Name: Aloft Boston Seaport
Address: 401-403 D Street, Boston, 02210, US

10/10

Exceptional

26 Jul 2026

Yeoh

clean room, friendly staff, but only $15 credit for a room for breakfast, so they don't really provide breakfast. Has a bar, restaurant, and couple of tabletop games like pool and foosball.

10/10

Exceptional

26 Jul 2026

Andrew

Helpful staff

10/10

Exceptional

24 Jul 2026

Patricia and Eduardo

Room was clean, good location

8/10

Excellent

24 Jul 2026

leslie

Friendly staff at night. Some activity fee? was charged , but could use at bar or for food. Was also given 2 tix to ICA, but was not told that !! So missed that opportunity.

10/10

Exceptional

24 Jul 2026

Jeremy

The hotel was great. Staff were very helpful. Hotel was very functional. One of the best hotels we have stayed in.

6/10

Pleasant

23 Jul 2026

Harrison

Hair still just outside the shower, room just wasn’t very clean. The lobby was kind of all over the place. Also they make you pay an additional $50 for parking. They also charge another $25 fee for some BS. Those surprise fees we not appreciated at all.

10/10

Exceptional

19 Jul 2026

Hector

It was close enough to walk to historic district. Saved spending extra for staying closer. Room was clean and nice.

Partner

6/10

Pleasant

19 Jul 2026

Robert

1

10/10

Exceptional

19 Jul 2026

Lorena

Very friendly and helpful staff. Room was nice and clean. Very pretty hotel and nice valet

10/10

Exceptional

17 Jul 2026

Altagracia

Manager (I believe her name was Natasha) was great so was front desk. Everything was clean and organized. Overall my wife and I were very pleased.

Family_with_children

8/10

Excellent

16 Jul 2026

Heidi

The room was very efficient and had what I needed. It would have been very difficult for more than one traveler to function in the space, though, as there was only one chair and minuscule bathroom space. The staff was very friendly and helpful. Room lighting was unusually dim.

Self

6/10

Pleasant

16 Jul 2026

Dorothy

Since I was there for Tall Ships - my harbor view from the room was great! Very clean with everything stocked. My complaint is with Hotels.com for not disclosing that parking was $55 extra and that I had to pay a destination charge of $25.00 just to be in the city! Added $80 to an already expensive room. Bar is not open until 5:00 so a late afternoon drink is not an option. Staff is extremely friendly and efficient.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

NANCY

na

Partner

4/10

Poor

13 Jul 2026

Lisa

When we checked in we were informed of an additional 25$ A NIGHT charge for a “destination” fee with no explanation of why this was not included in the total up front. We were told part of that (15$) would be given back to us in credit for “amenities” like a 4$ orange or banana or 4$ candy bar. They double charged mine and my husband’s card for the stay then were rude when I came down to tell them I called my credit card company and wanted one of the charges taken off. She said “it wasn’t charged on her end” while I restated it clearly was according to my credit card company. A manager finally called us to say they were having trouble with their system and apologized. She gave us a 30$ breakfast credit which didn’t even cover the cost the next mornings breakfast and was truly terrible food. The location is not near any food close by. The room was a terrible dark gray with little lighting, depressing and looking over a freight container parking lot It had extremely loud air conditioning that would wake us up at night coming on and blowing right in our faces. There was no place in the shower to put any toiletries no place to hang a hand towel by the sink. I would never stay there again.

Partner

10/10

Exceptional

13 Jul 2026

HANQING

Good

6/10

Pleasant

12 Jul 2026

Nora

Clean property, very basic with painted cement ceiling and floors. Disappointed with glass door shower without grab bars and a slippery plastic floor. Worried about falling. Also the pump soap and shampoo bottle was impossible to read without glasses, which I don’t wear in the shower. Ehrn I get to the property, the clerk tells me that property charges a 50 facility fee. If I use $15 of that fee that day, they will allow us that. However, the $35 is just an extra charge. Why?

Partner

10/10

Exceptional

12 Jul 2026

Irene Maria

Close to everything. Games, bar, food pool. Excellent view of Boston from room.

Partner

4/10

Poor

12 Jul 2026

Verified traveler

Checkin was smooth and helpful....room was clean....ALL that was completely killed off given that the air conditioner in the room (big enough to cool a trailer truck, was so so so so noisy that no one in the room could sleep, plus the wind from it actually made people cold, not cooled. Won't be back.

