Name: Best Western Adams Inn Quincy-Boston
Address: 29 Hancock Street, Quincy, 02171, US

10/10

Exceptional

24 Jul 2026

Jennifer

Trakfast

8/10

Excellent

20 Jul 2026

Diane

All wasvfine

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Shebbi

Good breakfast, nice ambiance great location. Restaurant on site, waterfront views

4/10

Poor

19 Jul 2026

Clifton

The hotel had a weird smell throughout. Likely just because the age of it, but definitely a musty smell overall. The worst part of my stay was when I saw a real live mouse (or rat) in my room. I was appalled and disgusted. To their credit, they did move me and upgrade me with no questions asked. The reason became apparent when I moved to the new room. When I was inspecting to ensure there were no unwanted friends in the room, I saw a mouse trap hidden behind the TV stand of the new room. I would never stay at this property again and recommend anyone else chooses somewhere else as well.

Self

4/10

Poor

19 Jul 2026

Earl A Green

There is no pool even though it advertises it. Only 3 handicapped spots. The pub only open for dinner. Walls were patched but bad job. Mold in shower. Beds squeaked. Doors had to be yanked to close. The outlet had an adapter to make it 6 outlets-not code where I come from. Breakfast was poor quality and poorly laid out. Food not hot.

Family

8/10

Excellent

18 Jul 2026

David

My room was great. The view was awesome. The maid service was hit or miss. My wife and I were there six days and the room was only cleaned twice. The door to the room stuck pretty hard. Entering or leaving quietly was out of the question. Finally, and this will sound kind of petty but it isn't, You can't reach the light switch for the bathroom while you are in the bathroom. You go in, then look for the switch, remember where it is, go back out of the bathroom to turn on the light. It is just annoying.

Family

6/10

Pleasant

17 Jul 2026

Manuela

I stayed there for three nights. The breakfast was excellent , but I disliked the infrequent towel changes.

Family

6/10

Pleasant

16 Jul 2026

Lisa

The stay was ok, paid more than what it’s worth but it was a place to sleep

Self

6/10

Pleasant

15 Jul 2026

Vivian L.

The bathroom door was damaged and could not be opened or closed properly. It was partially detached from the wall, creating a safety hazard. Upon requesting either a repair or a room change, the hotel informed me that no alternative accommodations were available. Additionally, the room did not have an iron or steamer; the hotel had only one available for all guests, which was insufficient.

Family

6/10

Pleasant

14 Jul 2026

KATERINE

I stayed there for three nights. I was very disappointed because they didn’t clean the room everyday or at least once when I was there. I have to ask to get new towels.

Family_with_children

10/10

Exceptional

14 Jul 2026

Md

Nice and clean, get the river side view and watch sunset.

Family_with_children

4/10

Poor

13 Jul 2026

victor

No room cleaning done for our 3-day stay. Shower pressure was extremely low, struggling to finish a normal shower. Toilet doesn’t flush well. Made couple of visit to front desk, but no one was available. I finally gave up trying.

8/10

Excellent

13 Jul 2026

Jordan

Overall it was good. We had to change rooms twice, first room the beds were doubles when I reserved queens and it smelled like someone smoked a pack of cigarettes in the room, second room the A/C wasn't blowing cold and it was 95 deg outside. The staff eventually found a room that worked for us. Breakfast was good, but I was a little disappointed that I had to pay $10/day to park at the hotel, I figured it was included with my stay, but not the case.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Michelle

The front desk staff was friendly and professional. Took us about 15 minutes to walk to the train station, but it was worth the walk. We found out you can park at the train station for free, too...even though it said $5 per day.

Friends

8/10

Excellent

12 Jul 2026

Cornelia

Good location, staff polite

Friends

8/10

Excellent

12 Jul 2026

Sheila

Our stay was good except for a smoke detector issue. Not a good night sleep on the 2nd night due to that and that staff that night was not very helpful. The issue stopped for an hour or two then the alarm went on again at 4am then stopped again. The next morning told the front desk and said someone will check the issue.
Went on our activity for the day and went back around 6pm. Called the staff and said the issue was taken care of. After an hour the alarm went on again which is very loud. Jason the front desk went to our room and tried to fix it but no avail. Thats the time we are transferred to another room. Its a hassle but want to thank Jason big time for the help.

