Residence Gai Soleil

8/10

Excellent

21 Sep 2023

Barbata

We loved the property manager! She went out of her way to help us in anyway she could! She gets 5 stars!

10/10

Exceptional

24 Feb 2023

Wachravelu

Good

Friends_and_family Family

10/10

Exceptional

19 May 2022

Frances

The lady in charge was extra helpful. Great customer service

Leisure Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

staff very nice,very clean ,walkable.....near everywhere ,easy to go to The Grotte

Friends_and_family Partner

8/10

Excellent

01 Sep 2019

Lloyd Patrick

Aircondition unit in the room was not in working order. Had to complain a few times for almost 4 days before the manager decided to move us to a new room.

Partner

8/10

Excellent

01 Sep 2019

Lloyd Patrick

aircondition unit was not in working order. Have to complain few times for almost 4 days until the manager decided to move us to a new room.

Partner

6/10

Pleasant

12 Aug 2019

Mnmcc

Location good close to Basilica. Bathroom good size with bath or shower. Air con was good. Toiletries good.

Didn’t like the blankets on the bed a bit off putting and dirty. A nice clean quilt and cover would have been better.

Leisure Partner

6/10

Pleasant

30 Jul 2019

Verified traveler

Very basic hotel. Only stayed the night so was sufficient but was expecting more.

Leisure Family_with_children

10/10

Exceptional

23 May 2019

Verified traveler

Thank you we enjoyed our stay. The jind really enjoyed the bunk beds

Leisure Family_with_children

10/10

Exceptional

24 Mar 2019

Verified traveler

Christophe was extremely helpful with organising taxies etc spoke good English. We bought some tee coffee etc for light breakfast in self catering appartment and had lovely lunches and dinners in Lourdes throughout our stay although a lot of places still shut until beginning if april. However this was more than made up for by the lack of crowds at all the pilgrimage attractions

Leisure Family

10/10

Exceptional

08 Mar 2019

Verified traveler

All good, stuff friendly and studio facilities ok
Very pleased with my stay will be back again

Leisure Self

8/10

Excellent

10 Jan 2019

Verified traveler

Staff very friendly and hospitable.
The property is a bit futher than we thought.

8/10

Excellent

20 Nov 2018

Louis

fully equipped kitchen for self catering. Quiet area

8/10

Excellent

10 Oct 2018

Verified traveler

Walkeble distance to la Sanctuary. Lots of souvenirs shops and restaurants near by. Friendly check in.
Rooms are outdated.

Family

8/10

Excellent

03 Oct 2018

Verified traveler

The staff never at the front desk, the lobby was no light at night.

10/10

Exceptional

02 Oct 2018

Mp

Nice hotel, excellent price, close to Sanctuary. Breakfast in nearby hotel, apparently owned by same owner of residence of soleil price is 7 euros is good.

4/10

Poor

28 Aug 2018

Verified traveler

10-15 min walk to the Basilica. Hotel appeared very disorganized and not well maintained

8/10

Excellent

23 May 2018

Verified traveler

Good to stay for budget

It has kitchen, good condition to stay for budget traveler but need to walk extra 300 meters.
If hotel give one liter of water in the room each day then could be rated better

6/10

Pleasant

01 Nov 2017

mj

Good enough

Nice, clean hotel. Good value for money. The kitchenette helps with the budget on holiday. 10 mins walk to sanctuary. Staff will be there to help eventhough they are managing 2 hotels on low season.

10/10

Exceptional

09 Oct 2017

Verified traveler

Very friendly and accommodating staff

Although the hotel is 1 km away, the distance was not very far from the Basilica. It was a good walk with all the shops surrounding the hotel. The hotel staff made it even more pleasant by giving us information about where to eat and what to do for the day.

8/10

Excellent

07 Oct 2017

Novice

Very pleasant stay..

we were very satisfied with our 3 night stay in this hotel.

10/10

Exceptional

04 Jul 2017

Jananie

it was very clean friendly staff. we really enjoyed our stay in the residence.

