Name: Wingate by Wyndham Waldorf/Washington DC Area
Address: 2555 Business Park Dr, Maryland, 20601, US

4/10

Poor

26 Jul 2026

Abdul

The carpet was smelling really bad in the hallway,the rooms smell like weed smoke
The person behind the desk had her friends hanging out in the lobby as she helped customers

2/10

Poor

19 Jul 2026

Johneeda

The night manager is nothing short of horrendous! The property changed my reservation without telling me. When I arrived to check in my double room with handicapped accessibility was not available . The manager who refused to give me his name kept insisting that I take the King room with hot tube. Stating he “knows what type of person I am.” He refused to talk to the Expedia rep when he called for verification of refund. At serval points he refused to address me even riding through the parking lot on a scooter like a small child. It was so bad I almost called the police on him.

Family

8/10

Excellent

13 Jul 2026

Artise

N/A I do not have anything to add.

Self

6/10

Pleasant

09 Jul 2026

Te'Ayshia

There were mini complications upon my arrival. No key cards the ENTIRE stay & charging me twice, due to their error. Disregarding that, the front desk staff member was very accommodating. He was very patient with me & my plus one. Overall, a great experience. I booked the jacuzzi room. I must say, I just might book again. No complaints about the room. No complaints about the staff, they were very understanding. 7/10 review, if I had a key card & wasn’t charged two amounts it would’ve been a 10.

Partner

2/10

Poor

07 Jul 2026

Arthur

My experience at this hotel was very disappointing. From the moment we checked in, the front desk staff member had an unfriendly and dismissive attitude, which did not make us feel welcome.

The biggest issue was the overwhelming smell of cigarette smoke throughout the hotel, especially on the second floor. Although the property is advertised as non-smoking, the odor was so strong that it gave me a severe headache. The first room we were assigned was also not very clean, and the smoke smell was unbearable.

To make matters worse, the phone in our room did not work, so I had to walk back downstairs to report the issue and request a different room. The front desk employee was reluctant to help and insisted there was no way the hotel or room smelled like smoke because it was a non-smoking property. I even suggested that he go upstairs and smell it for himself. Eventually, we were moved to a room on the third floor, which was noticeably better, but the experience had already been ruined.

I was especially disappointed because the hotel's online photos and the positive reviews I read were the main reasons I booked this property. In reality, the hotel did not reflect the pictures or the expectations that had been set. The smoke smell was so overwhelming that I had to buy headache medication during my stay because my head was throbbing.

Unfortunately, I would not stay here again or recommend this hotel to others.

Partner

2/10

Poor

07 Jul 2026

Taylor

I booked for my family. The room we booked was sold out so the hotel accommodated by giving us another room. Once we got to the room, it was horribly upkept. The couch bed mattress was filthy, there was mold on the bathroom ceiling and stains covering the carpet. I have 5 small children, 3 of which have asthma. We left immediately and I'm really upset because I did not receive a refund

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Devoney

I had the jacuzzi room and it was fantastic . Room was clean and spacious. Staff was awesome.

Self

6/10

Pleasant

07 Jul 2026

Korede

The staff was very nice and kind, however the property needs some serious upkeep. I can tell that the cleaners do a good job, but because everything is worn down, it makes the place look dingier than it is.

Self

6/10

Pleasant

06 Jul 2026

LATRESHA

Staff was very nice

Partner

2/10

Poor

05 Jul 2026

Sharyn

Bathroom had no toilet paper. Shower door close. Dirt on walls. One soap for the shower and sink. Nowhere to put the soap while in the shower. No trash can in the bathroom. Room didn't have working phone to call housekeeping or the front desk. The one trashcan in the room was torn up by animal? Toilet seat cracked on both sides. Parking lot dirty with trash, curtains had white STUFF on them. Remote control had blue tape as a cover. Tiles in the bathroom were cracked. Floor was dirty everywhere. Floor didn't seem vacuumed. It should be shutdown. Mold around shower floor. I'm sure you get the point.

