Name: Ramada by Wyndham Boston
Address: 800 Morrissey Boulevard, Boston, 02122, US

6/10

Pleasant

17 Jul 2026

Anthony

The main pronlem was staff attitude when asked for help with a taxi. It's booked it'll be here in 10 minutes, couldn't care less when it hadn't arrived - eventually turned up (it's the only option really we don'r ha e any other nunbers) 40 monutea later.

Management need to sort out this attitude and find another reliable taxi service.

Susbequently next morning i nlknew i would need a cab to get to oston airport. Only 10 mins but they want US dollars 40 and off the meter! If the firm want yoir business they should focus on the customers not just feeding dtivers greed!

And by the way it was onlu lucky that i was standing by the door otherwise my booled taxi woildn't have been there for me but taken by someone else. If they're coming for a booking they should wait until the person booking them is there (good job i was rhere on time)

Room was confortable enoigh and air con working well so the little sleep i had (my choice i know) was comfortable

8/10

Excellent

16 Jul 2026

Heather

Our bed was comfortable, the room was dark, the shower was hot with a well working fan. The AC worked perfectly which was good because it was a scorcher out! The fridge was working, though we didn’t use it and there was a safe available. Cons - the toilet had problems flushing and we didn’t notice until midnight when we returned from our event, too tired to bother complaining about it. The remote for the tv did not work well at all, the only tv available were some antenna channels. The hallways were extremely hot but it didn’t seem to bother the room at all. The outer door closest to our room was broken, so we had to walk all the way around the hallway. A free bowling game is available at the arcade across the lot.

Partner

6/10

Pleasant

16 Jul 2026

YOLANDA

Need more variety

Partner

4/10

Poor

15 Jul 2026

Robert

Poor service

10/10

Exceptional

14 Jul 2026

William

Great bang for my buck easy access to train station but in a sketchy neighborhood

Self

4/10

Poor

13 Jul 2026

JoAnne

The room was not very clean. We stayed two nights and they didn’t even empty out the garbage, fix the bed, or remove the wet towels. Very disappointing for a Ramada.

Friends_and_family Family

4/10

Poor

13 Jul 2026

Lauren

The hallway where the rooms were located on the far side of the first floor smelt horrible, like hot pee. The rooms were clean but not well maintained. The complimentary breakfast was okay and the staff was nice.

Friends_and_family Friends

2/10

Poor

13 Jul 2026

Jack

AVOID LIKE THE PLAGUE - LITERALLY!!!

This so-called “3-star hotel” is, without question, the worst hotel I have ever had the misfortune of booking. I say booking, not staying, because I fled after just 2/3 hours of what was supposed to be a three-night stay.

The place is absolutely filthy. Not “missed a cleaning” filthy, we’re talking years, possibly decades, of grime ingrained into the carpets and surfaces. My room was dated, dirty, depressing and had no natural light. The carpet was so disgusting I refused to take my shoes off. The only window bizarrely faced into the hallway. The entire hotel felt noisy, neglected and deeply unpleasant.

But the real horror began when I returned from a nearby 7-Eleven and found a cockroach casually sitting on the desk. While desperately searching for another hotel, a MOUSE then ran across the room. At that point, staying was simply not an option.

When I told the front desk I was leaving because of the cockroach and mouse, their reaction strongly suggested this was not the first time they had heard such a complaint.

Despite escaping after only a couple of hours, I was still charged for one night. Expedia has also been unable to contact the hotel to obtain a refund. So I am now out the cost of that night plus the additional expense of finding another hotel at very short notice.

Filthy, pest-infested and utterly unacceptable. How this place has not been shut down is beyond me. Do yourself a favour and stay literally anywhere else.

Self

6/10

Pleasant

13 Jul 2026

Mostofa

Not worth of the price, the brand Ramada should do better.

Family_with_children

8/10

Excellent

13 Jul 2026

Cassandra

NA

Partner

8/10

Excellent

12 Jul 2026

Leah

Clean room, suited needs for one night. Had a room that was a part of a hallway on the exterior of the building, making it feel more like a motel. Thin walls but otherwise a generally positive stay.

Partner

2/10

Poor

12 Jul 2026

Francisco

The property was very dirty.
The carpets were unbelievably dirty.
The mattress was old, way too soft and old.
Never stay there again. The worst is the price is high and you expect a decent Hotel

Self

2/10

Poor

11 Jul 2026

Maria

Great location, helpful and friendly staff with fun pool for the kids plus on sight life guard. No complains about the great people working there and breakfast was great.

