Name: Courtyard Boston Norwood/Canton
Address: 300 River Ridge Dr, Norwood, 02062, US

6/10

Pleasant

02 Aug 2026

Bruce

Stayed in Room 112 which is overdue for some maintenance. Toilet was very slow to flush. Outer (cabinet) door on fridge needs to be replaced as it is severely water damaged. Did NOT create a very professional image upon entering the room. Iron leaked like a seive - water dripped from beneath baseplate. Stained a shirt I was trying to iron.

10/10

Exceptional

02 Aug 2026

Rania

Great!

2/10

Poor

30 Jul 2026

Billy

Stafff

10/10

Exceptional

29 Jul 2026

Michael

Clean room

10/10

Exceptional

22 Jul 2026

Emmanuel

The entire staff was excellent and very friendly.

8/10

Excellent

20 Jul 2026

Amber

Nice and clean hotel. The room was pleasant and it was a nice a quiet location. The only complaints I have were about the bathtub and parking. The tub felt like it was going to collapse at any second, and also was having an issue draining. I wasn’t thrilled about paying additional money to park at the hotel even though it was only $10. Otherwise it was a great experience. Jason was friendly and welcoming. Definitely would stay again.

Partner

6/10

Pleasant

20 Jul 2026

Yulia

I purchased a room with 2 queen beds a month in advance because I needed 2 beds. When we arrived I was told by the front desk person that they only have rooms with one bed and we can use a pull out couch if we want to sleep with separate beds. She did not care that my reservation said I booked a room with 2 beds.

If I knew that the hotel would not honor Expedia reservation I would book somewhere else.

Also, when we got to our room the floor in the shower had a big puddle of water on it.

The coffee maker is tiny, paper cups would not even fit under it.

AC is very loud and outdated.

We would not stay at this hotel again.

Family_with_children

8/10

Excellent

18 Jul 2026

Mildred

Room were clean parking was good staff were okay

Family_with_children

2/10

Poor

17 Jul 2026

Terryann

I pd for breakfast, and he wanted to give me stuff that i dont eat. He was not helpful at all.
Poor service

Partner

10/10

Exceptional

12 Jul 2026

Karina

Great stay overall! The room was very clean, the staff was kind and helpful, and the property was comfortable and well kept. We had a pleasant experience and would definitely stay here again.

Family_with_children

4/10

Poor

11 Jul 2026

Craig

Rude front desk staff!!! We got to the hotel after4 in the morning because our flight was very delayed, when we went inside there was no one at the front desk. After calling out for someone I noticed a staff member asleep behind the back counter. I kept calling out to them for several minutes and then realized that they had AirPods on. Finally I went back and gave them a slight shake which took a while for them to come around and wake up. Once I finally got checked in I requested a half hour or hour extra for a late check out. I was promptly and rudely told no, they won’t do that for 3rd party bookings. We went to our room for our 7 hours and left.

Partner

10/10

Exceptional

10 Jul 2026

Azeddine

Good place to stay. Nice Staff, Clean room
We recommand

Partner

10/10

Exceptional

10 Jul 2026

Scott

Fabulous this hotel was perfect for my business trip. The staff could’ve done another brilliant members of staff highly recommended.

Business

10/10

Exceptional

08 Jul 2026

Dionne

It was a nice hotel with a restaurant. The customer service was very good.

Self

10/10

Exceptional

01 Jul 2026

Sheldon

The GM was actually cleaning up which sends a message to all employees. Lead by example.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Tizokis

Nice

Business

2/10

Poor

29 Jun 2026

Tizokis

Clean

Business

6/10

Pleasant

27 Jun 2026

Alvaro

What is very disappointing about this hotel is that for the price range of this hotel there is always coffee on demand on the lobby. The only thing was there was water. Even sugar you have to ask the receptionist for.

Partner

10/10

Exceptional

25 Jun 2026

Edwin

Very helpful staff, very welcoming. Clean environment, rooms clean as well

Self

10/10

Exceptional

24 Jun 2026

jinlong

very good stay

Family_with_children

10/10

Exceptional

23 Jun 2026

Elizabeth

Great stay. Friendly staff. Nice dining facility. Comfortable bed. Was just perfect!

Self

10/10

Exceptional

22 Jun 2026

Jean-Pierre

Nous aimons l'établissement à chaque fois sait l'endroit ou l'on réserve.

Partner

6/10

Pleasant

21 Jun 2026

LInda

It was just ok. Had to pay for parking. Breakfast was extra. Room was ok but dated.

Partner

10/10

Exceptional

17 Jun 2026

Jorge

Great friendly service at the hotel.

Self

6/10

Pleasant

16 Jun 2026

Heather

The hotel was clean, the beds comfy and the staff very friendly and helpful. The property itself was extremely dated and the bathrooms not well laid out. Really not up to Marriott standards. I feel like we severely overpaid for a mediocre property.

