Name: Hampton Inn Boston/Braintree
Address: 215 Wood Road, Braintree, 2184, US

8/10

Excellent

31 Jul 2026

John

Easy to park and access

8/10

Excellent

30 Jul 2026

Raymond

Nice place the breakfast needs some new stuff

10/10

Exceptional

28 Jul 2026

Wanda

We loved our stay. Our room was clean and the beds were very comfortable. The sheets were so soft and we had lots of pillows. The breakfast had breads/bagels/muffins, waffles, and hot scrambled eggs and sausages, yogurt and fruit. We left feeling full. The staff were very friendly and welcoming. We enjoyed the pool. The water was a good temperature. We did not try the hot tub but it seemed to work good with lots of jets. There was ample parking.

10/10

Exceptional

27 Jul 2026

John

Staff was great, room was clean, breakfast was plentiful!

10/10

Exceptional

26 Jul 2026

Ethar

Everything was fantastic

10/10

Exceptional

25 Jul 2026

Rebecca

Clean rooms, friendly service & great breakfast every visit 😀

10/10

Exceptional

24 Jul 2026

Ann

`The front desk staff was great. I love that there is a trivia on the board. My nieces enjoyed the pool and jacuzzi. Everything was well maintained.

4/10

Poor

24 Jul 2026

Thomas

The room was worn, wallpaper coming loose. The hallway carpets were badly stained. The chairs in the breakfast area had stains on the fabric.
The shuttle service only ran a short radius and limited hours.
The worst Hampton Inn I have ever stayed at. Expedia should vet their offerings better.
Very disappointed!!!!

10/10

Exceptional

23 Jul 2026

Donna

This a great location whether you are going into Boston or surrounding areas. The Hampton Inn provides a shuttle service to the Adams red line which makes it hassle free to get into Boston. The Inn itself has a nice complimentary breakfast and coffee all day. The afternoon cookies are a nice touch. Danielle at the desk was super friendly and helpful. When we next return to Boston we will stay at the Hampton Inn!

4/10

Poor

23 Jul 2026

Kami

Our room smelled like dog pee, it hit as soon as you walked in. We checked in after midnight (a late flight), and I did not want to go all the way back downstairs and try to get another room after a long day of travel. The carpet was actually wet, and just short of getting down and smelling it, I am going to make an educated guess that it was the reason for the smell. Overall this was probably one of the worst Hampton Inns we have ever stayed in, but it was easy on the wallet if that is important.

8/10

Excellent

20 Jul 2026

Marlee

The hotel was a good stay. Breakfast was great and the room was clean and comfortable.

Family_with_children

8/10

Excellent

19 Jul 2026

Scottie

All of the employees that we interacted with were exceptional they were friendly receptive, and quickly solved any issues. The room itself was somewhat lacking. The door to access the room was not hung correctly, and you could only get it open by forcing your shoulder into the door. I couldn’t open it at all was, however, on the third entry, he hurt his shoulder, doing it. The bathroom had a water issue on the floor. It appears to be in the subfloor with tiles loose. When you stepped on it, the adjacent wall behind the bathroom door was also showing sign of water damage with the wallpaper bubbling.

Family_with_children

10/10

Exceptional

15 Jul 2026

John

Clean

Self

2/10

Poor

14 Jul 2026

Keila

Smell like crabs the staff for cleaning very slapy

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Satish

Closer to airport- very well maintained

Family_with_children

2/10

Poor

10 Jul 2026

David

Wallpaper falling off the walls. Stinky. Dingy. Floor was wet for some reason? I’m sure there was mold behind the wallpaper. Would never stay there again

Family_with_children

8/10

Excellent

10 Jul 2026

radouane

Very clean but the property can use a Remodeling

Partner

10/10

Exceptional

10 Jul 2026

Caitlyn

Clean, convenient location. Helpful staff. Excellent AC and amenities. Delicious breakfast (banana bread waffles changed my life).

