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Castle Old Town Hotel
Antalya · Turkey
KILINCARSLAN MAH. TABAKHANE SOK.no:7 KALEICI, 7View location
7.4/10Very good143 Reviews
Cleanliness7.2/10 7.2
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.4/10 7.4
Neighborhood8.4/10 8.4
Amenities7.0/10 7.0
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- Design
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Castle Old Town Hotel
This hotel is located in the centre of Antalya's old city, Kaleici. The hotel is situated just a 5 minutes' walking distance away from the Roman ruins of Hadrian's Gate. The old harbour and small, rocky Mermrli Beach are just a 7 minutes' walking distance away.
The city's main shopping street is 500 metres from the hotel. Antalya Airport is 14 km away. The hotel is beautifully designed, showcasing a traditional, authentic style. The guest rooms are charmingly styled, exuding rustic elegance.
Guests can sit back and unwind in the walled garden, where orange trees add to the natural beauty of the surroundings, or enjoy a leisurely swim in the outdoor pool.
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A stay at Castle Old Town places you in the heart of Antalya, within a 10-minute walk of Hadrian's Gate and Antalya Kaleici Marina. This hotel is 0.5 mi (0.8 km) from Old Bazaar and 3.9 mi (6.2 km) from Konyaalti Beach.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Popular amenities
Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
11:30 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- The seasonal pool will be open from May to October.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 20094
-
Minimal age
18
-
Spoken Language
German
Russian
Ukrainian
English
Turkish
Nearby attractions
Karaalioglu Park
0.2 km / 0.1 mi
Broken Minaret
0.2 km / 0.1 mi
Hidirlik Tower
0.3 km / 0.2 mi
Antalya Metropolitan Municipality Theater
0.3 km / 0.2 mi
Ataturk's Hosue Museum
0.4 km / 0.2 mi
Kaleici Museum
0.4 km / 0.3 mi
Mermerli Beach
0.4 km / 0.3 mi
Ataturk Boulevard
0.5 km / 0.3 mi
Hadrian's Gate
0.5 km / 0.3 mi
Holly Stone Performance Hall
0.5 km / 0.3 mi
Antalya Kaleici Marina
0.6 km / 0.4 mi
Tekeli Mehmet Pasa Mosque
0.7 km / 0.4 mi
Alaaddin Mosque
0.7 km / 0.4 mi
Antalya Clock Tower
0.7 km / 0.4 mi
Kale Kapısı
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2021
- Total number of rooms: 22
- Number of floors (main building): 1
- Number of floors (annexe): 3
- Double rooms: 16
- Executive rooms: 1
- Superior rooms: 2
- hotel
- American Express
- MasterCard
- Visa
- City centre
Show 29 more facilities & services
- Bus/Train station
- Nearest Bus / Metro Stop
- Beach
- Entertainment Area
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Garden
- Terrace
- Sun terrace
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Air conditioning in Restaurant
- Meeting room
- Sun loungers
- Parasols
- TV lounge
- Breakfast buffet
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 16 m²DUS.ST
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- 220V power supply
- Desk
- Toiletries
- Satellite TV
- Bathroom
- Shower
- Hairdryer
Show all 13 amenities
- Direct dial telephone
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wake-up service
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
DOUBLE SINGLE USE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Room amenities
- Make-up mirror
- 220V power supply
- Desk
- Toiletries
- Satellite TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wake-up service
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
Show all 14 amenities
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Make-up mirror
- Wake-up service
- Wi-fi
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
DOUBLE DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Make-up mirror
- Wake-up service
- Wi-fi
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 25 m²FAM.ST
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Satellite TV
- Make-up mirror
- Desk
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
Show all 14 amenities
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
FAMILY ROOM STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Toiletries
- Satellite TV
- Make-up mirror
- Desk
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH TERRACESUITE • WITH TERRACE • 1 Bedroom • 18 m²SUI.TR
Room overview
Smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Satellite TV
- Make-up mirror
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Direct dial telephone
- Hairdryer
Show all 14 amenities
- Shower
- Bathroom
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
SUITE WITH TERRACE
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.TR
Room amenities
- Desk
- Satellite TV
- Make-up mirror
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 16 m²TPL.ST
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 2–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Individually adjustable air conditioning
- Make-up mirror
- Satellite TV
- Tea and coffee making facilities
Show all 13 amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Safe
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
TRIPLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 2–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Individually adjustable air conditioning
- Make-up mirror
- Satellite TV
- Tea and coffee making facilities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Safe
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Shower
- Bathroom
- Direct dial telephone
- Satellite TV
- Make-up mirror
- Desk
- Toiletries
Show all 14 amenities
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCastle Old Town Hotel
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Hairdryer
- Shower
- Bathroom
- Direct dial telephone
- Satellite TV
- Make-up mirror
- Desk
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Castle Old Town Hotel
50
reviews shown
Edwin
The were 3 different ladies working the front desk throughout different shift of the day, and they were all very very helpful. Thank you so much Aybeke for all your help!.
