Name: The Midtown Hotel MOD Collection by Sonesta
Address: 220 Huntington Avenue, Boston, 2115, US

6/10

Pleasant

03 Aug 2026

Mikhail

Parking is under ground, well lit. Room size is decent but bathroom space is minimal. Nice styling overall.

2/10

Poor

02 Aug 2026

Matthew

When I was leaving the property I couldn’t find the parking pass I paid $44 dollars for. Anyway I was just trying to leave the property because my stay was over so I went to the front desk to try and just get the gate open to leave and she said I had to pay another $44 for the printed out QR code pass I said that’s insane I’m just leaving she said that was the policy haha crazy! Lucky I found the pass I won’t be going back there’s plenty of Boston hotels that are cleaner, more up to date and more professional and include parking. Very disappointed.

Family

6/10

Pleasant

02 Aug 2026

priya

My stay at the hotel was good. For the price I paid, I was hoping I would get room service where my bed would be made and get clean towels. I didn’t get it. The continental breakfast was ok, it could be better.

8/10

Excellent

02 Aug 2026

Jodi

The only complaint was the parking garage situation- not enough spots and got charged $12 just to circle the full lot.

6/10

Pleasant

02 Aug 2026

Val

The TV didn't work. I called the front desk multiple times and no one answered. The front desk never gave me the scan code I needed to exit the parking garage (nor did they tell me one was necessary). They also didn't seem to care. I booked this last minute due to flight issues but wouldn't go here again unless it was the only option.

8/10

Excellent

02 Aug 2026

CARRIE

First Angie at the front desk is really the greatest asset you have there. She was able to talk down the guests having parking issues with actual care and understanding. She really gave the extra that each guest needed. With that said the hotel was awesome except for your parking situation. On spot hero it kept saying you had spots and there were none. Very frustrating to get to a hotel with parking to be turned away and have to park a 25 minute walk away.

10/10

Exceptional

02 Aug 2026

Kevin

Helpful staff, large/clean rooms, good location and decent gym!

6/10

Pleasant

02 Aug 2026

Javier

Room where decent but the breakfast which we paid for was a joke to be courteous. Consider that u have no breakfast at this facility

2/10

Poor

02 Aug 2026

Michael

Terrible experience. Gave room to another guest, when finally got a room it was already occupied when we walked in. Finally got another room with broken a/c on a hot night

8/10

Excellent

02 Aug 2026

Hanna

Dive que tiene desayuno incluido, pero es solo café y muffins de supermercado.

No hacen las camas, solo cambian toallas

10/10

Exceptional

01 Aug 2026

Lorraine

Parking was secure but I don't think we should have to pay $ 45 to park.

Room clean Staff professional.

TV was on the side wall and only 1 bed could see it.

Breakfast was packages of frozen pasteries and fresh apples. Coffee was good.

Still not seeing the $100.00 credit on my card. Will give it until Monday before I call.

6/10

Pleasant

01 Aug 2026

Paula

Checking in for two nights and traveling with friends (had requested rooms near each other upon booking). Our room was in the farthest corner and you couldn’t pull the suitcase between the bed and dresser, or turn around in the bathroom. Our friends room was twice the size, but both were the same price. We requested another room and were told it couldn’t happen but they would try for the next night. When we went down to the desk the next morning the same manager spoke with us and acted like he had no clue what we were talking about. They did agree to move us so we had to pack up all of our things and put them in luggage storage until that afternoon.
When we arrived back that evening the door was closed with a sign stating after midnight you needed your key, and the front desk was annoyed that we were trying to get in. It was 11:36.
The property also shows it has an elevator which is true, but you still have to go up some short flights of stairs to get to it.
If you manage to get a decent room you’ll be fine, but if you get stuck in Room 247 best of luck! No compensation was offered either and if we hadn’t been pushy they would not have moved us.

6/10

Pleasant

31 Jul 2026

Timothy

The parking garage located on site only has a 6ft clearance, this was not noted in the hotel information and would have been helpful to know our vehicle wouldn't fit due to the clearance. Also, the description said breakfast was included. The breakfast consisted of coffee, orange juice, packaged muffins and packaged danishes. That is a continental breakfast at best.

