Cozy Inn

10/10

Exceptional

17 Apr 2026

Daniel

very close to the beach

Partner

10/10

Exceptional

09 Apr 2026

Yury

Clean room

4/10

Poor

07 Apr 2026

Joseph

Plastic mattress liner. Like sleeping on a sheet of plastic. The window blinds had holes in them

Self

2/10

Poor

07 Apr 2026

Victor

This is the worst hotel I have ever stayed in.

I travel for work and stay in different hotels every week, but this one had multiple serious issues:

1. I found hair in the bathroom, in the bathtub, on the sink, and on the floor.

2. There was mold around the bathroom sink.

3. Inside the closet, there were holes and missing drywall, exposing the wood behind it.

4.The TV signal kept cutting out; I had to call the front desk almost every day to get it fixed.

5. The carpet was dirty.

6.The tables and chairs were squeaky, unstable, and felt like they could fall apart.

7.The bed felt dirty, as if there were bugs or something similar.

8. There was a bad smell in the room.

I do not recommend this hotel at all.

Self

2/10

Poor

29 Mar 2026

marco a

Room was clean front desk staff 👎👎👎👎 Zero common Sense

Partner

2/10

Poor

29 Mar 2026

Anthony

No room service. The place was very poor. I wouldn't let my dog stay in the place that's how bad it was. Thank you. Anthony Lingard

Self

10/10

Exceptional

28 Mar 2026

Rick

Great parking and perfect part of town for walking and close to amenities

Partner

2/10

Poor

22 Mar 2026

Angel

1 star

2/10

Poor

09 Mar 2026

Kathya

Room was dirty. They reused the same sheets instead of replacing them. They had weird crumbs. Carpet was gross. Stuff didn’t work.

2/10

Poor

08 Mar 2026

Josh

Worst hotel I have ever stayed out. Old,
Outdated, room had mold in it.

8/10

Excellent

07 Mar 2026

Kameron

Quiet and clean

Self

2/10

Poor

06 Mar 2026

Shahani

I have flea bites all over my body. The receptionist is also rude. I want a refund for the flea bites.

2/10

Poor

06 Mar 2026

MOHAMMAD

The AC did not work. The room was very cold. The bath tap was running the whole night non-stop. I went to the front disk. The receptionist even did not open the door to talk to me. Horrible place with rude staff.

Self

8/10

Excellent

03 Mar 2026

Enrique

I enjoyed the stay. The parking situation was not stressful. There were plenty of parking spots. It was also a walkable location to restaurants. I will stay again.

10/10

Exceptional

22 Feb 2026

Khris

Great

2/10

Poor

21 Feb 2026

Sherry

I have already submitted my review. This is a horrible hotel. We paid for two nights and left after one. No coffee on room, crappy pillows, old ragged towels, faucet in bathroom was coming off the sink. When i asked for coffee they said they didnt have any and i could go next door to the gas station. When i asked gor two more pillows they said, you already have two.

Leisure Family

2/10

Poor

20 Feb 2026

jenny

Rooms were neglected and shower was badly in need of repair. The cops were called while we were there on the neighbors next door. And hotel guests were in and out and loud at all hours of the night.

Partner

2/10

Poor

13 Feb 2026

Nancy

I wasn’t able to check in because they only take physical credit/debit cards for deposit, I had called before booking to ask how much was deposit and if it had to be cash or card, I was told they deposit was $50 card or $100 cash, when I arrived I asked if I could use Apple Pay since I didn’t have my physical card with me due to have lost it, they said they only process physical cards , then I told him tjst then it would have to be the $100 cash, he said that they didn’t take cash deposits, I told him that I had called and ask about the deposits and he said that online reservations could t do cash deposits

Friends

2/10

Poor

10 Feb 2026

Judith

Filthy! Everything I’ve never stayed in such a dirty room. We left we were suppose to stay three nights.
Talked to the manager and he didn’t care. No tp, wash towels, water all over the floor it drained into a drain but got everywhere. No roller paper holders no door knob on the bathroom door. We checked out and lost two nights of payment. Horrible!!!!

