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Courtyard Colorado Springs South

Colorado Springs - CO · United States

2570 Tenderfoot Hill StreetView location

8.4/10Excellent681 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.8/108.8
Quality9.4/109.4
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Colorado Springs South

Enjoy a stay at the Courtyard Colorado Springs South, conveniently located near popular attractions such as the Broadmoor World Arena and the Colorado Springs Convention Center. This hotel offers an indoor pool, 24-hour fitness center, and on-site dining at The Bistro café and coffee shop.

The 90 air-conditioned rooms feature microwaves, Smart TVs with cable and video-game consoles, and complimentary Wi-Fi. Amenities also include a business center, express check-out, and dry cleaning services. Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Courtyard Colorado Springs South in Colorado Springs (Southwest Colorado Springs), you'll be a 3-minute drive from Broadmoor World Arena and 9 minutes from Cheyenne Mountain Zoo.

This hotel is 7.1 mi (11.5 km) from Garden of the Gods and 11.9 mi (19.1 km) from US Air Force Academy. Make yourself at home in one of the 90 air-conditioned rooms featuring microwaves and Smart televisions.

Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 10.00 per person
    • Secured self parking fee: USD 10 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cinemark Tinseltown Colorado Springs 1.9 km / 1.2 mi
Broadmoor World Arena 2.4 km / 1.5 mi
Millibo Art Theatre 2.9 km / 1.8 mi
Battlefield Colorado 2.9 km / 1.8 mi
World Figure Skating Museum 3.9 km / 2.4 mi
Penrose Heritage Museum 4.3 km / 2.6 mi
Colorado Springs Convention Center 4.7 km / 2.9 mi
Colorado Springs Pioneers Museum 4.8 km / 3 mi
Broadmoor Golf Club 4.9 km / 3 mi
Pikes Peak Center 5.4 km / 3.4 mi
Colorado Springs City Auditorium 5.5 km / 3.4 mi
Starsmore Discovery Center 5.6 km / 3.4 mi
Cottonwood Center for the Arts 5.6 km / 3.5 mi
Acacia Park 5.7 km / 3.5 mi
America the Beautiful Park 5.7 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2007
  • Total number of rooms: 90
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 33 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • FireplaceExtra charge
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Hairdressing salonExtra charge
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Courtyard Colorado Springs South

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Video games console
    • Wi-fi
    • Wake-up service
    • Bathrobes
    • Desk
    • Toiletries
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Pay movies
    • Cable TV
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Bathroom
    • Shower
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable7 photos

    Courtyard Colorado Springs South

    DOUBLE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 29 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Courtyard Colorado Springs South

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Bathrobes
    • Wi-fi
    • Wake-up service
    • Pay movies
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Video games console
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable7 photos