Family

6/10

Pleasant

30 Dec 2016

Laura

Basic Hotel

I stayed here for 2 nights in December which is their low season. Most of the area was closed and it really seemed like I was in a ghost town. The main reason for booking this hotel was price and availability.

The room was very large and had a kitchen. I was able to cook breakfast after a quick trip to the local market!

The hotel offered a basic continental breakfast for 7 euros and the wifi was strong. The front desk was helpful and friendly but not everyone spoke great English. Sometimes communication was difficult.

Family

8/10

Excellent

22 Dec 2016

Rodney

well located hotel close to all the sights and amenities. Safe parking

Family

8/10

Excellent

15 Aug 2016

Verified traveler

Comfortable hotel

The receiptionist was extremely helpful. We travelled with 2 children and arrived the hotel early in the morning. The receptionist tried his best to give us a room before normal check in time.

Family

6/10

Pleasant

10 Aug 2016

Evangeline

Residence Le Soleil

Ok place. Was not warned of mosquito infestations. My son had 3 big mosquito bites after our first night. Reception friendly. No daily housekeeping

Family

6/10

Pleasant

10 Jul 2016

Verified traveler

The air condition was barely working with our room temp at 23.9 degrees centigrade.

Family

10/10

Exceptional

15 Jun 2016

sugianto

Great room for money

Room was big and clean with kitchen, microwave etc. great for my family.

Family

10/10

Exceptional

03 May 2016

Verified traveler

Excellent

Very nice, clean, quiet, good breakfast and friendly staff.

6/10

Pleasant

05 Apr 2016

Alan

Surprising value!

The modest price led me to expect very little but the special offer was probably because the season was just starting. The room was very clean, comfortable, quiet and the breakfast perfectly adequate. The concierge was very friendly and helpful. All together a pleasant surprise for 40 euros (for the room for two!) with breakfast at 8 euros and free parking. A budget hotel with plus points!

Family

10/10

Exceptional

30 Mar 2016

Marie Fiorella

Very good hotel and convenient

Pleasant stay at the hotel, exactly what we needed studio with a kitchenette. The plus is the free wifi. Staff very helpful

Family

8/10

Excellent

08 Mar 2016

Odile

Had a good time

10/10

Exceptional

07 Feb 2016

Verified traveler

Very Friendly and Well Prepared Staff

The staff was ready to provide us with helpful advice on how to get around and where to eat. The room was equipped with a kitchenette which was very useful for meal preparation because most of the restaurants were closed due to the low season. Most of the hotels and shops and restaurants are closed in Lourdes during the low season. So you have to bear this in mind if you visit during winter.Loca

8/10

Excellent

27 Jan 2016

Verified traveler

Decent hotel near the Grotto

The hotel is about a twenty minute walk from the train station. and like 5-10 minutes from the Grotto depending on how fast you walk.. The hotel feels like an older hotel, and doesn't have a real new feeling to it. The staff was helpful getting me checked in, a map of the area with a few restaurants marked that were open since it was the off-season and many were closed, and helped me figure out a few things about my room.

The rooms are designed for families. There is a small side room with bunks for children, and then a main room with a standard and twin bed. Plenty big enough for me as a single person. It also comes with a kitchnette, and you can rent cooking supplies (like utensils) from the front office.

Everyday the cleaning person changed out my towels, and every two days did a decent cleaning of the room. The beds were okay, although not super comfy. Overall happy with my stay and would recommend it to families wanting a place to stay.

Family

6/10

Pleasant

10 Dec 2015

Abimbola L.

Decent but basic accommodation

Decent basic/budget accommodation. Nothing spectacular and not my usual standard but was adequate for my 3night pilgrimage to the Sanctuary.

Partner

10/10

Exceptional

30 Oct 2015

PETER

Excellent value.

Difficult to find fault! Staff, including proprietor, friendly and helpful. Everything working. Whole place newly refurbished following floods of 2013. Only minor problem was sleeping in the same room as a noisy fridge.

