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Residence Inn Boston Franklin
Framingham - MA · United States
4 Forge PkwyView location
8.8/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Quality9.0/10 9.0
Value9.2/10 9.2
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Boston Franklin
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Boston-Franklin.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Franklin?
This hotel has 400 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 108 guestrooms, featuring kitchens with refrigerators and stovetops.
Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
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With a stay at Residence Inn by Marriott Boston-Franklin in Franklin, you'll be steps from Forge Industrial Park and a 3-minute drive from Dean College. This hotel is 13.2 mi (21.2 km) from Gillette Stadium and 13 mi (21 km) from Patriot Place.
Make yourself at home in one of the 108 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Franklin? This hotel has 400 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 32
Pet max weight (per pet) in lb is 70
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0008081010
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 7 per day (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Forge Industrial Park
0.2 km / 0.1 mi
Chilson Beach
3.1 km / 1.9 mi
Charles River
3.4 km / 2.1 mi
Franklin Historical Museum
3.6 km / 2.3 mi
Franklin Public Library
3.7 km / 2.3 mi
Dean College
3.7 km / 2.3 mi
Regal Bellingham
6.2 km / 3.9 mi
Wrentham Village Premium Outlets
9.1 km / 5.6 mi
Bristol Blake State Reservation
10.7 km / 6.7 mi
New England Country Club
10.8 km / 6.7 mi
Dana-Farber/Brigham and Women's Cancer Center at Milford Regional Medical Center
11.5 km / 7.1 mi
Precious Blood Cemetery
11.9 km / 7.4 mi
Genoa healthcare
12.5 km / 7.7 mi
Stony Brook Wildlife Sanctuary
12.5 km / 7.8 mi
St Ann Arts and Cultural Center
12.6 km / 7.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2001
- Year of most recent renovation: 2008
- Total number of rooms: 108
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 36 more facilities & services
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- Babysitting service
- Fireplace
- Hotel safe
- Lift access
- Garden
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Children playground
- TV lounge
- Game room
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Basketball
- Volleyball
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
STUDIO KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 41 m²STU.H6-KG
Room overview
Non-smoking room- Room size
- 41 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Dishwasher
- Satellite TV
- Desk
- Extra beds on demand
- Pay movies
- Wheelchair-accessible
- Safe
Show all 21 amenities
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
STUDIO Accessible KING SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 41 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Housekeeping
- Dishwasher
- Satellite TV
- Desk
- Extra beds on demand
- Pay movies
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 Bedrooms • 65 m²SUI.2D
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE TWO DOUBLE BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 40 m²SUI.KG-NM
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Ironing set
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Minibar
- Kitchen
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Microwave
- Ironing set
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Minibar
- Kitchen
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Franklin
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Boston Franklin
100
reviews shown
Tim
Comfortable stay for my family. Kind and accommodating staff!
Melissa
Excellent stay
Jesenia
I Stayed in a one bedroom studio it was very spacious had everything we needed for our 2 days stay. Love the full size kitchen. Bed was very confortable. Pool was great and so the outside space. This is my 3 rd time this year and again My only complaint was the cleaning in the room the bathroom wasn’t properly clean.
Dan
Lack of room service
Bonnie
The suite I got was great for 2 people. Personable staff. Only one issue was the door on the side in front of the building didn’t close securely there for was ajar and didn’t lock.
Jeffrey
Everything was awesome ty we will be long time customers that’s 4 sure ty soooo much to all the workers u all work hard an my wife an I r sooooo grateful
Steven
I was incorrectly charged and the charge was different than the invoice I received. The pullout couch was not comfortable.
DEBASHISH
Staff went out of the way to help
David
The hotel in general was fine and the staff were friendly and helpful. The problems we had were noise issues, which made for a restless night. The HVAC system in our room was extremely loud and the hotel is located close to a busy freight train line and the sounds that go along with that. The end result is that it is not somewhere we would consider again in the future.
Stuart
Pleasant stay
Rachel
Enjoyed the basketball court. Our room was a little “ beat”. The door to the bedroom was kicked in. Bathroom could use some work . Nice staff when we checked in
Jennifer
Wished the bathroom was a little cleaner
Joanne
Very comfortable stay.
Sean
Nice space and got a room with a separate bedroom but wasn't cleanest. Everything else was good.
Tiffany
Perfect!
Mark
Breakfast was really good! Room was not in great condition, wear and tear. Lots of noise from other guests could be heard easily thru walls, doors and ceilings. I would say most interactions with staff was pleasant, and performed satisfactorily.
