Name: Omni Boston Hotel at the Seaport
Address: 450 Summer Street, 450, Boston, 02210, US

10/10

Exceptional

18 Jul 2026

Haley

Beautiful property!

Family

6/10

Pleasant

17 Jul 2026

Lauren

Restaurant options were great. It was also nice to have an outdoor pool in the city. The service/staff weren’t great. Not friendly or helpful at The Sporting Club, the pool or at the front desk. We paid for a room with a water view, which was nice. However, the room had no privacy, no closet and barely any sound proofing. Overall a decent experience but it could have been much better.

Partner

10/10

Exceptional

17 Jul 2026

Imad

Great staff and awesome location. We’ve dined at Coquette, and the Turkish waiter was amazing. Thank you and we’ll be back again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Conor

Very nice and clean property

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Stephanie

Awesome and extremely accommodating we’re totally stay there again. Don’t even have to leave the resort to have a good time.

Family

10/10

Exceptional

16 Jul 2026

Todd

Pool was awesome was there during the world cup didnt seem overly busy. Restaurants and bars were awesome!

Family_with_children

10/10

Exceptional

16 Jul 2026

DANIEL

The entire staff was amazing, all smiles and pleasant experience with everyone there. It’s rare to see so many people take pride in all aspects of their work these days. Anytime I have to stay in Boston, it will be here.

Family_with_children

10/10

Exceptional

16 Jul 2026

Daniele

The pool and the restaurant/bar at the pool were a fantastic amenity to have during the July heat!!
The hotel was very clean, check-in was super easy, and hotel staff were very friendly!

Partner

10/10

Exceptional

15 Jul 2026

Laura

Great location and helpful staff.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Samantha

Always a great day at Omni seaport!

Self

8/10

Excellent

14 Jul 2026

Nancy A

I thought It could use more dining choices.

Partner

6/10

Pleasant

14 Jul 2026

Marian

The room was poorly designed. I guess you were striving for an \"artsy\" feel but there was no closet t hang clothes, just some sort of pole to hang clothes. No bathroom, per se. So no privacy really and only two drawers under the bed. Very disappointing. Also very loud, as the windows didn't seem to have any sound barrier and since our room was facing the street, we could hear everything outside.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Paul

Nice hotel, close to the seaport. Liked the texting service to let you know when your room is ready and to help with requests. Shower was great, bed was great. Lots of choices in the hotel for dining or beverages. Love the french pastries at the coffee shop. A couple of minor nits. Parking garage was a bit confusing on where to park for hotel guests. Although staff was friendly, requested towel service at front desk, never got them, and also through text, and never got them until I requested again the next day. Also, tried calling front desk and guest services from room multiple times and nobody ever picked up.

I would stay there again. Beautiful are of Boston.

Partner

6/10

Pleasant

13 Jul 2026

John

The Omni Seaport Hotel is well situated in the Seaport district. Subway station is in close proximity, and plenty of shops and great restaurants within walking distance. The property has an upscale contemporary feel and the hotel personnel are friendly and helpful.

The only two comments - 1. the room location was not the best. View outside window was a wall and roof. Next time I will request a relocation. 2. The mini ironing boards are frustrating. Perhaps have a fold up one secured to wall or inside closet door. Overall the room was in great condition, bathroom was spacious with great lighting.

Partner

6/10

Pleasant

13 Jul 2026

Martin

It was very loud. People screaming in the hallway . The fire alarm rang at around 23:00 nobody told us anything or Even apologized for the trouble

10/10

Exceptional

13 Jul 2026

Stephen

Great location nice rooms attentive service

Partner

10/10

Exceptional

13 Jul 2026

Nancy

Everything

Self

10/10

Exceptional

13 Jul 2026

Katherine

Great experience

Partner

10/10

Exceptional

13 Jul 2026

Dean

Great atmosphere

10/10

Exceptional

13 Jul 2026

Amy

Always a wonderful stay at the Omni in Boston. Clean efficient and helpful. Staff are always present. Beds are incredibly comfortable and one of the biggest reasons we pick Omni hotels.

Partner

10/10

Exceptional

13 Jul 2026

Donald

As expected - top notch. Very clean conveniently located.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Patricia

It was clean, but I felt like they should have informed us in advance that because it was expected to be a busy weekend that we should reserve pool spots in advance. We didn't know this.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Kathy

I loved the outdoor pool. If you like to swim the best time to go is 6 in the morning. Later in the day it usually is pretty crowded. They do have a reservation system for later in the day.

Partner

8/10

Excellent

12 Jul 2026

Elodie

Room very clean. So small.
Take the bench they call a couch out, and put even 1
Comfortable chair.