Laurette
Breakfast definitely needs improvement - It looked like leftovers and coffee machine coffee tastes like water down coffee
Room was full of mosquitos - we couldn't sleep - needs fumigation
Blinds broken - definitely needs attention - Rooms clean but needs a few maintenance jobs done
Pool and bar area very nice and clean 👌
Staff friendly and helpful 👌 🙂
Room was full of mosquitos - we couldn't sleep - needs fumigation
Blinds broken - definitely needs attention - Rooms clean but needs a few maintenance jobs done
Pool and bar area very nice and clean 👌
Staff friendly and helpful 👌 🙂
MARIA GRACITA
We had an amazing 3N stay. Staff were friendly and helpful, with excellent service. The property is cozy with great location right inside the old town. Pool was refreshing. Breakfast is delicious. Babush (the talking bird) is so cute.
Paige
Great pool, nice comfortable room, ac worked well, breakfast was okay and staff was super nice but not overly helpful with questions. Would 100% stay again though!
Robert
Unfortunately , although we enjoyed a 'de lux room ' there was no internet available in that part of the hotel as there was in other areas ! Apart from that an enjoyable stay with an excellent breakfast to start the day.
OGUZ
Odalar temiz, çalışanlar güler yüzlü insanlardı. Ancak odamızda banyo kapısının kolu kırıktı, sıcak su akşam saatinde akmıyordu. Genel olarak fiyat performans oteliydi
Aizhana
Very nice hotel we stayed there 3 times, cozy rooms and nice breakfast, good location.
Peder Christian
ja
LUIS
The area this hotel is in is great. Near the beach and eateries. What i didnt like was the maintenance of the rooms. Very small and bathroom was old and dated
Michelle
Overall stay is good and staff are all nice. The only thing is wifi does not reach our room on second floor so we have to go down to have internet. It would also be nice if the hotel can have clothes iron that guests can borrow as not everyone brings a portable one. Convenient location with lots of dining options around and close to shops and stores.
M. Diego
1 day stayz
Great in general
barry
Great location in old town. Walking distance to everything including the harbor and all restaurants. Quiet after 12am. Breakfast was good.
James
It is a lovely hotel and very attentive staff.
Rachel
Absolutely beautiful!
James
It was very nice and staff very friendly. Wod go back
Jeffrey
Room very small 0.5 metre bed to wall , bed bathroom door , bed to clothes space. Tv no working channels. No hot water morning or evening.. very noisey at night never again
Ayaan
Every thing was good except water issue in the washroom for shower
Erin
Good location and amenities
Rodney
Too much for too little
Hotel has great charm and location but was lacking in other areas. We like to get out and hike all day, and the way the it conditioning is set, it only works while you are in the room. Coming back to a 95 degree room at 9pm after a long day was a shock. The hot water and water pressure were completely lacking. There were points were water would not even come out if set to hot. When they did house keeping, the weren’t even bothered to make the bed. Lastly, the room door had to be locked in order for it to stay shut (by a manual key attached to the card that allowed you to use electricity in the room).
For the money ($187 USD/night) it was very lacking and we were thoroughly under impressed.
For the money ($187 USD/night) it was very lacking and we were thoroughly under impressed.
Ali
The room very very small to to level that you don’t have space for only hand bag.
The bathroom is very bad.
They let me pay a 10€ for 40 min after the check out time.
The location and the receptionist “hemsa” is the only good about this place.
The bathroom is very bad.
They let me pay a 10€ for 40 min after the check out time.
The location and the receptionist “hemsa” is the only good about this place.
