Les Jardins de la Koutoubia

10/10

Exceptional

02 Jan 2026

Christian

Great location and service

Friends_and_family Friends

10/10

Exceptional

31 Dec 2025

Catherine

Fabulous location
Great choice of restaurants and bars
Friendly staff

Leisure Partner

6/10

Pleasant

23 Dec 2025

Jagmeet

For the price, I expected more.

It isn't a bad hotel, just not as good as others I stayed at in Marrakech for a cheaper price.
- concierge was not super helpful when I needed an umbrella for my trip the next day and they just said \"someone will be there to help you tomorrow\". Like what's so difficult in giving me the umbrella there and then? Also, bantering and speaking in a language I didn't understand also came across unprofessional at times.
- every morning, there's so much noise, i.e heavy objects moving, etc. As if the rooms are not sound proof.

The Indian restaurant is amazing, ate there many times, reasonable prices too.

Rooftop views are amazing and it's very close to souks so has it's pros.

But overall I didn't find this value for money. Maybe I should have got a smaller room...

Leisure Partner

8/10

Excellent

20 Dec 2025

Muhammad

Fantastic service, upgraded our room for free. I did think that an improvement in the spa would have been good but overall I think the hotel is well located, staff very friendly and a good place to stay.

Leisure Partner

10/10

Exceptional

17 Dec 2025

John

This hotel is truly special, blending the charm of a traditional riad with the comfort and amenities of a full-service hotel. The location is excellent—close to historic sites, the souks, and the main square—yet once inside it feels calm and secluded, with quiet corners that make it easy to relax.

The property offers a piano bar, billiard room, multiple on-site restaurants, a rooftop bar with private seating areas, a welcoming spa, and a relaxed, unpretentious breakfast buffet. The staff are thoughtful, friendly, and have a great sense of humor, making you feel genuinely welcome.

While it may not feel as overly polished as some luxury hotels, the beautiful architecture and comfortable atmosphere give it a warm, lived-in charm that makes it easy to feel at home.

Leisure Family

10/10

Exceptional

15 Dec 2025

Penny

Staff were very helpful and courteous. The hotel is perfectly placed to explore the old city. I would certainly recommend this hotel.

Leisure Friends

10/10

Exceptional

11 Dec 2025

Judith

We never found the airport shuttle after emailing 2x before our arrival if there was one . We took cabs both ways . We never got free breakfasts !

Business_and_leisure Partner

6/10

Pleasant

07 Dec 2025

dawn

It was a beautiful hotel but it was aging.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Gary

Decent enough hotel with clean, spacious rooms. Having to pay extra per visit to their indoor pool / \"spa\" (without treatments) was an unnecessary expense. Far from luxury however

Leisure Partner

10/10

Exceptional

03 Oct 2025

AILIE

Lovely hotel with great facilities. Staff very friendly and helpful. Walkable distance to all the top attractions. Although very central the hotel is quiet and peaceful. The rooftop bar is beautiful.

Leisure Family

10/10

Exceptional

19 Sep 2025

Praveen

Excellent priperty, I’ll be back. My only gripe was the 20% off the spa didn’t include couples packages, this was never made clear until I checked out. I may have spent more if I’d known on other services, it’s an annoying oversight but not worth reducing my review which is still five stars across the board.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Deirdre

My family loved our stay here.
A quiet oasis in the bustle of the Medina.
The staff what makes this hotel. They were helpful, thoughtful and attentive.
We made the most of the hotels facilities. The spa and 2 restaurants for dinner
We would stay here again.