10/10

Exceptional

12 Jul 2026

Dominique

Everyone was friendly and professional! The Omni is extremely clean! And the food options are wonderful

Partner

10/10

Exceptional

12 Jul 2026

John

Excellent location with a great restaurant. Will return.

10/10

Exceptional

11 Jul 2026

Melody

Really enjoyed staying at this property. Good amenities and friendly staff. Outdoor pool area was nice. Fitness area was excellent.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Robert

The hotel is very nice and well located. The rooms are clean but small. My only real complaint is about the hotel’s bar/restaurant. The music was so loud that after sitting down at our table we decided to leave because we could not even hear ourselves think! Otherwise, our stay here was a good one.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Janet

Rooms are clean and offer great views of the harbor. We stayed in the Artist Tower. The rooms are nice but keep in mind they are small and offer little to no privacy. These rooms are meant for single travelers. Plenty of dining options available. You are also walking distance from shops and restaurants and a short drive from the airport.

Family_with_children

10/10

Exceptional

11 Jul 2026

Thomas

The hotel was very nice, the staff very helpful and the location perfect for the seaport.

Partner

8/10

Excellent

11 Jul 2026

Shayna

We stayed at the Omni Boston Hotel at the Seaport to celebrate my daughter’s 18th birthday. The hotel itself was beautiful, our room was clean, and the staff was friendly. The only disappointment was the rooftop pool. We planned to spend a relaxing afternoon there, but it was extremely crowded with families and young children. There was a lot of running, splashing, and screaming, which made it difficult to enjoy the atmosphere. We went back after dinner, and by then it was much quieter, so we were able to enjoy it more. However, it would have been nice to have that same relaxing experience during the day, especially since we were looking forward to spending time by the pool in the afternoon. I wish the hotel offered an adults-only pool or at least designated adult-only hours, as many guests choose a luxury hotel hoping for a more peaceful rooftop experience.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Kathryn

Excellent hotel with great location to the cruisevport and Fan Pier and a number of restaurants within easy walking distance to the waterfront in a very safe area. We liked having the coffee shop within the hotel and the staff were very helpful.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Katrina

Nothing everything was great

Partner

8/10

Excellent

11 Jul 2026

Douglas

Toilet space in room definitely subpar, room too small and sink faucet ridiculous. Kesper restaurant for breakfast very good

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Conor

Lovely hotel, excellent pool

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Caitlin

There were issues at the pool. There were families and single people, and everyone and everything was going great. But there were two children who no one knew who they belong to who kept running in between the chairs, splashing everyone and then running and basically cannonball into the pool. There was one woman who was very clear that she didn’t want her hair wet and no matter where she went, These kids followed.. I personally went to the other side of the pool to avoid these kids and yet they still continued to do this and basically ruined everyone’s time there. I spoke to staff with the suits and they were patronizing and did nothing. I want to be clear that the staff who were wearing shorts and navy blue polo shirts were amazing. Those kids were at the pool until 11 pm and showed up the next morning as other guests were all talking about them. The accommodations are great but the staff is awful.

10/10

Exceptional

10 Jul 2026

Elsy

I recently completed my second stay at the Omni in Boston, and it was just as wonderful as the first. This hotel has officially become my go-to spot whenever I visit the city.The service throughout my entire stay was top-notch, and the staff truly made me feel welcome from the moment I arrived. The rooms are clean, comfortable, and beautifully designed. Everything about the property feels high-quality and well-maintained.If you are planning a trip to Boston, I cannot recommend this hotel enough. I already look forward to my third visit!

Family_with_children

10/10

Exceptional

10 Jul 2026

Yuan

It’s our kids first trip to America, and our first stop is Boston. I’m so relieved that Omni has exceeded our expectations in every possible way of not more. We had the best time in Boston.
Start with the check-in: straight forward, easy check in with helpful staff at the front. Plus complimentary drinks at the bar, plus points
Room: we are family of 4, two American double bed (UK king size bed) is very comfortable and the room is quite and clean, small elements are all very pleasant
Breakfast: It’s the high light of our stay at Omni, according to our kids, the best hotel breakfast they ever had. Our waiter William is a lovely gentleman who was very attentive and polite with knowledge of Boston. With a bit jet lag on the first couple of days, we were among the first guests at the restaurant. The atmosphere was great, very relaxed.
Overall we give Omni Seaport 10/10.

Family_with_children

10/10

Exceptional

10 Jul 2026

Emily

Amazing, but the pool requires reservation and no laundry facilities on site for guests.

Partner

10/10

Exceptional

10 Jul 2026

David

Great

10/10

Exceptional

10 Jul 2026

Luke

It was fantastic top to bottom, highly recommend.

