,decent breakfast with a good choice .
slight downside was the bathroom, clean but shabby which let the room down overall. Good value for money by today's standards

Leisure Partner

4/10

Poor

16 Jul 2023

Leslie

Poor Room At Lodge

This use to be a very neat and tidy establishment. Unfortunately it has become run down with a lack of care and maintenance. Outside patio area growing weeds and there was a rusting broken chair present. My room had been of a reasonable standard, but was now looking somewhat dated and the mattress on the bed was well past its use by date as you felt the base and frame of the bed. I enquired about a change of room or the mattress was changed, but nothing was available apart from reporting to management. Stay Wednesday through Friday night, not happy.

Self

6/10

Pleasant

13 Jul 2023

DAVID

The Decline of the County

We have stayed at the County several times over the years the main reason being the superior car park and its central location. Unfortunately this hotel has suffered through changes of ownership and a lack of investment plus staffing problems to lose its status as Carnforths premier hotel. The hotel is mainly clean and tidy with a modern bar and dining room but the bedrooms are dated with the bath rooms still sporting the original coloured bathroom suites from the mid 90s and old showers which could only be described as a drizzle. The staff who were very friendly and helpfull all seemed to have been drafted in at the last minute to cover staff shortages. We were informed that due to a lack of a chef there would only be a continental breakfast a great disappointment.I was involved in the construction of the accommodation block in the mid 90s so i feel qualified to comment how this once great hotel has lost its way.

Partner

8/10

Excellent

08 Jul 2023

Duncan

One bedside light wasn't working and the TV remote was faulty. Otherwise all was fine.

Leisure Partner

4/10

Poor

03 Jul 2023

Carol

The windows wouldn’t close the wind was howling in. Carpets dirty bed uncomfortable, chairs in dining room stained, very run down.
Half the food on menu run out, two hour wait for food. Very embarrassing for the poor girl who was trying her best to be nice to everyone and pacify them for the long wait.

Leisure Partner

4/10

Poor

28 Jun 2023

Peter Michael

We have stayed several time before.
The whole property, inside and out, is in need of love and care.
Inside carpets need cleaning, repainting done and the whole atmosphere updating..
We will not be coming again till this is done.

Leisure Family

8/10

Excellent

27 Jun 2023

Christine

Convienient
Bedroom updated but bathroom needs updating

4/10

Poor

25 Jun 2023

Verified traveler

Old place,need modernisation. Not to general standard.

Partner

6/10

Pleasant

24 Jun 2023

Shirley

Short of staff and probably now getting most business from workers and bikers, this small hotel on a busy corner has seen better days. Plus points: very clean room with a decent bed, bedding and towels, adequate hair dryer and a kettle with storage sufficient for short stay. Weaker items: check in, it took 15 mins searching and calling to find someone and having emptied my car i then discover my room is outside in another decrepit building up some stone steps. No help offered. Bathroom, tiles need re grouting and toilet flushes only with several swings of handle. Lights must be 20 watt as very gloomy. TV too small to see any words from bed. Breakfast not proper continental as just yoghurt, bread, pastries with toaster. No ham, cheeses and such. Also laid for exact numbers limiting choices. No tea range.
Overall this seemed £20 too much given how tired it is and while staff are pleasant there is no passion to be in hospitality, no enquiry as to enjoyment or offers of info. Met cleaning lady who seems an asset. Used as stop over on way to funeral. Did not re book for return journey. Did morning walk on canal side and place is littered and too much dog pooh. Very sad place gone to seed.

Leisure Self

10/10

Exceptional

23 Jun 2023

Lisa

Was pleasantly impressed with the room . Comfortable and twin beds were a second bedroom which was very nice giving us each our own space. Staff were friendly and price was good as well!

Leisure Family

8/10

Excellent

19 Jun 2023

Jane

Carnforth

Very reasonably priced, and very clean. Plenty of choice on the buffet breakfast.
It’s a bit dated, and was very stuffy on the night we stayed. There was loud music until the early hours, but this isn’t the fault of the hotel. It was a Saturday night

Partner

2/10

Poor

12 Jun 2023

Tiffany

When we arrived we were informed that although we had booked they had a “known issue” with Expedia bookings not always going through and there were no rooms available for us. We were two females in a completely unknown area. We were offered a room where a staff member slept but there was no working toilet and you needed to fill an ice bucket with water and tip it down a few times to flush the toilet. As there was no other accommodation we could find nearby we accepted this at a discounted rate of half price for the two nights. We had to wait for them to clean the room and change bedding etc. We stayed one night and then decided to cut our trip short and head back home early. We used the room in the afternoon to freshen up before going to check out. The manager was incredibly rude about us checking out early, and her overall attitude was not hospitable in the slightest. I would not book there again.