Leisure Family

10/10

Exceptional

17 Sep 2025

Lisa

This was a fantastic hotel. The location was perfect for exploring Marrakech but once within its walls it was so peaceful and quiet it was hard to believe you were in a bustling city.
Food was excellent and the Suite we stayed in was just stunning. When we return to Marrakech (which we will as we loved it), we will definitely stay here again

Leisure Partner

8/10

Excellent

15 Sep 2025

Susan

This hotel is very close to Jemaa el-Fnaa, a UNESCO World Heritage site. The guest room was very spacious and comfortable. It was a nice surprise to see rose petals strewn about the bed and all around the bathroom. We were disappointed that the hotel charges way too much for breakfast - 250 MAD (USD 25) for a continental and 290 MAD (USD 29) for American, so we opted to go someplace else to have breakfast. Otherwise, this place is conveniently located and transportation is easily accessible.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Grace

Our room and the entire hotel was immaculately clean including the pool and pool area. Large fluffy towels. Very comfortable room. We really enjoyed our dinner in the Moroccan restaurant.

Partner

10/10

Exceptional

22 Aug 2025

KHILNA

Nice location near the souk

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Eric

Superbe

Leisure Family

10/10

Exceptional

11 Jul 2025

Haidar

A memorable stay

Love this hotel . You could actually stay inn . Very centrally located next to the square and night sound . Entire team was so friendly, restaurants in the hotel available are great

Self

10/10

Exceptional

24 Jun 2025

Deven

Lovely Spa and Hammam!

Leisure Partner

10/10

Exceptional

30 May 2025

Benjamin

The hotel is beautiful. Staff are very helpful and friendly. They upgraded our room which was very kind.

Partner

10/10

Exceptional

23 Apr 2025

Manolo

Wonderful stay would definitely stay here again whenever we’re back in Marrakech!!!

Leisure Partner

10/10

Exceptional

09 Mar 2025

Linda

This was an amazing hotel to stay in. Very central and walkable. The staff were incredibly welcoming and friendly.

Leisure Partner

10/10

Exceptional

11 Feb 2025

Tomas

All great only the pool service could be faster.
Restaurant great food, service the same menu all 5 days.
Front desk great. Don’t book anything prior they can organize it all.

Business_and_leisure Family

10/10

Exceptional

03 Dec 2024

Melanie Rozel

Fantastic hotel in the city walls, walkable to everything and felt safe. Staff were great, changed up large notes and the welcome tea/pastry was a nice touch. We were lucky and got upgraded, the room had dressing gowns and slippers, and everything you could wish for. The Indian restaurant was lovely, as was the heated rooftop pool. Would definitely recommend and stay if we came back xx

Leisure Partner

6/10

Pleasant

22 Nov 2024

Lakhbir

The property was tired. Extra charges to use the spa pool for guest. We did have a spa massage which was very average and the therapist weren’t really engaging. The indoor spa pool wasn’t warm enough. We did eat in the restaurant and it was average. Generally all staff were pleasant. Our room had been plastered in the bathroom and bedroom and wasn’t redecorated? An average hotel close to the square so this was convenient. We went for a winter sun break and the weather was great!

Leisure Partner

8/10

Excellent

29 Oct 2024

Didfier

Great Location, & Hotel, Inflexible Registration

The location is PERFECT! Just at the entrance of the main medina and a few blocks from Koutoubia Mosque.

The hotel is beautiful. All the restaurants are great. The staff is great.

Registration not so great... We booked for 10 days to be paid at the end of our stay. After 3 days, we learned we needed to leave early. We gave 7 DAYS notice we were leaving 4 days early and the hotel refused to allow us to cancel those 4 days with the rationale it was high season and they didnt want to make this exception. So we ended up paying for 4 days we didn’t stay ($2,400).

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Kevin

Amazing location !!!

Leisure Friends

10/10

Exceptional

16 Sep 2024

Robert

Beautiful hotel that is steps away from the main square and souks. An oasis of luxury. I would highly recommend. We really enjoyed the spa, sky bar and pool. We enjoyed the Parisian restaurant on site.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Ben

Beautiful property with excellent staff - so warm and welcoming. Expedia should try and reflect the properties nomenclature for the room grades as this got very confusing onsite.

Leisure Friends

10/10

Exceptional

15 Aug 2024

OYINLOLA

The Customer relations manager was very emphatic and responsive to our needs.