Partner

10/10

Exceptional

26 Oct 2015

WJ

The two of us had a room for 5. The price was very good for the size of the room, which had free parking, TV & kitchen facilities, so we saved money on meals. The hotel was a 10 minute walk from the Grotto. No restaurant, but we went to Hotel Angelic (believed sister hotel), 8 minutes walk away, where the 3 course buffet was always excellent, eat as much as you can, plus a voucher from Residence Le Soleil to get a flagon of wine free. Free wi-fi in the lobby, without password, so not totally secure. We walked to all the sites (I am 60 years old). A bus from outside the grotto takes you to Pic du Jer cable car for 360 degree viewing. No hesitation to use Residence Le Soleil again.

Partner

6/10

Pleasant

19 Oct 2015

Romeo

great.

Nice place to stay, comfortable, quite at night and you can definitely relax whenever you need it, Wifi is is good too. we'll choose this hotel again when we go back to lourdes, France, I recommend this place to everyone who travel to Lourdes and you won't regret

Family

10/10

Exceptional

29 Sep 2015

Tim

Huge Value in Lourdes

Super accommodations, excellent helpful staff! Free parking and good breakfast. Easy walk to the shrine.

6/10

Pleasant

20 Jul 2015

Verified traveler

Fine hotel for one night of sleeping

This hotel was fine for what we wanted it for -- one night of sleep during our drive through the Pyrenees. The location was good -- right off the main road, easy in and out of town, away from the major church traffic. It wasn't particularly clean or nice, but it would be great if you had a large group -- our room had a double bed, a single bed, and a bunk bed.

Partner

10/10

Exceptional

23 Jun 2015

noreen

Perfect for a short stay

Stayed here for 2 nights. Receptionist was very helpful. There was no one on reception after 8pm and access to building was by code on door. Room furnished with everything you would need for a short stay. A short walk to the Grotto. This was a no frills accommodation but was spotlessly clean, comfortably furnished and well equipped with a fridge, microwave, kettle, toaster & 2 ring cooker in room together with cooking utensils A good breakfast available for €8 and is well worth this.Would definitely stay again and recommend it for the independent traveller.

Partner

8/10

Excellent

16 May 2015

Mary Rose

Nice Staff

My daughter and I went on a pilgrimage to Lourdes and this hotel is about 30 minutes walk to the sanctuary. This hotel is therefore for young people who still have plenty of energy. The nice thing about this hotel are the staff who are very helpful and go out of their way to provide the guests' needs. The rooms are pleasant enough.

6/10

Pleasant

13 Apr 2015

Sheila

Good value for money.

Clean, comfy, quiet hotel, good value for money and within easy walking distance of town centre. Little kitchenette was handy for preparing meals and breakfast. Would stay there again.

Family

8/10

Excellent

12 Mar 2015

Vasant

Nice hotel 10 mins walk to Grotto. Value for money

We stayed for 3 nights in early March which was off season. Most restaurants and shops were closed. But plenty of restaurants nearby during the season. Peaceful location as it is away from most shops. 10 minute walk to Grotto/ Chapel.Staff helpful and can speak English. Spacious accommodation compared to other hotels.Very clean. Utensils available free of charge for self catering and the kitchen adequate for this purpose. Computers and WIFI facility available free of charge. Sky English news channel available in the room. Air con and heating in the room was perfect. We cannot complain anything. We will go there again.

6/10

Pleasant

03 Mar 2015

Verified traveler

Booked for 4 Adult beds. Provided 3 beds & 1 Child bed. Not Happy.

10/10

Exceptional

05 Feb 2015

Colin

Family visit to Lourdes grotto

Excellent for a family, staff very friendly

Family

8/10

Excellent

08 Dec 2014

NA.

Was bit too far to walk to the Grotte of our Lady

Was just ok for my stay. Only I had to walk almost 15-20 min. for each time I had to go to the Grotto espcially in the night for prayers. All the same, it was an offer to walk.

6/10

Pleasant

02 Dec 2014

Verified traveler

Lourdes in November

A comfortable stop for a few nights. Great having the refrigerator and electric kettle. We did not use the stovetop. Lourdes in November is quiet with most of the stores, restaurants and even hotels were closed. Residence le Soleil provided a clean place to relax in the evenings. Updated bathroom and great bathtub. A bit longer walk to the grotto and town center. Hubby and I visited some of the known sites but unfortunately, there were no nightly candlelight processions.
Signage in elevator about cost for cleaning room if needed prior to departure. This should be explained or pointed out at check-in. Overall, great value for money.

