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The Charles

Boston - MA · United States

1 Bennett StreetView location

9.4/10Excellent1,001 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Charles

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Satisfy your appetite with American cuisine at Henrietta's Table, one of the hotel's 3 restaurants.

Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge?

This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 303 guestrooms featuring minibars and LCD televisions.

Your bed comes with down comforters and premium bedding.

Read more about this hotelShow less

A stay at The Charles Hotel places you in the heart of Cambridge, a 1-minute drive from Harvard University and 6 minutes from Fenway Park. This luxury hotel is 3.5 mi (5.6 km) from Boston Museum of Fine Arts and 3.6 mi (5.7 km) from Hynes Convention Center.

Make yourself at home in one of the 303 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0015240490
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
    • Covered self parking fee: USD 60 per day (in/out privileges)
    • Covered valet parking fee: USD 65.00 per day (in/out privileges)
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Indonesian

    French

    Spanish

    Serbian

Nearby attractions

Harvard University 0.2 km / 0.1 mi
Harvard Square 0.4 km / 0.2 mi
Massachusetts Institute of Technology 2.6 km / 1.6 mi
Brighton Music Hall 2.7 km / 1.7 mi
Charles River Esplanade 3.1 km / 1.9 mi
Boston University 3.3 km / 2 mi
MIT Museum 3.3 km / 2.1 mi
Kendall Square 3.5 km / 2.2 mi
Agganis Arena 3.6 km / 2.2 mi
Paradise Rock Club 3.7 km / 2.3 mi
Tufts University 3.8 km / 2.4 mi
Kenmore Square 4 km / 2.5 mi
Longwood Medical Area 4.2 km / 2.6 mi
Newbury Street 4.2 km / 2.6 mi
Fenway Park 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 303
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 23 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bikes available
  • Café
  • Bar
  • Restaurant: 3
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    The Charles

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Charles

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    The Charles

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    The Charles

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDSQUA.2D-DX

    Photos are not available for this room type.

    The Charles

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    The Charles

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Charles

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    The Charles

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    The Charles

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    The Charles

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    The Charles

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Charles

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The Charles

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The Charles

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Charles

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Charles

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    The Charles

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Charles

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    The Charles

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Charles

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Charles

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Charles

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    The Charles

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    The Charles

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    The Charles

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Charles

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    The Charles

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    The Charles

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Charles

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Charles

9.4
Excellent
1,001 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Claudia Santos
A perfect, charming hotel with a great location. The bed linens were incredibly soft, and the food served at Henrietta’s Table was very good. We loved the free snack pantry in the lobby, especially the bottles of water. Will absolutely stay again!
Family
10/10
Exceptional
17 Jul 2026
Muhammad
The Charles Hotel exceeded expectations on every front. The rooms and common areas were spotless, and the amenities felt genuinely upscale. Staff were accommodating and allowed us extra time to check out, which made the end of our stay stress-free. On-site parking was a huge plus, and the location couldn’t be better — just steps from Harvard Square, with great restaurants and shops within easy walking distance. Highly recommend for anyone visiting the area.
Family_with_children
10/10
Exceptional
17 Jul 2026
Jennifer
Wonderful property. Very well maintained. Will definitely stay again
Partner
10/10
Exceptional
15 Jul 2026
Yang
酒店大堂很舒服,像个图书馆。可以在那边看书,看电脑,呆很长时间。
Family
10/10
Exceptional
13 Jul 2026
Judith
It was a great experience.
Self
8/10
Excellent
11 Jul 2026
Jose
Good location in Cambridge... close to many commercial places. Will stay there again.
10/10
Exceptional
10 Jul 2026
Xinqiao
clean room
10/10
Exceptional
10 Jul 2026
John
Very nice small touches like excellent apples and the reading nook. There are bikes in the garage but no way to rent and the app based rides aren’t suitable for children or families. might be nice to invest in that because the hotel is on a bikeway. no pool. no hot tub. no outdoor dining despite nice terrace. very quiet at night.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Carmen
Great location
Family
10/10
Exceptional
05 Jul 2026
John
Great experience but check in was delayed for a while and ended up in a different room category but hotel is beautiful and centrally located.
Friends_and_family Family
6/10
Pleasant
03 Jul 2026
Elizabeth
Delivered our room service breakfast to another room and we were charged for it (more than $50)

Food options limited at both restaurants and room service Loud celebrations in lobby with kids (world cup & foosball). Lots of visiting teenage athletes (Harvard etc) and crowds.