Leisure Family

10/10

Exceptional

05 Aug 2024

John Paul

Amazing oasis of calm

Leisure Partner

10/10

Exceptional

02 Aug 2024

Christopher

Very nice

This hotel was recommended, and it met our expectations. It’s a lovely hotel that is well kept. It is right next to the Medina so you’re just a few hundred feet from all the excitement of the old city. When you’re done shopping, it’s nice to come back to the solitude of this hotel.

10/10

Exceptional

17 Jul 2024

Muhammad

-

Leisure Friends

8/10

Excellent

16 Jun 2024

doaa

Hotel isn’t bad it is just ok clean nice staff but very limited options on dining

Business_and_leisure Self

10/10

Exceptional

13 Jun 2024

Gabriela

The hotel was beautiful oasis away from the hustle and bustle you see right outside. The location was great because it give you the experience of being by the medina without going in too far. The staff was wonderful and friendly. I highly recommend staying and I look forward to coming back.

Leisure Family_with_children

8/10

Excellent

24 May 2024

David

We had a great few days at La Koutoubia. If it was adults only and the downstairs pool was heated, this place would be perfect! The Indian restaurant was great!

Leisure Partner

8/10

Excellent

17 May 2024

Meyr

overall was a good

Leisure Family

6/10

Pleasant

13 Apr 2024

Verified traveler

Disappointing experience.

Very dated property. Staff very \"curt\" and \"dry\". A/C never worked during our two night stay despite several calls to front desk, all we got was excuses.
We specifically looked for a 5 Star facility while booking but were disappointed in our choice, service and facilities are nowhere close to a \"5 Star\". Only good part is its location, which is right on the edge of old town.
Sorry I have to leave such a review but I wanted to be fair to future travelers.

Partner

10/10

Exceptional

13 Mar 2024

Mark

Les Jardin de la Koutoubia is the quintessential Moroccan hotel that effortlessly melds superb service and western luxuries with outstanding Moroccan flair and ambiance. The staff were outstanding, and we were never disappointed when we ate in any of the hotel restaurants. It's a gem of a hotel - steps away yet worlds apart from the bustle of Jemma El-Fnaa.

Leisure Partner

10/10

Exceptional

04 Feb 2024

simon

Stayed here 5 times now. Love it

10/10

Exceptional

10 Jan 2024

Nancy

Didn’t give me VIP upgrade or amenity. I didn’t know it was a VIP property, so I didn’t ask. Otherwise, property is beautiful, rooms are spacious, bed is comfortable, and staff is friendly and helpful. Complimentary bottled water and fruit in room. Breakfast buffet is bountiful and tasty. Three restaurants- Indian, Moroccan and Continental. We ate twice in Indian which was superb. Lovely and well-priced spa and two outdoor pools. Excellent massage! Can’t beat the location - three minute walk to the Koutoubia, Fnaa El Jmaa, and main souk. Would definitely stay here again!

Leisure Family

8/10

Excellent

26 Dec 2023

Fitzgerald

I thoroughly enjoyed my stay here. All staff were polite and friendly. Facilities and accommodation are excellent and very handy to the main square in Jemaa El Fnaa.
Only comment is to be prepared to tip as if you’re in America.

Leisure

10/10

Exceptional

15 Dec 2023

Simon

Second time staying here. I love everything about this hotel, the staff, rooms, location, food, I really couldn’t fault it at all. I will be back!

Friends_and_family Friends

10/10

Exceptional

27 Nov 2023

Nora

Wonderful place. The location is great. The hotel is beautiful and the rooms are big. I will definitely go back

Leisure Family

10/10

Exceptional

03 Nov 2023

Julie

All staff was very friendly. Excellent location to main attractions. Felt safe.

Leisure Partner

8/10

Excellent

31 Oct 2023

george

A lovely place with nice staff

10/10

Exceptional

30 Oct 2023

Fatimawati

It’s a very nice Riad which is very modern too. Very big and comfortable room

Leisure Family

10/10

Exceptional

21 Oct 2023

TRACEY

Wow, this hotel is exceptional. If we could give them 10 stars we would. The staff are so attentive and the hotel is beautiful. It’s a place of calm in the Marrakesh medina, close to all the main attractions but also feels a million miles away once you’re inside. This is Moroccan hospitality at its best, a real treat.

