Premier Suites - Bay Village

8/10

Excellent

18 Jul 2026

Randy

B

Self

2/10

Poor

17 Jul 2026

Chi

I got charged another 300 dollars after the trip.

Self

2/10

Poor

10 Jul 2026

Mia

Pictures are decieving. Water damage all over, peeling wallpaper. Small bathroom, sink, shower. Stairs are falling apart. Felt very dirty. For the amount we payed should have been much better.

Friends

6/10

Pleasant

03 Jul 2026

Lynse

It’s in severe disrepair. There is mold on the bathroom ceiling. The walls are badly scuffed up. The laminate is pulling off the countertops. This is just a random apt. It’s not a boutique hotel property.

Family_with_children

8/10

Excellent

03 Jul 2026

Kaitlin

Good stay, older building but to be expected in a city like Boston. Didn’t realize the location is considered a hostel until we looked at the location on our map app. But I was sure I booked a room with a private bathroom so we didn’t have to share any of our space. Comfortable bed and room was spacious enough for 2. Bathroom clean as well. Easy check in with keypad on room door. Did have to carry our luggage up several flights of stairs.

Partner

2/10

Poor

01 Jul 2026

ICHITARO

The common bathroom was dirty. When I booked the hotel, it was not mentioned that the bathroom was shared. It is just a room in an old apartment, not a hotel.

Partner

2/10

Poor

01 Jul 2026

Roger

This property is a self check in property and it has no management on site..we did know this beforehand. We arrived at 2 am. The front door lock to the building was damaged. As you enter the building you go into a very gloomy, dark, and ugly entrance. The building is about 200 years old and it is showing the lack of maintenance and updating. The stairs going up to the upper floors have subsided and as you walk up you have the sensation as if you were going to fall to the side. We got to the room on the third floor and we had booked a bedroom with queen bed but to our surprise, the frame of the bed was queen size but the mattress was for a double bed. In the morning when we got up, we found that one of the bath towels was dirty and the floor hadn't been hoovered therefore when walking without shoes on one could feel all sorts of bits on the feet. The water has very little pressure and it is hot or hot. We informed most of this to the managing agent and never received a reply. Think twice before you book here.

8/10

Excellent

30 Jun 2026

Sandy

good location, not far from historical district and Fenway. decent price in Boston

Partner

6/10

Pleasant

25 Jun 2026

Roshan

This is an odd place!! The location suited us and it was convenient to have a kind of kitchen. The sofa bed was surprisingly comfy.
The room is very tired and the carpet old. The room is VERY noisy - neighbouring room and road noise. We stayed during a sporting event weekend and the price was crazy for this type of accommodation, as it was for other places too.

Family

10/10

Exceptional

20 Jun 2026

Marc-André

Au centre ville bon rapport qualité prix on a marché fenway parc et TD garden environ 30 minutes chaque de notre chambre seul point a prendre en considération est la salle de bain partagé bien que ça n’a pas été un problème pour nous j’y retournerais bien !

Partner

10/10

Exceptional

17 Jun 2026

Peter

cleaning staff was accesible day time for small issues good!

Self

10/10

Exceptional

12 Jun 2026

Ian

No host or front desk. Super easy check in process and constant cleaning services. Honestly a super great hotel for the price and location.

Friends

10/10

Exceptional

04 Jun 2026

Yeqi

It is extremely noisy in the mornings, and the soundproofing is very poor.

10/10

Exceptional

27 May 2026

EDDIE

Great location and well maintained

Partner

2/10

Poor

26 May 2026

Naomi

I booked hoping for a quaint and unique experience, but it ended up being one of the WORST nights of sleep we’ve had while traveling. The bunk bed was extremely unstable and unsafe. It made loud noises with even the slightest movement, making it impossible for either of us to sleep. Even more concerning, the metal bars supporting the top mattress were coming loose and coming off entirely. That bed needs to be replaced immediately before someone gets hurt.

The rest of the room was not much better. The bathroom faucet would not properly turn off — you had to keep twisting it back and forth and basically guess where it might stop running. The carpet was dirty and clearly overdue for cleaning, the paint was peeling off the walls, and there were large cracks throughout the room that made the property feel poorly maintained.