Expensive for quality now (run down) but good location for walking, Uber to Mass General. Room quiet. Signs of ? Recent flood with big fans in hallway
Partner
10/10
Exceptional
02 Jul 2026
Jeff
You literally can't select a more centrally located hotel than this one. It is smack in the middle of Harvard Square. Restaurants and the campus are all walkable. The stadium is a 12 minute walk. CVS is down the street. Lots of food options everywhere. Loved this. One minor issue is the hotel doesn't have ice machines and the rooms have coolers. When traveling for sports with families, it's nice to have both. We called for room service and 45 minutes later (and an additional prompt), they finally brought ice to the room. First world issues, but it was annoying. NOTE: make sure if you order a room with two beds, you're aware that they also have DOUBLE beds. We didn't notice this until it was too late. All that aside, we loved our stay there!!
Friends_and_family Family
8/10
Excellent
01 Jul 2026
Karen
The lobby, restaurant, staff and amenities were great. Our room faced a building so not a great view and the shower curtain didn’t keep the water from going on the floor. The bed was super comfortable and the room nicely decorated. Overall I enjoyed our stay but would make sure to get a room with a better view next time.
Family
10/10
Exceptional
28 Jun 2026
Vicki
Perfection every way
10/10
Exceptional
28 Jun 2026
Lisa
Beautiful hotel in great location near Harvard and other attractions. Cozy, upscale furnishings and art work. Restaurants on site.
Self
10/10
Exceptional
22 Jun 2026
valerie
had a delicious muffin and coffee. Parking was safe and convenient.
Family
10/10
Exceptional
09 Jun 2026
Blant
Room was nice. A bit spartan, with no couch in my suite. Just lots of chairs. Like 7 of them. Shower is exceptional. The room grew on me over my three night stay. Came to like it. Pillows are way too soft. All of them. No variety. The gym at this hotel is fantastic. Big, with lots of equipment. Jogging paths nearby on the Charles River is a big plus, as is prime location in Harvard Square. Common areas are exceptional as well, which serves to highlight the stiff quakerish quality of the decor in the rooms. Staff is attentive. But a bit removed and ensconced behind counters, it seemed.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Heather
Reserved this hotel because of the soaking tub mentioned in the room description. When we checked in, our room had no tub:(. The professional and pleasant hotel staff were very helpful - switching us to a room with a bath tub. The bed/bed linens were incredible/soft, all of the food we had was excellent. Henrietta’s Table for dinner. In room breakfast the next day. The was freshly brewed- tasted like real coffee. We loved the free snack pantry in the lobby (yay!! diet cokes and cheezits!). Will absolutely stay again!
Partner
10/10
Exceptional
25 May 2026
Lenna
Fantastic Hotel. Loved the location, room was clean, staff was helpful, and loved the amenities.
Partner
10/10
Exceptional
24 May 2026
Peter
:)
Family_with_children
10/10
Exceptional
20 May 2026
Timothy
I remain impressed with the Charles Hotel. The rooms are very comfortable. The location perfect when doing things around Harvard Square. The restaurant and bars are great and the the staff very helpful. Well worth the price.
Partner
10/10
Exceptional
19 May 2026
John
Yes
10/10
Exceptional
18 May 2026
Ila
x
10/10
Exceptional
03 May 2026
rita
Excellent location and great staff
Partner
2/10
Poor
02 May 2026
Bernard
This place is overated. The managemnt is incompetent.
It us prtentiopus and the only reason it exists is thet it in on Harvard Square.
They do not provide basic water in the room, so simple amnities you would expect for these prices, like some fresh fruit is the room when you check in, no chocolate on the pilow at night. They pretend to be educated, yet the books in the lobby are fake pieces of wood.
Terrible place abd pretentious.
Business
8/10
Excellent
30 Apr 2026
David B
This is a really lovely hotel in an amazing area in Cambridge. There is much around to do. This hotel is very welcoming and comfortable. The gym is great! Parking is easy, although expensive. Our room was clean. It was a wonderful stay! We highly recommend this hotel!
Partner
10/10
Exceptional
25 Apr 2026
Barbara
Close to Harvard!
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Ali
The brunch was excellent
10/10
Exceptional
22 Apr 2026
Stiliane
Good service and friendly front desk
10/10
Exceptional
21 Apr 2026
Verified traveler
.
10/10
Exceptional
15 Apr 2026
Nicole
Wonderful experience-excellent location, exceptional staff and service!
10/10
Exceptional
15 Apr 2026
Edward
It was great
4/10
Poor
12 Apr 2026
Uma
Front desk female upon arrival was not too friendly.

