Name: Holiday Lodge Hotel & Conference Center
Address: US 19 & Oyler Ave, Oak Hill, 25901, US

10/10

Exceptional

24 Jul 2026

Maria

Very good customer service. Room clean and updated,.excellent breakfast.

10/10

Exceptional

17 Jul 2026

Angela

Updated room, clean, lots of breakfast choices.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Kimberly

The staff was great, friendly, and super helpful. The lobby is nice and the room was good aside from being unable to avoid being sprayed in the face by cold water each time we used the shower as there is no way to avoid it. Our room was also not cleaned once during our stay. Minor complaints, overall it was a decent place to stay.

Partner

6/10

Pleasant

16 Jul 2026

Robert

The place was under construction, and it was not revealed to us. The pool shut down the Fitness center was shut down, and the bar restaurant were shut down. If I was made aware prior to booking, I would’ve booked someplace else.

On the flipside, it was very conveniently located to everything we wanted to do and there is coffee and snacks available complementary 24 hours

Family

10/10

Exceptional

15 Jul 2026

Gloria

Good clean room, breakfast was ok

Partner

6/10

Pleasant

04 Jul 2026

Carla

The staff was very friendly and helpful.

Although our bathroom was not as clean as it should have been, the staff remedied the situation immediately.

We were disappointed that the pool was not open due to renovation. Had that information been included on their website we would’ve stayed elsewhere.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

TERESA K

Clean room, excellant staff, delicious breakfast. I would recommend this Hotel to anyone looking for a step up from the old Hotels that are filthy. Large rooms, and friendly staff make the trip worth the drive.

Partner

10/10

Exceptional

27 Jun 2026

Donald

We enjoyed our stay. The rooms looked like they were recently updated and remodeled.

Family_with_children

2/10

Poor

21 Jun 2026

Robert

Hot water dribbled through spigot, musty/moldy odor downstairs, carpet not vacuumed thoroughly in my room, was not told of WiFi password on my card case, room doors very loud when closing, did not see handicapped spots, breakfast buffet subpar, no fresh fruit

I WILL NOT STAY HERE AGAIN!

Self

8/10

Excellent

20 Jun 2026

Rebecca

This place was fine. Check in took a while and my TV didn’t work. I was on the first floor and my room was clean and comfortable. However, it was really bright with the hall lights and outside lights. I woke up multiple times thinking it was morning because it was so bright.

Self

2/10

Poor

19 Jun 2026

Sherry

Warning - Do not stay here! Checked in at 3 pm, went to room, there was used soap in bathroom, sheets were stained and hair on them. I had to ask for new sheets and comforter and change my own bed. There is exposed wiring in room, pool is closed, no laundry facilities as stated. Since they are pet friendly I brought my cat, then I was told they had to call management to get permission for the cat. Pancake machine broken, they didn’t have gravy for biscuits because crock pot was broken. I tried to contact management because there is no way I should have paid $130 a night for a room I had to clean. Also I stayed for 4 nights and they told me they will not go in room to clean everyday or change sheets or garbage, unless I asked for clean towels, otherwise they do not enter room! Night staff were very friendly but I wouldn’t trust any other staff there. Light in bathroom didn’t work and there are tv stations that don’t work, very few channels.
Do not stay there just find a better hotel.

Pet

10/10

Exceptional

19 Jun 2026

TERESA K

Staff was very friendly and helpful. Rooms were well maintained. Breakfast bar was awesome, lots of good food. Great place to stay. I highly reccomend the Hotel. A must stay for your vacation or just traveling thru. Give them a call directly or online.

8/10

Excellent

11 Jun 2026

mary

Quiet area. Atmosphere bright and clean. Smart TV in the room. Good breakfast options.

Partner

2/10

Poor

29 May 2026

Jordan

No hot water no tv horrible

Family

8/10

Excellent

28 May 2026

Steven

The rooms were clean the staff really friendly. They are still working minor issues out since reopening we didn't have hot water and water pressure was low. I am sure once they work things out it will be fine. I will definitely stay here again

Partner

8/10

Excellent

24 May 2026

ALEX

Very nice rebuild in progress. We were there for the soft open and experienced some of the growing pains. But the staff was friendly and kind. The room was very clean. We would have liked to know in advance that the pool was not functioning. Looks like the place is on it's way to be a really good value in a convenient location.