Family

10/10

Exceptional

05 Jul 2026

Douglas Catriel

Great customer service!

Self

2/10

Poor

05 Jul 2026

Bryan

Place was overbooked. The third party service Expedia took my money and hotel didn’t accommodate for the their error of third party accuracy

2/10

Poor

04 Jul 2026

Claudio

The hotel was terrible, the rooms were filthy nasty.

4/10

Poor

04 Jul 2026

francina

First room had a broken shade. Second room had roaches. Killed those looked for a laundry because I had already prepaid plus 100$ deposit on a nonrefundable room. Laundry is broken, no ice bucket in room and all ice buckets were out. Friendly staff but hopeless in the building.

Self

10/10

Exceptional

03 Jul 2026

Frankeas

I had a great stay. The hotel was exceptionally clean from the lobby to the room. Everything was spotless, fresh, and well maintained, which made my stay very comfortable. The housekeeping staff did an excellent job, and I would definitely stay here again.

Self

10/10

Exceptional

02 Jul 2026

Nicole

Room was clean. Staff was great. Location was great.

Self

2/10

Poor

29 Jun 2026

DORIAN

Bathroom had mold, mattress on pull out couch was filthy. No blankets, windows shade was ripped. Parking lot had wine and beer bottles over it.

Family

6/10

Pleasant

29 Jun 2026

Anthony

The stay was peaceful but the building is old and need upgrades my sick had a long crack in it that would leak whenever you used it and had mold around the tub corking and the tube drain was backing up

Self

8/10

Excellent

28 Jun 2026

Harold

Awesome the breakfast was good and location was great

Friends

6/10

Pleasant

28 Jun 2026

Malcolm

Ok

4/10

Poor

27 Jun 2026

NICOLE

Kiki, the receptionist was extremely helpful and honest. The room was clean but not maintained at all! More of a motel. Stayed for one night and that
Is all I would do again. In an out!

Partner

10/10

Exceptional

24 Jun 2026

James

Staff was excellent. All good

Family

8/10

Excellent

24 Jun 2026

ONan

Buen

2/10

Poor

23 Jun 2026

Madeeja

Dirty Bathroom, very short staffed, pool under renovation. Will not be returning.

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Allan

Ok

2/10

Poor

22 Jun 2026

Nathan

To begin, upon our arrival, there were several individuals in the lobby who appeared to be local residents loitering in the area. The lobby itself was generally unclean, creating a poor first impression. The elevator was also dirty, and the hallway leading to our room had a strong animal odor. Unfortunately, the room itself had the same strong odor and was in a noticeable state of disrepair.

We requested an additional pillow and had to negotiate with staff in order to receive one. Despite our concerns and against our better judgment, we decided to stay for the first night.

The following day, we realized that only two towels had been provided, despite the room being booked for four guests. Before leaving for our planned activities, we requested two additional towels and washcloths. We were told to return later and ask again. Upon returning that evening and requesting additional towels and washcloths, staff questioned why we needed more towels and informed us that we should have placed the used towels in the hallway. Once again, we had to negotiate in order to receive the additional towels.

When we returned to the room for our second night, our three-year-old daughter pointed out a bug crawling on the wall. The insect was identified as a German cockroach. We immediately requested a different room; however, the replacement room was in even worse condition and also contained cockroaches.

At that point, we decided to leave the hotel entirely and book accommodations elsewhere t

Family_with_children

2/10

Poor

17 Jun 2026

Mitza

Mal servicio el staff horrible.

Friends_and_family Friends

6/10

Pleasant

15 Jun 2026

KELLI

Hotel was outdated and in need of many repairs. There was a bad odor in hallways. Lots of permanent residents that live in hotel. No real amenities.
The only plus was staff member Keke, she was amazing, super friendly and very accommodating. She went above and beyond to make are stay as comfortable as possible. Very knowledgeable about the area.