Leisure Partner

10/10

Exceptional

15 Oct 2023

Mari

It was a beautiful, quiet oasis. The staff was so kind and accommodating. Beautiful rooftop views. Would highly recommend this hotel.

Leisure Family

10/10

Exceptional

11 Oct 2023

Amy

Amazing stay - the hotel was beautiful. Pool so peaceful. Staff were excellent. Highly recommended.

Leisure Partner

10/10

Exceptional

08 Oct 2023

Richard

We found the location to be convenient because we were in the Old city able to walk in the city and markets and then close enough to the new city to go to the higher end restaurants.

Leisure Partner

10/10

Exceptional

02 Sep 2023

Emma

Everything

Leisure Family

6/10

Pleasant

14 Aug 2023

Darwin

Good location. Poor Airconditioning

8/10

Excellent

23 Jul 2023

Stanislav

The hotel has a very nice traditional architecture, location is great and staff was friendly and helpful

10/10

Exceptional

15 Jul 2023

Virginie

This hotel is fantastic. The staff is extremely welcoming. The grounds are beautiful. The hotel is extremely conveniently placed near everything worth seeing in the Medina, and a short taxi ride to some of the other museums like YSL and Jardins Majorelles (a must see)... I do not recommend using the concierge to book excursions, but rather do your homework and book elsewhere. The Moroccan restaurant in the hotel is absolutely delicious and definitely worth trying, eating at one of the tables outside on the patio by the pool... Two pools are available, one in the ground floor courtyard, and one on the rooftop terrace. Views are beautiful. I could not recommend this hotel enough and we shared contact details with family and friends.

Leisure Partner

10/10

Exceptional

09 Jul 2023

Vincent

The property is very well maintained. Very close to Souk and markets. Excellent food, wonderful pools yet most importantly the staff is friendly and very professional. Everyone went out of their way to be supportive. Highly recommend!

Leisure Partner

10/10

Exceptional

01 Jul 2023

Naseem

Stay here!

Fab location - 2 mins walk to Market Sq and opposite direction, 2 mins walk to Masjid de Koutoubia. However the hotel, garden, pools are serene & quiet ie you wouldn’t know you were in the heart of vibrant city.
The spa is also superb. Definitely recommend the Fusion package.
Breakfast is very good. The Bala restaurant is also good. The snack bar is good.
Everyone is absolutely welcoming and helpful. Received an upgrade on checking in which was wonderful and greatly appreciated.

Friends_and_family Family

10/10

Exceptional

19 Jun 2023

Roxana

Great hotel, fantastic location, good service and food!
It was a really great choice!

Leisure Friends

10/10

Exceptional

17 Jun 2023

kristin

Not cheap but worth it. Property is stunning, food and beverage options are plentiful and delicious, fantastic service. It’s location is right next to bustling J’ma Al Fna but once inside, feels like a world away. Room was huge, clean and well appointed. The rooftop pool was our favorite place to relax. A fantastic 3 days here!

Leisure Partner

10/10

Exceptional

31 May 2023

Angela

Fantastic hotel. Charming, authentic, I had a huge room that felt like a suite. And the property has been smart enough to put double glasses windows - so I could finally sleep without waking up at 4.30am for the prayers. I’ll certainly stay there again

Leisure Self

10/10

Exceptional

07 May 2023

Azzedine T.

The Jardins de Koutoubia is one of the most beautiful, unique places you could ever stay around the world. The staff was kind and helpful. The Indian restaurant was a real surprise and first rate. We cannot say enough about how beautiful it was just to sit in the many areas, Including our own private terrace.

