Name: Residence Inn Colorado Springs South
Address: 2765 Geyser Dr, Colorado Springs, 80906, US

8/10

Excellent

20 Jul 2026

Lakisha

RED was excellent she worked at the front desk and she made our staff one of the best. overall I would come back and stay there again, just because she was friendly.

Partner

10/10

Exceptional

09 Jul 2026

Kimberly

The staff were very polite. The place is nice and clean. Second time have stayed there.

Self

8/10

Excellent

30 Jun 2026

Shawn

The room was nice everything was average except the breakfast I thought was below average of a typical hotel breakfast

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Kelly

Perfectly located with tons of places to eat or shopping needs in case your forgot something. Parking was great. The room was very clean, spacious accommodating. We had 5 people in our party so there was plenty of room. The staff was awesome! Ms. Red was a true ambassador for the Marriott! She provided a wonderful and charming introduction and check in, she consistently checked in on us in case we needed anything and always greeted us whether coming or going. While, I’m a huge fan of Marriott, if they have personnel like Ms. Red at every hotel I would NEVER stay anywhere else!

Friends_and_family Family

4/10

Poor

04 Apr 2026

Jessica

Rundown and location is sketchy

10/10

Exceptional

03 Apr 2026

Kelly

The suite was perfect for our family vacation. Hot breakfast, spacious suite, pool, gym, and friendly and helpful staff.

Family_with_children

10/10

Exceptional

03 Apr 2026

Jordan

The place was clean & had everything we needed.

10/10

Exceptional

08 Feb 2026

Stacie

Red was pleasant and made the check in process seamless. Our room was spacious and extremely clean. Facility was spotless, accessible and perfect for our little trip! Mary greeted us at breakfast and made sure we enjoyed our meal! Lauren checked us out with a fast and friendly approach. All staff wanted us to enjoy and thats exactly what we did! Thank you Marriott Residence Inn for a great Stay!

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Justina

The room was great and cleanly, breakfast was yummy with great healthy options and the front desk staff was so friendly!

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Ramona

The room was clean and comfortable and the staff was great!

6/10

Pleasant

30 Dec 2025

Brian

The staff at the hotel was exceptional. Attallah was amazing helping us change rooms when we noticed the smell of sewage in the room we checked into. The rooms were overall ok. Linens were old and some were stained. We had to use the pull out couch for our 11 year old and the mattress and bedding were stained. The place served is purpose. Needs an update.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Jeannette

Great staff! Room was spacious (we had the 2 bedroom)

10/10

Exceptional

07 Dec 2025

David

Great stay

10/10

Exceptional

29 Oct 2025

Shawn

A+

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Kelly

Outdated.

Leisure Family

10/10

Exceptional

26 Jul 2025

Jennifer

Our stay was amazing but had to pay an extra $10 of parking everyday to park in a parking lot next to the hotel. I felt this should be included in the stay. Other than that the breakfast was amazing and the rooms very clean and spacious!

Family

8/10

Excellent

14 Jul 2025

Ryota

It is so comfortable because they have a coat for pickle ball and indoor pool. Pool is a little bit small but it’s ok for kids playing. There is gym and breakfast is so nice!

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

David

The room was clean but they miss some areas was not 100% clean
Bed was comfortable, but the couch wasn’t it was actually really bad
Pool was not working for the 3 days we stayed they offer to go across the street to the sister hotel but that it’s really inconvenient

Business_and_leisure Family

4/10

Poor

21 May 2025

susan

Marriott should be ashamed!

Tv didn't work in bedroom. Couldn't take a bath because the tub stopper wouldn't hold the water. No blow dryer in the room! The front desk doesn't even have one! I think you should be reimbursed when so many things are wrong with a room! If a customer pays 300 for a room it should be in working order! That is as much as I paid for high end hotels! An apology does not cut it. A system for automatic refund should be in place. Perhaps that would make hotels do their jobs and inspect the rooms before they rent them!

Self

10/10

Exceptional

19 May 2025

CHARLOTTE

The staff was very friendly and accommodating.