Pillows were very old.

Parking was terrible. Ticket didn't work and we needed to call the parking attendant to let us out. Super inconvenient

We were also given a room on the third floor which didn't feel good since it was near the conf rooms
Family
8/10
Excellent
12 Apr 2026
Christopher
The staff never disappoints. They are so accommodating and friendly
Family
10/10
Exceptional
10 Apr 2026
Hyosook
I stayed at this hotel while attending a conference at Harvard University. It was only about an 8-minute walk to Harvard, which made the location incredibly convenient. Being situated right in Harvard Square was a huge plus—it’s such a lively and charming area.

What impressed me the most was the restaurant on the second floor. The food was absolutely outstanding. The ingredients were extremely fresh, and the dishes elevated their natural flavors beautifully. I was expecting a typical hotel breakfast, but it felt more like a Michelin-level dining experience.

If I visit Boston again, I will definitely stay here again.
Family_with_children
10/10
Exceptional
10 Apr 2026
Janeth
The best part about this hotel is its walkability to everything at Harvard. Being so close gives you the freedom to pop back whenever you need to recharge, shower, or just take a quick break between activities.

10/10
Exceptional
06 Apr 2026
Heidi
Always a pleasure staying here. The staff is top-notch! Attentive, friendly, helpful.
10/10
Exceptional
04 Apr 2026
Brian
Everything was excellent. Attentive staff.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Casey
great location. great staff
10/10
Exceptional
17 Mar 2026
Jin
The best hotel to stay for visiting Harvard
Self
10/10
Exceptional
15 Mar 2026
David B
Great place to stay! Great fitness area!
Family
10/10
Exceptional
12 Mar 2026
Thomas
Greatest hotel in Cambridge!
Friends
10/10
Exceptional
11 Mar 2026
Nancy
I haven’t been to the Charles since before. I loved the Lobby update!
Friends_and_family Family
10/10
Exceptional
11 Mar 2026
Sarah
Beautiful spaces, lobby, hallways, and especially the rooms were all lovely. Extra touches like a stocked mini bar and extremely comfortable robes in the room in addition to classic touches like the pad and pen, functioning alarm clock, and many places to plug in a phone with an excellent desk for working made my stay very comfortable. The rooms have clearly been redone recently with a very up-to-date and beautiful bathroom renovation. I will definitely stay here again! My only comment and it’s a small one, is that on Sundays it would be very helpful to have a non-buffet lunch option as I could not eat enough to justify the $79 buffet :-) but I was thankful to be able to purchase some baked goods and there was always free coffee at Henrietta’s table restaurant.
Self
8/10
Excellent
08 Mar 2026
alfredo
ask for ice...there should be a machine...ice never arrived in 3 days
Self
10/10
Exceptional
03 Mar 2026
Conrad
Loved our stay.
Partner
10/10
Exceptional
02 Mar 2026
heidi
na
Partner
10/10
Exceptional
25 Feb 2026
Syed
Room and staff were great
Family
10/10
Exceptional
22 Feb 2026
Claire
All around amazing stay. Clean, well-appointed room. Great minibar. Staff was friendly and helpful. Had breakfast and dinner at Henrietta's Table- both meals were excellent. I even got a meal discount because I was attending a show at A.R.T.
Self
10/10
Exceptional
17 Feb 2026
Kristin
Great
10/10
Exceptional
15 Feb 2026
Sonya
Super spacious room, everything you would need to be comfortable including robes, full size lotions, soaps, body wash, etc. Friendly staff, huge gym, restaurants on site and room service until 11:00 pm. If you’re visiting Harvard, the location can’t be beat, because it’s close to everything.
Partner
10/10
Exceptional
14 Feb 2026
Arthur
Yes
Self
10/10
Exceptional
10 Feb 2026
Annegrethe