Partner

8/10

Excellent

12 Jul 2026

damian

Everything was great had a fun time but the A/C in the room wasn't working

Self

10/10

Exceptional

11 Jul 2026

Robin

They were super helpful. Great hotel close to seaport. Beds were comfortable. Modern, eclectic vibe. Very responsive valet

Partner

10/10

Exceptional

11 Jul 2026

John

Great stay! Everything was great from staff to amenities. One thing is not enough towels

Partner

10/10

Exceptional

11 Jul 2026

gerald

I would stay again.

Partner

10/10

Exceptional

10 Jul 2026

Mayra

Great location, nice staff, room was clean and very spacious!!!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Robert

Great experience

10/10

Exceptional

09 Jul 2026

Drake

Very nice place

Partner

6/10

Pleasant

08 Jul 2026

Krystal

Its a nice area but the place is just ok. There’s no directory, I had to ask where things are located in the hotel. Breakfast options are limited and subpar. The wxyz bar doesn’t open til 5pm so you’re forced to order out or dine out even with a Brazilian steakhouse downstairs you don’t always want to eat that. I was only allowed two waters in my room for the first night but not the second. Also the rooms could use more mirrors and shelf space in the closet and shower. Like where do I place my soap? On the floor? And the bathroom sink is so tiny, imagine two girls getting ready and there’s no space for us. I don’t know maybe I’m spoiled but I wouldn’t stay here again.

Self

10/10

Exceptional

06 Jul 2026

adam h

All the staff from the front desk to the restaurant to the cleaning staff were all super nice and helpful.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Elsa

Everything good

Partner

8/10

Excellent

05 Jul 2026

Bharrat

The stay was good. Room was very clean. Nice spot for the hotel. Overall everything was good except all the additional charges and paid parking. I never paid for room and parking separately. When ever I booked a hotel room parking was included with no additional charges for parking. Also they keep charging my card for stuff I didn't even order/purchase from their breakfast area. First time I ask they one employee said it was breakfast charges, second time another employee said it was just pending charges the hotel charge. So idk what's going on.

Family_with_children

10/10

Exceptional

05 Jul 2026

Maria Victoria

The room was very clean and well maintained. The hotel has a lot of things for kids to do. Amenities were modern.

Family_with_children

8/10

Excellent

05 Jul 2026

Alondra

The room just felt dirty from heavy usage. The carpets are old. But other than that the place is great.

Family_with_children

10/10

Exceptional

02 Jul 2026

Danielle

very convenient and staff were great!

Self

8/10

Excellent

02 Jul 2026

Mel

Nice property- however, our room had a view of the HVAC system so that was not great. They should give you an option if they’re going to stick you in that room.

Food options were expensive- for example, 6$ for peanut butter cups. No complementary breakfast option, but free coffee in the lobby in the morning.

They give you a $15 “snack credit”, but that doesn’t go far with the high prices in the lobby snack area.

One issue we had were the added fees.
We booked through Expedia. At the end of our stay almost 50$ in fees were added that were not obviously disclosed before hand and we were not expecting. These need to be clearly stated and not just stuck in text at the end of booking. That came as a shock.

Two free passes to the contemporary art museum were awesome, included with the booking and appreciated.

Partner

6/10

Pleasant

02 Jul 2026

Genavive

Didn’t like it too much, didn’t give us new towels while we were there or threw away the trash. It felt lazy and the smell was unpleasant in the room since the moment we entered. Staff was nice.

Family_with_children

10/10

Exceptional

02 Jul 2026

Jessica

Clean room

8/10

Excellent

01 Jul 2026

paul f

Nice hotel but a fairly remote part of the seaport

Self

10/10

Exceptional

30 Jun 2026

Michelle

The staff here is so personable its a great lactation and very clean

Pet

6/10

Pleasant

29 Jun 2026

Zoe

Although the pictures looked nice online, the rooms themselves were a bit dated. Wallpaper showed wear in the hallways. Front desk help were not friendly. We paid additional for a seaport view, and ended up looking at transportainers. There are many nice hotels in the area at the same price. Don't think we would go back.