The carpets were dirty and musty. The rooms are supposed to be non smoke but our room smelled like cigarettes. Our room also had a chair that was very faded and dirty looking. The AC was not working properly either and the pillows were very very hard and small.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Robert

The rooms were small BUT clean. I’ve never been to a hotel where the pool was constantly kept SO clean!!!!

Family_with_children

10/10

Exceptional

10 Jul 2026

Nelson Rigoberto

Personal atento y servicial, desayuno pequeño pero variado, piscina y boleto para boliche incluido muy buena opción para visitar Boston

Self

6/10

Pleasant

10 Jul 2026

Gerald

Once good but now run down. Poor TV, non working WiFi (which they fixed), stuck shower control, shabby carpets and door locks took multiple try’s to open.. Dresser drawer broken.

Partner

2/10

Poor

10 Jul 2026

Younes

Terrible, je ne le recommande pas

Family

2/10

Poor

10 Jul 2026

Timothy

I would not recommend this place. Staff were nice but this hotel is so old and rundown. Pool not heated. Breakfast was ok and the bowling alley and Arcade was fun.

Family_with_children

4/10

Poor

09 Jul 2026

Ardhendu

Not good

Family

6/10

Pleasant

09 Jul 2026

Khrystyna

The hotel room was very disappointing. The conditions were terrible, but the breakfast and the pool were good. That’s why I’m giving it 3 out of 5 stars.

Family_with_children

2/10

Poor

08 Jul 2026

Miriam

Terrible

Family_with_children

2/10

Poor

08 Jul 2026

Syed-Mohammed

Someone was in my room already. Very odd staff

Self

2/10

Poor

07 Jul 2026

Emma

My boyfriend had got bitten by bed bugs. When brought to the staffs attention they moved our room and said they’d be in contact the next day with what they found. When nobody reached out about it we called the phone number online which then they told us that the hotel switched our room so they were no longer going to refund us.
The hotel was very hot in the hallways but the room was cold.
Very close to the highway so it’s very loud.
Breakfast was terrible. Breakfast sausage was dry and over cooked, waffle mix was not refilled.

Partner

2/10

Poor

07 Jul 2026

Chasidy

We woke up around 1:40am to a rodent in the room. We immediately got dressed and left. The guy at the desk was awful and wasn't considerate of what happened. All he said was be sure to rate us and hope you come back.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Victoria

Some staff was very helpful, some not at all, no ice machine, fridge does not get cold, tv only had antenna channels. Breakfast was good, ro clean but ceiling falling apart in one area leaving debris on the floor. Elevator was scary. Only one luggage carriage and staff insisted house keeping needed when we were leaving.

Friends_and_family Friends

8/10

Excellent

07 Jul 2026

Matthew

Near hyway

Partner

2/10

Poor

06 Jul 2026

Abdy

I booked your room online and I was confirmed and when I get to the front desk staff told me there is no room available and I left, what confused me is you guys took my money yet you didn’t gave a room and you charged me
That is stills!
Unfortunately

Self

6/10

Pleasant

05 Jul 2026

Jeremy

I have two words for what could save this hotel: Controlled demolition. This is an ancient property that has been patched up and added on to over their years, so it has a bizarre layout and infrastructure that is creaky at best, including the elevator. Even though we were there during a heatwave, I expected better air conditioning in the lobby and breakfast room, but they were both tepid. The ice machine died while we were there, too. Our room could have been cooler as well, even with the AC set at 63. The room was otherwise pretty nice, although the hook on the bathroom door was hanging by thread, there were no blackout curtains, and the safe wouldn’t stay closed so I had to lock it. Great towels, though! The breakfast food was good (love those waffles), but the hotels saving grace was its staff. Everyone was friendly and helpful in a way that defined “hospitality.” These heroic employees deserve a better place to work. Build them one.

Family

2/10

Poor

05 Jul 2026

Horacio

Hubo corte de energía eléctrica y nadie del hotel dio la cara, tuve que abandonar y cambiar a otro hotel. Servicio horrible.

También encontré la habitación sucia, con los calcetines del huésped anterior,
Un asco!

Self

8/10

Excellent

04 Jul 2026

Anne Thérèse

Le personnel était gentil. L’internet ne fonctionnait pas bien.

Self

10/10

Exceptional

04 Jul 2026

Kevin

I enjoyed the pool on a hot day

Self

4/10

Poor

03 Jul 2026

David

The staff was very friendly and helpful. It was very hard to find our room the place was like a maze. The room was very HOT the door had large gaps around it letting in the heat and the AC unit could not cool down the room.

