Name: Motel 6 Brockton Ma
Address: 391 Westgate Dr, San Francisco, 2301, US

2/10

Poor

22 Jul 2026

William

The property was run down, shabby, and filthy. It smelled so bad I left early and stood outside. Expedia claimed it was much closer to Logan airport than it was. The taxi ride to get to the motel cost more than the stay. I have dealt with expedia enough to not trust any of your recommendations. You sold me tickets on jet blue and the routes didn't exist. when I addressed this matter with expedia virtual agent my concerns were ignored. You can verify this by reading the strand between expedia and myself. Because of your cavalier attitude towards me, I have become vocal in my condemnation of your services. Congratulations- you've lost current and future sales.

4/10

Poor

22 Jul 2026

ORLANDO

Better spend a bit more money for a better hotel

2/10

Poor

22 Jul 2026

Sean

It was disgusting. It was dirty. The staff wouldn't even look at you at your eye or be useful. drug addicts all over one made it inside the hallway screaming in the middle of the night.

Self

2/10

Poor

21 Jul 2026

Joseph

DO NOT STAY HERE!!! Terrible customer service, rude and disrespectful to customers, inadequate facilities, tv didn't work properly, sink didn't drain while shaving, filthy building, and homeless all over the lobby and parking lot. On top of that, they keep your security deposit when you complain. I would avoid this place like the plague.

Self

6/10

Pleasant

20 Jul 2026

Katherine

The hotel lobby and elevator reeked of marijuana, and the room, which should have been non-smoking, had that lingering cigarette smoke odor. The room was in rough shape -- cracked toilet tank, walls that showed repair patches, and a little mold on the shower grout. Even a 2-star rating is too high.

Self

4/10

Poor

17 Jul 2026

LEMUEL

Property catered to what appeared to be homeless individuals rooms were not cleaned bathroom tub was disgusting look like it hadn't been cleaned in months.

Partner

2/10

Poor

17 Jul 2026

Maureen

They have roaches! My room smelled like dog pee. The seat in the shower stall was chewed up (probably from a dog) and looked disgusting. The shower head didn't stay on the wall. The floors were dirty, mattress and pillows were stained, looked like they haven't been replaced in years! Asked the front desk and housekeeping for clean towels and toilet paper 3x's, never got it. Would be my last resort for a hotel stay in the future.

Partner

4/10

Poor

16 Jul 2026

Sara

The sheets were stained and on inside out. There was black mold in the shower, rat traps in the hallway, and “kill whites” was carved into the wall of the elevator. Stay elsewhere.

Partner

2/10

Poor

16 Jul 2026

David

I’m mystified by the other reviews of this facility, they’ve got to be giving the crackheads free rooms for five star reviews. The inside, outside and rooms are filthy, and bug infested. There are methheads sleeping in the ground in the parking lot and the place as a whole should be avoided if you’re a normal, functioning member of society. Dirty room, bathroom, towels hallways, everything! Im so happy I only had to be in this place for about five hours.

Self

2/10

Poor

15 Jul 2026

John Jr

Nothing good

6/10

Pleasant

14 Jul 2026

Sharon

Good.

Partner

4/10

Poor

13 Jul 2026

Blaine

Dirty room and bathroom had hairs in shower, toilet, and floor from previous person not worth the cheap price

Family_with_children

6/10

Pleasant

09 Jul 2026

Susan

Someone spit on the floor of the elevator. I talking about a huge wad of spit.I told Housekeeping, but they did nothing. I told the man at check-in, again nothing done. When I left this morning, I could see the dried spittle on the floor.
Someone knocked on my door at 11:30. The person said they forgot something in my room. The person asked to come in to look. I said no, that I would look. Nothing found. They kicked my door. I called the desk, no answer. I let it ring a long time. I really wasn’t sure how safe I was.
This was by no means a luxury motel. But it was inexpensive, with the bare minimum. And I do mean minimum.

Self

10/10

Exceptional

08 Jul 2026

Christi

Great trip clean and quiet

Self

2/10

Poor

07 Jul 2026

Bryan

Checked into the hotel after checking time dirty. Sheets, dirty pillows, no towels in the room. Woman walking around the parking lot.No shirt on, lots of people outside drinking under a tree. In front of the hotel, elevator at even our floor which is no smoking stunk like cigarettes, rat traps like, you would see outside around a dumpster.In the hallways. Checked out after fifteen minutes

Friends_and_family Family

4/10

Poor

05 Jul 2026

Véronique

The corridor smell bad, the carpet is dirty, the room was ok but the bathroom needs love and renovation

Friends_and_family Friends

2/10

Poor

02 Jul 2026

Khaled

The place is super dirty. The cigarette smell was awful. You can even smell pee and cigarettes in the elevator. The whole property needs to be renovated big time. That was the first and last time I’m booking there.

