Name: Homewood Suites by Hilton Needham Boston
Address: 200 First Avenue, Needham, 02494, US

10/10

Exceptional

11 Jul 2026

Guibin

Wonderful breakfast, clean room, clean common area, plenty of parking lot

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Esperance

It was quiet, I did rest well. Room was clean, towels were not enough and hand soap in the bathroom was not there.

Family

8/10

Excellent

10 Jul 2026

Jungwon

There were some rats by the trash bin next to the door that leads to the parking lot.

Family

8/10

Excellent

06 Jul 2026

Alisha

We have stayed here many times now and more times than not, the pool has been closed. We have small kids so not having this activity for our stay is the worst.

Family_with_children

8/10

Excellent

05 Jul 2026

Kim

The room itself was pretty good. Beds and sheets appeared clean and were comfortable. Pillows were not great. Bathroom floor was not completely clean. Decent-sized red spot on carpet was off-putting. Worst part was the family of rats that greeted us at the door our last night there. Luckily it was our last night and we were on the fourth floor. A pleasant enough stay, but probably wouldn’t stay here again.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Leslie

Spacious suite, clean room, etc and very safe with parking at hotel. WiFi was only mediocre according to my teens. We used cellular data. Breakfast was AMAZING. I am now addicted to gluten free bagels. lol You have to ask for gluten free items (kept in fridge in back), as they may go quickly if left out and kids may grab them not knowing what they are.

On day 2, an adult person washed their depends diaper in a washer. The second washer was sandy and took my quarters. The third washer worked great. I reported the diaper. On night 3, the diaper was still in the overflowing trash and silicone goo was still in the machine. This being said, housekeeping kept the rooms, lobby and breakfast areas sparkling and visit every other day to replenish things. They just left out the laundry room.

The pool is currently closed during peak summer season with maybe a sand machine in the room. It’s a shame they can’t get expedited repairs done. We would have loved it. My older boys enjoyed the gym facilities.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Ralph

The room was large and comfortable. Staff was very pleasant and helpful. Everything was clean and worked well. I would certainly stay again at this property. It was close and convenient for what I needed.

4/10

Poor

28 Jun 2026

Flo

When we entered the room there were crumbs on the carpet - not a big deal. The big was the condom wrapper and tissues behind the night stand. Ewww! The front desk clerk did offer to move us or come clean it up. We opted for clean up as it was already getting late. The kitchen although clean had very few utensils - 2 spoons 1 teaspoon and 1 soup spoon. We came down for breakfast 20 minutes before it was ending, and there were no potatoes or eggs ☹️. Lastly the bed was pretty uncomfortable. I usually don’t write poor reviews but this was not a stellar stay.

Partner

10/10

Exceptional

26 Jun 2026

Xiaofeng

Staffs were friendly.

Family

10/10

Exceptional

24 Jun 2026

Elizabeth

Excellent facility, wonderful, helpful staff. Great location.

Family_with_children

10/10

Exceptional

19 Jun 2026

Praveena

Good

10/10

Exceptional

12 Jun 2026

Virgil

Super nice

10/10

Exceptional

10 Jun 2026

Udi

Very pleasant suite hotel. Highly recommend

Partner

10/10

Exceptional

05 Jun 2026

John

.

Self

10/10

Exceptional

01 Jun 2026

Danette

Very pleasant stay! Everything was fresh, clean, comfortable and up to date.

Pool was closed during our stay, but we wouldn’t have used it this time and notice was given.

Highly recommend.

Partner

2/10

Poor

28 May 2026

Kristin

Room smelled like dirty diapers. No one at the front desk to answer my phone call several times. No one at desk when I had to physically go there. Long wait times for someone to show up. overflowing garbage at the exterior side entrance for parking. halls and elevators unkept. Same dirty items all week on the floors. pool was closed all week. night supervisor was rude when approached about the Pool. I was attending class all week, and for what I was charged (double what Sheraton was charging with a pool in use), I wanted to see about having my stay discounted for that reason alone. The response was that the pool closure was identified on their website, (maybe it is now,but it wasnt there when I booked my room) and that I already got a discount when I booked through Expedia (which I didnt do), and I would have to go to them to complain. and that the gym is open. I wasn't asking about the gym! what does that have to do with the use of the pool. He walked away without any satisfaction and left a woman at the desk who had only been there 1 week and she was in shock. Bad review for the site, and the service. I would never use them again in the future. KC

Self

8/10

Excellent

25 May 2026

bruce

Good location for our needs. We stay here frequently

Partner

10/10

Exceptional

18 May 2026

Virginia

Four years ago we stayed here for the first time when we moved our granddaughter into college. We continued to stay here every time we visited her at Lasell University. This trip was to celebrate her graduation, it was bittersweet because we knew we wouldn’t need to return. Thank you to the wonderful staff who made every visit a wonderful experience.

