Name: Holiday Inn Boston – Cambridge Area
Address: 30 Washington Street, Somerville, 02143, US

10/10

Exceptional

30 Jul 2026

Circe

Enjoyed our stay. Comfortable and clean room. I peeked into the indoor pool area and it looked fun for kids. They had a rock climbing wall and basketball hoop area. $20/night to park the car at the hotel, and there were plenty of parking spots. We paid for breakfast one morning ($15 per person for buffet breakfast) and ordered a flatbread pizza for dinner. Wasn't the greatest food but it was decent. The traffic in that area was stressful to drive in so we didn't want to venture out more often than necessary. We walked around Harvard one late afternoon for a self-guided tour. It took us 30 minutes to drive about 2 miles to the hotel that night. The next day we parked at the train station about .5 mile away ($9 parking for the day) and took the train to Boston to do sightseeing.

8/10

Excellent

25 Jul 2026

Norma

There were no extras included. There was no breakfast. Other than a $14 breakfast offered. The fact that there was an additional $20 charge for parking was a little overboard I thought.

10/10

Exceptional

25 Jul 2026

donna

Nice hotel. rooms were clean, the lobby was clean, plenty of parking, and just a short walk to the subway

6/10

Pleasant

24 Jul 2026

Mark

The little things make a difference. No safe to lock valuables. Soap pump dispenser in shower was empty. Toilet flushing mechanism sluggish. Dirty q-tip on floor. On and on. For the money, one would expect better. Would not recommend unless you simply need a place to lay your head and cannot find other options.

10/10

Exceptional

23 Jul 2026

Bernidetta

Clean beautiful rooms and amazing staff

10/10

Exceptional

21 Jul 2026

EIMEAR

Room was very clean, modern and very spacious with everything we needed.
Staff were helpful.
Good location and was less than 15 minute drive from downtown Boston.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Niscaurys

All the best but coffee maker not working

Family_with_children

10/10

Exceptional

16 Jul 2026

Jonathan

Easy access to parking, easy in and out

Partner

10/10

Exceptional

15 Jul 2026

Cameron

Great experience

8/10

Excellent

15 Jul 2026

John

Clean room

Family

4/10

Poor

13 Jul 2026

Linda

The pool and kids play area is very unique

Family_with_children

10/10

Exceptional

13 Jul 2026

Ethan

Near plenty of places to eat.

Business

8/10

Excellent

09 Jul 2026

Danielle

We had a great stay. Staff were friendly. The bed was very comfortable. The room was clean. The location was great and they offered a shuttle to take you within a 2 hour radius. We went to Assembly Row and had a great time.

Partner

10/10

Exceptional

03 Jul 2026

Gustavo

Me encanto este lugar, la atencion del personal desde que entras y todo sus Servicios. El area de picina me encanto, basketball, mesas de jugar.

Family_with_children

8/10

Excellent

30 Jun 2026

Latonia

The hospitality is always on cue; quick responses from service representatives with a professional tone. The room was very clean as always. The drawers in room 200 would not stay closed causing an inconvenience especially for my children. Only one of the elevators worked. A huge concern is that the elevator does not have an automatic stop. We witnesses 2 other customers having to pull their limbs out.

Family_with_children

4/10

Poor

29 Jun 2026

Conny

Sheets were stained
Random items were left behind from the guest before
and lastly, I accidentally booked with the book now pay later feature and forgot to cancel when arriving at the property i explained that id like to cancel the booking and they insisted that i would have to stay for the day and then receive a refund for the remianing days since i checked in.. it was 10 am, well before the check in and check out times and because i realzied i was at the wrong property while at the check in desk, they made it seem as if they couldnt undo the check in so this cost me $500 for a night in a room that was poorly cleaned - i understand the confusion was on my end but i think i still should have been able to cancel even if i was in the process of checking in

Friends

6/10

Pleasant

28 Jun 2026

Aliyah

Stay was average - pool hours are not great.