Self

10/10

Exceptional

02 Jul 2026

Nicole

Motel 6 is A Verryyy Nice, Friendly, Chill, Relaxing Place!! The Office Staff Wrkers R Verryyy Nice, Cool People, Helpful,& Gd,nice,& Friendly Motel Wrkers

10/10

Exceptional

01 Jul 2026

Nicole

I Liked Everything about Motel 6 Staff

Family_with_children

10/10

Exceptional

01 Jul 2026

Nicole

All The Motel Staff( Office,&House Keeping Staff R Verry Nice, Friendly,& Verryyy verryy Good, Helpful Costumer Service Help!!!***👍💯💯💯

Family_with_children

10/10

Exceptional

01 Jul 2026

Nicole

Verryyy Nice, Helpful,& Good Customer service Help

Family_with_children

4/10

Poor

27 Jun 2026

Mark

I have three criteria for picking a cheap motel when I am traveling. It must be clean, safe and quiet. This motel provided all three, but little else.
If you go there, don't be deterred by people loitering outside and around the property. The room did not have a coffee pot or a microwave, and it didn't even have bath towels until I went downstairs, where a curt desk person directed me to the laundry. A woman there slowly gave me towels. Adding to the ambience, a poster on the entry reminds people that human trafficking is a federal crime. It's across from the table holding the community microwave.

Self

10/10

Exceptional

25 Jun 2026

Nicole

Staff, office wrkers very nice

Family_with_children

10/10

Exceptional

25 Jun 2026

Nicole

Staff, office wrkers are very nice, friendly, helpful at motel 6

Family_with_children

10/10

Exceptional

25 Jun 2026

Nicole

Motel 6 is a nice Relaxing, Friendly motel to stay at

Partner

2/10

Poor

25 Jun 2026

Clarsen

Disrespectful people at the motel 6 front desk

Partner

6/10

Pleasant

25 Jun 2026

Ralph

Plenty of parking spots available

Friends_and_family Friends

6/10

Pleasant

25 Jun 2026

Ashley

Ok ammenties in the local area but some shady characters up all night outside our room, which was obviously annoying, so bring your earbuds

2/10

Poor

24 Jun 2026

Patrice

Dirty room

Partner

2/10

Poor

24 Jun 2026

Edna S

Mouse in room no towels dirty room

Friends_and_family Friends

4/10

Poor

17 Jun 2026

vertelle

A roach was running around the table that was a lot to deal with.

Self

2/10

Poor

15 Jun 2026

John

This place is a dump, the entire place smells like cigarette smoke, including our non-smoking room. There are questionable people loitering around at all hours, one guy sat on the curb in front of the main entrance all night long. The only microwave was in the lobby. I was glad that I had a room with a window where I could keep an eye on my vehicle. Stay anywhere else unless this is all you can afford.

Partner

2/10

Poor

14 Jun 2026

Israel

N/A

Self

6/10

Pleasant

13 Jun 2026

Barbara

Clean bathroom. Check in was quick. Entrance door to hallway loudly squeaked. Kept us up all night. Asked for a quiet room. We were too close to squeaky door. Coffee should be 24/7. We were on a non smoking floor but could smell the smokers from the floor above.

Friends

4/10

Poor

10 Jun 2026

Gerard-Marie

Not the best

Self

2/10

Poor

09 Jun 2026

David

This was a horrible hotel. My husband and I were literally scared to be in our room. The people in the room next to us were screaming until 3:00a.m., banging doors, tv blasting we thought at one point they were breaking into our room. Our phone didn't work so we couldn't call the front desk, we were afraid to leave our room. We requested a smoke free room and the entire hotel smelled of smoke and was not clean. There were no towels in our room when we arrived we had to get them ourself from the front desk. I would not recommend staying at this hotel and if I could get my money back I would. The worst stay ever.

Partner

10/10

Exceptional

08 Jun 2026

Hope

Quiet

Pet

2/10

Poor

08 Jun 2026

Mathew

there were crumbs in the bed. bugs and dirt everywhere

Partner

2/10

Poor

08 Jun 2026

CHELSEA

Hotel smelled disgusting. Non-smoking room smelled horrible like cigarettes and caused me to have multiple asthma attacks. Couldn't even spend the night because I couldn't breath and needed my rescue inhaler. Toilet seat was hanging on by a thread making it difficult to sit on. Huge dead bug squished and left on the wall. Homeless people hanging out in the parking lot staring at you as you walked in and out. It was a horrible experience. Had to leave at 12am due to medical urgency from the cigarette odor and staff refused refund because we didn't stay to try out another room....

Avoid this place like the plague. It's not worth it at all.