Partner

4/10

Poor

09 Jul 2026

Jumana

I was very disappointed with our stay. We chose this hotel specifically because of the rooftop pool, but after checking in we found out that pool access requires a reservation. This was never made clear during the booking process, and if it is mentioned somewhere on the website, it’s not easy to find. We only learned about it through a text message after we had already checked in—not from the hotel staff. We stayed from Friday through Sunday, and the pool was fully booked the entire weekend, so we never had the chance to use it.

The service throughout our stay was also disappointing. When we asked the front desk for recommendations on attractions or things to do nearby, the staff had very little knowledge and couldn’t provide helpful suggestions.

We also asked where we could get coffee and were directed to the hotel’s coffee shop, only to find that it had already closed. A simple heads-up would have saved us the trip.

On the Fourth of July, we asked three different staff members where to watch the fireworks. We received three different answers, and none of them were correct. We ended up paying for an Uber to one of the locations we were told about, only for the driver to inform us that it wasn’t where the fireworks were being held. It was frustrating and a waste of both time and money.

The restaurant by the pool was another disappointment. I understand it was a very busy holiday weekend, but that’s not an excuse for poor customer service. The staff were unfriendly.

Partner

10/10

Exceptional

08 Jul 2026

andrew

Everything was brilliant

Family_with_children

8/10

Excellent

08 Jul 2026

Kristina

Had a rough start with an EXPENSIVE, tiny room with outlet and structural issues but was moved to a larger, beautiful room. Service at the front desk and room service was amazing, but our housekeeper was less than attentive to details. Overall, a very nice hotel… great service

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Gilbert

Great location, so much to do, clean modern hotel

Partner

10/10

Exceptional

08 Jul 2026

Hillary

Great amenities!

Partner

6/10

Pleasant

07 Jul 2026

Sharon M

Booked for the Fourth of July specifically to use the pool. It was packed and we were not able to use the pool at all. You need to make a reservation to use the pool. The experience was very disappointing. Hairdryer in room was broken.

Friends

10/10

Exceptional

07 Jul 2026

Gilbert

Definitively would upgrade the clothing steamers. Very cheap and don’t work well. Other than that. Amazing place.

Self

10/10

Exceptional

07 Jul 2026

Aimee

Great location and rooms

Family

10/10

Exceptional

06 Jul 2026

Lucinda

Great customer service

10/10

Exceptional

06 Jul 2026

Doreen

Our stay at the Omni Boston at the Seaport was really wonderful. All of the staff were incredibly friendly and helpful. The food at all of the restaurants was great. The cocktails were perfect. The place itself had everything you could have needed to enjoy your stay. The one issue we had was with housekeeping. There was a day when nobody came to clean our room and it took three outreaches to staff to get it addressed. The housekeepers we had did not replace items from the room that were used such as bottled water, tea bags, bag for the ice container which was inconvenient but did not ruin our stay. Even when we asked the housekeeper for specific items, they were not provided. I think this aspect of the hotel service could definitely be improved upon. However, we would return again despite this minor issue because overall, everything else was excellent.

Partner

10/10

Exceptional

06 Jul 2026

Mary

Always fantastic! Especially the bartender at the pool! The only advise I can give is make sure you book a lounge chair at the pool days in advance during the summer!

Family

8/10

Excellent

06 Jul 2026

barbara

If you are traveling from May through Sept be aware you MUST get a reservation to get lounge chairs at pool. If it is busy and you have no reservation then you can swim but not lounge.

Family

10/10

Exceptional

06 Jul 2026

John

Room staff very good

6/10

Pleasant

06 Jul 2026

Linn Nelson

All good except housekeeping not timely and forgets important items like towels multiple nights Reorder takes a long time to receive

Breakfast excellent

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Allyn

The room was clean and the staff was helpful

Partner

10/10

Exceptional

05 Jul 2026

Reem

Loved this hotel. Clean, comfortable beds, and friendly staff! I’ll never forget my stay. Visiting The rooftop pool is a must!

Friends

8/10

Excellent

05 Jul 2026

Jennifer

The room had some oddities, like a faucet that hit the sink before able to get hot, and a few other things. The pool was very small so that you had to schedule time to be able to use it. There were not loungers available-booked for the whole day. Ridiculous. Food was good.

Partner

10/10

Exceptional

05 Jul 2026

Claire

Everything is great. My favorite place to stay in Boston , the roof top pool is a must!

