Name: Maverick Suites At 400 Columbus Ave
Address: 400 Columbus Ave, Boston, US

8/10

Excellent

19 Jul 2026

Evelyn

Well located

Family

8/10

Excellent

10 Jul 2026

Nginga

Was good! The place is quiet and well- located

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Luke

Enjoyed my stay here, nice room great location and great bedroom air conditioning. Separate bathroom to room but it is private.

Self

10/10

Exceptional

05 Jun 2026

christine

Nice

Self

6/10

Pleasant

27 May 2026

Jaci

Complex check in with a number that no one answered. Had to go to AI to find a number someone would answer. Directions did not include the fact that the keyboard for the door code was black on the dark door at night.. Very confusing entry- just happened to get in bc someone was coming out. There was another couple from Spain who had not received a confirm email and were totally lost and helpless to get in. Wall’s were a little thin. Room was ok. Voice chatter from the street could be heard. Wouldn’t go back.

Self

8/10

Excellent

20 May 2026

Donald

Good value for the money based on location. The apt is basic. Only issue is that the entry process was not clear so had to call for help which was a hassle.

6/10

Pleasant

15 May 2026

James

It was quite cold and the AC was on and couldn’t be turned off. Coffee maker and microwave were not working properly.

10/10

Exceptional

14 May 2026

Juan David

Clean room and ubication

Partner

8/10

Excellent

10 May 2026

Ramon

My trips to Boston is for business and I just need a place to take a shower and sleep in a secured bedroom, and Maverick offers what I am looking for. The area is great, many options for eating and public transportation is close to the hotel.

Self

10/10

Exceptional

09 May 2026

Janelly

We arrived close to 5 pm. Code for front entrance and unit was provided. Unfortunately the code for the unit did not work. We tried many times and then searched for number and called. They were able to give us the correct code. Please was cleaned top to bottom. Looked exactly like the picture as well. They had plenty amenities and toiletries. The only bad thing I have to say is there was so much noise from tenants above us from 6:30am on a Saturday. We couldn’t sleep. Very inconsiderate. I do have one suggestion to add an extension cord by night stand. It’s easy and low cost investment for the value to guests. Location was great. We walked 25 minutes to Fenway. The area seemed very safe. I will definitely stay here again and recommend to my friends.

Partner

8/10

Excellent

08 May 2026

Ramon S

The property is clean and for the money, is a win for the visitor.

Self

10/10

Exceptional

30 Apr 2026

Minal

Great location, clean room, beautiful view, comfortable bed and a great price. The space was a bit tight but I can live with that. I would definitely stay here again.

Partner

8/10

Excellent

23 Apr 2026

Edward

Location is nice residential neighborhood within walking distance of abundant retail. Clean, basic room. Building has no common area lounge. Needed to call Maverick support for help with initial entry into building and room; support team was immediately available and helpful.

Self

8/10

Excellent

22 Apr 2026

Allison

Overall good experience, would stay again. It's nothing fancy, was a cute spot and in a nice area of Boston.

Self

10/10

Exceptional

17 Apr 2026

Kevin

Great location!

10/10

Exceptional

14 Apr 2026

Ipek

Easy check-in with clear instructions; great location; super-clean, fresh. uncluttered room with new furnishings; well-appointed kitchenette; nice clean bathroom. What a fabulous little place! (And I am not easy to impress.)

8/10

Excellent

02 Mar 2026

Myah

I couldn’t quite get the plug in stove to work. But overall it was an alright stay!!

Self

10/10

Exceptional

12 Jan 2026

Maelynn

everything was great! only thing i’ll say is that the dots have some cracks where people can see in on the bathrooms and some rooms, but other than that i’d start here again!

