Name: Battery Wharf Hotel, Boston Waterfront
Address: Three Battery Wharf, Boston, 02109, US

Battery Wharf Hotel, Boston Waterfront

Boston - MA · United States

100 reviews shown

10/10

Exceptional

23 Jul 2026

Robert

6/10

Pleasant

22 Jul 2026

Judith

My only concern was the desk mgr’s coolness and inability to project a higher level of hospitality. The woman working under her, Black, ( I do not know her name) was very warm, welcoming and showed a true appreciation for the hope of a room with a lovely water view which is what I purchased. Ultimately, there was a very partial view but nothing of the wharf. We arrived at 19!and I’d messaged as well as asked at arrival for early check in. I explained that my husband, 80, and with non Hodgkin’s lymphoma needed to sleep asap after an early morning Tampa departure.

6/10

Pleasant

22 Jul 2026

Laura

It was ok. Would have liked a more varied menu for breakfast, so ate at Starbucks down the street.
Great location near the North End, super easy walking to great Italian dining and pastery/coffee shops. Very close to Paul Revere Park and The North Church.
The hotel was quiet and we did have a view of the Boston Harbor.

10/10

Exceptional

22 Jul 2026

Jeff

Beautiful clean hotel! Very close to everything

10/10

Exceptional

22 Jul 2026

Janice

Location was perfect for us

10/10

Exceptional

20 Jul 2026

Maurice

Very accommodating staff.

Partner

10/10

Exceptional

19 Jul 2026

Michele

Great hotel and location! Staff was friendly and professional. Room size was wonderful.

Friends

10/10

Exceptional

18 Jul 2026

Paige

A great stay!

Family

6/10

Pleasant

18 Jul 2026

Robert

Not worth the $$$$. The staff in some cases was not helpful. I think overall OK but not great.

Partner

8/10

Excellent

17 Jul 2026

Iain D

Great location attentive staff. Nice property

Partner

6/10

Pleasant

17 Jul 2026

Ken

Room had a desk but No AC power and charger outlets for our phones! None in the living room and only 1 at a bedside! Paid for a water view that turned out to be water between our warf and the next- not the bay or beyond.

6/10

Pleasant

15 Jul 2026

Cody Allan

Staff was great and rooms were okay just need updated shower head was broken

Partner

4/10

Poor

15 Jul 2026

Molly

Beautiful Harbor front hotel. The lady at the front desk was super friendly as we were checking in. We were even lucky enough to get an early check in. After that though we were very disappointed. Ice machine was broken on our floor and couldn’t get to another floor. Was told to ask the bartender and he was very rude and would t give us ice unless we went back to our room to get the ice bucket. Later that evening we went back to the restaurant requesting to sit out on the patio and we were told we couldn’t unless we were eating. So we decided to have a drink and an app. We wanted Don Julio and were told they only sell that by the bottle. Then at 5:20am the fire alarm started beeping I called the front desk they told me they would send up an Engineer so we got dressed just not to have anyone show up and the alarm kept going off so I called again at 7:20 am to be told no one came up because the Engineer doesn’t come in until 7:00 and they would be right up. Well no one showed up again. The alarm went off until about 10:20am. When we checked out the manager heard my story told me they would refund the resort fee and the food and app. Well here it is more than 24 hours later and a nice email sent and nothing has been done. Would not recommend staying here!! Many more beautiful hotels close by.

Partner

10/10

Exceptional

15 Jul 2026

Nancy

A wonderful experience at the hotel. Location is convenient for enjoying the North End.
I would suggest a bedside light for reading and usb charging.