Partner

6/10

Pleasant

17 May 2026

jian

The hotel floor was dirty, staff is not very welcoming

10/10

Exceptional

14 May 2026

Danielle

Enjoyed my stay. Room was spacious, free breakfast was fantastic and had a lot of variety; hotel was quiet and well maintained. Would definitely go back.

Pet

8/10

Excellent

12 May 2026

Pat

Coffee was horrible!

Partner

6/10

Pleasant

04 May 2026

Renee

Gym was above hotel average.
Breakfast was great with a lot of good options.
Only issue was our room- the beds weren't great and the pillows undersized for the beds. There was food visibly smashed into one of the purple chairs, but we got in so late we didnt want to go down and change rooms. Kind of made me question everything, but nothing else seemed amiss. Very generously sized room with a living and kitchen area.

Friends_and_family Family

8/10

Excellent

04 May 2026

bruce

Kitchen was great

10/10

Exceptional

01 May 2026

George

Great would stay again!

Partner

10/10

Exceptional

01 May 2026

Kristina

Room was spacious and clean and location was perfect.

10/10

Exceptional

26 Apr 2026

Helen

Great stay for the weekend

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Marie

Great staff

Family_with_children

8/10

Excellent

24 Apr 2026

Rebecca

Clean and comfortable

6/10

Pleasant

21 Apr 2026

Carlo

Everything was good ..hotel room was clean but the rug was kinda grimy and the shower was old ..needs updating to make the stay more relaxing

Family_with_children

4/10

Poor

18 Apr 2026

melissa

The hotel is a little tired. However, I understand they are getting a light refresh this summer.
When going to bed, I pulled my sheets back to see a dirty snot laden fitted sheet. OMG! They gave me new sheets, but after receiving the correct size, I had to remake the bed myself.

Self

10/10

Exceptional

16 Apr 2026

Mark

Enjoyed the breakfast..good variety of eggs meats and coffee juices..room was clean quiet and comfortable, would definitely recommend for future stays.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Jiaolong

The room space is large.

8/10

Excellent

13 Apr 2026

Deborah

The pool was closed.

Family_with_children

6/10

Pleasant

11 Apr 2026

Thomas

Overall not a great stay for us, although probably a good value for families with kids. Biggest complaint was the beds were way too small for a tall couple, our taller son had to almost sleep sideways in his bed.

Also pretty noisy, could hear feet pounding above and all noise from the hallway.

Staff was very courteous and helpful when needed.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Martha

Great breakfast. Nice clean rooms. I wish the pool had been open but it wasn’t

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Alexander

The hotel was clean and beautiful inside. The staff were friendly. The only complaint is that we didnt know the pool was broken and we brought kids on a field trip to Boston and they were looking forward to the pool. I dont know if that can be helped, but I wish we knew ahead of time that the pool was out of commission.

8/10

Excellent

30 Mar 2026

Caroline

Pool was out of service but we were not informed of that ahead of time

Pet

8/10

Excellent

20 Mar 2026

Michelle

The room was great. Clean and large. Overall the hotel was very clean and newly rennovated.

Self

8/10

Excellent

01 Mar 2026

Yishan

Room spotless, staff helpful, gym well equipped but filthy.

Family

8/10

Excellent

01 Mar 2026

Yishan Thomas

Room spotless, staff very helpful, gym well-equiped but filthy.

Family

10/10

Exceptional

25 Feb 2026

Ada

The room was super clean and the staff at the front counter were very pleasant. The only thing was that the pool was not working for my stay which would have been nice.

10/10

Exceptional

18 Feb 2026

Frank

Spacious, quiet, comfortable, great parking, convenient, fairly priced.

10/10

Exceptional

21 Jan 2026

Kimberly

Room was super clean, the staff was very nice and accommodating. Breakfast was delicious. The pool was amazing!! Weird, but the shampoo, conditioner, body wash and lotion smelled awesome. We would definitely stay again.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Melissa

I can’t say enough good things about my stay. Large, well equipped fitness room, extra large well equipped room, quality products in the shower, and responsive housekeeping requests. If each Homewood suite is this nice I won’t stay anywhere else when traveling.