10/10

Exceptional

31 Jul 2026

DOR

The best place to stay if you are visiting Boston with a car. We arrived really early at 9am and non of the rooms were available. We parked at the hotel parking lot, left our luggage in the car and started our day trip of Boston on foot. we came back to the hotel late afternoon after a full day walking around Boston. By that time, most of the rooms were already taken and we were forced to stay in an handicapped accessible room. The next morning the manager was extremely nice realizing that the room we checked in to was suitable for two guests on wheelchairs and not us, a couple celebrating their anniversary on a short get away vacation from NY. He said to me, \"Your Anniversary night is on us, we are refunding the charges for your stay back to your credit card and please use this money for a nice good spa day on us\" what an amazing hotel manager, The Midtown Hotel By Sonesta is lucky to have such a classic individual running the hotel. Highly recommended, thanks again

6/10

Pleasant

31 Jul 2026

Bhavisha

Good location but the property was pretty run down and the walls are very thin. I was up most of the night with noise from the room next to me. Lobby and property itself, seemed lacking for a Marriott brand.

2/10

Poor

31 Jul 2026

Kelly

Staff took it upon themselves to charge my account without my consent for nights I did not stay there. It took 2 weeks to get the refund. Will never book through Expedia again, or with this hotel under this management.

6/10

Pleasant

31 Jul 2026

BRENDA

The staff was nice. Some of the staff did not even speak to you. There is one elevator that is an extreme distance from most of the rooms. It seems to be a fire and safety issue. The hotel is older.

10/10

Exceptional

31 Jul 2026

Heidi

Great location, updated rooms, and easy parking,

8/10

Excellent

31 Jul 2026

Robert

Everything fine

6/10

Pleasant

31 Jul 2026

Felicia

This property is okay if you are mainly concerned for the location and are okay with limited amenities (including elevators).

8/10

Excellent

31 Jul 2026

Nathan

Good location and decent price.

10/10

Exceptional

31 Jul 2026

Dhananjay

Clean room all amenities were there

10/10

Exceptional

30 Jul 2026

Mariela

We loved this hotel! It is super clean, the staff is very knowledgeable and friendly. We would definitely come back again!

8/10

Excellent

30 Jul 2026

Kelly

Staff was very helpful

6/10

Pleasant

30 Jul 2026

Edie

The room was nice, big, and clean. However, the fan for the bathroom and the fan to cool the room was super super loud. Also, I wish there were more things offered for breakfast. The sign said there are apples, but we didn't see any.

10/10

Exceptional

30 Jul 2026

Michelle

The hotel was clean and comfortable. We would stay there again if we come back to the area.

4/10

Poor

30 Jul 2026

Jeramiah

I originally booked one night. When my flight was cancelled I went down to the desk to add a night to my reservation. The attendant informed me that I had to book another night through Expedia because that is how I booked the first night. So I made that booking. In the morning I went down to discuss it and I was told I needed to check out and check in first to make sure I kept the same room. I complied. I was able to work with the airline and fly out that morning so I no longer needed the room. I went down to discuss it with the front desk and was told that she would cancel the second night so I could be refunded due to my situation. I was out of the room by 10:20am well before the required check out time. I never received a refund, and have now been told that since the room was utilized for a few hours, I would not receive one. Again, I was out prior to the required check out time for the first nights stay and only checked in for the second night because the front desk told me I had to do this and still assured me that I would be able to receive a refund for the second night that I would not be using. I understand policies and procedures, I'm in the business. However, to not honor your word especially when I was upfront about my situation and was told I \"had to\" check in when I did not need to which is now the reason I've been told I can't be refunded makes me feel cheated. I would not recommend this hotel strictly because of the poor and manipulative customer service.

8/10

Excellent

30 Jul 2026

Barbara

Great front desk staff.

4/10

Poor

30 Jul 2026

Linda

Bugs in our bed. Not sure if they were bed bugs but there were 6-10, dead, very small which we didn’t see until next morning. Carpets frayed in hall way. No answer when we called front desk for an extra blanket. Continental breakfast was a packaged muffin and a small carton of orange juice. Won’t return.

10/10

Exceptional

30 Jul 2026

Sherrie

Great location close to Prudential, parking on site & comfortable

10/10

Exceptional

30 Jul 2026

ENA

Great location!
Clean & great staff

8/10

Excellent

29 Jul 2026

Nicole

The hotel was in a great location, very central to the things we wanted to do while in Boston. The main common areas were clean. Our room was clean and comfortable. Staff were professional, friendly and helpful with our questions.
A few suggestions to make future experiences better....
1 - The lobby was overly crowded with tables and chairs. It made the check in area and accessing the front desk difficult. Just clearing the one row in front of the front desk would have made a big difference.
2 - Although it was great the hotel accepts pets, having a small on-site area to take the dogs to relieve themselves would have been a bonus.
3 - Ice buckets in the room with disposable cups other than coffee cups would have been a nice to have.
4 - The room had a mini fridge, but no microwave. Adding a microwave would be a great addition.
Overall great stay and would stay there again!

