Name: Courtyard Waldorf
Address: 3145 Crain Hwy, Waldorf, 20603, US

10/10

Exceptional

03 Aug 2026

Kennon

Great time. Would definitely return

2/10

Poor

03 Aug 2026

Bryan

It’s crazy how I got this hotel through this website only to find out that even trying to cancel it multiple days in advance, I would not be issued a refund and only to arrive at the hotel to find out that the hot tub and the pool was currently unavailable for use. That was the whole purpose of us choosing this hotel will not be staying again.

10/10

Exceptional

26 Jul 2026

Violet

Star was very friendly

10/10

Exceptional

19 Jul 2026

Taunya

Great location clean environment

4/10

Poor

13 Jul 2026

Janae

There was no breakfast buffet, no hot tub and no pool as advertised. I felt duped because I specifically used those filters and found this hotel. However, the staff were friendly

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Ann

The Bathroom had a Crack in the shower that was sharp and almost cut my Wife.....other than that, everything was fine.....

Family

8/10

Excellent

07 Jul 2026

davine

Shower head was loose

10/10

Exceptional

28 Jun 2026

Darrell

Clean rooms

Self

6/10

Pleasant

26 Jun 2026

Ashley

If you're just driving through for a night it may be fine. I recommend asking for a room that isn't joining as the walls are very thin and you can hear and smell everything from the room next door.

The room beside us waa very loud, so much so I thought people were fighting and yelling in the hallway in fron of our door but it was just the joining room. The TV volume overshadowed our TV volume. The guests next door were smoking cigarettes and Marijuana which made out room smell like both of those.

We did alert the staff to the issue and requested to move. The staff were understanding and helpful and relocated us.

The amenities were iffy as the pool was closed and unaccessible. The workout room was accessible but the key swipe was broken and the staff assisted with entry.

As I said it can do if you are just passing through. But you may encounter an issue or 2.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Steven

The room was clean and no real signs of wear. Plenty of shopping and restaurants nearby. The staff was friendly. Parking seemed ok. Unsure if there were additional spots along the back or side of property.

Self

10/10

Exceptional

22 Jun 2026

Ruby

Shops nearby, friendly staff, free parking, and clean room.

2/10

Poor

21 Jun 2026

Peri

There was hair all over the bathroom floor, we had no power early in the morning for about an hour or so, the shower water was warm not hot at all, there was a sign that said the pool is closed until further notice. HIGHLY DO NOT RECOMMEND

Friends_and_family Family

4/10

Poor

20 Jun 2026

Linda

The elevator was broken. Had to drag my belongings to the 3rd floor. Refrigerator bottom broken and ice bucket was dirty.

Self

6/10

Pleasant

07 Jun 2026

Kevin

The hotel was ok and in a good location. My major problem is being nickel and dimes for features that are free even in most economy hotels. They advertise breakfast is every morning from 8:30 - 10:30 AM but neglect to inform you of the hyper inflated cost. As an example; a cup of coffee that the front desk clerk pumped from a storage container was $4.50. Breakfast food was equally overpriced.

Family

6/10

Pleasant

03 Jun 2026

Claude

This hotel definitely has some challenges. However I do have to say that after bringing my concerns to the management they really did their best to go above and beyond to make things right.

4/10

Poor

26 May 2026

Joseph

Property did not meet expectations. Room was very awkward with TV viewed from the side of bed not the foot. Bath tub was extremely small. Window ledges were extremely dirty. Light from hallway was very visible in the room. Not very sound-proof. Noisy hallway. Toilet was extremely low. Few tissues were left in box and when used asked for replacement but was told they needed the empty box before a replacement was given. Pool was not available but was not made aware of this until after check-in. Overall was not a good experience.

Family

4/10

Poor

26 May 2026

Kenya

For this to be a Mariott property it left a LOT to be desired. The room was clean and the staff was nice, but that is about where the good ended. The cleaning staff held a box of tissues hostage like it was a box of gold, demanding that the empty box of tissues be provided before providing a new box. Who wants to hoard or steal a box of tissues? There were kids running and jumping in the room above me at 11:00pm. It was so bad that I finally called the front desk to complain at 11:30pm. The front desk clerk claims to have gone up to speak with the guest(s), but if that was done, it didn't work as I had to call again at midnight because the running and jumping continued. It stopped and I was able to fall asleep, but was awakened to it again at 7:00am. SMH! Finally, I went to the front desk and requested a new room.

