Residence Inn by Marriott Waldorf

WALDORF, 3020 Technology Place
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100 reviews shown

4/10

Poor

11 Mar 2026

Kier

Yes, the room was clean, but there were no extra towels, the light in the refrigerator was out, I didn’t know there was a switch to cut power on in certain parts of the room. I thought the lights were all burnt out or something. I asked the front desk to send someone to check it out and the never came to the room, you have to pay $6.00 per day to park there. I was there for four days, they didn’t clean the room once, no fresh towels, nothing. A night representative was secretly on her phone and had this horrible attitude with me when I asked for another parking pass. My bed felt like it was slanted down from the bottom to the head board. Overall, it was the perfect are for my visit but below average for the price and my comfort.

Business

8/10

Excellent

10 Mar 2026

Rodney

The AC was effective but really loud. The TV sit directly next to the AC in drowns out the sound when the until is running. The TV remote is also difficult to operate. I stay here often when I'm in the country, the TV remote was tricky my last stay.

Self

4/10

Poor

09 Mar 2026

Caleb

Did not receive the room paid for, key card wouldn’t work, getting into a room took a long time and a lot of hassle. Was told we’d receive a partial refund but didn’t receive.

Family_with_children

8/10

Excellent

05 Mar 2026

Debbie

Clean room, love the kitchen and fireplace

6/10

Pleasant

28 Feb 2026

Viviana

Noise, bad smell, brown water from faucets

Partner

4/10

Poor

22 Feb 2026

Tontanisha

The room was not ready until 4:30. There is a $12 per car charge to park on the property or risk your car being towed. The room was a king bedroom suite with a fireplace and the tub looked like it hadn’t been properly cleaned in months. The toilet paper holder (metal piece) fell off consistently. I will never stay at this location again.

Partner

8/10

Excellent

21 Feb 2026

Rosemarie

Room was great but the spout in shower wasnt working. Hard to get on and off and hard to get hot water.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Waylon

Nice

10/10

Exceptional

19 Feb 2026

Brandon

Clean comfortable would definitely stay again

Leisure Partner

2/10

Poor

12 Feb 2026

Earl

Reservation was made on Expedia but when I checked in to the hotel, the hotel told me that when I booked it on Expedia, it should not have went through because they were already booked for that night. The hotel said they reached out to Expedia in advance and let them know that but Expedia never contacted me. As a result, my family and I arrived at the hotel, off loaded the entire car, and got to hotel front desk just to find out that I didn’t have a reservation there for the reasons I listed above. Either the hotel or Expedia should have contacted me well in advance before my family and traveled to the hotel and offloaded. Very disappointing.

Leisure Family

2/10

Poor

07 Feb 2026

Sonji

The room was cold, water was too cold to take a shower. And the room smelled. It was the worst Residence Inn Ive ever been in.

Leisure Family

10/10

Exceptional

10 Jan 2026

Nicole

Yea it was good and nice

6/10

Pleasant

28 Dec 2025

David

It was very noisy the last night. People above us were jumping and stomping. There was yelling during the night and heavy smell of pit in the halls.

10/10

Exceptional

27 Dec 2025

William

Staff is excellent

10/10

Exceptional

26 Dec 2025

Sherronda

Nice stay and was clean

Business Self

2/10

Poor

21 Dec 2025

Jeanarta

They gave me a dirty room, and someone had a party on my floor.

10/10

Exceptional

16 Dec 2025

David

Great experience. Friendly staff. Loved it

Business_and_leisure Self

8/10

Excellent

15 Dec 2025

Timothy

I did not have breakfast.