10/10

Exceptional

15 Jun 2026

Genel

This is a wonderful place to stay the GM there was excellent sadly I forget his name great great place to stay.

Family_with_children

10/10

Exceptional

11 Jun 2026

Joseph

It was disappointing to be charged a daily $10 parking fee. Did not see the print regarding the fee on the web site.

Area hotels have no parking fees.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Belinda

This particular night wasn’t great because of the guests in room 169 who were loud with people coming in and out the room, banging on the door until at least 1am. I did end up leaving and coming back the next morning just to check out. Other than that, the stay is usually always great.

Partner

4/10

Poor

01 Jun 2026

Patrick

Kids running up and down the hall at 11 pm. We had to ask them to stop multiple times. No hotel staff around to stop them or to complain to.

Partner

8/10

Excellent

20 May 2026

Robin

Very friendly staff. Clean rooms. Wasn’t a fan of the Bistro. Purchased a Buffalo chicken sandwich, didn’t taste Buffalo, to much blue cheese, and the chicken patty tasted not fully Cooked. I also waited 2 hours to get food, cook was running an hour late and the oven wasn’t working, only the fryer. Great stay but don’t purchase the food.

Self

10/10

Exceptional

20 May 2026

Joanna

Easy check in. Helpful staff. Clean room.

Self

10/10

Exceptional

19 May 2026

Sara

Staff were fabulous. Everyone was so helpful, kind and friendly.

Self

10/10

Exceptional

13 May 2026

Debbie

ample and accessible parking - lot was well-lit and felt safe. large lobby with great working, seating and eating spaces. inner courtyard is new and features outdoor seating and access by rooms on main floor and balconies off second floor. excellent hotel

Self

10/10

Exceptional

07 May 2026

James

The Renovation was done very nicely.

Business

10/10

Exceptional

03 May 2026

Lynn

This was a last minute stay and worked out really well. The location was convenient for our needs and had many things nearby available. The staff was extremely friendly and helpful.

Family

10/10

Exceptional

26 Apr 2026

John

Very friendly and helpful staff.

10/10

Exceptional

19 Apr 2026

Freddie

Great hotel. The only downside was $10 a day parking fee.

Partner

10/10

Exceptional

19 Apr 2026

Anna

Very clean with friendly staff

10/10

Exceptional

19 Apr 2026

IRFAN G

Amazing

8/10

Excellent

18 Apr 2026

Chandrell N

Clean and quiet great stop along the way up I 95

Family

10/10

Exceptional

18 Apr 2026

Charles

The hotel was excellent but the manager and the staff were the best!!! Great job David!!!

Self

4/10

Poor

13 Apr 2026

Deirdre

I expected a standard stay, but the \"aroma\" of this hotel had other plans. From the elevator to my pillow, the scent of marijuana was inescapable. It felt less like a hospitality chain and more like a botanical dispensary with beds. While the staff was friendly, the ventilation system clearly gave up years ago. If you’re looking for a professional environment, keep driving; if you want a contact high with your continental breakfast, you’ve arrived.

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Robert

Great staff and clean

10/10

Exceptional

07 Apr 2026

Jenna

I loved where the hotel was situated. I had a rental so I drove to Quincy Adams station and parked there to use the metro. It was a beautiful drive through the forest. The hotel was in a convenient location and beautiful area. It was really quiet. Clean room. Great trip!

Self

10/10

Exceptional

03 Apr 2026

Nadege

No breakfast bar!

Family

10/10

Exceptional

28 Mar 2026

Doug

Vvvvv

Self

10/10

Exceptional

27 Mar 2026

Crystal

Room was clean, staff was awesome. David the GM made it feel like home away from home. I’ve never been to a hotel where the GM made his presence known and took the time to know each guest.

4/10

Poor

21 Mar 2026

Taylor

Older property, Not well maintained. Broken doors in hallway visible to guests. Thermostat on our room didn’t work. Wouldn’t stay again or recommend to others.

Family

10/10

Exceptional

13 Mar 2026

Isabelle

Very convenient location for work in the beverage industry. Kind and flexible staff. Great experience!

Business

6/10

Pleasant

02 Mar 2026

John

Something on the TV besides error messages would have been nice.

2/10

Poor

28 Feb 2026

Sandra

Most terrible experience that caused my family unnecessary anxiety and pain. We are an elderly couple in the middle of a horrendous snow storm. We could not make it to the hotel due to distance and road conditions and the hotel would not allow us to cancel the reservation although I had made reservation 20 minutes before I tried to cancel. Expedia was willing, but Marriott would not allow cancellation. Corporate Marriott advised that it was within the discretion of the Marriott desk if they so desired, if Expedia was willing. Expedia was very kind and understanding, but Marriott would not budge and allow it.