Partner

6/10

Pleasant

15 Jul 2026

Jacquelyn

The room had a comfortable bed and was very large. The bathroom was also very large. The hotel is in a great location with beautiful grounds and Harbor view.
I have a few complaints though- the staff at the desk were not very helpful, there was no conditioner in the container left in the bathroom. There was one big problem though- the valet parking. This hotel uses an outside vendor to park the cars and after a one night stay they took 45 min to find our car and when they did it was damaged. The hotel staff would not help us and the valet coordinator took pictures and told us to get it fixed and they would pay the bill. Not handled well at all! Terrible service

Partner

10/10

Exceptional

14 Jul 2026

Elizabeth

We were in Boston for a minimoon and were treated to a room upgrade!

Partner

10/10

Exceptional

14 Jul 2026

Charles

This is one of the nicest hotels I’ve ever stayed in. They upgraded us, which was very nice and it was really clean. Staff was incredible. I would highly recommend this to anybody.

Partner

10/10

Exceptional

14 Jul 2026

jana

Great location for north end

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Marjorie

I never want to give a bad review, but I clearly did not do my research. I am a very social person and normally travel alone. I never would have chosen this hotel. Had I known I would be in a separate building without any amenities at all. I felt stranded. 5404 was my room number. I slept in the left-hand side of the bed when I got up in the middle of the night I smashed, and I really mean, smashed my head on a piling that was sticking out of the room, the geometric shape of the room was OK but the placement of the bed was terrible.

My husband who joined me a night later has stage four cancer with stomach issues. The toilet broke and would not refill which made my life a living hell. I had to fill the back of the toilet with the ice bucket. For your information it takes five buckets to fill the back of the toilet. I tried housekeeping. I tried the front desk. I called for over 45 minutes and not once. Did anybody pick up it was a busy signal.

I had friends staying at the Boston Harbor hotel, and I picked them up daily. I was greeted with bright smiles at the front door, which was an incredible difference from the battery wharf hotel. I was terribly disappointed in my entire experience there for such a great weekend and oh my God, especially for that price. I don’t mind paying for a great room and fabulous service but this did not happen at your hotel. I have been in the business a long time and I can’t say it was horrible, but I will say I am terribly disappointing

Business

10/10

Exceptional

13 Jul 2026

Eleanor

Still my favorite hotel in Boston, this time the room was exceptional!

Self

10/10

Exceptional

13 Jul 2026

Nancy

Gorgeous hotel! First time here, will return!
We're from Vermont, in Boston for cancer treatments... had to extend over the weekend of Boston Sail(!), and am very grateful the hotel had a vacancy! King Waterview... such a pretty room, nice view... wonderful staff... Valets, Reception, Housekeeping, all 10/10! Thank you!

Partner

10/10

Exceptional

13 Jul 2026

Michael

Everything was wonderful from check in to check out

Family

10/10

Exceptional

13 Jul 2026

Michael

Right on the water, beautiful views!

8/10

Excellent

12 Jul 2026

Judith

The staff was wonderful. The room was clean and comfortable.
When we arrived in our room, there was no hand soap in the bathroom and we had to ask for it. Plastic bags were always folded over the wastebaskets and needed to be inserted by the guest or ignored.
It was impossible to reach the front desk. One of the three phones in our room did not work. Calling from one of the other ones, the phone line was always busy.
We wanted to have dinner in the hotel grille based on the posted menu. Once we were seated, we were told that the menu was different. There were only small plates of bar food available. We decided to eat elsewhere.
Nonetheless, our stay was overall good. Since we had gone to see the Tall Ships sail through Boston Harbor, it was a perfect place to be.

Partner

10/10

Exceptional

08 Jul 2026

Bright

Great experience, serene environment.

Self

10/10

Exceptional

08 Jul 2026

Michael

What a great place. Nice views and close to everything!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

tony

Calm and quiet upscale property.

Self

10/10

Exceptional

06 Jul 2026

frank

beautiful walkway and view.....

Self

8/10

Excellent

05 Jul 2026

George

We had a nice stay for the weekend.

Partner

10/10

Exceptional

05 Jul 2026

Kara

Great location! Close to the North End for excellent Italian food and grabbing a cannoli from Mike’s Pastry. Easy stroll on the Boston Harborwalk.

