Springs Airport Suites

4/10

Poor

21 Jul 2026

matias

I was extremely disappointed. We chose Hyatt House due to its proximity to the airport and advertised shuttle service from the airport. We arrived at 7pm at the airport and called for pickup and a recording came in saying, \"you have arrived\" which I assumed meant our ride was on the way. We waited 45 minutes so after calling and speaking with the desk clerk I was informed that shuttle service closes at 4pm. So we had to take a taxi and pay $25. It really wasn't about the money, it's the shotty advertising and insensitive response from the desk clerk upon arrival that disappointed us.

One of elevators was out of service. Yes they provide food, during limited hours, and vending machine and snack area was available through the desk clerk during evening hours.

The a/c was not adjustable but too cold to our liking.

Shuttle service was available at 5:10 am for our 6:05 am boarding, so again, no shuttle service that could accommodate our flight. Perhaps you should provide a full description of the shuttle service. I guess I need to do my own additional research before using Hotels.com

Partner

10/10

Exceptional

21 Jul 2026

Danielle

Friendly staff, property was clean, good location to parks etc.

Pet

6/10

Pleasant

21 Jul 2026

Brenda

The room itself was fine, very spacious, comfortable beds. Kitchen was well stocked. Bathroom tub was outdated and the drain didn’t work well (gross). The pool was heavily chlorinated- as in- we were all coughing, eyes burning, etc. The TV did t work. The refrigerator was turned OFF- we didn’t even think to check something like this- so lost ALL of our food overnight. There was no maintenance staff and no one to ask about the fridge or getting reimbursed for the food loss. Likely won’t be back to this one.

Family_with_children

10/10

Exceptional

21 Jul 2026

Laura

Hyatt House had everything that we needed for a family of 4. We stayed in a king suite that had a queen sofa pullout couch. It was very comfortable and wish that all of our hotel stays were like this. Had all the amenities that we needed. We were able to do an early check in for $15 because we were about 3 hours early. We needed it after a 6 hour drive. Thank you Hyatt House!

Family_with_children

6/10

Pleasant

21 Jul 2026

Marcus

A bit misleading. Some photos show a full refrigerator, I didn't check out the description of my room so that was my mistake.

There was hair in the shower prior to us using. Pictures showed a desk in the room, but there was only the counter. The garbage disposal was weak and had food left in it from the previous occupant. The beds are subjective to individuals, but I've slept more comfortably in other hotels. The front desk receptionist didn't inform us of any of the locations of services (pool, gym, laundry, ice, etc.) nor the checkout time. Not very welcoming. I believe breakfast is served from 6am-9am on the weekdays (however we weren't informed of the times when we checked in) but by 7am on both mornings we were there they were out of regular coffee. 0-2 on that department. With such high ratings, it was disappointing.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Fausto

A good place to stay at a reasonable price.

Family_with_children

6/10

Pleasant

19 Jul 2026

Brian

Room was terrific, but we were on the 4th floor and elevator was broken on our side of the building. We had to exit the building with a cart, walk it to the far other side of the building, then go in and up. The rest of the time, we just took the stairs. We are active people, but after 10 miles of hiking trails in 90 degree heat…4 flights of stairs to get to our room was annoying. I am not sure if the hotel was full, but we jokingly asked if we could be on the other side and said we’d love a Mountain view anyway…but she handed us the keys and didn’t change us. We were told the elevator would be likely fixed the next morning. When we checked out three days later—still broken. I totally get it’s out of their control, but we were not offered any kind of concessions.
The hotel itself is laid out really wonky, but the room was very clean and the interior is updated and modern.
We would stay there again and hope elevators are functional.

Partner

10/10

Exceptional

19 Jul 2026

Cathy

I like it all I asked for quite and I got it. Smiles on every face

Self

6/10

Pleasant

19 Jul 2026

Ragan

The property was just okay. The elevator was out and all of the floors smelled like fried fish. The staff was the major disappointment however. Mary, one of the front desk agents, was especially rude. Since the main elevator was out, and we had so much luggage to take up to the room, we needed a cart. It was wobbly and very hard to steer. We accidentally bumped the wall and Mary came flying out from behind the desk to absolutely scream at us. When we got to the room, we got the extra bedding from the closet to make up the sofa bed. There was only a pillow and blanket, no sheets. We went back downstairs to get those. Mary, once again was there complaining that she just wanted to go home. We asked for sheets and she snapped at us that they were in the closet. I let her know it was just a pillow and blanket and she throws up her hands like we’d insulted her ancestors and asked someone else to get us sheets because we (sarcastic voice here) “needed them.” We waited for the other nice agent to grab them. I’ve never been treated with such open hostility before as a hotel guest. Everyone has bad days, but this was beyond unacceptable.