10/10

Exceptional

09 Apr 2025

diane

Great location quiet good fot families

Leisure Family_with_children

10/10

Exceptional

03 Apr 2025

pamela

Great stay, will stay here again

Had a great experience
Convenient location
Comfortable bed and pillows

Friends_and_family Family

6/10

Pleasant

02 Apr 2025

Regina

Room 203 needs work

Room 203 needs work. It smells of cat litter. The bottom corner of the bathroom mirror is broken leaving jagged glass where someone could cut them selves badly. The shower curtain bar is hanging by a screw on one side so it hangs down not allowing the curtain to stay closed, curtain slides to the middle of the bar from both sides. The tall lamp top is broken, needs replaced.

Business

10/10

Exceptional

05 Mar 2025

Herman

Great Service as always

Leisure Family

10/10

Exceptional

28 Dec 2024

Jennifer

Friendly and clean very smooth check in and check out.

4/10

Poor

14 Dec 2024

Crystal

Stained sofa mattress and mold in the bathroom

Leisure Family

10/10

Exceptional

01 Dec 2024

Gerald

We had a great time felt safe and welcomed! Quiet and calm and beautiful hotel

Leisure Family

10/10

Exceptional

28 Nov 2024

Jamie

Staff was amazing. Super clean.
Great stay

Business_and_leisure Pet

10/10

Exceptional

02 Oct 2024

Noreen

I thought the place could use an updated sofa. Everything else was great. Customer service 10!

Leisure Partner

10/10

Exceptional

15 Sep 2024

Ken

This is an older property but the rates are very reasonable. You get a lot for your money at this hotel. Small breakfast in the morning was nice. Nice big seating area by lobby is very nice as well. I needed a late check out as I had a flight to catch in the afternoon and the front desk personnel working the early morning shift took care of us which was great.

Leisure Family

2/10

Poor

03 Sep 2024

Irma

They cancel my reservation same day ,I make my reservation with out notice. I arrive to the property i don't have a room to stay bout my credit card have a charge for.1,053.68

10/10

Exceptional

29 Jul 2024

Alejandra

I would highly recommend this hotel. The area is great, close to dining, shopping and also the highway if needed; however, it is very quiet. The suites are spacious, very clean, they have a small kitchen, dining and sitting area. They also provide a large desk to work with a fast internet. I would definitely stay at this hotel the next time I'm in Colorado Springs.

Leisure Family

10/10

Exceptional

21 Jul 2024

Phumla

My family and I had a great stay, service was great. The place was clean, the pool was great.

Business_and_leisure Family_with_children

10/10

Exceptional

14 Jul 2024

Soundarya

All good

Leisure Family

10/10

Exceptional

08 Jul 2024

Alain

All good service

10/10

Exceptional

23 Jun 2024

Verified traveler

The hotel was amazing besides a group of men trying to get free upgrades even though the rooms they wanted was full and they just wouldn’t leave the staff alone about it

Friends_and_family Family

6/10

Pleasant

15 Apr 2024

CHARLES

Room/plumbing was dated. Couch was very uncomfortable. Staff was amazing. Location was convenient, close to stores, restaurants, gas stations and highway. Breakfast was good. Hotel definitely shows its age. We will most likely not stay here next visit.

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Douglas

I will be staying here again.

Leisure Partner

10/10

Exceptional

31 Mar 2024

Kristin

Great Value & Location

Great stay! Love the large rooms and the wonderful staff! Would definitely book again

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

Robert

The thing I love about Marriott is they have the best trained people who understand they are in the Hospitality Business. No one else even approaches Marriott. It doesn’t matter if you stay at a Ritz Carlton or a Fairfield Inn you will experience an excellent staff focused on making your stay enjoyable.

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2024

Douglas

Definitely staying again.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Satinder

Property is very clean and staff is very helpful

10/10

Exceptional

19 Feb 2024

Daniel

It was a great night away for me and my wife and we enjoyed it very much!

Partner

4/10

Poor

07 Dec 2023

Harold

Non Flushing Toilet

We're not difficult to please. All we ask for in a hotel is ac/heating that works, a bed that's reasonably comfortable and bug free, and working plumbing. The Residence Inn did not meet those expectations.