6/10

Pleasant

20 Feb 2026

Amanda

I arrived around 6:45pm and waited about 10 minutes at the check in desk and eventually had to flag a contractor who was working at the hotel to see if he knew where any staff were. Staff did arrive very quickly after that but I was slightly annoyed at the extended wait time to check in, especially as it wasn't an odd time to be arriving. The hotel is definitely dated however they are in the process of renovations. There is one elevator however it was a hike to get to and required guests to walk past many rooms under construction which made the overall appearance of the hotel seem less than stellar. Room was clean, location felt safe.

Self

8/10

Excellent

19 Feb 2026

joseph

Was clean place but they are being renovated so expect a little disarray and some noise. Also they charge $10 per day parking that isn’t stated anywhere I found out on the second day of my trip.

Self

8/10

Excellent

06 Feb 2026

Kristy

Even though you were under construction during my stay my room was pristine. The staff upon checking in and out were both extremely friendly, professional, and very helpful. I will definitely stay here again! Thank you!!

Friends_and_family Friends

8/10

Excellent

31 Jan 2026

Bruce

Clean room & friendly staff.

4/10

Poor

26 Jan 2026

Jonathan

The site is under renovation, so we can’t be too critical, but the staff seem under-trained or under-resourced. I had a defective coffee machine in my room. I brought it down to the front desk. They could not provide me a new one, but promised to replace it. Still not replaced the next morning, and when I went down to the front desk, they handed me back what I believe was the original defective machine. Wasted my time attempting to use it. It powered up but did not produce coffee. I purchased coffee at their bar—they should have comped that.
When I checked in the staff failed to inform me there was a ten dollar per day fee for parking.
When I arrived in the room it seemed cold. Eventually I looked at the thermostat and found that it was set to 63 and cool instead of heat. My stay was mid-January.
The room had no safe, no microwave.
Altogether an underwhelming experience.
The only bright spot was that housekeeping came daily.

Leisure Self

2/10

Poor

15 Jan 2026

Michelle

This was one of the worst hotel stays I've had. Construction the first night was relentless until after 10pm. Constant hammering. The next night was delightfully free of construction noise but there was a 10 year old hockey team that were up until 2am running up and down the hall, slamming doors and yelling at the top of their lungs. I called around 12:30 to complain and was assured someone would come to ask them to return to their room and be quiet. Didn't work. They continued to cause a rukus. The walls were so think I could even hear someone down the hall snoring. It was really terrible.

Business

8/10

Excellent

08 Jan 2026

Amrita Rios

Receptionist was a great lady, very kind. The hotel accommodated me for an early check in. There’s a bit of construction going on, modernizing the hotel, so some noise (gone by night). There was no breakfast option, only coffee and tea available. Close to Gillette which was my trip’s agenda. I’d rebook on my next game.

Leisure Self

6/10

Pleasant

07 Jan 2026

Taisiya

The building is outdated.

10/10

Exceptional

01 Jan 2026

Katiria

L habitación estaba bien cómoda y espaciosa

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Jorge

Great balcony

10/10

Exceptional

24 Dec 2025

Jean-Pierre

Nous ne sommes pas allé au bar pendant notre séjour.

Business_and_leisure Family

8/10

Excellent

23 Dec 2025

Todd

Had to pay $10 to park! Ridiculous. Accommodations were fine

Business_and_leisure Self

10/10

Exceptional

21 Dec 2025

Mary

room was clean TV remote not working. But was replaced in miinuites of contacking the desk

Leisure Partner

6/10

Pleasant

20 Dec 2025

Meagan

Customer service was great adn lobby was nice but..The room I stayed in was very dated, worn and old. The pillows need to be replaced immediately. The carpet was kind of gross. There were also definitely animals in scurrying about in the walls. It was disappointing.

Leisure Self

2/10

Poor

16 Dec 2025

Sheena

The check in was AWFUL. I

10/10

Exceptional

11 Dec 2025

Eliu

The room are ok.very old,noisy but clean everything was clean and the receptionist are very attentive.

Business_and_leisure Partner

4/10

Poor

11 Dec 2025

mary

wasn’t anything like poctures

10/10

Exceptional

08 Dec 2025

Lysse

Quick one night staff very friendly and polite. Rooms can use some updating but were
clean.

Business_and_leisure Self

6/10

Pleasant

28 Nov 2025

Elpidio

The room was very nice clean and beds very comfortable the only negative feedback was the house keeping staff walked right into room at nine am when check out time is at 12 and did it twice felt very uncomfortable having someone bust into ur room while ur asleep not very pleasant

Family_with_children

2/10

Poor

10 Nov 2025

Gopal

Bad experience

10/10

Exceptional

10 Nov 2025

Sarah

The loft is clean, stylish, and in a cool spot in downtown. Host has clear and quick communication.

