Name: Copley House
Address: W Newton St, 239, Boston, 02116, US

10/10

Exceptional

17 Jul 2026

Feini

Convenient location and very helpful staff!

Self

10/10

Exceptional

16 Jul 2026

Rick

Nice and Clean Great bed,pillows and towels

Partner

10/10

Exceptional

16 Jul 2026

Heather

Very clean room. Very small. Twin bed and super small bathroom. But quaint. There aren’t any elevators so keep that in mind if you have mobility issues. Incredibly responsive staff. Would absolutely book here again!

Business Self

10/10

Exceptional

15 Jul 2026

Jennifer

This is a great location for strolling the back bay and for folks who like to walk. The room was comfortable and having the kitchens was perfect for a longer stay in Boston. It’s situated in a lovely neighborhood

Partner

10/10

Exceptional

13 Jul 2026

alison

We did struggle on the key pads. Appears you have to enter the numbers quickly. The main door and room door key pads being slightly different made it difficult to enter the numbers quickly enough. That said, it's a good system. Older people, like us, struggle more with 'non-traditional' entry systems :)

Perhaps adding a separate can for recycle items? We put a lot of recycle items in the trash :(

Location was fantastic. Boston is a great city and we certainly will recommend Copley house to others.

Partner

10/10

Exceptional

13 Jul 2026

Dale

Beautiful Brownstone, really clean and comfortable. Friendly staff, Excellent location.

Partner

10/10

Exceptional

13 Jul 2026

mohammad

Location

Family_with_children

8/10

Excellent

12 Jul 2026

Vera

Copley House has a very pleasant and tasteful atmosphere, located wonderfully in the middle of Boston proper. It has an Old World charm that is not present in modern or even older hotels. Our room was clean, although a little small for our taste. The kitchen was a little small as well - the fridge a little warm and the freezer essentially non existent.
The property is well kept, the staff is really friendly and helpful.
I would recommend people staying at Copley House anytime. It feels like an essential part of Boston.

Partner

10/10

Exceptional

12 Jul 2026

Daisy

the room was spacious and the amenities were great. I stayed fir one night but if I needed to stay in town longer I'd stay here again. there's plenty of stores near by and its pretty walkable to places nearby.

Self

10/10

Exceptional

11 Jul 2026

John

Great location. Nice old building. Small room but nice. Easy access to public transport around town

8/10

Excellent

11 Jul 2026

Matthew

Very comfortable, clean, quiet and close to all of the great places to go in Boston

Partner

10/10

Exceptional

10 Jul 2026

Manuel

The location was very convenient and the room was clean with air-conditioning, highly recommend for a budget trip

Partner

10/10

Exceptional

10 Jul 2026

Tina

Clean room the only problem I had was it an old building so you can hear everyone else in the building…. That’s something you can’t help.

Self

10/10

Exceptional

09 Jul 2026

Erika

Clean, spacious, great location, close to train, quiet. Provided umbrellas on rainy day.

Partner

10/10

Exceptional

09 Jul 2026

Kyle

Excellent location. Cozy, spacious apartment. Perfect for our family of four.

Family_with_children

10/10

Exceptional

09 Jul 2026

Terrain

No notes! Everything was fantastic for my overnight stay

Self

10/10

Exceptional

08 Jul 2026

Palma

Great area. Room was clean and comfortable!! Staff was very accommodating especially we came in early and left later. Highly recommend!!

10/10

Exceptional

08 Jul 2026

Jennifer

Cozy, personable, clean, spacious, very reasonably priced, and private parking in the city!!!

Family

10/10

Exceptional

08 Jul 2026

Kelly

We had a great stay in this quiet, residential spot close to the T, Copley Place (my daughter loves the pasta bar at Eataly) and Newbury Street. We drove and took advantage of the on-site parking. If you’re really fussy, you might find some of the worn edges distracting, but we loved the residential feel of the room and it was great to have the kitchenette. Perfect spot for our girls’ weekend!

10/10

Exceptional

07 Jul 2026

Anthony

Great place highly recommend

Partner

10/10

Exceptional

07 Jul 2026

Cameron

Lovely stay thank you!

Family_with_children

10/10

Exceptional

07 Jul 2026

Troy

What an amazing staff and people to run the place! Will definitely be staying again! Parking was pretty easy and I did get confused but staff was happy to help.

Partner

10/10

Exceptional

06 Jul 2026

Cheryl Deon

We loved the location. We were so close to public transportation, shops, restaurants and historic sites. We were able to walk to Fenway Park from our room. The staff was so helpful with everything we needed. It felt like a home away from home. We would definitely stay here again, and recommend The Copley House to anyone visiting Boston.