Family

10/10

Exceptional

23 May 2026

Joann

Holiday Lodge is in the midst of renovation with that being said it’s a beautiful property and what they’ve done so far is great. We had a great stay there. We stayed for a week and really enjoyed it. Great room great staff great continental breakfast just very happy with your overall stay highly recommended you won’t be disappointed

Partner

10/10

Exceptional

10 May 2026

Barbara

All brand new. Staff was very friendly and helpful! Awesome place to stay.

Partner

6/10

Pleasant

05 Dec 2023

Gary

the facility was old and out dated, there was supposed to have breakfast for us and they did not, during the night is was noise in the room and a light outside the room kept the room lite during the night. bed was uncomfortable

10/10

Exceptional

20 Nov 2023

Brian

Hotel was recently bought. They are doing a total renovation of it. When its finnished itll be tremendous. Staff very polite. My stay was just great have no qualms.

Business Family

2/10

Poor

15 Nov 2023

Christopher

I chose this hotel because it had good reviews and was listed as a 3-star hotel. It is most certainly not a 3-star hotel...this is a 1-star hotel and it's awful. The beds are so uncomfortable I could barely sleep and it ruined by climbing trip. I left early because the room was so bad and I was so uncomfortable. Nothing has been updated in decades, it's gross/dirty, the air is stale, everything in the room is grungy, the WiFi is actually useless, and it's just a terrible spot in all honesty. It is not worth $100/night at all and I would not recommend staying here. I really wish I could get a refund.

Leisure Self

2/10

Poor

09 Nov 2023

Robert B

The place is awaiting a renovation. All but a few rooms are closed off. Amenities are all closed. Everything is dilapidated. New owners should forego the few dollars they get from renting 10 rooms out of 300, and just await the renovations.

4/10

Poor

30 Oct 2023

Andrew

Got a call 20 minutes before checking in that the room I had booked (king bed) weeks in advance was no longer available and that I'd have to take a room with double beds (which was cheaper than my King room) but I wouldn't be refunded the difference. Was told there wasn't anything they could do since they were 'renovating' ALL of the king rooms apparently.

This place is definitely in need of renovations too as it's straight out of the 1980s... don't expect the wifi to work either because it doesn't. The rooms also lacked privacy blinds on the windows aside from some ultra-thin see-through material that doesn't block anyone from looking in. We were on the 2nd floor but our room was wide open for people to look in (as 2 men did) from across the way. There was no way to prevent them from looking in since there weren't any blinds on the windows or curtains. Aside from the price, there aren't any real redeemable factors for staying at this hotel and I would suggest avoiding it. It doesn't help that the exterior of the building looks like it has been abandoned for years.

Leisure Partner

4/10

Poor

22 Oct 2023

Sharon

Even though we showed up after 9pm, our room was not ready, in fact, they sent us to the room apparently without knowing the room was in disarray..beds not made, sheets thrown around the room, etc. We were given another room with the unnecessarily long explanation of the many reasons this could have happened before giving us another room. There was also a promise of telling management in the hopes that it would be made up to us..of course, nothing came of this because we booked through Expedia.Both hotels booked through Expedia have a real distaste for the partnership and vocalize it as if it's the customer's problem or fault that this is not amenable to the hotel...according to them. When asked about the "fitness area", we were quickly warned that we may see some disrepair because they're doing a multi-million dollar reno that makes everything look terrible. As I went to the area, I saw the "reno": wallpaper being removed to reveal an obvious huge mold issue, filthy carpet, abandoned rooms, outdoor furniture inside,etc. Breakfast was a limited odd selection with paper plates and plasticware. Very sad, but certainly misrepresented on Expedia...shame on you for not knowing your properties better.

Leisure Friends

4/10

Poor

22 Oct 2023

Carol

They are apparently under renovations but none of this was conveyed during booking. The place obviously is in need of renovations, it is in very poor shape. The pool, hot tub and restaurant bar were closed. The only positive is the room was clean and neat.

Leisure Family

4/10

Poor

20 Oct 2023

Joshua

Hot water and Wi-Fi both were out during my stay. Overall this is a pretty run-down place not worth what I paid. I would put it about tied with your common $80/night motel. I paid about double that, and will not be staying again.

6/10

Pleasant

15 Oct 2023

Carlos

This property as they mentioned, is under new owners and being remodeled. It should not be open as it is, take the loss till it’s really ready to accept guests, it not under the present conditions, too numerous to relate here.