2/10

Poor

05 Jul 2026

Lucia

Uncleaned room, dont bother going to the pool… AC barely functions. Wish I could be refunded

Partner

10/10

Exceptional

05 Jul 2026

Fana

The pool

Family_with_children

10/10

Exceptional

05 Jul 2026

Elizabeth

Everyone in the pool area were so pleasant and helpful

Partner

6/10

Pleasant

05 Jul 2026

Efrain

i dint like the pool rules. you got people that are not staying in the Hotel, with the same privilege that the people that are staying
is hard to have access to the pool.

Partner

10/10

Exceptional

05 Jul 2026

Michael

Nice property. Great stay. Very nice staff.

Partner

10/10

Exceptional

05 Jul 2026

Lisa

Stayed at the hotel Fri- Sun for Fourth of July weekend. Area was nice, clean, felt safe, lots to do walking distance to many places. As soon as we drove up to the property valet was great but Pricey at $70 a night. Everyone was friendly as soon as we walked in. Check in was quick and easy. Just wish they were more informative on certain things, like informing us we need reservations for the pool. I had no idea so we never got to use the pool which was a bummer. I do like the policy of making reservations so everyone gets a chance to use the pool but just wish I knew so we could make the reservation and get a spot. I found out too late and it was booked pretty much all weekend. We stayed in the Artist Tower, king room. We had a corner room and it was so nice. Floor to ceiling windows. Room was small but good enough. No closet which was fine with us. It had everything we needed. Safe, clothes steamer, coffee maker and more…. Very cozy room with comfortable beds. We went to The sports restaurant for lunch which was very nice with good food. We also went to Kestra for breakfast which was also very good. Everything is a bit pricey in the hotel but it was convenient, your on vacation and what isn’t expensive these days. I would definitely stay here again maybe choose a different weekend and not on a holiday weekend.

Family_with_children

10/10

Exceptional

05 Jul 2026

Caroline

Everything was great

10/10

Exceptional

05 Jul 2026

Jessica

We had a wonderful stay! Toilet was slow to
Flushing but if you held the handle it would flush properly! Overall wonderful stay!

Family

8/10

Excellent

04 Jul 2026

Carol

On arrival our room was ready and we were invited to check in 3 hours early! Unheard of but much appreciated!
Front desk staff were ALl gracious and helpful. The room was sparkling clean and beautifully appointed…lots of thoughtful built in touches.
On the downside: The “Lifted” restaurant on the 5th floor was an awful experience. Go there if you want to know what it’s like to eat in a college campus cafeteria…so loud you need to read lips to talk to the server or your dining partner. You’ll be surrounded by rowdy people wearing beach attire and the smell of pool chlorine and suntan products will waft over you while you eat an expensive wrap sandwich and fries for $24 per person. Add a couple of drinks and a tip, and you’re close to hundred bucks for a couple.
Who wants to spend that kind of money for a meal in this type of atmosphere?
We felt sorry for the server who was doing his best and was the best part of the experience. We couldn’t wait to get out of there…so we ate quickly, paid our bill and left.
It’s a shame this experience does not match the lovely ambiance and wonderful service of this hotel.
Also, the French Bakery was a disappointment…did not live up to it’s
enticing description and high prices. You’ll get mediocre coffee and pastries.
Wish I could give this hotel an “excellent” rating, but just “good” fits the bill.
If you stay, find other place to eat!!

Partner

8/10

Excellent

04 Jul 2026

Shimona

Excellent for a solo trip!

Self

8/10

Excellent

04 Jul 2026

sarah

***You have to reserve your pool time***
and unfortunately there were no available times for us during our stay, that was definitely a bummer. The hotel is really nice though, but could have chosen something else without a pool since we weren’t even able to use it

Friends

6/10

Pleasant

04 Jul 2026

Kevin

The room sucks

Partner

10/10

Exceptional

03 Jul 2026

Shaw Rostin

.

Partner

8/10

Excellent

03 Jul 2026

josephine

All was perfect

Family_with_children

10/10

Exceptional

03 Jul 2026

Matthew

Friendly staff and great pool.

8/10

Excellent

02 Jul 2026

Melissa

Pleasant hotel and no major complaints. Very busy hotel and overpriced for what you get in comparison to other similar hotels in the same area. Pool, gym and restaurants were great. Comfortable room and close to everything.

Friends

10/10

Exceptional

02 Jul 2026

James A

.

Family_with_children

10/10

Exceptional

02 Jul 2026

Carly

Clean room, friendly staff, and good food. Only negative is that the valet is $70 per day which we didn’t know until we checked in and the pool you have to book time slots for.

Partner

6/10

Pleasant

02 Jul 2026

Sarah

No notice upfront that the pool needed to be booked in advance for 2 hour time slots. By the time we checked in there was no availability. Mostly booked the hotel for the pool so it was a bit discouraging. The rest of the hotel was very clean and nice!