Leisure Family

8/10

Excellent

06 May 2023

Rajapillai

The overall manager was excellent and highly focused on customer experience. She sorted out last minute bookings at the most difficult places. the reception though needs to improve and in some cases actively bad

Leisure Partner

10/10

Exceptional

24 Apr 2023

Dana

We loved visiting Marrakech during Ramadan. We chose to stay at this hotel because of its proximity to the famous Koutoubia Masjid where we participated in the evening prayers in the last few days of Ramadan. The hotel’s traditional futour meals were especially delicious.
It’s a wonderful place to stay, only walking distance from the hustle and bustle of the Jamee El finaa known for great shopping and site seeing.
Special thanks to the helpful and lovely staff; Latif and Sarah

Leisure Family_with_children

10/10

Exceptional

11 Mar 2023

Eugene

A great hotel, in a central location . friendly staff. Highly recommend it as a place to stay especially if it's your first time to Marrakech

Leisure Partner

10/10

Exceptional

09 Mar 2023

Jasemin Beata

Safe, clean and excellent service. All around close to everything. Great location for those who like to explore on foot. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

24 Feb 2023

Raymond

The service was excellent right from the time you checkin to checkout! The place is very beautiful and so quiet . The staff are friendly and respectful. Loved this place. Further it is so close and walkable to the souks for all your shopping and authentic Moroccan food. Highly recommend!

Leisure Partner

10/10

Exceptional

06 Feb 2023

Lorraine

Chill out at Les Jardins De La Khoutabia

Well paced right next to the main square. Staff are very accommodating - breakfasts excellent. Dinner in the Morroccan restaurant was very good. Nice to have choice of two pools to relax by.

Friends_and_family Friends

8/10

Excellent

26 Dec 2022

Medha

The hotel is beautiful - lovely ambience and a quiet haven after wandering the souks. We were given a small corner room right next to the elevator, where it was clear we would hear people talking as they waited, not to mention the sound of the elevator door. We requested another room, and Latif at the counter very graciously upgraded us to a very nice junior suite - thanks Latif. However, there were small cockroaches in the bathroom - not good for $300 per night! We had drinks in the lovely bar, which is like being taken back to the 20s. The breakfast is super, huge amount of choice and fresh fruit juices - and the serving staff very professional. I also used the spa, and while some of the services could have been better, it was quite good. It helps if the massage therapist sees you as a person rather than a body - and asks what areas might be particularly problematic etc. I had 2 massages, but was never asked anything at all - but he lady who took care of my hammam-gommage was very nice and friendly. I also tried the indian restaurant, and I would give it a 0 if I could. The service was not great, the \"naan\" was actually roti, I believe. I had aloo gobhi, which is easy to make (I make it frequently). It was over-salted, not tasty, and the veggies were in about 3 large tablespoons of oil clear to see. The hotel should get rid of this restaurant and the tacky sign for it at the entrance. We did have a nice stay, but the hotel seems over-priced.

Leisure Partner

10/10

Exceptional

11 Dec 2022

farzad

For once the hotel looked exactly like the pictures. Even the musician was exactly at the sport the pic was taken from.
Great hotel, definitely will return!

Leisure Partner

10/10

Exceptional

11 Oct 2022

sharon

A hidden oasis! Amazing staff, excellent food, really clean - can’t fault the hotel and will be recommending to everyone

Leisure Friends

10/10

Exceptional

01 Oct 2022

Byron

This is probably the most beautiful hotel I’ve ever stayed it
The minute you walk into the front door you know this is a special place. The are gardens everywhere. Two pools. Three restaurants. We had a junior suite with bedroom, sitting room, Terrance and sumptuous bathroom. Service was extraordinary. The enormous spa has another pool. The massage from Nadia was so good I went back for another one.
We loved the breakfast buffet but the dinners we had in the hotel were disappointing. The restaurant just a short walk away was much better.
This hotel wasn’t cheap but it was worth every penny.

Leisure Family

6/10

Pleasant

30 Sep 2022

Sheedar

Not my great getaway.