8/10

Excellent

30 Oct 2014

Luis

Good hotel and location

Everything went well during our stay. The hotel is good and close to everything. Only two problems we had were that they don't have 24/7 service at the main desk so if you arrive past 10 pm it may not be possible to check in and when we asked to be allowed to checkout a little late we were told this was ok but later the person seemed annoyed when we checked out at 12:30 pm.

Family

4/10

Poor

19 Sep 2014

ken

Lourdes is a depressing place. It is not the hotel's fault. But, the city and the hospitality industry are devoted to pilgrims seeking cures. The hotel, like apparently other establishments, seems to be programmed to serve the expected clientele, many of whom appear to arrive on massive tour busses. Again, it is not the hotel's fault.

10/10

Exceptional

15 Sep 2014

Tim Holmes

Great value place to stay

This was my first experience of an \"aparthotel\" and I came away very impressed. I would definitely stay here again – a massive and well designed room that was clean and comfortable; buy your own food and cook it or heat it up for yourself; pots, pans and a kettle are provided free, crockery and cutlery is already in the room. The receptionist (NOTE: hours are 8am to 8pm) began by giving us a map of all the holy sites of Lourdes – this must be why most people come here but it would be a fantastic base for exploring the Pyrenees, by car or bike. The centre of town is a gentle stroll away and it's close to the Pic du Jer funicular. Recommended – although Lourdes itself is a bit odd ...

Family

10/10

Exceptional

08 Sep 2014

excellant

Excellant Hotel

Excellant services and location. Very good staff and very good services and rate.

10/10

Exceptional

13 Aug 2014

Diane

Great residence within 10 minute walk from Grotto

Great staff, very helpful and joyful. Separate bunk bed space, which allowed us to have space for a married couple plus another adult with some privacy. The kitchenette allowed us to have meals there when needed, well equipped. Even if so close to the grotto, a quiet corner and a nice walk back along the river away from the crowds. Great value for what they charged, especially considering they had to close this spring due to flood damages the city underwent. Would go again!

10/10

Exceptional

02 Aug 2014

Caroline

Pleasantly surprised

Very pleased with the location, cleanliness, staff, parking, room...basically the whole experience of staying in this budget hotel. Would certainly recommend for an overnight stay.

Family

10/10

Exceptional

03 Apr 2014

santiago

Nice Place to visit Lourdes,,i mean the Breakfast is a joke for 8 euros,,but everything is Excellent,,,,the wi fi,,,the room,,,,the location,,,,to visit Lourdes go there

8/10

Excellent

04 Jun 2013

Ken

A pleasant experience.

My wife and I had a very pleasant experience at this hotel. What seemed very minimal when we arrived VERY late at night was next morning looked at as very functional after a good nights sleep.
All of the renovations to the rooms of the hotel have made all of the important areas ie. bathroom and kitchen, very well presented and workable. The bed was very comfortable and it was in a quiet backstreet.
The staff were very helpful. Our French was awful but all desk staff personnel spoke wonderful English and helped us whenever they could.
All in all a good stay.

8/10

Excellent

05 May 2013

LH

Great hotel

Very happy with hotel and the service....friendly, helpful staff. Handy to restaurants, the river and most importantly the Lourdes grotto. Would strongly recommend this hotel.

6/10

Pleasant

25 Mar 2013

Verified traveler

Ok - but would not recommend

The distances from hotel to Grotto and City Centre were rather far.

6/10

Pleasant

21 Mar 2013

Verified traveler

good for family

good for the price.location ok,from airport to hotel 11km,taxi fares 30 euro

8/10

Excellent

05 Feb 2013

Verified traveler

Excellent

We got an excellent Winter deal & have already boked our return stay. Easy parking, polite and helpful reception, fast lift, modern room with firm mattress, brilliant kitchenette, tv (English news channel), good bathroom & no charge for our dog- setting the standard!