Leisure Family

8/10

Excellent

08 Dec 2025

Fanny Pei Yee

Good location, compact room with everything you need. Very convenient self-service token-operated washing machine and dryer. Worth the price. No elevators, and bed is a bit small.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Nov 2025

Osasumwen

The room was nice, exactly as advertised. The staff members were very responsive via texts. Overall I had no major complaints. However, the maintenance/cleaning crew only took out the trash and didn’t make any effort to actually clean/arrange the room mid-stay. Overall, great stay

Business Friends

4/10

Poor

05 Nov 2025

DANIEL

The smoke detector battery ran out at 3 am on Sunday night. I called every hour to get get someone to come get it to stop beeping every 30 seconds. The office is closed until 11 am. Someone finally showed up at 12:45 pm to replace the battery. I got very little sleep that night. I was not in a very good mood for my presentations the next day. I believe that Maverick Suites will refund a portion of my bill for that evening.

Business Self

8/10

Excellent

29 Oct 2025

David

Easy to reserve and get in and out of.

Business

4/10

Poor

28 Oct 2025

James

Check in is tough. Bed was tiny.

8/10

Excellent

23 Oct 2025

Syneca

Room was smaller than pictured. But still great for location. Found 3 millipedes in the bathroom, counter in the kitchen area and on the floor by the bed that kinda freaked us out. Overall room served its purpose.

Leisure Friends

10/10

Exceptional

14 Oct 2025

Mark

I thoroughly enjoyed my stay. Great property in a nice neighborhood in Back Bay. Bonus: it's also near the Logan Express bus stop for easy airport access.

8/10

Excellent

08 Oct 2025

David

Good location -comfortable

4/10

Poor

02 Oct 2025

Janet

room 35 - bed is beyond bad, massive holes in mattress.

Location 10/10.
Location of Maverick suites was perfect.

Bathroom 7/10
bathroom was good except the shower door didn’t close resulting in water on the floor. Bathmat was soaking wet for 4 days as towels are not replenished without a fee each time. 4 days of showers with a single towel is a bit much. But on the bright side our bathroom was within our unit. The folks next door had to cross the public hallway to get to their bathroom. Not ideal as they were coming back and forth from the shower and we were squeezing past them in order to leave via the same hallway. Would have been 9/10 if we had sufficient towels to clean up leaking shower. Wet towels made the room smell musty.

A/C and cleanliness 10/10

Bed 0/10.
I think it was a memory foam that should have been replaced years ago. There was a massive hole midway on one side making it hard to actually stay on the bed. I reported the problem. I received an immediate response saying thanks for letting them know. They obviously knew about it but have chosen not to replace it. There were no other available rooms at the time of our visit.

If you are assigned room 35 ask if the mattress has been replaced since Sept of 2025. If not I suggest you immediately ask for a different room or a refund.

If the bed was simply decent I would recommend this place but it’s beyond bad and wouldn’t stay here again and would warn others to avoid room 35.

Partner

4/10

Poor

30 Sep 2025

Tony

I encountered difficulty — frustratingly so — trying to get the hotel room door to open based on the code.

Leisure Self

8/10

Excellent

29 Aug 2025

Josh

Great for a short stay

The room overall was comfortable. Air conditioning worked well. The room had a refrigerator, microwave and a sink. The bathroom was okay, had the basic plumbing. The property owners made sure that I had the access codes prior to arrival. Most of the time, the room was quiet.

There is a bus stop at Dartmouth and Appleton, with regular service. It's also not too far from Back Bay station, but the sidewalks are not exactly even.

I enjoyed my time at the Maverick Suites. It served its purpose for a short two day stay.

Self

4/10

Poor

27 Aug 2025

Brittney

Pictures upon booking showed a spacious room, bay window and bathroom. This was not the room that I was given. The room was very small. I couldn’t open the closet without hitting the hanging TV and had to maneuver around the bed to open the closet. No bay window. Dirty window with in window AC with dirty filer that needed to be changed. Bathroom was across the hall and required a code that is difficult to remember if you have to go to the bathroom at 3am. I contacted management, was told that there was a disclaimer that I should have read about the bathroom situation. Was told that no other properties are available and was sent the property handbook (What???). Will never stay with this company again.