Family

10/10

Exceptional

12 Jul 2026

Julie

Accueil chaleureux, hôtel propre, déjeuner complet.

Partner

8/10

Excellent

11 Jul 2026

Mohammed Juzar

Rooms were nice and spacious

Family

10/10

Exceptional

11 Jul 2026

Ralph R

Front desk was helpful. Very kind.

2/10

Poor

10 Jul 2026

Kim

We checked into the room. It was supposed to be a double they gave us a single. The woman at the front desk nicely switched us to a double but the double room had rat traps inside, so I went back to the desk and explained that we couldn’t stay there if there’s rodents, she said yeah they come and go through here sometimes.

Friends

2/10

Poor

09 Jul 2026

Nikayla

Mice in rooms

Self

6/10

Pleasant

09 Jul 2026

Amanda

This was a clean and very affordable place to stay and pet friendly! The roomand hallways have quite a bit of visible wear and tear but nothing offensive or problematic in any way. We’d stay here again.

Pet

2/10

Poor

08 Jul 2026

Shane

Awful experience!!
Pictures are deceiving. Hall carpet was gross, room had strange odor, bathrooms were old, tub faucet missing parts, toilet leaked & light bulbs were out. AC register had debris in it.
I had 4 night registration but only made it 2 nights due to the fact that on day 3 a big mouse came running out from behind the dresser & went under the vanity cabinet where there was a hole in the sheetrock that maintenance had try to fill with blow foam.
They offered to move me to another room but if there is 1 mouse then you know there are many more. I found the mouse trap behind the dresser & to the front desk. Her response was “that must be one of our problem rooms”.
This place cost about $400 a night, should have been $50-75.
Travelers beware

Family_with_children

10/10

Exceptional

07 Jul 2026

Tyra

Room was nice. Pub was great. Great dinner and atmosphere in the pub. Good breakfast

Family_with_children

10/10

Exceptional

06 Jul 2026

Veronica

Great price

10/10

Exceptional

30 Jun 2026

elham

I like everything except the horrible noise of air conditioning and the fan in restroom everything else was very good

Friends

10/10

Exceptional

30 Jun 2026

Qiongfei

Good breakfast

10/10

Exceptional

29 Jun 2026

Nicole

My husband and I were looking for a quick weekend getaway, and we truly couldn’t have made a better choice. From the moment we arrived, the staff set the tone for a wonderful stay—everyone was incredibly polite, helpful, and genuinely seemed to enjoy being there. The bar and pub staff were especially amazing, creating such a welcoming and relaxed atmosphere.

The entire property was spotless. You can tell cleanliness is a priority, and it made our stay feel comfortable and stress‑free. Everything you could possibly need is right on site or just a short walk or drive away. The beach is close, which made it easy to enjoy some sun and fresh air without having to plan an entire day around it.

We also appreciated how convenient the location was—close to restaurants, shops, and local attractions, yet still quiet enough to feel like a true escape. Whether you’re looking to unwind, explore, or simply enjoy a peaceful weekend, this hotel delivers.

We will absolutely be returning. Highly recommend for anyone looking for a clean, friendly, and convenient place to stay.

8/10

Excellent

29 Jun 2026

Nicole

The stay was good overall, but it was a little pricey, especially with having to pay an extra $10 for parking. The breakfast was amazing — honestly one of the best I’ve ever had at a hotel. The room was clean, and the property seemed well maintained.

I do think they should allow partial cash payments if someone doesn’t have enough available on their card. We paid for a room with a water view, and we did get that, but it also came with a highway view. The walk from the elevator to our room was also kind of long.

On checkout day, someone set off the fire alarm while we were eating breakfast, so our food ended up getting cold. That was frustrating, but the fire department responded quickly, which was good to see.