Partner

10/10

Exceptional

28 Jan 2026

Braven

Awesome staff

8/10

Excellent

26 Jan 2026

Richard

Clean room and courteous staff

2/10

Poor

23 Jan 2026

Brian

Smell

8/10

Excellent

23 Jan 2026

Richard

Clean and staff were great

10/10

Exceptional

17 Jan 2026

Carlos

Friendly staff

Business_and_leisure Self

4/10

Poor

16 Jan 2026

Zbigniew

Very bad room.

Leisure Self

6/10

Pleasant

12 Jan 2026

Daisy

You essentially get what you paid for. We've stayed at a couple of places and this one wasn't the worst nor was it the best. It is pretty cozy i will say that and curtains blocked the sun out completely so if you need some peace and quiet this is the place! In the beginning we were greeted with some underwear left behind on a lamp so not a good first impression but besides that everything else was good. Staff was absolutely nice and theymade the stay worth it.

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2026

christine

Clean, safe, good amenities, helpful front desk.

Leisure Self

2/10

Poor

05 Jan 2026

Madid

There was significant damage in both rooms I stayed in. Rather than properly repairing or replacing damaged items, the hotel appeared to rely on temporary, makeshift fixes that does not address the underlying issues. Additionally, I was charged for extending my stay, even though the charge was made directly by the hotel—not by the third-party booking platform. When I questioned this charge, I was instructed to contact the third party, despite the hotel being the entity that charged my card. I also spoke with an individual who identified himself as the owner or manager but declined to provide his name. Communication during this interaction was unclear and unhelpful. I reviewed the policies on both Hotels.com and the Cozy Inn website thoroughly, and nowhere does it state that I would be charged for extending a stay into an additional paid night. The only policy mentioned is a late check-out fee, which is not applicable in this situation. When I requested written documentation of the policy justifying this charge, I was instead provided with a receipt reflecting the charge itself, which does not constitute a policy explanation. Charging an additional fee simply because a guest extends their stay—without checking out and returning—defeats the purpose of offering extended stays. I felt like I was being scammed. I have stayed in many hotels while traveling, and this was by far the worst experience I have had. The owner (this is a family-owned property) was very rude.

Self

2/10

Poor

03 Jan 2026

alejandro

So disgusting! Mold in the corner of the room of the ceiling with spores showing. The fridge was gross with old food, shelves missing and broken. The bathroom was missing the door handle. The room didn’t have a smoke detector. The worst part was the homeless dude trying to open the door In the night.

Business Family

10/10

Exceptional

01 Jan 2026

miguel

Comfortable and quiet.

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Em

Great service. Very quiet and clean

10/10

Exceptional

26 Dec 2025

William

Nice rooms, parking good, costa mesa, newport beach great area

Self

4/10

Poor

21 Dec 2025

Francisco

The TV never worked. When you would plug anything into the outlet. It wouldn’t stay in its place and it was so lose that it almost fell out. It was 20% in and 80% out. So, there was no TV connection. Also, the bathroom door wouldn’t even lock and it would swing open. We used the trash can as a door stopper. Uncomfortable stay.

Partner

4/10

Poor

05 Dec 2025

Robert

The room had a horrible smell. It was hard to describe and didn't smell like cigarettes. It was so bad, though, that we decided to leave and didn't stay the night.

2/10

Poor

05 Dec 2025

Christine

No wash clothes not enough towels front desk Guy tried flirting with me while my man was walking up
I haven't received my $50.00 hold money back yet for checking in early..

Leisure Partner

4/10

Poor

25 Nov 2025

Jayson

These guys took a $50 deposit, and said 5 to 10days to refund. While I was in my bank account I watched them put it into my account then immediately took it back out and I haven’t seen it yet. They s

Partner

2/10

Poor

24 Nov 2025

Janet

Anything but Cozy. Room needs some major revamp and TLC. Area did not feel safe for a single woman. I could barely stay the night, let alone 3 nights. I left early. You get what you pay for.