On top of that, the noise from neighboring rooms and the hallway was clearly heard and loud. This is absolutely not a place to stay if you want a restful night’s sleep.

Save yourself the trouble and pay the extra money for a proper hotel. We learned the hard way after thinking this would be a charming alternative.

10/10

Exceptional

24 May 2026

Julianna

Check in wasn’t perfect for us, perhaps it was because we did a same day booking, but since there are no staff, you are remotely sent an access code to the front and your room door. But with the help of the team, we got in. The location of this place is amazing. The room is small, but perfectly stocked with everything you need for a short or even a long stay. We loved this hotel and we’ll be back!

Partner

2/10

Poor

19 May 2026

Olivia

We hope that you are removed from Expedia. Dirty, disrepair, mailbox full and poor customer experience.

Partner

10/10

Exceptional

18 May 2026

CHRISTOPHER

This is a converted space, not a hotel - I stayed in the top floor with a private bath, and it was clean, quiet, comfy and spacious. Can't ask for more for that price walking distance to the amtrak.

Self

10/10

Exceptional

15 May 2026

Greg

My stay at Premier Bay Suites was awesome…just what we were looking for for a night in Boston. The room is perfect for a couple and check in process was easy and communication with the owners was great. Parking is a little hassle…we had to park down the street and pay of overnight parking. But a great experience overall!!

Partner

8/10

Excellent

15 May 2026

George

The stay wasn’t bad at all, was skeptical at first because of the bad reviews but I actually liked the suite, the check in process was super efficient and was able to check in early, it was spacious, clean and provided necessities on top having a smart tv which a regular hotel never has. The place was close to a lot of walkable places which was a plus, didn’t really use the public bathroom much since it was a one night stay and my commute was only 1 hour but it was pretty small nothing too crazy. There’s also a housekeeper that comes around in the morning if anyone ever needed service since there isn’t actually any front desk to check in. Overall a decent stay for the value I wouldn’t mind sleeping here again, the reviews were misleading and I think this place this deserve at least 3 stars imo.

Partner

4/10

Poor

14 May 2026

Thomas

Looks cute in the photos. It’s actually a cute DUMP. The paint was chipping. The dishes were stored under the kitchenette sink under a nasty looking water pipe. The coffee pot wasn’t clean. The toaster wasn’t clean. The bathroom had cracked floor tile. The windows had NO insulation, so the noise from outside actually sounded like the windows were open. AND the view was of the highway. So that was noise All Night Long. The flue in the fireplace must have been broken because no matter which direction the handle was switched, cold air poured into the room. There was a floor-standing air-conditioner ear/heater that was suppose to be vented out the window, but wasn’t vented anywhere. If it was running, that was the only time I couldn’t hear the traffic on the highway. Instead that noise was replaced by a plane landing. The building must be shifting pretty badly because there was an angled 2” gap above the door. The stair up to the second floor were so narrow, the suitcase had to be held directly in front of whoever was carrying it up the stairs. AND the stairs were tilting toward the floor, so that they were angled and narrow. I was nervous to sleep on the sheets, but not really a choice. When I first walked into the room, there was a sickly-sweet smell. What were they trying to cover up?! Never went away the entire stay. Gave me a headache. Gross. Sounded like someone decided to vacuum at 1:00am. Shower: felt uncleared. plastic surround was patched. Only lukewarm water. YUCKY!!!

Self

2/10

Poor

14 May 2026

Sonya

This stay was suppose to be cancelled. BUT they DID NOT cancel my reservation and then charged me for these ENTIRE dates. AS WELL as my adjusted dates. NOT HAPPY. Place is also a dump. Chipped paint, dirty, loud traffic, smelled really “sweet”… Gross Fwwl free to read my actual review too. This place was scary and nasty.

Self

2/10

Poor

10 May 2026

Brett

Only after booking was I made aware there is no desk, no luggage check, no elevator and no room bathroom (1 shared bathroom for floor units). Stairs leaning near collapse, wallpaper falling off the wall, detached floor unit for AC and heat, fire alarm with bad battery beeped during entire stay, no hot water for shower. Can't believe this building is code compliant for occupancy. Might want to rethink booking here.