Toilet didn't flush at check-in. Didn't want to move to another room on another floor so I borrowed a plunger. After a few minutes of working it more or less lazily flushed; there were black metallic scratches in the bowl indicating that it had recently been snaked. Went to bed. Woke up the next morning: no flush, just a lot of swirling water. Went back downstairs, borrowed another plunger, worked on it again until it flushed. Then we checked out.

This room should have been blocked rather than renting it; I understood from (undisclosed staff members) that plumbing had been an issue for some time.

Desk staff was friendly, apologetic and accommodating throughout.

Friends_and_family Family

6/10

Pleasant

09 Oct 2023

Andrei

Room pics look better than actual rooms. Layout was inconvenient for family of 3. There was a problem with internet. On Sunday breakfast service was poor. Overall very average to below average hotel.

Leisure Family

6/10

Pleasant

23 Aug 2023

Lee

Room I was in had a water pump / air conditioning master unit, which was very noisy, and came on throughout the night.

Leisure Self

6/10

Pleasant

27 Jul 2023

Felicia

The staff was wonderful. It was easy for us to get to the airport on a shuttle, but the room smelled of do urine. The carpet was filthy.

Family_with_children

8/10

Excellent

24 May 2023

Tara

Family friendly, great location to activities, and kind staff.

Leisure Family_with_children

10/10

Exceptional

24 May 2023

Heather

The gentleman at check in was absolutely amazing. He was empathetic and worked with me after a 14 hour drive. I cant tell you how appreciative I am of people like him in the world. We need more of that. Thank you

Leisure Pet

10/10

Exceptional

30 Dec 2022

Jennie

Very good

Leisure Family

8/10

Excellent

23 Dec 2022

Verified traveler

Pretty good

It was great for what we needed. My only complaints are that they dont clean very often and when they do, they forget to leave clean towels.

Friends_and_family Family

10/10

Exceptional

29 Sep 2022

Glenn

Happy! Nice room, clean, quiet. Great hot breakfast. I loved it and would stay there again if I were in Colorado Springs.

Leisure Family

10/10

Exceptional

11 Sep 2022

Steven

I’ve never had to pay for parking before! 😩👎

Leisure Self

6/10

Pleasant

05 Aug 2022

Burhan

The floor was very noisy. It is not good for a family with kids. Got complaint twice :(

Leisure Family

10/10

Exceptional

28 Jul 2022

Brian

The outdoor fire pit and bbq grill. And the indoor swimming pool

Business_and_leisure Family

8/10

Excellent

26 Jul 2022

Natalie

We were in Colorado Springs for 2 days and busy with tours and activities so needed a placed to crash. The two-bedroom, 2 bathrooms suite was great for a family of 6. The staff was friendly and helpful. Breakfast was good and kids enjoyed it. The hotel is nothing fancy but a good hotel for a family. Location was very central and lots of good food options and a target across the parking lot.

Leisure Family

8/10

Excellent

22 May 2022

maritzamario

Very convenient for a quick trip. There was a constant roaring noise in our suite it was difficult to sleep and they seem to be trying to save on soap sticks.

Leisure Partner

6/10

Pleasant

16 May 2022

Verified traveler

Overpriced , noisy stay.

The hotel was very noisy. You could hear everything in the room next door. It was also right on the highway. Our room only had one bar of soap. Usually hotels provide soap for the hand sink and one for the bathroom. The hotel looked tired . We paid $230 a night which was a lot and then they charged for parking on top of that. Not impressed at all with this place.

Partner

8/10

Excellent

04 Apr 2022

Joshua

Parking?

Didn’t know about the parking fee until after I got the receipt. But the room was nice and clean

Friends_and_family Family

10/10

Exceptional

28 Feb 2022

James

Staff at reception were exceptional!

Business_and_leisure Family

10/10

Exceptional

22 Nov 2021

Daney

We stayed while going to a show at the Broadmoore Arena. This was within walking distance of the event. Many dining options around. A huge movie theater. Awesome rooms with full kitchens, sitting rooms and big bathrooms.

