Mediterraneo

10/10

Exceptional

25 Jun 2026

Dan

The hotel was beautiful with a comfortable, spacious room. Breakfast in the morning was great and offered many options.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

RONALD

In spite of the other reviews I read I found the hotel to be in very good shape. Although it is an older property it look as if it had been recently painted and there were no damaged tiles anywhere I could see. The breakfast is continental plus scrambled eggs and the attendants were constantly checking and bringing out more items. The room is very small but good enough for a night before your cruise.

Partner

10/10

Exceptional

21 Jun 2026

Jonna

The room could be considered basic, until you get to the window and the view is so wonderful!! The staff was very friendly and helpful. We will stay here again.

Partner

6/10

Pleasant

20 Jun 2026

Joseph

The hotel is ok, bed was comfortable, but bathroom was really outdated and needs to be updated. Hotel is close to port and restaurants with was great.

Partner

10/10

Exceptional

16 Jun 2026

Diane

Excellent

10/10

Exceptional

14 Jun 2026

ADRIANA

Great location amazing for cruise ships make sure to visit the street market across from the hotel by the beach! Outstanding!

Partner

10/10

Exceptional

13 Jun 2026

Alba

The location was beautiful and safe. The staff was friendly and very helpful. I will definitely stay again.

Family_with_children

8/10

Excellent

09 Jun 2026

Lorna

Walking distance from the train station. Walking distance to get on a shuttle to the cruise port.

Family_with_children

6/10

Pleasant

08 Jun 2026

Bonnie

Place was a bit tired looking but nice. Staff friendly. My disappointment was that the floors in our room were not very clean.Feet were dirty from walking on the floors. The highlight was the amazing breakfast.

Partner

10/10

Exceptional

05 Jun 2026

Jose

Clean room

Family

10/10

Exceptional

31 May 2026

Savitree

The room was basic but clean. Front desk staff at night and in the morning were both friendly and helpful with transportation options from the hotel to the ship.

This is specific to ship passengers: Option 1: The hotel can arrange transportation to the ship for 15 Euros per person.

Option 2: There is a shuttle service about 100 metres toward the train station of 6 Euros each that goes directly to the ship (we intended to do this but walked).

Option 3: walk 15 minutes to the port and take a free port shuttle to the ship (we, as older adults, chose this and it was an easy ).

Option 4: take a taxi for anywhere from Euros $50 to $125 (not sure who would choose this for a 7-minute ride).

The included breakfast had a variety of offering including meat, cheese, bread, pastry, fruit, yogurt, cereal, juice and coffee/tea.

Partner

6/10

Pleasant

28 May 2026

Ryan

Hotel convenient to the port for cruises. Marginal room with no air conditioning and a broken down extended patio with broken furniture and a missing table. Decent breakfast included in our rate. Handrail on the stairs is not actually attached to the wall anymore and multiple broken pieces of the floor, stairs, and entryway.

Friends

10/10

Exceptional

28 May 2026

Christine

My second time here. Felt like home.Hotel small but Rooms comfortable. Buffet breakfast good and in a pleasant room. Hotel staff very pleasant.

Family

8/10

Excellent

27 May 2026

Stephen

The room was redone not that long ago. The bathroom was not. There was mold on the walls and the shower. There was a 1/3 glass door on the shower that swung both ways and caused water to go everywhere. The flush button for the toilet didn't always work. The bathroom reeked of cigarette smoke. The towels were small and tea towels were the washcloths and hand towels. The beds were comfortable. Loved the giant windows that opened. The air system worked well. Just a short walk from the train station. There was also a market across the street, which was fun to see. Lots of good restaurants along the waterfront. Old school key with a fancy key chain was a little awkward to carry in pocket. Great sea view!

Friends

8/10

Excellent

27 May 2026

Kenneth

This is an old but seem to be well maintained hotel. We booked a waterfront room that had a great view. We were here for one night before our cruise. Our room was clean and the bed adequate. The breakfast was very very good! The staff was very helpful and engaged. There are some excellent restaurants walking distance from the hotel, and a good shopping district. Vibrant night scene also. Beautiful park across the street. The hotel is a short easy walk from the train station which we arrived on to the cruise port. You will need transport to the cruise port from the hotel which was easily obtained from bus transport. No problem.