Partner

10/10

Exceptional

02 Jul 2026

Jenna

I had a great stay at the Omni Seaport. I was able to upgrade my room for a small fee, and it was totally worth it. The hotel also offered great perks, including coupons for a free drink and $25 off at Lifted Rooftop, which was a nice bonus.

The room itself was excellent—comfortable bed, great shower, and plenty of places to plug in, which I always appreciate. The fitness center was also a standout. It was large, well-equipped, and had a great selection of machines and weights.

The pool was very nice, especially on a hot day. There were a lot of kids, but that’s to be expected, and there was plenty of seating available around the pool.

I tried three of the five restaurants on-site. They were good enough and convenient when you want to stay on the property, though nothing too memorable. Overall, it was a very comfortable and enjoyable stay, and I would definitely return.

Self

10/10

Exceptional

02 Jul 2026

Brad

Very nice hotel and staff. Quick check-in and valet. Valet parking was unfortunately $70 per night but what I expected. The hotel is a bit out of the way from downtown Boston, but the Seaport area is quite busy for tourists. Outdoor pool was great, great temperature. The hotel was busy so you had to reserve a time slot for the pool. Overall great stay

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Tony

Room is clean and bathroom is perfect.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Leilani

Clean room & great restaurants right on the property

Partner

10/10

Exceptional

01 Jul 2026

Bandy

We loved everything about this hotel. The coffee shop, the bar and location.

Partner

10/10

Exceptional

01 Jul 2026

Elizabeth

It was amazing can not wait to stay there again!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Tanya

Great location. Beautiful hotel

Friends

10/10

Exceptional

01 Jul 2026

Keri

Outdoor pool

Family

10/10

Exceptional

30 Jun 2026

Leanne

Very nice hotel with lots of amenities!

Family

10/10

Exceptional

30 Jun 2026

Joseph

Room was clean, beautiful went to the upstairs fifth floor bar great location plenty of things to do in the area

Partner

10/10

Exceptional

30 Jun 2026

William

Traveled with my two teenage boys for the weekend. The facility and amenities were great. The Seaport location was amazing with a lot of good options for food. It’s a bit of a walk to the Train station if you are using public transportation but other that that it was great. Highly recommended.

Family_with_children

2/10

Poor

30 Jun 2026

Elaine

Do not stay at this hotel if you plan to spend any time at the pool. You will be kicked out (by an aggressive security guard) at two-hour increments so they can 'clean' the deck . You need reservations for a chair, and the link at the front desk doesn't even work. It was a terrible experience and ruined what would have been a relaxing day.

Self

10/10

Exceptional

29 Jun 2026

Nikki

Very large room, especially the beautiful bathroom with separate toilet closet.

Self

10/10

Exceptional

29 Jun 2026

Madison

Will definitely be staying here again next time I am in Boston! Highly recommend such a convenient location especially for the airport. The staff here were all so nice. Definitely did not know you had to book a pool chair ahead of time so only thing I wish they would have told me at check in so definitely book it in advance for a Saturday if you are wanting to enjoy the pool. Great gym and coffee shop here as well!

Self

10/10

Exceptional

29 Jun 2026

Margaret

I loved the pool!

Self

10/10

Exceptional

28 Jun 2026

Nathalie

The staff was very helpful in providing guidance for efficient ways to get around & made our stay very memorable for my husband’s birthday celebration.

Partner

10/10

Exceptional

28 Jun 2026

Jonathan

Superb hotel, cafe area pool service bar and facilities, we absolutely loved it
Shout out to Leon in particular for his assistance several times

Family_with_children

10/10

Exceptional

28 Jun 2026

Timothy

Clean, well organized with excellent bars and restaurants within facility.

Partner

10/10

Exceptional

27 Jun 2026

Sharon Ruth

The staff were incredibly friendly and helpful in finding local sights and food. The room was lovely. We were able to check in early and were also given an upgrade to our room. I would recommend staying at this hotel and look forward to returning in the future.

Friends

8/10

Excellent

27 Jun 2026

BRUCE

I like the view from
Our room of the city. Great dining there. Location was perfect! Not far from downtown. Kids wished there was a lock on bathroom door. Only negative! Great overall!

Family_with_children

10/10

Exceptional

26 Jun 2026

Janet

We stayed one night and live relatively close-it was a great time. Room was clean and efficient- pool was great. I would definitely stay here again. Staff was super helpful!!

Partner

8/10

Excellent

25 Jun 2026

Cecelia

Everything was great with the exception of the bed in my room…it was bad!

Self