Partner

6/10

Pleasant

03 Jul 2026

Jessica

Front desk, maintenance, and housekeeping were amazing. Very helpful. Halls smelled like urine, toilet has a leak, but maintenance was efficient and fixed it right away. We were offed to switch rooms, but chose to stay in the same room. Breakfast was okay. Pool area very clean. Overall okay.

6/10

Pleasant

02 Jul 2026

Jeancarlos

Tell ppl that you gotta leave deposit

Partner

2/10

Poor

02 Jul 2026

Manuel

A horrible place—filthy and full of bugs. I wanted to cancel the moment we arrived, but I couldn't because there was no one in charge; we had to endure a night of terror. Don't set foot there!

Friends_and_family Family

8/10

Excellent

01 Jul 2026

STEVEN

Pool was handy for hot days.

Friends

6/10

Pleasant

01 Jul 2026

Robert

our room was not clean. The sheets were clean and the bathroom towels were also clean.

It was nice to be able to have breakfast there at the motel.

The staff was pleasant.

Partner

8/10

Excellent

30 Jun 2026

Vincent

Room was clean and sufficient for what we needed. The bowling alley next-door provides entertainment if you need an a late night dinner. Would stay again if we were in the area for sure.

Family_with_children

6/10

Pleasant

30 Jun 2026

orquidea

Le falta un poco de remodelación es todo

Partner

10/10

Exceptional

29 Jun 2026

Ivelise

Perfect place for couples also great for families w children. Yes of course some of the room fixtures could require some updating for instance scratched up furniture or old decor for the most part. It’s a beautiful place to lay down your head. There’s delicious FREE breakfast in the morning, and it has an amazing arcade and billiard across the street ALL types of gourmet foods and drinks to be served all day. The pool was amazing and the workers were very helpful.

Partner

6/10

Pleasant

29 Jun 2026

Kenneth

Unlike the filthy disgusting property at Heath Street, Ramada was a clean and well serviced small hotel with a basic breakfast included in the booking.
There was no bar or restaurant facilities outside of the breakfast but coffee and tea available all day.
Location is a bit isolated but there was a shuttle bus free to the train station and for 10$ to the airport.

Friends

2/10

Poor

29 Jun 2026

Michael

Had issues with the room cleanliness and shower and tv
Breakfast was good pool looked decent. Location in a very urban area only a bowling alley nearby
Staff were friendly but management for my complaints not so much

Self

10/10

Exceptional

29 Jun 2026

Nicholas

Great service

Partner

6/10

Pleasant

28 Jun 2026

Akua Kwakyewa

Rooms look very tired and outdated. There was a hole in the chair.
But otherwise facilities was great.
Use of common area is an excellent idea.

I couldn't use most of the facilities as l arrved late and left before 5am.

It would have been great if they offered a packed breakfast for people leaving before 0600.

Air-Conditioning was effective and room was clean.

Self

2/10

Poor

27 Jun 2026

jennifer

it was dirty and gross and smelled awful. Trashy

Friends

10/10

Exceptional

27 Jun 2026

Thomas

I always woke up too late for breakfast but I made heavy use of the free coffee + Swiss Miss powder.

Staff was very friendly and accommodating.

Self

8/10

Excellent

27 Jun 2026

Jonathan

I stayed in room 176. Everything was great! But, as soon as the room gets slightly warm theres a brief smell of urine in the air . With the AC at full max the cold air tops the urine smell. Great place but not worth the almost $500 spent.

Partner

8/10

Excellent

27 Jun 2026

Mark

Property served as a good one-night stay. Staff were friendly. Breakfast was good. Only negative was the vent in the bathroom needed to be clean.

Partner

6/10

Pleasant

27 Jun 2026

Kevin

It was ok

Friends

6/10

Pleasant

27 Jun 2026

Kevin

It was ok .

Friends

4/10

Poor

25 Jun 2026

linda

It’s a bit rundown and not in the nicest area, but there was a bowling alley across the street—albeit with heavy machinery doing some kind of construction outside. Oh, and the WiFi didn’t work.