    Courtyard Colorado Springs South

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Colorado Springs South

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Colorado Springs South

8.4
Excellent
681 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.8 /10
Quality
9.4 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
27 May 2026
Shametra
The hotel could use a refresh but the staff was kind an accommodated.
Friends_and_family Family
10/10
Exceptional
16 May 2026
Moranne
Would definitely stay again
Business
10/10
Exceptional
10 May 2026
Brenda
Excellent Stay! Loved the Indoor Pool!
Self
6/10
Pleasant
05 May 2026
Marcella
Trash was not emptied in garbage can. Cable TV did not work.
Partner
10/10
Exceptional
25 Apr 2026
Jennifer
Great experience. Clean, nice staff, and good location.
Friends_and_family Family
8/10
Excellent
09 Apr 2026
Cerila
The front desk that took care our check in was awesome.
6/10
Pleasant
28 Mar 2026
Scott
Bottom line, this place is dirty and understaffed. I will not be back to this location.
Family_with_children
6/10
Pleasant
28 Mar 2026
ron
Room was very nice. Charging people $10 to park in your parking lot is ludicrous. Breakfast options were pretty weak too.
4/10
Poor
19 Mar 2026
gregory
Shower broken
Self
10/10
Exceptional
17 Mar 2026
Anjana
-
10/10
Exceptional
07 Mar 2026
John
Clean room, efficient staff.
Self
10/10
Exceptional
01 Mar 2026
Gregory
Samuel front desk worker was very friendly and helpful got us checked in within minute's. Very clean and comfortable
10/10
Exceptional
28 Feb 2026
John
Yes
Partner
10/10
Exceptional
25 Jan 2026
Kristen
Room and hotel were very clean. Had a nice happy hour!
Business_and_leisure Friends
10/10
Exceptional
08 Jan 2026
Danielle
The hotel was very clean, spacious, and comfortable. The staff was accommodating and helpful. We enjoyed the food, pool, and gym amenities as well.
Family
10/10
Exceptional
04 Jan 2026
N
Super friendly staff - all of them!
Very clean, quiet, and comfortable rooms.
Loved the all day food/drink services in the lobby.
10/10
Exceptional
21 Dec 2025
Chris
Fire pit want working and no feeling of getting it done quickly.
Leisure Family
10/10
Exceptional
01 Dec 2025
Sinthia
Very clean really nice stuff really accommodating, relaxing, and comfortable. Will definitely stay there again.
Leisure Family_with_children
10/10
Exceptional
01 Dec 2025
Reuben
All the staff are super friendly. Rooms comfortable and very clean.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Bailee
The staff was super friendly and accommodating. The hotel was very clean and we had a great stay! Even the kids commented on how much they enjoyed the hotel.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Yuliet
Great costumer services , room was beautiful and clean
Leisure Family
10/10
Exceptional
20 Nov 2025
Claire
Clean room but the night staff was really great.
2/10
Poor
15 Oct 2025
Benjamin
I couldn’t make the reservation and could not cancel or get a credit for the future
6/10
Pleasant
01 Oct 2025
Thomas
Breakfast cost too much. Check in attendant wasn't very welcoming. Otherwise, everything was good.
10/10
Exceptional
07 Sep 2025
David

Great stay!

Great service and clean! Thanks
10/10
Exceptional
28 Aug 2025
Amy
Incredibly soft bed, nice shower, and the temperature actually stayed consistent, which is rare for hotel rooms, just overall extremely comfortable room. I have stayed in a ton of hotels and this is definitely in my top three. Also the bartender was extremely nice, as was every staff member we talked with. Would definitely stay here again. Thank you!
Family
4/10
Poor
24 Aug 2025
Gopi Krishna
Ac was not working properly and the room is not asexpecte
8/10
Excellent
15 Aug 2025
Ruthie
Staff was so nice
2/10
Poor
14 Aug 2025
Larry
They charged my card twice.
4/10
Poor
04 Jul 2025
Herbert

Just an honest review

Be advised that they rent out the pool from 3pm-8pm for private swim lessons and the pool is closed. Our family spent the day at the zoo and was excited to swim when we got to hotel. We were very disappointed that it was closed. Both days we stayed. Tv apps didn’t work. And there was no children’s channels on tv. We were hoping to have a movie night since pool was closed. We were unable to watch on the tv. When we clicked on internet tv. Screen just went black. Their “store” was not stocked. A few chips. And stuff for laundry or Advil. Breakfast is not included in your stay. Food is pricey and was burnt and crumbled into small pieces. Over all not family friendly with pool closed during day. ( pool should be available for paying guest). No hot tub. No kids channels on tv. It’s set up for more of business stays instead of families. Some good was beds were comfy. Shower was hot.
Friends_and_family Family
8/10
Excellent
30 Jun 2025
Mark
It is too bad you have no EV chargers. I had to find one at a business area about 2 miles away, and then get an uber ride there and back.
Leisure Partner
10/10
Exceptional
18 Jun 2025
Taylor
Nice, comfortable stay. Clean!
Business Partner
10/10
Exceptional
09 Jun 2025
Taylor
Awesome stay! Comfortable and clean
6/10
Pleasant
02 Jun 2025
Sean
No complimentary breakfast. No hot tub.
Friends_and_family Friends
6/10
Pleasant
31 May 2025
Julie
This property definitely needs a tune up!
Business Self
2/10
Poor
23 May 2025
Yaricxa
Booked king with sofa bed and there was no sofa bed .. asked for fire pit never got to use it
8/10
Excellent
30 Apr 2025
Erica
It was good!
Business_and_leisure Family_with_children
10/10
Exceptional
20 Apr 2025
Shushanik
Thank you
8/10
Excellent
14 Apr 2025
Gilbert
The location was super close to the Broadmoor where we were attending an event.
10/10
Exceptional
13 Apr 2025
Yuan
Price and service
Business Family
6/10
Pleasant
31 Mar 2025
Ben
n/a
Business Self
10/10
Exceptional
26 Mar 2025
Darlene
We love the location
Leisure Family
10/10
Exceptional
18 Mar 2025
JOSE
Nice
Family_with_children
8/10
Excellent
14 Mar 2025
Verified traveler