Family

8/10

Excellent

27 May 2026

Jonathan

The tile in the bathroom was old and is in need of replacing.
Beds were uncomfortable….

Friends

8/10

Excellent

25 May 2026

Alastair

We used this hotel as a stopover before joining a cruise. For that purpose it was fine. The room was basic clean and provided an excellent place to sleep. Reception staff varied - on arrival extremely helpful good English very pleasant. On departing in the morning poor English and could not be bothered. Breakfast was adequate continental- more than enough to fill up prior to boarding.

Best part of the hotel is its extreme proximity (100m) to the train station. We flew into Rome then used the train to the hotel - cost 13 Euros having purchased ticket at the info desk whilst waiting for luggage.

6 euros for bus to the terminal - bus stop less than 100 m from hotel.

All in all the perfect stop over hotel pre cruise.

Partner

10/10

Exceptional

25 May 2026

Clarence

Clean room

Partner

8/10

Excellent

18 May 2026

Charles

Friendly staff, breakfast is good (better than Continental breakfast) for the price they charged. Convenient location very near train station & free cruise shuttle

Partner

8/10

Excellent

17 May 2026

Janet

Breakfast good. Air conditioner didn’t keep room cool. Clean room

Friends

8/10

Excellent

16 May 2026

Maureen

Clean hotel, staff very helpful. Breakfast was very good. Close to cruise port and the train station, which was very convenient.
Only downside was shower curved downwards near drain and it was a bit slippery.

Partner

8/10

Excellent

15 May 2026

JENNIFER

The room had a wonderful view. The breakfast buffet was excellent! The staff were very friendly and nice.

Friends

10/10

Exceptional

14 May 2026

william

Good moderate property in Italy..

8/10

Excellent

13 May 2026

Opela

Staff and clean rooms

Partner

10/10

Exceptional

12 May 2026

David

very nice, before cruise stay

Partner

8/10

Excellent

11 May 2026

Charles

Overall ok

Partner

6/10

Pleasant

11 May 2026

Analyn

Breakfast was excellent. Front desk staff is not friendly.

Friends

10/10

Exceptional

10 May 2026

Shel

Great for the night before our cruise. Easy access to train station and shuttle to the port. Very walkable and safe area

Partner

4/10

Poor

10 May 2026

Terry

Lot of crack on the building.

Partner

6/10

Pleasant

09 May 2026

Frances

Staff were attentive to our needs … however the property could do with a re-fresh … rooms looked tired

Friends

6/10

Pleasant

05 May 2026

Maria

The room was very clean a bit small but perfect for one night. It was on the main strip so very convenient as far as places to eat and things to do. The website for the hotel does say there is a restaurant on site and there is not! That was a big turn off for me. The other thing that really put a damper on my stay was I asked the front desk to please call me a taxi to get to the cruise ship and he would not do it. He said I should have had a reservation and told me to walk to the train station. Thank goodness we were able to walk to the train station and get a bus. I would probably never stay here again just because he would not help me when I really needed it.

Partner

10/10

Exceptional

05 May 2026

Kimberly

Overall this was a great hotel and place to stay before our cruise. Friendly staff, great location within walking distance to the cruise port. Breakfast was fresh and very good .

Partner

2/10

Poor

04 May 2026

Warren

Ok clean. Rooms old and tired.

Friends

10/10

Exceptional

03 May 2026

Joanne

Stayed here for two days before a cruise and it was wonderful. Hotel a little dated but clean. Very conveniently located between the train station and port terminal. No shortage of restaurants or gelato places. Would definitely stay here again.

Friends

6/10

Pleasant

03 May 2026

stephane

Dated hotel, furniture newer. Very basic. Breakfast ok. Location A+.

Family

10/10

Exceptional

02 May 2026

Lori

The host was extremely accommodating and allowed us to check-in early. Great location, fully stocked including wine, juice, bottle water, coffee and croissants. 10 minute walk to the Vatican with lots of shops and restaurants in the area. Would highly recommend this property!

Friends

8/10

Excellent

02 May 2026

Diane

More food at breakfast it’s OK cause it’s close to the cruise port

Friends

8/10

Excellent

01 May 2026

Susan

Hotel has late check in so this was Idea when landing 22.30 on the Civitavechia ferry from Barcelona. Staff efficient. Room was traditional Italian style. Bed was very comfortable. Would stay again if coming into Civitavechia late.