Partner

6/10

Pleasant

25 Jun 2026

eduardo

Highway was loud af, bed was comfy. No blackout drapes. Rooms are fine. Public space corridors need some investment

Self

4/10

Poor

25 Jun 2026

Mark

Luckily, we only booked for 1 night due to a late FlixBus cancellation. Very old and tired building that could do with some serious TLC. Spotted a mouse in our room, luckily my daughter was too busy on her phone to notice it.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Scott

Great and very helpful front desk

Self

6/10

Pleasant

24 Jun 2026

Tzehaye

The hotel has a charming character that reflects its age. I noticed that in my room, the ceiling had been patched, although it appeared to need some final touches. The hotel has a single elevator located at one end, which can make it a bit challenging to access rooms on the opposite side; I experienced this myself and had to navigate several turns. Additionally, getting to the road from the hotel or the highway can be somewhat tricky. On a positive note, the breakfast offered is quite enjoyable, and the staff who served us were very accommodating and friendly.

Partner

8/10

Excellent

22 Jun 2026

Carl

The staff were courteous.

Family_with_children

10/10

Exceptional

21 Jun 2026

Richard

Stayed with wife and kids 9+4 for a kids tournament. Staff were great , breakfast was great. Rooms are really outdated though. The staff still clean but it's just old carpet and finishes that look dirty and have rips in them.
Again not the staffs fault but a little push by ownership and some upgrades, this place could be a real find.

Great area. Bowling alley and games arcade a 1 minute walk across the parking lot.

Family_with_children

8/10

Excellent

19 Jun 2026

Maumita

It was good overall.

4/10

Poor

19 Jun 2026

Yuh-Pey

The shower only produces lukewarm water. You have to wait for a long time at the train station for a hotel shuttle. The staff were quite passive. Air conditioning was loud. Breakfast was fine.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Loriana

We found a mouse in our room and we’re just relocated, no discount/ refund at all. We were given a new room and that was it.

2/10

Poor

19 Jun 2026

Fraser

Not a good experience

Family_with_children

8/10

Excellent

18 Jun 2026

Brandan

Needs some TLC but was fine. Staff was great.

Partner

4/10

Poor

16 Jun 2026

ed

Clean room but old. Breakfast and coffee was good. Air conditioning was good. The room was next to an exit and constant slamming of door was obnoxious.

Self

8/10

Excellent

16 Jun 2026

Daniel

The staff were friendly and helpful. The property is a bit older, and our room did not have windows, so it felt a little enclosed. The room was on the smaller side, and the bed was not the most comfortable for me.

Family

4/10

Poor

15 Jun 2026

Les

Breakfast was very poor open till 10am but they ran out of turkey sausage @9.45am , eggs weren’t scrambled just a lump of stuff thrown in & quite cold too , the whole place could be done with a makeover

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Tracy

The room was pretty clean except for the carpet. This is a very mediocre facility. Nothing fancy or even roomy. But it had clean beds and shower which is all we needed for this one night stay. Staff was very courteous, friendly and helpful. Breakfast was great.

Family

8/10

Excellent

14 Jun 2026

Marc

Everything was fine!

Family

6/10

Pleasant

14 Jun 2026

Anny

The property can use a little TLC. Lamps there we parked were not on. Carpet was sticky in the room and chairs have hair and debris like they were not cleaned before. TV was not catching good reception. Hot water took a while to run. However, bed was sleeping comfortably.

Family

8/10

Excellent

12 Jun 2026

Balram

Furniture: the comfy chair in the room was dirty couldn't sit on it. Otherwise all was good.

Self

10/10

Exceptional

12 Jun 2026

Terri

Every thing was great. The staff was amazing.

Friends

6/10

Pleasant

11 Jun 2026

Kevin

We had 4 rooms, and none of our TVs were working well.
Wifi was NOT working well either during our stay, and sadly we had to stay four nights.

Business

4/10

Poor

11 Jun 2026

sydni

understaffed, poor communication regarding the shuttle services, great customer service speak but you can tell the staff has had to adapt to angry customers bc there are so many issues with the property. easily one of the nastiest rooms i’ve ever stayed in.

Self

2/10

Poor

11 Jun 2026

Priya

This might have been a good review but I never stayed there

8/10

Excellent

11 Jun 2026

Rose Ann

Located in great area, room clean needs a few updates. Breakfast area clean coffee, and hot water available all night was helpful. Front desk staff polite and helpful.

Family

2/10

Poor

09 Jun 2026

Ava

I was booking a 2nd night with my autistic twins. They did not damage or destroy anything the first night. We had no where to go and the older manager made us leave. The young girl behind the desk was amazing and called us an Uber so I didn't have to walk across 2 boulevards myself with two 4 year olds

Family_with_children

6/10

Pleasant

08 Jun 2026

Brian

It was nice no frills but convenient for me.