Leisure Family

4/10

Poor

08 Oct 2023

Verified traveler

Stay away

The place is a mess. In need of a full renovation, which they said was imminent. No working wifi, no hot water, dirty public areas. The staff was friendly and professional.

Partner

2/10

Poor

01 Oct 2023

Tambra

This was the worse place I ever stayed at door wouldn’t lock wall paper and water damage everywhere bugs flying around board in window so bad

Leisure Partner

6/10

Pleasant

27 Sep 2023

Milan

We stayed here after a long day of sightseeing and it was pretty nice. Bar and restaurant were no longer open but the breakfast buffet was pretty good. The whole place just kind of needs a makeover which we were told it was recently purchased by different owners that were looking to renovate and get back to it's original glory. I wouldn't shy away from here but also wouldn't say it'd be my only choice if there were different options. I'd give the new owners the benefit of the doubt though. The front desk girl although I forget her name was surely a go getter that should help make people want to stay there also. She was knowledgeable and very easy for us to talk to also helped us with a slight issue.

Leisure Partner

10/10

Exceptional

26 Sep 2023

Joan

While we were there the elevator was broken. The staffed helped with moving luggage for checkin.

Leisure Family

8/10

Excellent

19 Sep 2023

Cynthia

Staff was super friendly, easy first floor room to roll my bike into. Decor is dated, wall paper peeling off. But all in all. I'd stay again.

Leisure Self

2/10

Poor

17 Sep 2023

Ronald

The following items were not available or out of service: Wifi, vending machine, ice machine, elevator, pool, coffee in lobby, tissues in room. At breakfast the powdered scrambled eggs were stone cold and very poorly prepared. .They were grainy. There were no knives available at breakfast. The early morning clerk at the desk had no access to systems to check us out and provide a receipt. I do not feel this property was ready to do business and we were very dissatisfied with it.

Leisure Partner

4/10

Poor

10 Sep 2023

Holly

The rooms while falling apart, quite literally (wallpaper peeling, doors broken, walls cracked) we’re at the very least clean, bedding, bathroom etc, as much as they could be with extremely outdated furniture and fixtures. The black out curtains had multiple tears and holes in them so there was always light coming through the sheers. Definitely needs updated and a good deep cleaning throughout the hotel, the hall and entryway carpet was disturbingly dirty and stained. Everything was dusty and very outdated. Will definitely not be back. I will say the staff was very friendly.

4/10

Poor

06 Sep 2023

Yvette

Staff is nice but the place needs to be renovated. Will not stay here again. Needs a lot of work.

6/10

Pleasant

05 Sep 2023

Ben

This is a hotel in decline. Much of the property was closed off or in desperate need of repair. There are some parts where construction was being done, but I didn't get the impression work was being done consistently. Pool was closed, gym was laughably outdated. Restaurant/lounge was also shut down, as well as all vending machines. That being said I could tell they were trying their best. The room was clean, and the parts of the hotel that were open were also clean and orderly. I do hope they are able to finish repairs and get back up to speed, they have a lot of potential.

Leisure Family

8/10

Excellent

04 Sep 2023

Raghavendra

Property bit old

Leisure Friends

2/10

Poor

03 Sep 2023

Jean

DUMP

Leisure Family

4/10

Poor

28 Aug 2023

Daniel

Minimal accommodations

Peeling wallpaper in room and bath areas. Disappointed that restaurant, Wi-Fi, pool all closed. Mini fridge in room was nice along with microwave in lobby.

Friends_and_family Family

4/10

Poor

28 Aug 2023

Beth

This property is under new management and I understand it takes time to renovate a property. But while in this stage I do believe they need to let the customers know that the property is in really rough shape prior to paying over rated price for a poor place to stay.

4/10

Poor

25 Aug 2023

Winifred

The shades and curtains for the bedroom window was raggedy, carpet was dirty and bathroom bathtub drain stopper was broken. I let the water run for 15 minutes before I could get hot water. I have always stayed at this hotel when I came to conference but until they do better, never again

Business Family

6/10

Pleasant

24 Aug 2023

Verified traveler

Staff are very nice. Hotel is very tired appearing. Peeling wallpaper, stained carpets. The elevator and wifi are not working.
There are signs that they are planning a major upgrade and hope that is the case.