Family

10/10

Exceptional

20 Dec 2012

teresa

good stay

the hotel was the only one open after all floods that happen in October.walking distance to the gruta. everything here is up the hilland downs hills. the great thing was had kitchen , with microwave so we managed. The food here is very expense. we go the market in center and buy fresh cooked food. the market closes at 1pm every day indoor and fresh fruits is outdoor. supermarket across the street from market. but its a hike, the staff is very friendly. we had a problem with hot water and they change our room right away. if you want to go lourdes . Go off season trust me. No one speaks english, so we managed with our spanish. everything expensive. Lourdes only had one mass and one rosary a day the baths at santuary 2hrs a day. that was amazing.

10/10

Exceptional

19 Dec 2012

atty_65

feels like home

the little kitchen where you can buy your groceries and cook then is the real deal for me!

6/10

Pleasant

30 Oct 2012

Mike

SKIP THIS ONE IF DISABLED TRAVELER

Aside from the fact it takes 15 minutes walk to the Sanctuary. Hotel was quiet, clean lots of vacancies. But if you forget checkout time is 11:00am not a minute later, the manager will bang on your door asking you immediately leave or pay an extra nite. In a town with over 200 hotels I suggest you skip this one. we were getting out from the room at 11:00am but my mother who was in a wheelchair due to stroke left side paralysis was not moving fast enough for the manager. Very rude, disrespectful no empathy for disabled traveler. In a town where livelihood depends on the tourists bringing in their euros. This female manager cannot speak english should not be in this hotel industry

8/10

Excellent

26 Oct 2012

AJ

Fine hotel if you have a family

The hotel is Ok since the staff are friendly, pleasant and helpful but if you want to go to the grotto often, its quite a walk.

8/10

Excellent

18 Oct 2012

Verified traveler

nice for a short stay

Hotel was good but hotel next door boarded up so not so nice walking back at night
other than that value for money

10/10

Exceptional

19 Sep 2012

Peggy

convenient location to grotto with free parking

Everything went very well. Upon arrival we were given the parking space in front of the hotel which we kept for our 3 day visit. Good hotel for the price with good breakfast and is sister hotel to L'Angelic where we had our first dinner at a good price with a 10 % reduction which was on our way to the evening procession. Small and quiet hotel with friendly staff. The rooms were large for France. We had reserved 2 rooms for 2 couples. One had a big bed and ample waking around space with a small kitchenette. The other was a big room with a queen bed and a single in the larger room with a small dormer room with a set of bunk beds where we could spread out. That was just an upgrade for the same price as the first. Very happy stay. Just right for a spiritual stay in Lourdes. Thank you.

10/10

Exceptional

12 Aug 2012

Georgina

Friendly, professional and safe hotel in Lourdes!

The single rooms have double bed, TV, wifi and small kitchen. Overall, they are very comfortable! Staff is very amiable and amenable. On the day of arrival, the client gets all the touristic information needed for an enjoyable stay. Hotel next to ST Pierre mountain, a park and the river Le Gave. 10-15 min to the grotte. Higly recommended hotel! Will definitely go back! 5 stars. THANK YOU!

10/10

Exceptional

19 Jul 2012

Seamus Hanna

Excellent value and very good condition and services in the room. Hotel was noisy late at night with noise travelling from the rooms above, the stairs and from the street. Otherwise an excellent choice for a short visit to Lourdes. Staff could not be more helpful or friendly. We will be returning next year

10/10

Exceptional

13 Jul 2012

tony Janssen

close to airport

it was good, surprised that breakfast was eur 19.50 p/p and wi-fi was eur. 9.50 but the attendant was very helpful to help us with our train ticket

10/10

Exceptional

19 Jun 2012

Sheila Potter

Stop off point before travelling

Clean comfortable and very convenient. Staff very nice and helpful. Will return again. Very good value for money.

10/10

Exceptional

24 May 2012

Lisa & Francisco

Priced right and comfortable!

