Americas Best Value Inn Marquette

United States , Michigan - Upper Peninsula - MI
MARQUETTE, 1010 State Highway M28 East
Show on Google | Website | Map

75 reviews shown

10/10

Exceptional

13 Mar 2026

Lisa

Clean

Friends_and_family Friends

6/10

Pleasant

19 Feb 2026

Melissa

We stayed in 215 - the water coming out of the shower was blisteringly hot and rendered the shower unusable. I told the front desk but they seemed unwilling to do anhthing about it. 2 days later (i had 2 separate reservations, so i was in a different room this time) i walked by the front desk and overheard another guest, in room 215, complaining about the same thing, even though i told them to not put anyone else in that room. The employee was just brushing her off and offered no solution. The hotel is fine but if you get 215, demand a different room.

6/10

Pleasant

19 Dec 2025

Michael

Staff was very nice, room was great & clean.
Pool area was closed and wasn't told about, only reason i booked , but wasnt the end of the world.
Breakfast was nice

10/10

Exceptional

07 Dec 2025

Kristen

Friendly staff, clean quiet room

Partner

6/10

Pleasant

28 Nov 2025

Rosemary

Room and hotel was updated and clean. There were several people loitering in the parking lot the two nights we were there that felt strange. It appeared they we long term residents. The pool was closed and we didn't know until check in. Probably won't be back again.

Leisure Family

2/10

Poor

24 Nov 2025

Antonio

I didn’t book here, but for Prescott Valley, AZ. System switched reservation to Marquette, MI. Marquette management refused to cancel before check in or reimburse me.

Self

8/10

Excellent

16 Nov 2025

Jan

The room was clean. The staff was nice.

Leisure

8/10

Excellent

03 Nov 2025

Kristin

Room was clean and staff was pleasant.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Suzann

The staff was remarkable!! Very friendly and very helpful! Rooms were nice! Pool was fun could ha e been alittle warmer! We would definitely come back!!!

Leisure Family_with_children

6/10

Pleasant

29 Oct 2025

Michelle

Breakfast was very lacking, our head board was damaged and had a metal strip loose, very small parking lot

Leisure Family

10/10

Exceptional

27 Oct 2025

Jenny

10/10

Exceptional

27 Oct 2025

Kerry

Not a lot of options. Meals bars and oatmeal are your only choices

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Lisa

The rooms appear to be renovated however the overall facility seems old and outdated.
The bathroom was small.

Partner

6/10

Pleasant

15 Oct 2025

Sara

Could hear the dog barking in the next room all nigh. The free “breakfast” ends at nine and then they literally padlock the mini fridge up. Why not extend the breakfast it until 11 which is the checkout time.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Luke

Very friendly staff, very nice room and bathroom. If im in the area again i will strongly addvise i stay there!

6/10

Pleasant

13 Oct 2025

Michelle

Everything about this property was standard
Little noisy if you’re on the bottom floor. If I were passing through… all in all I’d stay again

Leisure Family

4/10

Poor

09 Oct 2025

Skylar

The room didn’t look like the pictures online.
The faucet of the bathroom sink only ran cold water, the shower never got above luke warm. The towels smelled like old urine.
I spoke with staff and they didn’t really care. No offer for clean towels or anything.
I wouldn’t recommend this hotel, there are cheaper ones in the area that have cleaner rooms and better customer service.

Leisure Self

10/10

Exceptional

08 Oct 2025

Matt

Nice room!

8/10

Excellent

08 Oct 2025

David

Very helpful staff. Great bed/pillows. Quite a bit of mechanical repair needed.

Leisure Partner

8/10

Excellent

05 Oct 2025

Angela

Way overpriced for what you get and hard to navigate the maze hallways.

Friends_and_family Friends

2/10

Poor

02 Oct 2025

Jen

No communication. I have messaged, and called with no response. I left a message for management to call me and my number was taken down. Never got a call was just told by the lady that answered the phone that my issue should of been takrn care of the night before. It was not taken care of and i have not gotten a call back.

Partner

8/10

Excellent

25 Sep 2025

Sandra

I think a wall magnify mirror would be most helpful

Leisure Self

8/10

Excellent

22 Sep 2025

Mary

If you’re just looking only for a night to crash then this could ok. Small room that looks like an attempt was made to updated it but really isn’t. Hugh gap under front door like a dog tried to get out. Uneven/sloped floors with newer laminate. Could use some newer pillows and comfy mattress. We didn’t use shower.