Family_with_children

2/10

Poor

14 Jun 2026

Brandy

I was told at check in that the room I booked wasn’t available. The receptionist was helpful in getting me into another room with similar accommodations. The room was nasty. The grounds outside was filthy, with trash everywhere and the grass overgrown. The smoke detector in the room was gone, wires hanging out. The lamp attached to one side of the bed was missing with wires hanging out. The shades wouldn’t completely close. The carpet was nasty. Bathroom, outdated and nasty. The shower curtain fell. Do not trust the pictures online or any review that states otherwise.

Family

8/10

Excellent

12 Jun 2026

Isabel

The room was okay. The staff was great after trying to find me a room which was reserved and paid for. Parking lot needed some work. The breakfast was good. I would stay again.

Family

2/10

Poor

06 Jun 2026

Basizette

It was not clean, and TV was not working

Partner

2/10

Poor

31 May 2026

George

I don’t know where to start the broken windows, the broken shades, the deplorable parking lot, the vagrants hanging , out the sketchy reception area,
I told the receptionist cancel my reservation and I found suitable lodging.

Self

2/10

Poor

31 May 2026

Dennis

I think this was the worst hotel I’ve ever stayed at. Upon entering the space, I seen stains and dirt on the walls, chipped paint on the doors and big holes in the blinds. Bathroom sink surface was not cleaned and the sheets were stained. Absolutely ridiculous for almost 200 dollars a night

Self

4/10

Poor

28 May 2026

Lamont

A lot of long term stays living there. Not my cup of tea. Good place if you’re looking to save a few bucks

Business

10/10

Exceptional

27 May 2026

Christina

It was clean and. I felt safe

10/10

Exceptional

26 May 2026

VORREZE

Nice and clean room and the staff was nice and helpful I❤️❤️❤️it here……

4/10

Poor

18 May 2026

Chet

This place has the worst internet service! Place needs a major renovation!

8/10

Excellent

10 May 2026

emerson

There needs to be an employee at the breakfast area during the breakfast period

Partner

4/10

Poor

07 May 2026

Christopher

The place smells like a cigarette. Everything in the room smelt like it. The bathmat was stained and ripped. Beds and pillows were awful.

Friends_and_family Family

2/10

Poor

05 May 2026

ravindra

Poor condition

Partner

2/10

Poor

04 May 2026

Valerie

This place was a dump!! I'm so done with ANY Wyndham property in the future. The shades were broken and you couldnt even open or close them. The beds were comfortable but was made up like like the military. The bathroom water screamed three whole time you took a shower. Some people kept lurking in the parking lot all night which made me bypass the broken shade to constantly check on my car. The lobby was so dull and uninviting, I wanted to leave and walk over to the Hilton. Thank goodness I only had to stay 1 night. Believe it or not Breakfast was decent. Will NOT go back still!!!

Family

4/10

Poor

03 May 2026

Katherine

Room was adequate, broken usb plugs and broken power strip. The halls and entrance were filthy. The parking lot was dark. The breakfast area was clean and adequately provided for. I waitedin the front lobby for about 15 minutes then saw the corner of a sin between the wall snd front desk computer that I had to pull out that gave a number to call if no one was at the desk. A woman eventually came down and registeted me. She did the job but was somewhat unkept and disgrunteled. This was about 8 pm so wasn't an unusual hour. I won't stay there again!

2/10

Poor

28 Apr 2026

Kathleen

Bugs in the room

Family_with_children

2/10

Poor

15 Apr 2026

Cara

Almost every thing was broken, we switched rooms bc of a blood stain in the king room and the door wouldn’t lock. The main tv didn’t work but that wasn’t a big problem for us.

Family_with_children

2/10

Poor

13 Apr 2026

Jailene

Rooms were dirty and needed a bit of repair. Definitely not safe for anyone with young children. Some staff were good but others were not the greatest. Not many breakfast options. Elevators were visibly dirty and hadn’t been cleaned at all throughout our stay. Brought up issues with the staff the day of check in and were told there’s nothing they could do and refused a refund.