Family

10/10

Exceptional

06 Jul 2026

Brittany

We were taken away with the beauty of this brownstone building. The apartment feel was so cozy to walk in to after a long day of travel. It was so sad leaving this place because that’s how comforting the place felt. It doesn’t always happen that way on vacation. Thank you, Copley House! We hope to stay at your beautiful establishment again.

Family_with_children

10/10

Exceptional

06 Jul 2026

Daniel

Amazing

10/10

Exceptional

06 Jul 2026

Stacie

Second time I have stayed and each time was excellent on all accounts!

Partner

10/10

Exceptional

05 Jul 2026

Don

Excellent location. Clean and well maintained. Would gladly stay again.

Self

10/10

Exceptional

05 Jul 2026

Kathy

Excellent accommodations comfortable and clean
Parking was easy

Staff extremely helpful and courteous

10/10

Exceptional

05 Jul 2026

Anne

Our place was a wonderful location and we loved our spacious apartment. The desk staff were helpful and friendly. We did laundry in one of the buildings, which was a big help. Highly recommend!

8/10

Excellent

05 Jul 2026

Jorge

Walls are thin .. here mini g cleaning crew but not a big deal.. not a deal breaker .. great location near mit , Harvard

Family

10/10

Exceptional

04 Jul 2026

Maria

Lovely place to stay.

Self

10/10

Exceptional

04 Jul 2026

Emma

I loved the air conditioning and kitchen!

10/10

Exceptional

03 Jul 2026

Jason

Clean space, great location, Would happily stay again.

Self

10/10

Exceptional

03 Jul 2026

Patrick

It was very nice and close to everything

Partner

10/10

Exceptional

02 Jul 2026

juliet

Cozy and charming property, with very friendly staff. Conveniently located and rooms were like a mini suite with plenty of amenities (microwave, kitchen).

Self

10/10

Exceptional

02 Jul 2026

Kelly

Great area. Beautiful place. The only thing was 3 flights of stairs with luggage. Found out they will help you with your luggage though.

Partner

10/10

Exceptional

01 Jul 2026

Gina

So cute, clean and convenient. Great area, Whole Foods about a block away, code to get so no check in or out. Loved it.

Family

10/10

Exceptional

01 Jul 2026

Bengt

I enjoyed my time

8/10

Excellent

01 Jul 2026

Ahmad

All good

Self

10/10

Exceptional

30 Jun 2026

BENJAMIN

Great location, walked to Fenway Park (20 minutes) and all around downtown. Chose this for a true Boston feel over a generic hotel.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Melissa

The staff were so amazing and friendly. The text messaging was actually extremely helpful. The room was adorable and worked out so wonderfully. The location is fairly central to downtown, and it was so cute.

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Monique

Great area of Boston to stay in. Front staff was very helpful and responses quickly. Walking distance to many things. I would give it 5 stars but we stayed on the 4th floor with no elevator. Other than that, we loved it!

Family

10/10

Exceptional

29 Jun 2026

Cheryl

I had a great stay at Copley House. It was the perfect location for getting around. Our room was clean and quiet. I will be choosing to there again on my next visit.

Family

4/10

Poor

28 Jun 2026

Annie

Ants were everywhere on the kitchen counter and the table. We dare not left any food outside and had to wipe off everything on the table every time we ate anything. The bathroom and the sink are extremely small, smaller than the one in the plane. Each time you wash hands or face, no matter how careful you did, water would be splashed onto the floor and get yourself wet very easily. And you can easily hear your neighbor's voice at the midnight. Very bad experience.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Stephen

Great location and staff was very helpful. The AC unit in the room was very nice to have on such a hot day in Boston. Would recommend and would absolutely come back.

Partner

8/10

Excellent

28 Jun 2026

VENKATA R

Staff are very Nice, responsive and helping & Place are very good

10/10

Exceptional

26 Jun 2026

Michael

Room was excellent and quiet even though it was street side and the parking was a little bit tight but easily accessed.$35 for the overnight parking was an excellent deal too.

Friends

10/10

Exceptional

26 Jun 2026

Jacalyn

Great location. Spotless. Felt like true Boston!