Tucked away in a side road it was just far away from the main street to avoid the noise. Parking can be a challenge since people park on the sidewalks and there are many hotels on the same street. Computer available with free internet access. Staff was friendly and spoke many languages. Breakfast was okay and inexpensive with assorted breads, meat/cheese, yogurt, juice and coffee.

Partner

8/10

Excellent

23 Feb 2012

Verified traveler

The breakfast was not worth 9 euros but I had a kitchentte and microwave, so went to the market and bought food and made it very convenient.

4/10

Poor

10 Dec 2011

M.

Not so Nice Surprise and Not so Friendly Staff

We stayed there for 2 nights. It was a surprise to us that they did not provide clean room service and there was no towel/toilet tissue etc. replenishment because according to the rude staff, the rate we paid through hotels.com did not include that service. The manager was a bit better although still arrogant. (He did give us a set of towels even we booked two rooms.) When I told him I was not aware of that 'policy' they had, he said in return that he got thousands of visitors and I was the only one who did not know about that. What a way to respond to a customer!

10/10

Exceptional

30 Nov 2011

Verified traveler

Best budget deal in Lourdes

Highly recommended......If you are on a tight budget, this is the place to stay. The studio type room comes with a little kitchen area and it's free wifi. The bathroom is clean and everything worked fine. It even has a heater on the wall. No problems at all with hot water or drain. If you need kitchen utensils for cooking, just ask the friendly staff. They'll bring them to you with a smile. Front desk staff are very friendly and generously offers local attraction information with a map. It's about a 10 to 15 minute walk to the Grotto.

4/10

Poor

02 Nov 2011

Frois

juz a budget hotel ......

This hotel being so far away from the Grotto should provide better basic facilities like coffee/tea amenities in the room instead of selling it at the reception area to be more attractive n competitive.
We booked a quad room and that came with a double and single bed with spring mattresses but the double decker had cheap stuffed ones which were not comfortable at all. Only a long bolster was provided on the beds so the two sleeping on the double bed had to share this long bolster as a pillow!

Overall this place is ok if you're just staying for a couple of nights and you don't have any elderly in your group. The young british guy at reception was very friendly and courteous but he's not going to be there long. However the other chaps were also friendly so I guess if you're on a budget as we were then perhaps this might be a good place for you. But beware .... for an elderly person walking to the grotto it could take about 30min of slow walking up and down some slight slopes on the road. There are plenty of other small hotels almost next door to the Grotto but of course they would probably cost a little more so do some checking first.
My advice to fellow catholics who are coming here to Lourdes with the elderly is to get a hotel as close as possible to the Grotto as the frequent rain and cold can tire them easily so its better to exit quickly to rest at their rooms but for the healthy get a room up on the hill where there are plenty of good restaurants and shopping outlets to pass your leisure time.

8/10

Excellent

16 Sep 2011

james

Lourdes Visit

Hotel Residence Le Soleil was very easy to find. The receptionist and hotel staff were very helpful in all aspects. Our room was clean, comfortable and suited our needs, there was a small kitchenette which we never used although the fridge was a bonus for cold drinks. Continental breakfast was good but at €8 per person per day we thought slightly high. It was a shame the hotel does not do an evening meal, their sister hotel where we had a subsidised meal was a short walk away but up some flight of stairs, a disappointment was no bar facilities in the hotel. The hotel was in a good position, close enough to all the religious sites but far enough away from the hustle and bustle. Would we use this hotel again, I am unsure as there are an enormous amount of hotels in Lourdes, and we would probably choose one with a restaurant and bar. Alll in all a decent hotel.

8/10

Excellent

27 Jul 2011

Eric

This is a quiet hotel just outside the pay parking area, which was very handy. The owner/manageress was very helpful even though she did not speak any English. We got what we expected and the hotel is good value for money.

8/10

Excellent

21 Jul 2011

Ilona

Lourdes

Nice little hotel in good location. Wifi good and host very friendly speaking English, French and Spanish. Cutlery in kitchen could be improved.

Family

10/10

Exceptional

04 Jun 2011

Felisa

A hotel like home

This is exactly the hotel that my family likes, very new & clean hotel with quiet surroundings, friendly owner/personnel, very reasonably priced rooms and buffet breakfasts, and just a 5-8 minutes walk to the grotto.

