Name: Hotel Club MMV Le Flaine
Address: Pré de Flaine, n/a, Flaine, 74300, FR

4/10

Poor

06 Apr 2025

F

I have stayed at this hotel previously on five occasions. It is convenient to the ski slopes and in the centre of Flaine. The ski boot room is heated and secure. Last few weeks in the season are AI. Top two floors are exclusive to Crystal, the other half of the hotel is split between French or other European groups. The entertainment is French orientated which some UK visitors really enjoyed. Rooms are great with mostly balconies and very good bathrooms, This year the quality of the food (adult food) at dinner times was really poor and repetitive. Desserts were excellent! Maybe pizza/pasta every night is fine for families wishing something simple, which was for us when we had young children. There was no orange juice for breakfast for example, otherwise breakfast was decent. Staff were very hard working and helpful. One hot tub was a cold tub, one empty.
Our biggest issue was that we booked a room for 7 nights, yet the hotel decided to close early and left us to arrange another hotel for our final night with a few weeks notice . Expedia were of zero help. MMV offered another resort, however we had transfers, lift passes and ski hire all arranged. MMV added additional stress that was avoidable, it is not easy to make a hotel change during a ski holiday, moving all the equipment somewhere else. We were refunded one nights stay. The neighbouring hotel Totem was exceptionally accommodating, allowing free early check in(6pm at MMV) and use of their boot room the night before.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Paul

Great location good food and Clean!

Brilliantly located hotel with easy access to the lifts and also the forum area of Flaine, lots of local bars and restaurants to enjoy too,

The Hotel is clean and spacious a with a large equipment room with boot dryer.

The restaurant offers a good selection and changes daily,

We very much enjoyed our stay truly a 5* 3*hotel!

Partner

8/10

Excellent

07 Apr 2019

Mary

The rooms were really lovely and we had a balcony with great views of the mountains . The food selection was really excellent and we had been upgraded to all inclusive which was a real bonus. Would recommend the hotel for families

Leisure Family

6/10

Pleasant

07 Apr 2019

Verified traveler

The room was nicer than the pictures showed as has been renovated but the rest of the hotel remains dated.
Not having a 24 hour reception isn't ideal as when you arrive at 14:30 like we did we couldn't check in until 17:00 and no place to drop your bags.
The bar area is a little on the small side for the number of guests.
You could tell it was nearing the end of the season as they didn't have all drinks available at the bar.

Leisure Partner

8/10

Excellent

04 Feb 2019

Leslie

The hotel was central to the resort but in need of some upgrading. The catering was plentiful, varied and certainly good enough quality for me. The facilities were reasonable but lacked perhaps eg. a pool. The entertainments team unfortunately for us did everything in French because there was a predominance of French speaking residents.

8/10

Excellent

03 Feb 2019

Verified traveler

Very nice staff, location ok, plenty food in the buffet, clean but basic rooms

8/10

Excellent

09 Feb 2018

Lisa

Great hotel, despite some of the reviews!

We were really worried about this hotel after reading the reviews but we really had nothing to worry about. The hotel staff were friendly. The room was clean and comfortable. The food choice was good for breakfast/dinner. It was located close to all the amenities. You get what you pay for and we were more than happy with this hotel, and we've stayed in lots of hotels!!!! We would definitely stay here again.

8/10

Excellent

25 Jan 2015

Peter

Great family hotel

Great hotel for a family ski holiday. Food was good , entertainment every night , and kids had plenty space to play.

8/10

Excellent

05 Jan 2015

Verified traveler

Club MMV Flaine

Staff in all areas were very friendly and helpful. The accommodation itself was good. Rooms a little dated but clean, comfortable and a decent size for ski accomodation, if a little short on storage space. Internet access UK TV channels were available in room. Good size boot room on the Ground Floor with boot heaters and basic ski lockers.

Location is good, with nice views and easy access to the shops and restaurants in Flaine Forum. It's conveniently located between the 2 Funiculars up to Foret. WIth snow cover then you can pole/slide down to the beginners areas and lifts at Forum from approx. 50m away. Its a 5-10 minute walk back but it's quicker to finish at Foret and catch the first Funicular down.

The food was a buffet and was generally good and plentiful. Breakfast is continental. You can book a packed lunch as an alternative to the restaurant buffet. These were good but need to be booked by 6.30 the night before. For lunch and dinner there was plenty of choice - hors d'oeuvres, soup, pasta, a couple of choices for Mains, some deserts, fruit, Cheese-board and wine on tap. For buffet food it was well prepared, tasty and plentiful.

You can park outside the hotel for up to 90 minutes to load/unload before moving to a car park. Staff all spoke English and were all friendly, very helpful and courteous.

I would recommend this hotel again

Family

6/10

Pleasant

16 Feb 2014

Verified traveler

Convenient

Good drying for boots. Food good with free wine. Packed lunches comprehensive. Check in time absurdly late. Rooms take you back to the sixties with horrid clean odour

8/10

Excellent

10 Feb 2014

skierandy

Pleasantly surprised

The hotel is in an excellent position, staff are friendly. Rooms a little tired but comfortable enough and clean. The spa facilities are very nice and you get free sessions. The food is pretty good too, with reasonable selection. I would rate as a 3 star hotel.

10/10

Exceptional

06 Feb 2022

Jean-Pierre

C'était notre 5ème séjour !
On apprécie le calme : insonorisation parfaite de notre chambre.
Tout le personnel est agréable, souriant avec, pour le groupe de la restauration, souvent un petit mot gentil d'accueil, ou en cours de repas ou au départ de la salle.
La restauration est variée et s'adresse à tous les goûts.

Leisure Friends

8/10

Excellent

09 Jan 2022

Florent

Un hôtel où ski rime aussi avec confort !

Bon hôtel bien situé aux bords des pistes, tenu par une équipe jeune et compétente (réception, animation, cuisine, ménage...). Local skis sécurisé avec système de séchage chaussures pour ceux qui aiment skier les pieds au chaud et secs. Luges pour enfants à disposition gratieusement à l'hôtel. Cuisine sur base de buffets variée et de bonne qualité. Bravo et merci encore pour cette semaine malheureusement trop courte !

Friends_and_family Family

10/10

Exceptional

11 Feb 2019

Verified traveler

Personnelle aimable à l'écoute . Hôtel proche de toutes commodités. Seul petite remarque le samedi pas d'accès au spa non notifié par( hôtel .com )site de réservation. Un conseil passer directement par l'hotel ils sont très professionnel et vous donne les bonne infos au moin.

Family

4/10

Poor

03 Jan 2016

Verified traveler

Hôtel vieillot par moderne, pas insonorisé.

Déçue. L'accueil n'a pas été parfait, aucune indication à l'arrivée pour trouver le site, le réceptionniste n'a donné aucune indication sur l'étage, le local ski, les animations.
Des mouches dans la chambre.