Partner

10/10

Exceptional

26 Apr 2026

Carolina

Great hotel walking distance from train station. Across from water. you are right in town walk to shops and restaurants. Staff was friendly. Very clean .breakfast was worth paying for wide variety of food.

Partner

4/10

Poor

25 Apr 2026

Jean-Guy

L’hôtel est très bien situé, le personnel très serviable, mais les photos du site internet ne donnent pas justice, il manque un peu d’amour à cet établissement…..!!

Partner

10/10

Exceptional

24 Apr 2026

robert

Excellent

Friends

8/10

Excellent

20 Apr 2026

Irene

Breakfast menu enough. Breads, eggs scrambled, sweets delicious. Roomslarge and clean. TV nothing much to watch. Receptionist knowledgeable on bus location and costs to port

10/10

Exceptional

19 Apr 2026

Gregory

Great staff from check in till checking out and arranging cruise shuttle.

Self

4/10

Poor

17 Apr 2026

Kathy

Old and run down. Beds worn out. No toilet paper holder. Breakfast not very good.

Friends_and_family Friends

8/10

Excellent

15 Apr 2026

Elena Sugrimovna

Room was adequate for night before cruise. Air conditioning not cool, so had to open windows. Breakfast was very good. Staff were friendly and helpful.

Partner

8/10

Excellent

14 Apr 2026

Paul

Very helpful staff at front desk. Held our bags in secure area prior to check-in.
Paula was very helpful.
The room was nicely appointed and very clean.
Close to excellent dining options just a few steps away.

Partner

6/10

Pleasant

11 Apr 2026

Judy

Breakfast was fresh and plentiful. Room was small but ok considering cost.

Partner

6/10

Pleasant

11 Apr 2026

Aida

No AC until May. Breakfast was nothing to write home about, staff, although friendly, not really helpful.

Self

10/10

Exceptional

24 Mar 2026

Jacqueline

This was a great location if you were trying to catch the ship and also spend some time in downtown

Friends

8/10

Excellent

24 Mar 2026

David

We stayed at the Mediterraneo Suisse for one night prior to our cruise. We got there at 1:05 PM and were able to check in. We were told our rate did not qualify us for their breakfast, but we could purchase it for 10 Euro each. We opted not to purchase it since we were getting on the cruise ship the next morning anyway. We were given a large room key with a tassel. We booked a double room with a sea view. The room was long and narrow with a large picture window overlooking the ocean and adjacent park. The room was clean with outdated furnishings and minimal amenities. It did have a mini-fridge. The bathroom was spotless but lacked a toilet paper holder and tissues. It had wall-mounted soap/shampoo dispensers. The towels were adequate. The shower door was off track, but I managed to get it back in place. The great things about this hotel were the price and the location. We walked minutes from the train station, and the cruise port shuttle was visible from my window. There were plenty of dining options close by on the boulevard. The boulevard was across from an oceanfront park. I would gladly stay there again for a short visit. Note: my son stayed down the hall from me and had a renovated bathroom.

Family

10/10

Exceptional

24 Mar 2026

Brian

Set in a perfect location, I was very pleased with our stay here. There are no US style electrical outlets, so I would suggest bringing a European adapter.

Friends

10/10

Exceptional

23 Mar 2026

Richard

Not applicable

Friends

6/10

Pleasant

15 Mar 2026

Cassandra

The hotel looks pretty run down, staff was very helpful and friendly but the room had a weird sewage smell, very outdated and the bathroom had a lot of signs of wear, tiles stained, mildew lines in grout, the room overall was fine for one night, bed was comfy and clean, nice ocean view!

Self

10/10

Exceptional

28 Dec 2025

Nga

very fresh room very clean overall hotel very good

10/10

Exceptional

08 Dec 2025

Josephine

The room is clean, receptionists are friendly. The hotel has good location very close to both train station and bus stops. For people go to cruise port is an ideal choice!

Leisure Family

8/10

Excellent

24 Nov 2025

DANIEL

Good stay overall.

Business

10/10

Exceptional

22 Nov 2025

Greg

Great stay with breakfast, easy access for cruising

Partner

6/10

Pleasant

16 Nov 2025

JOSEPH

Great location to train station and cruise port. Otherwise very average property.