Our hotel room was large for my family of four. The view was stunning, We appreciated the special “extras”. Nespresso machine, robes and slippers.

Family_with_children

6/10

Pleasant

05 Jul 2026

Aaron

Room was clean and modern. Staff felt impersonal and not as welcoming as they could have been. The lack of a coffee bar or any freebies felt cold and cheap. It is in a great location. As a clean room to put your head down at night it works. Also note you may not be placed in one of the buildings ON the water.

Partner

8/10

Excellent

05 Jul 2026

Hudson

The property itself is beautiful. We were on the first floor and were able to look out our window to see a view of the water. We love the benches out beside the water to sit and drink coffee. My only suggestion for the bathroom is that the tile in the shower could have been cleaned better. There was mold in the shower floor and along the bottom edge of the shower. The bathroom is showing some signs of aging as far as the trim along the edges.

We loved that everything we needed was within walking distance of the hotel.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Joseph

The rooms are spacious and nice with good views. The property is located conveniently with relatively short walks to all the historical attractions so no rental car or Uber is needed. There are lots of good dining options in the area as well.

Partner

10/10

Exceptional

03 Jul 2026

Michele

Fantastic location. Easy walk to Faneuil Hall, North End restaurants and the TD Garden. Hotel was very clean and the staff was friendly and helpful. I would definitely stay here again.

Partner

10/10

Exceptional

03 Jul 2026

Michele

The staff was extremely helpful when we wanted to extend our stay 2 days. I thought booking thru Expedia they would have made us checkout and switch rooms but they accommodated our request to stay in the same room. Check in and out was simple and fast. The rooms were very roomy and clean. The only issue we had was the ice maker was not working in our building but the front desk staff got us ice from the bar so no real problem. The location was great. It was a close walk to the TD Garden, the north end and Faneuil Hall. The seaport area was a little further but definitely manageable. I would definitely stay here again!

Partner

10/10

Exceptional

03 Jul 2026

Meghan

great hotel!

6/10

Pleasant

03 Jul 2026

Marvin

I feel the staff didn’t do a great job of presenting the room accurately.

Self

10/10

Exceptional

30 Jun 2026

DANIEL

wonderful location- wonderful hotel

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Nicholas

Clean room. The location was great. The cold fresh lemonade at the entrance was also a nice touch.

Partner

10/10

Exceptional

29 Jun 2026

Karen

The property was in excellent condition. The room was extremely clean and the view was incredible.

Family

10/10

Exceptional

29 Jun 2026

Josie

Beautiful place to stay, conveniently located

Partner

8/10

Excellent

28 Jun 2026

Shannon

Great views.

Family_with_children

8/10

Excellent

28 Jun 2026

Bruce

beautiful hotel on waterfront. 2 things disappointed us. first, we asked for late chececkout and they wanted $200 for 2 hours. second, their restaurant closes at 11am even though checkout is 12 noon. but luxurious building in relaxing location.

10/10

Exceptional

28 Jun 2026

Carol

Excellent property and location

Partner

4/10

Poor

27 Jun 2026

Sharnae

The view was amazing, however the toilet was broke and my room was missing the fridge. I had to go on another floor to get ice

Partner

10/10

Exceptional

27 Jun 2026

Bethany

My sister and I had a wonderful stay last night at the Battery Wharf Hotel. We are from the area, but wanted to stay near the restaurants in the north end. Our check-in process was swift (including valet parking) and our bags were promptly brought to our room. The room was clean and located in the building across from the main hotel. The room was very nice, but would have wished for a refrigerator and microwave to heat up leftovers. The views are fantastic and morning walks around the harbor and the north end are spectacular. Can't wait to stay again in the future.

Family

8/10

Excellent

26 Jun 2026

David

Perfect for business travel. Nice and quiet location, and well placed between major venues.