Friends_and_family Family

2/10

Poor

13 Apr 2026

Lilianna

Room was not clean. Broken and unsafe fixtures. Hallway smelled like pet urine. Breakfast was not good and sat out for hours. When concerns were brought up they said they knew already and didn’t offer any compensation or anything. Do not stay here if you can!

Friends_and_family Family

8/10

Excellent

13 Apr 2026

JOSEPHINE

Staff at check in was great! Friendly and helpful! Definitely went above and beyond to make sure we were comfy! Breakfast could have been better. Owner seemed like he didn’t care though. Friends who paid for rooms were told hotels.com over booked by 100 rooms. Sad so many were turned away!

Partner

8/10

Excellent

12 Apr 2026

Melonie

Breakfast options were scarce

Partner

4/10

Poor

11 Apr 2026

Laura

Parking was free. Staff was busy when we got there. Place smells like marijuana. Looks like people live there permanently. Kids riding scouters in the parking lot. Kids running up and down halls making loud noises. Not good for someone that wants to sleep early in evening.

Partner

2/10

Poor

29 Mar 2026

Mosssammet

It was renovated and looked good design wise. But the place was very dirty. There were stains all over the carpet. The beddings were all ripped up and stained. And it has a distinct smell that is not pleasant. Hotel has bad reservation system as it was overbooked.

Family_with_children

8/10

Excellent

29 Mar 2026

Tanisha

Breakfast was ok for the most part. Sausage and eggs. Nothing special. Just wish they had a little more for picky eater. Parking was good. Room was clean. Halls was filled with smell of marijuana but it says no smoking. Night staff was no where to be found had a note for us to call someone who was no where on property, took her 10 mins to come to the desk after we made the phone call.

Partner

8/10

Excellent

24 Mar 2026

James

Yes

Self

2/10

Poor

20 Mar 2026

Toria

The room was dirty and outdated. There were no curtains to close the window. There were stains throughout the room ( lamp shade, walls, carpet). The bathroom had peeling paint and mold. The front staff gave me a brown stained wash cloth and I had to request another one.

Family_with_children

2/10

Poor

18 Mar 2026

Michael

Mold on the wall.

Self

2/10

Poor

18 Mar 2026

Suzanne

Mold on the wall. Staff was very mean.

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Elizabeth

It was horrible, dirty, didnt stay

Partner

2/10

Poor

16 Mar 2026

michelle

The room wasn’t as cleaned as it should have been the hallway smells like piss cigarettes and weed you get woken up in the morning by cigarette smells it makes me not want to go back again

2/10

Poor

16 Mar 2026

Justin

My reservation was canceled about 30 minutes before I arrived.

Partner

2/10

Poor

10 Mar 2026

manuel

Someone walked into our room, the tub did not feel safe, felt like i was going to fall through. The bedding had blood stains… and also dirty. The floor has a massive stain and smelled like rotten milk.

4/10

Poor

08 Mar 2026

Taunya

To be a renovated hotel it was filthy. The smell in the hallway smelt like dog urine and the shower was so small. Even the curtains had stains on it .

Partner

2/10

Poor

02 Mar 2026

Lashanda

It was dirty. If I could give 0 stars I would. This hotel needs to be torn down. Mold in the bathroom, stains on comforters, stains on blinds and carpet. The telephone did not work in the room

Friends

2/10

Poor

02 Mar 2026

Danisha

Disappointed

10/10

Exceptional

07 Feb 2026

Mia

Clean Room

Self

4/10

Poor

05 Feb 2026

QUEENTIA

WiFi extremely unstable, roaches in room

4/10

Poor

06 Jan 2026

Marvin

The hall wall way was filthy, cleaning the hall carpet would have helped. Two or three roaches killed in the room. Trash outside of some rooms for more than a day.

The room itself was okay and clean enough otherwise.

Cleaning up the parking lot would also have helped, picking up trash.