Business_and_leisure Friends

6/10

Pleasant

03 Jun 2023

Scott

The room in a separate block was ok..but strangely you had to walk right ariund the main building to get to it...and in reverse for breakfast..ok today but in the winter?
The wall holder for the hairdryer was loose and therefore unsafe..continental breakfsst was very meagre and items had to be chased up with the waitress who came in and out.
Location is good and parking convenient and the room was clean though smekt musty as if not used for a while

At the end of the day you get what you pay for and for what I paid I suppose it was just ok

6/10

Pleasant

15 May 2023

To y

Mediocre stay, booked purely for convenience for an activity we were doing nearby, certainly doesn’t live up to expectations from its name, Lodge and Brasserie ? 🤔 Staff were lovely, evening meal very pleasant however this was spoilt by a very basic continental breakfast 😱
The Bar and Restaurant modern and clean, Hotel exterior separate accommodation block, rooms themselves and car park very tired indeed, a Motel stuck in the 1970’s springs to mind ? 🤔 As for the local pub scene, I can only speak for a couple we tried but needless to say we won’t be going back to Carnforth any time soon 🤔

Leisure Friends

2/10

Poor

10 May 2023

Robert Mark

On arrival we ordered a hot cooked meal for the evening.
When we went in to dine there was not a person in site to serve us. After waiting for almost an hour I went to look around the hotel to try and find someone. Eventualy I found the manager who had no clue that we would be expecting a hot meal as another couple had come in earlier and had the food that was meant for us.
We went up to our room after no alternative was offered and had a small snack that we had brought with us.
We thought it absolutely diabolical the way we were treated and would under no circustance would we go there again or recommend it to anyone.

Partner

4/10

Poor

04 May 2023

Sue

Overnight Stay.

Clean and a comfortable room. Access to the shower is to climb into the bath.
Not a brilliant stay as chef went home I’ll but in with this they shut the hotel bar. Why?? We didn’t get an answer. Convenience for food then an issue.

Friends_and_family Friends

6/10

Pleasant

23 Apr 2023

Sarah

Staff were friendly and welcoming however rooms were a bit dark, tired and outdated. By pure bad luck the chef was ill and the restaurant was closed which was disappointing after a long journey.

Leisure Family

10/10

Exceptional

27 Mar 2023

Verified traveler

Met our needs

Very nice room.

Partner

8/10

Excellent

13 Mar 2023

Helen

Better than expected

The room was clean , comfortable and a good size with two armchairs . Good sized bathroom . There was a shower over the bath but separate controls. I told the hotel I was gluten and dairy free and they provided me with three soya yoghurts , gf porridge , dairy free margerine and gf bread and smashed avocado to give me a choice . Customer service was good . Decent coffee too
We had a pleasant meal the night before as well and all together we were pleasantly surprised

Business

6/10

Pleasant

19 Sep 2022

Matthew

The carpets were pretty stained, both in the room and corridors. The mattresses were old, lumpy, creaky, and uncomfortable. The shower “door” was leaky, so the bathroom floor was wet once the shower was over, and there was mould in much of the seal around the bath. The extractor fan in the bathroom made a terrible noise, there TV remote (for the tiny TV) didn’t work. The table in the bar/restaurant hadn’t been cleaned before we sat down at it, and it didn’t get cleaned even after we had ordered food. The staff were pleasant enough, but they didn’t seem too keen to serve quickly.

Leisure Family

10/10

Exceptional

31 Jul 2022

Verified traveler

Fabulous family suit

Beautiful hotel. Spacious rooms and super comfy!

We had a fabulous dinner in the restaurant as well. We’d definitely return!

Friends_and_family Family

8/10

Excellent

30 Jul 2022

David

Clean room
Staff friendly

Partner

10/10

Exceptional

04 Jul 2022

Valerie

The room was very nice , spacious and clean

Leisure Family

6/10

Pleasant

30 Jun 2022

Verified traveler

Rooms housed in separate block which was dated and in need of refurb but clean and tidy.
Continental breakfast only (which was fine for me).
Staff friendly,

Business

10/10

Exceptional

20 Jun 2022

julie

The staff were lovely.