This is a hotel among the hustle and bustle of Marrakech. It’s difficult to find if you are driving on your own. Once in the hotel you are taken away from all the craziness on the outside. There is a lot of word work and it felt like a Riad made into a hotel. It’s very peaceful. We had dinner in the Indian restaurant while I did not expect real authentic cuisine the pricing is expensive for the potions and not as tasty. Disappointed with the servers attire and it is clearly they are not familiar with the menu. They looked uncomfortable. Room we got was ok..the toilet is like a closet, no vent and no sink you have to walk out the closet space to the bathroom very uncomfortable. For the price I paid it’s not worth it +500 CDN. Was expecting more but the space is small to enjoy a walk around the property. Certainly not what I expected.

Partner

10/10

Exceptional

09 Sep 2022

Sarah

Magical Marrakesh

The hotel and its team were wonderful. Perfect location for the fantastical Medina and only a 30 min walk to the Jardin Marjorelle and Comptoir Darna restaurant. The roof top pool was fab as was the Indian restaurant and food in all areas. Rooms quiet and comfortable and grand.

Friends_and_family Friends

10/10

Exceptional

04 Sep 2022

Corinne

Beautiful property. Good wifi. King bed suite was very large and comfortable. Rooftop pool terrace was my favorite spot. The service was quick; anytime we called down for something- iron, towels etc. Bar/ Lounge at night was very comfortable and friendly bartenders. Included buffet was excellent! Egg & crepe station was favorite. Location was perfect; right on outside of the excitement and walkable to many great restaurants, didn’t need to spend money ( get screwed) by cabs entire stay. One thing- beware of even staff “ off-shift” seeming to be nice and helpful; they may direct you to a shop by saying it’s the “ last day”. This is not true. It’s a scam and they are working with the vendor to bring hotel guests they view as being wealthy. Amazing staff experience overall but still trust No One!

Leisure Partner

10/10

Exceptional

03 Sep 2022

Shahir

Diamond in the Rough

Amazing hotel in a fantastic location.
This hotel boasts historic and prestige at the same time and the staff are amazingly friendly and helpful.
Rooms are spacious, comfortable and clean.
Unequivocally would 100% stay here again.

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

GOURGEN

Great property

Leisure Family

10/10

Exceptional

29 Aug 2022

Olufunke

Great staff, stunning building and environment and central location near main square. Everything was outstanding including the spa. Wonderful time here!

Leisure Family

10/10

Exceptional

24 Jul 2022

wissam

One of the best hotels to stay at in Marrakech. The service was amazing the people treated us so well. The cleanliness was excellent. I would definitely recommend booking here.

Leisure Partner

10/10

Exceptional

18 Jul 2022

Khadija

Everything was just great. Staff, amenities, Food, customer oriented service. Will definitely recommend to everyone.

Leisure Family

10/10

Exceptional

18 Jul 2022

Lois

We loved the location! 5 minute walk to the souks.
While the surrounding area was bustling with activity, the hotel, build around courtyards with pools and gardens, was quiet and serene. Hotel was clean and well maintained. Food was very good, especially the chicken sewers and fruit salad. We highly recommend this facility.

Leisure Family

10/10

Exceptional

18 May 2022

Raymond

Superb facilities, 3 restaurants, 2 bars beautiful grounds with courtyards and trees. On the edge of the Medina, perfect for those who want to tour the Medina but want to avoid the chaos and inconvenience of staying in its centre.

Leisure Partner

10/10

Exceptional

23 Apr 2022

Oliver

Great location. Excellent staff and amenities

Leisure Partner

10/10

Exceptional

22 Apr 2022

Rob

Beautiful hotel, great location, lovely restaurants and very helpful and friendly staff

Leisure Family

10/10

Exceptional

27 Feb 2022

fahd

Excellent location and facility

Leisure Family

10/10

Exceptional

27 Oct 2021

Jenna Morton

Grateful

Paradise tucked away right in the Medina. We were treated like family guests and are already scheming a way to come back. Wonderful food, room, pools, hamam and especially staff. Thank you Les Jardins De La Koutoubia.