Business

10/10

Exceptional

15 Nov 2025

Shayden

Amazing location! I love the neighborhood surrounding, beautiful strolls and views for your drive or walk in the morning. No free breakfast like your Holiday Inn or Marriot stays but overall I loved the stay and what it did have to offer. The location was a huge bonus/pleasure I was so pleased with the activities available all within a 15 minute drive. 15 minute walk to an iconic Dive Bar, the Goat 🐐 Hill Tavern. I highly recommend this place! They do cocktails for $4! A nice upscale dive bar. Offering pool tables and air hockey. 🏒 we had a blast! 💥 and no worries about DUI! It was right next to bed. We walked the streets of California and felt like bees gees. Or as I must mention the Beatles.

10 minute drive to the most beautiful beach, 🏝️ nothing like the Florida beach and California beaches, the best of both worlds! 🌎

15 minutes from Bay Island 🏝️ Fun Zone!

And not to far of a drive from the Famous Balboa Island, 🏝️ knows for the iconic ferry. ⛴️ and I didn’t get the opportunity but I highly recommend taking a visit to Santa Catalina Island 🏝️

Business Partner

10/10

Exceptional

03 Nov 2025

Payne

Fine

Self

6/10

Pleasant

02 Nov 2025

Adrianne

You couldn't swim in the pool cuz it was dirty and locked up. The first room that they put me in stunk really bad I think because there was a dog living next door. Plus the stains on the floor and the top cover of the bed. The second room that they put me in was a whole lot nicer just the TV didn't work in the remote.

Friends_and_family Friends

2/10

Poor

01 Nov 2025

Robert

Mediocre as always. But it’s cheap and close to everything I need. Maybe there’s tweakers upstairs or next door maybe there’s not. You never know till you’re woken up at 3am.

Leisure Self

10/10

Exceptional

31 Oct 2025

Jose

Yes

Leisure Family_with_children

2/10

Poor

27 Oct 2025

Robin

Doorknob to bathroom was missing, one of us got locked in due to no doorknob, a significant safety hazard. . ‘Manager’ told me 2 times it would fixed, then told me because it was a weekend maintenance wasn’t available to do any repairs (?). Bathroom sink fixture was not attached/sealed to counter, another significant safety concern. Patched hole in the wall was not finished, and rust in the shower. Also found baby bottle with spoiled milk/liquid and 3 other pieces of garbage just a little under the bed (I hit the stuff with my foot when making the bed). This was a complete disaster if a 3 night stay. Also, I checked out a week ago and they still haven’t reversed the deposit that was held on my credit card. I will be filing a complaint through Expedia and the hotel requesting a full reimbursement for the 3 night stay; it was a horrible experience.

4/10

Poor

27 Oct 2025

Manuel

It was ok was clean but there’s maintenance that needs to be done in the restroom also needs a new bed. Bed felt like it was worn out ready to break.

Leisure Partner

4/10

Poor

26 Oct 2025

Nancy

Room came equipped with 2 bath towels and a hand towel. No bath mat no face cloths
They told me housekeeping didnt get there till 9am. Two sheets on bed. Had to walk to ofc at 9pm to get a blanket. Man occupying room next to stairs was sitting in car in front of room àfter 9pm. Asking if ineeded help getting up the stairs to my room
Very spooky. I kept hopi n g but no one made up roo
Or brought towels while i was out during the days I was there. I kept calling, evenings when i returned, they keptadvising housekeeping in at 9am. Had to walk to ofc to get clean towels not offered face clothss. I was not told or shown notice at ofc that rooms would not be serviced without specific request.???? What was I doing every night? I checked out one day early. Will never use or recommend again.

Self

2/10

Poor

15 Oct 2025

aubrhe

This hotel was disgusting. The carpet was foul and the bedspread had a huge bleach stain that clearly was trying to bleach out a previous stain that was still there. It was so grimy and disgusting, it was musty and gross and behind a gas station. Expedia had decent reviews and photos, I feel cheated and immediately booked a new room at OC Hotel which was fabulous and clean and affordable with very nice staff.