As far as the property itself is concerned, the pool is and apparently has been out of service for several weeks now. Had this been made known prior to booking I probably would have opted to stay elsewhere. The hotel seems to be a bit dated and it just did not fit the standard of other Mariott hotels that I've stayed. In all honesty the Holiday Inn Express up the street is a better stay AND they offer free buffet breakfast. In a nutshell, I won't be back to this location and definitely won't recommend to it others.

Family

4/10

Poor

26 May 2026

William

Small room.
No breakfast staff.

Friends

10/10

Exceptional

23 May 2026

britteny

Na

8/10

Excellent

18 May 2026

PAUL

Yes

Partner

10/10

Exceptional

14 May 2026

Ebony T

The hotel was very clean and nice

10/10

Exceptional

10 May 2026

James

Ample parking available.

Partner

10/10

Exceptional

28 Apr 2026

Rickea

Everything was wonderful, and great customer service

10/10

Exceptional

16 Apr 2026

Markia

Room was clean , staff was very helpful and nice and also gave me the perfect room
For my needs . I will stay again soon

2/10

Poor

03 Apr 2026

Elisabeth

Easy but did not feel secure

Business

10/10

Exceptional

02 Apr 2026

Louise

Staff was friendly and professional! Room clean and safe environment

Partner

6/10

Pleasant

31 Mar 2026

Paul

Clean room
Staff always seen preoccupied or under staffed

Self

4/10

Poor

31 Mar 2026

DCFCU Checking

Clean room- OK, Staff-needs to be better, parking- no problem, What bar?

8/10

Excellent

30 Mar 2026

Marvin

Parking was great. The hotel had no bar or access to food.

Family

8/10

Excellent

30 Mar 2026

Timothy

Everything was great but I didn’t see any breakfast that was mentioned.

10/10

Exceptional

23 Mar 2026

Perry

Friendly, efficient staff, clean room, good price, nice fitness center.

Self

2/10

Poor

22 Mar 2026

frank

No pool no hot tub under construction breakfast to be included was not want to guess under construction. Room was awkward bed was.sideways tv would have been awkward to watch.
Left arrived had to wait 20 mins. Front desk didnt care. I asked for prove left wouldnt she told me when they call she tell them i left.

Partner

6/10

Pleasant

15 Mar 2026

Lisa

I specifically booked this hotel in the location specifically again for the hotel.Hot tub and pool.I was told upon my check in that they both were being renovated and they weren't available, which I was very disappointed. There was no food available in the hotel. I thought there may be breakfast available. Had to leave out 7 o'clock in the morning to go. Get something to eat in the cold. Overall clean hotel, but the amenities. If you not gonna have the pool in a hot tub operational, put that on the website, don't just try to make the money, I don't appreciate that it's my spring break and I was looking for a hotel with a hot tub.

Self

6/10

Pleasant

13 Mar 2026

Rojo

No hot tub or pool was available.

Partner

6/10

Pleasant

01 Mar 2026

Erica

The bistro, pool and hot tub were down for maintenance. I only booked the hotel for those amenities and they were all closed with no advance notice. The water in the bathroom also only got luke warm. For the amount of money they charge per night is not worth it.

10/10

Exceptional

21 Feb 2026

Ellis

Yes

10/10

Exceptional

17 Feb 2026

jeannine

The staff was wonderful. I had made a mistake in my booking, and they went over and above to help me get it corrected. Huge thanks!

Self

2/10

Poor

15 Feb 2026

StPaul

No rooms available

10/10

Exceptional

13 Feb 2026

Micheal

Great stay

Leisure Partner

10/10

Exceptional

06 Feb 2026

Tariq

Great room

10/10

Exceptional

04 Feb 2026

Erika

The hotel was clean and quiet, and the staff was friendly

10/10

Exceptional

16 Jan 2026

Mark

The new renovation. The Courtyard looks really nice. No breakfast was being serve at this time

8/10

Excellent

16 Jan 2026

Renika

Clean room, staff unorganized at check in

Leisure Family

4/10

Poor

26 Dec 2025

Michael

They was doing construction. I would have booked another hotel if I had known they was under construction

2/10

Poor

19 Dec 2025

Tina

The issues are that this hotel was being renovated and the pool and hot tub and complimentary breakfast was not an option once we arrived. This should have been staed on the website. It was lound and dusty and the parking lot was filled with work vans and it was hard to find a parking space. I will bever trust anotone of these hotel chains to be honest about the conditions of the hotel. Thos was deceptive and i will not return to the Marriott or any others in the future.her

Leisure Family

2/10

Poor

18 Dec 2025

John

Hotel was under construction. There was drywall dust everywhere, the water supply wasnt clean. The AC/Heating unit in my room was terrible and didnt work properly. There was no breakfast or food available. The shower was cold. You charge too much in general.

