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Residence Inn Boston Dedham

Canton - MA · United States

259 Elm StView location

8.4/10Excellent577 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.6/108.6
Quality10.0/1010.0
Value8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Boston Dedham

Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Grab a bite from the grocery/convenience store serving guests of Residence Inn Boston Dedham. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

Located in Dedham, Residence Inn Boston Dedham is in the suburbs, a 1-minute drive from Legacy Place and 8 minutes from Blue Hills Ski Area. This hotel is 8.4 mi (13.5 km) from Boston College and 9.5 mi (15.3 km) from Wellesley College.

Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 250 per stay
    • A damage deposit of USD 250 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0009040730
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 5.00 per day
    • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Legacy Place 0.2 km / 0.1 mi
The Skating Club of Boston 4.7 km / 2.9 mi
Blue Hills Ski Area 10 km / 6.2 mi
Babson College 12.4 km / 7.7 mi
Boston College 13.5 km / 8.4 mi
Franklin Park Zoo 14.3 km / 8.9 mi
Samuel Adams Brewery 14.3 km / 8.9 mi
Wellesley College 15.3 km / 9.5 mi
Longwood Medical Area 15.8 km / 9.8 mi
Boston Children's Hospital 16 km / 9.9 mi
New England Baptist Hospital 16.1 km / 10 mi
Coolidge Corner Theatre 16.1 km / 10 mi
Dana-Farber Cancer Institute 16.2 km / 10 mi
South Shore Plaza 16.2 km / 10.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2011
  • Total number of rooms: 81
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 34 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Concierge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Basketball
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 42 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    Residence Inn Boston Dedham

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Living room
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 42 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn Boston Dedham

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Kitchen
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathroom
    • Fridge
    • Microwave
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Living room
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Boston Dedham

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Boston Dedham

8.4
Excellent
577 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.6 /10
Quality
10.0 /10
Value
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
20 Jun 2026
Daniel
I had a great stay at the Residence Inn Boston Dedham. The staff were friendly and helpful throughout my visit. The hotel is conveniently located near Legacy Place and the commuter rail, making it easy to get around. I also appreciated the pool and the complimentary breakfast, which was a nice added benefit. Overall, a comfortable and convenient place to stay.
Family
10/10
Exceptional
15 Jun 2026
leisha
Very pleasant friendly staff. Clean facilities large room everything you need for self catering if you want or restaurant over the road. Train station 5 min walk taking you right into boston.
Family
10/10
Exceptional
10 Jun 2026
Stephanie
We didn’t wanna leave. Everyone is super helpful. It became our home away from home. I would go back in a heartbeat.
Business
10/10
Exceptional
06 Jun 2026
Shamika
Simone at the front desk and Jean were very helpful
Family_with_children
10/10
Exceptional
02 Jun 2026
Shannon
Marriott Quality. Had a great stay. The staff were wonderful. Place was immaculate. Thanks :)
Family_with_children
10/10
Exceptional
31 May 2026
Latia
My stay was good every staff member was so nice,helpful. The only thing that was different then other Marriott i stayed at is the breafast was not the best the oatmeal was not made it was inst in a cup for us to make and the creamer was not filled. No regular sugar only organic sausage every day..
Friends_and_family Family
10/10
Exceptional
31 May 2026
Ibrahim
Allowed me in at 12:30👏
Excellent breakfast
Friendly staff
10/10
Exceptional
25 May 2026
Deborah
Friendly, helpful staff
Partner
10/10
Exceptional
20 May 2026
Lavar
The room was clean the staff was friendly and the breakfast was good.
Family
10/10
Exceptional
14 May 2026
Mahmoud
Wonderful stay from checkin to checkout. Super friendly and helpful staff, comfortable rooms, smart TVs, convenient location.
Self
10/10
Exceptional
12 May 2026
Lee Anne
Nice friendly staff
Business Self
8/10
Excellent
11 May 2026
Jane
-
Partner
8/10
Excellent
25 Apr 2026
Jasmin
The people here were amazing. Every interaction was delightful from start to finish. That being said, the property could use some work. The elevator sounded sketchy, and the room could use updating and maintenance. Despite the disrepair, the staff was so wonderful I would come back regardless. Thank you to the front desk staff, the housekeeping staff, and the breakfast/kitchen staff.
Family_with_children
8/10
Excellent
24 Apr 2026
Alexander
The only negative is the noise of the heater/ac unit.
Family
8/10
Excellent
17 Apr 2026
Secundino
Was great.
8/10
Excellent
12 Apr 2026
Olena
It was just fine for what we needed
Business
8/10
Excellent
09 Apr 2026
joel
A bit surprised to have nightly parking fees in a hotel like this. (Not a downtown venue, dedicated lot for a free standing property in a Boston suburb)

