Name: Boston Marriott Newton
Address: 2345 Commonwealth Avenue, Newton, 02466, US

6/10

Pleasant

03 Aug 2026

Paul

The room itself was comfortable and clean. The hotel was pleasant but not especially impressive. It's a sprawling building, which makes getting from the room to the front desk or any of the amenities a bit of a hike. The property is in a safe, quiet location but there's very little to do in the area. It's a short drive to Boston, if you have a car and find yourself wanting something more interesting. We traveled with our family of four, and the room was comfortable and large enough that we didn't feel like we were on top of each other. I could see this hotel being an good option for a business traveler or anyone attending an event in the area.

Family_with_children

8/10

Excellent

03 Aug 2026

Scott

Restauraunt terrible, grounds should be nicer but poorly maintained. Room was fine

6/10

Pleasant

01 Aug 2026

Peter

This is basically a conference venue, outside of Boston; it is clean and professionally run. Expensive for what it offers, with extra costs for internet and, amazingly, parking. It's pretty soul-draining experience, but, as it is a corporate chain, that is to be expected.

4/10

Poor

28 Jul 2026

Robin

The room that we stayed in was dark and not recently renovated. Also, there was a patio with dirty chairs and a sprinkler system that was mis-directed. We are Bonvoy regulars. Not up to Marriott's standards!

10/10

Exceptional

26 Jul 2026

Victoria

Great location. Tons of parking. Staff is always great. Nice fitness roon and pool. Room was clean and comfortable

Self

8/10

Excellent

26 Jul 2026

Catelynn

Had to pay for parking. All together the price for hotel was not worth the quality

8/10

Excellent

26 Jul 2026

Heraldine

The experience was great

10/10

Exceptional

24 Jul 2026

Danielle

Caden was exceptional at the front desk! He made our experience wonderful.

10/10

Exceptional

19 Jul 2026

Charity

Location

Self

6/10

Pleasant

18 Jul 2026

Shelley

We were staying for one night and had the farthest from the elevator and lobby all they way down a old hallway. The comforter had a stain on it . The room was basically clean but dated and the bathroom door did not work. For the price we paid I was disappointed and would not stay there again. When you pay over $300 a night you expect a higher quality hotel.

Family

10/10

Exceptional

18 Jul 2026

Ellen

A view of the Charles River and outdoor seating to enjoy the river view. The pool is open 6AM-11PM.

Self

6/10

Pleasant

17 Jul 2026

Steve Paradis

Il manquait de serviette, il en avait piur 2 perosnnes et javais spécifier 3 personnes .

J'ai appele la réception et jamais nous avons eu nos serviettes supplémentaires

Également, l'hôtel devrait avoir des bornes électriques pour la commodité de ses voyageurs

Family

10/10

Exceptional

16 Jul 2026

Barbara

Easy parking

8/10

Excellent

14 Jul 2026

David

Clean

Partner

4/10

Poor

14 Jul 2026

Beverly

Was okay on a road under construction. Signage for parking is unclear. Very costly . Upon check out charged out an additional 50.00 and not really clear on the reason for up charge.

Self

6/10

Pleasant

13 Jul 2026

Jamie

The check-in team was great. The location is good. The room is adequate. The walls are thin and sound travels. Other than that, it was a comfortable stay.

Family_with_children

6/10

Pleasant

11 Jul 2026

Li

large building. my room is at the corner. Took me 10 min to walk to my room. The lobby is at 4th floor

Self

2/10

Poor

09 Jul 2026

Ezra

bad experience, the iron was dirty and stained my shirt, told the staff and they said they would clean it but they didnt clean it in time so had to check out without my shirt

Self

8/10

Excellent

09 Jul 2026

Edward

Staff was very helpful

10/10

Exceptional

07 Jul 2026

Stephen

Staff were extremelyprofessional.