Friends_and_family Family

6/10

Pleasant

08 May 2026

William

It was a nice room and pretty close to things to do.

Self

4/10

Poor

07 May 2026

Nicole

Rooms were not what was expected. Wall paper was peeling, door knob on bathroom broken, couldnt connect to wifi. Floors super uneven, warped ceiling from water leakage. Air conditioner was a separate unit and my coworkers smelled like fire and tripped the breaker and he lost power. For the money was not quite what I was expecting.

Business

2/10

Poor

07 May 2026

David

Do not stay here. IT's a scam. The photos look like an air-brushed model who you meet and turns out they aren't what they seem. NOthing worked. No communication back from the hosts and for the cost a hotel is worth 2-5X this and I only \"saved $50\" but staying. I would never ever do so again.

10/10

Exceptional

06 May 2026

Sindy

Yes and clean

6/10

Pleasant

02 May 2026

Samantha

The rooms cleanliness was not the greatest. The bathroom had someone's hair all over the toilet and floor. The property does not have elevators so carrying luggage was a hassle BUT the maintenance man was so generous enough to help us ladies carry a suitcase up 3 floors. I booked for a queen due to sharing a bed with a friend and it was a double. It was not worth the price for one night.

Friends

8/10

Excellent

30 Apr 2026

Robert

the location is great, walkable and easy transportation options. quite close to common and downtown. the place really was spotless and tidy, it was quiet too. Just remember is it small, you are not going to want to spend time there and relax, that worked OK for a couple of days but a week would not be that nice. Also they need to get some power strips. The heat worked well but only went into one outlet, and in today's electronic age you really need more plugs. Grey is not my favorite color scheme but it is OK,

Partner

4/10

Poor

29 Apr 2026

Michael

If the right person decided to trip on the stairs or ANYWHERE in the building….every court in the world would hand them $$$$$ after 10 seconds of deliberation.
The toilet on the third floor landing is about to land in the second floor.
And the electrical!!!!??? Will burn this place soon enough I imagine the owner’s are counting on it.
The heat/ac is a portable joke. Does not work.

Self

10/10

Exceptional

27 Apr 2026

Orfelina

The room is basic but it has everything you need for what you pay for. Fridge, microwave, toaster, plates, cups and silverware. The shared bathroom was not a problem at all, always clean and available. The only thing I wish was better is the water pressure in the shower and the water a bit hotter but it’s an old building. Bring your own toiletries.

Self

6/10

Pleasant

25 Apr 2026

Wanya

Booked it for just 1 night. Attended a concert at the MGM 2 miles away. No street parking, its downtown Boston. We paid 38 bucks for overnight parking around the corner. Property was clean, but no heat, no hot water. March in Boston is freezing. The host answered fast w generic answers about heat n hot water.

Partner

4/10

Poor

23 Apr 2026

Timothy

The building is falling apart, poorly renovated, and it was evident the minimum was done to the unit to attempt to make it presentable. Lumpy floors, peeling wall paper, dirty window sills, door handle falling off, loud stomping from floor above. My partner wouldn't stay there and booked a separate hotel room.

2/10

Poor

19 Apr 2026

Ronda

They lied about us leaving glasses behind and then when we could prove we left them behind they wanted to charge an insane amount to ship them.
The toilet wobbled, the door didn’t have a dead bolt, every night the people upstairs were so loud.

Partner

6/10

Pleasant

30 Mar 2026

Ade'hmar

The kitchen is user friendly. I could not access the microwave and used the stove top to reheat my meal.

10/10

Exceptional

22 Mar 2026

Amaya

AMAZING!!!

Do NOT listen to all of the negative reviews. When I first found this listing I was really unsure because there was so many bad reviews. I took a chance and booked anyway. The stay was phenomenal. Check in was super easy and the company/host was very responsive. Very close to train station as well. They sent text messages and even let us know the room was ready for check in around 2pm instead of waiting until 4pm check in. The room was super clean and nice. No issues with anything. Great location walking distance to downtown, south end, china town and more.

For the negative comments about shared bathrooms- they are perfectly fine!! We passed them several times in our 5 day stay and they were super clean and the halls smelled really good.