Partner

4/10

Poor

22 Sep 2025

Zachary

Very nice refurbishment. Pool wasn’t open however. That was a real bummer. Only complaint they put me right near the entryway into the building so all I’ve heard is the door slamming all night and already all morning. Huge gap in my door and walls are paper thin…

Leisure Self

2/10

Poor

18 Sep 2025

Mikhaila

This place is not worth anything above 100/night (pushing it, but it is a popular summer destination). The bed frame had metal sticking out all sides, the box spring was incredibly stained, the mattress was stained suspiciously like bed bugs, the door was hollow with large gaps along all sides, the bathroom was tiny (toilet and sink 5 inches from the tub, if you're tall or large, forget about it) and the windows are open just to the hallway, where everyone walks. I left and requested a partial refund and as not granted it by Expedia or the MOtel, even with picture evidence. Pay extra to stay elsewhere for peace of mind unless you're slumming it on a college road trip.

Business

10/10

Exceptional

14 Sep 2025

Michelle

Nice location. Walking path right there, doggy bags available. Room was clean, little noisy when people come in to go to there room. Overall good experience.

Leisure Pet

8/10

Excellent

08 Sep 2025

Mary

Friendly staff, affordable pet friendly lodging

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

NIkki

Very friendly young woman at the front desk

8/10

Excellent

05 Sep 2025

Kirk

Awesome value for the price. Very nice staff

Business_and_leisure Self

8/10

Excellent

26 Aug 2025

Christopher

It was a very nice clean facility, for me updating the beds would make this place a 5 star. People were friendly, good breakfast, just rough night sleep due the bed.

6/10

Pleasant

22 Aug 2025

Edwin

Nice area and clean

10/10

Exceptional

22 Aug 2025

Harvey

Very clean room

Business Self

8/10

Excellent

22 Aug 2025

Colette

Nice and clean

Not had the best of luck with America's Best in previous years but this one was newly renovated and clean. Our Queen, Queen, King Suite was wonderful.

Friends_and_family Family

4/10

Poor

22 Aug 2025

Olivia

Room smelled like cigarettes and the bed was hard!

Leisure Family_with_children

6/10

Pleasant

20 Aug 2025

Kathryn

Room was ok. Renovated property that looks like they put a facade over an old motel. If you want a budget place and are just using as drop in for sleeping, then ok

8/10

Excellent

17 Aug 2025

Patrick

Hello

Old furniture, nice floors. Weak breakfast

Partner

6/10

Pleasant

17 Aug 2025

Lani

It was challenging to even find the lobby! Lobby area was outdated, as well as hallways. Roo. Was updated, however

Leisure Friends

6/10

Pleasant

16 Aug 2025

Amy

Staff were friendly but their computer system caused our checkin to be delayed. They did work to try to quickly resolve the issue though to get us into our room.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Jodee

difficult to get staff to check in. Their phone system wasn't working right. Also, it was a very long twisty way to haul bags up to the second floor.

8/10

Excellent

07 Aug 2025

Cheryl

Appreciated getting into our room early to get ready to attend a wedding. They worked on getting our room cleaned right away.,

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Tiffany

It was convenient to the casino.

10/10

Exceptional

02 Aug 2025

Donald

Everything was excellent

Leisure Family

10/10

Exceptional

01 Aug 2025

Brett

Easy check in, newly updated rooms. Very clean.

Business Self

6/10

Pleasant

01 Aug 2025

Charles

Small room.

2/10

Poor

31 Jul 2025

Carl

Nothing

Business_and_leisure Partner

2/10

Poor

29 Jul 2025

Julian

Terrible. Tiny cramped rooms. I couldn’t even get my walker into my room. Low toilet, my sons had to help me up. Dirty bathroom, no stopper in sink. Not even the least expensive or close to Marquette. Very poor choice with limited info. Never again. Don’t make the same mistake. Keep looking.

Leisure Family

8/10

Excellent

28 Jul 2025

Kayla

Friendly staff, clean, however was just a bit pricey

Leisure Partner

8/10

Excellent

28 Jul 2025

Kyle

Wasn’t the best. Wasn’t the worst. Had a nice pool and nice staff. Breakfast wasn’t the most spectacular. Overall a good place to be while exploring the UP.

8/10

Excellent

28 Jul 2025

Debra

Comfortable beds, clean rooms and good service

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Kathy

Nicely upgraded and nice to have breakfast and pool

Leisure Family

8/10

Excellent

19 Jul 2025

Stephen C

No blow dryer in room. Bed was very comfortable.

10/10

Exceptional

18 Jul 2025

Melaney

I really loved this place. Clean homey

Leisure Partner

4/10

Poor

14 Jul 2025

Katrisha

Location of the property was convenient to stores and a short drive to restaurants. The A.C in the room worked good. The pool room was warm but spacious for swimming. Upon arrival there was no tv cord so no cable or tv to watch. Lots of holes around the room, the floor was full of sand. The sink for handwashing was leaking underneath and there was no hair dryer or iron available for use. There was also a hallway light that shined through the room making it difficult to fall asleep, blackout curtains might help that situation. Stay wasnt horrible but wasnt great either

Leisure Family

6/10

Pleasant

14 Jul 2025

Dana

Disappointing

We stayed for 3 days and never got any service on our room. No clean towels, no beds being made, no refills on coffee, cups, shampoo, etc. There was not a placard to hang on the door for room service and I never saw anyone at the desk after we checked in to ask about service.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Jamie

Clean property

Leisure Family

4/10

Poor

08 Jul 2025

Verified traveler

Farty linens

Rooms were dark no windows and the linens smelt like fart.