Self

10/10

Exceptional

02 Jul 2026

Najmah

The service was great

10/10

Exceptional

02 Jul 2026

Karen Marie

All the stuff was so very helpful! The hotel and the grounds were immaculate and the hotel accessibility were top-notch. I loved the outdoor seating by the river - so peaceful and quiet!

Partner

8/10

Excellent

30 Jun 2026

Jill

We had a nice day. The room was very clean. Nice new bathroom convenient Starbucks drinks downstairs.

Family_with_children

10/10

Exceptional

29 Jun 2026

Debra Andrea

I like that it was very clean, amenities weee good overall a great hotel. I wish the bar would open earlier and close later. I mean 10:30pm close time for adults is crazy ..

8/10

Excellent

28 Jun 2026

Martin

Nice room with a view over the river. Lively bar/restaurant. For me the beds were too soft and the shower pressure weak.

Self

8/10

Excellent

27 Jun 2026

Pradeep

Decent condition of location. Rooms were clean and recommend first floor for ease of access.

Family

2/10

Poor

27 Jun 2026

Kathleen

The location is in desperate need of renovations. The rooms smell musty, carpets need to be replaced, plaster in the ceilings is cracked and chipping, pillow mist and a half drank water bottle was left behind in our room from either a guest or housekeeping, and the restaurant was closed both days due to a private event, and people just leave food trash in the hall outside of their doors. That's not even the worst part...after returning from a night out, we opened the door, and a mouse ran out of my closet across the room and behind the bed!!! I went down to the front desk and oddly I did not feel that the desk staff was surprised. He offered to waive my parking fee, which by the way is $20 per night. At that point I would have rather have slept in the car. We were moved to another room. Totally freaked out, we packed our bags and headed to the new room. When we entered the new room, I opened the door and to my surprise and the person we walked in on, the room was already occupied! Back to the front desk to move again. At this point it was midnight , and I pretty much did not sleep all night. The next morning, I spoke to a manager who was not alerted by the evening staff as to what transpired. He credited the parking and offered Expedia points. Honestly, I regret booking through Expedia as it limited my recourse, and I would NEVER recommend this property. It was disgusting.

Family

2/10

Poor

26 Jun 2026

Rashel

Body wash bottle was ripped off the wall and they placed it in the shower caddy. Hair in bathtub. No suitcase holder. Broken remote. Room view was disgusting.

Partner

10/10

Exceptional

26 Jun 2026

James

Lived near by all my life, stayed there for the first time because my son was visiting . Accommodations surpass expectations . Surrounding area very nice .
Thought complimentary coffee in the morning would have been nice but not a big deal

Family_with_children

10/10

Exceptional

26 Jun 2026

Andrew

Nice clean hotel, comfy beds, good breakfast and nice staff. Was only there 1 night but everything good

Family_with_children

10/10

Exceptional

25 Jun 2026

Emily

This hotel is amazing — spotlessly clean and perfectly located.

Family

8/10

Excellent

25 Jun 2026

Jessica

Rooms were updated and clean, staff was wonderful. Outside could use some updating. We will definitely stay again when in the area.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

JoAnn

I was staying in the Newton Hotel while I was waiting for my spouse to have surgery on his spine. The reception staff was extremely helpful by allowing me to stay 3 hours over the checkout time. This was when the FIFA event was starting and the Hotel was booked.
The only problem was that they did not provide a complementary coffee or hot water station. There was a Starbucks station, but that was not complementary nor open.
Everything else was great, especially the staff at registration.

Self

8/10

Excellent

23 Jun 2026

Balaji

When booking the reservation, it said free parking, however, while checking in, they said it was $20 a day, but they waived it.

Partner

10/10

Exceptional

22 Jun 2026

Anna

I liked the view to the river and it was very quiet.