Family_with_children

10/10

Exceptional

26 Jun 2026

Douglas

Very convenient to my daughters apartment

10/10

Exceptional

25 Jun 2026

Benjamin

Clean, quiet, comfy and in a perfect spot. Glad I booked here, you should too!

Business

10/10

Exceptional

25 Jun 2026

Melissa

we stayed for one night but the hotel was conveniently located and easy to get to downtown. we enjoyed our stay even though it was short

Partner

10/10

Exceptional

24 Jun 2026

Sophia

Everything was great and a most excellent location!

10/10

Exceptional

23 Jun 2026

STACY

Great location. Beautiful hotel

2/10

Poor

23 Jun 2026

Smita

Expecting a luxury 4.5 to 5 star hotel with a water view, I was excited to get to the one hotel room I paid the MOST for that day. Upon arrival, and check-in I was told to get into the wrong elevator. Then told to walk across to another building #4. This building does not have a lobby or restaurants. But it does have dirty floors, old musty carpeting, a moldy odor, lack of signage, and old yellow stained bathroom floors that look like from the 70s. There were two to three large old vents in my room, a bathroom sink with the rust and older plumbing showing underneath its renovated porcelain (the only new thing in the room), visible dirty prints on everything from Nespresso machine, to windows, a TV that lost signal every few minutes, a phone that DID not work the entire day and night I was there, when I alerted staff they acted huffy as if I was a bother & told me 'just use my personal phone to call them if I need something', No sugars or creams, or coffee pods prepped in the room. Towels did not seem freshly crisp washed. No outlets near bed, lamps, or work desk or charging station. Had to unplug their lamp to plug in my laptop in a corner of the room. Lastly, and most disappointing, the \"water view' was from a corner of a room, from a desk chair that you had to turn to face the window and catch glimpses of 'water' from a corner if you sat at an angle. Another gent also lost in building #4 looking around for signs, elevators and ice. Worst place I stayed at this week. Over $$

Self

10/10

Exceptional

23 Jun 2026

Laurie

Fantastic location on the water front. Very walkable to restaurants, the theater district, north end. Clean. Friendly staff. A+

10/10

Exceptional

22 Jun 2026

Maurice

Gorgeous waterfront room!

Partner

6/10

Pleasant

21 Jun 2026

James

Disappointed for a 4 Diamond hotel at that price point. No turn down service. Didn't bring water to the room for the coffee maker. Breakfast was buffet only and restaurant was closed for a private event at dinner. Lobby had dirty tables. It was a nice view and the valet staff was courteous.

10/10

Exceptional

21 Jun 2026

Karen

Great place and location

2/10

Poor

21 Jun 2026

Daniel

Placed in the room above the restraunt/bar. The room was nice but, the music from below was shaking the room untill 11pm. Could not sit in the room the music was so loud. Had to wait for the party to end and sleep. But, not until the ambulance has left. Hope no one was was seriously hurt. Wish we had a chance to enjoy the room and amenities.

Partner

10/10

Exceptional

21 Jun 2026

Junsung

The Battery Wharf Hotel was a stay that made my memories of Boston truly wonderful. Looking out the window and seeing the wharf right outside gave me a special feeling, and the hotel room was comfortable, clean, and spacious, so I stayed there peacefully for 2 nights and 3 days. The lobby and front desk staff were also very kind.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Lisa

The room was immaculate and the staff were friendly and professional. The location is perfect. Blocks from the Old North Church and 0.5 miles from Faneuil Hall. The view was lovely.

Family

10/10

Exceptional

19 Jun 2026

Nancy E

Perfect walking point of origin for Boston. 5 min to Hanover St North End. 45 min to Boston commons.

Pet

10/10

Exceptional

19 Jun 2026

Bianka

We booked our 4 day stay on the day we arrived in Boston. We got the last queen room. When we got to the room we were very excited to see how big the room was and that we had a view of the water.