I would not recommend to others, if asked, to stay there for the reasons stated above.
I would not recommend to others, if asked, to stay there for the reasons stated above.
Carol
The room was ok. My daughter’s room didn’t have a hair dryer. The shower was hard to fully turn off. Overall, a B.
Kim
Comfortable rooms and love having a full kitchen.
Jesenia
breakfast options were just right. Pool was great, staff at the bar was awesome. Houseperson Gustavo was very helpful. My only complaint was the smell of pets in the room and the room not being properly clean.
Celeste
Yes
Roland
Room was clean and spacious. We had the king suite with kitchen, it was great we will definitely be back.
Robert
Nice enjoyable stay. Only issue we had was the communication of a late checkout getting to the cleaning staff. We had a late checkout and the cleaning crew tried to get into the room twice.
Isabel
Great experience
lucy
Clean room on the staff, let us in early, which was nice
Susan
Full kitchen was very helpful.
Maryann
The pool was great for kids great breakfast
Michael
Staff and amenities.
Celeste
It was clean
John
The room was immaculate and the staff was very courteous!
Ernest
Took a shower. Tub wouldnt drain. Looked like someone had smashed wall in shower with hammer. Breakfast was almost un-eatable. I've always liked this place but seems like it has reallygone downhill.
James Anthony
great stay
Todd
Breakfast menu had great options, staff was very helpful when we needed something.
Jacqueline
Very spacious and plenty of necessities
Terrell
The property is moderatly maintained, carpets in the stairwell are in need of cleaning and the closet door mirror in my suite was cracked.
Some of the glassware and bowls had food and other stains on them.
The hotel does not service the room unless you ask. On the second day of my stay I was making the bed and found blood stains and other bodily fluid stains on the comforter, not mine mind you. I contacted housekeeping to get my room serviced and bedding changed, was told it would be done. Came back that evening to the same mess at which point I contacted the front desk again and they got it done.
My issue is that the there was no way the maid staff could have missed it when they seviced the room after the last guest which means they did not change the linens in-between guests which is not sanitary.
I hope the management takes it seriously and addresses it with the staff.
Some of the glassware and bowls had food and other stains on them.
The hotel does not service the room unless you ask. On the second day of my stay I was making the bed and found blood stains and other bodily fluid stains on the comforter, not mine mind you. I contacted housekeeping to get my room serviced and bedding changed, was told it would be done. Came back that evening to the same mess at which point I contacted the front desk again and they got it done.
My issue is that the there was no way the maid staff could have missed it when they seviced the room after the last guest which means they did not change the linens in-between guests which is not sanitary.
I hope the management takes it seriously and addresses it with the staff.
Kelly
staff was great.
Dan
The walls and the ceiling was paper thin, i heard everything that people were talking about in the other rooms, the people above us had kids tha woke up at 5am and just ran around and dropping stuff on the floor. Needless to say my wife and i did not get any sleep.
Jared
Room was very clean and spacious. Bed was comfortable.
Patricia
The room was clean the staff was great and the amenities were terrific.
George
Room was great. Bathroom was a little dirty. There were black hairs on the shampoo dispenser ( I’m bald) and hairs in the tub. Also looked like there was mold in the ceiling on the shower. Love the property except for the train that seemed to right outside the window. I know it’s not the hotels fault but if your a light sleeper ask for a room facing the front lot .
Susan
The bathtub faucet started leaking after my husband took a shower. The internet told me there is a hot tub - not true.
The internet said there is a restaurant and bar - not true.
The internet said there is a restaurant and bar - not true.
Patricia
Very clean room. Staff was friendly and courteous.
Amy
Nice location, clean rooms, friendly staff
Joanmarytt
Very courteous staff great. Room very clean and comfortable
Celena
Clean room. Quick check in
Edilaine
Sad about this place,the room was dirty, The bathroom was dirty and there was hair on the floor, and the furniture was dusty from a long time ago,
The photos show the hot tub, but it's deactivated; they should update it.
The photos show the hot tub, but it's deactivated; they should update it.
Kim
Nice room with great kitchen. Convenient location.
Paul
Yes
Hellen
Bathroom very dated. Sink did not drain .
Steven
Great value and a very enjoyable stay at the Marriot Residence Inn!
chekesha
Our stay at was very nice. The staff are pleasant and attentive. The hotel is very clean and located in a convenient area for shopping and dining out.