I also didn’t love that there wasn’t a microwave in the room itself and that the shared microwave was downstairs for everyone to use. The bathroom was pretty small too.

Overall, it was a good stay with a clean room, helpful staff, and excellent breakfast, but there are a few things that could be improved.

Partner

2/10

Poor

28 Jun 2026

midhun

Power outage with no power backup at 5Am in the morning , with Carbon monoxide alarms going off ( no ventilation, lights, hot water ) and no breakfast

Family

10/10

Exceptional

26 Jun 2026

Alexander

The rooms on the first floor near the laundry are loud. Otherwise, a nice place.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

CANDICE

Hotel was ok, clean for the most part quite and the pub was nice to have on site with good food

Family

2/10

Poor

25 Jun 2026

melody

Even though we prepaid they did not allow us to check in !!!!!!

8/10

Excellent

24 Jun 2026

Kate

Good place to stay if you are looking for the basics. Perfect for a night or two!

Friends

6/10

Pleasant

22 Jun 2026

Manny

Staff was knowledgeable. My suite wasn't avaialble. The website needs to update the kind of rooms it has avaialble.

Partner

10/10

Exceptional

22 Jun 2026

Tatjana

Clean.

Family_with_children

10/10

Exceptional

20 Jun 2026

Lingyun

Very clean room, nice river view, the breakfast is good.

Friends

10/10

Exceptional

18 Jun 2026

Klodian

15 min far from downtown. Perfect location!

10/10

Exceptional

16 Jun 2026

Blanca Leticia

El breakfast fabuloso y caliente
La atención fría y distante
No hacen limpieza diaria
Pasillos y elevadores sucios
Alfombras muy viejas y de mal aspecto
La recepcionista de mal humor al llegar en la madrugada
Es mentira lo del traslado hotel al aeropuerto a pesar de que lo dicen en sus características

Family

10/10

Exceptional

16 Jun 2026

Maria

Clean room

Family

8/10

Excellent

15 Jun 2026

Robert

Good

Partner

8/10

Excellent

14 Jun 2026

Thomas

A good serviceable hotel. Everything was fine but some of the touches in other hotels we found on our journey along the east coast were not here.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Ivy

Staff was really what I liked most. Always helpful. Friendly at restaurant. The hotel itself just needs some love. It was clean and the bed was comfy. there is some wear and tear due to age.

Family

4/10

Poor

13 Jun 2026

sagar

Wash sink was not draining well.

Family

8/10

Excellent

13 Jun 2026

Jeremy

Very kind staff and had a great time.

Partner

8/10

Excellent

10 Jun 2026

Dmitriy

There is no pool (though AI said there was). Vending machines did not work BUT they were removed during our stay and being replaced (soon) with a new one. Breakfast was good but would love to see waffle machine to be added to it. Loved yogurt machine if I would not have to click on dispensing button all the time (each click makes the machine work for a sec only). I did not mind the beds like other guests in their reviews. The rooms supposed to be cleaned ones every 3 days but from day 3 to our last day (6 in total) they cleaned or at least made beds all days... probably a glitch in their system? We had a friedge in our room which was bonus as I did not expect one. The front desk is awesome: we got the room earlier of the check in time with no fuzz. The washer/dryer for guests charged $5 instead of $2 but the charge pending so we'd see. The dryer did not dry the cloth fully despite 50 min cycle. Adams Pub is a good addition in term of food though it separated from hotel venue (so you can't charge on the room). Loved Clam Chowder and Cobb Salad. Not as much their Chips and Fish. Do take a stroll alone the shores in both directions of the hotel - you'll find a few good spots you can enjoy the harbor view
My main concern why I won't stay again: it is far enough from T station \"North Quincy\" so if you rely on public transportation walking distance plus lack of eating places nearby (not completely absent but they are just not healthy ones) is a significant factor for those 50+

Family

8/10

Excellent

10 Jun 2026

John

There is no airport shuttle, so plan on taxi. Websites are wrong.