Spotless room, nice late checkout (noon) and super helpful staff. Also, the proximity to Harvard Kennedy School was a big plus in the fierce winter weather. Polite and helpful doormen and easy access to taxis for the (nearby) airport. Couldn't wish for more.
10/10
Exceptional
06 Feb 2026
Faisal
Nice staff, great location
Business
10/10
Exceptional
29 Jan 2026
Michael
Really nice hotel. Comfortable, clean, quiet
Business
10/10
Exceptional
25 Jan 2026
David
Room very well appointed and gym was the stand out
Business_and_leisure
10/10
Exceptional
20 Jan 2026
oscar
Great Experience
10/10
Exceptional
20 Jan 2026
Judith
The roots were lovely. Henry had his table. Staff were wonderful and delivered an extraordinary brunch rush for 20 people always my favorite places to stay in Cambridge and I was happy to see the quality is every bit is exceptional and as it always has been.
Leisure Family
10/10
Exceptional
13 Jan 2026
Lisa
Everything was perfect; clean - beautiful room, kind reception,etc.
Business
8/10
Excellent
13 Jan 2026
Phil
Our room had a shower that was designed fir shorter people. Im 5'9\" and had to duck and lean iver to shampoo. Its a simple fix. Sometimes you just say to yourself. WHAT??
10/10
Exceptional
12 Jan 2026
Lauren
The staff were courteous and the room wasspotless. We really enjoyed our stay.
Leisure Family
6/10
Pleasant
01 Jan 2026
John
Henrietta’s Table was close at 1130am
10/10
Exceptional
30 Dec 2025
Teeraporn
Such a warm and cozy place with great amenities!
Business_and_leisure Family
10/10
Exceptional
20 Dec 2025
Jonathan
Thank you for the room upgrade. I really appreciated it.
10/10
Exceptional
19 Dec 2025
Susan
Location, Room Size, comfort
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
William
We love the Charles Hotel. From its helpful and friendly staff, spotless and well appointed rooms, and excellent on-site restaurants. It is the perfect place for a winter getaway.
Leisure Partner
10/10
Exceptional
09 Dec 2025
Andrew
Everything was great
10/10
Exceptional
07 Dec 2025
Karin
Every aspect was wonderful! The rooms was spotless and cozy, food in restaraunt was exceptional and staff could not have been more accommodating!!
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Annie
Everything was great.
Everyone was unusually helpful and cheerful.
Room was lovely and very clean.
Location perfect.
Leisure Partner
6/10
Pleasant
02 Dec 2025
Stephanie
We booked a room from Thursday-Sunday and my husband was already staying there for a business trip. I had already reported that we did not have a satisfactory check-in situation or room assignment, but nobody responded to that, and we were still there. I had asked the front desk for extra pillows in one room and we didn’t get them. My husband’s room didn’t get cleaned one day and when we called at 2pm to ask for housekeeping, they waited two hours to come, by which time we were already done with our day and back in our room. The parking fees are ridiculous (and I live in California and am used to high prices), the beds are poor quality mattresses that have a topper to make them feel more luxurious, but are not helpful in covering the uncomfortable mattress quality. Hurt my back. Also when they say “double beds” they are serious, not queen beds, but full-size. Not really comfortable for two teenagers to sleep together. The bath doesn’t drain either. Had this same problem with my husband’s room too. The restaurant staff is wonderful though and we had a delicious meal at Thanksgiving. I usually get some type of upgrade or benefit since I’m an Expedia Platinum member and nothing was provided. First time that has ever happened to me in years of booking through Expedia. My husband has stayed at The Charles before, due to frequent business trips to Boston but is considering not returning. Very disappointed in this stay, and the poor service.
Business_and_leisure Family
10/10
Exceptional
02 Dec 2025
John C
Clean room and friendly, helpful staff!
Leisure Family
8/10
Excellent
01 Dec 2025
Kevin