Family_with_children

8/10

Excellent

18 Jul 2026

Kimberly

Nice hotel near to the airport.

Self

8/10

Excellent

18 Jul 2026

Kimberly

Great hotel near to the airport.

Self

10/10

Exceptional

18 Jul 2026

Jolie

Great updated rooms. Staff professional and kind. Thank you!😊

Family_with_children

10/10

Exceptional

17 Jul 2026

Tim

The only thing less than perfect was that one of the elevators was being repaired. This meant you needed to walk to the side door and use that elevator. NOT a big deal. The room was super nice, big, and fully stocked with kitchen supplies. Big soft bed, and the seating room was great for watching TV before bed. Then just spin the 65inch plus TV around to face the bed and watch some more. Try this place, you will love it.

Self

10/10

Exceptional

15 Jul 2026

Lisa

Hotel was clean and staff friendly. Breakfast choices were not the best but otherwise very good. Staying there next week on our way back home.

8/10

Excellent

13 Jul 2026

Dulce

Elevator was on the sides of the building it was different.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Gena

We love the layout of the rooms, with the exception of the bathroom and sink. Layout is a little cumbersome. We enjoy the small kitchen area along with the small living area to relax. We especially enjoy the breakfast and the green chili! No other breakfast bar provides green chili. There was a large group of people of all ages attending breakfast and they took over. Loud, children out of control and standing in the way of other guests. This is not the fault of Hyatt, but I’m hoping one of this group reads this and perhaps is a little more courteous the next time they travel.

Family

6/10

Pleasant

13 Jul 2026

Maria

The kitchen and the breakfast

Self

10/10

Exceptional

13 Jul 2026

Andrea

Room was clean and quiet, I’ll stay again if I visit again the city.

Partner

10/10

Exceptional

12 Jul 2026

Jennifer

This is a brand new hotel and is full of excellent amenities. The breakfast was delicious and is served in glass bowls and plates. The room was very clean and quiet despite the kids sports teams that were also sharing the hotel. I love that the room were got had a separate sleeping space for the king bed. The hotel is near the airport and main road so it is very easy to navigate around

8/10

Excellent

12 Jul 2026

Maiya

Overall, we had a great experience! The room was very clean, staff was helpful, and the breakfast was good!

Family_with_children

8/10

Excellent

12 Jul 2026

Karen

We had a great stay. The staff was incredibly welcoming. The room was very clean, comfortable, and well maintained. The pool was large, and the entire property was clean and well kept. Overall, we had a very positive experience and would definitely stay here again.

Family_with_children

6/10

Pleasant

12 Jul 2026

Alicia

Breakfast was gone before the time for breakfast was over. No plates to use or silverware. Rooms seem outdated. Never any parking at night and some entrances were closed so had to walk around building to get in.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Jitendra

Clean room. Good breakfast

10/10

Exceptional

09 Jul 2026

Janelle Windsor

The King Suite had a full kitchen and sitting area. The TV spun to be viewed in the sitting area and spun to be viewed in the bedroom. We were happy to come across this property for overnight accommodations.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Israel

Clean and nice location highly recommended 👌

Self

10/10

Exceptional

08 Jul 2026

Carol

very happy with room, staff great

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Jarvis

Good

Alright nice I guess

Friends_and_family Family

8/10

Excellent

06 Jul 2026

SAMRESH

Breakfast was good but repeated

Family_with_children

8/10

Excellent

05 Jul 2026

Lisa

The beds could be a little more comfortable. Everything else was GREAT.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

KERRY

Very professional staff

Friends

10/10

Exceptional

01 Jul 2026

Megan

Only stayed here one night to sleep. The room was clean and the bed was very comfortable. Would stay here again if ever in the area.

Family

8/10

Excellent

29 Jun 2026

Sterling

not a good breakfast ... lower than average

Partner

10/10

Exceptional

24 Jun 2026

Brian

Great property. Right next to the airport for easy access. Clean facilities with modern amenities. Will recommend as pace to stay in Colorado Springs.

8/10

Excellent

21 Jun 2026

Brenecia

Hotel is very nice. No concerns other than the AC vent ran all night even when it turned off.

Partner

10/10

Exceptional

21 Jun 2026

Susan A

Very clean and the rooms have a nice set up.