8/10

Excellent

29 Jul 2026

Amanda

Room was super clean, front desk staff was very nice. Could hear people talking/slamming their doors early in the morning but they can’t really control that. Great location too.

6/10

Pleasant

29 Jul 2026

Debra

Good location.

2/10

Poor

29 Jul 2026

Justin

Pretty dumpy property. Should have been cheaper for what you get.

8/10

Excellent

28 Jul 2026

alakesh

Very convenient location and overall an awesome hotel

10/10

Exceptional

28 Jul 2026

Kathy

It’s not a 5 star hotel by any means, but it certainly does the job, especially if you’re just sleeping there.
Staff couldn’t have been any nicer. They were very helpful.
Air conditioning was a 5 out of 10.

10/10

Exceptional

28 Jul 2026

Edward

Location, cleanliness, staff all a plus. Very satisfied in that regard. Only recommendation is to improve offerings for breakfast which was pretty sparse.

6/10

Pleasant

28 Jul 2026

Sharon

They ran out of prepackaged muffins by 7:30 am, when breakfast was supposed to be served form 6 am - 9 am.

4/10

Poor

28 Jul 2026

Elizabeth

Was not handicapped accessible. Had to go outside to use an elevator to get into the property.

10/10

Exceptional

27 Jul 2026

Milli

Clean room. Easy parking access. Helpful staff. Would stay here again.

10/10

Exceptional

27 Jul 2026

Alvaro

.

10/10

Exceptional

27 Jul 2026

Nicole

Everything was great, good area and nice place especially for the price

2/10

Poor

27 Jul 2026

Maryse

X

10/10

Exceptional

27 Jul 2026

Michael

Excellent location. Room was clean.

6/10

Pleasant

27 Jul 2026

Max

Air conditioning was extremely loud, privacy is lacking (thin walls) and very easy to hear everything in the hallways.

10/10

Exceptional

27 Jul 2026

John

Nice place. Would recommend

6/10

Pleasant

27 Jul 2026

Roma

Hotel is date, they don't really have a breakfast - it's just coffee, muffins and danish. AC in the room was extremly loud and barely working. On the other hand room was clean with lots of space (except the bathroom which was tiny). Parking garage handy but very expensive.

10/10

Exceptional

26 Jul 2026

Catrina

Property was in a great location was updated and spacious room had trash left in it and Band-Aid on the floor and there was no microwave, but there was a fridge

8/10

Excellent

26 Jul 2026

Elisa

Front desk staff was lovely.

8/10

Excellent

26 Jul 2026

Taylor

.

10/10

Exceptional

26 Jul 2026

Mark

Excellent location to subway station and to Fenway Park.

2/10

Poor

26 Jul 2026

Eungchun

Bad

6/10

Pleasant

25 Jul 2026

Magda

Excellent location. Hotel is below average.

Family_with_children

10/10

Exceptional

24 Jul 2026

Ronaldo

Clean room, excellent location

8/10

Excellent

24 Jul 2026

Brenda

great location, cool mid-century vibe, good deal for the location. but some additional upgrades needed to common areas, bathrooms, etc. e.g. new hallway flooring peeling up, shower insert was bubbling up and too slippery.

10/10

Exceptional

24 Jul 2026

Michelle

Very cool hotel with convenient on-site parking. Very clean room, and helpful staff.

10/10

Exceptional

24 Jul 2026

Rachelle

Great location to explore Boston

4/10

Poor

24 Jul 2026

Martha

The staff was nice, but the hotel was more like a motel. There was black tape, holding the laminate on the floor. The room seemed clean enough, but the cost of the stay was definitely not commensurate to the property

6/10

Pleasant

23 Jul 2026

Rieko Otsuki

Their breakfast is very casual - packaged muffins and pastries, apples, orange juice, and coffee. They don't replenish as needed.
Excellent location to train stations, plaza, restaurants, Fenway park, etc.

6/10

Pleasant

23 Jul 2026

Nadia

The breakfast was not good. There was absolutely nothing. First day just coffee with some danish and orange juice. Second day just coffee that ran out with no danishes or muffins nothing!!

