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The Eliot Hotel

Boston - MA · United States

370 Commonwealth AveView location

9.6/10Excellent1,001 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Eliot Hotel

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility. Enjoy Asian cuisine at Uni, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Continental breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston?

This hotel has 1422 square feet of space consisting of conference space and a meeting room.

Make yourself at home in one of the 95 guestrooms featuring minibars. #1 Hotel in Boston – Travel + Leisure World’s Best Awards 2025, Voted one of Travel + Leisure’s T+L 500, World’s Best Hotels 2025 Best Boutique Hotel – Boston Magazine Best of Boston 2025

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The Eliot Hotel is centrally located in Boston, a 4-minute walk from Berklee College of Music and 7 minutes by foot from Hynes Convention Center. This luxury hotel is 0.4 mi (0.6 km) from Boston University and 0.8 mi (1.3 km) from Fenway Park.

Make yourself at home in one of the 95 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston? This hotel has 1422 square feet (132 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0014620350
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for continental breakfast: approximately USD 22 per person
    • Covered valet parking fee: USD 65 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Ukrainian

    Filipino

    English

    French

Nearby attractions

Newbury Street 0.1 km / 0.1 mi
Commonwealth Avenue Mall 0.2 km / 0.1 mi
Boylston Street 0.2 km / 0.1 mi
Berklee College of Music 0.3 km / 0.2 mi
Hynes Convention Center 0.6 km / 0.3 mi
Boston University 0.6 km / 0.4 mi
The Shops at Prudential Center 0.6 km / 0.4 mi
Kenmore Square 0.6 km / 0.4 mi
Charles River Esplanade 0.7 km / 0.4 mi
Boston Symphony Hall 0.7 km / 0.5 mi
Northeastern University 0.8 km / 0.5 mi
Prudential Tower 0.8 km / 0.5 mi
House of Blues Boston 0.9 km / 0.5 mi
MGM Music Hall at Fenway 0.9 km / 0.6 mi
Fenway Park 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Laundry service
  • Multilingual staff
Show 12 more facilities & services
  • Bellboy service
  • Lift access
  • Concierge
  • Luggage room
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Eliot Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    The Eliot Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Eliot Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    The Eliot Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Eliot Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    The Eliot Hotel

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOM • 1 Bedroom • 39 m²SUI.2D-B1
    SUITE TWO DOUBLE BEDS ONE BEDROOMPhoto unavailable5 photos

    The Eliot Hotel

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 33 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable9 photos

    The Eliot Hotel

    SUITE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER TWO BEDROOMSSUITE • PREMIER TWO BEDROOMSSUI.B2-PE

    Photos are not available for this room type.

    The Eliot Hotel

    SUITE PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    The Eliot Hotel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Eliot Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Eliot Hotel