Also you have to tell them to clean - not an issue, but something of which to be aware.

Otherwise, re
8/10
Excellent
06 Apr 2026
Inga
When we got there, overall everything was fine, except of bathroom door had quite big size blood spot on it and it looked bad. I cleaned and I told the front desk person about it.
Other than that everything was fine. Breakfast is good. They have coffee all day.
Room is big and nice with kitchen and everything there. Technically it looks like a studio apartment.
They don’t do housekeeping every day, but they changed our towels when we asked and gave us extra ones.
There was a lady in the dining area, which was helping during the breakfast. I don’t know her name, but she was very nice and helpful.
Overall is a good hotel and I would stay there again.
Family
10/10
Exceptional
29 Mar 2026
Sherry
Clean rooms, friendly staff, fresh complimentary breakfast. Nice location
2/10
Poor
27 Mar 2026
Rong
too close to highway. noise around every conner of room. Can not get any sleep at all. Worst experience ever.
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Carlos
Love it
Partner
10/10
Exceptional
17 Mar 2026
Elizabeth
Great service
Family_with_children
6/10
Pleasant
15 Mar 2026
Margaret
The location was great, the pool was was warm. The front desk staff was awesome! The building was old and didn’t feel terribly cared for.
Family_with_children
10/10
Exceptional
12 Mar 2026
Alfred
Yes, the location was excellent for my business trip and plenty of restaurants to choose from.
Self
2/10
Poor
03 Mar 2026
Jean
Outrageous pet fee $150. I was only there one night. Also you have to pay separately for parking
10/10
Exceptional
22 Feb 2026
Carolyn
Everything was awesome....
Partner
6/10
Pleasant
21 Feb 2026
Mario
Pros - entire staff from front desk to house keepers are all great.

Cons - the entire place needs renovation and only the 2bed hotel rooms have an actual oven.

