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Holiday Lodge Hotel & Conference Center

United States United States , Fayeteville - WV
OAK HILL, US 19 & Oyler Ave
Show on Google | Website | Map

6.4 Good 209 Reviews
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Holiday Lodge Hotel & Conference Center

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Hotel details

Useful information about Holiday Lodge Hotel & Conference Center before you book

The property consists of 119 units. Those who stay at this establishment can make good use of the wireless internet connection available at the public areas of the property.

Travellers will appreciate the 24-hour reception.


Located in Oak Hill, Holiday Lodge Hotel & Conference Center is in a rural location, within a 5-minute drive of White Oak Rail Trail and Oak Hill City Park. This hotel is 10.2 mi (16.5 km) from New River Gorge Bridge and 1 mi (1.7 km) from Needleseye Park.

Make yourself at home in one of the 119 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 25.00 per night
    • Pet fee: USD 25.00 per accommodation, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 15.0 per night
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

White Oak Rail Trail 1.1 km / 0.7 mi
Oak Hill City Park 1.3 km / 0.8 mi
Needleseye Park 1.6 km / 1 mi
Historic Lewis House 1.7 km / 1.1 mi
Oak Hill City Hall 1.8 km / 1.1 mi
Lively Amphitheater 1.9 km / 1.2 mi
Plateau Medical Center 2 km / 1.2 mi
Collins Park 2.1 km / 1.3 mi
Oak Hill Public Library 2.1 km / 1.3 mi
Russell Mathews Park 2.5 km / 1.6 mi
Ace Adventure Resort 6 km / 3.7 mi
Whiple Company Store and Museum 8.2 km / 5.1 mi
Plum Orchard Wildlife Management Area 8.5 km / 5.3 mi
The Summit Bechtel Family National Scout Reserve 8.7 km / 5.4 mi
Love Hope Arts 9.1 km / 5.7 mi

Facilities

Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Laundry service
Fireplace
Hotel safe
Lift access
Garden
Bar
Restaurant
Banquet hall
Conference room
Meeting room
Indoor freshwater pool
Game room
Breakfast
Picnic
Billiards
Meal plans

Available board options

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room options

  • DOUBLE TWO DOUBLE BEDS NON SMOKING DOUBLE • TWO DOUBLE BEDS NON SMOKING DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKING
    No room image available

    DOUBLE • TWO DOUBLE BEDS NON SMOKING

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO DOUBLE BEDS NON SMOKING
    Room code DBL.2D-NM
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    DOUBLE • TWO DOUBLE BEDS NON SMOKING

    DOUBLE TWO DOUBLE BEDS NON SMOKING
    DOUBLE • TWO DOUBLE BEDS NON SMOKING
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE Accessible KING SIZE BED DOUBLE • Accessible KING SIZE BED DBL.H6-KG
    DOUBLE Accessible KING SIZE BED
    No room image available

    DOUBLE • Accessible KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic Accessible KING SIZE BED
    Room code DBL.H6-KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE Accessible KING SIZE BED

    DOUBLE • Accessible KING SIZE BED

    DOUBLE Accessible KING SIZE BED
    DOUBLE • Accessible KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING BED NON SMOKING DOUBLE • KING BED NON SMOKING DBL.KG-NM
    DOUBLE KING BED NON SMOKING
    No room image available

    DOUBLE • KING BED NON SMOKING

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING BED NON SMOKING
    Room code DBL.KG-NM
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING BED NON SMOKING

    DOUBLE • KING BED NON SMOKING

    DOUBLE KING BED NON SMOKING
    DOUBLE • KING BED NON SMOKING
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED DBL.KG
    DOUBLE KING SIZE BED
    No room image available

    DOUBLE • KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE TWO QUEEN BEDS DOUBLE • TWO QUEEN BEDS DBL.2Q
    DOUBLE TWO QUEEN BEDS
    No room image available

    DOUBLE • TWO QUEEN BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO QUEEN BEDS
    Room code DBL.2Q
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO QUEEN BEDS

    DOUBLE • TWO QUEEN BEDS

    DOUBLE TWO QUEEN BEDS
    DOUBLE • TWO QUEEN BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE SUPERIOR KING BED DOUBLE • SUPERIOR KING BED DBL.KG-SU
    DOUBLE SUPERIOR KING BED
    No room image available

    DOUBLE • SUPERIOR KING BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic SUPERIOR KING BED
    Room code DBL.KG-SU
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE SUPERIOR KING BED

    DOUBLE • SUPERIOR KING BED

    DOUBLE SUPERIOR KING BED
    DOUBLE • SUPERIOR KING BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Holiday Lodge Hotel & Conference Center