Leisure Partner

2/10

Poor

05 Sep 2021

Robert

Payed 600$ for a two bedroom suite. Ended up being over booked so I got a lousy two queen bed room and no further consideration for accommodating my needs.

Business

6/10

Pleasant

15 Aug 2021

juana

Fin de semana

No limpian todos los días
Qe es eso?
Solo si les preguntas
El hombre en recepción dijo qe si no estábamos completamente vacunados ellos recomenadaban usar mascarilla
No vi a nadie usar mascarilla
Debo asumir qe todos estaban vacunados ahí?

Partner

10/10

Exceptional

23 Jul 2021

Verified traveler

i especialy enjoyed the size of the 2 bedroom suite and and everything it included. the full kitchen was a pleasant surprise and well organized. clean. there was always a pleasant greeting from the desk for anything i asked or needed. i would highly recommend this hotel and will stay there myself again when i am in town for the zoo.

Leisure Family_with_children

8/10

Excellent

07 Jun 2021

Brandon

Late check outs are non existent

Everything went good until check out day. We accidentally over slept and when I called to ask for a half hour late check they told me no. with my wife my son and two dogs including me we we were given until 11 am no later to check out. Very rude front desk lady, overall to he hotel was well put together

Friends_and_family Family

6/10

Pleasant

28 May 2021

jason

Slightly disappointed.

They over booked the hotel so they tried to move us. We had booked two rooms and one was not ready when we checked in around 4:30.

Friends_and_family Family

6/10

Pleasant

05 Apr 2021

Verified traveler

The breakfast to go was terrible. Also, we had an early checkout and no one was in the front desk. We called the front desk but no one was answering. We also waited in the reception area for about 15 min.

Partner

8/10

Excellent

22 Mar 2021

Mary

Ok but not great

I called the day before to ask about the pool with covid, was told it was CLOSED. Arrived just a bit more then an hour past check in and our room was not ready. Then we were told we could use the pool by reservation! Well since i was told the day before the pool was closed we didn't bring swim suits! Eventually we got to our room. It was nice, clean and comfortable! We expected a fire place but there was not one, so a number but no big deal. We had no ice, which i understand with covid, but after a few hours we still had no ice, and there is no ice machine in the hotel. Eventually they got us some from their kitchen. hen came breakfast, so there's no hot breakfast as described, apparently covid? But there's a table by the front desk set up, you serve your self, touch the doors to the little display..... but are strictly limited to 3 items. You had your choice of a drink, water or milk. Then a small variety of granola bars, apple, a tiny muffin, or a bread item. So i got my water, granola bar and apple.... not exactly the breakfast i had in mind. Also If its all self serve anyway.... why can't you have the regular breakfast available, not really touching anything more..I get it covid has some restrictions, but I've seen this done way better at other places, like a regular hot breakfast with a kitchen attendant serving your breakfast in a to go plate. I should have gone for the place 1/2 the price for the same service, i stepped up $$$ for better service

Friends_and_family Family

8/10

Excellent

06 Jan 2021

Verified traveler

The property was prefect during our stay. The morning breakfast was not in any way prefect.

Leisure Family

8/10

Excellent

02 Jan 2021

Marcia

Just a little concerned when I recieved someone else's hotel bill at my email address; otherwise enjoyed the stay

Leisure Family

4/10

Poor

31 Dec 2020

Verified traveler

I paid $75 for having a pet because they had to do deep cleaning. My bad for not checking this, as the normal charge I have paid is $20. I wish I had a deep cleaning in my room. The couch had food crumbs and the covering was falling off because it was ripped. The bathroom was gross with hair. It was such a nice room it was just trashy and dirty. The service checking in was great as was their security.

Leisure Pet

10/10

Exceptional

27 Nov 2020

Angela

We loved that we had the two bedroom suite and there were also two bathrooms. This location also had an electric fireplace in the living room area. Hotel staff were great, even with a “coin shortage” they were able to supply us with change for the laundry facilities. Great location, right next to super Target and a few restaurants.

Leisure Family

10/10

Exceptional

26 Oct 2020

Morgan M.

Perfect place for a family stay!