Overall, a good stay!

I stayed at the Courtyard for 2 nights for a convention happening in town. Overall, the stay was good. My only negative feedback is that the shower had hairs in it and the toilet seat cover had hairs on it as well. Other than that, it was a pleasant stay. Thank you to the kind reception staff!
Business
10/10
Exceptional
22 Jan 2025
Verified traveler

Great Customer Service

Employee at the front and food area were extremely responsive and friendly!
Friends_and_family Family
10/10
Exceptional
13 Jan 2025
Alexander
good
10/10
Exceptional
19 Dec 2024
Verified traveler

Amazing location. Hotels.com customer service bad.

Great location near the broadmoor area. However, I have been charged twice for my stay and hotels.com’s customer service has been atrocious. They charged me online and again at check in and no one caught the glitch. Not very organized.
Partner
6/10
Pleasant
22 Nov 2024
Wayne

Suboptimal housekeeping.

Walls s-lettered with unknown substance, No Kleenex - empty box, partially used coffee condiment package, no new condiments, water in ice bucket from previous guest.
Partner
4/10
Poor
13 Nov 2024
William
The property was not lit up very well, No light on the marquee. Check in was fine. The elevator was filthy and one of the beds looked like it was slept in. There was no remote for the TV so we had to go to the front desk since not one would answer the phone. The attendant was not at the front desk so we had to wait. Expedia indicated that there was a free continental breakfast, but this was not honored. The manager claimed that they could not be responsible for what it says on Expedia.
Leisure Family
4/10
Poor
04 Nov 2024
Dorothy
When we walked into our room, we noticed a big stain on the rug. The elevator was also dirty. The bed was comfortable and I did sleep good.
Partner
10/10
Exceptional
20 Jul 2024
Fails
Clean and very friendly
Leisure Partner
10/10
Exceptional
08 Jul 2024
Nayeli
Very clean and nice staff
2/10
Poor
18 May 2024
Carrie
The front desk people had no clue and couldn’t find both of our rooms. There was a towel so dirty, it looked like someone wiped a filthy floor and hung it up. Dirty carpet, dusty room. The desk chair almost fell backwards.there were coffee grounds in the water reservoir of the coffee maker. Nothing worked on the TV( not connected to the hotel network, limited number of channels)

IF you want breakfast- the meals are sooo expensive! $10 for oatmeal, $15 for toast!!! And the coffee was out in the lobby!
Won’t stay here again!
Leisure Family
2/10
Poor
14 May 2024
Lydia

NO HOT WATER! NO COMP!