2/10

Poor

06 Aug 2025

Christopher

Before even arriving, there was trouble. I completed the pre-check-in form expecting to receive the room number, check in details, door code ect. The day went by with no communication from the host. Upon my reaching out, the host asked for additional photos of myself even though I’d already done that on the form. After asking multiple times when we would get our code and room number, we finally received it an hour after we were supposed to check in. Upon arriving at the property, we were very angry to find that this code was incorrect. There was another couple who arrived at the same time as we did who had exactly the same issue. Because we were travellers with no US phone number, we needed to find someone on the street to call the host to resolve this issue. Thankfully, a stranger helped us out and let us borrow her phone. A new code was given to us and the other couple and 2 hours after check-in time, we were finally in our room. Only then did we discover that our room had no bathroom. Upon asking the host, we were told that it was across the communal hallway. Ok, fine, whatever. Problem was, this code was different again, so we needed to reach out for yet another time to be able to access the bathroom. At this point, 3 hours had gone by, full of frustration and we had only just received access to everything we’d paid for. A diabolically poor check-in experience. The actual room is ok. The air conditioner is loud and very much overdue for a clean. Otherwise it is just ok.

Leisure

2/10

Poor

30 Jul 2025

William

I talk with one of your managers there .I feel like what I paid for what shown to me and what i got was wrong. False advertisement

Business_and_leisure Self

6/10

Pleasant

25 Jun 2025

Verified traveler

Room was good, service was not.

The hotel was fine. Small but good enough for two people. no lock on bathroom door. make sure to lock your door when you’re inside and when you leave, it does not lock automatically. LIFT MAIN DOOR HANDLE UP NOT DOWN TO GET IN. we were stuck outside for 30 minutes in 100 degree weather because the property manager failed to tell us that the door didn’t work properly. someone else coming from the hotel let us in and let us know about the door- the property manager never called me back to see if i got in. Definitely not good service especially for not having a front desk. do better.

Friends_and_family Friends

4/10

Poor

13 Jun 2025

Mireille

I barely slept over my three night stay. The blinds did not keep out the sun, so the room was bright starting from 5am. The building is such that you can hear and feel the vibration from anyone walking around, and there was noise late into the night. The air conditionner worked but was really loud and made an irritating sound, turning on and off all night. Not great for business travel where I just needed a quiet place to sleep.
On the plus side -- great location, seemed safe at night, the bathroom was nice, shower worked great, and the bedding was ok. Overall, the cost was too high (seemed like a renovated dorm room with cheap furniture). You definitely pay for the location.

Business Self

10/10

Exceptional

02 Jun 2025

Maegan

Great place to stay with close proximity to the city

Partner

8/10

Excellent

24 May 2025

Verified traveler

The hotel was very cute, and very conveniently located and had everything you could need in the room. The shower stall was small and took a long time to warm up. Because the hotel did not have a desk, or customer service there it very much feels like you are on an island, and the bed was rather hard. Despite these minor problems a very pleasant stay and would consider staying again.

Partner

8/10

Excellent

23 May 2025

Nehal

Property is located in a very nice area. No frill, what they advertise, you get.

8/10

Excellent

17 May 2025

Jaetaek

The pre-check in requirements and the [un-manned] self check in process were confusing but once completed, everything else was fine. Great location.

Business Self

8/10

Excellent

09 May 2025

Audra

There were a few complications with the room at first, but after I reached out for some clarifications, I immediately had received a response. Harold was extremely helpful and gracious finding a solution and we were very appreciative. I will definitely book another stay with Maverick Suites, but would probably sign up for a more updated room.

8/10

Excellent

07 May 2025

Elena

I stay at maverick suites every time I come to Boston. It’s clean, affordable, located in nice neighborhoods, no frills, no nonsense, and decor is simple urban understated chic. It’s Boston’s best kept secret as far as lodging goes.