Friends

10/10

Exceptional

25 Jun 2026

Carrie

We loved staying at the Copley house! It was perfect for 2 people. The a/c worked great, the bathroom and kitchen areas were clean and well stocked. The staff in the main building were always friendly and helpful. This is not like a hotel—they do not come clean the room and changes towels every day. But you can always request towels from the main office. We used the laundry and it was a large capacity brand new machine. You do have to have cash to exchange for quarters in the main office. The location of Copley house is perfect—very easy to get anywhere around Boston.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Ralph

Great rooms in a great neighborhood

Partner

10/10

Exceptional

24 Jun 2026

Steven

Very cozy and in a great location. The smart lock on the door was a little flakey but overall a great stay and would definitely recommend to others and stay again!

Family_with_children

10/10

Exceptional

23 Jun 2026

Ethi

Very comfortable and spacious room. Great find at this price point! Excellent location.

Self

10/10

Exceptional

23 Jun 2026

Lara

Great space… just be aware that there are a lot of stairs and no elevators. I plan to return!

Family

10/10

Exceptional

23 Jun 2026

Caleb

First timer and was amazing! Thank yall so much we definitely will be coming back!

Partner

10/10

Exceptional

22 Jun 2026

Randall

We arrived in town much earlier than expected and after checking in with the staff were able to check in early, this helped us greatly! Having an assigned spot to leave are car during a visit was a huge plus for us. The apartment was easy to access and for us, was an easy walk to Fenway Park, Boston Public Gardens, Boston Common, Beacon Hill neighborhood, The Freedom Trail all the way to the Charlestown neighborhood around the Bunker Hill Monument.

Partner

10/10

Exceptional

21 Jun 2026

Kimberly

Lovely apartment

Family

8/10

Excellent

21 Jun 2026

Gerald

Stayed for a couple of days for the World Cup. Good location, with good transport links nearby. Good sized room with good air con

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Ramu

You could hear heavy noises from the above floors - even if you walk on the floor it makes noise - the nights are even worse because I guess the kids were running in above floors and it was trembling down.

Family_with_children

8/10

Excellent

20 Jun 2026

SAM

We were so happy with our stay here, the neighborhood is so cute and walkable. They were able to get our room ready earlier than the check in time which was a bonus. The room was very clean, and although it was on the smaller side it worked for us since we were spending majority of the time exploring Boston. It is within half an hour walk to major attractions and the subway stop is less than 5 minutes away. The only issue we had during our stay was some noise one morning with either the cleaning staff or guest making a lot of noise in the next room early in the morning around 630 that woke us up and seemed to continue for a couple hours. Other than that it was a perfect stay.

Partner

10/10

Exceptional

19 Jun 2026

kim

Such a great location, steps from the Prudential and Copley, but on a quiet side street. Communication from the property was very good, easy to check in and out remotely.

Friends_and_family Family

4/10

Poor

18 Jun 2026

Debra

It was the first day for the guy working the front desk. While he was nice, he should not have been working alone. I called to ask where to park and he told me to park out front and I explained there was no parking after 6pm without a residential permit and parking authority was out front ticketing. After parking out back, I walked around the block to check in and he was having issues with the wifi and couldn’t log on to check me in. I asked if there was an entrance to the back and he told me he didn’t know, he didn’t know the property, it was his first day. When I rang the ring cam to come back in someone from another property answered, asked my name and told me I should be going to another building a block or so away, which I wasn’t made aware by the front desk. He came over to help out at the front and offered me a refund, which I took. Fortunately I hadn’t paid to park at the hotel yet, but was given the pass for my dash. I was also told I could park until after the Sox game, and then Oscar told me 2pm was the latest they could extend it the next day. There were rats in the backyard/seating area as well as the parking area as that’s where the residents have their garbage and recycling. I think staff should be trained so they’re set up to succeed and not give guests incorrect/inaccurate info.

Self

8/10

Excellent

16 Jun 2026

Ramesh

Kitchen

Family_with_children

10/10

Exceptional

16 Jun 2026

Faye

Property was clean and suited for a 3 night stay. Kitchenette is minimal but adequate. Location is great! Bed was comfortable. We enjoyed our stay!

Partner

10/10

Exceptional

16 Jun 2026

Margaret

The location was perfect for our purposes. The kitchenette was helpful as well, especially the frig. The view from our room was lovely.