2/10

Poor

15 Dec 2025

Carla

No staff I got to hotel around 1230 am waited over hr no one ever came to feont desk couldn’t check in

Leisure Family

2/10

Poor

14 Dec 2025

Melissa

I arrived to the front desk and no one was there. There was another guest there and told us she’s been there for 15 min prior. We were trying everything to get someone’s attention and after one hour of no one coming up to help use I decided to leave and get a refund. Would never recommend this place to anyone if they can’t do something as simple as have someone at the front desk. To make things worse, self check in on the app told us to go to the front desk for it to work.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Anthony

It was love.

4/10

Poor

07 Dec 2025

Patrice

No pool no breakfast hotel under renovation

6/10

Pleasant

03 Dec 2025

Wahid

The hotel was under renovation so everything were closed even the swimming pool

Friends_and_family Family

8/10

Excellent

30 Nov 2025

KaShaun

Clean room staff was friendly.

Leisure

2/10

Poor

24 Nov 2025

Anna Marie

They were renavating the lobby. There was dust on everything . Worst of all there was no breakfast or COFFEE. I stayed there so we could get something to eat quickly.

6/10

Pleasant

24 Nov 2025

te

The staff was Wonderful. The room was great, really clean.
My only complaint is that the hotel is under renovation. I booked and paid for this hotel, specifically, because it had a pool. I was super disappointed that due to renovations there was no access to pool and no breakfast. I would have picked another hotel to celebrate my birthday if i had known. Other than that, i really enjoyed my stay and i will book there again.

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2025

Clarissa

Yes, room was clean, the staff was pleasant, breakfast convenient and easy parking

Leisure Family_with_children

6/10

Pleasant

14 Nov 2025

Crystal

Pros:
The woman at check in was very kind courteous, and informertive. She even came upstairs to fix our television that was not opreable, within 5 minutes of making the call to the front desk.

Cons:
The room was clean, however the bathroom was not completely clean.
Remodeling was in place so there was no breakfast being offered. Which was not stated before arrival.
The room is completely dated.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2025

Josue

Very clean

2/10

Poor

27 Oct 2025

Angela

I was cold I turn the heat on then would automatically turn off and never turn on again after doing that several times I left really early the next day

2/10

Poor

24 Oct 2025

Billy

PAR

The parking lot was fine. It had plenty of gparg

Friends_and_family Family

4/10

Poor

07 Oct 2025

Britt

The staff were very unhelpful and did not man the bistro or front desk very often. I had to ask for towels everyday I was there. The bathroom was not cle

10/10

Exceptional

06 Oct 2025

Dawn

Pleasant staff and clean room. Wish there were more pillows or bigger pillows.

Leisure Self

8/10

Excellent

06 Oct 2025

Thomas

Clean and friendly staff.

Friends_and_family Family

4/10

Poor

03 Oct 2025

Dominic

Tubs not clean

Partner

6/10

Pleasant

28 Sep 2025

Darmonique

Air conditioning in the room kept breaking which made it very uncomfortable to sleep

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

John

Nice stay.

Self

2/10

Poor

21 Sep 2025

Beverly

Couldn’t take a shower no hot water. Then the AC unit leaked water all night and water was half way through the room which wet my muggy and clothes.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Brandee

Great stay

10/10

Exceptional

30 Aug 2025

Tyrone

Great staff

Business_and_leisure Family

2/10

Poor

24 Aug 2025

Brian

We received a call 30 minutes before arriving after booking a month in advance that they had no room for us with 2 beds. Did not apologize did not explain other than they close their bookings the day of and had no room for us.

Leisure Family

6/10

Pleasant

17 Aug 2025

Lacy

Small but mighty

The staff was amazing, however the hotel lacked some things. One literally being towels. There were none at the pool, and the front desk ran out. In a room that slept 4 people we were only alotted 2 towels. Also out bathroom door could not close. These as small issues with big impacts that are easily fixable for the next guest. Hopefully

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Steven

quiet

Business_and_leisure Family

10/10

Exceptional

12 Aug 2025

Gaye

Easy access

8/10

Excellent

10 Aug 2025

Marlena

You can see straight out My room door in to the hallway. The pull out chair had no covering. Meaning the couch seat was missing.