Sherinne
My husband and I really enjoyed staying at Castle Old Town. The location is wonderful, the hotel itself beautifully designed. Buffet breakfast had lots of options with different cheeses, salamis, olives, pancakes, cereal, eggs, toast, jam and honey, tea and coffee. Staff are very friendly!
Natalia
Dirty experience
Might be we weren’t lucky, and normally guests get clean rooms at Castle Old Town, but feel like I must leave the comment here. The room we got was dirty, bathroom seemed to be a room which has never been visited by housekeepers. Toilet was dirty, and there was somebody’s razor and shower gel on the bath. So we had to lose our time to negotiate another room which was cleaned but still not renovated. But the breakfast was good.
Maria F
Terrible Experience
The hotel was fine, BUT did not get notice of my reservation and so did not have the room y booked. They charged me more. Unable to cancel as it was the date of the booking and my card would be charged
Shawn
BEST LOCATION
The terrace room was AMAZING! 100% worth it with the hot tub and outside cabana! The location is right next to the best places to drink and eat at night!
Mark
Take a snap shot of room before booking with Hotel
The staff were great, hotels.com we’re not very good, I booked deluxe with terrace, but got penthouse which was to small, staff moved me to deluxe with no terrace which was very kind of them. Hotels.com we’re adamant that I booked penthouse, basically said I was lying, however i was looking at this room for two weeks and was recommended by friends who stayed there. Advice is take a snap shot of photo before booking as Hotels.com are not honest and have no morals. First and last time I will book with them. Staff great especially the two guys on reception one a fenebache fan. Sort forgot your names, they was great with my problem and Hotels.com we’re not.
Garry
Great hotel
Very nice hotel in the heart of the Old Town area, rooms small but comphy, website says air port shuttle but there wasn’t
Julia
Great location
Best location in old town. Seemed like the quiet end. Very nice hotel. Rooms are larger than I expected. Breakfast was good. Very homely vibe. I would stay there again.
Mohammed
VERY POOR HOTEL
The hotel is located in a very nice area. However, the room was very basic. people work there slapping the doors very loudly. shower door was broken and water goes all over the place when taking a shower. VERY POOR HOTEL
Verified traveler
With checin in the midngiht Hotel has sold my room to another people.
Buse
Oda çok kirliydi. Yatağın altında izmarit çöpleri vs. duruyordu. Zorunda olmasak bir dakika kalmazdık. İki oda tuttuk birni çatı katı verdiler boyumuzdan küçük bir yerde eğilerek idare etmeye çalıştık. Korkunç derecede sıcaktı ve klima asla yeterli değildi. Öyle bir oda nasıl hizmete açılır anlamak güç doğrusu. Kahvaltı zaten rezalet. Ekmekler kafa yarar, çeşit yok ile az arasında. Başta yanlış oda ismi söylediler başkasının odasına girmiş bulunduk falan tek kelime ile rezillik
Mustafa Daud
Leider war mein Aufenthalt in diesem Hotel sehr enttäuschend.
Das Zimmer war bei meiner Ankunft sehr schmutzig und unhygienisch. Es befanden sich zahlreiche Mücken im Zimmer, was den Aufenthalt sehr unangenehm machte. Besonders das Badezimmer war in einem schlechten Zustand. Bereits am ersten Tag habe ich dort Haare gefunden, was den Eindruck erweckte, dass es vor meiner Anreise nicht gründlich gereinigt wurde.
Während meines gesamten Aufenthalts hatte ich außerdem Probleme mit der Klimaanlage. Diese funktionierte nicht richtig, was den Aufenthalt zusätzlich sehr unangenehm machte.
Mir wurde an der Rezeption mitgeteilt, dass mein Zimmer am Mittwoch gereinigt werden würde. Dies ist jedoch nicht passiert. Erst nachdem ich mich an der Rezeption beschwert hatte, wurde das Zimmer einen Tag später gereinigt. Insgesamt wurde mein Zimmer während meines einwöchigen Aufenthalts jedoch nur ein einziges Mal gereinigt.
Selbst diese Reinigung war sehr oberflächlich. Es wurde lediglich das Bett gemacht und etwas aufgeräumt. Das Badezimmer wurde überhaupt nicht gereinigt und blieb genauso schmutzig wie zuvor.