Partner

4/10

Poor

01 Jun 2026

Christian

Sparse furnishings, thin walls, noisy arguments by neighbors, noxious cigarette smoke smell, hair on the bathroom sink, mold on the bathtub, rat traps in the hallways.

Self

2/10

Poor

31 May 2026

sharon

Don't book this, motel 8 next door better choice!!! Trust me!!

Self

2/10

Poor

31 May 2026

Jodie

Room was dirty, dog barked well into the night. I had to get my key reprogrammed every time I got back to the room. Another guest had been waiting at the front desk for over 5 min. with the same issue. I don't know if they have appropriate housekeeping staff, never saw anyone and they certainly didn't clean my room my entire stay- 3 nights/4days.
I would never recommend this hotel and I will never stay there again.

Self

2/10

Poor

29 May 2026

paul

Las instrucciones muy mal cuidadas, las fotos no coinciden con lo que realmente son las habitaciones, cucarachas, suciedad suciedad, la ducha en mal estado, el establecimiento es visitado por personas de dudosas costumbres, en general es no recomendable.

Friends_and_family Family

2/10

Poor

29 May 2026

Charles

Needed a last minute spot for the family to stay after a soccer game. Was solicited on the way. Desk has protective glass around it and I was high just from standing in the lobby for 5 minutes.

2/10

Poor

27 May 2026

Joel

it was dirty as hell

Partner

2/10

Poor

26 May 2026

Sabine

No comment!

Business Family

6/10

Pleasant

25 May 2026

Marissa

The hallway smelled like pure garbage, and a lot of people were loitering with alcohol and maybe drugs outside in the parking lot throughout the day, night, and morning.

Pet

6/10

Pleasant

25 May 2026

Adrian

Gente afuera del lugar que afectan la seguridad del mismo

Family_with_children

10/10

Exceptional

25 May 2026

Jameson

Yfd

Friends

10/10

Exceptional

24 May 2026

Vernon

Everything was great.

Self

2/10

Poor

22 May 2026

Theresa

This was the worst motel I have ever stayed at. First of all, I selected a non-smoking room and it was reeking of smoke. I had to wear a mask & cover my face to keep from inhaling the putrid smell. There were no other rooms - all booked.
The hallways smelled of vomit, roach & rat traps throughout, trash in hallways and front lobby.
An awful place and not worth the $ I spent to stay here.

Family

2/10

Poor

20 May 2026

Caitlyn

Not safe, smells like weed/smoke. Would not recommend!

Friends

6/10

Pleasant

19 May 2026

Andre

ok

Friends_and_family Family

10/10

Exceptional

17 May 2026

Christi

I had a great trip per usual helpful check in

Business Family

10/10

Exceptional

17 May 2026

Christi

Amazing trip! Quiet and clean helpful staff at check in

Self

2/10

Poor

15 May 2026

sherley

All area smells like smoke and every people keep knocking at my door I have to leave before my time .

Family_with_children

4/10

Poor

15 May 2026

Jean Emmanuel Kendy

Rooms should be checked before sending a customer

Friends

10/10

Exceptional

13 May 2026

William

I was really clean and nice

Friends_and_family Family

10/10

Exceptional

11 May 2026

Kenneth

Easy Check in and Friendly Workers,Clean Room

Self

10/10

Exceptional

04 May 2026

Colleen

Excellent service . Thank for everything for accommodating me

Self

10/10

Exceptional

02 May 2026

Colleen

Excellent

Self

2/10

Poor

21 Apr 2026

Casey

Drugs & prostitution

2/10

Poor

18 Apr 2026

LouAnn

The lobby and the hallway smelled of urine and was dirty. The place seemed like a urine soaked drug den. My daughter, small dog, and I checked out immediately after looking at the room when we checked in at 11pm, even though we had no place to go. Felt completely unsafe, very disgusting experience. The only positive was the clerk who was very nice.

Pet

2/10

Poor

09 Apr 2026

Xavier

.

2/10

Poor

03 Apr 2026

Paulo

Trash everywhere in the hallway, cockroach in the bathroom room, blood, and the toilet seat smell dead mouse too much noise outside the room in the hallway discussed experience

6/10

Pleasant

27 Mar 2026

Roberto

Was so soo.

10/10

Exceptional

26 Mar 2026

Jose

Good

2/10

Poor

26 Mar 2026

Chris roberto

Not really

10/10

Exceptional

22 Mar 2026

Kenneth

Pet friendly and Very clean

Pet

2/10

Poor

19 Mar 2026

Kimberly

These people are putting money in their pockets
Almost serving as pimps
I was almost robbed and I was assaulted in the lobby by another guest
They put the cash in their pocket and I have been using my credit card the rest of the time to get the cheapest prices
I did not feel safe
The police have seen the footage and are writing a police report
The manager happy offered to give me a refund to leave but I already paid Expedia
Now they are telling me I can’t stay next door because the same family manages it
I don’t know what to do because I have a paid reservation at the super 8 next door and I don’t feel safe
There are drugs and rats here literally

Self

6/10

Pleasant

13 Mar 2026

Christine

The house keepers/maids are rude and dont clean good. You ask for towels, linens, blankets, etc its always later but later doesn't come. There was no ice bucket, ash tray, or luggage rack in the room when there should have been. One good thing I have to say, your aloud pets free of cost.