Family_with_children

6/10

Pleasant

28 Jun 2026

Stig

Nothing to add from my side

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Iain

Excellent

10/10

Exceptional

17 Jun 2026

Amanda

I have no complaints. A convenient hotel within a 10 minute walk from the orange line!

Partner

10/10

Exceptional

14 Jun 2026

Sherry

Staff was friendly and the location was great for what I wanted

Family

10/10

Exceptional

10 Jun 2026

Laura

The food options were just okay but the hotel was immaculate & the beds super comfortable

6/10

Pleasant

01 Jun 2026

Sarah

We ended up losing all of our getting ready time because the waiter at the resurant in the hotel wasnt efficient at taking multiple orders and delivering them in a timely fashion. Our food was wrong and many others around us was too. It also took an hour. I was not even able to eat as our ride had arrived by the time out food did. We wanted to swim but it seemed more towards kids and we just had no time. In the morning we ate breakfast it was good and then we left. Otherwise all else was good.

Partner

10/10

Exceptional

31 May 2026

Mark

Staff and room was amazing.

Friends_and_family Family

8/10

Excellent

29 May 2026

Anne

Good locale for sons graduation in Cambridge

Partner

10/10

Exceptional

27 May 2026

Joana Marie

The staff was very friendly, and they made check-in and check-out a breeze. Parking was easy as well. Rooms were super clean and comfortable. The location of the hotel is great if you want proximity to Boston without being central to the city.

Family

6/10

Pleasant

26 May 2026

Diane

For the first time in our last three visits nothing major was wrong with our room. Check-in was another matter. Check-in time is 4:00, but our room was not ready until 5:30. On the other hand, when I asked the very nice desk attendant whether nicely putting up with the delay would entitle us to free breakfast he agreed, and gave my wife and me free breakfast coupons for both nights we were there. We will no doubt be there again.

Partner

10/10

Exceptional

22 May 2026

James

Clean reasonable price great facility

Self

10/10

Exceptional

19 May 2026

Philip

Exceptional staff. Thank you for being extra accommodating while we arrived with short notice & you took care of us especially well. Rooms are spacious & clean, easy parking, and restaurant onsite is a bonus. Nice to have rooms across the hall from one another, so one room for sunrise/ getting up early, and the other for sunset (aka sleeping in) Walking distance to Dunkin’

Family_with_children

10/10

Exceptional

18 May 2026

Rasheed

Helpful, friendly staff

Self

6/10

Pleasant

17 May 2026

Ellen

Parking was 10 out of 10.
Staff 2 out of 10

Family

10/10

Exceptional

16 May 2026

Sergio

The breakfast was a buffet and great. The dinner was limited and not so good. Hence why i gave 4 stars. Have dinner elsewhere.

6/10

Pleasant

15 May 2026

Monica

Paying extra for the breakfast was not

Family

6/10

Pleasant

15 May 2026

Piera

The hotel was good, but the carpets in the room felt dirty. I didn’t really want to take off my shoes. Beds and towels and bathroom clean.

10/10

Exceptional

15 May 2026

Hang

Great stay great food friendly staff

10/10

Exceptional

11 May 2026

Kathy

I enjoyed my stay there very much. The shuttle was great. Plan on staying again.

Friends_and_family Family

2/10

Poor

10 May 2026

Lisa

I canceled my reservation and I’m not sure why I’m getting a survey for a property I never stayed at. You don’t know whether I checked in or not and you don’t know whether I stayed there but you’re sending me a survey as if I did.

6/10

Pleasant

07 May 2026

Luis Leiva

The internet service was very problematic for several days. Every time we asked about it, nobody seemed to know what was happening, and the only response we received was “we are working on it.” Honestly, it was not a good experience.

Additionally, I still have not received the refund for my deposit, and there was also a lack of clarity regarding the items and charges from the product area in the lobby that I had to use out of necessity. Overall, I had much higher expectations for this stay.