2/10

Poor

06 Dec 2025

Natonya

People who work at the front desk don't seem to care if they give out incorrect information

8/10

Excellent

30 Nov 2025

Shirlene

What stood out. Although the rooms were great! We had to pay for parking. Which is quite confusing.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Steven

Stains on ceiling,hanging smoke detector, black tub growth o

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Desiray

I had a wonderful experience but then one of the guests dog got loose and i am not a pet person. This was the only trun off

Leisure Family_with_children

2/10

Poor

22 Nov 2025

Sharita

Don’t care to share

6/10

Pleasant

20 Nov 2025

Gianmar

Room staff

Friends_and_family Friends

4/10

Poor

08 Nov 2025

Errol

The television wouldnt connect to wifi. The toilet wouldn't flush called and noone came. Tub was stopped up too

8/10

Excellent

30 Oct 2025

Minor

Nice stay. Room was spacious and staff were helpful and attentive. Good breakfast, so thanks. Not too sure about a parking fee for a hotel in the middle of nowhere. Probably should have left the car at cvs which was 50 yards away.

6/10

Pleasant

19 Oct 2025

Keith

The hallways are very noisy well into the late night…smells like pot all the time too. Disappointed to pay extra for parking in an industrial zone.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Robert

Always stay here when I come to visit my family here in Waldorf!!!

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Heather

Everything was awesome, the room was perfect. With 4 of us (my husband and I, and our two adult daughters), there was plenty of space for us all. The room was so clean, and comfortable.

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Devin

A lot of furniture was broken or had cracks in it. There needs to be repairs done.

Business Self

8/10

Excellent

02 Oct 2025

Joi

It was cool

Leisure Partner

10/10

Exceptional

27 Sep 2025

William

Nice suite. Terribly noisy. It’s 2:21 am and doors are shutting loudly. It’s a nice room, but not much sleep.

Business

10/10

Exceptional

17 Sep 2025

Derek

Would definitely stay here again. Rooms were clean. Great accommodations.

Leisure Self

10/10

Exceptional

16 Sep 2025

Jacqueline

I like the Staff friendliness and very helpful.

Leisure Self

8/10

Excellent

14 Sep 2025

Nicole

I didn't like that there was no ice machine on the different floors. The water flow was very slow. Limited parking.

Leisure Family_with_children

10/10

Exceptional

11 Sep 2025

Mark

We enjoyed our stay.. we walked to silver grill Cafe which was excellent and numerous other dining options within walking distance.. unfortunately the pool was closed for the season. Sammy Who was our hostess for breakfast was very attentive.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Mitchell

Great stay!

Friends_and_family Family

6/10

Pleasant

02 Sep 2025

Alfred

Appeared to lack communication between staff, elevator stopped working, a/c loud, LOTS of problems with internet (wifi doesn't connect to Internet)!!!!
Parking is paid for $12 per night
Does have electric car chargers.
Breakfast meh. Room and hotel very clean.
Bed very uncomfortable

Business_and_leisure Partner

4/10

Poor

02 Sep 2025

William

Second day all switched lights stopped working including bathroom, vanity area, kitchen and dining area

Leisure Partner

10/10

Exceptional

01 Sep 2025

Mitchell

Great stay and will do again.

Friends_and_family Family

2/10

Poor

31 Aug 2025

keith

Hot tub out of service, only 1 elevator and terribly slow. Charge for parking is a joke based on location. Then at noght you see cult like activities

Business Self

10/10

Exceptional

31 Aug 2025

Phillip

Especially enjoyed the staff, property was quite sufficient, near, clean, & relaxing.

Leisure

10/10

Exceptional

25 Aug 2025

Lindsay

🤘

Leisure Family_with_children

6/10

Pleasant

18 Aug 2025

Gary

This property needs a thorough cleaning and spraying for insects and repairing of light fixtures, wall outlets and door security as well as making sure windows are secured and locked

Leisure Family

10/10

Exceptional

06 Aug 2025

Michael

Conveniently located close to restaurants and entertainment

Leisure Family

10/10

Exceptional

05 Aug 2025

John

Great room.

Leisure Family

10/10

Exceptional

05 Aug 2025

John

Good Stay... Despite 3rd Party Booking

All was in order, clean and well maintained. The dinning area is the best I've experienced of all Residence Inns.