6/10

Pleasant

06 Jul 2025

Genesis

Todo estuvo perfecto excepto algo, me quedé dos noches y un día nunca hubo limpieza de la habitación, es primera vez q me pasa esto en un hotel!!! No entendí

10/10

Exceptional

06 Jul 2025

Nic

Very clean and nice

Leisure Family

10/10

Exceptional

04 Jul 2025

Kathleen

If you want fancy, this isn’t fancy. But it was clean and quiet and plenty of space in the room.

10/10

Exceptional

01 Jul 2025

Daniel

Great service, i loved the pool.

Business_and_leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Marhiya

Love the renovated rooms! Really nice place to stay.
I only used for a place to sleep and a shower. It was perfect

Leisure Pet

6/10

Pleasant

26 Jun 2025

Tim

It was just ok. Comfortable enough, but the building itself is dated.

Leisure

6/10

Pleasant

23 Jun 2025

Anthony

The hotel was conveniently located for our travel plans, and we appreciated that it was pet-friendly, allowing us to bring our dog along. Everyone in our group slept well, and the room was clean. However, the room was quite dated—our fridge barely cooled, and the shower was missing water control knobs. The hallway door had a large gap at the bottom, which affected privacy and insulation. Be aware that there’s no elevator, so you'll need to carry your luggage up the stairs. Additionally, the entire hotel had a strong smell of cannabis, which was noticeable throughout our stay.

Leisure Family_with_children

4/10

Poor

22 Jun 2025

Tiffannie

The place was clean and the staff is friendly but I will probably not stay here again. There were 2 big floodlights shining into our room and no black out curtains. Couldnt sleep as it felt like it was 6am all night due to the lights.

10/10

Exceptional

13 Jun 2025

melissa

We stayed for 2 nights. It was clean and updated. Staff was friendly. Great price for a place to sleep since the majority of the time we were checking out parks and the area. We'll be back.

Partner

8/10

Excellent

08 Jun 2025

Connie

We loved our room and the staff were all excellent! Very friendly and eager to help. The hot water faucet knob in the bathtub was broken. It worked but it was hard to turn with no knob. Also we expected housekeeping to come in and replace the towels and empty the trash before the second night’s stay but we had to go to the desk and get clean towels. Other than those things the room and friendliness of the staff made up for it. We would stay there again.

Friends_and_family Family

8/10

Excellent

24 May 2025

Jeannine

The room was clean, renovations were excellent. A suggestion would be that because there wasn't a fitness center on the premises, that there could be a pass for Anytime Fitness across the street? Just a suggestion. Good choice.

Leisure Family

10/10

Exceptional

08 May 2025

Kathryn

This is our third time being at this hotel and the staff is always friendly and it is close to downtown but you don't have all the noise and activity of college. We were there on graduation weekend so we were expecting to more inconvenienced.

2/10

Poor

01 May 2025

Venus

It is very loud outside my room right now. I am maybe going to ask to move because being right by the entrance is loud

Business Self

10/10

Exceptional

27 Apr 2025

Irina

Great place for a great price

We had a great experience at this hotel. Everything was clean, the room was spacious, the service was great, and the price was unbeatable.

10/10

Exceptional

27 Apr 2025

Thomas

more basic, but clean comfortable and nice service

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Gordon

The property was unkempt and dirty. The staff was unfriendly. It was very noisy in the early morning.

Leisure Pet

10/10

Exceptional

26 Apr 2025

Richard

Our room was clean and comfortable.

Leisure Family

2/10

Poor

18 Apr 2025

Chee-Wooi

Pet Owners Beware: Rigid Policy and Cold Welcome

I recently stayed at Americas Best Value Inn in Marquette, booked through Hotels.com, and was disappointed by both the service and the overall experience. Although the hotel advertises itself as pet-friendly, the policy in practice is rigid and unaccommodating, with restrictions only disclosed at check-in. By the time I became aware of these conditions, it was too late to cancel or receive a refund, as the staff shifted responsibility to the third-party booking platform. With no flexibility offered, I was left with no choice but to leave my two dogs in the car during a night event at NMU—an option I now realize may have posed safety or legal concerns given the cold weather. The room also had basic issues, including a broken door lock and no heat upon arrival. If the hotel is unable to genuinely support guests traveling with pets, it would be more appropriate to remove the pet-friendly designation altogether. I encourage management to reassess both their policies and facility readiness to provide a more transparent and guest-oriented experience.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Glenda

The bathroom was extremely small. There was a huge gap at the bottom of the entry door. Otherwise the room was clean and comfortable.

Leisure Self