Checked in a few minutes early and that was nice. Room was ready and nice to move around in. 10.00 charge for parking, pretty unreasonable. Just why? Went to take a shower the next morning and NO HOT WATER. Tried to call down to front desk since I was in a towel. NO PHONE SERVICE, There was a number to hotel on the phone so I called the phone number from my cell phone and got a FAST BUSY SIGNAL. Still no hot water. Finally got dressed and went to lobby partially wet. Timed it on my phone. Stood at front desk for FIVE MINUTES before I was acknowledged. Just enough time to become highly agitated. Phone service has been out since Sunday/Monday high winds? (and you didn't mention this) Said hot water went out at 10 am this morning. Said they were working on it and it should be up by noon. still no hot water. We left at 1 pm because still no hot water!!! time's awastin when you are on vacation!!!! Will be contacintg credit card company!
Friends_and_family Friends
4/10
Poor
05 May 2024
Amie
M stay at the courtyard was not good at their pool was not opened which wasn’t mentioned online and 2nd their TV did not work. I couldn’t get the internet or the channels I wanted to watch. The staff really didn’t care other than to say “unfortunately”
Partner
8/10
Excellent
03 May 2024
Barbara
It was in a location that I needed for my trip.
Business_and_leisure Family
10/10
Exceptional
01 Apr 2024
Tanya
We arrived with a large group/team, the staff was incredible and very accommodating. The public areas were under construction which we were not notified of but the staff did the best that they could to assist us. Definitely recommend staying here but check to make sure the remodeling and updates are complete if you have a family.
Leisure Family
2/10
Poor
26 Feb 2024
Amanda
Hello.... I'm sori i don't mean to complain. But this is horrible i need some one to call me please this is too crazy. We stayed this last weekend 2/24-2/25, they gave us 2 beds that we didnt fit in and they didnt care.
Business_and_leisure Friends
2/10
Poor
30 Jan 2024
Stefanie

Terrible experience

This hotel was under renovations when we got there. They advertised pool and hot tub but failed to mention it was closed for renovations. Hotel also does not offer any kind of breakfast accommodations even though description stated breakfast was included. Hotel was dirty and staff was rude. Will not stay here again.
Friends_and_family Family
6/10
Pleasant
24 Dec 2023
cindy

Family Christmas

We asked for joining rooms was told they would try
If not they could get us next door to each other
Did not happen
The hotel was pretty empty so we figured since we had kids and grandkids they would have been more accommodating
Then we have never paid for parking
It was $10 for an open parking lot
On a good note the beds were very comfortable
Friends_and_family Family
4/10
Poor
19 Nov 2023
Kyle
Dirty carpets, sink and toilet didnt drain or flush. I killed three spiders in the room, wasnt informed that you had to pay for continental breakfast which didnt matter because the staff didnt show up to put it out the two mornings there. Couldn't pay me to stay here again
Pet
10/10
Exceptional
19 Nov 2023
Juan
Front desk lady was very nice and helped a lot...dont remember her name but we got there around noon on saturday and she was working that shift.
Leisure Family_with_children
2/10
Poor
18 Nov 2023
Pauline
Pool not available
Hard, hard bed;Walmart bedding
Black mold in shower
Tiny sink area
No balcony
Lukewarm fridge
No sweets at store area to purchase
Needs some major upgrades!
10/10
Exceptional
26 Oct 2023
Dominic
Great place to stay!
Business_and_leisure Pet
10/10
Exceptional
26 Sep 2023
Margaret Parker
Clean and updated.
Leisure Partner
10/10
Exceptional
23 Sep 2023
Amber
I didn't know this hotel accepted pets. I had a hard time breathing and swollen eyes. They didn't have any allergy medicine that you could buy. The front desk receptionist had some in the back for employees. The room had a bad smoke chemical smell.The water pressure in the sink was almost none. However the shower was fine. I had them move me to another room. Still chemical smell but less allergies. The room next store was loud fighting you could hear everything.
Business Self
10/10
Exceptional
28 Aug 2023
susan