We are a family of 6 and were in town for the night. Our stay was amazing! Very clean and the staff was awesome! Alexandria helped us and she was incredible. We will definitely stay here again in the future.

8/10

Excellent

22 Jun 2020

Major

We liked the sports court, we played basket ball. The snack store was convenient. Close to alot of good restaurants

Leisure Family

8/10

Excellent

02 Jun 2020

Verified traveler

I liked that it was conveniently located by many store and restaurants. One thing i didn't like was there was only a couple older sheets and a thin blanket for the sofa bed.

Business Family

10/10

Exceptional

02 Jun 2020

Sherrie L

Great place, especially for families!

Wonderful staff here. Upon check-in my husband mentioned we were coming from another hotel where we checked out days early due to so many problems we experienced. The staff upgraded us to a 2 bedroom 2 bathroom at no additional charge! The location is fabulous. Everyday walking out we had a beautiful view of the mountains. There is a pond next door with ducks, geese, swans and birds. Also walking distance to Target for snacks and food for the fridge. To be fair, here are a few things that we didn’t love, however they weren’t a huge deal: the fridge, microwave and AC are pretty loud. We had a hard time figuring out which bedroom was the master as the king bed was in the smaller bedroom and had a bathtub shower. Because of this our daughter got the larger room that had a queen bed and nice shower. The beds should be switched around IMO. Lastly the couch and pillows need a cleaning or some fabreeze as they smelled a bit musty. Overall a great place to stay with lots of room for a family and 3 separate tv’s.

Friends_and_family Family

8/10

Excellent

15 May 2020

Verified traveler

Covid 19 only problem. Staff and room comfort very good

Leisure Partner

10/10

Exceptional

27 Mar 2020

Brad

Great location and staff was extremely friendly. Rooms were good size for family.

Leisure Family

10/10

Exceptional

12 Mar 2020

Michael

Perfect place

The location, comfort, and a top rate staff. Definitely a great value and worth return visit. The staff at this hotel exceeded expectations.

Friends_and_family Family

4/10

Poor

22 Feb 2020

Disappointed

The front desk folks were nice, the breakfast was great. I specifically booked a suite with one bed and a pull out sofa for myself and a friend for an event we were attending, for 2 nights. My friend needed the bed as she has an issue with her back, so my intent had been to sleep on the pull out. The first night we got back to the room late, the pull out was not made up, I found the sheets but they were too small (for a twin) so I folded the sofa back up and slept on the couch. The 2nd night I asked for right sized sheets and a blanket so I could make up the pull out myself, but when I went to do so I discovered the mattress was almost nothing! It was about 3 inches thick, VERY worn to the point where you could feel the springs! Impossible to lie on, much less sleep on, so folded it up and slept on the couch again. The next morning at check out I expressed my disappointment with the entire pull out experience. I was told that because I booked the room through Expedia, and not directly with the hotel, that all they could do is sign me up for the hotel rewards program and give me \"a few extra points\" for the stay. TOTALLY UNACCEPTABLE, I would absolutely expect the hotel to stand behind their product considering I paid for a suite and had to sleep on a COUCH for BOTH nights... no matter how the room was booked. I will never stay at a Marriott again - customer service is EVERYTHING. Very disappointed!

Leisure Friends

10/10

Exceptional

11 Feb 2020

Jarred

8/10 vs. Other Residence Inns

As a family we love these hotels where we can book a 2 room suite. This hotel is nice and in the right area for what we needed. The front desk help was very slow. Our room was nice and very clean. I love being able to get Netflix and other streaming services while staying at Marriott's hotels.

Friends_and_family Family

6/10

Pleasant

28 Dec 2019

Classy172

The location is great. We got a smooth check-in. We got right to our room. The hallways smelled musty. Like a retirement home if you've ever been to one. The walls are thin we could hear the people above us all night long and all the doors slamming. And the first morning we woke up to a tick and some small bugs in our bed. The front desk said they would change the sheets for us but never followed up. I would have changed room but we had all of our stuff put away and it would have been too much of a hassle.
Breakfast was good though and water was super hot for my showers. Not sure I would stay again I was pretty out off by the bugs. I emailed corporate

Friends_and_family Family_with_children

10/10

Exceptional

25 Dec 2019

Verified traveler

we recommend!