Business Family

10/10

Exceptional

18 Jan 2026

Arianna

Quick check-up, very clean spacious room and pool was never busy.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Janet

Enjoyed our stay completely! Breakfast was exceptional!

Business Partner

8/10

Excellent

27 Dec 2025

Newell

Check in was great. Room was good as well. But there was some white ER light that would flash every five minutes or so which kept one of us up. And the breakfast was mid to poor.

2/10

Poor

24 Dec 2025

HUBERT

I did not have a chance to eat breakfast.

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Michael

Room was nice and staff very nice.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Sharon

The reservation process was very poor

10/10

Exceptional

14 Dec 2025

Ahmad

Clean spacious

8/10

Excellent

13 Dec 2025

Christine

Staff very friendly! Our room was spacious and clean, and comfortable. Our breakfast was included, but wasn’t the greatest but ok

10/10

Exceptional

07 Dec 2025

Reinaldo

Room was spotless

Business Self

8/10

Excellent

05 Dec 2025

Judy

Nice room arrangement. Glad they could accommodate my 2 cats. Nice breakfasts.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Gabriela

The room was clean, and the towels and sheets were very very soft!

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Linda

Everything was really good except the freezing pool. I was disappointed about it, considering I double checked they had a heated indoors pool, nor the room where the pool was. The response by the person at the front desk was totally inapropiate arguing there is a law in Massachusetts that forbids hotels to have a warm pool, totally false; as if I, as a swimmer, haven't been in other indoors pool in Needham or Boston. For a 5 days stay I asked before making a reservation, I feel they lied to me about the facilities of the hotel. For a Hilton place I recommend checking this.
Propiat

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Maria And kevin

Great room. Breakfast ending at 9:30 was too early. Otherwise great

10/10

Exceptional

26 Nov 2025

kim

Room was clean, staff was professional and courteous allowed late ck in and ck out

Business Family

8/10

Excellent

21 Nov 2025

Joseph

Good Room, Courteous front desk person, would have been nice if the bar was open, all in all good place for the cost

Leisure Family

6/10

Pleasant

18 Nov 2025

Marissa

The room was spacious, great price for the space & amenities in the room like a full size fridge, desk, etc but the bedding felt so cheap and overused, they were piled and rough.

6/10

Pleasant

17 Nov 2025

Kristin

The room was clean. Staff were very friendly. Apparently everyone sleeps on the side closest to the bathroom. The mattress was sunken on that side and lumpy. Time for a new mattress.

Self

10/10

Exceptional

17 Nov 2025

Joy

The room was spotless. Room was very nice.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Lilian Rachel

Very clean. Amazon breakfast. Big room and modern.

Friends_and_family Family

4/10

Poor

10 Nov 2025

Theresa

Pool was not in service and the rooms smoke detectors are crazy bright with a really bright blinking light! I would have left if I was staying more than a night! Like seriously who put these type of detectors in a room! If you stay you will be up all night staring at these flashlights !

10/10

Exceptional

09 Nov 2025

Elizabeth

Check in was fast. Kenny was professional , friendly, efficient and actually did something we see very little of when checking in. EYE CONTACT with a pleasant smile. Rooms was clean. Decor was like home. Breakfasts was delicious. Kudos to the chef. Staff was very diligent in keeping everything well stocked.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2025

Joanna

Room was beautiful and spacious. Staff very welcoming and the premises were immaculate!! More locations should look like this one. I truly enjoyed my stay.

Business_and_leisure Family

10/10

Exceptional

01 Nov 2025

Alison

Excellent facility with family

8/10

Excellent

28 Oct 2025

Lydia

The hotel is a little older but well maintained and doesn’t feel dated. Some of the main lounge areas could use a bit more attention to dusting, but overall the property feels clean and comfortable. The bar in the main area is staffed by a delightful woman who provides great service, though it does close a bit early and the menu is limited to basic bar food. If you’re looking for a full meal, you’ll probably want to order in or dine out.

Breakfast was very good! Plenty of options for most dietary requests. The food was fresh and plentiful.

The rooms are clean, spacious, and quiet—ideal for a restful stay. The location is also very convenient, with easy access to many Boston-area destinations. Overall, it’s a pleasant and comfortable place to stay with friendly service and good proximity to the city.

Business

10/10

Exceptional

26 Oct 2025

Peter

It was very quiet outside our room. The front desk staff were very friendly and helpful.