4/10

Poor

06 Jun 2024

marie-ange

je suis arrivée à la residence soleil personne pour nous accueillir j 'etais comme dans une résidence fantome
après plusieurs coups de téléphones une dame m'indique ou trouver la clè de la chambre sans aucune information
après ma premiere sortie je reviens à la résidence impossible d'entrer tout est fermé c'est un enfant qui jouait devant qui m a expliqué comment faire j étais dégoutée alors que dans la ville il y a des hotels à plus bas pris et je précise des hotels

Leisure Partner

6/10

Pleasant

03 Mar 2024

SYLVIE

Chambre bruyante la nuit du aux bruits du frigidaire qui se met en route souvent plus le bruit infernal du coffret électrique, du coup nous avons pas dormis de la nuit😡très mauvaise insonorisation. Enfin très déçus !

Leisure Partner

8/10

Excellent

29 Aug 2023

Jesus

Estancia agradable pero básica

Son alojamiento limpios pero sin grandes alardes. Bastante normales. El aire acondicionado no nos funcionó bien, lo cual provocó que tuviéramos que abrir la ventana y nos atacara algún mosquito que otro. El servicio de recepción ha sido agradable pero sólo es de unas pocas horas de mañana y otras tantas por la tarde.

Friends_and_family Family

10/10

Exceptional

28 Aug 2023

Ragnhild B

Veldig godt alternativ i Lourdes. Hyggelig betjening, veldig rent og stille

Self

8/10

Excellent

11 Jul 2023

Michael A. D.

Reception

Man skal huske, at receptionen ikke er døgnåben, så kommer man på et skævt tidspunkt, skal man ringe i forvejen og sige, hvornår man ankommer.
Ellers er det et dejligt sted.

10/10

Exceptional

28 Mar 2023

Pedro

Especial para viajar con familia

Es muy comodo. Tiene una nevera y pequeña cocina y el apartamento puede acomodar a 2 adultos y dos niños. El baño espacioso, facil de aparcar el coche totalmente gratuito. De allí puedes recorrer todo Lourdes caminando. Las personas muy amables y el precio muy razonable.

Friends_and_family Family

8/10

Excellent

05 Jun 2022

VANWAMBEKE

Bien situé. Accueil chaleureux. Sanitaires et équipements propres. Propreté des sols à revoir.
Bon rapport qualité-prix.

Leisure Family

10/10

Exceptional

29 Apr 2022

Francois

Séjour très bien passé sans aucun problème

Partner

8/10

Excellent

31 Jan 2022

Laurent

Rapport qualité prix exceptionnel

Beau logement.
Tres bon rapport qualité prix
Je recommande.

Friends_and_family Family

6/10

Pleasant

19 Dec 2021

bruno

Bien mais descriptif mensongé

J'ai séjourné dans cette résidence il y a 6 semaines ,et depuis le problème d'internet n'est toujours pas résolu.
rien n'est indiqué sur place pour mentionner le fait qu'il n'y a pas d'accès réseau.

Business

8/10

Excellent

22 Jul 2021

Michelle

Passable

Chambre petite pour 5 couverture sale et du sang ou chocolat par terre

Friends_and_family Family

6/10

Pleasant

15 Jul 2021

DOLIVET

Pension simple

Pas de parking à l hôtel celui sur place est au voisin.
Le petit déjeuner peut être pris mais chez le voisin.
Bon rapport qualité prix pour un séjour sur Lourdes
Proximité de la cité sainte a pied.
Bonne pension avec 5 couchages

Partner

10/10

Exceptional

24 Aug 2020

Antonio

Stanza ampia pulita letti comodi, in 4 giorni ho dovuto rifare tutto io ( letti, bagno, spazzare) non so se è per via del covid o se è la politica dell albergo.
Necessità di sbattere la porta per chiuderla e ciò creava rumori delle varie stanze.