4/10

Poor

03 Aug 2025

Porsha

Was a bit disappointed that the tv nor WiFi worked. I also didn’t have an iron in my room and the shower had some stains there. I was only in my room to sleep and didn't feel like raising with the front desk.

Leisure

10/10

Exceptional

03 Aug 2025

Alley

Amazing Time as Always!

Leisure Self

10/10

Exceptional

29 Jul 2025

Byron

Good location and nice hotel.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Naomi

I enjoy staying here when I'm in Southern Maryland. I feel safe, there is ample parking, many nearby stores and restaurants, rooms are very clean, and the staff is always kind. Shout out to William at the front desk for his great customer service!

Leisure Self

10/10

Exceptional

09 Jul 2025

Lakeshia

My overall stay was excellent but the best part for me was that you can get cooked food until 10pm, I would recommend this place

Self

8/10

Excellent

09 Jul 2025

Rebecca Lin

The staff were very helpful. The hotel was booked the whole time we were there but they still helped us as quickly as possible. We were in the room ajouning the pool and there was a high pitched sound that would is up we had to wear ear plugs. Stayed 6 nights. They are renovating so that may account for it.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Cortney

Great experience

Business_and_leisure Family

10/10

Exceptional

02 Jul 2025

Kathy

Very clean. Very friendly staff.

Leisure Family

10/10

Exceptional

01 Jul 2025

Wildron

Definitely will book again

Business Self

4/10

Poor

01 Jul 2025

Brian

I am tiered of spending hard earned money & not getting what should be available (Pool) & other immensities.

Business Family

4/10

Poor

29 Jun 2025

Edith

I switched to another Marriott

Needed handicap accessibility. No raised toilet, no shower seat. Preferably a walk in shower. Refrigerator inside door compartment was broke. It was too small to hold anything. Water kept rolling out and it wasn't very cold.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Luis

Very clean!!

Business

8/10

Excellent

13 Jun 2025

Jaeda

The hotel was good and our room was very spacious but we tried to get breakfast that morning and the lady at the counter was taking orders and had to make the food but she was new and was very honest with us that she didn't know how to make half the food and it would take longer than 30 mins (which we didn't have at the time), so we just left and got something along the way. Not sure why they put her in that position vs training her properly but that was disappointing as we were looking forward to grabbing breakfast there.

Leisure Family

6/10

Pleasant

09 Jun 2025

John

The hot tub was broken down, the indoor pool was freezing cold, too cold to swim...the security deposit stays on your account many many days after check out even though no problems...

Business

2/10

Poor

01 Jun 2025

tierra

I waited 1 hour just to get checked in. There were ants crawling on the bed and a blood stain on the sheets. The conditions were so bad that my family had to leave the hotel, we could not sleep there. Worse experience ever!

Friends_and_family Family

8/10

Excellent

30 May 2025

Skyy

Not bad

Friends_and_family Family

6/10

Pleasant

25 May 2025

Marilyn

This property is old and needs some upgrades.

10/10

Exceptional

13 May 2025

DANA

Excellent customer service, plenty of shopping and dining options, spacious and comfortable room.

Business_and_leisure Self

10/10

Exceptional

04 May 2025

Brianna

It was great

Leisure Family_with_children

6/10

Pleasant

27 Apr 2025

Robert

After spending nearly $200 for one night I would expect a free breakfast. Nope. Not happening here. Also, a real bar where we could hang out and unwind at the end of the day. What they call a \"bar\" is a counter top with a few stools. When I stated that every hotel we've stayed at for 20 years offered free breakfast, the concierge seemed incredulous. We will not be staying with Courtyard Marriott again.

Partner

6/10

Pleasant

20 Apr 2025

Lonita P

So so

The tub kept stopping up with water, the ice machine on the 2nd fl. Was the only working machine, the AC machine wasnt working properly. The overall experience wasnt to bad but i expected better based on the rate being charged for the room.

Friends_and_family Family

4/10

Poor

18 Apr 2025

Josh

This place was nice other than the constant drilling and hammering of construction in the very next room.

Business Self

2/10

Poor

14 Apr 2025

FRANK

Not a safe place, food was frozen