9.6
Excellent
1,001 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
william
the airconditioning wasn't working properly and they gave me a credit right away.. you learn a lot about how well a hotel is run by how they handle complaints and this one was excellent... would def stay there again
Self
10/10
Exceptional
15 Jul 2026
Mohammed
Great location, beautiful hotel with elegant décor, and a very friendly staff. They were kind enough to allow us a late checkout, which we really appreciated. We had a wonderful stay and would definitely book here again. Highly recommend!
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Catherine
Best hotel and staff!! Cared for like I was a family member and will be the first place I check for availability the next time I am staying in Boston.
Friends_and_family Family
4/10
Poor
12 Jul 2026
Caitlin
Honestly, we have stayed at the Eliot Hotel many times and love the staff there and the proximity to places we need to go. Overall, the air-conditioning unit didn’t seem to work well and the room was very damp. I did let staff know about this as we were leaving and they said they would have maintenance fix it. We also had four people in a room with a pullout couch and one bed and when we got there, the pullout couch did not have sheets or blankets on it. Staff was friendly and immediately responded to our room with sheets, etc. Not their best showing. I also really miss the old Bellman. He was very friendly.
Family
10/10
Exceptional
11 Jul 2026
Jodie
Great location for shopping/lunch on Newbury Street and a concert at Fenway. Umi was great too!
10/10
Exceptional
11 Jul 2026
Deanna
All of it! Stay here!
Partner
10/10
Exceptional
07 Jul 2026
Wendy
Wonderful hotel great location
I would not recommend the restaurant attached to the hotel.
We had a card in the room for 1/2 price oysters and would not honor it
Partner
10/10
Exceptional
07 Jul 2026
Jourdan
Beautiful and convenient
Family_with_children
10/10
Exceptional
07 Jul 2026
Ronald
The Eliot Hotel has a romantically elegant boutique vibe laced with 100 years of historical significance in our great city of Boston. What better “staycation”hotel to stay at while celebrating our nations 250th anniversary… Amazing on site restaurant(UNI), and even more amazing hotel staff members… we can’t wait to go back💙
Partner
6/10
Pleasant
06 Jul 2026
Johnanthony
Great location. Right off of Newbury. But very odd bathrooms - toilet is literally right next to the door that you could trip over it. Barely any room to maneuver in the bathroom. Very outdated. Amenities not very luxurious for a 4-star hotel. Could use a major update. Physical keys were a nice touch. Had a decent stay, but for the price might look at other more updated properties
4/10
Poor
02 Jul 2026
Brian
I had high hopes for the Eliot Hotel based on its excellent reviews and charming appearance. Unfortunately, our experience didn’t live up to those expectations.

The biggest issue was cleanliness. It seemed like the room had only been spot cleaned. We found a contact lens on the bathroom floor and an empty plastic bag behind the bedroom door, which made us question how thoroughly the room had been cleaned before our arrival.

The shower was also incredibly small, making it difficult to use comfortably.

Finally, the service at the front entrance was disappointing. While I have no problem opening a door myself, a four-star hotel that offers bell service should provide that level of hospitality consistently. Most of the time, the bellmen were on their phones and didn’t acknowledge guests or offer to open the door. On only one or two occasions did we receive the attentive service we expected.