Business Self

2/10

Poor

10 Oct 2025

jesus

Terrible at all

Business

10/10

Exceptional

04 Oct 2025

Tomas

Shopping options are great. 2 minutes drive to Triangle Square, Shopping Center and restaurants. 7 minutes drive to Newport Beach Pier.

Leisure Self

10/10

Exceptional

30 Sep 2025

William

An uber drive away for shopping around costa mesa. My room was great. !

Self

4/10

Poor

26 Sep 2025

Eddie

The guy checking me in was smoking right outside of the office door.
When I made it to my room there were cigarette burn holes all over the comforter.
The was someone’s dog that barked all early morning, before the sun was up.
I left unexpectedly left my keycard in my room and went to the front desk the door was locked. A different guy said, “yeah what”. When told him I locked myself out of my room he just looked at me like I was dumb and I said well are you going to open my door or not. Then he got up and unlocked the door for me. I would not recommend this place to anyone ever!

Business_and_leisure

8/10

Excellent

24 Sep 2025

Dwight

Very very good property for the money

Leisure Self

10/10

Exceptional

23 Sep 2025

nicholas

Great check in

Business Self

6/10

Pleasant

19 Sep 2025

Sanet

Good area. Motel is in poor condition.

Leisure Partner

8/10

Excellent

15 Sep 2025

Randolph

staff

Leisure

10/10

Exceptional

03 Sep 2025

nicholas

Nice property at a nice location. Older, zero outlets that work next to bed, refrigerator unplugged. But it was a clean room.

Business Self

10/10

Exceptional

02 Sep 2025

Michael

Nice bed

Leisure Self

10/10

Exceptional

01 Sep 2025

Odyssey

Very good prices on rooms even on busy holidays. Small complex so not a lot of traffic. Good parking

Leisure Family_with_children

4/10

Poor

01 Sep 2025

Jenny

This property was dirty, broken lights, broken plug ins, staff was rude, they call to make sure you are getting out of the room by 11 or they are going to charge you, taped up closet door, floors were dirty, homeless people hanging out around the place. Pool was closed. So many things wrong with this place. Just because it's priced low doesn't mean that it has to be this cheap! Jpthat it has to be that bad!

Leisure Family

2/10

Poor

31 Aug 2025

Richard

Everything was missing/broken or dirty and gave us a wrong room not was we reserved for ourselves

10/10

Exceptional

30 Aug 2025

Frederick

Very Cozy Indeed

It was very nice and tastefully done.

Business Partner

2/10

Poor

29 Aug 2025

Hector

Avoid !

Definitely the worse in every way. Man in front is mad and doesnt want to answer questions. Rude service . Will not return deposit .
Shady all around . Horrible beds , room dirty , smells like mold.

Business

2/10

Poor

17 Aug 2025

Brittany

This was by far the worst hotel I’ve ever been to. The first room (#16) we got had holes in the wall, ceiling had holes and was stufffed with tissue paper the ceiling was severely stained and damaged. The shower had dirty water from the previous person that was in there. I asked to go to another room (#8) because we did feel comfortable in it. Their pool also doesn’t work. But after the rooms looking like this and smelling gross I wouldn’t dare step foot in their pool. The reason we chose 8 was because we could see through the windows and it looked like 8 was in better condition. The front desk (Steve) said this is the last he will be accommodating and I said ok. He called the room and asked if it was ok and I said it was but this was 5-10 minutes after being in it. We checked out the bed and the bed was just springs. No cushion and the smell was DISGUSTING. We started a refund process with Expedia and it is still pending as the property manager needs to approve the refund. Please don’t waste your money. Spend an extra $50 and go to the Marriott in Irvine instead. Our stay at the Marriott was beyond amazing.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Jason

Great stay.

2/10

Poor

07 Aug 2025

Richard

The manager tried to have me cancel my Expedia reservation and then rebook with him to save him money. But then the night before the manager called my hotel room and stated that my wife asked him to extend our stay. My wife was with me the entire time and never called not once. When I confronted him he stated he did not have to answer any questions nor explain the phone call. The room was disgusting, floor was thrashed due to water damage, bed sheets had bleach stains on them, bathroom had water damage. Most outlets did not work.