Family_with_children

6/10

Pleasant

21 Jun 2026

Grace

The room was clean but had a musty smell to it. The breakfast was horrible, decided to skip it all together. The sofa bed was horrible but the kitchen was nice to have with kids.

Family_with_children

10/10

Exceptional

20 Jun 2026

Denise

Great one one bedroom apartment that had everything I needed for my 4 night stay with two dogs. Loved the hot breakfast, wish I had known about their borrow program but I'm telling you now! The staff were so friendly and accommodating, they alone get 5 stars. Wish they had a dog park but maybe down the road.

Pet

8/10

Excellent

20 Jun 2026

Arcinko

Thanks for a GREAT stay. The kitchenette was amazing!

Self

10/10

Exceptional

14 Jun 2026

Mohanie

I like that the property was close to the airport and it offered a buffet breakfast. I think my suite was great for a family of 4, with a full kitchen.

Self

10/10

Exceptional

11 Jun 2026

terry

Great staff

10/10

Exceptional

08 Jun 2026

Aravind reddy

Very good

Partner

10/10

Exceptional

06 Jun 2026

Winona

Everybody was friendly and helpful. Room was great size. Clean. Quiet. Very pleasant stay. Would def stay there again. Would def recommend to anyone I knew.

Friends_and_family Family

4/10

Poor

06 Jun 2026

James

Shuttle only runs from 5am to 5pm. Phone just rang and rang and disconnected. My flight left a 5am. I had to pay extra $25 each way for a \"ride share\"

Partner

10/10

Exceptional

04 Jun 2026

Matthew

Very nice place to stay and staff was helpful.

Self

8/10

Excellent

02 Jun 2026

John

If you want a hotel within a ten minute drive of the Colorado Springs airport, you should consider this hotel. But .. please read the details below.
What we liked: proximity to the airport; room was clean ; air conditioning units were very responsive ; they do have a shuttle to the hotel ; there are two elevators ; there is a breakfast buffet available, but only from 0630-0830. However, you can order a “to go” breakfast if you are flying earlier than the breakfast buffet is open.
What we didn’t like: the shuttle to/from the airport is from another hotel, and only available from 0500-1700; and only picks up on the hour+10, or hour+40. And, you have to schedule pick-ups in advance. So, this is a Hyatt close to an airport without its own shuttle. No coffee in the room.. I’m baffled on this one. Air conditioning was either on or off.. there was no way modulate it. So when you’re sleeping, do not expect a constant temperature unless you leave the door open to the front room and leave that one on. The elevators are small.. really small and barely fit the baggage trolly and the two of us. And, the elevators are not convenient to find as the signs are deceptive when directing customers to the actual elevator locations. Parking spots are more sized for compacts and motorcycles than SUVs, minivans and trucks.

Family

10/10

Exceptional

31 May 2026

lourdes

Highly recommend!

Self

10/10

Exceptional

30 May 2026

Ivan

The rooms were spacious and well equipped. Staff was friendly.

Partner

10/10

Exceptional

28 May 2026

Ashley

We loved the room and breakfast was good. We liked that there was bar seating when we ate dinner in the room. The couch/pullout bed was great for our son.

Family_with_children

10/10

Exceptional

28 May 2026

Boyd

The room was very clean and also a pet friendly place ! Would stay here again.

10/10

Exceptional

27 May 2026

Dolores

Best hotel we stayed in on our 12-day trip. Clean, large room, comfy bed, accommodation for handicapped room made and a good breakfast.

Partner

10/10

Exceptional

27 May 2026

Mike

Only wierd part of this property was the hotel floor plan. But all else was a great. Will stay there again.

Family

10/10

Exceptional

26 May 2026

francisco

Great hotel, great location!

4/10

Poor

24 May 2026

Nicole

The hotel was okay not great. I'm disappointed I was charged two $75 holds on my credit card instead if one.

Self

10/10

Exceptional

22 May 2026

Julie

The breakfast had several options, including types of bread, hot breakfast foods, and gluten free...

They do not have roll away beds.

Family_with_children

10/10

Exceptional

22 May 2026

Seung

Staffs all friendly.