Family_with_children

10/10

Exceptional

08 Jul 2026

Mark

Front office staff were really friendly and helpful

Self

10/10

Exceptional

07 Jul 2026

Joseph

Great clean hotel. Shuttle to the T was a nice amenity

Friends

10/10

Exceptional

06 Jul 2026

Michael

Very very helpful desk clerk-I called to say that we would be a late arrival and she made note to both the afternoon clerk and the night clerk and then she wished us safe travels on the Pike and told us not to worry because traveling on the Pike is always unpredictable.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Nathan

Additional shower bars would be very helpful in the bathtub. To prevent slipping

Family

6/10

Pleasant

05 Jul 2026

Deborah Marlene

We've stayed at this hotel many times over the past several years as we have family in the area. The hotel is starting to look \"tired\" and in need of a refresh. The AC in our room was very noisy - sounded like we were at the beach and had waves crashing up against the shore. The bathroom sink was missing the drain plug. The AC appeared to not be working in the hallways and lobby area. The breakfast was pretty much standard fare for \"breakfast included\" offerings although there were days with no yogurt, no fruit, no forks, no muffins.

Partner

8/10

Excellent

05 Jul 2026

Santiago

Nice!

Family

10/10

Exceptional

05 Jul 2026

Ellen

Place was clean and comfortable. Front staff pleasant and helpful
Definitely recommend staying here.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Zev

Our stay was pleasant and the availability of the shuttle bus was very useful

Family

10/10

Exceptional

24 Jun 2026

Sadique

Great service, clean rooms, staff were friendly and I was able to check in early

Self

6/10

Pleasant

22 Jun 2026

alison

A little worn

8/10

Excellent

20 Jun 2026

Terry J

Great place , easy access to the subway to get to Boston!

Partner

10/10

Exceptional

18 Jun 2026

Joseph

Abundant parking (parked like the mayor, in fact haha!!!), zero troubles / challenges regarding my newly trained service dog, room was nice and cool during the heat wave that was present then, staff was helpful, friendly and welcoming! Breakfast was TOP TIER and FAR SUPERIOR than other hotels I've ever been to. Will definitely come again!

Partner

10/10

Exceptional

17 Jun 2026

Clint

Just a tick off the quality of most Hampton Inns where we've stayed, the hotel nevertheless provided a nice room, a hot (if predictable) breakfast variety, a comfortable bed and was in a perfect location for what we needed. We appreciated the free parking and free breakfast, both of which together would be hard to get closer to Boston. Would stay again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Williams

Two girls in the front desk were very friendly I was loved them

Partner

4/10

Poor

14 Jun 2026

John

My room was never cleaned up and the bath tub was chipped on the bottom. It was a rusty and sharp area.

Partner

10/10

Exceptional

14 Jun 2026

Nancy

Room is clean, staffers friendly, and breakfast is good.

6/10

Pleasant

13 Jun 2026

Kristina

It was fine but they need to turn off the loud lobby music and in the breakfast area not have two loud tvs going in two different channels- plus the music overhead. Very unrelaxing

Self

8/10

Excellent

12 Jun 2026

Latrice

The room was excellent! Comfortable Space clean. I really enjoyed the stay. I really loved the shower head!
However the towels didn’t seem clean one towel had a bad smell.

Friends

6/10

Pleasant

05 Jun 2026

Kate

We stayed here outside of Boston because it was cheaper. The hotel needs major updating. The wallpaper was peeling among other things. We usually stay at Hampton, and this was the worst one as far as upkeep goes on the interior. The staff was friendly though.

Family

10/10

Exceptional

05 Jun 2026

Quezia

Great place

10/10

Exceptional

03 Jun 2026

Jyoty Dev

We had a great stay! Everything was perfect!

Family_with_children

10/10

Exceptional

03 Jun 2026

eddie

It was great, it was , it was great, it was great

8/10

Excellent

01 Jun 2026

David

Convenient location. Good breakfast and helpful staff.

Partner

10/10

Exceptional

31 May 2026

Jamira

Staff was welcoming & the property was cleaned & maintained well. Their complimentary breakfast options were diverse and the dining room was cleaned well!