Business_and_leisure Partner

4/10

Poor

05 Aug 2025

Richard

I stayed at this motel about two weeks ago expecting my deposit to be returned, however it has not been returned yet. My partner and I left the room practically in the same condition we walked in to, except for one unmade bed. We walked into a damp carpet and wet floors in the bathroom, and poor ventilation while taking a shower, it felt like a sauna. That is the main complaint, the staff was friendly and efficient when checking us in and out.

Leisure

4/10

Poor

04 Aug 2025

Kristina

Very shady people hanging around outside at this

2/10

Poor

03 Aug 2025

Verified traveler

Bates Motel

It smelled. The furniture came from a dumpster. Chsirs were stained. The bedsheets were gross and looked like they picked up from a bum off the street. The pillows snelled even with towels over them. Hsd to kerp head straight up to avoid smell and go to sleep. It was a gandy csp room which i did not order and took a fast shower with a towel on the floor to avoid desease and the drain cover never cleaned flood the floor that didn't dry and water headed into the main room. Slipped on the floor. Worst room i have ever been in. Sticking to Hilton or Quality inn from now on for an economy priced room.

Friends_and_family Family

2/10

Poor

02 Aug 2025

Austin

This place was DISGUSTING! The toilet seat was broken, the duvet had stains all over it, the toilet paper had green stains on it, the bathroom floor was sticky, the refrigerator was leaking water AND had hair inside it of it! When we spoke to the hotel employee they offended us another room. Absolutely not! Why would we want to stay here? Plus Expedia tried NUMEROUS times to contact management for a refund to no avail. They kept dodging the call and emails. So, no I would NEVER recommend this dump! If I could give it negative 100 stars I would!! Do not stay here! Plus we have pictures and video to prove it!

Leisure Partner

4/10

Poor

02 Aug 2025

Tori

Old get what you pay for

6/10

Pleasant

01 Aug 2025

Gary

the toilet seat was broken and the faucet wasnt secure. the pool has been closed since June

Leisure Partner

2/10

Poor

01 Aug 2025

Inna

Horrible hotel and service

2/10

Poor

01 Aug 2025

Inna

Horrible hotel and service

10/10

Exceptional

29 Jul 2025

Monique

The facility was well priced and clean. Safe.

Leisure

10/10

Exceptional

23 Jul 2025

Tabitha

Perfect for what we needed it for, one night stay close to the place we were visiting that night.

Leisure Partner

8/10

Excellent

17 Jul 2025

Terry

Rooms are upgraded

2/10

Poor

15 Jul 2025

Andrea

The room was run down and really unappealing. Walking in the carpet is stained all over, the walls are missing pieces. The bed that was presented felt like there was sand on the top sheet as if someone had already set their shoes on there or luggage? Didn’t use that bed. The TV did NOT work. The bathroom gave us towels that were yellow and clearly heavily used and washed. Wash rags were not provided or a bath towel to place your feet after a shower. The shower knobs were loosely hanging from the wall. The toilet seat was cracked. Room 10. Maintenance and cleanliness is clearly not their priority. I would NEVER stay here again and only stayed because I already had it booked and planned. Unfortunate stay.

Leisure Partner

4/10

Poor

13 Jul 2025

Jennifer

This review is based on conditions of the hotel and rooms. We checked in at 3pm on a Thursday, dont try to check in 1hr and 30 min before they will require you to pay a fee to check in. First room ( #10 ) in front of the door the floor is tore up and water that is leaking from the AC is overflowing in a bucket. We go inside and start settling in. The outlets only a few work but your plug falls half out of them. we put or drinks in the fridge only to realize that the fridge wasnt actually cold and water was setting in the freezer part and smelled. went to use the restroom and the toilet seat was broken. Part of the shower head fell of when i went to shower. The shower knobs hot and cold both broken away from the shower wall. The towels had stains and we were missing face towels. No chain lock on the doors...didnt seem very secure we put the table. phone not operating so i called front desk with my cell. other things in the room very worn and broken. We showed all these things to the front desk, he said well the shower works right? We slept in that room one night the next day we asked to be moved. We got moved to room #14. AC worked sorta then didnt a little and room decor same as other...they need to get new lamps and fix everything broken and cracked. we were reserved for three nights, second day are key cards didn't work, front desk said didn't realize you were staying another night.
Other issues too but these are enough to point out that we wouldn't stay there again.