The only thing that could be a little better was hotter water for showering but outside of that amazing stay and shower was still warm. I made sure to take pictures because with all of the negative reviews- photos help.

Partner

2/10

Poor

20 Mar 2026

Hannah

This was the absolute worst \"hotel\" experience I have ever had. It was not a hotel nor an apartment - it was the equivalent of a dirty, crumbling hostel room. No hot water, no heat, broken furniture that was literally falling a part. Every inch of this unit was stained and falling apart, there was what looked like blood on the shower curtain. This 10000% felt like a scam. Looks NOTHING like the photos and management would not do anything about the situation. I am writing to Hotels.com to see if there is anything they can do, because this absolutely should not be on the platform. I also realized after our stay I looked at it on the hotels.com site and it said they were no longer on the platform.

Partner

6/10

Pleasant

16 Mar 2026

Andrea

The room was clean, but the room had evidence of slight disrepair (peeling wallpaper). The location was great to visit the city and close to everything. I’m glad I booked a room with the private bath. However, the water heater didn’t work well and the water was lukewarm.

8/10

Excellent

06 Mar 2026

David

The room was clean and bathroom was cleaned regularly, I would recommend

Partner

2/10

Poor

03 Jan 2026

Aziza

We stayed there for four days. The heaters were not working, I got almost sick. And the customer service was awful. I hope you will find better place to stay

Leisure Friends

2/10

Poor

01 Jan 2026

Thomas

No heat in 26 degree weather, flimsy building lock and front door locks, pictures didn’t match listing, ground floor unit was not communicated on the listing, paint was peeling off the walls, only 1 roll of toilet paper given, and towels missing. Overall sketchy room. We didn’t end up staying there because we felt unsafe and they still wouldn’t give any refund.

8/10

Excellent

25 Nov 2025

Karen

The bed was very cosy and comfortable. Great to have a kitchenette! The staff were responsive and answered my questions in a timely way.

Partner

4/10

Poor

23 Nov 2025

Verified traveler

Solid 2.5 if I could. Very nice bed, linens, towels. Building is charming and OLD: narrow uneven squeaky stairs. Nice paint job. Room not NEARLY as big as it looks — mine would not fit a bench line in the photos. Dishes sitting in the bottom of the cabinet of the sink, so VERY thankful for the fresh sponge & dish liquid. Bring AirPods/earplugs—door, stairs, highway and train are noisy. So is the HVAC, which drowned out all the other stuff. Easy to keep the room at comfortable temp. Super easy check in/out and very convenient to convention center. Expect what the reservation photos show, not what the property pics show. Doable but not as nice as portrayed.

Business Self

10/10

Exceptional

19 Nov 2025

Tobias

My stay here was great. I was so surprised when I got into the room and saw that it was more spacious than I had thought it would be, especially for the low price. The bathroom was small, but it was private and all that I needed. The little kitchen area was great. There was even a hot plate that I could have used if I wanted. I've never seen that in any place I've stayed . I just lived it here.

Friends_and_family Friends

2/10

Poor

19 Nov 2025

Clayton

Fire alarm continues to go off. I had to get up multiple times at night to stop it. I demand a refund as I left the property early to sleep in my car.

Self

2/10

Poor

11 Nov 2025

Phyllis

It was a travesty. The room did not resemble the pictures on the website at all. Wallpaper peeled from the walls, baseboards filthy, drain in the shower was an open hole. Heard noise in the night, turned on the light and a mouse ran across the floor. I would not stay here if you paid me.

Leisure Family

6/10

Pleasant

10 Nov 2025

Shannon

Great central location, but very over priced for what you get. Felt like I was going to fall through the floor. Super old building and nothing works that well.
Internet on tv didn't work. Bath plug/stopper didn't work.
Electric hotplate didn't work.
Don't bring a large suitcase as the stairs are very narrow and steep and I had to lug it up to the 4th floor.

4/10

Poor

05 Nov 2025

Sonia

You are virtual agent, disable my typing and did not answer a single question. I had to call to get a door code & instructions sent.