10/10

Exceptional

25 Oct 2025

noel

Love this property!

Leisure

8/10

Excellent

12 Oct 2025

Barboo

We enjoyed our stay there

Leisure Family

8/10

Excellent

06 Oct 2025

Elizabeth

Fine

Self

6/10

Pleasant

28 Sep 2025

Dale

Room was clean

Friends_and_family Family

6/10

Pleasant

19 Sep 2025

Paul

Rooms were clean. No breakfast. You have to go to the Bistro to order and pay for food to be served as breakfast. That didn't look good for a hotel as reputable as Marriot especially considering the price that was paid for the room, $230 before tax per night. I could have gotten a better service for a lesser amount at another hotel. If there was a common breakfast lounge and guests are asked to pay for it, it would have a better look. Not the way this was setup. It did affect the comfort of me and my other guests. Very poor business planning by the hotel. I would never book that hotel if I have another opportunity. It has affected my whole perception of Marriot hotel. Not the brand I used to know.

Friends_and_family Friends

2/10

Poor

19 Sep 2025

Jason

The staff at this hotel are horrible. Absolutely horrible. You would expect better from a Marriott, but besides the name on the building, you wouldn’t know it was a Marriott. We were given a downgraded room and then refused to have the difference compensated. We paid a month in advance, but were not told about the downgraded room until we actually walked into the room. There were full sized sheets stretched onto queen sized beds. It was uncomfortable, the hallways smelled of air fresheners so strong you could taste it. They were definitely covering odors. The housekeeping staff was yelling at each other in the corridors at 7am. It’s just a terrible place to stay, and I am shocked Marriott has anything to do with this mess.

Partner

10/10

Exceptional

17 Sep 2025

Terri

Beautiful rooms

8/10

Excellent

11 Sep 2025

Lisa

It is a very nice hotel just the route one that it’s on has a divided medium that you have to make you turn to come back to the hotel but Norwood is a nice place. The hotel is decent.

Leisure Family

10/10

Exceptional

11 Sep 2025

Michael

Nice hotel! Not far from anything we wanted to do. Clean! We would stay again.

Leisure Partner

4/10

Poor

09 Sep 2025

Monica

Will not recommend. Dated tv, no food available but the worst was the description of size beds. Queen size was really full, not comfortable for a couple. King size was really a Queen size. They charge for parking in a not busy area and empty parking lot

Leisure

10/10

Exceptional

09 Sep 2025

Darrel

The staff was super friendly and helpful.

Leisure Family

10/10

Exceptional

08 Sep 2025

James

Greatcoat e to stay!

Jules at the front desk was top notch! It’s a great place to stay within striking distance to all things Boston!

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

Kristin

Frequent flyer

Frequent Visitor in my hometown to take care of family. Staff is brilliant, so accommodating to my unforeseen extended stays. Quiet, set back off the main road but walking distance to restaurants, diner, icecream, sushi, etc.

Self

4/10

Poor

07 Sep 2025

Aleksey

Paid parking ??? $10 / day

Family

8/10

Excellent

04 Sep 2025

Joanne

The staff I dealt with were quick, efficient and helpful

10/10

Exceptional

04 Sep 2025

Haijin

Really enjoyed the stay!

Leisure Family

6/10

Pleasant

24 Aug 2025

Raymond

It wasn’t great, walked into the room and the couch and couch bed were completely pulled out with the cushions and pillows on the floor. Every drawer was open from the nightstands to the tv stands. Other than the room being a mess the people that worked the counter were great so that’s all I can comment on.

Partner

6/10

Pleasant

24 Aug 2025

Debra

When I initially made my reservation I requested a king room, I got a dbl queen. Upon checking in I was told that I would get a complimentary breakfast, that didn't happen. The hotel is outdated for the money.

Leisure Partner

4/10

Poor

23 Aug 2025

Alyssa

Took to be greeted and acknowledged to be checked in.

Leisure Friends

8/10

Excellent

21 Aug 2025

Ryan

Nothing bad happens. That’s good in my world.

Business Family

10/10

Exceptional

17 Aug 2025

Amy

I had a great stay! The staff was very professional and friendly. The room was comfortable and spacious, with a balcony overlooking the nicely landscaped central courtyard. The air conditioning worked great, and I could adjust it to my liking. Parking was convenient (and even offered for free because it was my first time staying there), and it was nice to have the simple restaurant in the lobby to grab a quick breakfast.

Leisure Self

10/10

Exceptional

14 Aug 2025

DAVID

Great

10/10

Exceptional

13 Aug 2025

Frank

enjoyed our stay

8/10