Leisure Friends

10/10

Exceptional

30 Jun 2025

Aaron

Very Cozy

I was surprised as to how spacious the room was and did the price I was very pleased. Quiet room and comfortable bed. Great location to fairgrounds.

Partner

2/10

Poor

29 Jun 2025

Verified traveler

Yikes

There was no remote for the TV.
Water dripping all night in the bath.
Not very clean, definitely didnt pass the vacuum on the carpet.
Moldy shower curtain.
Was just overall uncomfortable.
Even after showering it was just a gross feeling to be there.

Partner

2/10

Poor

28 Jun 2025

Breanne

Do not stay here. This is probably one of the most disgusting hotels I've ever been to. They make you sign a paper saying that you will not stain their towels or sheets yet they provide you with ripped and stained towels and sheets. There are holes in the walls, the headboard is chipped, the furniture is chipped, and there are random patches of different color paints. The entry door is disgusting as well as the bathroom door. I asked for a new blanket because the one they provided was ripped in many places as well as stained, and they gave me a new one that had a shoe footprint on it. The carpets were stained, and the shower would not stop leaking no matter how much I tightened the faucet. As I was walking out to let them know that I am checking out after two hours and asking for a refund, a police officer was in the parking lot and asked me if I heard anyone arguing. I said no, but I am checking out and he said it was a good idea that I leave. I asked if this was an unsafe hotel and he said they often get calls there. I wish I would have checked Yelp for reviews beforehand. Lastly, they don't provide washcloths or even a phone in the room. This place needs to be shut down.

Leisure Family

4/10

Poor

26 Jun 2025

richard

The location was good, easy road, freeway, near Newport Beach and had plenty of amenities close by.

Leisure Partner

6/10

Pleasant

25 Jun 2025

David

Inn was just OK. Room was musty. Back of door wasn't clean. No washcloth.

Business Self

6/10

Pleasant

23 Jun 2025

Johendi

Very old facilities. Pool doesn't work.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Natalie

Greaat

2/10

Poor

20 Jun 2025

David

This place is horrible. I would not stay there for free. We got to the hotel and the beds had stains and room had a really bad smell. It was so bad that we left and got a hotel somewhere else. The property refused to refund us. When we pulled up the cops were in a different room with a broken window. It was really bad.

2/10

Poor

19 Jun 2025

ammar

Damage bathroom, ripped towels and hair everywhere, you should expect zero clean service and it will make you feel like you are in cheap motel, I mean very cheap motel

4/10

Poor

16 Jun 2025

Summer

Upon arrival, we were told that they only accept card for deposit. If we were to pay cash the deposit would go from $50 and be $200 cash deposit.
Early check in fee was $35.
They do not price match the online price which is cheaper. There is no rollover extension for staying another night, otherwise they charge you more and a fee, plus early check in fee again?
Pool is only 4feet deep and was not available to use. It was very, very small!! You can’t even swim a lap.
Rooms are not properly cleaned, found a buzz ball empty in the bathroom.
There were NO towels or toilet paper in our room, we had to go ask for more. Only one light worked in the area by the bathroom.
Bathroom door did not close all the way unless you use strong force and it gets stuck.
Water from shower kept dripping all night long even when the knobs were tightened.
AC had a bad clicking noise.
Pillows were bad, felt like you had no support on your neck and just lay flat.
Sheets were dirty and crumbs were underneath, shows that they didn’t properly clean it beforehand.
Downstairs someone was playing loud music even with windows closed all night until the early morning 6am. Even though they have a $500 charge noise policy if you’re loud between their “quiet hours” which is 10pm-8am.
Would not recommend. Will not stay again.