Business Self

10/10

Exceptional

02 Nov 2025

Salim

Nice

Partner

4/10

Poor

29 Oct 2025

Brandy

Cockaroach in the bathroom. Looked really run down in hallways and elevators

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Dustin

Kitchen setup was just a microwave and a mini fridge. The fridge was definitely welcomed. Room was clean, and room itself was in good condition, not perfect, but good for the stay. Walking distance to a lot of things was a huge plus. Back Bay Area is definitely desirable as the other areas tend to get so crowded, noisy, and not easily navigated.

Leisure Self

8/10

Excellent

21 Oct 2025

Mark

Place was easy to find and great location. Bed was super comfortable. Only draw back is that they building and rooms need some repairs and maintenance. Wallpaper peeling and several holes in ceiling.

Friends_and_family Friends

4/10

Poor

16 Oct 2025

Jae Hyun

The furnace was too hot and we were unable to turn it off. The room came with an AC unit but the combination of the hot air from the furnace and the cold air from the AC unit was uncomfortable.

Leisure Friends

6/10

Pleasant

14 Oct 2025

Sofia

If you're low maintenance and traveling alone and can ignore the shared bathroom part, it's perfect. I'm all of these things so my stay was pretty good. I just needed a bed to sleep in at night and the mattress was comfortable. Not bad.

Business_and_leisure Partner

4/10

Poor

14 Oct 2025

Raymond

The room is tiny, just big enough for the Queen size-bed and you have to step over the corners to go to the other side of the room. The bathroom was clean but also tiny.

At night on our last day, we kept hearing noises, and my wife noticed it was a rat chewing on the trash bag. That experience ruined it for us and we were more than ready to go!

After finding the rat, we did find mouse traps in the room. Also, we asked where to store the food trash to remove the temptation for the rats, but we were instructed to leave it in the room.

We wouldn't recommend this to anyone. Pay another $20-80/day and stay elsewhere.

8/10

Excellent

10 Oct 2025

Randall

I liked the door code check-in - it takes zero seconds. I also appreciate that I saved a lot of money on my stay.
I felt safe and the bedding was very nice.

The property is rather old and decades beyond needing a total renovation. A lot of repairs and maintenance are slipshod. Many fixtures look like they were purchased second hand and moved here. The doors have lots of filled holes from previous lock mounting, for example. The cold water was never cold, leaving the shower too hot to use.

If you're okay with hostels, this can be an okay choice, but it's not a \"hotel\".

An extensive list of rules they send you before check-in indicates they have problems with some guests; however, everyone during my mid-week stay was quiet and respectful.

Business

10/10

Exceptional

03 Oct 2025

Aquetta

It was awesome and convenient comfortable and clean

Self

6/10

Pleasant

02 Oct 2025

Andrew

No place to store clothes. Entry was confusing - there were two entry doors, code worked on one and no indication which door leads to unit. Location is perfect. All doors are ‘shaky’ and rubbing floors

Business

10/10

Exceptional

29 Sep 2025

John

The unit was in peerless condition. Almost exactly what I expected (actually, a bit better). Communication was perfect. The unit was even offered for an unexpectedly early check-in.

Business Self

6/10

Pleasant

29 Sep 2025

susan

Safe area, convenient easy to get around. The suite needed some work. Wallpaper coming off the walls, stuff like that.

Leisure Family

10/10

Exceptional

22 Sep 2025

kattia

Great stay

Convenient location! My friend and I love to walk! It was about 30 mins walk to little Italy. But about 12 mins to the main park and freedom trail.
Small room but comfortable and just what we needed for our stay. They let us leave our luggage early for a fee.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Chris

Room was clean and was exactly what I was looking for. Was a perfect spot to stay for a few days

Leisure Partner

10/10

Exceptional

20 Sep 2025

HIEN T

Clean room, good location, check in check out easily!