Excellent Service

Excellent customer service from every employee. Clean, quiet, convenient and affordable!
Friends_and_family Friends
10/10
Exceptional
07 Aug 2023
irma
Overall was nice
10/10
Exceptional
29 Jul 2023
Melody
A very comfortable room, bed felt just like mine at home. Very clean and inviting.
Leisure Family
6/10
Pleasant
07 Jul 2023
Scott
Building under repair. No pool. No lobby restrooms. Plumbing issues. Had to move rooms. Still more plumbing issues.
Friends_and_family Family
6/10
Pleasant
07 Jul 2023
Cesar
First, I didn’t get the room I booked which was very disappointing. Secondly, the pool & ice maker on both 1st and 2nd floor didn’t work. And finally, the laundry was also out of order.
Leisure Pet
4/10
Poor
27 Mar 2023
Lacy
Towels & washcloths were dingy and discolored, since I have to share how many guests are staying I the room,
The least you could do is have enough towels, what’s clothes, sheets and pillows for everyone. Thermostat was set to warm. Swimming pool wasn’t heated.
Business_and_leisure Family_with_children
6/10
Pleasant
11 Mar 2023
Linda
Staff has been friendly but our room wasnt cleaned well and no towels, no hair dryer. I felt like I was constantly calling the front desk for things which they were very friendly about but it got old calling once I kept realizing what was missing from the room. Also the hotel is under construction currebtly which I wasnt prepared for. Overall not a terrible experience but could have been better
Leisure Family_with_children
10/10
Exceptional
05 Feb 2023
Ronda
Everything was great. They had construction on the front entrance, so that was the only nefative. I am sure it will be lovely when that is completed.
Business
8/10
Excellent
19 Jan 2023
Sherri
Very nice
Leisure Pet
10/10
Exceptional
27 Dec 2022
Patrick
Nice
Leisure
10/10
Exceptional
25 Dec 2022
Verified traveler
Our stay was great, however i was a little disappointed that it stated they had a hot tub. There isnt one but the pool was heated pretty nice.
Friends_and_family Family
10/10
Exceptional
21 Nov 2022
Jody
The room was spacious.
Business_and_leisure Family
8/10
Excellent
16 Aug 2022
Michael
Front desk service was great.
Leisure Partner
6/10
Pleasant
20 Jul 2022
Amano
The room looks good . During the booking it said to be Mountain View but not . The shower doesn’t work and we asked the staff but not cooperative enough to fix it . Glad we stay there only for one night.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2022
Matthew
.
Leisure
10/10
Exceptional
07 Jul 2022
Nancy

4th of July weekend

Excellent personal and friendly service. Pack Bennett, asst manager went over & beyond to make us feel welcome & accommodate our needs.
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
Nancy
Check in was BAD… took 3 rooms as first two were occupied!!!
Friends_and_family Family
10/10
Exceptional
27 Jun 2022
Wayne

OuickStay

Room was clean, well appointed. On line the pet fee said $25 but at checkin they said $75. I informed them of what was on line and they gave me the lower charge.
Partner
8/10
Excellent
05 May 2022
Desiree

Fair experience but not what I expected

The room was comfortable and clean and the staff was friendly. The pool had been drained the day prior to my stay and after two days was still only 65 degrees so part of the reason for booking was unavailable. I also chose this property for the in-room whirlpool tub and if these are only in specific rooms it was not listed that way. Finally, my reservation was changed by the property (cancelled through Hotels.com and rebooked internally) so that I did not earn rewards for my stay.
Friends_and_family Family
10/10
Exceptional
30 Mar 2022
Jay
DJ was very friendly and accommodating
Business_and_leisure Family
10/10
Exceptional
25 Mar 2022
Anne