Partner

10/10

Exceptional

09 Mar 2026

Johnny

The clean and safe

10/10

Exceptional

06 Mar 2026

Mildred

It very clean, the workers are very nice and polite. I never have any issues when my children and I stay when we visit.

Family_with_children

4/10

Poor

27 Feb 2026

Mike

The hallways and the elevator reeked of weed smoke. Some fools were yelling and pounding on doors at midnight. Rap music was playing until 3:00AM. Not a well run operation. Other than that the room was moderately OK.

Self

10/10

Exceptional

27 Feb 2026

Daniel

It was good

10/10

Exceptional

23 Feb 2026

Jose

K

10/10

Exceptional

17 Feb 2026

Nikki

Yes motel 6 is a great place, the office staff, workers r nice, good wrkers

10/10

Exceptional

14 Feb 2026

Kenneth

Friendly Staff and Clean rooms

2/10

Poor

07 Feb 2026

Jeff

Place was dirty. I saw cockroaches and mouse in the bathroom. Staff was nice.

Friends_and_family Family

2/10

Poor

29 Jan 2026

Roody

Everything was dirty

4/10

Poor

22 Jan 2026

Walter

Roaches

10/10

Exceptional

20 Jan 2026

Nikki

The staff keep the Area/Property clean, Safe... The office staff I Love them Manny, Happy, Keryoun(( I dnt kno how to spell his name, he one of the nite tme office wrkers!! My opinion bout Motel 6... I will always tell people to choose this motel to stay at... They always been good, nice, too me

Business_and_leisure Family

2/10

Poor

19 Jan 2026

Juan

I had the worst experience ever in a motel . The water was cold no hot water available i couldn't take a bath . The sheet on the bed was very unclean i was sneezing due to the dirtiness in the room . My whole experience was bad i will not book with them & i need a refund the service was horrible

10/10

Exceptional

07 Jan 2026

Nikki

The Office, ( Manny, Happy, Keryoun),&House keeping Employees are VERRYY VERRYY Nice Helpful, People.. I gve this motel 6.a 100% good view

Business_and_leisure Family

10/10

Exceptional

05 Jan 2026

Joana

Everything was great

10/10

Exceptional

30 Dec 2025

Abel

Good

2/10

Poor

28 Dec 2025

Chantel

Bugs everywhere

Self

10/10

Exceptional

24 Dec 2025

Marcos

Boa tarde muito good

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

Homa

The address was confusing to locate. The GPS took me to Holiday Inn Hotel. The signs were not consistently and clearly placed. I drove around for an hour in the vicinity of the motel. Called the hotel but 2 people only gave me the address I already had, could not guide me at all. Finally went into another hotel for directions. I arrived at Motel 6 sure exhausted after the initial 2 hour drive.

2/10

Poor

13 Dec 2025

Sharon

Had roaches

2/10

Poor

13 Dec 2025

Sharon

Neglected

10/10

Exceptional

04 Dec 2025

Izzy

Yhvbvvgjjbvghbb

2/10

Poor

13 Nov 2025

Stanley

There are roaches everywhere this place is infested and the power in the whole building went out for 5 hours also house cleaning is not up to par have to chase down the house keepers fir sheets and towels definitely not coming back would not recommend

Partner

2/10

Poor

09 Nov 2025

Miao Ling

Bathroom and sink stuff,have Poo in the bathroom.no room available for me.so just give me one no clean.so sad ,need money refund

Family

10/10

Exceptional

08 Nov 2025

Joseph

I had a great stay overall.

Leisure Self

10/10

Exceptional

06 Nov 2025

Serxhio

Both peaople checking me in and out were exceptionally nice. I especially want to point out the gentleman working the front desk in the afternoon. Very nice person

2/10

Poor

05 Nov 2025

Christine

Staffs ok, housekeepers great, especially annie, shes my fav

Leisure Pet

2/10

Poor

05 Nov 2025

Christine

Upon arrival i found the toilet plugged and full of feces and urine! Got bit by bed bugs during stay, had terrible neighbors, drug addicts, noisy, beating each othrr up, banging door in and out all nite fur 2 nights!

Leisure Pet

10/10

Exceptional

05 Nov 2025

Kiara

Nice staff

Leisure Family

10/10

Exceptional

04 Nov 2025

Jose

Good