Family

10/10

Exceptional

06 May 2026

Victoria

The breakfast was delicious

Self

4/10

Poor

04 May 2026

Mary Lynn

Hit with an unexpected $150 fee plus Mass taxes. Never told debit card only
.I had cash :( I really wanted to use the restaurant/bar but was never told there was not enough staff so it was closed. Room hot as hell. No instructions on A/C. Numerous calls to start A/C. Remote control hard to use so calls to desk x 2. Hours for breakfast were posted wrong. Needed help with getting picture on tv x 2. Blew lamp trying coffee maker. Not enough creamer for 2 people so i drank black. Other issues as well.

Partner

10/10

Exceptional

03 May 2026

Ryan

Very nice, very cozy, nice amenities

Partner

6/10

Pleasant

29 Apr 2026

Kara

Bed skirts had holes in them, drain was so slow in shower, carpets were very dirty in the room and there was multiple hairs all over the bathroom.

Family_with_children

6/10

Pleasant

28 Apr 2026

michael

Parking was good.
Toaster was in need
Plenty of good food

Family_with_children

6/10

Pleasant

27 Apr 2026

Katrin

The room was very nice— clean and spacious. We had one major complaint: the WiFi went out and never came back on. We had important work online that we were planning to do but could not. We pointed out the problem to the staff but they just said they were “working on it.” 24 hours later they were still “working on it.” This was a major inconvenience. There was no offer of a refund or discount.

Partner

4/10

Poor

26 Apr 2026

David

I would not stay here again. Seemed to be poorly operated and dirty.

Family

4/10

Poor

26 Apr 2026

Chelsey

The place looks nice when you walk in, but it is Very unorganized- it felt like nobody knew what they were doing who worked there. The pool area wasn’t always stocked with towels and staff couldn’t help get more or knew where any would be. We had food left from another person in our fridge. It took over an hour for sheets to be delivered for the pull out couch.. Overall it was a weird and disappointing experience.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

James

Excellent room excellent value

Self

6/10

Pleasant

22 Apr 2026

Galiya

When I booked this hotel it was “breakfast included”.
When I got there I had to pay $15 p/p for a cold scramble eggs and oatmeal and poorly organized coffee/tea service.

Partner

8/10

Excellent

22 Apr 2026

Gayle

Room was very clean. Booked two doubles, when checked in said they didn’t have any. Gave us king, plus opened up couch. It was fine for one night. If I stayed longer, would have asked for what I booked. Didn’t eat breakfast there,so I cannot comment. Had a lot of things to do for kids, pool, movie night, etc.

Family_with_children

4/10

Poor

17 Apr 2026

Brandon

I was so disappointed. This place was horrible. The smell getting off the elevator was so strong as well as the carpet bunched and twisted. There was water damage poor construction and the fridge didn't even work. There was ripped blankets and stuck drawers. The pool was so gross with tons of visible algae built up. The HVAC system above pool had so much black mold hanging down it looked like a cave formation. Overall the website description and the actual place is 2 different things. None of the plugs would hold anything in as they were all worn.

Family_with_children

8/10

Excellent

17 Apr 2026

Carole

Well located, respectful staff and comfortable room. The only slight drawback is the outdated bathroom.

Family_with_children

10/10

Exceptional

17 Apr 2026

Huw

Great hotel. Good breakfast

Business

10/10

Exceptional

16 Apr 2026

Jennifer

Great location and price. Buffet breakfast was good. Staff courteous and helpful

Self

10/10

Exceptional

15 Apr 2026

anthony

.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Jeffrey

Breakfast was great but a $14 charge.