The excise facility was closed for updating.

Mattress was terrible, but supposedly being replaced.

Food was excellent.

Partner

4/10

Poor

09 Jun 2026

MAUREEN

YOU NEED TO GET NEW BEDS IMMEDIATELY THAT WAS AWFUL. SLEEPING LIKE I WAS ON THE FLOOR.

2/10

Poor

06 Jun 2026

Linda

Very dirty. Not maintained. There was a mousetrap in my room. They are renovating but no thought to upgrades the room was pretty clean but no light switch in bathroom. No soap dish in the shower but bar soap provided. They do not clean but every 3 days. Not good.

Self

8/10

Excellent

02 Jun 2026

Ashanti

Outdated but did what it needed to

10/10

Exceptional

02 Jun 2026

Andres

Muy buen lugar

6/10

Pleasant

01 Jun 2026

Michelke

I didn’t like the overnight parking charge

Family_with_children

6/10

Pleasant

31 May 2026

Isabel

The bed were too small, supposed to be a queen.

Business

10/10

Exceptional

30 May 2026

Laurie

Really pleased with our stay. Accommodation was well kept and the facilities were user friendly. I would recommend.

Partner

8/10

Excellent

25 May 2026

Diane

We had a very nice stay. Walking distance to the subway, nice breakfasts, staff were great. We had a nice view and a comfortable room.

Family

10/10

Exceptional

25 May 2026

Daniel

Nice clean room.

Friends

10/10

Exceptional

19 May 2026

Gabriel

Breakfast was great

10/10

Exceptional

19 May 2026

Claudette

The place was clean, breakfast good. The elevator needs updating though

Pet

6/10

Pleasant

18 May 2026

anastasios

Really outdated tried fixing but still outdated hardly any water in the shower was there two days had to wash my hair I’m the jacuzzi. The ac is noisy and really old.

Partner

8/10

Excellent

18 May 2026

Hugh

A nicely located older hotel on the outskirts of Boston. Easy to access via rideshare apps (Lyft, Uber). Hotel sits beside river (?) that makes it nice to sit beside and enjoy morning coffee. Hot breakfast is okay; typical food for respective hotels. Wifi worked very well. Front Desk staff and breakfast servers were nice and helpful. If in the area, would stay again.

10/10

Exceptional

18 May 2026

Terry

Clean property with very friendly service

Family_with_children

10/10

Exceptional

18 May 2026

Jo Ann

Room was clean but small. They have a nice restaurant on property. Did not get to eat breakfast. Staff was very friendly.

Friends_and_family Family

2/10

Poor

17 May 2026

Christopher

Tv didn’t work. Shower would not drain. Imagine showering and foot of dirty water your standing in….

Self

2/10

Poor

16 May 2026

Gengcheng

smelling bad, insects crawling on the floor and wall. Bed and pillows smell.

Self

10/10

Exceptional

15 May 2026

Ciaran

Very well maintained and clean hotel

Self

10/10

Exceptional

14 May 2026

Samuel

Good

Friends

10/10

Exceptional

14 May 2026

Lily

Excellent customer service.

Partner

10/10

Exceptional

11 May 2026

Neil

Breakfast was great the three times with went. A lot of parking spaces and lights was bright.

Friends

10/10

Exceptional

10 May 2026

George

Comfortable stay, great location for walking distance to restaurants.

Partner

6/10

Pleasant

10 May 2026

Jaganathan

Horrible shower, decent breakfast, fire alarm switched on for hours

Self

8/10

Excellent

09 May 2026

Laura

We stayed 4 nights and overall it was a good stay. The location is within walking distance of bus stops & T-station, the in-house breakfast was pretty good and convenient, but there was a Dunkin’ Donuts within walking distance and Panera & Target store within a few miles. Evening food & drinks at the in-house Adams Pub was really good. There is a beautiful scenic walking path along the inlet right outside the hotel that was perfect for stretching your legs. The staff was very friendly and helpful. They were responsive and always available. Our towels and linens were clean, room cleanliness adequate, room temperature was comfortable, and water pressure in the shower was good. The mattresses were just ok, not that comfortable. Good quality pillows. Walls are thin, so you hear your neighbor’s TV. Smells from the kitchen and garbage cans in the hall really permeate the floor quickly, so odors were overwhelming at times. The whole place would benefit from some updated remodeling and deep cleaning, but you can tell the staff do what they can to maintain the premises. Overall, I think it was a good value for the price and would recommend.