Leisure Friends

2/10

Poor

13 Sep 2025

Dylan

Bathrooms were in rough shape, it was so noisy and other tenants made it hard to sleep

Leisure Family

4/10

Poor

10 Sep 2025

David

There are many things I did not like:
1. Shabby - peeling paint and wallpaper
2. Bed uncomfortable. It did not fit into its space and I had to squeeze myself between the wall and the bed to get into it. I'm slim.
3. The electrical system does not support the requirements and the property would probably fail an electrical inspection. The GFCI breaker in the bathroom tripped on several occasions, probably because the light switch was hanging out of the wall. When I took a shower, the moisture build up probably caused the exposed wires in the light switch to short out. This is very hazardous indeed.
4. There was only regular coffee with the coffee maker - no decaf and no tea, which I like in the late afternoon.
5. The carpet was old and curled up at the corners and I had to be careful not to trip over it.
6. One window blind did not pull down to fill the window and thus people in the street could see in.
7. The shower itself had two tiles which had come unstuck. There was very little grout on the shower floor. Thus, the shower water was probably leaking into the ceiling below. The shower floor was made or durable tile and because two of them were completely loose and wobbly, you could injure your foot because the edges of the tiles were sharp.
8. On the first night, I got bitten by an insect. I didn't think much about it at the time but as time went by, the site of the bite got infected. When I returned home, I had to go to the emergency room. It turned out to be a spider bite.

Leisure Self

6/10

Pleasant

08 Sep 2025

Michael

4 flights of stairs, room was in desperate need of a lick of paint, very noisy as right next to interstate and railway, for the price expected mire.

4/10

Poor

07 Sep 2025

Samuel

The place was dirty, there was no hot water. The people in the room next door began taking turns going to the bathroom at 5am and continued doing so until the afternoon every 15 minutes or so..:

10/10

Exceptional

06 Sep 2025

Rukmini

Clean and efficient

10/10

Exceptional

05 Sep 2025

Kevin

Nice place to stay.

We were just in Boston for 2 nights. The property was perfect for the occasion. Reasonable price for a nice place to stay. Owner was responsive as well. I would stay here again if I’m in the area.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Jamie

It's a very nice convenient felt like I was a resident. There were some repairs needed in the room. I stayed in.
Including a loose faucet in the bathroom and also no mirror in the bathroom. The water pressure was extremely low. The mattress was extremely uncomfortable and it did not have a box spring.It was just on a board. With some improvements, this could be a really wonderful place to stay. I did enjoy the little kitchenet, provided dushes, microwave and refrigerator and used it every day.

Business_and_leisure Family

8/10

Excellent

01 Sep 2025

Zhaneta

Clean room, clean sheets, great communication and response, would go back in the future.

Leisure Family

6/10

Pleasant

27 Aug 2025

Chris

Room was spacious
Could be the smallest bathroom ever
Old building, crooked stairs, I think Harry Potter liver under there

4/10

Poor

24 Aug 2025

IGOR

The property is a bit run down albeit the location is pretty convenient. Parking in the area is difficult and expensive. I paid $45 for the closest paid open lot parking lot. Being that the street fronts the mass Pike, the traffic noise can be heard if the AC unit heater is not turned on. The room was small and not in the best condition, but given that its an old brownstone building some issues are to be expected. The pealing Wallpaper, and some materials used could be finished a bit better. On the positive side, the bedding was very comfortable and sheets and towels were clean. Lighting in the bathroom could be better and the door hits the bed when you try and open it all the way.

Leisure Self

10/10

Exceptional

20 Aug 2025

Lucy

good

Leisure Family

10/10

Exceptional

18 Aug 2025

Derick

Great deal

Friends_and_family Friends

2/10

Poor

13 Aug 2025

Karen

Old building with 0ld …a small windy creaky stairs.. scary!!
Bathroom not totally remodeled.. very small room!
😩😩

Leisure

8/10

Excellent

06 Aug 2025

Homar

Over all it was good. I stayed two nights and If you don’t mind a little noice it was good for business trip.

Business Self

4/10

Poor

06 Aug 2025

Dorothee

Very very noisy street (cars, trains, highways), broken window blinds, small basic bathroom with broken floor tiles, very noisy air conditioning.
But comfortable bed.

Leisure Family

10/10

Exceptional

05 Aug 2025

Samuel

Great stay and close to my monthly event site so I hope to come back again.

