Name: Mainstay Suites Foxboro - Mansfield
Address: 4 Fisher Street Building B, Foxboro, 02035, US

10/10

Exceptional

29 Jun 2026

Adiel

Original room didn’t have a working AC but switched our room to working AC so I was grateful for Staff being helpful

Family

8/10

Excellent

27 Jun 2026

Devon

Close proximity to Gillette Stadium.

Self

2/10

Poor

24 Jun 2026

Shanielle

The bathroom was dirty, and the customer service was very disappointing. The person at the front desk was disrespectful, the phone in the room didn’t work had a negative attitude, and seemed annoyed that we arrived early. There was no greeting or welcoming attitude. Every request was met with resistance, and he repeatedly said he couldn’t help us without offering any alternatives. He came across as argumentative and unprofessional throughout the interaction.

What made the experience even more uncomfortable was the way we felt treated as a group of Black guests. Despite our efforts to be friendly, interactive, and lighten the mood, he responded with short, dismissive answers and seemed uninterested in providing basic customer service.

Overall, I would not recommend this place based on our experience.

Friends

10/10

Exceptional

18 Jun 2026

Denise

All good

Family

10/10

Exceptional

14 Jun 2026

Billy

Great place

Friends

2/10

Poor

14 Jun 2026

jessa

Nothing, it was dirty, towels and bedsheets were dirty

Self

10/10

Exceptional

11 Jun 2026

Luis

Great place to stay and the front desk is awesome and very understanding….. ten of ten for me and great breakfast!

8/10

Excellent

05 Jun 2026

John

Suite was clean and quiet. Occasionally I’d catch a strong whiff of weed in the hallways. But I guess it’s legal is MA, so …

Overall very good stay.

Self

10/10

Exceptional

04 Jun 2026

Courtney

I liked how big the room was with the kitchen and living room.. it was a simple setup and I loved it

10/10

Exceptional

01 Jun 2026

Susan

This is an older building - but all is newly furnished and clean. Perfect for what i need-

Family_with_children

10/10

Exceptional

01 Jun 2026

Jenna

Staff were very friendly and helpful. Room was very clean

Self

4/10

Poor

26 May 2026

John

Not the worst hotel I've stayed in but I would not book again. This hotel is connected with the Comfort Inn and both are in the same hotel. We were at the Extended Stay and the rooms were spacious and did the job. Bed was clean. Bathrooms need updating and kitchen didn't have any soap. A bird's nest was in our air conditioner with babies and it was a racket all night. Room 337.

8/10

Excellent

11 May 2026

Jo-Ann

I wasn’t looking for shops, but I think there were plenty around.

I didn’t know there was a spa. The breakfast stopped too soon as we didn’t get in until 11pm from our event so didn’t get up early enough to make it by the time we took showers.

Overall we were satisfied with the hotel.

Family

4/10

Poor

06 May 2026

Stephanie

Good location for Foxborough/Mansfield and the rooms themselves were generally clean, but definitely not worth the price for how many times I had to be moved due to maintenance issues. Every room seemed to have something wrong with it — broken microwave, AC/heater issues, etc.

I understand hotels adding higher incidental holds because people damage rooms, but bringing up a new $200 incidental policy after repeatedly moving a guest because of broken items felt poorly handled. Especially when most comparable hotels are nowhere near that amount.

Breakfast was very basic and nothing special. Overall, decent location, but management communication and upkeep need work for the rates being charged.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Yesenia

Not what it used to be a few years ago when we had a great long weekend. The guest they allow here trash the outside and is not being maintained. They shouldn’t be pet friendly. The outside stank of dog poop which you could see! And the 1st flr hallway smelled of wet dog mixed with cigarets. Also, someone left their dog by itself in the hallway one night. From the inside of the room you can hear EVERYTHING! Same thing from outside the room. This is what ruined our stay.

Partner

10/10

Exceptional

05 Apr 2026

Leigh

Bew rennovations are amazing and as always the staff is A-1! Breakfast every day abd the price is unbeatable!

10/10

Exceptional

02 Sep 2023

DEBORAH

enjoyed the stay and would stay there again

Leisure Family

10/10

Exceptional

09 Aug 2023

Rachel

Staff was wonderful and the room was very clean.

Leisure Partner

4/10

Poor

06 Aug 2023

Andrew

Gross

This is not a mainstay suites. It was a comfort inn. It literally had a comfort inn sign and a mainstay suites banner on the front. The rooms were not cleaned well and in terrible condition the wallpaper was peeling off the walls. There was mold in the bathroom. The ceiling tiles were stained and gross. The bathmat in the bathroom had what appeared to be blood on it. I could go on and on. The room reeks like smoke, and the smoke detector was yellow from smoke and dirt. It was really gross and overpriced for what it is. I would never come back here.

Partner

6/10

Pleasant

02 Aug 2023

Monté W.

No one has a sense of urgency or hospitality. 4 people I did not know were trapped in the elevator. It did say max 2 people. No one cared. The moved so slowly. I asked if candy could be booked to room while there was a line of people. The receptionist was overwhelmed by this question. The car service to the concert which is promoted by hotel was a racket. N short you get what you pay for.

Family