Business Partner

6/10

Pleasant

23 Apr 2025

Peter

Needs updating

8/10

Excellent

22 Apr 2025

Lindy

Recommend highly for ease & customer service.

Leisure Self

8/10

Excellent

11 Apr 2025

Maria de los Angeles

It was a lot better than what I expected. It is a beautiful and clean property.

Business Self

4/10

Poor

27 Mar 2025

Dale

No heat, no help

The heat did not work. In Boston. In March. I arrived late and there is no one on the property to help, nor do they have anyone on call after hours. I spent the first night wearing all my clothes and shivering. The TV didn't work either. The next day the person on site confirmed that the central heat wasn't working and said there was no other room I could be transferred to. He left a space heater which was effective. He said he fixed the TV but that evening when I came back it still was not. The guy who answered the phone did not seem to believe me and asked me to send him pictures of the not working TV (ie a blank screen). Nothing done that evening. The next day a person on site fixed the TV. The final 2 nights of my stay were fine, (with the space heater) the room was small but comfortable and clean (although there was no trash can). I have requested a refund for the first freezing night and was told a request had been made but 5 days since I checked out I have received no confirmation and no partial refund.

Business

4/10

Poor

17 Feb 2025

Zachary

Broken hinges, limited towels, and sent me the wrong front door code so i was stuck in the cold and snow for an hour before i could get in.

4/10

Poor

13 Dec 2024

Felipe

No heating and that should have been mentioned BEFORE I signed for the rental. Also, an inescrutable TV that might or might not have worked, but some written instructions might have helped

Self

4/10

Poor

05 Dec 2024

Haeyeon

Cold! No air conditioning

Cold. No air conditioning

Business

2/10

Poor

22 Oct 2024

john

NO BATHROOM

Do not stay here. My code to the bathroom did not work and no one would answer the phone. I HAD NO BATHROOM

Business

6/10

Pleasant

21 Oct 2024

Carol

My husband and I had to come up from CT for the weekend and decided to give this property a try. We found the area around the property to be absolutely lovely, nice dining options within walking distance and it was relatively quite and safe. 3 stars is more generous than I would give however due to the fact that our bathroom was across the hall with a keypad, so every time you have to use the bathroom - you need to plug in a code. Not at all convenient in the middle of the night or when you're trying to get ready for an event. Who wants to put on glasses or a robe to cross the hall in the middle of the night??? Another inconvenience is the security deposit - $$$ is being held for 5 days even after we checked out. Staff is friendly enough - but those 2 things are deal breakers for us. 3 Stars is more generous than what I originally wanted to give. We will not be coming back.

Leisure Partner

8/10

Excellent

23 Sep 2024

Kristin

Having to have cleaning of the room as an extra charge should be noted clearly for any future occupants. The unit is not close to any restaurant or store unless you want to walk 10 minutes to get there and carry anything back. It is not convenient to anything of note. Would not stay there again. It was clean but that's the best I could say for the property.

Leisure Partner

8/10

Excellent

11 Sep 2024

Chawalee

Only shower water come out not much

Leisure Self

2/10

Poor

05 Sep 2024

Ruichun

No good.

10/10

Exceptional

28 Jul 2024

Christine

Great place!

10/10

Exceptional

28 Jul 2024

Geraldo

Stay was nice

Leisure Partner

10/10

Exceptional

26 Jul 2024

Verified traveler

Adorable property in a very safe neighborhood!

Leisure Partner

8/10

Excellent

24 Jul 2024

Adriana

Very clean , But I didn’t expect the bathroom to be out of the room but it wasn’t to bad , Nice neighborhood and good location .

Business_and_leisure Family

10/10

Exceptional

22 Jul 2024

Katelyn

Convenient and Posh

Old building, but renovated. Very clean and comfortable inside. Convenient to the bus and train, in a cute, posh neighborhood.