Family

10/10

Exceptional

21 Jun 2026

Abdelkader

L’hôtel est très beau , propre , très accessible aux autoroute, le personnel est excellent très exceptionnel, grand merci à toute l’équipe et surtout Farah et aussi le gestionnaire Dawson sont plus que juste sympathiques et professionnels , sont très adorables serviables et gentils, grand sourire, le petit déjeuner est excellent aussi un tres bon service, je recommande très fortement
Abdel

10/10

Exceptional

21 Jun 2026

Farah

The staff was really kind and helpful. The food was amazing. I will come back.

Family_with_children

10/10

Exceptional

20 Jun 2026

Yekaterina

Great rooms on the 1st floor with outdoor space

6/10

Pleasant

18 Jun 2026

Øystein

The hotel has seen better days, a bit dated.
Pool keeps a 37°C temperature, way too hot to exercise in, pool area very worn.

Staff in reception gave very confusing directions to the rooms which clearly should be better marked. Didn't inform us that we had to be members to get the low speed wifi. Serving staff in the restaurant stopped speaking to us when we started by ordering a beer but didn't bring the ID to prove we were 40. A shame, since we also wanted food. Found better options and service in the area.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Dorothy

Clean room

Friends

10/10

Exceptional

18 Jun 2026

Eyram

The staff / property/ room were all very nice, and my family and I very much enjoyed our stay!!

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Michelle

We came during the world cup. The hotel was also hosting a wedding and a bar mitzvah. To say they were busy was an understatement! They were extremely organized and efficient. It was nice to see for a change. The next time I am in the Boston area I will be staying here again.

10/10

Exceptional

16 Jun 2026

James

Very good staff all helpful. I will stay again

Self

10/10

Exceptional

14 Jun 2026

Kenold

Everything was good.

Family_with_children

10/10

Exceptional

12 Jun 2026

Cristina

The staff was very accommodating, helpful and pleasant. The room was comfortable, although we couldn’t see past the pavilion tent, so didn’t get the view of the river. The breakfast was outstanding, and the parking area worked very well.

Family

10/10

Exceptional

08 Jun 2026

Melissa

Great location and easy to get in and out of.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Bernadette

Not well kept outside my room - I was on level 2 - near the parking lot

Self

10/10

Exceptional

05 Jun 2026

Stephen

Easy psrking. Clean environment.
Friendly professional staff.
Clean rooms. Very nice restaurant on site

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

ALFRED

Great stay!

Family

10/10

Exceptional

03 Jun 2026

Kathleen

Staff was welcoming and professional, room was clean, bed comfy and breakfast great! I’ll definitely be coming back.

Friends

10/10

Exceptional

31 May 2026

Nicholas

Very helpful front desk

Self

10/10

Exceptional

29 May 2026

Kathryn

Beautiful area. Next time I’ll request a room with balcony.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Walter J

Close to MBTA

Partner

10/10

Exceptional

25 May 2026

Laura

Very accommodating

8/10

Excellent

20 May 2026

Susan

Parts of the hotel seemed very run down. Our room was clean.

Friends_and_family Family

8/10

Excellent

17 May 2026

Jessica

Great views of the Charles from some of the rooms, worth the extra charge. Friendly, busy, good location.

8/10

Excellent

15 May 2026

Shirley

Toilet was broken. Had to call someone to fix it.

Friends_and_family Family

8/10

Excellent

09 May 2026

Lauren

Room was nice and customer service was great. The proximity to the train was good - about 8 min walk. The breakfast was not worth it - many hotels offer free breakfast of the same quality. Overall, a nice stay.