Family

6/10

Pleasant

29 Jun 2026

Timothy

Marriott has decided to offer this sort of steam line contemporary Hotel. The lobby is concrete floors and sort of miss mash of food area bar. I was not impressed. But the big problem were the rooms in adequate lighting. There was no way to read a book unless you went and sat at the desk. Why are room so dark and prominent television of course, but it had no warmth to it. It was almost like an industrial site. It’s for a young millennial types or whatever but older people who like comforts like perhaps having a refrigerator or a microwave if Holiday Inn express can do it and do it at much less a price in Marriott charges there’s a problem. My two nights stay was $808 and it was a mediocre place. Nothing really memorable the nicest part of it were the valet personnel. They were pleasant and funny. The rest now nothing very ho ha.

6/10

Pleasant

29 Jun 2026

Anthony

Location is pretty industrial. Staff are very nice. My room had a very chemical hotel room smell.

10/10

Exceptional

28 Jun 2026

Zack

Jodie was awesome

Friends

4/10

Poor

28 Jun 2026

Angelica

Unfortunately, my experience started on the wrong foot. The staff member who checked me in was not welcoming or friendly and came across as dismissive. As a first-time guest, I simply asked where the pool was located, and the response made me feel like I should have already known the answer. Customer service should make guests feel welcome, especially at check-in.

I was also disappointed that this property doesn’t offer many of the perks I’ve experienced at other Marriott hotels. Overall, not the level of hospitality I expected from the Marriott brand.

Family_with_children

10/10

Exceptional

27 Jun 2026

Desirae

Place was great. Clean rooms and friendly staff. The pool was a salt water pool, which was neat. Would stay here again.

Family_with_children

10/10

Exceptional

27 Jun 2026

Julissa

Everything was great!

10/10

Exceptional

25 Jun 2026

Paul

Very friendly and helpful staff. Comfortable rooms, well appointed.

Business

10/10

Exceptional

23 Jun 2026

John

Great

8/10

Excellent

22 Jun 2026

Brad

Nice bed, though the mattress was 7/10, and pillows. Very fast elevators.

8/10

Excellent

20 Jun 2026

Gretchen

Great location. Great Dry Bar amenities. Room overall dark except with blinds open, and then so much glare you couldn't see tv well. Thin walls, so more noise than many hotels. But truly outstanding staff who went the extra mile every time. Good bed, good shower. Overall, a win for a short stay.

Self

10/10

Exceptional

17 Jun 2026

Sten

One of the better prices we could find for World Cup. Good location to walk to other areas of city

Friends_and_family Family

4/10

Poor

15 Jun 2026

Brian

AC was broke in our room, they had to keep coming to reset it. Complimentary coffee was out. All of the ice machones were broken except for the 1st floor. Didn;t come clean the room when we asked them to, came home to a dirty room, no towels and no A/C

Partner

2/10

Poor

15 Jun 2026

Kara

The property is for 20 year old's. Loud music, bar environment, terrible breakfast. I will never stay there again. A waste at $400.+ a night!!

Family

8/10

Excellent

11 Jun 2026

James

Disappointed in Breakfast selection. Not up to par with most Marriott owned Hotels.

I was looking forward a sit-down Breakfast at a table so I could meet my fellow Representatives to discuss Business, especially next to the Convention Center.

Self

4/10

Poor

08 Jun 2026

Paramjit

Room too small, just not comfortable

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Marissa

very clean, in a walkable distance from everything, great food and drinks. no complaints.

Partner

10/10

Exceptional

07 Jun 2026

Christopher

The property was clean and well maintained. The brazilian steakhouse on the property was expensive but a plus. Breakfast id available for a fee; but some get a $15 food and beverage credit per room, so this can offset the cost.

Partner

10/10

Exceptional

07 Jun 2026

Rebecca

Great location for events in the Seaport district. Walkable to lots of restaurants and venues. Valet parking on site was helpful. Very nice staff and the room was clean and comfortable. I would stay there again.

10/10

Exceptional

06 Jun 2026

Christopher

It is a brisk 10 minute walk from this hotel to the leader bank pavilion or the waterfront. The room is super clean and new. Prices aren’t bad considering the location.

Self

10/10

Exceptional

05 Jun 2026

Michael

Great spot! I’ve stayed here twice now and both times was great.