Narahari
Two bedrooms with King bed and attached bath was very spacious. Full kirchen with range, oven, microwave, dishwasher and utnsiks. Excellent syie hotel.
Myleya
Everything was great
David
Clean and quiet
Samantha
All they had left was a handicap room which is fine because when I called staff was nice enough to inform me, however, the pull out bed that my son slept
Strato
Friendly staff, good service. Would of appreciated if early check-in was offered.
Shirley
There was 3 things that were broken, told the desk about it, nothing was looked at.
Julie
The t.v. In the living room area didn’t work otherwise very happy with the room.
Romeo
Lack of non stick cooking ware and they removed the hot tub and it was something that I was looking forward to no steak knives and broken glass closet doors
donald
Great accommodations!
Excellent hotel chain! We’ll certainly use Residence Inn by Marriott
Elisandra
This inn is great, the breakfast is amazing and the area is also clean and quiet.
Verified traveler
We had such an amazing stay! My boyfriend and I were in town for a concert and had to get a room last minute due to the original hotel being severely unclean. The staff was incredible and the room was amazing!
Isabella
Rooms were clean and comfortable, staff friendly and overall enjoyed our stay. A few small hiccups, such as the lobby bar not being open, and lack of coffee at breakfast buffet in morning. Other than that, we were satisfied with our choice.
Tim
Bed comfort
Jill
The staff was wonderful and the room was clean. The carpet was old and stained and all of the furniture was broken and the drawers didn’t stay shut in the bureau. The toilet handle was falling out of the toilet. Very outdated room 112.
Thank you
Thank you
Frank
Great hotel.
Verified traveler
Facilities and staff overall were good and friendly. Asked for and received a quiet area room not on first floor. Did not utilize pool or exercise areas.
Cameron
Good enough
My room was not very clean, especially the bathroom, had stains on the tub and on doors. Need better cleaning service.
Deborah
The hotel property itself and lobby looked well kept. The staff at the desk were very friendly and accommodating. There was easy onsite parking. But here’s why I took off two stars:
- I couldn’t do a mobile checkin and key until 4:15 which was 15 mins after the checkin time so I had to do a regular checkin.
-When I checked out there was a guest/man in his pajamas and no shoes at the desk asking questions (the no shoes is what bothered me)
-The pull out mattress is not for anyone over 80lbs. The “mattress” was like sleeping on a thin army cot and the springs creaked and felt like they were going to give way. Also no extra sheets for the mattress pad/pull out in the room.
-The refrigerator was so loud it sounded like a
Locomotive all night.
-The door to the bedroom was cracked and the door handle didn’t really work.
- I couldn’t do a mobile checkin and key until 4:15 which was 15 mins after the checkin time so I had to do a regular checkin.
-When I checked out there was a guest/man in his pajamas and no shoes at the desk asking questions (the no shoes is what bothered me)
-The pull out mattress is not for anyone over 80lbs. The “mattress” was like sleeping on a thin army cot and the springs creaked and felt like they were going to give way. Also no extra sheets for the mattress pad/pull out in the room.
-The refrigerator was so loud it sounded like a
Locomotive all night.
-The door to the bedroom was cracked and the door handle didn’t really work.
Brian
Great stay
Simon
Good solid place
Paula
Great property.
Kevin
A really nice stay!
Eugene
We enjoyed our stay and would recommend to others.
Roberta
Communication was poor on check in. Was not told or given written info of room cleaning schedule.
Eggs lukewarm at breakfast, some items like bagel/ English muffin frozen. Breakfast area staff see visiting with check in desk staff when area could be cleaned.
Eggs lukewarm at breakfast, some items like bagel/ English muffin frozen. Breakfast area staff see visiting with check in desk staff when area could be cleaned.
Roy
Try to skip this place.
Maria
Over booked due to third party booking
I never stayed there, I was booted to another hotel and surprisingly no one mentioned it and now I’m ask to
Rate the hotel.
I WAS TOLD IT WAS BECAUSE OF THIRD PARTY ISSUE SO I WILL NOW PLAN ON GOING DIRECT TO HOTELS for my reservations.
Rate the hotel.
I WAS TOLD IT WAS BECAUSE OF THIRD PARTY ISSUE SO I WILL NOW PLAN ON GOING DIRECT TO HOTELS for my reservations.
Elizabeth
Comfortable & Convenient
Modern, clean, well maintained and appointed facility. Staff friendly and knowledgeable. Breakfast and coffee is nice amenity.