Family_with_children

10/10

Exceptional

08 May 2026

Kim

Beautiful property

Family

10/10

Exceptional

07 May 2026

Ronni

It’s actually in a very beautiful spot and the rooms are fine and great and I liked it

Self

10/10

Exceptional

06 May 2026

Melanie

Very clean and the beds were great

Friends

6/10

Pleasant

05 May 2026

Milton

Boston Marriott Newton was my high school summer job many years ago. In between that and 2o years, I have recommended the hotel because of my experience there and because I'm a local. Last weekend I stayed at the hotel and everything was wonderful. The bed, climate control, comfort, quiet, etc. But this review drops big time because they apparently charge for WiFi. Most third world countries give out free WiFi and in 2026 in America we are now doing that to people? Or force them to submit their data by opening a Marriott account to get 'free' WiFi? Just so Marriott can sell our data to brokers and expose us to the world? Damn, how much things have changed. This is corruption at the highest level. I could easily give you a 1 star but I'm gonna keep it light.

Self

10/10

Exceptional

05 May 2026

vesta

Good breakfast pay parking not really a good idea and you pay 25 dollars per person for breakfast everyday day

Partner

6/10

Pleasant

04 May 2026

Pamela

We were there for 2 days and never had maid service! The 2nd night we came back around 10:00 pm, after being out since 11:00am, and no one had come to the room, to make the beds and replace used towels, and we needed clean towels! We called to the Lobby and 45 minutes later someone shows up at our door with one towel!! I personally went down to the lobby and got more towels. Not what I felt like doing after a busy day. I expected better from Marriott!

Family

2/10

Poor

03 May 2026

Hongliang

Wasn’t find my reservation there and didn’t stay

Friends_and_family Family

10/10

Exceptional

03 May 2026

Jennifer

We had a very clean room with a great view of the Charles River. Great running routes through parks and paths right from the hotel, and a Starbucks in the lobby!

Partner

10/10

Exceptional

02 May 2026

Annette

Great stay

Family_with_children

10/10

Exceptional

28 Apr 2026

Rose

The staff was kind and helpful

10/10

Exceptional

28 Apr 2026

Andres

Great place

2/10

Poor

27 Apr 2026

Venkateswar rao

The staff and hotel was great but not the room. we stayed for a night and till 4 AM there was constant screeching noise from rooms above and sound proofing was not good. couldn’t sleep at all.

Family_with_children

8/10

Excellent

25 Apr 2026

Terence

One observation to share is that when one leaves their room there is no signage to show where the ice machines or vending machines are. Or where the Fire Exits are? Granted, that once a hallway is full of smoke there is no visibility. But it seems very barren to walk down hotel hallways and there is not signage for important needs. And yes, at the end of the hallways there are Fire Exit signs.

Self

10/10

Exceptional

21 Apr 2026

john

Food was good gym and pool was perfect and staff friendly and professional. Dawson was very kind and great.

Self

10/10

Exceptional

21 Apr 2026

Theresa

Parking easy and safe

8/10

Excellent

17 Apr 2026

Carlos and Rebekah

Loved the view of the river

Partner

10/10

Exceptional

15 Apr 2026

Jessey

I wish there was more options at breakfast. The pool could've definitely been cleaned

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

jamel

This is one of the more confusing hotels. Taking the elevator in the lobby to the second floor means you take the elevator down not up because the lobby is technically the 4th floor. Staff was great, hotel room is not very convenient. Shocked at how small the bathroom was. And balcony had a view of the Charles river but it was blocked by an outdoor tent so sitting on the balcony was useless. Not a great stay

Pet

8/10

Excellent

12 Apr 2026

Leith

I don’t know how the breakfast was.. my daughter in law went and to her surprise it cost $25.. undoubtedly it’s a buffet and the choices was not worth $25! Also the parking was $20 a night. It was not secured parking the gate was opened day and night! Hotel was nice and clean.. but the cost of those extra was crazy do to cost of the actual room

Family

10/10

Exceptional

12 Apr 2026

Tim

There is a $20 fot parking and $20 for internet not included in the total room cost. Breakfast was great.

Family_with_children

8/10

Excellent

12 Apr 2026

Litichia

The only complaint we had was there are no working fans in the bathrooms and some of our rooms had comforters and some didn’t. Otherwise it was great!