Friends_and_family Family

4/10

Poor

21 Aug 2023

Robert

Although the front desk staff were pleasant, it was very apparent that the property was very rundown. There was no Wi-Fi, pool, vending machines, poor TV reception, and the free breakfast was marginal. We really should have looked at reviews online prior to booking and staying at this property. Unfortunately, there are a few hotels in the Oak Hill, West Virginia area. We were told there is a new owner, but it is our recommendation that the property should close and have renovations and upgrades made before they open it the public again.

Leisure Partner

8/10

Excellent

21 Aug 2023

peggy

Ok stay

Unfortunately for us, the hotel was going through transition. No Wifi no vending machines and no ice machine along with the restaurant being closed. Parking lot super dark but hotel right off interstate. Friendle desk clerk but not professional dressed wearing flip flops and sweatshirt .

Partner

2/10

Poor

09 Aug 2023

darin

The Owner needs to be honest with the customer.

This place needs to be shut down until its renovated. The staff has been telling people its under new management and renovation but nothing has happened in over a year. The roof over the pool and spa are caved into the standing water and they put paper over the windows so the guests do notice. The front façade and roof was falling off. There was a sign at the desk saying there is no bar or restaurant or Wifi or Elevator or pool or spa.. Is HOTEL.COM NOT READING THE REVIEWS.. I don't blame the staff they are all doing what they can. THE OWNER is responsible and is not being honest at the time of booking. I would have camped if I knew all this stuff was out of order. The staff is not to blame- The rooms were clean (old sheets and torn drapes.)

Partner

6/10

Pleasant

08 Aug 2023

Diane

Our room itself was clean and somewhat updated. The rest of the facilities clearly are in need of some TLC and updating. Breakfast items were very limited and some supplies like creamer were unavailable on the morning we ate breakfast. This hotel was priced a little bit cheaper than others in the area and for the timeframe we stayed. The staff noted that they were under new management and that hopefully upgrades would be coming in the future.

Leisure Family_with_children

2/10

Poor

07 Aug 2023

John

Wifi and elevator broke. Breakfast was minimal. Place looked rundown.

Leisure Partner

4/10

Poor

06 Aug 2023

rose

no wifi, elevator not working, lobby restroom closed, bar and restaurant closed.
Breakfast tables dirty and broken, seats ripped. Food buffet only eggs, biscuits, gravy and potatoes. 2 mornings no coffee, eggs, or potatoes.
No bread, yogurt, fruit, waffle machine or pancake machine.
Complained about no coffee in lobby and breakfast room to 2 employees behind the counter just talking. Never cleaned the tables or checked the food buffet.

Leisure Self

4/10

Poor

06 Aug 2023

Stephen

As advertised by several reviews

Stayed for one night with my boys. Hotel was very dated. Wall paper coming off walls in stairwell. Amenities were all closed (but knew that coming in). Probably my biggest disappointment was the fact that the pillows on the bed were all half pillows. There were no full size. That may be fine for my kids, but I created a very uncomfortable nights sleep. Both double beds also were sloped and not level. My younger son actually slid out of bed in the middle of the night. I only needed one night, but if I had needed a second, I would’ve found another place.

Friends_and_family Family

2/10

Poor

03 Aug 2023

Ariel

The listing on Expedia did not match the hotel whatsoever. The elevator did not work, the pool was closed, there was no wifi, and there was no cable tv. They did have breakfast, but it was the exact same thing every morning. Apparently, we were told by an employee, that the hotel had recently been bought and it was under renovations. We did not see any construction workers nor any renovational work being performed at any time during our stay.

Leisure Partner

6/10

Pleasant

30 Jul 2023

Karen

Looks like it used to be nice hotel but now old. No WiFi, pool not open and evening restaurant not open. They say due to construction but I didn’t see any. Fine for a basic overnight stay

8/10

Excellent

30 Jul 2023

Jason

Property is undergoing maintenance. Elevator, pool, hot tub are out of service. Internet is not working also. Rooms and hotel are clean. Just bad timing.

Leisure Pet

4/10

Poor

28 Jul 2023

Nathan

Free breakfast

Leisure

6/10

Pleasant

27 Jul 2023

Stephen

Restaurant/bar closed. Elevator broken, not working. Ice machine broken. Sauna closed. Room was clean and well air conditioned. ( very hot outside). All and all not a place I would recommend

10/10

Exceptional

27 Jul 2023

Andrew

will stay again

2/10

Poor

27 Jul 2023

Jana

A BAT LANDED ON ME WHILE I WAS TRYIMG TO SLEEP. THEY REFUSED TO REFUND ME. That’s all you need to know.