Partner

2/10

Poor

12 Apr 2026

Miriam

Worst stay ever my son was trapped in the bathroom cause the door had a problem

Family_with_children

8/10

Excellent

12 Apr 2026

Tyzel

Clean room, friendly staff, shower and toilet leaked a bit and window let air in around window seams

10/10

Exceptional

10 Apr 2026

amber

Pool was much smaller than

8/10

Excellent

07 Apr 2026

Silvia

The hotel was great! We weren’t advised the breakfast was not included, it wasn’t expensive @14.99+tax each person but it would have been nice to be notified in advance! I’m a platinum IHG member and that didn’t make a difference! Also I wasn’t told about a shuttle service offered to go within two miles from the hotel, that could have saved us some Uber fees! There wasn’t a shuttle to the airport!

Family

8/10

Excellent

06 Apr 2026

Launa

Clean room bar was closed on a tuesday

Partner

10/10

Exceptional

01 Apr 2026

Tasha

Great place

Friends

8/10

Excellent

29 Mar 2026

Richard

Breakfast was great. We love this hotel.

Family

10/10

Exceptional

23 Mar 2026

Renata

Front desk staff was extremely helpful in switching our room from a king + sofa bed to two double beds with no questions asked. Daily housekeeping kept the room extremely tidy and very nice amenities!

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Naomie

Amazing space and great staff

2/10

Poor

22 Mar 2026

Sylvia

Staff at the hotel are very rude. Security guards are on FaceTime in the pool area. I like the concept and setup, but you can only bring food or drinks if you purchased them at the hotel. Access to the stairs is outside with no cameras, and there was marijuana on the floor. Not safe or clean.

Family_with_children

4/10

Poor

22 Mar 2026

Claritza

Room was clean but needs some repairs, bathroom have some not too clean features you can tell doesn’t match, uneven glass on the wall everything falls from there. Closet have no door. Pool was upsetting for me water wasn’t pleasant and when I got out I felt like I was stinky. All day out in the cold I was just dreaming to get in a warm, clean pool but didn’t happened like that…

Family_with_children

6/10

Pleasant

22 Mar 2026

Aimee

The pool was nice but the movie night was horrible as the speakers disnt work and it was just staticky and at times really loud and annoying. There was also many times that there were no towels. Two of the days we were there there was a staff member in there the whole.time.but he didnt really do anything but be on his phone so not totally sure what he was there for. The pool and fooseballl table didn't have any balls.

The rest of the hotel was nice and staff was very friendly. Breakfast was ok and i like hiw kids eat free.

T is close by so you can get into Bpston easily. Also fyi kids rode free. We dodnt know that and spent extra on their tickets when you dont actually have to.

Family_with_children

8/10

Excellent

20 Mar 2026

Danielle

Easy access to the subway to take to TD garden for events

10/10

Exceptional

16 Mar 2026

Kobe

Very nice, loved it

Friends

10/10

Exceptional

12 Mar 2026

Cynthia

Convenient to transportation, clean, safe, friendly and helpful desk staff!

Partner

10/10

Exceptional

11 Mar 2026

Mary

Clean room, great channels on the television, friendly and helpful staff.

Friends

4/10

Poor

11 Mar 2026

Jeff and Ishi

Not great. Had to change rooms due to faulty heater, which was also filthy.

Partner

6/10

Pleasant

09 Mar 2026

Johannah

We ended up in a handicap accessible room, which was ok but the open shower was terribly awkward. And four lamps were not working, including one of the mirror lights in the bathroom

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Tyishah

The only problem I had was the food wasn’t that good for $15 buffet style I was expecting more . Over all staff and cleanliness was top tier

Family_with_children

8/10

Excellent

02 Mar 2026

Vivialy

The staff was very kind and attentive. The room was clean. It was a nice experience staying there.

Self

8/10

Excellent

01 Mar 2026

Lori

Clean, nice rooms. Helpful staff. I wish they had complimentary breakfast for the price.