The hotel itself has a lot of charm and is in a great location, but the lack of attention to cleanliness and customer service made it difficult to justify the four-star experience we were expecting.
Partner
8/10
Excellent
01 Jul 2026
Adam
Classic, well-maintained older property. Great location, around the corner from Newberry St and a brief walk to Fenway Park. I appreciated getting an upgrade - the room was comfy. My only complaint was the bathroom was quite small, though well-appointed - not an issue for me as I was traveling solo.
Self
2/10
Poor
25 Jun 2026
Amanda
Staff was unable to unlock door to our suite upon arrival and we had to wait in the hallway for 30 minutes before maintenance arrived. Then we were locked out again and were moved to another suite where the chain on door was broke. The property is old (chipped paint-worn furniture) and has small windows and dim lighting. It does not have a small boutique charm. Entire staff is foreign.
Family
10/10
Exceptional
24 Jun 2026
Allen
We did not eat at the hotel as the breakfast was way overpriced.
Family_with_children
10/10
Exceptional
23 Jun 2026
Stefan
There isn’t an employee of this hotel that does not greet you when you are walking past them. That’s a total class act in my opinion. I also found the location to be ideal, just off of Newbury Street where all the action happens. We got upgraded to a suite, and that was a pleasant surprise… thanks to everyone for making us feel at home.
Partner
10/10
Exceptional
20 Jun 2026
Jennifer
The shining star of The Eliot is the staff; they were attentive, kind and authentically present and helpful. In letting them know we were celebrating a milestone anniversary, they upgraded our standard room to suite; the suite was beautifully and elegantly designed, bringing with it a classic old world charm. The location itself has a wonderful restaurant if you’re looking to stay close and otherwise, is a few minute walk from the well renowned Newbury Street with countless shops and eateries. We also enjoyed a show at the Citizens Opera House which was a close drive away. Overall, the Eliot is a great stay in a prime location to enjoy all that Boston has to offer, is well maintained, and housed with a staff who truly want to provide you with a special experience.
Partner
10/10
Exceptional
20 Jun 2026
Matthew
From the time we walked in the door til we left; first class treatment by every staff member.
The answer to every question was always a yes.
Helpful with Dinner and Directions to events.
Room was amazing and fresh!
Thank you for an incredible stay.
Family
10/10
Exceptional
19 Jun 2026
Brandon
.
Partner
10/10
Exceptional
19 Jun 2026
Rod
Amazing location and first class boutique property
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Deanna
The proximity was perfect for shopping one way and the baseball game the other! Close to the duck tours and the city sky high view! Highly recommend all of these ! Beautiful place and excellent service and quality place! Don’t drive rive just walk about! Safe and so beautiful!
Partner
10/10
Exceptional
16 Jun 2026
matthew
N
10/10
Exceptional
15 Jun 2026
Jessica
Staff is fantastic and very personable and cheerful.
We had 4 rooms amd 10 people....Great stay at a wonderful place!
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Victoria
Absolutely lovely stay! Boston feel, clean and comfortable room.
Family
10/10
Exceptional
09 Jun 2026
F THOMAS
Classic medium-sized hotel from the 1920s. Nice, slightly small rooms (but they upgraded me to a suite!!), very comfortable. Very attentive staff. Excellent location in beautiful Back Bay.
Self
10/10
Exceptional
06 Jun 2026
Brent
Staff were all extremely helpful and kind. Rooms were clean and comfortable and location is unbeatable. Our family of 10 loved our stay.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Manuel
Great place
10/10
Exceptional
02 Jun 2026
Claire
It’s old school and so are we! We loved the old world charm. We loved the noon check out even though we couldn’t stay that late. We never felt rushed that way. The property is very well maintained! They were even repainting the gold tipped fence finials in the rain the day we were there. The neighborhood is a gilded era dream. What we didn’t like:
1. We were “upgraded” to a larger room with a living area. We loved that! But after we turned in, we discovered that the bedroom backed to the elevator which made horrible sounds all night. We were too exhausted to demand a room change at that late hour.
2. The bathroom is tiny. You will feel like you are in Italy…if you like that.
3. The food options are non-existent in the hotel. Your choice is a very limited breakfast menu at Uni, a limited cafe outside, or the Harvard Club next door which is a production, requires the staff to make reservations, etc. Build in time to get something a few blocks away at a cafe. But if time is important, this will be a problem either way and it was for us.
4. They have a bar in the room for which they charge extravagant prices if you use something. Make sure they inspect it when you check in or you may be charged for something the last traveler took! We had them inspect it and sure enough. Something was already missing!
5. No on-site parking. They have only valet. Costs $65 and needs to be requested 30 minutes in advance to be sure you have a vehicle at the ready.
Partner
10/10
Exceptional
19 May 2026
Stephen
Really beautiful boutique hotel located with easy access to Newberry and the Commons, the Charles, and BU. Great (expensive) restaurant and bar. Staff was super attentive and responsive. Old google searches indicated they used to have complimentary passes to the neighboring gym. That was a bummer, and they should reinstitute that benefit . The room prices justify that perk for a property that doesn't have room for a gym.
Partner
10/10
Exceptional
16 May 2026
Kelly
The staff at the Eliot treat you like family!
Family
10/10
Exceptional
12 May 2026
Mark
I always stay here when I'm in town . The rooms are clean and the staff are great .
Self
10/10
Exceptional
09 May 2026
Victoria
The staff at the hotel were helpful, polite and always willing to help. Great location, we visited based on a recommendation and it didn’t disappoint. We will return and recommend to anyone due to visit Boston.
Partner
10/10
Exceptional
03 May 2026
Sheri
Amazing location with beautiful and clean rooms! Short walk to the iconic Newbury Street, which is filled with great shops and restaurants. If you’re a walker than it is a nice walk to Boston Common and MIT. The staff was so helpful with any questions or concerns we had. The continental breakfast was also lovely!
Partner
10/10
Exceptional
27 Apr 2026
Mary
great location, staff and property. We have stayed here several times and will again!
Self
10/10
Exceptional
27 Apr 2026
amy
I love to stay at the Eliot during trips to Boston.
Cheerful and extremely professional staff, fantastic and beautiful location on Commonwealth Ave., lovely room. Feels like my home away from home, except much, much nicer.
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Thomas
Nice!
10/10
Exceptional
25 Apr 2026
Gail
Every aspect of the Eliot Hotel was absolutely wonderful!
10/10
Exceptional
24 Apr 2026
Mark
Staff was outstanding! The Best I have seen at Hotel ever!
Partner
10/10
Exceptional
23 Apr 2026
Alan
Wonderful property and location
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
amy
Wonderful staff, cozy, location great, valet service great, wonderful restaurant & wait staff at Uni!
home away from home for us when in Boston!
Family
10/10
Exceptional
22 Apr 2026
Honglin
Everything was good!
10/10
Exceptional
21 Apr 2026
John
Great staff
10/10
Exceptional
21 Apr 2026
stephen
Yes
10/10
Exceptional
19 Apr 2026
David
Beautiful hotel. Perfectly situated to walk to Fenway, Newbury, Beacon Hill, etc. The staff however is what makes this property truly shine! They were phenomenal!
Partner
10/10
Exceptional
18 Apr 2026
Brooke
Had a wonderful experience!
10/10
Exceptional
15 Apr 2026
Joseph
Very Nice room layout
Self
10/10
Exceptional
14 Apr 2026
Henry
The gracious and personal attention by the staff is what makes this hotel my go to when visiting Boston.
The rooms are very nicely furnished, roomy and clean.
We have enjoyed every stay!
Partner
10/10
Exceptional
12 Apr 2026
Stacy
Amazing location. One block to the Green line Hynes Convention Center stop and Newbury Street.