6.4
Good
209 Reviews
Cleanliness
6.8 /10
Service
7.8 /10
Comfort
6.8 /10
Condition
5.4 /10
Amenities
5.6 /10
75 reviews shown
6/10
Pleasant
05 Dec 2023
Gary
the facility was old and out dated, there was supposed to have breakfast for us and they did not, during the night is was noise in the room and a light outside the room kept the room lite during the night. bed was uncomfortable
10/10
Exceptional
20 Nov 2023
Brian
Hotel was recently bought. They are doing a total renovation of it. When its finnished itll be tremendous. Staff very polite. My stay was just great have no qualms.
Business Family
2/10
Poor
15 Nov 2023
Christopher
I chose this hotel because it had good reviews and was listed as a 3-star hotel. It is most certainly not a 3-star hotel...this is a 1-star hotel and it's awful. The beds are so uncomfortable I could barely sleep and it ruined by climbing trip. I left early because the room was so bad and I was so uncomfortable. Nothing has been updated in decades, it's gross/dirty, the air is stale, everything in the room is grungy, the WiFi is actually useless, and it's just a terrible spot in all honesty. It is not worth $100/night at all and I would not recommend staying here. I really wish I could get a refund.
Leisure Self
2/10
Poor
09 Nov 2023
Robert B
The place is awaiting a renovation. All but a few rooms are closed off. Amenities are all closed. Everything is dilapidated. New owners should forego the few dollars they get from renting 10 rooms out of 300, and just await the renovations.
4/10
Poor
30 Oct 2023
Andrew
Got a call 20 minutes before checking in that the room I had booked (king bed) weeks in advance was no longer available and that I'd have to take a room with double beds (which was cheaper than my King room) but I wouldn't be refunded the difference. Was told there wasn't anything they could do since they were 'renovating' ALL of the king rooms apparently.

This place is definitely in need of renovations too as it's straight out of the 1980s... don't expect the wifi to work either because it doesn't. The rooms also lacked privacy blinds on the windows aside from some ultra-thin see-through material that doesn't block anyone from looking in. We were on the 2nd floor but our room was wide open for people to look in (as 2 men did) from across the way. There was no way to prevent them from looking in since there weren't any blinds on the windows or curtains. Aside from the price, there aren't any real redeemable factors for staying at this hotel and I would suggest avoiding it. It doesn't help that the exterior of the building looks like it has been abandoned for years.
Leisure Partner
4/10
Poor
22 Oct 2023
Sharon
Even though we showed up after 9pm, our room was not ready, in fact, they sent us to the room apparently without knowing the room was in disarray..beds not made, sheets thrown around the room, etc. We were given another room with the unnecessarily long explanation of the many reasons this could have happened before giving us another room. There was also a promise of telling management in the hopes that it would be made up to us..of course, nothing came of this because we booked through Expedia.Both hotels booked through Expedia have a real distaste for the partnership and vocalize it as if it's the customer's problem or fault that this is not amenable to the hotel...according to them. When asked about the \"fitness area\", we were quickly warned that we may see some disrepair because they're doing a multi-million dollar reno that makes everything look terrible. As I went to the area, I saw the \"reno\": wallpaper being removed to reveal an obvious huge mold issue, filthy carpet, abandoned rooms, outdoor furniture inside,etc. Breakfast was a limited odd selection with paper plates and plasticware. Very sad, but certainly misrepresented on Expedia...shame on you for not knowing your properties better.
Leisure Friends
4/10
Poor
22 Oct 2023
Carol
They are apparently under renovations but none of this was conveyed during booking. The place obviously is in need of renovations, it is in very poor shape. The pool, hot tub and restaurant bar were closed. The only positive is the room was clean and neat.
Leisure Family
4/10
Poor
20 Oct 2023
Joshua
Hot water and Wi-Fi both were out during my stay. Overall this is a pretty run-down place not worth what I paid. I would put it about tied with your common $80/night motel. I paid about double that, and will not be staying again.
6/10
Pleasant
15 Oct 2023
Carlos
This property as they mentioned, is under new owners and being remodeled. It should not be open as it is, take the loss till it’s really ready to accept guests, it not under the present conditions, too numerous to relate here.