Friends_and_family Family

4/10

Poor

31 May 2026

Tanisha

At 7pm I my family was targeted. An employee came and knocked on our door and told us their policy about noise. Even though it was only two adults in the room and myself and the children were at the pool. Later I asked for an extra pillow and blanket and they said it’s first come first serve accommodation. I’ve never heard of that before at a hotel. Normally any hotel I got too they have an extra pillow and blanket in the closet if needed. The two staff member working that night gave me the feeling that they did not want to deal with it. I heard on say as I walked away that” it’s almost end of my shift, I’m not moving.” This made me very uncomfortable and I will never stay at this hotel again.

Family_with_children

8/10

Excellent

30 May 2026

Cassie

Looks nice but the bathroom smelt really bad like backed up sewer pipes. It was pretty bad trying to shower and get ready with the steam coming in made it even more smelly.

Self

8/10

Excellent

26 May 2026

Tinh

Staff

Family

6/10

Pleasant

26 May 2026

Ebby

Your average run of mill older Hampton hotel. Only stayed one night. Ok place to to sleep for the night. Beds were not that comfortable but the hotel was affordable compared to Boston area. Didn’t try the breakfast so can’t speak to it. Parking was free unlike in Boston.

Family

8/10

Excellent

23 May 2026

Tamara

Easy check in, good parking and room was nice.

Self

6/10

Pleasant

23 May 2026

Cynthia

The hotel is a bit dated. While our door locked, we could actually see through a crack to the hall that was likely caused during settling. The rug was worn but still functional. The staff were great and the free shuttle to the local restaurant was wonderful. There are no toiletry amenities, which is typical now for this brand. The breakfast was good and offered the typical hot and cold items. It takes a long time to get on 93 North to Boston from there during rush hour.

Family

10/10

Exceptional

22 May 2026

Carlos

I've been staying here for 25 years. Always a pleasure

Self

10/10

Exceptional

22 May 2026

Rosa

We enjoyed our stay, clean rooms, good food, kindly staff.

Family_with_children

6/10

Pleasant

22 May 2026

Sylvain

No recycling at this hotel. Everything goes to trash . Single use plates, cutleries, plastic cups, everything to trash.
That’s shameful! Imagine the amount of garbage generated per year.
You can do better than this!

Self

6/10

Pleasant

21 May 2026

Lamu

The hallway in the lobby has unpleasant odor and the room #221 where I stayed has bed bugs.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Tammie

Here for graduation, location was a little farther than I would have liked but cost savings worth it.

Family

6/10

Pleasant

19 May 2026

David

The room was clean, but furnishings were old and lighting was dim. Breakfast was good, and so was parking. Staff was responsive to requests.

Partner

10/10

Exceptional

19 May 2026

Sandra

Everything was great except the jacuzzi jets were not working.

10/10

Exceptional

19 May 2026

Onat

Clean room. Great Breakfast.

Family_with_children

10/10

Exceptional

19 May 2026

Yessenia

Would come back here again when visiting! Staff is friendly and helpful. Location was very clean.

Partner

2/10

Poor

19 May 2026

Asma

My stay at the Hampton Inn Boston/Braintree was extremely disappointing from the very first day. There were three adults staying in the room, which made the ongoing issues even more frustrating and inconvenient. Upon arrival, both the sink and shower were draining very slowly. The following day, I informed housekeeping about the issue, and by then the toilet had also stopped flushing properly and was running continuously throughout the night. I even responded to a text message from hotel staff asking how my stay was going and reported all of these concerns there as well, yet nothing was addressed. On the third day, I called the front desk again. Someone finally came to repair the toilet, but completely neglected the sink and tub drainage issues.
When we returned to the room later that evening, all three problems still remained. The toilet once again stopped flushing properly. We called for assistance again, but no one came. My husband ended up fixing the toilet himself simply so we could use it.
In addition to the plumbing issues, the overall condition of the room was unacceptable. The room felt dirty, the carpet was ripped up, and the air quality was so poor that I had difficulty breathing. I actually had to purchase an air purifier from a local store just so I could sleep at night complimentary breakfast was also extremely disappointing. No matter what time we went — whether it was 8:00 AM or even 9:30 AM — basic items were constantly empty. Not to mention the beds!!!!