We booked a one bedroom and it had a good amount of space. The only draw back is you could only access the bathroom through the bedroom, so kids had to walk through our room to access. Otherwise nice layout.
Family_with_children
10/10
Exceptional
11 Apr 2026
Heather
This was honestly one of the nicest and best hotels I’ve ever stayed in! The staff was incredible and catered to all of our needs. Our room was gorgeous! I absolutely loved having a suite and all of the room to move around in. The hotel was very charming and gave you the perfect Boston feel. I cannot recommend this hotel enough!
Friends
8/10
Excellent
08 Apr 2026
Frank
The suite was very spacious, quiet and well appointed. Room staff were very attentive
Partner
8/10
Excellent
07 Apr 2026
Karin
The Eliot staff are by far the kindest in the city. They were very welcoming and helpful in every way. The entire place was super clean and was in a good location. Didn't have a parking lot but does offer a bit expensive valet. Though there was plenty of self park options nearby. The room was lovely but the entire hotel is on the small side. There is no real lobby to relax in for a bit and there is no real business center. I do think the price was too much for what if offered, but I did LOVE the room.
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
Kathryn
Breakfast was to be a continental instead a full buffet. Room clean, neighborhood beautiful and walkable. The nightlight in the bathroom much appreciated amenity.
Friends
10/10
Exceptional
02 Apr 2026
Susan
The staff is absolutely amazing and the location could not be better if you want to be near Newberry Street or Boston University. Wonderful stay!! Thank you!!
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Monique
Great stay
Self
10/10
Exceptional
30 Mar 2026
David B
Room and staff were great. Breakfast is modest, as described
Partner
10/10
Exceptional
27 Mar 2026
Andrew
First class staff and property. Ideal location for Newbury Street shopping/dining, strolling Commonwealth, etc.
Partner
10/10
Exceptional
26 Mar 2026
Charlotte
Fantastic.
10/10
Exceptional
23 Mar 2026
Justin
Love led my experience
Family_with_children
6/10
Pleasant
17 Mar 2026
Melani
Fantastic location and exceptional staff. Room was well situated, spacious, and comfortable. Some issues we experienced: elevator was not always functioning, toilet plumbing in the room seemed to have a leak, electrical outlets didn't always work, carpet was somewhat stained, TV casting from phone was an option but not working well for anyone in our family. We enjoyed our stay for the most part, but if these issues were fixed, it would have been a better overall experience.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Francisco
Wonderful Hotel & Great Location !
Family_with_children
10/10
Exceptional
08 Mar 2026
Jennifer
Great location and size room
10/10
Exceptional
21 Feb 2026
NOLAN
Great room, great staff
10/10
Exceptional
20 Feb 2026
Stephen
Perfect
10/10
Exceptional
18 Feb 2026
John
2nd time staying at The Eliot. Clean, comfortable rooms with good service both times.
10/10
Exceptional
17 Feb 2026
William
Staff was Amazing and Room was spotless
Partner
10/10
Exceptional
14 Feb 2026
Mary Ellen
Great hotel, great service!
Leisure Family
10/10
Exceptional
04 Feb 2026
janet
Loved my stay at the Eliot - the Staff is so polished, professional and polite. Room was spotless, quiet and comfy. Wonderful location!
Business
10/10
Exceptional
02 Feb 2026
Cyrus
C
10/10
Exceptional
02 Feb 2026
Myrna
The hotel was really nice! Also cute old school stay with real keys and not key card. Provided a comfortable stay for a night in the city. Everyone seemed very sweet from the Dorman and bellboy to the front desk people. Room was nice with a little living room, bedroom, and bathroom had a mirror with a ledge when you first walked in so you could set up face stuff. There was valet parking when we came and they took the car to a garage and we just left it there the whole time because easier to Uber and walk around city then worry about parking. We called 30 mins before we wanted to leave when checking out and they brought it around.
10/10
Exceptional
20 Jan 2026
laura
Perfect service from all staff members: front desk, bellman, hospitality at breakfast, room service. Beautifully appointed, very comfortable suite, good location. Looking forward to our next stay!
Leisure Partner
6/10
Pleasant
19 Jan 2026
Dana
We love the Eliot and stay there often. This time since I was traveling alone I chose a smaller room (usually get the deluxe suite) called the deluxe queen room. There was a stark contrast in experience. The room was fine. But that's it - fine. I could have been any random mid level hotel so I was disappointed, and the walls were thin and the rooms on either side of me had guests who were sort-of loud and I could hear one of them snoring through the wall - tho the rate was much less - so much so that I wondered why when I booked. As usual the staff was very nice. There was an issue with the wifi and the promptly sent someone up with a portable modem for me and it worked fine. So we will definitely return to the Eliot but I feel like I saw behind the velvet curtain a bit - will book the suite next time!
Leisure Self
10/10
Exceptional
08 Jan 2026
Colin
A wonderful stay. Great location, stylish rooms, and excellent staff
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Ryan
Great staff!