Self

4/10

Poor

03 Jun 2026

Rachel

The hotel lobby was extremely loud - so much so that I couldn’t hold a conversation there. There was a “resort fee” over and above the Expedia rate, but this was not a resort and that just felt annoying. There was no room service- just a “pantry” with expensive and mediocre food and a microwave. I would have chosen a different hotel had I known any of these things.

Self

8/10

Excellent

02 Jun 2026

Angela

Nice hotel within walking distance of attractions.

Family

10/10

Exceptional

31 May 2026

John

As soon as I checked in my room’s AC unit did not work and I blew hot air. My 1st task was to unpack and take a shower. When I got out room was hot like an oven. I called the front desk, the maintenance personnel came, handed me new key to a new room, stating had prior knowledge of this issue. But yet room was rented out. Further no attempt to assist to move my unpacked suitcases. After several trips to the new room, I was able to have a restful sleep.

Self

8/10

Excellent

31 May 2026

Anthony

A

6/10

Pleasant

31 May 2026

Daniel

I do not like being charged destination fees or facility fees or whatever fees. If you feel the need to charge an additional $25 per room per day just add it to the room cost. I don’t need to spend too spend the offered $15 on food I don't want. I won't be returning.

Partner

10/10

Exceptional

31 May 2026

Richard

It was a convenient stay as we were attending the 2026 stamp convention

Family_with_children

10/10

Exceptional

30 May 2026

Tomas

Very Comfortable

Partner

10/10

Exceptional

28 May 2026

Ashley

Very clean , staff was amazing will be back soon. The night life for the hotel was amazing such a young urban feel

Partner

8/10

Excellent

27 May 2026

Laura

Excellent service, everyone was so nice :)

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Lorraine

Plan on paying a resort fee, valet parking and high food prices. This is somewhat expected in Boston but everything was disorganized and the staff seemed very junior and inexperienced. The bartenders first ignored me, then gave me a lecture on the rules of working customers at the bar. Glad I brought my own bottle of wine.

Family_with_children

8/10

Excellent

25 May 2026

Gordon

Good accommodation

Partner

10/10

Exceptional

25 May 2026

Lauren

My family loved the karaoke Saturday night, great location for our needs and the staff was very friendly and helpful.

8/10

Excellent

24 May 2026

Blake

Clean room

10/10

Exceptional

24 May 2026

Melissa

The room and property were both very clean. We really enjoyed the view of the water as well. We will definitely stay there again when we return to Boston.

Partner

10/10

Exceptional

24 May 2026

Pauline

The staff were great, rooms were nice and location was great as we were attending a show at the convention centre. The Brazilian restaurant attached to the hotel was incredible. Only downside was the lack of food in the restaurant. We ordered breakfast on the first morning and it was awful. You could tell it was just microwaved, greasy and not very warm. For such a large hotel, it should have a better place for breakfast.

Partner

10/10

Exceptional

20 May 2026

Jennifer

Took a romantic couples getaway here. The room was beautiful and there was plenty of restaurant options nearby

Partner

10/10

Exceptional

18 May 2026

John

Overall everything was good. Clean room, propertyvwell maintained. Only issue was grab and go breakfast not much ch there. Area for breakfast sandwiches empty at 830am( supposed to be until 10) Apso twice during my stay no one at front desk. Otherwise enjoyable stay

Friends_and_family Family

10/10

Exceptional

17 May 2026

Edith

Nice clean hotel, very friendly staff.

4/10

Poor

17 May 2026

Samantha

We went to Boston for a concert and I took my puppy he’s only 3 years old this hotel said pet friendly on the website but when we got there the had us sing a paper that says we can’t leave the puppy alone in the hotel room and the staff have all rights to come into our room and take the puppy if the puppy was left alone. I don’t understand pet friendly but yet you can’t leave the pet in the room we couldn’t even do dinner or go to the bar because he’s not allowed at the bar either but the bar was also in the lobby of the hotel.

Pet

10/10

Exceptional

14 May 2026

Julien

Great Hotel

10/10

Exceptional

11 May 2026

Erin

What a great time we had!! The staff was fantastic and so helpful…the karaoke in the lobby was great! I can’t wait to stay with them again!!!

Partner

10/10

Exceptional

10 May 2026

Lisa

Great staff. Great vibes.

Family_with_children

10/10

Exceptional

10 May 2026

A

Very clean!