Self

2/10

Poor

27 Dec 2025

Oluyinka

This is one of the worst experience I have ever had as regards hotel & room. If there is one word I can use to describe the whole experiece it will be \"disappointing\". The saddest part is that we went as a family & checked-in at night. Therefore the option of looking for another hotel when we were already tired from a long journey & kids were cranky, was no option. The room was thumbs-down; the entire hallway smelt of cigarette & possibly weed even though they claim to be 100% non-smoking. There was only two bath-towels & when I asked for extra, front-desk said they didn't have any. The mattress has visible, despicable stains & the mattress cover was ripped. Breakfast was 2/10 (perhaps switching to no-breakfast would've been better. Front-desk that checked us in lacked hospitality & empathy. At first he tried to give me a room different from what I requested; and when I checked the room & saw it was different, instead of offering a reasonable option, he rather asked if I wanted my refund. At such a time of the night?
I could spend the whole day typing about my experience but summarily I would never ever go to such hotel. Unfortunately, I would stir clear of wyndam.

Leisure Family_with_children

2/10

Poor

23 Dec 2025

Alexandre

Bug in bed. Not slept

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Oscar A

ok,

2/10

Poor

30 Nov 2025

KaShaun

This hotel is in horrible condition. The carpet is stained the linens stained the tub wasn’t clean. It smelled like cigarette smoke as soon as you enter the lobby. There was a thick extension cord running the length of the room to turn the tv on. We left immediately

Leisure Family

8/10

Excellent

22 Nov 2025

Talynthia

The only thing I did not like was the breakfast variety was limited I expected more

Self

10/10

Exceptional

17 Nov 2025

Rebecca

Ok

Self

6/10

Pleasant

16 Nov 2025

Gerald

Television/internet was terrible.

10/10

Exceptional

11 Nov 2025

Richard

The room was awesome

10/10

Exceptional

09 Nov 2025

Marvin

Convenient. Friendly. Clean and very comfortable..

Partner

10/10

Exceptional

09 Nov 2025

Myra

Friendly. Clean. Accommodating. 52 inch TV

Partner

6/10

Pleasant

24 Oct 2025

Yvette

I did not have breakfast

Leisure Self

2/10

Poor

20 Oct 2025

Jeremy

Sheets, comforters, and pillow cases were filthy and stained with Lord knows what. Asked for a refund and left immediately.

Business Family_with_children

4/10

Poor

16 Oct 2025

Rick

Limited breakfast. We thought nessa were helpful and friendly

Business_and_leisure

4/10

Poor

14 Oct 2025

Dan

Not worthy of Wyndham name

Parking area Very cramped; few if any parking space lines on pavement. Hallway and room carpets stained. Pre-packaged eggs and sausage & little else for breakfast. Breakfast srea unattended for long periods.

Partner

6/10

Pleasant

13 Oct 2025

Edward

Parking lot had trash in it. Also, there is a dangerously large and deep pothole where the hotel driveway meets the street.

The shower doors did not move. Water from shower went all over the bathroom.

The room door did not fit the door frame properly. It was hard to open and close.

Self

2/10

Poor

07 Oct 2025

Stephon

Dirty

Business Self

2/10

Poor

30 Sep 2025

David

Never again

Room smells like someone had just smoked a blunt in it neither the fridge nor the microwave were plugged in both had cockroaches phone in the room did not work all around I give the stay a one

Business

6/10

Pleasant

27 Sep 2025

Antoine

.

10/10

Exceptional

18 Sep 2025

Melone

For what we paid, it was a great hotel. It was clean and quiet. There was ample parking and the front desk was professional. Its not luxury but I didnt pay for luxury. Felt it was worth it and its near alot of things. Not walkable, but its drivable. Near other hotels.

Business Partner

6/10

Pleasant

16 Sep 2025

Edward

What Happened to Breakfast

The room was clean. Also the sheets and bathroom (including towels) were clean.

The window shade had two rips in it.

Breakfast was in a different hotel across the parking lot. Very limited food options. Only yogurt for protein. No eggs or sausage.