Partner

4/10

Poor

15 Jun 2026

Dody

My reservation showed the office address, but the day of check-in, I received a text about 30 minutes before I was to check in, as I was on a long flight. I saw door abd wifi codes, and went on about my touring having just arrived in Boston. I DID NOT NOTICE, NOR WAS THERE AN ALERT, THAT THE ADDRESS FOR MY UNIT WAS ALMOST ANOTHER MIKE AWAY FROM THE OFFICE AND DOWNTIWN BOSTON!!!
I didn't learn of the unit location until I arrived at the office for check in.
Some young receptionist that didn't seem to quite know much, said he could maybe get maintenance to give us a lift to the unit.
After. MUCH DISGRUNTLED comments about how this reservation was handled, he finally contacted the Mgr and said he \"upgraded\" us to the same kind of 1 bedroom suite next door. Annoyed that it took 30 minutes and many complaints to know they had a unit available. Then the front door code to open was \"trucky\", so we had to get his help. Why didn't he say that before we tried it??
Then, we're from the South, so we had no idea that a big box in the ceiling, w no AC controls evident, was actually an AC unit. Have NECER SEEN such a thing. We mentioned no AC the next morning, and they told us to look for a remote, and the ceiling \"box\" was an AC. Again, this would have been helpful to be mentioned in the check-in process.
Mgr next day saidcould cancel but w FIFA in town, not likely to find anything. Said various unit locations on website. BUT UNIT LOCATION SHOULD BE SET AT TIME OF RESERVATION, NOT ARRIVAL

Partner

10/10

Exceptional

13 Jun 2026

James

We absolutely loved our stay. Tiny but it had everything we needed. Ok, bigger coffee mugs and a serving bowl would be great additions but the room was perfect and the shower pressure was the very best EVER! Any calls to the front desk (air conditioning remote) were answered easily and cheerfully.
We will absolutely stay here again.

Partner

10/10

Exceptional

12 Jun 2026

Christina

Clean room, friendly and responsive staff, excellent location and clean instructions. So close to Back Bay and all that Boston has to offer!

Self

10/10

Exceptional

12 Jun 2026

Nicole

Fabulous location, we loved the neighborhood, and the staff were helpful.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Tremaine

A good place to stay in the downtown area of Boston. Easy, self-check-in access, pretty clean spot and responsive staff. I had a stay in a below-ground level unit that was rather dark in keeping it private, but overall the place was very quaint, clean and reliable. FYI that the walls are kinda thin so I could hear people softly talking, phones buzzing/alarms, etc. I'd likely stay here again, mainly because I suspect that there's slightly better units to stay in other than the one I stayed in.

Self

10/10

Exceptional

11 Jun 2026

FNU

The place is close to train station and also the staff is very nice that let me to check in early.

Friends

8/10

Excellent

09 Jun 2026

Connie

Clean room, but parking if you have a rental car is not convenient. There are no elevators, as it’s in an old brownstone, so beware if you have a heavy luggage - you may be carrying it up 3 flights of stairs. Otherwise it was a nice room, comfy bed, and clean bathroom.

Family

10/10

Exceptional

09 Jun 2026

Melissa

Easy self check-in and check-out. Great place to stay.

Self

10/10

Exceptional

08 Jun 2026

Charlene

We enjoyed our stay at the Copley House. It was exactly as pictured and described. Location was convenient to many areas that we wanted to visit. It is within walking distance of Newberry Street and the mall. We were able to find transportation easily to get to other locations in Boston. There are plenty of restaurants in the area for all meals of the day. There are stores in the area to get items you might need for your stay. The host was quick to respond to all email & text communication. Check-in was very easy. We will book this location again.

Partner

8/10

Excellent

08 Jun 2026

Brendan

I would not really call this a hotel. It is a series of row houses located within a half-mile of one another. I booked rooms with a group of 4 and we were in 4 different buildings within a 10 minute walk with each other. So, there really are no amenities (front desk, lounge, fitness center, restaurant, etc).

That said, the accommodations themselves were excellent. Clean and comfortable. While I encountered no staff, the communication by text message was excellent and informed me of everything I needed. The location is good and the price was very reasonable. If you do not need the amenities above and are a pretty experienced/independent traveler, I definitely recommend Copley House.

Self

6/10

Pleasant

08 Jun 2026

Junhui

The mattress was over soft, which caused us have a bad sleep.

Family

10/10

Exceptional

08 Jun 2026

Hillary

Very affordable stay in a nice neighborhood. The hotel is spread out across several buildings on a block, and we were able to check in and out online and get access codes to our room without having to stop at the front desk. Comfortable bed!!

Partner

10/10

Exceptional

07 Jun 2026

Amy

Nice room in a good location. Easy check in and check out. I’d stay there again!