Business Self

10/10

Exceptional

21 May 2026

Summer

Loved the kitchenette and separate living room

Self

8/10

Excellent

21 May 2026

Jeff

The Staff at check-in was very friendly and helpful throughout our stay. Beyond that the rest of the staff was mediocre and non-excitant at best, except for the kitchen staff on Sunday. I did not get her name, but she more than outshined the gentleman we had the rest of the week. After Sunday the pancakes that were served could have been used as clay pigeons. They were so hard that you could barely cut them with a knife, and many other items were not out or freshened up.
We were told at check-in on Saturday that the clean staff would service our room on the third day. As of our departure on Wednesday our room had never been touched, and the only cleaning person we seen was sweeping the hallway as we went out on Tuesday. When we returned that evening, I had to go to get clean towels.
This was our first time staying with this brand, and there were some good things, so I will not say we'll never stay with this brand again, but more than likely not here.

Family

10/10

Exceptional

21 May 2026

Gregory

This is a great place to stay. Our room was great, very clean and spacious. We’ll definitely stay here again.

Partner

10/10

Exceptional

20 May 2026

Lonnie

Cleanliness

8/10

Excellent

18 May 2026

Jeffrey

Overall the room was beyond expectations and desk staff was pleasant and accommodating . The daily breakfast had numerous options and there was plenty of places to sit.
The only area that needs considering is the 5pm to 10 pm bar advertised. There is no dedicated bartender and very limited selections compared to what one would expect from a “ Hotel Bar..” The desk staff
will come over to the bar area on request to serve you.We definitely would stay there again.

Partner

10/10

Exceptional

17 May 2026

Brayan

Todo bien agradable

Partner

8/10

Excellent

17 May 2026

Lenora

Breakfast was OK not what I wanted my room good staff was amazing would stay again.

Family

10/10

Exceptional

16 May 2026

Nancy Marie

I enjoyed the entire place . Staff /sleep / cleanliness !!

Self

4/10

Poor

14 May 2026

Christopher John

My AC broke and had the room at 65°. They didn’t have any maintenance person because it was 3 AM so all they could do is move me to another room. I’m disabled and so I had a lot of equipment that I needed to unplug and remove and so took me over an hour to get to new room. I should be reimbursed for a day of my day because to deal with 65° room and try to cope with it and then to be moved at 3 AM and have to set up all my equipment again is not fair to me and I got no sleep. The whole purpose of staying at a hotel is to get sleep.

Self

10/10

Exceptional

13 May 2026

Anita

Hyatt House was a wonderful place to stay.

Partner

10/10

Exceptional

12 May 2026

Claudette

It was my first experience staying at Hyatt House, and my stay was exceptional.

Self

10/10

Exceptional

12 May 2026

Jason

Yes

Partner

8/10

Excellent

09 May 2026

David

Very nice property. Kitchen, in room bar were a surprise. Free breakfast was terrific. Lots of seating. Very relaxed. Good variety of hot and cold breakfast foods.
Suggestion: the hotel design is confusing and badly needs signs pointing out the route to the lobby. Every hallway looks the same. I got lost.

Self

10/10

Exceptional

09 May 2026

Jocelyn

Clean rooms and good variety of breakfast. But the pool’s water colored yellow .

Friends_and_family Family

8/10

Excellent

07 May 2026

Alyssa

Everything was easy, clean, and perfect for quick weekend trip. Guest services was friendly and helpful as well.

Self

8/10

Excellent

05 May 2026

Victoria

Great breakfast! Bathroom had some issues. Toilet lever was not working correctly and a cleaning glove was left on the floor. I thought it was odd the towel rack was located in the shower.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Cynthia

The staff was excellent! They went over and above to help us. The room was comfortable and super clean. This was everything we needed!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Bryan

Friendly engaging staff. Need to stir the breakfast orange juice once in a while so it stays mixed.

Family

8/10

Excellent

01 May 2026

Gena

We love the rooms and the layout. A great place to relax. The hallways are like a maze with the lack of enough signage to the elevators, etc. We ended up at one end and had to go to the other end to exit. We’ve stayed there twice. We arrived on a Monday evening and there was limited food items in the restaurant a the lobby check in person is also the bartender. We left the property for more food options. Breakfast is very good and probably one of the best we’ve experienced

Family

10/10

Exceptional

30 Apr 2026

Jacqueline

Fast check in, clean and comfy room, quiet, easy access and generous breakfast options

Partner

10/10

Exceptional

27 Apr 2026

John

yes

Partner

8/10

Excellent

27 Apr 2026

ivory

didnt use

10/10

Exceptional

26 Apr 2026

Raquel

We loved our stay! Very friendly staff, very clean rooms and pool area! Great variety of food for breakfast! Will definitely be our go to from now on when we stay in Colorado Springs!