I had to book at this place because it was literally the only room in town and I had to be there for work. We live in a rural area and hotels being booked up isn’t usually a thing but there was a big Boy Scout Jamboree happening and I spaced it so I had to make do. I’m a native WV Farm girl and an RN. I’m fine as long as there’s no bugs/critters and it’s clean.

Lobby looks like it was decorated circa 1991. It’s dingy and dated. Staff was out front sitting on the curb smoking. They greeted me quickly and were super nice but I’m not sure anyone had teeth—also fine, we’re a poor rural state. It gave me pause but I try not to judge. Elevator was broken and room was on the 3rd floor. I was exhausted from a long drive and 12 hour shift so that was a chore with luggage but also—fine. I’m a big girl and I can carry some stuff. Had to go buy a power strip with USB ports bc there’s not any in the room. Also fine. I’m flexible.
All of this to say my expectations were low and they somehow still managed to screw it up. Bats happen—especially in a rural area in an older building under renovations. But I was TERRIFIED seeing a bat fly at me (AFTER I TURNED ON THE LIGHTS BC I FELT IT LAND ON ME IN BED) and the two staff who came upstairs to “help” me were anything BUT helpful and apologetic. Instead I was gaslit—the guy literally told me there was no bat.

2/10

Poor

26 Jul 2023

Norra

Everything was broken, the ATM, the pool and the elevator. It smelled and there was mold on the walls in the hallway. Several room doors were just open as we went down the hall, and the clerk had to use the master key to let us in because the room wouldn’t unlock. Breakfast was bare and not worth it. Seriously, we didn’t stay the second night.

Leisure Family

2/10

Poor

25 Jul 2023

Mary

We were very disappointed in this hotel & surprised that Expedia even would recommend it! First, the elevator & Wi-fi weren’t working. Then our shower would not work. They had the stairway doors & even the front door propped open, & there was no attendant when we were checking out for us to talk with, & we waited about 20 minutes. We—along with several other guests—said they would never stay there again!

Leisure Family

4/10

Poor

24 Jul 2023

Michael

This looks like the remains of a once fine hotel. It is definitely not a 3 star hotel at this time. The wifi, pool, hot tub, restaurant, bar, elevator, and pop machine were all closed. The included breakfast was sparse but adequate, although I ate my bran flakes out of a cup filled with creamed coffee since there was neither a bowl nor milk available. The staff did accommodate us with the requested rolling bed for our son, but they had to "find it" for us after check-in. All in all, this was not worth the price compared to the listed prices for other hotels that were nearby.

Leisure Family

4/10

Poor

24 Jul 2023

Sara

Nothing like it says

When I checked in I was told I should have received a phone call (I did not). The pool, hot tub, restaurant, and bar are all down for 'maintenance'. (It appeared the roof fell in)
The elevators were out of order, and the wifi was down. After reading several reviews afterwards, it appears this has been ongoing for almost a year. Comfy bed but stained blankets and very small pillows. Property has a lot of potential and the breakfast was great. Friendly staff. But overall, do not recommend.

Partner

4/10

Poor

21 Jul 2023

Kristina

The property looked nothing like the photos. Building needed major renovations. Pool was closed. Restaurant was closed. Room was clean but needed remodeling. Old wallpaper , old carpet.

Leisure Family

6/10

Pleasant

16 Jul 2023

Nikki

Nice and quiet. 10-15 min away from 2 white rafting locations. Easy access to/from highway. Under new management, so many amenities were not available which weren’t mentioned at booking. Can’t say if that’s lack of hotel notification or failure on Expedia’s part. Otherwise, decent place to sleep.

Leisure Family

6/10

Pleasant

01 Jul 2023

Douglas

Property was run-down and in poor repair. Lounge, grill and swimming pool were closed. Breakfast was poorly laid out with insufficient cutlery and no staff to ensure proper service

Leisure Family

4/10

Poor

30 Jun 2023

Krista

So far, within 15 mins, I’m not overly impressed. It was difficult to turn the shower on. I had to push on the wall and yank the knob really hard to get it to turn on. Then it took 5 mins just to get lukewarm water. After about 10 minutes of letting it run, it finally got hot. Be careful getting out of the shower.. make sure you put a towel down first or you’ll slide. The room was nice and roomy. Decent price for what you get.