Leisure Family
4/10
Poor
08 Oct 2023
Verified traveler

Stay away

The place is a mess. In need of a full renovation, which they said was imminent. No working wifi, no hot water, dirty public areas. The staff was friendly and professional.
Partner
2/10
Poor
01 Oct 2023
Tambra
This was the worse place I ever stayed at door wouldn’t lock wall paper and water damage everywhere bugs flying around board in window so bad
Leisure Partner
6/10
Pleasant
27 Sep 2023
Milan
We stayed here after a long day of sightseeing and it was pretty nice. Bar and restaurant were no longer open but the breakfast buffet was pretty good. The whole place just kind of needs a makeover which we were told it was recently purchased by different owners that were looking to renovate and get back to it's original glory. I wouldn't shy away from here but also wouldn't say it'd be my only choice if there were different options. I'd give the new owners the benefit of the doubt though. The front desk girl although I forget her name was surely a go getter that should help make people want to stay there also. She was knowledgeable and very easy for us to talk to also helped us with a slight issue.
Leisure Partner
10/10
Exceptional
26 Sep 2023
Joan
While we were there the elevator was broken. The staffed helped with moving luggage for checkin.
Leisure Family
8/10
Excellent
19 Sep 2023
Cynthia
Staff was super friendly, easy first floor room to roll my bike into. Decor is dated, wall paper peeling off. But all in all. I'd stay again.
Leisure Self
2/10
Poor
17 Sep 2023
Ronald
The following items were not available or out of service: Wifi, vending machine, ice machine, elevator, pool, coffee in lobby, tissues in room. At breakfast the powdered scrambled eggs were stone cold and very poorly prepared. .They were grainy. There were no knives available at breakfast. The early morning clerk at the desk had no access to systems to check us out and provide a receipt. I do not feel this property was ready to do business and we were very dissatisfied with it.
Leisure Partner
4/10
Poor
10 Sep 2023
Holly
The rooms while falling apart, quite literally (wallpaper peeling, doors broken, walls cracked) we’re at the very least clean, bedding, bathroom etc, as much as they could be with extremely outdated furniture and fixtures. The black out curtains had multiple tears and holes in them so there was always light coming through the sheers. Definitely needs updated and a good deep cleaning throughout the hotel, the hall and entryway carpet was disturbingly dirty and stained. Everything was dusty and very outdated. Will definitely not be back. I will say the staff was very friendly.
4/10
Poor
06 Sep 2023
Yvette
Staff is nice but the place needs to be renovated. Will not stay here again. Needs a lot of work.
6/10
Pleasant
05 Sep 2023
Ben
This is a hotel in decline. Much of the property was closed off or in desperate need of repair. There are some parts where construction was being done, but I didn't get the impression work was being done consistently. Pool was closed, gym was laughably outdated. Restaurant/lounge was also shut down, as well as all vending machines. That being said I could tell they were trying their best. The room was clean, and the parts of the hotel that were open were also clean and orderly. I do hope they are able to finish repairs and get back up to speed, they have a lot of potential.
Leisure Family
8/10
Excellent
04 Sep 2023
Raghavendra
Property bit old
Leisure Friends
2/10
Poor
03 Sep 2023
Jean
DUMP
Leisure Family
4/10
Poor
28 Aug 2023
Daniel

Minimal accommodations

Peeling wallpaper in room and bath areas. Disappointed that restaurant, Wi-Fi, pool all closed. Mini fridge in room was nice along with microwave in lobby.
Friends_and_family Family
4/10
Poor
28 Aug 2023
Beth
This property is under new management and I understand it takes time to renovate a property. But while in this stage I do believe they need to let the customers know that the property is in really rough shape prior to paying over rated price for a poor place to stay.
4/10
Poor
25 Aug 2023
Winifred
The shades and curtains for the bedroom window was raggedy, carpet was dirty and bathroom bathtub drain stopper was broken. I let the water run for 15 minutes before I could get hot water. I have always stayed at this hotel when I came to conference but until they do better, never again
Business Family
6/10
Pleasant
24 Aug 2023
Verified traveler
Staff are very nice. Hotel is very tired appearing. Peeling wallpaper, stained carpets. The elevator and wifi are not working.
There are signs that they are planning a major upgrade and hope that is the case.
Friends_and_family Family
4/10
Poor
21 Aug 2023
Robert
Although the front desk staff were pleasant, it was very apparent that the property was very rundown. There was no Wi-Fi, pool, vending machines, poor TV reception, and the free breakfast was marginal. We really should have looked at reviews online prior to booking and staying at this property. Unfortunately, there are a few hotels in the Oak Hill, West Virginia area. We were told there is a new owner, but it is our recommendation that the property should close and have renovations and upgrades made before they open it the public again.
Leisure Partner
8/10
Excellent
21 Aug 2023
peggy

Ok stay

Unfortunately for us, the hotel was going through transition. No Wifi no vending machines and no ice machine along with the restaurant being closed. Parking lot super dark but hotel right off interstate. Friendle desk clerk but not professional dressed wearing flip flops and sweatshirt .
Partner
2/10
Poor
09 Aug 2023
darin

The Owner needs to be honest with the customer.