Auch das Frühstück war leider sehr enttäuschend. Die Auswahl und Qualität waren so schlecht, dass es für mich kaum genießbar war.
Zusätzlich war die Kommunikation mit dem Personal schwierig, da fast niemand Englisch sprach. Nur eine Person konnte sich einigermaßen verständigen.
Insgesamt kann ich dieses Hotel aufgrund der mangelnden Sauberkeit, des schlechten Services, der defekt
Das Zimmer war bei meiner Ankunft sehr schmutzig und unhygienisch. Es befanden sich zahlreiche Mücken im Zimmer, was den Aufenthalt sehr unangenehm machte. Besonders das Badezimmer war in einem schlechten Zustand. Bereits am ersten Tag habe ich dort Haare gefunden, was den Eindruck erweckte, dass es vor meiner Anreise nicht gründlich gereinigt wurde.
Während meines gesamten Aufenthalts hatte ich außerdem Probleme mit der Klimaanlage. Diese funktionierte nicht richtig, was den Aufenthalt zusätzlich sehr unangenehm machte.
Mir wurde an der Rezeption mitgeteilt, dass mein Zimmer am Mittwoch gereinigt werden würde. Dies ist jedoch nicht passiert. Erst nachdem ich mich an der Rezeption beschwert hatte, wurde das Zimmer einen Tag später gereinigt. Insgesamt wurde mein Zimmer während meines einwöchigen Aufenthalts jedoch nur ein einziges Mal gereinigt.
Selbst diese Reinigung war sehr oberflächlich. Es wurde lediglich das Bett gemacht und etwas aufgeräumt. Das Badezimmer wurde überhaupt nicht gereinigt und blieb genauso schmutzig wie zuvor.
Auch das Frühstück war leider sehr enttäuschend. Die Auswahl und Qualität waren so schlecht, dass es für mich kaum genießbar war.
Zusätzlich war die Kommunikation mit dem Personal schwierig, da fast niemand Englisch sprach. Nur eine Person konnte sich einigermaßen verständigen.
Insgesamt kann ich dieses Hotel aufgrund der mangelnden Sauberkeit, des schlechten Services, der defekt
Mehtap
Konum olarak güzel fakat temizlik berbat, klozetin içinde ve dışında kalıntılar vardı, temizlik yapılmamış, tv bozuk, çok fazla sivri sinek var odanın heryerinde duvarlarda sinek ölüleri ve kanları var. tek gece konakladım fakat uzun süre konaylayacaklar puana aldanmasın !
BURAK
tek kelimeyle mükemmel bir tesis
ONUR
Tek kelimeyle mükemmel...
Berk Can
Great breakfast
Great location
Great staff
Im strongly recommend!!
Just i couldnt found any ice cubes for my delicious coctail for my beautiful wife!!
Great location
Great staff
Im strongly recommend!!
Just i couldnt found any ice cubes for my delicious coctail for my beautiful wife!!
MT OTOMATİK KAPI
çok ilgili otel çok beğendim
Berkay
Otelde delux oda rezerve etmemize rağmen bize standart oda verildi
Ahmet Gürkan
Konum güzel, odalar küçük olmasına rağmen otelin bir ambiyansı var. Kahvaltıda kullanılan malzemeler de kaliteli.
Peki neden 1 yıldız?
Çünkü otelde sıcak su yok.
Yanlış okumadınız: Güneş varsa sıcak su var, yoksa yok.
Bu kabul edilebilir bir durum değil. İnsanlar otele neden gelir? Başka bir şehirde işi vardır, gezmiştir, yorulmuştur; akşam döner, duşunu alır ve dinlenir. Bu, otelciliğin en temel gereğidir.
“Sıcak su yok” gibi çok basit ve çözülebilir bir problemin hâlâ devam ediyor olması gerçekten üzücü. Üstelik olumsuz yorumlara bakıldığında, herkesin aynı sorundan şikâyetçi olduğu açıkça görülüyor. Demek ki sorun biliniyor ama çözülmüyor.
Ambiyansla, kahvaltıyla bu eksik kapatılamaz. Temel ihtiyaç karşılanmıyorsa gerisi anlamsız.
Yorumları dikkate almanızı ve bu problemi ciddiyetle çözmenizi öneririm.
Peki neden 1 yıldız?