Partner

4/10

Poor

19 Jun 2026

Manuela

Rooms did not have a mini fridge but it was clear there used to be one. No real amenities. There was a speaker in the bathroom ceiling. Very basic for the price

Partner

10/10

Exceptional

18 Jun 2026

Kimberly

Nice spot.

10/10

Exceptional

18 Jun 2026

robert

The staff are amazing. Couldn't have done anything better.

Partner

8/10

Excellent

18 Jun 2026

Anthony

It was Great place close to North Station and Hanover St and Little Italy. Great water View and Walking area

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Kurtis

Convenient and affordable.

Friends

10/10

Exceptional

17 Jun 2026

Alex

Wonderful stay and the perfect sport to walk to amazing places in the North End of Gvt Center. Excellent staff, hotel and location!

Family_with_children

10/10

Exceptional

17 Jun 2026

Ginger L

Great hotel, would stay there again, great location.

Business

10/10

Exceptional

15 Jun 2026

ZOE

Felt luxurious and spacious. Loved the robes, slippers, chocolate. Nice view of the harbor. Comfy pillows/bed.

Self

8/10

Excellent

14 Jun 2026

Martha

The landscaping needs to be cleaned up. The interior was so - so. For a large hotel, in the heart of Boston, I expected better.

I did have one thing I was not thrilled about and that was the valet. More than once there was no one there, they just \"showed up\", without a car, when they arrived. Also, whomever put my car in the garage decided that in order to drive \"perfectly\" they would put the drivers back of the seat to the floor. This is a regular car, not a suped up sports car. When I mentioned this to a different valet, he said \"Oh, just put it back up when you get in the car\". No, how about you adjust the length of the seat for your legs, but don't touch the back.

10/10

Exceptional

14 Jun 2026

Peter

Family

6/10

Pleasant

14 Jun 2026

GIUSEPPE

For the amount of money per night you would expect a fridge inside each room , better shower heads. And not charge extra for room service

Self

10/10

Exceptional

13 Jun 2026

Lisa

All good

Family

8/10

Excellent

13 Jun 2026

Terry

The restaurant/lounge was closed from about 1100 to 1600, with only room service being available. This is a significant downside in my opinion.

Partner

8/10

Excellent

12 Jun 2026

Krystina

Staff were amazing.
Room/beds extremely small. Shower wall is separating where the tile and wall meet. Possible leak. Great location.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Edward

Absolutely amazing experience here from check-in to departure!

Family

10/10

Exceptional

11 Jun 2026

Linda

We loved our visit to the North End of Boston. The staff was especially helpful and friendly. Laura in the office saved us with her fast action in tracking down our purse in a taxi during transfer to a Holland cruise. We will never forget you Laura. Thank you!!

Family

10/10

Exceptional

10 Jun 2026

Sally

Staff was amazing. Room was cleaned daily which is unusual anymore. View was amazing.

Partner

8/10

Excellent

09 Jun 2026

Sean

Great staff. Great location. Toilets are super low flow. It was clogged and I called for service that never arrived. I had to force it with huge bucket of water.

Friends

8/10

Excellent

09 Jun 2026

Julia

Super, super location in the North End, and a very friendly staff. Our room was quite comfortable -- great bed, very large bathroom, very clean. Public spaces are nice, and the added touch of chilled towels in the lobby is very nice on a warm and humid day.

Less good: it's 2026, so why am I unplugging a lamp in order to have a place to plug in my phone? Why am I literally on my knees under the desk so I can plug in my laptop? There's a charging station on one side of the bed; we need it on both sides, please.

Fellow travelers, please note there's an additional $35 \"destination fee\" charged onsite (not shown in the Expedia booking) in addition to the usual level of local/state taxes that'll be added to the bill.

Partner

10/10

Exceptional

09 Jun 2026

Nathan

This was a wonderful hotel. The staff were always eager to accommodate and everything was kept in great condition for the most part (shower head was a little rusty but worked beautifully). We had a beautiful view of Bunker Hill and were able to walk to lots of North End restaurants and attractions. Taxi is the best option for other attractions downtown, as the nearest T stop is about a 15 min walk.