Potholes on parking lot need to be patched.

Self

2/10

Poor

10 Sep 2025

Ronald

When we arrived we were informed elevators didn’t work. The young man did try to accommodate us by giving us a king sized bed however it was on the top floor of hotel. The staircase smelled like urine, and the room itself smelled like urine as well. The blind did not close all the way in the room. And the hotel didn’t even have cable tv that would accommodate regular tv channels. We checkout within 10 minutes of checking in to the hotel. Very disappointed in the hotel.

Partner

2/10

Poor

08 Sep 2025

Shelly

Bad bad 7 hours I could have been in my room

No way will I come back didn’t check in until 11:00 pm and then had to leave out at 9:00 am because of a meeting that I had all because they couldn’t get there computer up and ready for guest and then had to pay cash when I wanted to use my card not good I would love to have my money back

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Myra

Clean room. Friendly staff.

Partner

2/10

Poor

31 Aug 2025

quincy

No bedding in bed, bathroom was rusted

Self

2/10

Poor

30 Aug 2025

Jerrie

Needs to be exterminated

Self

4/10

Poor

28 Aug 2025

Lori

There was abandoned vehicles on the property.Our room was filthy,cracked floor,2 hair conditioners ,one bath towel, sheets had marks on them and comforter was wrinkled.The amount of money they charged for such a disgusting property was ridiculous.The desk clerk was the most positive experience of the hotel.He was very kind,friendly and made a great breakfast

Business_and_leisure Family

4/10

Poor

25 Aug 2025

Adeola

Fridge leaking, water everywhere in the room. Rug smelling. Sibk not in good condition. Just to mention few

Leisure Family

2/10

Poor

24 Aug 2025

Kenyetta

Coming from out of town, arrived to check in and they said they had to cancel my reservation due to house keeper not showing up! Therefore I had to find another hotel real inconvenience

4/10

Poor

18 Aug 2025

Kenneth

The shower curtain rod was broken, making the shower curtain unusable when showering. Also, the window curtains did not fully cover the window, letting the Sun light shine in the room in the early morning disturbing our sleep.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Carttillias

We were in the middle of so many shopping places. Plus close to all the events for my family reunion.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Erick

Good price for the week stay.

Business Self

8/10

Excellent

09 Aug 2025

tyrone

Wingate

The shower head was no so good.

Partner

2/10

Poor

01 Aug 2025

Armando

Internet is out most of the time . Welfare people staying in hotel paid for by the government just there all day not working living for free . Lots of cops always being called to place . Room was nice but that’s where it ends . One of the worst hotels I’ve ever stayed in .

Business Self

2/10

Poor

28 Jul 2025

Ellanita

Nasty, disgusting, rude staff, live in hotel, mold

This was hands down the worst hotel stay I’ve ever experienced. The room was in disgusting condition — we found roaches crawling around, stains on the sheets, blood on the floor, and filthy debris embedded in the carpet. The sink was completely stopped up, and although we informed maintenance, no one ever came to fix it.We booked this room because the website advertised three queen beds, but when we checked in, there were only two beds, leaving seven people crammed into one room. When we asked to be moved, we were told the hotel was fully booked — and that many of the rooms were taken by long-term residents who live there. This was never disclosed prior to booking.To make matters worse, we were told the hotel had no clean towels or linens, so we had to go out and buy our own. The room was so dirty, we even had to purchase cleaning supplies just to make it livable.The staff made no real attempt to address any of the serious concerns we brought up. Instead, they seemed more interested in socializing with the residents, who were clearly living there full-time. It was extremely unprofessional. We also witnessed residents freely walking behind the front desk and doing as they pleased — with no supervision or boundaries.And just to be clear — we have videos and photos documenting everything: the roaches, the blood, the filthy conditions, and the lack of basic hygiene and service. This hotel is falsely advertised and run in a way that’s completely unacceptable.If I had any other cho

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

darren

Great location

Leisure Friends