Room was clean. Great location.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Katelyn
Clean room, staff is nice and helpful
Leisure Partner
10/10
Exceptional
28 Nov 2025
Barbara
Great room! Great hotel! Great staff! Great location!
10/10
Exceptional
25 Nov 2025
Karla Hollencamp
Everything was great EXCEPT your internet listing said you had a pool and we found it had been closed since Covid
10/10
Exceptional
23 Nov 2025
Elizabeth
Clean room, restaurants and bars, atmosphere was beautiful
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
deborah
Lovely hotel, great location, nice staff.
Leisure Family
10/10
Exceptional
22 Nov 2025
Amelia
My room had a beautiful, well-thought-out layout. Very functional and comfortable. Everything was perfect, including the hotel’s ideal location.
Business_and_leisure Family
10/10
Exceptional
21 Nov 2025
Shannon
Everything was great, from the soaking tub & bath products to the room service and staff. Would stay again!
Business
10/10
Exceptional
20 Nov 2025
Barbara
Great room! Great staff! Great location!
Friends_and_family Family
8/10
Excellent
18 Nov 2025
Lorne
Overall great facility ; party one night on weekend kept me up
10/10
Exceptional
18 Nov 2025
Jennifer
A great hotel, would highly recommend. Friendly and helpful staff, it was clean and a great location.
Business_and_leisure Family
8/10
Excellent
17 Nov 2025
Roberto
Washroom takes long time to de-steam after a shower. Exhaust fan very weak. 1 phone did not work in the room. Lighting is very dim through out the room.
Leisure Family
10/10
Exceptional
09 Nov 2025
George
Room was clean and tidy
Leisure Partner
10/10
Exceptional
08 Nov 2025
Alexis
Excellent staff
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
Frank
Spotless rooms, great staff, xlnt food and perfect location.
Business
10/10
Exceptional
05 Nov 2025
John S
room was very nice, friendly and helpful staff
Leisure Partner
10/10
Exceptional
03 Nov 2025
Drew
Comfortable beds!
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Lisa
From check in to check out, the people behind the desk were helpful, lovely and professional. My room was immaculate, stocked with goodies (if needed), a nice view and a wonderful bathroom....there was even a tv in the mirror of the bathroom! There are several dining options and the lobby is so lovely, that one would just like to sit and people watch....service in all aspects was impecable. I will always stay when in town.
Leisure Family
8/10
Excellent
03 Nov 2025
Brenda
Room was clean & quiet
Leisure Friends
10/10
Exceptional
02 Nov 2025
Sean
Everything was great
Leisure Self
10/10
Exceptional
02 Nov 2025
ELAINE
Love the location, the apples, the decor.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Arthur
Yes
Friends_and_family Friends
10/10
Exceptional
29 Oct 2025
Kristin
Wonderful
8/10
Excellent
27 Oct 2025
susan
Super area with lots of cafes and restaurants, close to downtown and key areas to visit, wonderful walking along the river and Harvard campus
Leisure Family
8/10
Excellent
20 Oct 2025
Kathryn
We love the Charles for proximity to the river/races. Rooms are nice and very comfortable. Prices are very steep but head of the Charles weekend is much pricier than usual.
Thermostats in room were not responsive. Drafty windows. Chilly overall.
Free breakfast?? Never got, never offered even when I cked.
Leisure Family
10/10
Exceptional
20 Oct 2025
Elisa
We had a wonderful stay. Will definitely visit again.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Robert
Luxury hotel near Harvard. Staff was professional, attentive.
Partner
10/10
Exceptional
13 Oct 2025
Jun
Clean and stylish room


Leisure Family
10/10
Exceptional
13 Oct 2025
Jiwon
The best hotel in Cambridge, MA.
Business_and_leisure Pet

Location & surroundings

The Charles
1 Bennett Street, Cambridge, United States

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The Charles

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