Family

10/10

Exceptional

10 May 2026

Denise

Nice choices in the little store, snack area. Good beer and fresh breakfast Danish

Partner

10/10

Exceptional

10 May 2026

Leiry

I only stayed for one night. My room was impeccable, well maintained. Unfortunately couldn't enjoy the amenities but i will stay in this hotel again.

Family

6/10

Pleasant

09 May 2026

Frederick

When I arrived, the clerk said she couldn’t find my reservation. After a few moments of panic (mine), she found it and gave no apology for the worry. Overall a sourpuss. As far as the room, the thermostat was in Celsius - I had no idea - so I couldn’t find a comfortable temp all night. Apparently the shades were operable only from a switch on the wall - again, I had no idea. Also the lights were wonky. Half the time, they didn’t go on. I finally figured out that there’s a master switch by the door - for all the lights including the bathroom. Finally, the cost. It’s a bait and switch. They say only $220 a night. Not bad. Then they add a $25 bs charge literally for nothing. Just say the room is $245. Also, valet was something like $50 a night. Madness. I won’t be staying there again.

Self

8/10

Excellent

09 May 2026

Ricardo

Shower beware! In my room, once water hit the shower floor, it felt extremely slick. I put the 2 hand towels on the floor to avoid slipping. There was no grab bar in the shower to help if you did slip. The additional $25 fee per day was a gimmick. Making $15 available to spend made it a bit less painful. Stocked up on M&M @ $4 each every day. The event I was attending was at the Westin, an easy walk.

6/10

Pleasant

08 May 2026

Ana

The customer service upon arriving was horrible. The front desk man was rude, wouldn’t explain why I needed to swipe my card a second time for another deposit, but told me one of the deposit wouldn’t process. There was just a lot of lack of communication, and understanding. Definitely wouldn’t approach him for check in again. ( if I ever book here again )

10/10

Exceptional

02 May 2026

Marcus

Amazing hotel

Friends_and_family Family

8/10

Excellent

30 Apr 2026

david

Did not eat breakfast

10/10

Exceptional

28 Apr 2026

Joshua

N/ A

4/10

Poor

28 Apr 2026

james

I reserved 3 rooms for my group. Front desk operator was very rude upon arrival. What a turn off that was.

8/10

Excellent

24 Apr 2026

Judith

The room was adequate, had decent storage. The bed was horrendous, sorry to say. One of the worse I've ever slept in, room 837. This is a simple hotel, nothing very \"Marriott\" about it if you are used to staying in more upscale Marriott Hotels.

6/10

Pleasant

24 Apr 2026

david

Did not try

8/10

Excellent

24 Apr 2026

Gideon

Great hotel, quite expensive for what it was but I'm blaming that on the Boston marathon. Quite far from the sites and within 20 mins walk of restaurants.

8/10

Excellent

22 Apr 2026

Melody

The manager was the best out of the staff she helped me tremendously

Family

10/10

Exceptional

21 Apr 2026

Kelly

Very walkable. Loved it.

Self

8/10

Excellent

20 Apr 2026

Anna Maria

I r stayed at many hotels but it has been awhile and the menu for morning breakfast was ok but not clear and none of the hot food was labeled so you kind of had to open it a bit to see what was wrapped up. Not very hygienic, the other stuff bagels, pastries, coffee was delicious.
Staff was ok but had my car valet and maybe I’m wrong too but I left my wallet in the glove compartment and someone tried to use my credit card at a CVS. Does valet need to go in my glove compartment go any reason? Luckily I had fraud protection. The bar was ok, under staff and couldn’t order some snack, took forever to be seen. And they didn’t do phone orders.
The pool was nice.

Family_with_children

10/10

Exceptional

17 Apr 2026

Clyde

Clean well maintained useful location

Partner

10/10

Exceptional

15 Apr 2026

Maria

Clean rooms, we enjoy our evenings drink at the bar.

Family

10/10

Exceptional

13 Apr 2026

Elizabeth

We loved the Aloft Seaport!! It's near everything, rooms are clean - we had a great view of the skyline! We had a blast Saturday night in the lobby bar - Karaoke!! Front desk staff, housekeeping and bartenders were very friendly. Good value for money!

Family

4/10

Poor

12 Apr 2026

Sean

Room and floors looked like it was out of a futuristic sci-fi dystopian reality
The room was very noisy. You could hear the next-door room

Self