Family_with_children

8/10

Excellent

19 May 2026

Sandy

Easy parking

Partner

4/10

Poor

18 May 2026

Regina

I was assigned a handicap accessible room due to occupancy. There were no towel rods in the bathroom near enough to the shower. The one towel rod that was there, was right over the back of the toilet and if you tried to hang your towel on it, it draped over the toilet tank. Disgusting. Speaking of disgusting, the shower curtain was in poor shape and should be thrown out. Even more disgusting was the fact that the bathroom smelled of stale urine. There weren't enough towels to place on the floor to keep the shower water from flooding the entire bathroom. There was no alarm clock. The chair by the desk had stains on both the seat and the neck area. And one of the disposable paper cups had no sanitary wrapping on it.

Self

8/10

Excellent

15 May 2026

David

decent & pleasant hotel

Partner

8/10

Excellent

13 May 2026

Lia

I didn’t stay for breakfast, but my stay was very pleasant and I would stay again .

Self

10/10

Exceptional

13 May 2026

Klyde

Efficient staff, good room.

Self

10/10

Exceptional

12 May 2026

Kamilah

Clean room and friendly staff

8/10

Excellent

12 May 2026

sheril

Great stay but place might need updating

Friends

10/10

Exceptional

11 May 2026

Samantha

Breakfast was good

Family_with_children

10/10

Exceptional

11 May 2026

Lisa

Great place to stay very clean friendly workers at front desk and house keepers my room was amazing and very well maintained breakfast was so good lots of variety of food

Partner

8/10

Excellent

11 May 2026

Sunny

The property need renovation and maintenance

Family_with_children

10/10

Exceptional

11 May 2026

ann

Convenient location…easy shuttle to train station, good breakfast and good value.

Pet

10/10

Exceptional

07 May 2026

Teresa

It was a really nice stay. The staff was very helpful. Would very much recommend to anyone.

10/10

Exceptional

05 May 2026

Shekinah

The room and breakfast was good! I would stay again.

Family_with_children

10/10

Exceptional

04 May 2026

John

Excellent

8/10

Excellent

02 May 2026

Madeline

The breakfast was good, several choices from eggs, waffles, muffins, bagels to healthier choices like oatmeal, yogurt, and fruit. The dining area is fairly large so we didn't wait for seating.

Parking was easy and we were able to park around back and enter closer to our room.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Doran

Staff was very helpful and accommodating. They helped us book a last-minute reservation and then seamlessly switched our rooms for us when the water faucet broke.

10/10

Exceptional

29 Apr 2026

SHELDON

Very clean and staff very nice and helpful

Friends

8/10

Excellent

29 Apr 2026

Rosalinda

The breakfast was fine i went down towards the later end of it so selection was limited but aside from that good.

Partner

4/10

Poor

28 Apr 2026

shimon

Booked here because they had handicapped rooms, and lift by pool and jacuzzi.
After driving 6 hours we needed to stretch and relax, but both lifts were broken, didn't even have battery. I had called prior to arrival and they said was working..
we were disappointed

Family_with_children

8/10

Excellent

28 Apr 2026

Zhiqiang

free parking, good fresh breakfast, a little noise nearby.

6/10

Pleasant

28 Apr 2026

Brian

One person rents a room and invites the whole family that take over the pool. Not ONCE even at 9 pm was the family not there since 3 pm!

Partner

8/10

Excellent

27 Apr 2026

Manny

Very nice only there a short time

Partner

6/10

Pleasant

27 Apr 2026

Mark

Room was clean. Free breakfast was very nice.