Overall - it’s decent , it used to be a super cool hotel but it just needs renovation.
Partner
2/10
Poor
16 Feb 2026
Tyrell
The room had a very strong nauseating and sickening smell. As we were napping we were hearing noises within the walls and there was a small mouse within our room. We booked two nights but was so disgusted that we left before the second night
Leisure Partner
10/10
Exceptional
01 Feb 2026
Brian
Great front office staff. The front desk staff person, the woman handled a statement from and guest perfectly. Turnd confrontation into a non issue in moments. Good for her.
10/10
Exceptional
29 Jan 2026
Prasad
Clean rooms, excellent amenities and service.
10/10
Exceptional
27 Jan 2026
Brian
The roomnwad spotless, everything was
10/10
Exceptional
26 Jan 2026
Brian
Christine at the front deskwas so noce and helpful. She represents your company so well. There was a difficult person and she was so professional in the manner she handled him.
Business Self
10/10
Exceptional
19 Jan 2026
Brian
Totally recommend
Leisure Family
6/10
Pleasant
01 Jan 2026
Iana
Overall, my room was great for the price. Having kitchenette was a plus. This hotel is conveniently located off I-95.
There are 2 things that made my stay less pleasant: very thin walls and 2 cockroaches that “greeted” me in the morning.
Partner
10/10
Exceptional
24 Dec 2025
Leeza
Yes everything was perfect
Business
10/10
Exceptional
17 Dec 2025
Michael
Arrived and given a free bottle of water and a snack. Front desk was friendly and pointed out amenties, pool, gym, etc. I had a clean room on an upper floor and was not disturbed. I had to leave very early and breakfast was hot and fresh at 6:30am. I really appreciate the stay!
Business
8/10
Excellent
16 Dec 2025
Dimitar
Well, the room was spacious, but for sure no spotless. It could use some dusting and vacuuming.
Business Self
2/10
Poor
06 Dec 2025
Amy
The room was the dirtiest I’ve ever seen. Duct tape on the seam between the bedroom and bathroom, that was all tattered and dirt / dust clung to it. Stains on couch and floors. Dust built up on every surface, just minimal cleaning is done there. Many things were damaged in the room, such as the refrigerator, all dented up.
After talking to some local we found out that place and other hotels in that city had housed immigrants,long term….
Business_and_leisure Family
10/10
Exceptional
29 Nov 2025
philip
yes
Leisure Self
10/10
Exceptional
29 Nov 2025
Tammy
Friendly and clean
Friends_and_family Family
8/10
Excellent
25 Nov 2025
Stephen
Room was clean. Staff very friendly and helpful. Location great.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Cassandra
Nice room
Business_and_leisure Family
8/10
Excellent
15 Nov 2025
Brian
Clean and friendly staff
10/10
Exceptional
14 Nov 2025
Thomas J
Great room, which was a fully outfitted suite. Next to the outdoor shopping plaza within walking distance. They let us into our room early, and the staff was great!
Business
10/10
Exceptional
11 Nov 2025
Andrew
Great helpful staff at the front desk
6/10
Pleasant
09 Nov 2025
Shaw-Wei
Temperature control is not working. The room is too close to highway very noisy. We have to switch different room.
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Laura
Comfortable - queen suite. Perfect for my needs.
Leisure Self
10/10
Exceptional
06 Nov 2025
Timothy
Clean and quiet.
Self
6/10
Pleasant
31 Oct 2025
David
Nothing fancy. Clean basic hotel room.
10/10
Exceptional
27 Oct 2025
ELISE
Nice, welcoming staff. Clean and safe place to stay.
Leisure Self
10/10
Exceptional
25 Oct 2025
Monique
Staff is friendly and service was great
10/10
Exceptional
21 Oct 2025
Aireen
N/A
6/10
Pleasant
20 Oct 2025
Kelly
Everything at hotel was as expected, only problem was what i booked through hotel. Com was not what i got when i got there. I was supposed to have 2 queen size beds instead one queen size bed and a kitchen and a sofa. Was really disappointed by this.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Monique
Mall nearby and quiet area..alot of shopping
10/10
Exceptional
15 Oct 2025
John
Great staff and breakfast.
2/10
Poor
15 Oct 2025
Bahinah
Our first room the bathroom wall the the baseboard were coming off the wall. The hall way and the room smelled musty. Our next room was just as unclean and the shower wasnt working. I had to ask for clorox wipes to clean the room myself after one of the staff asked me if my kids knew what clean was because they were disgusted and wanted to leave. They were more annoyed that I didnt like the condition of the rooms then about fixing the issues. Breakfast was supbar with low quality items. The top of the coffee lids had mold. I came from out of state, and didnt know the area with no car and prepaid. This hotel wasnt worth the price, all the negative reviews were right. I would book somewhere else. I'll add pictures if I can.
Business_and_leisure Family_with_children
10/10
Exceptional
13 Oct 2025
Christine
Nice facility with lots of amenities. Pool, gym, spacious rooms with kitchens and a separate living area. The shopping center across the way is huge and has lots of options for restaurants and shopping.
Leisure Self
8/10
Excellent
11 Oct 2025
Raymond
My room was spacious, clean and comfortable. The breakfast buffet had many choices and was well maintained. I would have given them 5 stars overall except for the WiFi. It was extremely slow. I only learned when I checked in that is by design, as the property will provide a faster - some may call it normal - speed WiFi for an extra, daily charge. No where in the hotel listing is this stated. I gave the property feedback and the manager wrote they will work “to ensure all details are fully transparent moving forward”.
Leisure Self
10/10
Exceptional
05 Oct 2025
Elizabeth
Good place to stay
Business Partner
8/10
Excellent
01 Oct 2025
Victoria
Shopping minutes away
Leisure Friends
10/10
Exceptional
28 Sep 2025
yannick
.
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Jaime
It was just a mother daughter night away and we had a great time!
Friends_and_family Family
8/10
Excellent
18 Sep 2025
Pierre Paul Amos
This is a nice place to stay.
Leisure Partner
10/10
Exceptional
15 Sep 2025
Swaroop
Everything was good. Distance from station is walkable
Business Partner
10/10
Exceptional
01 Sep 2025
Eric
I loved the layout of my room and the furniture, bed, bathroom, etc. were all nice and in very good condition.
Business Friends
8/10
Excellent
31 Aug 2025
susan
The suite is great, but I wish there were a less expensive option for just a room as it's only me staying for a night's sleep. Breakfast presents very nicely, but the quality of the food is not good. I'm sure many don't care as it's \"free\" but it's just low quality food.
Business Self
2/10
Poor
25 Aug 2025
MAHIMA
Ok, not great.
2/10
Poor
25 Aug 2025
Duncan
We reached out over 3 weeks before a booking to either reschedule or cancel in order to better accommodate our customer. The woman who answered the phone sounded confused and annoyed that someone could ever want to do that and said we would have to go through our booking site.