8/10

Excellent

06 Jun 2026

kalpana

Was covineint to stay overnight for a early morning flight. Gas station around the corner but no other places around for food.

Family

10/10

Exceptional

06 Jun 2026

Alyssa

The staff were super helpful with everything. There was a grocery store, a convenient store, a restaurant, a Subway and a Dunkin Donuts nearby. The train station is about a 20 min walk away or less than a 10 min bus ride away. I had a great stay!

Self

4/10

Poor

06 Jun 2026

Alexander

The hotel is a hole: dirty, poorly maintained with bored staff. I booked it because of relatively good reviews, which are misleading unless one does not know what “good” is. Also, because they offer a shuttle service from the airport. Well, what they don’t tell you is that it’s not available after 9pm. Uber was $45. Cherry on top: housekeeper entered the room at 10.12am without knocking after I’ve checked out online to depart at 11.

Partner

10/10

Exceptional

05 Jun 2026

Huong

Comes with breakfast, which is very convenient. We also used the airport shuttle, which only costs $10/person. Overall, a comfortable experience!

Family

8/10

Excellent

05 Jun 2026

Chase

Enjoyed it

Self

8/10

Excellent

02 Jun 2026

Naghma

Location wise not too close to most of the places, where we wanted to go. Property was clean. Staff was not very accommodating however, not bad even.

Partner

10/10

Exceptional

01 Jun 2026

Daniel

Clean

Self

6/10

Pleasant

01 Jun 2026

Sookin

No safety grab bars in bathtub. Could barely squeeze into toilet area because was so close to toilet, should have opened out. Overall impression was not positive.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jackie V Jr

Clean rooms

Family

4/10

Poor

31 May 2026

Marianella

The smell in both the room and the hallways was terrible and made the stay very unpleasant. The bathtub was also not clean properly upon arrival.

Friends

8/10

Excellent

31 May 2026

Olutoye

This hotel is at a good location and offers a thoughtful shuttle service to JFK/U Mass station and a much needed airport service.
Expect some level of noise from revelers who could be unruly.
The air-conditioner worked as it should.
My stay was good.

Self

10/10

Exceptional

30 May 2026

Enrique

Nice employees with excellent quality and attitude...thank you for your service.

Family_with_children

4/10

Poor

30 May 2026

Celia

I probably wouldn’t stay here again.

Family_with_children

4/10

Poor

29 May 2026

HOPE

The staff couldn't have been sweeter, and there are eating options, and a drugstore and convenience store nearby. That's where it ends. My towels had hair on them, and they were replace with towels that had a hair on it. There was a stain on the bedsheets, no microwave in the room, tabletop ironing board with no place adequate to lay it. They had CABLE tv but the picture was HORRIBLE, grainy with two horizontal lines that keep looping from the bottom of the screen to the top. Comfortable bed but hard pilllows. Hallways are dingy and dark; elevator walls marked up and dirty. If you are looking for a cheap place to shield you from the elements in the Boston area, give it a try. It's a very old motel inside of a hotel.

Friends

8/10

Excellent

29 May 2026

Richard

Room was a little noisy, especially when toilet.

Partner

2/10

Poor

26 May 2026

Nakeisha

The room smelled of pee and the bath was dirty

8/10

Excellent

25 May 2026

Jean

The room is pretty clean, does need some TLC on the carpet, seems old and dirty. The ac needs its filter cleaned, funny smell when you turn it on. Also, workers needs to be mindful when doing repairs. A worker was drilling at 7am on Memorial's day, work me up and other tenants. Staff is friendly and helpful.

Self

4/10

Poor

25 May 2026

Murat

THe rooms were crapted. TV was not tuned.. The corridors were extremely dirty and smelled of urine..

Family

8/10

Excellent

25 May 2026

Tamisha

The staff was incredible but the facility could use some upgrades.

Family_with_children

8/10

Excellent

25 May 2026

Rocío

For a short stay, it was fine. Nice and clean, with friendly and helpful staff.

Partner

6/10

Pleasant

24 May 2026

Matthew

Staff ought to be polite and respectful in answering every “silly” questions

6/10

Pleasant

24 May 2026

Michelle

The room smelled musty, the shower temperature and pressure were absolutely terrible even though the lavatory was hot and good pressure. Linens were clean, bed was comfy, breakfast was plentiful and good quality.

Partner

6/10

Pleasant

22 May 2026

DAVID

The beds we’re comfortable.

Partner

10/10

Exceptional

20 May 2026

Fenel

Everything was good