8/10

Excellent

23 Jul 2026

Tyler

Good stay

8/10

Excellent

23 Jul 2026

Danielle

The hotel location is great and in walking distance to restaurants and Fenway. For a lower cost hotel the room was comfortable. The only complaint is that they stop breakfast and coffee at 9 am. I think it would be better to go to 9:30 considering there are no hot food options. I was not able to get there in time to benefit from the pastries and bagels.

Partner

10/10

Exceptional

23 Jul 2026

Rimon

Had a very pleasant experience here. Good price for what you get.

8/10

Excellent

23 Jul 2026

Otto

There was no microwave in the hotel room. Breakfast only consisted of off the shelf muffins and pastries. No continental breakfast. First assigned room had no working air conditioner on one of the hottest days of summer. However. Hotel clerk was able to reassign a room with working air.

10/10

Exceptional

22 Jul 2026

john

Clean but looks outdated. Couldn’t control the AC in room . Housekeeper didn’t clean our room even though she left a note saying she did . Quiet and convenient

6/10

Pleasant

22 Jul 2026

Anna

The location was great and near T station. The hotel itself was fine, would probably pick something else next time. The free breakfast - we didn’t want food but even coffee was empty. The long hallways were kind of strange. The parking was fine too, paid parking underground.

8/10

Excellent

22 Jul 2026

Allison

Staff went above and beyond. Spacious and clean rooms with well designed furniture and lighting. (Finally! A hotel bathroom mirror with decent lighting!) They could use more sound proofing in the hallways and between rooms. The fans in our room were also a bit loud but this is a very minor complaint. Great location, especially for Fenway events. Nice to have onsite parking!

4/10

Poor

22 Jul 2026

Evelyn

The smell of the room was musty like wet dog

6/10

Pleasant

22 Jul 2026

Erin

It was cute but also a little worn down. Floor in hall was peeling, shower curtain was fabric and showed significant wear, air conditioning worked alright. Spacious room small sink and bathroom. The last day the vent in the bathroom fell out while my son was taking a shower and plaster went everywhere. View was looking down at the covered parking lot. Wouldn't want to stay again but it was reasonable price and convenient location.

10/10

Exceptional

22 Jul 2026

Kathleen

It was a nice room and the staff was very nice. The hotel is at a great spot to be able to explore the city

Friends_and_family Friends

10/10

Exceptional

21 Jul 2026

Eugene

Convenient to get around.

Partner

6/10

Pleasant

21 Jul 2026

Dustan

This place looks like they tried to update it but hired Acme Builders to do the work. Half the outlets didn’t work and the air conditioning is a joke. We changed rooms during our stay and the A/C in the new room was just as bad. Only good this was it was writhing walking distance of the ball field.

Family

8/10

Excellent

21 Jul 2026

Niloofar

The room was clean and pleasant. The hotel can use a face-lift. The staff was pleasant and helpful. I chose this hotel because it's distance to Northeastern University. Very convenient!!!

8/10

Excellent

21 Jul 2026

Allen

Great location and comfortable room with friendly and accommodating staff.

Partner

8/10

Excellent

21 Jul 2026

Robert

Great location with what seems to be updated interiors of a very old building. AC did not cool very well, and sliding door to shower room did not close all the way, and there were some sketchy spots on some linen. Cheapest accommodations in this area of Boston, would probably stay again.

10/10

Exceptional

21 Jul 2026

Brandon

Great place to stay, had no problems. They let us check in early and pick what floor we wanted and if we wanted a view. Front desk staff was very nice.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Karen

The room was very clean, but the TV didn’t work, and our room key didn’t work. The staff told us were no other available rooms and we would have to find a maintenance staff member to let us into our room each time we needed to get in.

Family

10/10

Exceptional

20 Jul 2026

dino

All good, attentive staff and goodblocation

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Jennifer

Great location, pool was closed with winter cover still on, water refill station didn't work but the staff was friendly and gave us bottled water and the location was walking distance to many restaurants and Fenway.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Charlotte

The room was large and spacious with comfortable beds. The bathroom was very small but fine as long as you are not super tall. The sink was outside the bathroom with good lighting and a mirror. The location was very convenient, steps from the T and an easy walk to many shops and restaurants. The room had great blackout curtains and overlooked the inner parking lot so it was quiet and felt private. The AC was very effective. The lobby space was spare and functional. We did not eat the breakfast but it seemed to be packaged muffins, OJ cartons and coffee that had run out. The lobby was small so the breakfast made it seem crowded. The whole look of the hotel was very grey - grey walls, grey floor, grey furniture, no plants or colored features. The price and location made up for the basic decor. The building and area felt very safe and welcoming, the staff and other guests were friendly. It was perfect for a couple of overnights in the city. I would absolutely stay here again.