Partner

6/10

Pleasant

27 Jul 2025

Jeff

12 parking for car

Staff was kinda rude. Unexpected parking fee. We are in Waldorf. We are not in a city with no parking. 12 dollars a night is crazy

Friends_and_family Friends

6/10

Pleasant

25 Jul 2025

Beth

Dirty floors

The floors were so dirty in our room that after just two minutes of crawling around my baby girl’s knees were literally black. So the cleanliness was poor.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Johnny L

Cool

Business_and_leisure

8/10

Excellent

21 Jul 2025

Ashanti

Loved the room

6/10

Pleasant

21 Jul 2025

Iman

Smoking marijuana in the hotel rooms should be prohibited. We could smell marijuana in the evening in the hallway and inside our room. The couch in the suites are very run down and soiled. Had to ssk for another room due to cleanliness and was still disappointed.

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Delecia

Our stay in Waldorf

I love the hotel. Just wish they had 2 Elevators. Better pillows and bed they were too hard. Need softer pillows and bed. Felt like I was sleeping on cardboard. Also they need to let the 3rd party know you have to pay for parking. Didn’t know we had to pay for parking until I got there. It’s 12.00 a day for parking and if they are going to charge for parking they need bigger parking lot. Hard trying to find parking if you come in anfter 10 or 11:00. Other than that the hotel was great. Loved the room. Didn’t try the breakfast because we didn’t have time.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Terrell

Title: Extraordinary Care & Seamless Support During Our Wedding Weekend

From the moment we arrived for our wedding weekend, – managing multiple rooms under one reservation, last-minute check-in adjustments, and a flurry of unexpected needs – the hotel’s assistant made everything feel effortless.

🌟 Highlights of Their Service:

Efficient multi-room coordination: Handling check-ins for several rooms with different schedules under one name, they kept everything accurate, seamless, and stress-free.

24/7 responsiveness: Whenever we needed anything – from early check-in, extra towels, or a forgotten toiletry – they responded swiftly and cheerfully.

Unwavering attention to our wedding: They anticipated our needs, from ensuring all rooms were ready for family arrivals to coordinating check-out times so we could focus on celebrating.

Warm professionalism: Every interaction was delivered with genuine friendliness and professionalism, yet felt deeply personal. They treated us like long-time friends, not just hotel guests.

“We stayed at this hotel over our wedding weekend, with several rooms booked under the same name. Thanks to Dennis, everything was unbelievably smooth: multiple early check-ins, seamless coordination across rooms, and a welcoming smile at every turn. He even helped with last-minute requests for our family that we hadn’t anticipated. His dedication allowed us to relax and truly enjoy our special day. Exceptional service that he went far beyond expectations—highl

Leisure Family

10/10

Exceptional

13 Jul 2025

Christopher

Location was wonderful no area traffic directly in hotel location

Business_and_leisure Self

8/10

Excellent

04 Jul 2025

Edith

Not so good things

The sofa needs to be replaced. Didn't get the room serviced in the 7 days we stayed. Not sure how that was suppose to work. Chairs were to low for a elderly person. I smelled weed on my floor. The service carts need to be replaced. The elevator did not have air.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Michelle

Nice

Leisure Family

10/10

Exceptional

24 Jun 2025

selena

This place never disappoints. The rooms are spacious and provide everything you might need.

Business Partner

6/10

Pleasant

23 Jun 2025

nicole

I spend days looking for a hotel with a one bedroom. Pre paid and booked a 1 bedroom. When I checked in and went to my room it was just a regular room. The morning of my trip they apparently changed my room without my consent. It took over an hour to fix due to their computers going down and trying to find us a room. But the lady at the front desk was super nice and fixed the issue.
I also wanted to stay at this hotel because of their hot tub and of course that were shut down the whole time

8/10

Excellent

18 Jun 2025

Ila

Everything was good

Leisure Family

8/10

Excellent

13 Jun 2025

Phyllis

The parking wasn't that pleasant and to charge for parking, I don't feel was a benefit for the customer

8/10

Excellent

12 Jun 2025

Sarah

The property was conveniently located near numerous stores for shopping and food. Overall the room was nice. There were some concerns with the toilet lid being secure, the water quickly draining down the sink and the ice machine that didn’t have a switch. I did like that they had a basketball court but the pool was freezing even on a warm day. Also, there was a receptionist that was often eating at the desk. Although she was very nice, it’s a bit unprofessional to have guests walk in seeing that.