Business

10/10

Exceptional

21 Jul 2024

Jodi

I felt safe, it was clean and within walking distance of many amenities

Business Self

10/10

Exceptional

18 Jul 2024

William

Nice spot

10/10

Exceptional

17 Jul 2024

Emma

very cute place and area

Leisure Friends

6/10

Pleasant

28 Jun 2024

Leonid

Good location

Business Self

4/10

Poor

22 Jun 2024

Derrick

Economical, secure, but very basic

Bathroom is across the hall (which was not clearly communicated). AC was a noisy window unit that didnt work well. Stair doors are secured open - a building/fire code violation and potential safety concern.

Business

8/10

Excellent

19 Jun 2024

Verified traveler

Good location with multiple options for public transportation. No fuss check-in and access to building and room. Quiet and clean.

10/10

Exceptional

12 Jun 2024

Hayli

We enjoyed our stay!

Leisure Partner

4/10

Poor

07 Jun 2024

Verified traveler

Beds should NOT collapse!

I was okay with the place in general. Didn’t expect much for what I paid for. (Hotels are EXPENSIVE in Boston! That’s why I chose this studio.) But I liked the kitchenette part…So my bed COLLAPSED when I laid down on it. Never ever happened before. They offered me to stay at another location but I was exhausted from flying. So I slept on the floor. If the bed did not collapse, I would’ve been fine with everything.

Self

8/10

Excellent

07 Jun 2024

Sean

Good value clean and comfortable

Very good. Bathroom light broken but fixed quickly when requested. Overall good value.

Self

6/10

Pleasant

05 Jun 2024

Alexander

You need to put a trash can inside the room, that can make a lot a difference to keep the room clean instead of opening everytime the door and access the pass code just to drop a tissue

10/10

Exceptional

19 May 2024

Katherine

It was not expensive and was perfect for someone who didn't spend much time in the room.
Bed very comfortable.

Leisure Self

2/10

Poor

18 May 2024

mary

There’s a stupid code request process required! I’m at the airport at 3am - and have no damn code, why is this hotel even an option on Expedia?!

10/10

Exceptional

13 May 2024

Warren

Good value for the money

I'm giving this a five-star rating based on the value for the money, not because it is a five-star hotel. It was much less than anything else I could find and it served the purpose. It was clean, had the basic amenities (bed, shower, kitchenette, and Wifi), and is walking distance to restaurants. Given the walkability of Boston, it's not that far from anything. I had a conference at the Harvard Medical School and often walked, sometimes taking an Uber when in a rush (about 1.5 miles). Understand, this is an upscale dorm room and you'll be happy you paid a lot less than you would have for a hotel.

Business

8/10

Excellent

21 Apr 2024

Philippe

Close to center, quiet area

Leisure Self

10/10

Exceptional

21 Mar 2024

Ngan

The price was good.

Leisure Friends

10/10

Exceptional

21 Mar 2024

Hannah

Loved staying here! Quick and easy access to the city. Will stay again!

2/10

Poor

14 Mar 2024

Ignacio

This is a Scam !

I literally opened and closed the door of the room. Terrible place, tight, old and dirty.

I had to book another place to stay, so my trip to Boston finally cost me more than the double.

No refunds were done for this scam !

Business

2/10

Poor

20 Nov 2023

Yuka

It was the WORST accommodation ever.
Here are insanely crazy issues.

1. This video shows it is too dark to see anything in the room. I had to use my phone light for everything.
2. Other light on the bed does not work
This room does not even meet basic accommodation
3. I had to switch my accommodation on the day since I couldn’t stay there because i literally couldn’t see anything there.
4.I requested refund and employee mentioned they will refund since they admitted function does not work on the phone.
HOWEVER, they claim not to refund even though they agreed on the phone.

I have my evidence for phone records, video.
Their management, customer service is AWFUL. They will never help you, they will destroy you instead.
If you choose this, you have to be ready to have issues you will have to deal with in the future.

Hope this helps, I don’t want everyone to experience what I experienced.

Business