Family

10/10

Exceptional

28 Feb 2026

Rosa

Everything is nice clean very good bed and friendly employees ❤️

Partner

2/10

Poor

21 Feb 2026

Ashley

Water leak the first half hour in the room and had to move to another room. Were given vouchers for free breakfast which was less than ideal.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Cristina

TV wasn’t working. Heat wasn’t working. Extremely low water pressure

10/10

Exceptional

20 Feb 2026

Shayne

Clean. Great staff.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Nicol

Cleanliness, amenities

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Raymond

Staff was kind and courteous. Sean is really attentive!

Self

10/10

Exceptional

15 Feb 2026

Stefany

Room was very clean and comfortable

Leisure Partner

6/10

Pleasant

14 Feb 2026

Kwong

Should have microwaves in the rooms. I’ve been to cheaper hotels with them.

Leisure Partner

6/10

Pleasant

14 Feb 2026

Richard

The room was cold. I had to crank the heat way up all night to stay warm. The distance of the TV to the bed made it impossible to read anything like subtitles, TV guide, etc.

Leisure Self

8/10

Excellent

11 Feb 2026

Raffaele

Room was very clean.
Staff courteous and friendly as they should be.
Breakfast could definitely improve freshness and variety.

Leisure Family

10/10

Exceptional

08 Feb 2026

Aaron

Clean room, friendly and professional staff!

10/10

Exceptional

02 Feb 2026

Krystal

Clean and kind staff!

Leisure Partner

10/10

Exceptional

31 Jan 2026

Janai

Excellent for a one night stay. I will be coming back eventually next time I have to bring my bathing suit and front desk was great.

Self

8/10

Excellent

30 Jan 2026

Glen

Room was clean staff was great

Business Self

10/10

Exceptional

28 Jan 2026

Nabidur

Perfect experience as expected! Thanks

Leisure Friends

6/10

Pleasant

27 Jan 2026

Nathaniel L

Bathtub was dirty. The heater unit randomly made loud disturbing noise.

Business Self

8/10

Excellent

26 Jan 2026

William J

No issues except it would have been nice to know Draft was closed!!

Business

10/10

Exceptional

25 Jan 2026

Maya

Very nice room for price

Leisure Partner

10/10

Exceptional

25 Jan 2026

Fabio

The room was great and breakfast was delicious.

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Camisha

If you are coming here hoping to stare lovingly into your partner’s eyes over a candlelit dinner, turn around now. This is not the place to rekindle a romance—unless your love language is \"watching your kids exhaust themselves so you can finally sit down.\" But for a fun, chaotic, value-packed family trip? It’s a slam dunk.
The Serious Stuff:
First off, pay the extra for the breakfast. Trust me. It’s not your average \"sad bagel in a plastic bin\" situation. The table settings are actually nice, and—get this—they wait on you for drinks. It felt shockingly civilized.
The sports deck was the MVP of the trip. Between the basketball court, the games, and the large projector screen, the kids were in heaven. The pool was also a pleasant surprise; it was clean and didn't smell like a chemical factory (low chlorine vibes, which we appreciated).
The \"Heads Up\":
• BYOB (Bring Your Own Basketball): Seriously. The court is great, but if you don't bring a ball, you’re just standing on painted concrete.
• Look Up, Not Down: The amenities are great, but the floors could have used a little more love from a vacuum. It wasn't a dealbreaker, but maybe keep your socks on.
The Verdict:
For the price, this place gave us way more than we expected. It’s unpretentious, packed with activities, and the staff actually cares about your coffee cup being full. Just remember: come for the fun, not the seduction. .

10/10

Exceptional

20 Jan 2026

Crisbeli

The staff were very helpful

10/10

Exceptional

20 Jan 2026

bobby

Everything was clean and the staff was so nice

10/10

Exceptional

19 Jan 2026

michael

Price was good

10/10

Exceptional

19 Jan 2026

Kiara

Although the room size wasn’t what I expected, it was still suitable for my family. The only issue that I had was getting a room service to come to buy new towels and take the trash from the room, but I was able to communicate with that.

Leisure Family_with_children