2/10

Poor

03 Aug 2025

carly

This “hotel” was honestly one of the worst places that I’ve stayed. When they say shared bathroom, it’s more of a community bathroom shared between 6 random people. Although it was clean there were so many spiders in our room. We upgraded to a room with a private bathroom upon arrival after calling the “hotel” 10 times and being hung up on. No front desk and self check in, which is fine, but just know it’s hard to contact them. I am thankful for their communication via text after the 10 calls were made. It was super easy to upgrade. Unfortunately our private bathroom lacked hot water, as well as the water pressure was a 1 on a scale of 1-10. I didn’t have a decent shower all weekend because of this, but regardless you get what you pay for— for 3 nights you can pay a deviant amount of money and stay in a hostel type situation!

Leisure Family

10/10

Exceptional

31 Jul 2025

Sonia

Responsive helpful hosts

Business Self

4/10

Poor

25 Jul 2025

yelena

Location was good.
They allowed us to check-in earlier. Nice.
Did not like a smell of chemicals(?)
Shower room was super small

4/10

Poor

25 Jul 2025

Rachel

We so badly wanted to enjoy this property with only 24 hours to spend in Boston. The stairs are narrow, uneven and steep to carry heavy luggage. While we appreciated being able to drop our bags off early, we were charged a fee to leave them in a very messy room (cleaners hadn’t been in yet). We arrived at check in time and the room had been tidied. There was still loads of hair in the bathtub and bathroom floor and the room smelled mildewy and damp. We noticed lots of centipede-like bugs. The grout in the walls is cracking, bathroom fixtures and drains are rusting and the building looks to be very old and dirty n desperate need of repairs. The AC unit is very loud and left a pool of water on the floor. Would not recommend this property and will not stay again

Leisure Friends

8/10

Excellent

23 Jul 2025

Elanor

We really liked this property; it's conveniently located on Newbury Street, with everything close by. The room was clean and comfortable.

Our only complaint was the 12 flights of stairs, we wish we had known about that before booking. We had a large suitcase, and carrying it up to the 4th floor was definitely not fun.

Otherwise, our stay was great!

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jul 2025

Mark

Hi
The place was a bit outdated and can use some upgrade. The microwave is one good example. The wallpaper is peeling off. The floors are scuffed and the curtain rod was rusted.
The location was terrific and the self serve element was also really nice. I felt very safe but I was missing a bit of luxury for the price we paid.

Leisure Friends

6/10

Pleasant

15 Jul 2025

Jacques

Communication was excellent. Just need to be remodeled. The neighbor hood was safe No complaints,

8/10

Excellent

10 Jul 2025

Danielle

Stay was better than I expected for the reviews that are currently on Expedia. My daughter and I stayed here for 2 nights and had an overall very positive experience. Check in and check out were both very easy and hosts were communicative, even allowing us to check out late since no one was arriving the day after us. The bathroom is small but functional and the appliances and dinnerware were very appreciated. Pull out bed was surprisingly comfortable and easy to return to a couch. In a very convenient location with access to the theater district, park, and T line. We felt safe the entire trip and the only downside was that the property did feel a little past its prime and could use a little bit of TLC. Overall would recommend a stay here, especially if you are planning on being out of the room most of the day.

Family

8/10

Excellent

09 Jul 2025

Taylor

Didn’t respond to my request for a late checkout . Other then that pretty good condition

6/10

Pleasant

07 Jul 2025

Daniel

We don't appreciate getting rushed out 30 minutes before check-out time. I honored the check-out time, the cleaning staff should as well.

Leisure Partner

2/10

Poor

06 Jul 2025

Serina

DO NOT STAY HERE!! This was the absolute WORST place we could have stayed. The room had an unpleasant odor that was masked over by cleaning fluid, and literally ALL wallpaper was peeling from the walls. Additionally, there was the previous guest’s hair stuck to the wall and on the bathtub. The shower drain is rusty and the toilet/sink had dust of some sort that looked like cigarette ashes that we wiped away. Even the baseboards were dirty!! There was soap scum underneath the liquid soap dispenser in the bathroom and all was so gross that I didn’t take a shower for the two nights we stayed. We really wanted a good experience because this was the first time we left our kids to go away together. We thought 4th of July was the perfect time for a long weekend. Fortunately the place we stayed the two nights before gave us that experience. THIS place DID NOT. The advertisement makes it look desirable, but we saw that it was FALSE ADVERTISING. This place should be CONDEMNED!!