Leisure Partner

10/10

Exceptional

14 Nov 2025

John

Breakfast was great. Rooms clean, good to have the double room with 2 bathrooms

Leisure

8/10

Excellent

13 Nov 2025

Luis

The two rooms and bathrooms where clean. People were nice and professional. Any wishes were handled fast to our satisfaction. Breakfast had a nice verity with very friendly employees.
Thank you for making our two night stay before our cruise so pleasant.

Leisure Friends

6/10

Pleasant

13 Nov 2025

Michael

Older hotel could use updating. Maids, front desk, restaurant staff all very nice and efficient. Location great for either train or cruise ship. Easy walk from train (no need for taxi).

Leisure Partner

4/10

Poor

13 Nov 2025

Desiree

Have 2 reservations so checked in and checked out first room as should be but next day waited 2 hours to switch to next room my mother is 83year and tired from long travel from us to Rome but they don’t care waited over 3 hours

10/10

Exceptional

08 Nov 2025

amanda

Large room with large terrace/balcony. Close to restaurants, city, port and tourist attractions. Meet our needs for one night before cruise.

Leisure Family

8/10

Excellent

08 Nov 2025

Danielle

Clean room great staff!

Leisure Family

8/10

Excellent

05 Nov 2025

FRANCIS BASSIR

Room spotless/staff helpful and courteous. They are updating the
hotel. They have a nice bathtub but no standing shower.
The break fast was so good. The croissants and other pastries were amazing.
Location was perfect. A five minute walk from the train terminal, and ten minutes from cruise bus pick up.
Restaurants near by. The ocean park just across the street.

8/10

Excellent

03 Nov 2025

Linda

The staff were courteous, professional and helpful.

8/10

Excellent

02 Nov 2025

Linda

Room was specious for the 4 of us ( 2 bedrooms)

Leisure Family

10/10

Exceptional

01 Nov 2025

John

The check in was smooth and Johnny was very nice. Seemed busy and understaffed but was efficient in what he was doing. The inside of the hotel is nice and clean. The signage was the best of the hotels in the area but quoted dated and showed its age. I would stay again.

10/10

Exceptional

01 Nov 2025

Donna

Comfortable, clean, friendly staff.

Partner

10/10

Exceptional

31 Oct 2025

John

Room was clean however heating system had not been switched on so the room was a bit chilly. They did bring us another blanket.

Partner

6/10

Pleasant

29 Oct 2025

Gregoria

The staff not to friendly

6/10

Pleasant

28 Oct 2025

Gabriela

Staff was very nice and good breakfast options however bed uncomfortable and room was not in good conditions (wall markings maybe luggage, bathroom needs to be fixed up, toilet set broken etc) but we loved the location and it was okey for 1 night

Leisure Family

10/10

Exceptional

28 Oct 2025

anna m

Love it love the employees they were very nice helping almost immediately made my days very easy

2/10

Poor

28 Oct 2025

KENDRA

Never going back

6/10

Pleasant

27 Oct 2025

Lawrence

Not clean in some room and door not functioning.

Leisure Family

6/10

Pleasant

26 Oct 2025

Debra

Hotel does have an elevator. Room was on
the small size. Bathroom was so small that when sitting no the toilet, my legs were under the sink. Morning staff could have been more helpful with the taxi situation.

Leisure Self

8/10

Excellent

26 Oct 2025

Henry

The place has to be cleaned up and painted. The walls were dirty and the carpeting smelled bad.

Leisure Friends

6/10

Pleasant

23 Oct 2025

Nancy

We stayed here before our cruise. The location to the Port and the train station was ideal. We walked about 1 block to the hotel...easy. You need to take an Uber/Taxi to the Port, though. Overall, the hotel was comfortable and convenient for our needs.

Leisure Partner

10/10

Exceptional

23 Oct 2025

David

Clean room, friendly and accommodating

2/10

Poor

22 Oct 2025

Staci

We had a ton of Ants in our room. The bed was horrible and the pillows were pancake like they were so small. The bathroom was horrible and the tub dangerously slippery. Do not recommend staying at this hotel.

Leisure Family

2/10

Poor

22 Oct 2025

Holly

Front desk service is terrible beyond compare! Service attitude is terrible except the elder lady. Rooms not available at 3 as stated in the document. When asked when it will.be ready, 'i don't know'. After pressing for time rooms be available, the older man said 4 pm. Also blaming the cleaning staff being late and they are very busy. So it did not deliver what was promised and their attitude was 'you are bothering'. Very very disappointed. If I check out late at 1 pm, they will bill us for 50% of the room fare. They can be late with the rooms with the attitude 'too bad'.