Partner

10/10

Exceptional

20 Oct 2025

Carola

Friendly staff

Leisure Family

4/10

Poor

19 Oct 2025

Ian

Hotel is in a an excellent location right off the highway with plenty to do around the property. We had a Great experience with the staff. The front desk was very nice and the maintenance man was friendly. The room was large and pretty clean. The bed wasnt too comfortable and the pillows were awful. There were no extra pillows in the room. The television was terrible, could barely see the screen due to backlight issues. The toilet had issues from the moment we got there. It was addressed in the morning, but definitely wasnt a good experience. The breakfast buffett was a mess, food all over the counters and messy floors. For the price we paid, I dont feel it was worth it.

Leisure Partner

8/10

Excellent

15 Oct 2025

Angela

The property is in an industrial area so it was very quiet and close to the interstate. Property was newer and well kept. However, the pool was not working and we were not notified or offered compensation. Breakfast was good but was pretty much the same everyday. Staff or friendly and helpful.

Leisure Family

10/10

Exceptional

15 Oct 2025

David

A clean and comfortable hotel in a quiet and safe, if uninteresting, industrial park .

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Donna

Great room! Excellent breakfast.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Rebecca

The hotel is very clean, nicely updated and has all the amenities that we were needing for our stay.

Family

2/10

Poor

04 Oct 2025

haley Lieberman

waitined 45 miutes for front desk attendent5

10/10

Exceptional

04 Oct 2025

Lee

Clean and large room, quiet, solid free breakfast buffet, decent water pressure, right off the highway. While certainly not a luxury resort (and not meant to be) this hotel offered everything it promises with excellent quality and a reasonable price. Would stay again if in area.

8/10

Excellent

03 Oct 2025

Steven

Clean & comfortable

Leisure Family

10/10

Exceptional

01 Oct 2025

Austin

Didnt use but looked nice

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Alisha

Very clean, which is a top priority for me.

Family

10/10

Exceptional

30 Sep 2025

Ran

We had great time. It was very big room for 5 people. Very recommended

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Donna

Very clean. Great staff.

Leisure Partner

8/10

Excellent

21 Sep 2025

Leon

The room was very large and nicely laid out. The bathroom was a bit on the small side, though. The bedding was OK, but not as luxurious as we would have liked. Too few pillows, sheets and duvet were rather modest. Breakfast was very good. Tasty, varied, high quality food and very attentive staff. And we had a lot of trouble getting the WiFi to work.

8/10

Excellent

21 Sep 2025

Sheila

Comfortable and quiet rooms, bed, good shower . Nice breakfast- lots of choices.

Leisure Self

10/10

Exceptional

21 Sep 2025

Tennisha

Our stay was amazing!! Very clean and comfortable. Stayed for 2 nights

Leisure Partner

10/10

Exceptional

14 Sep 2025

Gerald

Rooms are nice and big and clean

10/10

Exceptional

09 Sep 2025

Sharon

Staff very pleasant on check in

Business Self

8/10

Excellent

02 Sep 2025

Alice

Despite the feeling of being in the middle of nowhere, the hotel is fine. The big downside was the very low pool water temperature. It felt like we entered the ocean in March not an indoor pool.

Business

8/10

Excellent

28 Aug 2025

Donna

Very nice hotel, close to the colleges, included breakfast and free parking

10/10

Exceptional

25 Aug 2025

Stephanie

Clean room and bright hallways

8/10

Excellent

24 Aug 2025

Jennifer

Rooms were updated and very nice

6/10

Pleasant

23 Aug 2025

liz

The hotel is in need of updating. Carpets are worn and look dirty. Kitchen supplies are like dollar tree. Paper towels are useless and only 1 dishwasher detergent. Housekeeping comes every other day so you have to hunt someone down to get extra dishwasher detergent or towels

Leisure

8/10

Excellent

21 Aug 2025

Jacquelyn

Clean but very slow at check in

Leisure Family

10/10

Exceptional

20 Aug 2025

Christa

Great property right off the highway. Clean facility and friendly staff. Good breakfast

Leisure Family

8/10

Excellent

16 Aug 2025

Patricia

Please put at least a curtain for the bathroom sink area in these rooms with 2 beds so u can have some privacy at the bathroom sink and closet and can then use this area for changing.

10/10

Exceptional

13 Aug 2025

Debra

Well maintained place

Extremely comfortable & spacious room. Great breakfast!

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Javier

Excellent