Leisure Partner

8/10

Excellent

14 May 2022

Norma

A very enjoyable stay.

We very much enjoyed our stay, 4 nights. Our room was spacious and clean, but needed a bit of refurbishment. Staff were young, helpful and friendly. The food was excellent and reasonably priced as were our drinks. We will certainly return.

Partner

10/10

Exceptional

05 Apr 2022

Ray

Excelant stay but needs larger tv

The tv ,how do you get away with the tiny 12 inch tv belongs in a museum ,everything else was excellent only let down by the Tv if I stay again I’ll phone to see if your up to the present day with the tv not back in the 1950 s

Partner

10/10

Exceptional

19 Mar 2022

Chris

Very good hotel, made even better by the excellent, attentive staff, very good rooms and good size beds. The staff go above and beyond and make this well-located hotel a must for walkers and workers. Superb evening meals, piping hot…recommended

Business

10/10

Exceptional

25 Feb 2022

john

County Lodge

Very comfortable stay and hospitality was very good. Excellent breakfast.

Partner

8/10

Excellent

22 Feb 2022

Judith

The staff were very friendly and went out of their way to be helpful .

Leisure Partner

10/10

Exceptional

31 Dec 2021

rachael

Will be back soon

Staff were extremely helpful, nothing too much trouble. Breakfast was excellent

Friends_and_family Family

6/10

Pleasant

29 Dec 2021

Christine

Clean and Comfortable. Rooms need an update . No Wi-Fi code available and no one to ask . Main hotel closed and locked on return to Hotel at 8.30 pm. No one available at check out at 9.30 so key left on reception desk .
Overall the room was acceptable for our needs as we were visiting family but the service could be so much better.

Friends_and_family Family

10/10

Exceptional

06 Dec 2021

Francie

Staff 1st class

Leisure Self

4/10

Poor

19 Nov 2021

Gill

Disappointing

Although signposted reception wasn’t really reception it was the bar - it was clear we were looking to book in but the staff didn’t acknowledge that. To get to our room we had to go out of the hotel across the car park as it’s separate. The hotel is on the corner of two main roads so is very noisy. The interior of the room is dated and needs modernising. The mattress was so soft every-time my husband moved I moved too it was like being on a water bed. The tv screen was smaller than a pc screen and the toilet roll was nothing more than one-ply…..
Breakfast the following morning was also disappointing - the food was swimming in liquid from the mushrooms and the poached egg was more like a hard boiled egg and it’s not like it was busy we were the only ones sat down eating….

Partner

10/10

Exceptional

15 Nov 2021

Mr Paul

Good value

Leisure Self

8/10

Excellent

15 Nov 2021

Darren

Lovely

Really pleasant stay, clean and comfortable rooms.

Friends_and_family Family

8/10

Excellent

15 Nov 2021

Vivien

Great service

The County was really friendly and a nice place to stay. We found the mattress in the bed quite uncomfortable, so didn’t get the best nights sleep. We had to be up and out early on the Sunday morning, and the staff were lovely, making us breakfast before they were properly open.

Partner

4/10

Poor

06 Nov 2021

Christine

Rooms clean comfortable and quietbut in need of an update. No information available in the room relating to wifi code,restaurant times and menus.

Leisure Family

10/10

Exceptional

17 Oct 2021

Sharon

Very Accommodating ...

We ordered a family room as was in Lancaster taking a tour of the University with my daughter. On arrival we were told they had allocated us two rooms as the pull out bed in the family room wasn't really suitable for an adult. They didn't have to do this as my daughter would have slept ok on the on the 3rd bed but they put our comfort first at no extra cost. Rooms were a great size and very clean so if my daughter does pick Lancaster as her university we will definitely stay again

Friends_and_family Family

6/10

Pleasant

15 Oct 2021

Suzanne

The room was spacious

Leisure Family

10/10

Exceptional

12 Oct 2021

Margaret

This was an excellent hotel for a one night stay and what a joy to have an ordered cooked breakfast instead of the usual lukewarm buffet offering.

Leisure Self

8/10

Excellent

12 Oct 2021

Julie

Friendly staff good facilities. However able to book over internet even though the hotel was closed

Leisure Partner

10/10

Exceptional

11 Oct 2021

andrew

The location plenty of parking spaces it was clean and the beds were comfy just a lovely place to stay

Leisure Family