When we did go through our booking site, all they did was reach out to the hotel on our behalf. Then the hospital took nearly 2 full days to finally respond with the sentiment “No, we’ll be keeping your money whether you show up or not.”

I will travel to the Boston area for about a week each year, and I will never consider this hotel again.
Business Self
10/10
Exceptional
20 Aug 2025
Michelle

Great

Great place to say with all the amenities that you need. Only issue was that I wish housekeeping came around more often
Friends_and_family Family
8/10
Excellent
18 Aug 2025
Richard
Ok
Leisure
8/10
Excellent
25 Jul 2025
Jeanne
Professional, friendly, helpful staff, especially Zorica, the breakfast hostess. Comfortable bed, the sofa not so much. We had a few minor issues in the room that were resolved quickly. AC was very loud, but we were certainly glad to have it with 90+ degree temperatures!

The proximity to Legacy Place, with lots of shops/restaurants (including a Whole Foods) within walking distance is definitely a plus! There’s also a Costco nearby.

This was our 2nd extended stay at this property and we would recommend it to others.
Leisure Family
8/10
Excellent
11 Jul 2025
Brenda
Outdoor space at property was not good but plenty of parks and areas in short driving distance. Room was good, bed comfy, breakfast not terrific but supportive for 5 night stay. Location fabulous for getting in and out of city and nice supermarket, shopping, eating in walking distance.
Business_and_leisure Family
10/10
Exceptional
05 Jul 2025
John
Close to train
Business Self
6/10
Pleasant
29 Jun 2025
Lisa
The staff were not very welcoming and the room was tired and needed updating. It also had an unpleasant odor and stains on the sofa. But the room set up is nice and the location is good
Leisure Friends
10/10
Exceptional
29 Jun 2025
Pascale
Great job everyone
10/10
Exceptional
20 Jun 2025
Kevin
Good
8/10
Excellent
02 Jun 2025
Patty
Great customer service from all employees. Comfortable room
Leisure Partner
10/10
Exceptional
20 May 2025
David
The location was great near shopping and dining options. Easy on and off insterstate. Staff was great
Leisure Family
6/10
Pleasant
12 May 2025
Jeffrey
The room was clean but the pool was closed. This is why I chose the establishment. They should remove that option on the booking site
Self
4/10
Poor
11 May 2025
JOHN
The room was not cleaned to the standard we've come to expect in Marriott properties. The breakfast room staff were very accommodating and did an outstanding job of keeping items replenished and assisting guests. The pool and hot tub were out of order during our stay. Tiles were falling off the fireplace hearth. The night clerk was very friendly and helpful but at checkout the clerk could not provide us a paper copy of mystatement. We won't be staying here again.
Leisure Family
10/10
Exceptional
11 May 2025
Rocco
The stay was fine although. The fridge had dents in the door which made a bad impression. The bed linens could have been better along with the pillows.
Friends_and_family Family
10/10
Exceptional
06 May 2025
Nicol
Nice friendly staff
4/10
Poor
05 May 2025
Luke

Both negatives and positives here

Pool was “under construction” which was a big reason for booking this hotel. Then the pull out sofa bed had mouse droppings in it, which is especially upsetting as that’s where my children would have been sleeping. Instead I had to give them the bed and my wife and I ended up on the sofa bed. Traffic from the highway was much louder than I expected as well.