Self

4/10

Poor

07 Jun 2026

Genevieve

Room 107 at the main building is bare bones, tiny, and lacking in any aesthetics. The room had a partial tiny window and was about the size of a shoebox with hardly any room to put luggage. There were no wall hangings on the plain white walls and the room had no charm or warmth. It looked like a single room occupancy unit or dorm room. Way overpriced and a big let down from room 105, which is much nicer. One hook in the tiny bathroom was loose and coming off. On plus side, AC worked great, place was clean, and staff was very nice. Building is in great location and I’d stay again , just not in room 107. You need to be specific about what room and building you would like and can make requests, but no guarantees they will be honored.

Partner

10/10

Exceptional

07 Jun 2026

Elizabeth

Great location, clean and easy to access, lovely view, comfortable bedding, very walkable area - just lots of stairs!! Good for the legs though :). I will definitely stay here again.

Self

10/10

Exceptional

07 Jun 2026

Christiane

Easy to navigate and settle in. Nothing was too complicated. Staff was attentive

Friends

10/10

Exceptional

06 Jun 2026

DUSTIN

Very cozy clean room. Staff made it easy for a late arrival. Would recommend

Self

10/10

Exceptional

06 Jun 2026

Sean

Scenic location.

Family

10/10

Exceptional

06 Jun 2026

Shakeeb

The room was compact but organized and had what I needed for my stay. The kitchenette was also handy with a convenience store and a grocery store nearby.

Self

10/10

Exceptional

06 Jun 2026

Florian

An apartment in an apartment building

10/10

Exceptional

05 Jun 2026

martha

Convienent to all areas. Safe, quiet. Nice park in area.

Family

6/10

Pleasant

05 Jun 2026

Sarah

Wonderful convenient location! Would stay again

Family

10/10

Exceptional

03 Jun 2026

yu

For a visit to Cambridge area, this location is a very good choice

Family

10/10

Exceptional

03 Jun 2026

Wendy

Our start was great.

Partner

10/10

Exceptional

03 Jun 2026

Sheri

This is our second stay at the Copley house and we would stay there again. Close to Northeastern and Fenway Park and a short train ride to downtown Boston. Close to grocery, shopping, restaurants. Laundry facilities in the building. Room was clean and modern and touchless entry was convenient.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Henry

This small studio apartment with large bathroom was located at 19 Garrison St in the Back Bay neighborhood. It was an excellent location within walking distance of many amenities, including restaurants, shopping, site seeing, and public transportation (only two blocks from the Logan Express shuttle pickup and dropoff). We had a little trouble getting our front door to unlock with our code, but the staff was quick to assist by phone. The apartment was clean and relatively well appointed. The only major drawback was that it was very noisy both inside and outside the building at all hours of the day due to poorly insulated walls, doors, and windows. The neighboring room was particularly loud, including setting off the fire alarm at 4AM. Hopefully, they're long gone by the time you enjoy your stay here.

Partner

10/10

Exceptional

02 Jun 2026

Dan

Great location and comfortable room

Family

10/10

Exceptional

31 May 2026

Gaurav

Copley House is beautifully located a few steps away from prudential. Walkable to most downtown areas within 30 minutes. The buildings are well maintained and the rooms are super clean. Staff is extremely helpful polite and responsive. The cleaning lady was delightful and did her job really well. Kitchen is well equipped with a burner, oven, microwave, coffee machine and a refrigerator. Adequate supplies to brew several cups of tea/ coffee are provided. Laundry services in the basement are convenient and reasonable (wash cycle priced at $2 and a dry cycle at $1.5) Highly recommended for all visitors. The only negative is the place is pricey and rates fluctuate a lot.

Family

8/10

Excellent

31 May 2026

Bonnie

Clean room. Only staff were cleaning staff. Not much sound proofing between rooms or in outer walls. Kitchen items on upper shelves, like eating utensils were hard to reach. Refrigerator worked well.

Self

6/10

Pleasant

30 May 2026

Paris

Very nice place to stay

Self

10/10

Exceptional

30 May 2026

Judith

Wonderful experience overall regarding check in process, room condition, location, cleanliness, amenities, and convenience. Highly recommend this place to stay.

Partner

10/10

Exceptional

30 May 2026

Brian

Everything was perfect. I would definitely stay with the Copley House again.

Friends

4/10

Poor

30 May 2026

Nicole

Clean and convenient location but value for money was poor, and basement apartment did not offer features promised in online description (small windows, no view of neighborhood, cramped space).

Friends_and_family Family

10/10

Exceptional

30 May 2026

Camila

Great location. Will stay again!

Partner

10/10

Exceptional

29 May 2026

Gregory

Beautiful neighborhood, and the Copley House was a nostalgic trip back to the days of college dorm living.