Leisure Partner

10/10

Exceptional

24 Jun 2023

Aaron

This is a great place to stay. There are many restaurants and towns close by. The hotel is quiet with friendly staff. It is extremely convenient to all the outdoor activities in the area. I would definitely recommend it.

Leisure Self

8/10

Excellent

22 Jun 2023

Joseph

Some facilities not available due to ownership change and renovations.

Leisure Self

8/10

Excellent

21 Jun 2023

Christopher

They helped accommodate my need for an early check-in, allowing me enough time to get settled and take a shower before I needed to head out that evening, not to return until about midnight.

Self

2/10

Poor

19 Jun 2023

Christine

The fridge im my room had fiod left in it. They pool and hottub aresa not in working condition the restaurant and bar was closed down my door key wouldnt work properly the front desk hardly had anyone there to speak to about anything the Breakfast was just awful. They should also have on there website that the amenities they offer are out of order at this time due to there renovation and new ownership to the building

Leisure Pet

10/10

Exceptional

17 Jun 2023

CYNTHIA

The room was great. Clean and everything worked as expected. The staff was very friendly. When they get the restaurant open again, I'm sure it will be a great place to eat. The breakfast would've been excellent also if they would've kept the food trays filled. The first morning we didn't even eat here because there wasn't anything left. Second morning there was just enough eggs and sausage left for us and the coffee was empty at 8 o'clock.

Leisure Partner

2/10

Poor

08 Jun 2023

Larry

No Restaurants both were closed, Elevator out of service, pool and whirlpool were drained and not functional. Lock on room door broke so you couldn't lock the room.
Morning Bfast was horrible, cereal but no milk, nothing to drink, they had eggs and biscuits with gravy and that was it. Wouldn't stay there again if you paid me.

Leisure

2/10

Poor

08 Jun 2023

wally

This place is a dump. Everything was old and worn out.room was adequate. carpets were stained, wallpaper was pealing off the walls. Mattress was worn out. facilities were shot, elevator was out of order, as were public bathrooms. pool and spa had no water. restaurant was closed, breakfast was stale biscuits and gravy and "eggs". .Avoid this place, comfort inn 3 miles away is a better option. Will not stay there again

Leisure Self

4/10

Poor

07 Jun 2023

cynthia

Old, dirty, in need of new furniture, paint, carpet, curtains, needs complete renovation. Lack of staff. Cafe was lousy. No one ever replaced breakfast food or dishes during 3 hr breakfast buffet. Had to ask for coffee to be made. No staff around to maintain breakfast food, clean up after guests left tables. One of the worst hotels I’ve ever stayed in. Indoor pool was empty and hot tub had dirty brown water in it. I had to ask housekeeping to clean bathroom toilet , sink and tables in room as soon as we checked in because you could see the dirt.

Leisure Friends

4/10

Poor

05 Jun 2023

Karen

My family stays at the hotel 2-3 times a year and been doing it for 10 plus years. I went with 3 family members in Feb it was awful. The bar was closed and the piol was empty we were looking forward to the pool. We asked front desk about it was told they were remodeling. We told them we was planning on staying there Memorial Day weekend along with lots of family having a reunion also visiting family gravesites in Oak Hill . We were informed it would be opened. Well it wasnt..but nothing had been done to pool or bar also main bathroom near front desk was still closed...so after travelling you wouldn't be able to use the restroom til after you check in. I arrived with my 78 year old mom on Friday May 26th after checking in and having a cart with cooler,3 bags and pillows was told we was on the 3rd floor but would have to take the stairs cause elevator was broke. I told them there was no way we could carry all our stuff up the stairs. They found a room on 1st floor. Finally got to room went to get ice well ice machine said out order to yse 3rd floor ice machine walked up to 3rd floor it wasn't working either. My room was clean along with 2 other rooms family had got...but my brother made it in and ac was broke they moved him his wife and 2 yr old grandson to another room. The ac worked but room was dirty bathroom had hair on toilet and tub. My sister then checked her room same problems but bed bugs also which she had pictures of. The other family went to different hotels

Leisure Family_with_children

6/10

Pleasant

04 Jun 2023

Austin

The property is not well kept up at all. The google pictures do not accurately reflect the property in its current state.

Leisure Family

4/10

Poor

02 Jun 2023

Donna

Indoor pool & bar was closed... elevator was broke.. restaurant was closed.. only open for breakfast which was disappointing & not enough food or fruit.

Leisure Family