It was a large spacious room though and the hotel itself is close by things.
Friends_and_family Family
8/10
Excellent
03 May 2025
Maria
Everything was great
Self
10/10
Exceptional
28 Apr 2025
Mauro
Great hotel! Close to the train station. Only downside was that they only had one plunger for the entire hotel.
Leisure Family
2/10
Poor
27 Apr 2025
Jack
The room was clean but smelled terrible, had a weird onion smell that wouldn’t go away. Bad sound proofing between rooms too. Don’t stay here
Leisure Self
10/10
Exceptional
26 Apr 2025
Pradhip
The front desk was very helpful!
Business Self
8/10
Excellent
24 Apr 2025
Kyle
We had a great stay. Hotel has some minor cosmetic issues but overall clean and each staff member we spoke with was great!
6/10
Pleasant
21 Apr 2025
Edward
The price was right but the staff was not very friendly and the interior has not been maintained well. Also the cleaning staff is quite noisy with loud conversations and music playing in the hallways in the mornings.
Leisure Self
10/10
Exceptional
20 Apr 2025
Ashley
I have stayed at this property a few times and im alwasy happy with room's and the breakfast is alwasy so good. Compliments to the chef and shes so nice.
Leisure Family_with_children
10/10
Exceptional
20 Apr 2025
Christine
ggg
10/10
Exceptional
13 Apr 2025
Marmina
Good
10/10
Exceptional
07 Apr 2025
Richard
The Breakfast rep was very polite and helpful, she made good waffles and made sure we had knowledge of what was available. The check-in rep Enga was very nice and explained all the details about check-in & check-out including the services provided.
Business Partner
8/10
Excellent
06 Apr 2025
Patricia edith
Overall the staff was very friendly with the exception of a couple people. The suite we had gave everyone privacy and were fairly nice. I know the property is still under renovation, so I over looked a few things. But overall we all had a comfortable and nice stay.
Leisure Family
2/10
Poor
25 Mar 2025
Allison
Front desk person was professional, she didn't want to participate in anyting unprofessional, she did her best. The property was dirty in my room.
Leisure Self
10/10
Exceptional
23 Mar 2025
Joielyn

Wonderful Stay

The staff was so friendly and helpful! Rooms were very clean. Great experience.
Friends_and_family Family
4/10
Poor
16 Mar 2025
Matthew
The pool was closed, which was not indicated anywhere. When I asked about this, the manager said it was listed in the fine print on the website. I went and looked on the website and it was not on the website anywhere.this sucked.
4/10
Poor
16 Mar 2025
Verified traveler

Not a family hotel

The smell of cigarettes in my room was unbearable, they didn’t have any more rooms available and the air neutralizer they gave me to use did nothing. Even though it is a smoke free building the woman at the desk didn’t seem to shocked when I told her about the smell and proceeded to tell me the carpets were just cleaned in that room indicating they were told by housekeeping how bad it was. Pool is totally out of service, they claimed it was in “the fine print” on their website which if that is the case they need to tell these third party booking pages to not say they have a pool because it’s been under repair for well over a year. Their noise policy was harsh, one complaint called for immediate eviction, we were here for a soccer tournament with many other families quiet hours changed for us because of that so at 7:45 pm we were told it was time to be quiet although it was posted very clearly that quiet hours were 10pm til morning.
Friends_and_family Family
10/10
Exceptional
25 Feb 2025
Victoria
Friendly staff and convenient to the highway and shopping
Friends_and_family Family
10/10
Exceptional
19 Feb 2025
Kevin
Bring your lil hoe she’ll love it

Location & surroundings

Residence Inn Boston Dedham
259 Elm St, Dedham, United States

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Residence Inn Boston Dedham

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