Business_and_leisure Family_with_children

8/10

Excellent

14 Jun 2025

COLLEEN

It's quiet and close to Hoag Hospital, great location. I was surprised that there were so many holes in walls and mirror was cracked. I mentioned this before checking out and was assured I would not be charged for damage. Another concern was that the non slip strips in bathtub were not there and bathtub was very slippery...it's an accident waiting to happen. Other than that, my stay was great.

Self

2/10

Poor

12 Jun 2025

Nadine

This place is unsafe and filthy. Sheets were stained and photos of white sheets in the website are not what you find when you arrive at this place. Very likely could be infested with bed bugs and more. Lights in bathroom were flickering. This is a zero star motel. Stay there at your own risk.

2/10

Poor

06 Jun 2025

Michael

Smelly,dirty,dusty old food under beds dried up, used toilet paper and used bar soap. Dusty smell from ac unit. Cracks in all walls and ceilings hole in the walls and opening in building leading to who know’s and what is living in there. I have 30 pictures

Partner

2/10

Poor

02 Jun 2025

Dionne

The room we didnt stay in should be condemned. Holes in the wall, doors, broken furniture, threadbare sheets. I took pictures that i hope i can upload so people can see this for themselves. I reserved this room months ago, this was not a last minute booking. I honestly get the feeling that if my and my husbands skin was lighter we would not have been given this disgusting room. No towels in the room and when housekeeping finally brought them, she only brought bath towels. She also brought sheets and sat them on the bed for me to change. Check in was at 3, all this started before 4pm. I complained. My very mild mannered husband complained. The manager said he would move us-the next day. When we got back to the room late that night, i was tired and wanted to shower. The shower had hair in it (it looked like someone had cut their hair). The bathroom had clearly not been cleaned well. It was late-11pm, i went and rang the managers bell. No one showed up. My husband and i packed and left and got a room at another hotel. We stayed at this property a few times before and had no issues. Although we didnt sleep there, they will not refund us. Disgusting property. Disgusting manager. Disgusting. This hotel seems like it has gone from a clean no frills place to stay to a property where they rent by the week-at least the room we were given seems to have been on that part of the property. I would stay at home or sleep in my car before i would stay at this place again.

Partner

2/10

Poor

02 Jun 2025

Jocelyn

Terrible

2/10

Poor

01 Jun 2025

Walter Bosquez

Could not even provide towels to shower. Stains in the room. Dirty shower. Would not suggest.

Leisure Partner

2/10

Poor

27 May 2025

Jessica

chewing gum on floor, old food on carpet, and counters with sticky spots.

the bathroom smelled like pee, the bedding was dirty and the staff was rude and unhelpful.

Leisure Self

10/10

Exceptional

17 May 2025

Khaled

Great

Business_and_leisure Self

2/10

Poor

08 May 2025

Laurent

AVOID AT ALL COSTS! Horrendous… Horrible! It was filthy, stains on the carpet, very strong cold tobacco smell and the staff is beyond rude! Drug users on the parking lot.

Business Self

2/10

Poor

07 May 2025

Aimen

Stuff was disrespectful, room was so bad ,everything horrible

10/10

Exceptional

06 May 2025

Joshua

Very nice property and rooms very clean. The staff were all polite and freindly. Very nice place to stay.

4/10

Poor

01 May 2025

Katya

Bathroom has black mold. The fan extractor in the bathroom doesn’t work.

Friends_and_family Family

4/10

Poor

21 Apr 2025

jeanne l

Don’t come here!

What was right about this hotel? The beds, that’s it. Missing lightbulbs, no amenities (like no coffee, no hair dryer, no breakfast), the shower runs constantly and the cold stem leaks badly when you shower(like over the side the of the tub, no smoke alarm- wires dangling, possible black mold in bathroom ceiling- what rkse? Never again.

Friends_and_family Family