Friends_and_family Family

10/10

Exceptional

05 Oct 2021

Philippe

Very nice staff. Location is fantastic (very close to the square but far enough away to avoid the noise). Lovely pool to relax in after a hot day of touring. And some very nice restaurants (especially the Indian Restaurant...it was just great)!

Business_and_leisure Family

10/10

Exceptional

04 Oct 2021

kirill

Fantastic stay with a family for one night. Everything is perfect - stuff, room, breakfast, etc. I would stay in this hotel again next time!

Leisure Family

10/10

Exceptional

30 Jul 2021

Verified traveler

Brilliant

Leisure Family_with_children

10/10

Exceptional

20 Feb 2020

Verified traveler

Amazing location, the hotel facilitates and staff

Leisure Family_with_children

8/10

Excellent

14 Feb 2020

Verified traveler

Hot water bit erratic, room rather cold in evenings but otherwise great facilities, location and excellent staff.

Leisure Family

10/10

Exceptional

09 Feb 2020

Maria

Perfect location at the edge of the Medina, a stone throw from Jemaa el-Fnaa. Could be reached by shuttles and taxis. Our rooms were upgraded to patio view. Breakfast was a surprising spread instead of the promised \"continental\" breakfast. We also enjoyed having a glass of wine in the roof top restaurant every evening watching the night sky and La Koutoubia mosque. Staff was helpful and friendly.

Leisure Family

10/10

Exceptional

02 Feb 2020

Kathleen

5 star!!.. Attention to every detail!. The Staff!, unbelievably accommodating, professional, and over the top genuine and friendly! Will return.. DEFINITELY!

Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

Really lovely olde world hotel with big open spaces on the edge of the medina. Really excellent substantial breakfast and a good Indian restaurant on site. Polite and smiling staff, only complaint is a lack of information and assistance about Marrakech, this needs to be improved but otherwise a fantastic place to stay 😀

Leisure Partner

10/10

Exceptional

21 Jan 2020

Angela

Saving Grace in Morocco - Magical and Beautiful

Initially we had been booked at a different (very shabby) hotel. We were so disappointed, so instead of staying, we went on hotels.com and found a last minute deal on this hotel.

From the moment we walked into Les Jardins De La Koutoubia, we felt like we were in paradise. We were served cold towels with rosewater and then tea service and pastries while they did our check in.

The rooms were beautiful, and the hotel is right in the center of everything.

We ate at the Indian restaurant on the last night - it was really cool.

I also ate lunch at the poolside restaurant - gorgeous.

Staff very helpful. Breakfast buffet delicious.

The only tiny thing that was not good was because it was January there was no airconditioning. It was in the mid seventies outside so the room would get warm and we'd have to open the window.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2020

Joel

Everything was kept in perfect condition, location was great and staff very friendly

Leisure Family

6/10

Pleasant

15 Dec 2019

Verified traveler

The common spaces for breakfast, lobby, dinner, bar, pool and rooftop bars were all very nice. Location was great near the Koutoubia. Rooms were spacious with large baths but they could use a lot of maintenance. While they were clean, there was mold in the shower, the bathroom door wouldn’t open all the way, and even the toilet seat wasn’t aligned with the toilet. Bed was comfortable and linens were nice. Maybe this is considered 5 stars in Morocco but by US standards it’s more like a 3-4 star property. Some of the staff were very nice and others seemed annoyed if you asked for anything.

Leisure Friends

10/10

Exceptional

15 Dec 2019

Bradley

Amazing location and a great property!

The hotel staff were friendly and attentive. The restaurant’s and spa were outstanding.The location was was in the Médina and close enough to walk to everything yet it provide a zen and tranquil atmosphere.

Self

10/10

Exceptional

03 Dec 2019

Mike

Great location, lovely old building and fabulous staff

Leisure Partner

10/10

Exceptional

17 Nov 2019

Verified traveler

Fantastic property Well located Brilliantly staff. Great experience overall. Absolutely nothing to complain about Full marks all round