nice spot

even though the hotel was under construction it was a noce stay
we had an extra lsrge room due to it being the handicapped room. i was there to attend to a medical appoitnment across thevstreet. i needed flexibility on my checkoutbtime and they were very accommodating!
Business
4/10
Poor
04 Jan 2022
Cathy
Check in took over 20 minutes. The woman did not look up from her computer for the first 4-5 minutes while we stood in front of her. She did not smile, was not ready or prepared for us to check in. This was after 4pm & we were told that we could check in after 3pm. While we were standing there, without much conversation from the woman, we had to ask if there was a problem, there were four other groups that were waiting to check in. This woman needs immediate training in customer service skills. Walked past her later that night when returning to the hotel, she was sitting by the front desk, not working. dressed to go outside, looking grim, no smile or kind word. She did not appear to be a happy individual. This person should not be working with people! We will not recommend this hotel.
4/10
Poor
20 Dec 2021
Wendy
We had to go remake our keys every day. Usually there was no one at the desk to help us. We had to ask to have our rooms cleaned, and often, even when we asked, the rooms were still undone. We went a few days without basic supplies, such as kleenex and soap.
We chose this hotel because it was a Marriot, but it felt more like a 2 star comfort 8 motel.
Leisure Family
8/10
Excellent
31 Aug 2021
Shirley
Clean!
Didn’t like: lack of plug ins near the bed to handle CPaP, USB ports to charge watch and phone, nothing in fridge to purchase, limited room service for a meal, was there a hair dryer?
8/10
Excellent
22 Aug 2021
Marc
body wash was empty in bathroom - room 307

BFast caffee maker machine in bistro for cappuccino latte was INOP

vending machine for soda and water was empty on 3rd floor

no bar open as advertised online

Wifi was OK.


Business
4/10
Poor
04 Jul 2021
Verified traveler

Not a welcoming stay

Was checked in by a not so friendly staff member. My daughter was questioned by the staff member instead of reaching out to the parent. Terrible place for pet owners. Will definitely not stay at this hotel chain in the future. Very disappointing experience.
Friends_and_family Family
8/10
Excellent
21 Jun 2021
Verified traveler
The convenience! Property could have been better maintained. Room was nice but toilet ran a lot & lightbulb was burnt out in the lamp by bed.
Leisure Family_with_children
8/10
Excellent
06 Jun 2021
Verified traveler
Good Service
Business Self
8/10
Excellent
02 Jun 2021
Verified traveler
I like the location. The room is big enough for a family of 4 and 2 puppies. We stayed for 2 nights and requested to make our bed on the our second night since it is only by request but apparently the front desk said they only have 1 housekeeping working for the entire 50 rooms so when we came back at night nothing was touched in the room even the trash.
Leisure Family
10/10
Exceptional
02 Jun 2021
Verified traveler

Nice place. Worth the extra price.

The room was great. Clean, plenty of room, loved that the slider went to the lawn and courtyard in the back.
Convenient location. Plenty of restaurants within a mile of the hotel.
They even offer a take away menu for breakfast.
The kids loved the pool too.
Didn't love the flourecent light in the sink area (the balast needs replacing).
Also didn't like that the sliding door didn't lock. There was an arm lock behind the door, but would have felt safer if the door's own lock was functional.
Comfortable beds, but had a rough night of sleep. Motorcyclists were racing on the street below. Seems to be a theme in CO. I don't think the hotel can do anything about that noise though.
Friends_and_family Family
6/10
Pleasant
31 May 2021
Verified traveler

Wouldn't stay again

We got stuck in room 217 directly above the front entrance. Each time the (two sets!) of automatic sliding doors opened, it sounded like thunder in our room. We have two small kids and the noise kept us all up all night.

Not the cleanest hotel, but not the worst I've ever seen. Carpet was sticky. Pillows are flat. Not in a great part of town.

Would not stay again.
Friends_and_family Family
10/10
Exceptional
24 May 2021
Verified traveler
Clean. High end shampoo, lotion & conditioner.
Business Family
10/10
Exceptional
10 May 2021
Verified traveler
Awesome place
Leisure Family_with_children
2/10
Poor
10 May 2021
Verified traveler
The staff was very unfriendly and we were not able to use the pool because the hotel let one group book the pool for 6 hours.
Leisure Family_with_children

Location & surroundings

Courtyard Colorado Springs South
2570 Tenderfoot Hill Street, Colorado Springs, United States

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Courtyard Colorado Springs South

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