Leisure Partner

4/10

Poor

06 Jul 2025

cherie

Wont be back

Was supposed to get queen bed and got full bed. Sat on bed as soon as we got to the room and noticed the bed was broke. Each leg had atleast 5 screws holding legs on so i assume its been broken before and they tried to screw the legs back on. Had a smoke smell. Mouse traps behind fridge.

Partner

4/10

Poor

06 Jul 2025

david

Wouldn’t stay here again.

Well, there are 12 units and two bathrooms. The 2nd floor bathroom had part of the ceiling coming down with mold. The wallpaper was pulling off at the seems. There was no grout between the tiles, and the last night we ran out of hot water near the end of our shower.
One of the shades in the bedroom had 3 broken shutters, as well as water damage to the lampshade.
And of the 3 or 4 WiFi’s they ended up recommending, was only able to log on to one, and the. It kicked me off 10 minutes later.
This is a two star (out of 5) at best, definitely NOT a 3 star. Would not stay here again.

Partner

8/10

Excellent

30 Jun 2025

Abigail

The room was decent but the bathroom was very small. The only big inconvenience was finding somewhere to park.

Leisure Family

8/10

Excellent

22 Jun 2025

Bismar

You get what you pay for.

2/10

Poor

19 Jun 2025

Becky

Did not like location w/attached rooms & sharing very small bathrooms w/shower, bed wasn’t comfortable, I kept slipping toward edge of bed.

Partner

4/10

Poor

12 Jun 2025

Max

Not so great. Crappy AC which was loud as hell. Shower didn’t drain properly so had standing water in it. Overall pretty average but not worth the price

Business

4/10

Poor

08 Jun 2025

Justin

Photos do not show the age or condition of the apartment. Very disappointing for the price. Quite run down and needs a lot of maintence. Very noisy from a major road and hearing other occupants from above. The blinds are only for privacy, so all light comes through including from car head lights - which on a major road cars are all night and sunrise started at 5.15am. Be prepared to wear ear plugs and an eye mask every night.
Better spending your money elsewhere. Would not stay again for the price.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Adriano

Everything ok, even a fridge, so, for 1 night was perfect for me

Self

6/10

Pleasant

01 Jun 2025

Thomas

The blinds did not come to the bottom of either window in the room, which made me uneasy, as anyone could see in from the 3 stacked decks right outside the back windows.
There was no mirror in the bathroom, which seems minute, but is annoying when you in the middle of getting ready, and accustomed to having one in your bathroom.
The decor was great. TV reception, not so much. The heater/air conditioner worked great!
I'm not sure I would stay again, as the girl in the room next to me got locked out, and it took over an hour for her too regain entry into her room. There is no phone to call, only text. Not great in emergencies!

Business Self

8/10

Excellent

24 May 2025

C H

Adequate and clean. Not for comfortable lounging.

Prices are very expensive in the area so I am pleased to we found this decent place to stay at a lower price than other acceptable places.
Communication was good and instructions were clear and correct. For my peace of mind I would like to receive the instructions the day before I arrive.
The place was clean, well kept and extremely sparse. 2 guests = 2 bath towels, 2 hand towels, 2 wash cloths. At least one extra would be useful. The kitchenette had a limited, few utensils, only 2 spoons. 1 tablespoon, I teaspoon. We bought ice cream. My husband ate with a tablespoon. I ate with an undersized party spoon.
All the walls and ceilings are painted dark gray. Very hard to apply make-up or shave. I’m glad it has 3 windows as it rained all 3 days and the dreary color would have been worse without them.
Going to the bathroom is a noisy affair which can disturb your partner because when bathroom light is switched on the noisy fan clanks and runs.
Lastly, the pillows. They are fat balls which could not be mashed down.
The WiFi was adequate, TV worked for a limited number of channels. A lamp on either side of the bed which I appreciated. Plugs for charging which is a real help. I didn’t use the iron, ironing board or hair dryer but was glad to see they were available if needed.
Overall, adequate and clean. Convenient to subway and Boston Commons, Freedom Trail and much more.

Partner