Family_with_children

6/10

Pleasant

20 Jul 2026

Scott

Rooms were clean and staff was great. Breakfast was not really a breakfast. Could use some protein. Still a good stay overall

2/10

Poor

20 Jul 2026

Leydy

👎

Family

10/10

Exceptional

20 Jul 2026

Victor

Booked a last minutes stay and was pleased with how clean and comfortable the rooms were. The AC was great especially during the humid summer and the staff were great in accommodating us with holding our luggage while we explored the city. Close to the green line subway as well. Would recommend!

Partner

10/10

Exceptional

19 Jul 2026

Loretta

Huge room. Comfortable beds. Clean bathrooms. Generous and helpful staff.

8/10

Excellent

19 Jul 2026

Tatyana

Great location and comfortable rooms. Great for a Red Sox game and duck boat tour - near Prudential. Twenty min walk to Fenway.

Family_with_children

6/10

Pleasant

19 Jul 2026

Michelle

The hotel was in the perfect location but needs a bit of an update. The floor in the hallway had black tape on it and the “continental breakfast” had much to be desired.

Family

2/10

Poor

19 Jul 2026

Kimberly

The plumbing is horrible. The room next door would turn on the shower and the noise was unbearable. Not their fault, but showering after we've already been sleeping was very unpleasant. Also, the TV was out for 2 of the 4 days we were there.

Family_with_children

10/10

Exceptional

19 Jul 2026

Brian

This is a very centrally located Back Bay hotel. Very no frills but excellent location. The staff was very helpful and it does have onsite parking.
Not for people looking for a restaurant and bar

Friends_and_family Family

8/10

Excellent

19 Jul 2026

STEVEN

Pleasant place to sleep and keep in mind there’s no restaurant a bar as part of the hotel.

10/10

Exceptional

18 Jul 2026

Cathy

Good location. Reasonably priced parking. Clean spacious room. Helpful staff. Nice to have breakfast included, but unfortunately just packaged food, not a great selection. Property looked a bit run down but the rooms were updated and comfortable.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Heather

Great little hotel. This hotel is not in downtown (near harbor, attractions, etc) so if that’s your goal be prepared to uber or stay somewhere closer to that. It is walkable to a game at Fenway Park. Room was spacious enough for 4 people and clean upon arrival. Breakfast is literally grab and go muffins in plastic wrap so if you are looking for gourmet or hot breakfast, be prepared to stay somewhere else or go to a cafe instead. Overall, it met our needs and we would stay again.

4/10

Poor

18 Jul 2026

Michael

The TV in the room did not work during our entire stay. The \"free\" breakfast was mediocre at best. Difficult to navigate around the hotel... too many stairs.

Partner

10/10

Exceptional

17 Jul 2026

Kathleen

The outside of the hotel wasn’t beautiful but inside was good. The room was clean and comfortable.
Breakfast was basic. I was there with my daughter who had eye surgery at Mass eye and ear so the location was very convient.

6/10

Pleasant

17 Jul 2026

Jeremy

What to expect: clean average rooms, central location near the Christian Science plaza, reasonable rates relative to what Boston hotels charge.
What not to expect: a pool, since it’s closed; an abundant breakfast since it’s basically orange juice and packaged pastries, which may run out. Also, there’s only one elevator for a very long hotel. We ended up having to lift our stroller up three flights of stairs to avoid an extra long walk.

Family_with_children

8/10

Excellent

17 Jul 2026

CAROLINE

Staff was great. The lobby clean and guest room nice size. However, the bathroom was small and coffee machine did not work. The facade okay Nice location.

Friends

10/10

Exceptional

17 Jul 2026

Lynda

The air conditioning system is very noisy.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Chunghao

The photo of room are not representative as real room condition and layout was. The room was not cleaned when we asked for 3 times. I would spend more to look for something better if I knew how is the real condition for the hotel.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Heather

Don’t be deceived by the facade. The rooms were updated and spacious. I would stay again.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Javelle

Excellent ,friendly staff room was clean