Leisure Friends

8/10

Excellent

21 Oct 2025

ronald

NA

8/10

Excellent

19 Oct 2025

Byron

The Mediterraneo Suisse was our 2-night pre-cruise stay in Civitavecchia. The location is great, can walk from the train station to the hotel. It has everything you need for a pre-cruise stay.

The room was fine, bathroom clean and there was enough room to not feel cramped. The hotel has WiFi which worked very well. Air conditioning was available and kept the room at a temperature we liked.

Their continental breakfast was better than we expected with lots of healthy choices and a spacious dining area. There were the normal variety of cereals, pastries and pies, plus granola choices. Hard boiled eggs, cold cut meats and cheeses.

The hotel is close to many local restaurants and shopping. You are close to the beach walk - a modern very well maintained spacious walk along the ocean. Great sunsets from many of the eateries along the way.

Getting to the ship on embarkation day was an easy 5 minute walk to the train station where many busses were ready to take you directly to your cruise line - 6 euros per person.

Leisure Partner

6/10

Pleasant

16 Oct 2025

Allison

Healthy options.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

Jennifer

Loved it!

Leisure Family

6/10

Pleasant

06 Oct 2025

Gordon

The hotel is very close to the train station and the cruise port. Lots of good places to eat.

6/10

Pleasant

04 Oct 2025

K

The check in process was somewhat pleasant. I didn’t like the fact that my credit card was charged a pre-authorization when I paid extra for reserve now and pay later at hotel. Upon arrival, the clerk advised that the credit card used to reserved the rooms were charged a pre-authorization charge when that should not have happened. The clerk named Ana was unpleasant, unfriendly and lack customer service and interpersonal skills. When asked her name to address her by name, she responded with “why do you want to know my name?” To which I responded, I would like to address you by name as courtesy while having a conversation about getting an item from the kitchen. The hotel rooms were clean, modern rooms, but there were no complimentary hygiene products provided or kitchenette items.

Unfortunately, only spent one night, so I cannot elaborate on certain facilities factors, but the hotel is located in a wonderful area close to the port. Ideal spot close to a few mini shops and boutique shops.

Leisure Family

2/10

Poor

02 Oct 2025

Mashell

The bathroom had a leak in the ceiling which caused my daughter to slip and fall.
She did not feeling comfortable notifying the front desk to report the leak because the night time attendant was asking her was she alone. She said he was acting strange which made her feel unsafe, so she put a chair against her door for protection.
We never made it to the hotel because of a flight delay.

My daughter said the hotel was noisey late at night.

When we arrived the next morning, I spoke to manager or daytime front desk attendant and he was rude and asked why we did not report the leak the night before. He said there was nothing they could do for us.

Expedia said they could not reimburse the hotel because they could not get a response from the hotel.

I will never book with Expedia again.

Leisure Family

10/10

Exceptional

01 Oct 2025

María Guadalupe

The best view.

10/10

Exceptional

01 Oct 2025

Mark

Great value for the price

10/10

Exceptional

01 Oct 2025

Joan

Very convenient for cruises. Nice room on the water. Location is great

Leisure Family

6/10

Pleasant

29 Sep 2025

rodney

Great location but hotel needs some tlc

Leisure Partner

8/10

Excellent

29 Sep 2025

SUSAN

Much better than we were expecting. Lovely white sheets and pillowcases. Nice white towels in the bathroom. We slept really well.

Partner

8/10

Excellent

29 Sep 2025

Teresa

Room was good but no view
Desk clerk was not very helpful had difficulty charging our rooms.
My credit card was billed three times for two rooms
I stlll have not been refunded

Friends_and_family Family

4/10

Poor

29 Sep 2025

Ricky

The only positive aspect for this hotel is that it's about a 10 minute walk from the train station and bus stop. We were forced to this hotel after the San Georgio Hotel (next door) did not honor our pre-booked, pre-payed reservation. They canceled our reservation 2 days before we arrived.

8/10

Excellent

27 Sep 2025

J K

Private parking which is important in Civitavecchia.

Partner

6/10

Pleasant

27 Sep 2025

Debra

Room was clean. Bathroom needed updating.

Leisure Friends