Pierre Eliott
It was just amazing
William
There was a stove and stove top real kitchen
Michael
There were so many affordable dining options around. I also loved that it was so close to Dean College making it a perfect stay for visiting family who attends Dean.
ward
The location was perfect and the room with the beds and the two bathrooms was awesome for our family. It worked great. Definitely will be looking this for another day there.
Kristen
Christian at the front desk was really great. He was professional, polite, kind, and informative. I received 2 texts from him during my stay to ensure our stay was up to our expectations. He is a real asset to the hotel!
Marco Alfonso Lepe
The toilet needed a bit of tlc. Front desk was notified and when I got back, all was taken care of. Great team!
Joseph
One of the best hotels I've stayed in the past year. I travel a lot
William
Unfriendly Room
Parking lot had only one handicap space near the front door.
Room not very the well laid out.
No lights in kitchen area.
Bed lights and desk light did not light up the room
Vent fan in bathroom was very loud.
Toilet float did not always work, and water would continue to run.
Lining bathroom with grab bars does not make the room disability friendly. When I rented the room I was told it had a walk/roll in shower, it had a tub
Room not very the well laid out.
No lights in kitchen area.
Bed lights and desk light did not light up the room
Vent fan in bathroom was very loud.
Toilet float did not always work, and water would continue to run.
Lining bathroom with grab bars does not make the room disability friendly. When I rented the room I was told it had a walk/roll in shower, it had a tub
Phyllis
Great stay
Friendly staff, great breakfast and clean, comfortable beds.
Samuel
We really loved the property and it was a great way to see Boston while we looked for a house, thank you!
Alysia
Enchanted Fairies adventure
We had a wonderful time. We got there and they put us in an upgrade free of charge. The kids loved the pool sand the breakfast buffet was the best.
Allyson
Dirty
Edward
Highly Disappointed!
We were highly disappointed in this hotel. we found a cheese ball under the oven, right in front - easily found. There was a hair in the kitchen sink. The kitchen was poorly lite. The light over the stove did not work. The bedroom remote did not work. There was only one towel rack to dry bath towels. The bathroom fan was very loud and sucked all the warm out and allowed cold air in while taking a a shower. And to top it off - the TV did not include any stations on which to watch the Superbowl!. We will not be staying there again.
Eliobe
Nice hotels . Excellent service
Renee
Didn’t like the $7.00 daily parking fee
Michael
Everything was great staff were uniformly friendly and helpful. Only blemish is the bar is not inviting but realize the location and vibe isnt conducive
Sarah
Front desk check in person was amazing, friendly, and very accommodating
Mariama
The service was very good and safe.
Sarah
I was here for a conference and rented the two-bedroom apartment. It was fabulous. Spacious. Full kitchen. Great for a long stay - or a short one!
Angela
I had two teenage boys with me at check and for no extra charge i got an upgrade it was very nice to do i didnt even ask !
Verified traveler
Excellent service and free breakfast.
Great experience!! Everything was right. The sofa bed mattress was uncomfortable but overall everything was great
john
Sad Christmas
We have always loved to stay at this Residence Inn.
However this time (over Christmas ) we were disappointed :-
- No room service (bed done, cleaning, etc).
- The flow control in the shower got stuck (\"that sometimes happens\") and the water could not be turned off completely. There was no Maintenance on that day and so we couldn't have any showers during our 2 day stay. I manipulated the temperature control to at least loose cold water and save the hot.
- The booking ap should also state that there will be parking fee each day.
- The $60 ($20 +$40) \"deposit \", (refunded within a week) is more of an irritant than real security, as the credit card is on record ( relied on by other hotel chains).
However this time (over Christmas ) we were disappointed :-
- No room service (bed done, cleaning, etc).
- The flow control in the shower got stuck (\"that sometimes happens\") and the water could not be turned off completely. There was no Maintenance on that day and so we couldn't have any showers during our 2 day stay. I manipulated the temperature control to at least loose cold water and save the hot.
- The booking ap should also state that there will be parking fee each day.
- The $60 ($20 +$40) \"deposit \", (refunded within a week) is more of an irritant than real security, as the credit card is on record ( relied on by other hotel chains).
Shakira
There was dog hair on the sheets and floor. The bathroom has brown stuff in it .
Location & surroundings
Residence Inn Boston Franklin
4 Forge Pkwy, Franklin, United States
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Residence Inn Boston Franklin
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