Family_with_children

8/10

Excellent

12 Apr 2026

Mary Beth

Loud guests yelling late at night. Had to pay for parking.
Accommodating otherwise.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Kyle

Good hotel better staff
Parking charge not welcome
Restaurant excellent
A bit by itself will not much around it

6/10

Pleasant

12 Apr 2026

Nick

Charged $20 for overnight parking . Wanted $25 for breakfast in morning . Difficult floor layout . Worst of all bar doesn’t open in lobby until 4:30. Staff was helpful with assisting me in a few things I needed.

Self

8/10

Excellent

10 Apr 2026

Natasha

The rooms were decent, the building is just super outdated. Everything looks old, but overall the hotel upkeep is great

Family_with_children

10/10

Exceptional

10 Apr 2026

Peter

Wonderful experience at the Newton Marriott. The staff were extraordinarily helpful, the location suited us perfectly with gorgeous outside spaces overlooking the water, parking was easy and safe, and the rooms very nice and comfortable. My children were sick during the stay and Alex, one of the overnight staff came back 3 times to clean the bed linens— what a gem!!! All around exceptional service.

6/10

Pleasant

08 Apr 2026

Keeon

The sofa bed had crumbs an the comforter had stains

10/10

Exceptional

05 Apr 2026

Dayquam

Nice

Partner

8/10

Excellent

04 Apr 2026

Scott

I would give Amenities a 4, but having to pay for WIFI is such a weird thing these days. Otherwise, the staff is totally on point, to the nines with attire and appearance, politeness and take care of business efficiently. Place is spotless!! For its age.

Family_with_children

8/10

Excellent

27 Mar 2026

Susan

Skip the breakfast. While service was great, food was awful, tasteless.

Partner

2/10

Poor

20 Mar 2026

KAZUTO

towels was not cleaned and not enough

Business

6/10

Pleasant

19 Mar 2026

Brandon

charged for parking which I was not aware would be done. Literally can't park anywhere else, basically rob you of another twenty bucks.

Self

10/10

Exceptional

18 Mar 2026

Sarah

Great pool

6/10

Pleasant

17 Mar 2026

Jack

$20 to park is too expensive and is a money grab. This should have been included in the price for a suburban hotel. The pool was a nice addition and our kids loved it. The front desk doesn’t answer the phone. We only received 1 towel for showering (the pool has separate towels). I called the front desk and couldn’t get through. Starbucks is nice but the staff is very slow. There were 4 people in line and it took about 25 minutes to get a black coffee at 7am.
People were loud in the hallways until about 1am. I’m not trying to confront people drinking in the hallways. Again, the front desk phone should be answered to resolve these types of things.

8/10

Excellent

16 Mar 2026

CARLEEN

There weren't enough washcloths.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Joel

The room could have been cleaner (candy wrapper on the floor), one wash cloth and 3 towels and we booked the room for 2. Having to pay $20 for parking each day for a place you paid to stay is terrible

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Jenna

For a hotel that’s been around a long time, the rooms were very nice! Showers were new and water pressure great. Large tvs and very comfortable bed.

Self

10/10

Exceptional

10 Mar 2026

Richard

everything was awesome except the breakfast buffet used to be much bigger and free.

Family_with_children

10/10

Exceptional

09 Mar 2026

Judith

Loved the mattress!

Friends_and_family Family

8/10

Excellent

09 Mar 2026

William

It was a good stay. Some confusion about Sunday breakfast times, but that was resolved. Room was good—clean, quiet and comfortable.

10/10

Exceptional

27 Feb 2026

Renata

Location was great, hotel had a restaurant and staff were very accommodating. Room was old, but that didn’t take away from a great stay.

Partner

10/10

Exceptional

21 Feb 2026

Leon

Everything was great ! Great room and it was clean - The amenities were a perk too. Breakfast was 8/10. The only thing is Expedia had me pay $22 extra for breakfast that ended up being free regardless….

Family_with_children