Family

10/10

Exceptional

25 Apr 2026

Rebecca

Clean, family friendly, secure & convenient to local amenities.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Jagannatha

Clean rooms
Friendly staff
Good breakfast

6/10

Pleasant

23 Apr 2026

Kayla

The breakfast was nice and lots of options.

8/10

Excellent

21 Apr 2026

Bradley C

The Breakfast was limited. Not a lot of selection. Staying here was convince as it was close to the Subway.

Friends_and_family Family

4/10

Poor

20 Apr 2026

HENRY

There was gum stuck to the head board of the bed when we checked in. Took a shower the tub filled with water took hours to drain the shower head looked dirty. The the tub spout leaked when the shower was on. The pool looked dirty didn't go in. Breakfast was good though.

Partner

10/10

Exceptional

18 Apr 2026

Alain

Very nice hotel with great staff. Breakfast was good too.

6/10

Pleasant

17 Apr 2026

Melissa

Overall we had a nice stay but there was a weird buring rubber smell outside and it filtered into our bathroom one of the nights.

Partner

6/10

Pleasant

13 Apr 2026

Ashley

Decent continental breakfast. Pool was okay. Beds were not comfortable at all. I will say they were actually having professional carpet and upholstery cleaners come in during our stay. It is nice to know that hotels do this.

8/10

Excellent

12 Apr 2026

Jennifer

We had a quick over night here and up early for a flight out of the Logan Express center. It was clean, quiet and an overall pleasant experience

Partner

2/10

Poor

11 Apr 2026

Marquette

Claudia, the front desk agent was very unpleasant.

Friends

4/10

Poor

09 Apr 2026

Gretchen

Very outdated

Self

6/10

Pleasant

07 Apr 2026

Robert

The room was in disrepair. The toilet wouldn’t stop running. The area where the carpet transitions to a hard surface was frayed and the tack strip was exposed. Stepping on that with bare feet was not fun at all.

Family_with_children

8/10

Excellent

07 Apr 2026

Kimberly

Hot tub wasn't working properly. No bubbles. I had to fix the toilet as the handle was loose. One side of the toaster is broken and only toasts one side of the bread. Other than that the breakfast was good. Liked how the parking lot on the side had a door that went right to the elevator.

Family_with_children

8/10

Excellent

06 Apr 2026

elida

Was okay

Family_with_children

2/10

Poor

06 Apr 2026

Melanie

I recently had a very disappointing experience at Hampton Inn this past Easter weekend. Unfortunately, we didn’t even end up staying the night because of the condition of the property.

I do want to start by saying the front desk attendant was wonderful—very kind, welcoming, and professional. That initially gave me a great first impression and made me feel excited about our stay.

However, things quickly changed as we headed toward the elevator. There was visible water damage throughout the hallway—the wallpaper was bubbling everywhere, baseboards were chipped and broken, and near the ice machine there was a noticeable hole in the wall that appeared to be covered with a piece of wood. It already felt concerning.

When we got into the room, it only got worse. The room had a strong, musty smell—like trapped moisture, which immediately made me uncomfortable. The wallpaper inside the room also showed extensive bubbling and damage, and the lamps were rusty and worn down, adding to the overall feeling of neglect.

I’ve stayed in less-than-perfect places before and made it work, but this was different. The condition of the room made it impossible for me to feel comfortable enough to sleep there. My husband could see how upset I was, and by around 9:30 PM, we made the decision to leave and go back home. We didn’t stay the night at all.

This was extremely disappointing

Partner

10/10

Exceptional

03 Apr 2026

Jessica

It was ok

10/10

Exceptional

02 Apr 2026

Marlene

Everything great.

2/10

Poor

31 Mar 2026

Michael

The Staff and breakfast was good the heat in my room did not work and the jacuzzi was just a warm pool it did not turn on very dissapointing stay

8/10

Excellent

25 Mar 2026

Luanne

The staff were friendly and helpful. The room was great. I was disappointed that the eggs had cheese because i cannot eat dairy. If you had some hard boiled eggs, that would be a great option for gluten free, dairy free breakfast.