Friends_and_family Family

4/10

Poor

05 Aug 2020

Laurence

séjour médiocre

L’appartement n’était pas très propre (sol et frigo) Un lit n’était pas fait du coup les petits déjeuners nous ont été offerts (point positif) sauf que c’était dans un autre établissement situé à plus de 800 m (par temps de pluie) et il n’y avait ni pain ni viennoiseries quand nous sommes arrivés (pas cuit).

Friends_and_family Family

6/10

Pleasant

04 Aug 2020

Verified traveler

Quel dommage, on se demande s’il y a du personnel pour faire le ménage, surtout en cette periode de Covid 19.
Sol sale, murs sales et poussière sur les objets du quotidien... c’est effrayant.
Pas de personne pour répondre au téléphone dans l’après-midi. Par contre, accueil sympathique du monsieur qui répond à l’interphone le soir après 21:00.

Self

2/10

Poor

14 Jul 2020

Hector

Una estafa.

Estafa, llegas al hotel después de haber reservado y pagado la habitación a la hora que aún tenía que haber alguien allí y en el hotel no había nadie. Llamas por teléfono al número que pone en la puerta y está apagado. Llamo a hotels.com y no me dan solución, de hecho al final tras cuatro llamadas y más de una hora me dicen que los llame al cabo de una hora. Por supuesto la devolución del dinero y unas disculpas las sigo esperando, tanto por parte del hotel como de Hotels.com

Partner

2/10

Poor

30 Dec 2019

Laetitia

Résidence médiocre et horrible

Résidence médiocre, chambre salle, cuisine
Mal équipée, mauvaise odeur dans le frigo, salle de bain dégoûtant et odeur nauséabonde dans les wc. Le personnel et le directeur ne sont pas acceuillants et pas le sens des relations. Long séjour du 18 décembre 2019 au 28 décembre pour les fêtes de Noël, nous avons dû écourter notre séjour de 3 jours avant la fin sur 7 nuits nous n'avons dormi que 2 nuits.
Car impossible de dormir, chambre non insonorisée située au 1er étage, la 1ére nuit impossible de dormir trop bruyant ( voisins étage au-dessus, côté route passage des clients bruyants à la réception à toute heure et literie de très mauvaise qualité.
Le lendemain, nous avons demandé à changer de chambre, réponse du directeur complet mais la literie a été changer.
Le 4ème et 5ème jours de 20h00 à 00h30 toujours le même problème de bruit étage au dessus, personne à la réception il faut appelé l'hôtel à côté pour informé bruit.( le telephone de la chambre fonctionne pas).
Le lendemain on prévient à nouveau le directeur il nous dit qu'il peux nous installer au 5ème mais lit séparé, non merci !!!! Bcar en 20 ans de mariage jamais dormi séparément.
On décide de partir pas même un mot d'excuse du directeur qui s'en foutait de nos soucis.
De plus le ménage du 4ème jour fait mais pas d'aspirateur de passer.
Cette résidence nous à gâcher nos fêtes de noël et notre pèlerinage au sanctuaire. On ne vous le recommande pas malgré son pas prix.

Partner

10/10

Exceptional

08 Oct 2019

michel

A recommender

Accueil, lieu, hébergement, et petit déjeuner parfait. En plus possibilité de cuisiner car prêt d'ustensiles. À recommander vivement

Family

6/10

Pleasant

01 Oct 2019

Fabienne

Séjour Lourdes

Réceptionniste de nuit un homme de forte corpulence pas du tout sympathique et même désagréable. Literie inconfortable et vaisselle largement incomplète.

Partner

6/10

Pleasant

06 Sep 2019

Barbara

La struttura è in una zona molto silenziosa ma vicina al santuario. Pulizia sommaria, dovete chiedere alla reception tutto l’occorrente se volete cucinare. Non ci sono supermercati nelle vicinanze. Gentilezza massima del personale.

Leisure Self

8/10

Excellent

26 Jul 2019

Laurent

Bon rapport qualité prix

Nous avons séjourné dans un de leur Studio et avons étais satisfait au vu du prix des prestations. L’hotel est bien situé dans la ville car à 10/15 mins de tout, et il est simple de se garer a proximité.

Family