Family_with_children

10/10

Exceptional

24 Apr 2026

Brian

Breakfast was fantastic with plentiful options and healthy. Rooms were fantastic, clean, and spacious. Staff was welcoming and helpful.

10/10

Exceptional

20 Apr 2026

Ethan

One of the better complimentary breakfasts you will have. Smooth check-in/check-out. Very reasonably priced and convenient location for the airport. I will be staying again!

Partner

10/10

Exceptional

20 Apr 2026

Ramona

Very clean - nice breakfast selection

Family

10/10

Exceptional

18 Apr 2026

Serena

Breakfast was broad and they had GF items marked, and offered GF items upon request.
My room was clean and spacious.

Self

6/10

Pleasant

17 Apr 2026

Jack

Road noise was very bad, room was nice

Business

10/10

Exceptional

08 Apr 2026

Jennifer

Very spacious room that was very clean and comfortable. Pool could have been warmer and chemicals better balanced. Breakfast was great and staff was mostly friendly. Pull out was not great and could have used at least trash changed daily rather than every three days.

Family_with_children

10/10

Exceptional

06 Apr 2026

Kayleigh

Staff was very helpful. Room was clean and very spacious.

Friends

8/10

Excellent

05 Apr 2026

Hilary

Staff is kind. I stayed November ‘25 and came back April ‘26 because of the quality of the breakfast offered. On my return trip I did find they’d switched to a lot of frozen foods rather than fresh. It was still a good value for my trip but I was honestly looking forward to the amazing breakfasts I experienced months earlier!

Self

10/10

Exceptional

04 Apr 2026

CRISTINA

The breakfast was ok and the room was amazing and the kitchen had everything.
The Lady at the front desk was not that friendly. The lady serving the breakfast was super friendly.
Overall the Hotel was really nice in a peaceful area.

Partner

10/10

Exceptional

04 Apr 2026

Virginia

Comfy beds and a nice pool. Breakfast was yummy and they always had hot coffee and tea on the lobby. The staff was super helpful and friendly. The front desk had games to check out and play for the kids. They had a BBQ pit and a fire pit guests could use. Nice location and close to the airport and town. Will definitely be coming back next time we are in town.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Cristina

Great stay.

10/10

Exceptional

01 Apr 2026

Troy

Clean comfortable and quiet. Excellent breakfast.

Self

10/10

Exceptional

31 Mar 2026

pamela

very nice everything was perfect

Partner

10/10

Exceptional

27 Mar 2026

Millie and Barry

We only were there a short time but the room was clean and very comfortable. We left before breakfast, but they offered to make us breakfast but we had bought yogurt to eat. The staff was very friendly and helpful. If we need to stay in the Springs before a very early morning flight we will probably book here again!

10/10

Exceptional

24 Mar 2026

Ann Marie

Was a good place to stay

10/10

Exceptional

24 Mar 2026

Lisa

Staff is the best in the business! Excellent full buffet breakfast. Relaxing courtyard in the middle of the property. Indoo pool. Reads heated, technically maybe. Water is cold. Room the pool is housed in is warm.
Studio suite is very nice. Well functioning kitchenette. Fridge is small. Not standard studio kitchen size. Everything works well.
Housekeeping are organized, efficient, friendly.
I will be staying here when I am back for business in a couple of months.

10/10

Exceptional

22 Mar 2026

Rebekah L

Great room. Bed was very comfortable.

10/10

Exceptional

19 Mar 2026

Peter

Wonderful, comfortable suite room at a great price. Very clean room, and everything looked new. Staff was personable and responsive to our needs. Really great breakfast with protein options. It was a relaxing retreat during our extended stay.

Partner

10/10

Exceptional

18 Mar 2026

Cornelia

Nice, clean, quiet property. Close to the airport.

Partner

10/10

Exceptional

18 Mar 2026

Greg

Clean, friendly helpful staff

Family

10/10

Exceptional

18 Mar 2026

Essie

Clean and spacious rooms. The breakfast included with the stay was pretty good. A lot of selection however, the staff was not very helpful or courteous in the dining area and the night time clerk wasn’t very helpful or pleasant however, the day front desk clerks were very friendly and capable. This was my second time at this hotel and I would stay here again.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Tony

The property was clean and the staff was friendly. Also, the breakfast was good. The gym had updated equipment with cables, benches w/ free weights, bikes and treadmills. Enough for a good workout. We did not rent the kitchen room but the room we had was updated and modern.

Partner