Business Family_with_children

10/10

Exceptional

10 Jun 2025

Charuka Dilhara

Very good

8/10

Excellent

07 Jun 2025

John G

Very spacious and little noise.

6/10

Pleasant

07 Jun 2025

The room looked and smelled clean, but the floor of my room was very sticky and unpleasant to walk on. This made me feel like the cleanliness of the room was superficial. We stayed for two nights and our room received no housekeeping attention during our stay. The AC unit was extremely loud and made it very hard to get a restful sleep. We choose this place because of the pet-friendly policy. We decided not to travel with our cats but the hotel didn't smell like a veterinary office.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Irene

The Operations Manager checked me in and she was awesome. I will return due to thr amazing customer service I received during mt stay.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2025

Ryan

I love that the hotel was truly dog friendly and clean .

Leisure Family

10/10

Exceptional

03 Jun 2025

Niclas

Pleasantly surprised at how nice it was
Comfortable , clean , good breakfast and the staff was very professional and nice

Business

2/10

Poor

19 May 2025

Edith

Not clean, food not good and no good service,

Leisure Family

8/10

Excellent

18 May 2025

Selena

This was a very nice and clean property. The staff was friendly and the breakfast was good. There was a variety of items to choose from.

Business Partner

8/10

Excellent

23 Apr 2025

Delores

The WiFi was not good at all not many channel options besides sports channels and Cinemax movies.. Dennis at the front desk was very kind and nice very welcoming smile. The place was clean and quiet food options in the morning was not good . I would stay again it’s a lot of food choices outside the hotel everything is very close

Leisure Family

8/10

Excellent

22 Apr 2025

Nancy

Leisure Friends

4/10

Poor

21 Apr 2025

Diamond

The room felt absolutely disgusting even after I disinfectant spray and wipes, there were multiple things broken in the room, the breakfast was not good at all besides the coffee. And to top it off, the reception gave me a “complimentary upgrade” but after checking out I received my bill and was charged over $200 more than my quoted price.

Leisure Family_with_children

2/10

Poor

13 Apr 2025

Crystal

I had a booking for this hotel traveled 5 and a half hours to get here and they couldn’t even find my reservation. Waste of time and had to drive to another hotel. Will not ever be reserving this brand name hotel.

Family

10/10

Exceptional

03 Apr 2025

kenyatta

Awesome staff

Leisure

6/10

Pleasant

26 Mar 2025

Verified traveler

Specifically wanted a fireplace!

I specifically booked this room for a fireplace. I got room 400. Could not get the fireplace to work. When I complained about the fireplace not working to the morning desk person, he told me that room 400 was the only room where the fireplace didn't work. Why not tell people that beforehand and let them decide if they still want the room.

Partner

8/10

Excellent

21 Mar 2025

Toni

Good breakfast

Guest services was nice. The free breakfast was good.

Friends_and_family Family

8/10

Excellent

16 Mar 2025

Marnia

For the most part the stay was everything we expected. Full breakfast was decent and room was nice. Had concerns with the comfort of sofa as it was very hard, pillows sunken and continued feeling of the sofa bed metal underneath. Because their was only two chairs at dinette we had to utilize that uncomfortable sofa. Was also disappointed that floors had not been mopped.

Friends_and_family Friends

2/10

Poor

14 Mar 2025

Dewey

No follow up and bill and charge for parking when you didn’t park

Business Self

10/10

Exceptional

02 Mar 2025

Errol Craig Randall

Yes

Leisure

6/10

Pleasant

15 Feb 2025

Brenda

Propery was clean and nice location to everything. But the problem was i booked a room with a fireplace. The plan was to have a romantic evening for my husband and myself after our nephews funeral. The hotel overbooked the property and did not notified expedia of their overbooking. So I received a smaller room. Then i had to call expedia who then had to notify the hotel about the change. I was charged $23 dollars less for a smaller room. And it was an inconvenience for me. I understand they have a business but it was not my fault or my problem that they overbooked. And they didn't even that liberties to call or notify me before i got there. Provided i drove 300 miles to be inconvenienced. An then the front desk staff gave me a take it or leave it attitude. If i would have left and went any where else, I would have been charged for a night and i was inconvenienced. Very unprofessional.