Thank you for the Christmas Eve upgrade and early check-in!

Friends_and_family Family

10/10

Exceptional

01 Dec 2019

Lizabeth

Great place to stay

All the employees were friendly and very helpful. Breakfast was good, hot food and other things to enjoy. I would definitely stay there again if in the area.

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Verified traveler

Room was very nice and clean. Comfy beds and couch.

Leisure Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

It was a very nice room but there's no view of the mountains. The pool isn't facing the mountains either. The staff was ok. They never served bacon or biscuits and gravy or French toast sticks. Just nasty sausage. The tub didn't plug for a bath. Go to the Colorado Springs North location. It's better. This location is NOT friendly.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Sep 2019

Michael

Fantastic

Relocating with family and Residence in made us feel like home

Friends_and_family Family

10/10

Exceptional

14 Sep 2019

Gina

Great place

Just a one night stay passing through on our way home. The room was extra spacious and very comfortable. The king size bed was also very comfortable and the black out curtains were great. And the free breakfast was delicious with a good variety. Would definitely stay here again!

Partner

2/10

Poor

23 Aug 2019

Verified traveler

tisk, tisk, Marriott...how far you have fallen

we thought all was great but watch out...they double charged my credit card and won't answer their phone to fix the charge..tisk, tisk, Marriott...how far you have fallen

Friends_and_family Family

10/10

Exceptional

09 Jul 2019

Verified traveler

Close to perfect

Beautiful room with great amenities. Lovely renovation. A few things not working like room telephone & elevator but they promised to fix them. Cleaning service did not come until the evening, oddly. You can hear the traffic but the property lawns are lovely, and the hotel is very conveniently located to everything parks, shops, restaurants & highway. For long term guests, the social events and grocery service sound great.

Partner

10/10

Exceptional

06 Jul 2019

Maria

Great hotel....breakfast was amazing....friendly staff.

Family

8/10

Excellent

05 Jul 2019

Verified traveler

Breakfast options could have been a little better. Location and convenience to other sight seeing options was great.

Leisure Family_with_children

10/10

Exceptional

06 May 2019

Verified traveler

Safe, budget friendly, free wifi are always what I look for in a hotel.
Pool and exercise room were great. Loved the breakfast and the food in the evenings.
Huge kitchen area in rooms you never have to leave.

Leisure Partner

8/10

Excellent

29 Mar 2019

Verified traveler

Family getaway

Great location to restaurants, shopping and Broadmoor Event Center. The indoor pool was a hit for the kids and the free breakfast buffet was pretty good. Would stay there again.

Family

6/10

Pleasant

05 Sep 2018

Tamara

Very ordinary at luxury price. Nothing updated and prices over $200! Then charged $150 for the dog. Enjoyed a different hotel the next night for $110 and $25 for dog. MUCH nicer and fresh

6/10

Pleasant

13 Aug 2018

Timothy

Hotel was ok to stay in. The rooms were nice and plenty of space for our family, but the hotel pool was so cold our child couldn't swim in it.

Family

10/10

Exceptional

10 Aug 2018

Christie

Everything was excellent about this property, especially the staff. Kyle was our main contact and he was exceptional in helping us. Was exceptionally personable and helpful which is why I am mentioning him by name.

10/10

Exceptional

05 Aug 2018

Cody

First time at a residence inn and I do have to say that the rooms were huge. My son was very impressed. The bed was very comfy, I slept very well. Good breakfast friendly staff.

8/10

Excellent

02 Aug 2018

Stac

Great hotel and staff. Studio with a king size bed was plently of room for 2. Had an evening social where they sereved food, wine.and beer for free. Really enjoyed our stay.

10/10

Exceptional

27 Jul 2018

Kateri

We'd stayed again

Just a quick family get-away during the week. We had stayed at this hotel once before and returned because of the good experience we had. Our only complaint this time was that the swimming pool was very cold and it made swimming with our kids a very uncomfortable experience. We appreciated the reception that is offered Monday, Tuesday and Wednesday nights and breakfast was delicious.

Family