10/10
Exceptional
03 Jan 2026
KELLY
Gorgeous hotel with beautiful rooms. Shame we only had one night there
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Heather
Great staff and beautiful room!
10/10
Exceptional
28 Dec 2025
Jason
Room was very nice, clean, quiet. Hotel staff were very friendly and helpful. Bed was so comfortable!
Partner
8/10
Excellent
28 Dec 2025
Thomas
Lb
10/10
Exceptional
28 Dec 2025
Mari
Our favorite hotel in Boston. The staff is exceptional.
Friends_and_family Family
6/10
Pleasant
27 Dec 2025
Peter
Charming hotel, charming neighborhood, but with a $400.00 room modest breakfast buffet not included. Charged $50.00 for two. Asked front desk clerk to remove it from my bill. She did after checking with manager who was too busy to speak personally to a past, present, but not a future guest v
Friends_and_family Friends
10/10
Exceptional
26 Dec 2025
Jaren
The room size!!!
10/10
Exceptional
25 Dec 2025
James
We only ate breakfast in the hotel restaurant. The food was cold and soggy, and very limited was not impressed for such a beautiful hotel.
Partner
10/10
Exceptional
15 Dec 2025
Jennifer
Friendly staff. Very accommodating. Walkable to area shops and Fenway. Had a wonderful visit! Would recommend and return!
Leisure Friends
8/10
Excellent
15 Dec 2025
Elena
Staff excellentRoom super clean. Ventilation /AC system is very loud. It’s like a tornado coming through the room. Everything else is excellent.
Leisure Self
8/10
Excellent
14 Dec 2025
Eduardo
Great hotel. The location is just super convenient. Hotel is nice, room was good, size, bed comfort and pillows were second to none. Bathroom on the lower end for this hotel, shower was weak and leaking and bathroom amenities did not match the rest of the room in terms of details and quality.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Maya
Beautiful comfortable room and helpfup staff.
Business_and_leisure Self
10/10
Exceptional
11 Dec 2025
Susan
Was able to check in early, staff was friendly and accommodating, lovely king sized bed with sitting room. Staff provided bottles of water daily and cookies on the first day. The only complaint is the many spots on the rug and the room could use a fresh coat of paint. Would definitely stay here again.
10/10
Exceptional
10 Dec 2025
Amelia
Excellent in every way!
10/10
Exceptional
06 Dec 2025
David
The room was very spacious and clean. The staff was helpful and responsive.
Business Partner
10/10
Exceptional
30 Nov 2025
Alan
Beautiful rooms and warm staff. Our room service was the only complaint.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Lori
Upon arrival and throughout our stay, the staff was welcoming and very attentive. Our room was fabulous! It was very clean and spacious.
10/10
Exceptional
24 Nov 2025
Courtney
This is a lovely hotel, conveniently located near Fenway Park and the Charles River Esplanade. It has an old world charm with modern amenities. The service was excellent. Very friendly and accommodating staff. The room was clean and well-appointed, and includes turn down service. Comfortable bed. Surroundings are quiet. I was disappointed in the breakfast buffet; limited options, and not a great value for the money. Go to Café Sauvage nearby. This is a special hotel. I would return, and also recommend it to others.
10/10
Exceptional
23 Nov 2025
Lisa
Great location. Warm and welcoming staff
Leisure
8/10
Excellent
19 Nov 2025
Nathan
Good, but not remarkable. The suite was nice, though a bit chilly even with the heater on. It had an old-style charm. The bathroom was small but efficient.
.
Partner
10/10
Exceptional
16 Nov 2025
Louisa
A welcoming staff, quiet room, and incredibly yummy restaurant (Uni) made Eliot a super place to stay!
Leisure
10/10
Exceptional
16 Nov 2025
Kathryn
Extremely freindly and helpful staff
Business Partner
10/10
Exceptional
09 Nov 2025
Nikki
This is a beautifully updated hotel. The room was spotless. But what stood out to me was the staff. We were treated like royalty during our stay. It is in a great location if you like shopping-steps from Newbury St. I will definitely stay here again if I’m ever in the area.
Leisure Family
10/10
Exceptional
09 Nov 2025
Ciara
Bbb
10/10
Exceptional
05 Nov 2025
John
The stay at the Eliot was fantastic. To say nothing of the ornate and beautiful property itself, the room was immaculate, the staff was among the most courteous I have ever encountered, and I received an early check in time for a complimentary room upgrade. I highly recommend this property; the price and proximity to Back Bay is challenging to surpass.
Business_and_leisure Friends
10/10
Exceptional
04 Nov 2025
Anne
Great location in Boston, lovely rooms, staff super nice and helpful.
Leisure Family
10/10
Exceptional
02 Nov 2025
Donna
Everything was perfect and I like the fact that the subway was so close by and it was very easy to get down to Salem which is why I came Boston in the first place , plus I SAW a show at the Wang Theatre on Oct 26th with Leanne Morgan. Everything was so close to the hotel.
Leisure Self
10/10
Exceptional
01 Nov 2025
Jacqueline
Room was beautiful and location was perfect to access Boston University and Fenway.
Business Self

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The Eliot Hotel
370 Commonwealth Ave, Boston, United States

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The Eliot Hotel

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