Business_and_leisure Partner

2/10

Poor

31 Jan 2025

Monique

Unprofessional manager.
Dirty lobby with boxes everywhere.
Charging for parking now when they barely have a any spaces. Questionable tenants LIVING there. Smells.

Leisure Family

8/10

Excellent

30 Jan 2025

ANGELA

In town for my birthday 🎂

Front Desk / Reception Clerks very pleasant, knowledgeable and informative.
Breakfast food not so great. Oatmeal was awful. Turkey was not giid. But was gkad that it wasxat least an option. The breasfast area was very clean abd staff also very pleasant. Oruce oer night was expensive.

Friends_and_family Family

8/10

Excellent

22 Jan 2025

Andrew

Staff was great!!!

10/10

Exceptional

20 Jan 2025

Vicki

Clean, convenient, great staff!

Leisure Self

4/10

Poor

12 Jan 2025

Verified traveler

I was not given the room I was promised on my reservation,the tv was not working , and front desk staff was not empathetic to any of the issues I ran into during my stay.

Friends_and_family Family

4/10

Poor

09 Jan 2025

ludwin

Pics don’t show all

Paid extra for a room with a fireplace and was told when checking in it hasn’t worked for a while and it’s the only one. Not a big thing but they put pics of it on the site front page and charge extra for it. Was still charged a higher cost.

Business

10/10

Exceptional

29 Dec 2024

Ronald

Pleased with the results of my recent stay.

10/10

Exceptional

22 Dec 2024

Monty

Good quality

Business Family

10/10

Exceptional

22 Dec 2024

Gloria

Excellent and safe. Would highly recommend this location

Leisure

10/10

Exceptional

19 Dec 2024

Jessica

Wonderful front desk service. Lovely accommodations and very helpful staff. Thank you so much

Friends

10/10

Exceptional

10 Dec 2024

Dianthe

This property was amazing. The staff was very helpful and kind from check in to check out! The room was very cozy and the beds were comfy, very spacious. My family and I will be returning guess! Thank you

Leisure Family

10/10

Exceptional

22 Nov 2024

Chaola

Not a lot of parking space

Leisure Family

6/10

Pleasant

20 Oct 2024

Jacquelyn

The facility was adequate but not what I expected from a Marriott offering. Kitchen sink was not

Leisure

10/10

Exceptional

22 Sep 2024

Only stayed at this property for one night, however, the room was very clean, hotel staff was friendly and the room that i was staying in was very quiet. Unfortunately. I didnt wake up on time to enjoy the complimentary breakfast.

Leisure Family

10/10

Exceptional

12 Sep 2024

Kelly

A little noisy with intoxicated guests knocking on our room door in the middle of the night lost.

Partner

8/10

Excellent

08 Sep 2024

Marion

I enjoyed my stay at the Residence Inn in Waldorf, MD. I became ill and needed a later checkout. They accommodated me without any additional charges. I was able to extend my checkout time by two hours.

Friends_and_family Family

6/10

Pleasant

02 Sep 2024

Phil

Air BNBs are going to take over the lodging. I stayed at two of those for cheaper and way better experience.

Leisure Self

8/10

Excellent

28 Aug 2024

Michelle

It served the purpose .. was comfortable, for the time we were there. It was ok

Friends_and_family Family

8/10

Excellent

21 Aug 2024

james

Corporate Greed

I feel it was terrible to have to pay for parking $12.00 per night.Also do not even offer complimentary coffee doing the day and evening that is corporate greed at it's finest.This will affect future stays for me and my followers.

Friends_and_family Family