Çünkü otelde sıcak su yok.
Yanlış okumadınız: Güneş varsa sıcak su var, yoksa yok.
Bu kabul edilebilir bir durum değil. İnsanlar otele neden gelir? Başka bir şehirde işi vardır, gezmiştir, yorulmuştur; akşam döner, duşunu alır ve dinlenir. Bu, otelciliğin en temel gereğidir.
“Sıcak su yok” gibi çok basit ve çözülebilir bir problemin hâlâ devam ediyor olması gerçekten üzücü. Üstelik olumsuz yorumlara bakıldığında, herkesin aynı sorundan şikâyetçi olduğu açıkça görülüyor. Demek ki sorun biliniyor ama çözülmüyor.
Ambiyansla, kahvaltıyla bu eksik kapatılamaz. Temel ihtiyaç karşılanmıyorsa gerisi anlamsız.
Yorumları dikkate almanızı ve bu problemi ciddiyetle çözmenizi öneririm.
mehmet
Taze güzel ve çeşit boldu
Hüseyin
Herşey çok güzeldi teşekkür ederiz
Tahir Tarik
Biz otelde standart odada kaldığımız için tek beğenmediğim şey odanın küçük olmasıydı. Onun dışında otele temizlik yeterli seviyede.
jerome
Bon rapport qualité prix
Bien placé dans la vielle ville. Cour intérieure agréable avec piscine, arbres, perroquets (top pour les enfants)
Personnel très sympathique et attentionné.
Seul hic: la propreté (ménage chambre et partie commune). Musique du resto voisin qui vient un peu altérer le calme du coin
Personnel très sympathique et attentionné.
Seul hic: la propreté (ménage chambre et partie commune). Musique du resto voisin qui vient un peu altérer le calme du coin
Kürsat
Havuz
Samet
Temizlenmemiş
Banyoda bizden önceki konaklayan misafirlere ait tokalar ve boş şampuan şişeleri vardı. Oda biz konaklamadan önce temizlenmedi mi acaba diye düşündük, ki tokalar ve boş şampuan şişeleri olduğu için muhtemelen temizlenmemişti. Sadece 1 gece için tercih ettik ve otele çok geç saatte yorgun olarak girdiğimiz için uğraşmadık bile
okan
Cazip değil
Zor durumda kalınırsa tercih edilir fakat normalde tercih etmem kahvaltısı güzel fakat temizlik iyi değil konforlu bulmadim
Kader
Harika deneyim
Gayet güzel bir deneyimdi, söylediği yazıldığı gibi hiç bir eksiği yoktu tertemiz klimaları sorunsuz hatta personellerinden resepsiyonda cansu hanım ve eren bey çok naif ve güzel karşıladılar. Hatice hanımın güler yüzü yumuşak kalbi harika kahvaltı gayet fazlasıyla güzeldi. Barda selçuk bey çok güler yüzlü samimi geldiğinizde aile gibi hissettiren bir ekiple harika zaman geçirdik gelmek isteyen herkese tavsiye ediyorum fazlasıyla harikalar ellerine emeklerine sağlık :)
Murat
Gönül Rahatlığıyla Kalabilirsiniz.
Konumu itibariyle hoşuma giden bir tesis oldu. Çalışanları yardımcı. Kahvaltısı ideal. Temiz. Havuzu normal, fotoğraflarında büyük gibi duruyor. Fiyat bir tık daha uygun olabilirdi. 2 saat erken check-in için 10€ ücret istendi. Tesis politikası bir şey diyemem ama bu durum hoşuma gitmedi.
Sansal
Merkezi konumda güzel bahçesi ve kahvaltısı vardı. Tek sorun klimanın kumandası çalışmıyordu çözülmedi ama soğuk üflüyordu başka bir problem yaşamadık.
Erkan
Şehrin en güzel yeri
Tavsiye ederim
Klaus
Hübsches kleines Hotel. Dadurch ruhige Atmosphäre und trotzdem mitten im quirligen Leben der interessanten Altstadt. Dadurch ist es natürlich bis in die Frühe nicht ganz leise.
Location & surroundings
Castle Old Town Hotel
KILINCARSLAN MAH. TABAKHANE SOK.no:7 KALEICI, 7, Antalya, Turkey
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Castle Old Town Hotel
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