Family

10/10

Exceptional

08 May 2026

Grace

Good

4/10

Poor

08 May 2026

Athena

It always took two or more tries to finally get into the hotel parking lot because they were on a side road and kept missing it. The first night the fire alarm went off at 10:45 pm at night! And what's with the paid parking?! There is no reason a hotel like this should be charging 10 bucks a night for parking! Will not be staying here again. No microwave in rooms either like Choice Hotels (of which I am member and will be staying at from now on).

Self

10/10

Exceptional

08 May 2026

Max

Good

Partner

10/10

Exceptional

07 May 2026

William T.

Breakfast was great. You could smell bacon as soon as you stepped off the elevator!!!!

Self

8/10

Excellent

07 May 2026

Sai Preetham

Overall great for the price

Partner

6/10

Pleasant

03 May 2026

Ashley Lise Marie

An older hotel with no amenities but the room was spacious and clean.

Family

10/10

Exceptional

03 May 2026

Jackson

Loved the breakfast options fresh and delicious.

Family_with_children

10/10

Exceptional

01 May 2026

Riley

Staff were incredibly friendly and helpful throughout our stay.

Friends

10/10

Exceptional

30 Apr 2026

Daniel

Amazing stay! Clean rooms and friendly staff.

Family_with_children

10/10

Exceptional

27 Apr 2026

Grace

Loved it.

8/10

Excellent

27 Apr 2026

Yijun

Breakfast is OK. Bar is good

10/10

Exceptional

25 Apr 2026

Jenna

Clean with friendly staff. Happy with our stay.

Family_with_children

10/10

Exceptional

25 Apr 2026

Taylor

Staff was super nice and helpful + very affordable for being so close to downtown

Partner

10/10

Exceptional

24 Apr 2026

Aria

Helpful and kind staff.

Friends

10/10

Exceptional

23 Apr 2026

Abigail

Really nice

Partner

10/10

Exceptional

23 Apr 2026

Harper

Amazing service, would definitely come back.

Partner

10/10

Exceptional

20 Apr 2026

Kleine

Good breakfast and room service.

Friends

10/10

Exceptional

19 Apr 2026

Juan

Love it

Partner

8/10

Excellent

18 Apr 2026

Mahfuzul

Overall peaceful place. front desk was so cordial and breakfast was awesome

10/10

Exceptional

16 Apr 2026

Sorin

Clean hotel

Partner

6/10

Pleasant

14 Apr 2026

JahJah

Didn't eat breakfast

Self

10/10

Exceptional

12 Apr 2026

DAWN

Breakfast was lovely with great selections.

10/10

Exceptional

11 Apr 2026

Joane

Breakfast is great and filling. Staff were nice and the bar was full! Overall, great service and we’ll come back

Family_with_children

10/10

Exceptional

10 Apr 2026

Wendy

Great team

Partner

10/10

Exceptional

07 Apr 2026

MICHELE

Clean updated rooms, staff was awesome.

10/10

Exceptional

31 Mar 2026

Monti

Excellent

Partner

10/10

Exceptional

30 Mar 2026

Marcelle

Always good - clean and efficient

Self

10/10

Exceptional

28 Mar 2026

Lina

Good

Partner

10/10

Exceptional

28 Mar 2026

Connie

Malia was nice. Room and breakfast area much nicer than I expected. Traffic facing room was pin drop quiet. This property is a hidden gem. 12/10 would recommend. Oh yeah and did I tell you she let me in early? Yay. Go stay at this Best Western in Quincy Mass. Great value.

Self