Partner

10/10

Exceptional

09 Jun 2026

Nicola

It was a short visit and would love to return

Friends

10/10

Exceptional

09 Jun 2026

Claudia

Beautifully located by the waterfront and walking sistance to the north end restaurants and coffee shops.

Partner

10/10

Exceptional

08 Jun 2026

earle

Very central and safe location and staff was great

Partner

10/10

Exceptional

07 Jun 2026

Shelley

It was great that we could bring our diabetic cat, we had Springsteen tickets at the Garden. It is walking distance.

Pet

10/10

Exceptional

07 Jun 2026

Becky

The location was perfect for exploring Boston and attending a night concert at the TD Garden. It is close enough to everything, but feels like its own little oasis. The staff from the check-in, valet parking, baggage storage, spa, breakfast and check out were so kind, efficient and helpful. The room was so comfortable, clean and a good size with a great view. I highly recommend it and would certainly return.

Family

10/10

Exceptional

07 Jun 2026

Tim

The room was in well order and the overall the suite was an amazing experience.

Partner

6/10

Pleasant

07 Jun 2026

Tracy

The staff was not very friendly or helpful. The amenities were hard to find and limited hours. I did like the location. If you’re a foodie, it’s very convenient to the north end, Little Italy. I booked a harbor view and was given a first floor side view of the water. Aside from the fact that only one of the two beds in our room could see the water, there also was a tree right outside our window blocking most of the view. There was also an issue at checkout that they eventually fixed, but caused us to be late to the airport. Prob won’t stay there again.

Friends

10/10

Exceptional

07 Jun 2026

Patrick

The room had style and the grounds were urbane with a seaside charm. It was also very close to little Italy and the middle of the Freedom Trail.

Partner

10/10

Exceptional

05 Jun 2026

Corey

This was our third stay at this hotel. The grounds are beautiful, great view of the bay, great walking around the oceanfront wharf. Rooms are spacious, very comfortable beds. Most rooms have a water view of some sort. One of my favorite things is being on the ocean, on the outskirts of the city, it’s very quiet. No traffic noise, no sirens all night, you actually get a good night sleep. Staff is very helpful and friendly. Definitely recommend (May 26)

Partner

10/10

Exceptional

05 Jun 2026

Sonya

Excellent customer service from 100% of staff I encountered. Super clean facility. Excellent location.

Self

4/10

Poor

02 Jun 2026

Octevia

Their food made me sick.., literally.

Self

10/10

Exceptional

01 Jun 2026

Bryan

Great view and friendly staff

Partner

10/10

Exceptional

31 May 2026

Sherry

We couldn't have been more pleased with our stay. The property was beautiful, interesting, and convenient to TD Garden and restaurants. Our room was lovely and comfortable, with excellent amenities. We found staff to be friendly and helpful, from valets to front desk agents who answered our questions to the room service waiter. Next time we're in Boston, we'll definitely stay here again.

Partner

6/10

Pleasant

31 May 2026

Janice

The room itself was spacious, but dusty and dated. The room number looked glued together by an excessive amount of crazy glue.The wallpaper was peeling in a few places with some brown residue showing underneath. The pillows weren't so fluffy. I think this was a beautiful room once upon a time.

We were only staying for 2 nights and declined service to our room, but somehow they came in anyway while we were out. They dropped off two small chocolates, filled our ice bucket for no real reason, and moved some glasses around. My husband and I weren't sure why they did that.

The location is close to many nice restaurants. The view of the water was great from the outside, but our room happened to have a great view of some bushes. The reception workers were kind.

Family_with_children

10/10

Exceptional

31 May 2026

Robert

Excellent location. Close to north end, walkable. Very safe area,

Partner

10/10

Exceptional

30 May 2026

James J

room was clean but very dark, needs more lighting
excellent staff