This place needs to be shut down until its renovated. The staff has been telling people its under new management and renovation but nothing has happened in over a year. The roof over the pool and spa are caved into the standing water and they put paper over the windows so the guests do notice. The front façade and roof was falling off. There was a sign at the desk saying there is no bar or restaurant or Wifi or Elevator or pool or spa.. Is HOTEL.COM NOT READING THE REVIEWS.. I don't blame the staff they are all doing what they can. THE OWNER is responsible and is not being honest at the time of booking. I would have camped if I knew all this stuff was out of order. The staff is not to blame- The rooms were clean (old sheets and torn drapes.)
Partner
6/10
Pleasant
08 Aug 2023
Diane
Our room itself was clean and somewhat updated. The rest of the facilities clearly are in need of some TLC and updating. Breakfast items were very limited and some supplies like creamer were unavailable on the morning we ate breakfast. This hotel was priced a little bit cheaper than others in the area and for the timeframe we stayed. The staff noted that they were under new management and that hopefully upgrades would be coming in the future.
Leisure Family_with_children
2/10
Poor
07 Aug 2023
John
Wifi and elevator broke. Breakfast was minimal. Place looked rundown.
Leisure Partner
4/10
Poor
06 Aug 2023
rose
no wifi, elevator not working, lobby restroom closed, bar and restaurant closed.
Breakfast tables dirty and broken, seats ripped. Food buffet only eggs, biscuits, gravy and potatoes. 2 mornings no coffee, eggs, or potatoes.
No bread, yogurt, fruit, waffle machine or pancake machine.
Complained about no coffee in lobby and breakfast room to 2 employees behind the counter just talking. Never cleaned the tables or checked the food buffet.
Leisure Self
4/10
Poor
06 Aug 2023
Stephen

As advertised by several reviews

Stayed for one night with my boys. Hotel was very dated. Wall paper coming off walls in stairwell. Amenities were all closed (but knew that coming in). Probably my biggest disappointment was the fact that the pillows on the bed were all half pillows. There were no full size. That may be fine for my kids, but I created a very uncomfortable nights sleep. Both double beds also were sloped and not level. My younger son actually slid out of bed in the middle of the night. I only needed one night, but if I had needed a second, I would’ve found another place.
Friends_and_family Family
2/10
Poor
03 Aug 2023
Ariel
The listing on Expedia did not match the hotel whatsoever. The elevator did not work, the pool was closed, there was no wifi, and there was no cable tv. They did have breakfast, but it was the exact same thing every morning. Apparently, we were told by an employee, that the hotel had recently been bought and it was under renovations. We did not see any construction workers nor any renovational work being performed at any time during our stay.
Leisure Partner
6/10
Pleasant
30 Jul 2023
Karen
Looks like it used to be nice hotel but now old. No WiFi, pool not open and evening restaurant not open. They say due to construction but I didn’t see any. Fine for a basic overnight stay
8/10
Excellent
30 Jul 2023
Jason
Property is undergoing maintenance. Elevator, pool, hot tub are out of service. Internet is not working also. Rooms and hotel are clean. Just bad timing.
Leisure Pet
4/10
Poor
28 Jul 2023
Nathan
Free breakfast
Leisure
6/10
Pleasant
27 Jul 2023
Stephen
Restaurant/bar closed. Elevator broken, not working. Ice machine broken. Sauna closed. Room was clean and well air conditioned. ( very hot outside). All and all not a place I would recommend
10/10
Exceptional
27 Jul 2023
Andrew
will stay again
2/10
Poor
27 Jul 2023
Jana
A BAT LANDED ON ME WHILE I WAS TRYIMG TO SLEEP. THEY REFUSED TO REFUND ME. That’s all you need to know.

I had to book at this place because it was literally the only room in town and I had to be there for work. We live in a rural area and hotels being booked up isn’t usually a thing but there was a big Boy Scout Jamboree happening and I spaced it so I had to make do. I’m a native WV Farm girl and an RN. I’m fine as long as there’s no bugs/critters and it’s clean.

Lobby looks like it was decorated circa 1991. It’s dingy and dated. Staff was out front sitting on the curb smoking. They greeted me quickly and were super nice but I’m not sure anyone had teeth—also fine, we’re a poor rural state. It gave me pause but I try not to judge. Elevator was broken and room was on the 3rd floor. I was exhausted from a long drive and 12 hour shift so that was a chore with luggage but also—fine. I’m a big girl and I can carry some stuff. Had to go buy a power strip with USB ports bc there’s not any in the room. Also fine. I’m flexible.
All of this to say my expectations were low and they somehow still managed to screw it up. Bats happen—especially in a rural area in an older building under renovations. But I was TERRIFIED seeing a bat fly at me (AFTER I TURNED ON THE LIGHTS BC I FELT IT LAND ON ME IN BED) and the two staff who came upstairs to “help” me were anything BUT helpful and apologetic. Instead I was gaslit—the guy literally told me there was no bat.
2/10
Poor
26 Jul 2023
Norra
Everything was broken, the ATM, the pool and the elevator. It smelled and there was mold on the walls in the hallway. Several room doors were just open as we went down the hall, and the clerk had to use the master key to let us in because the room wouldn’t unlock. Breakfast was bare and not worth it. Seriously, we didn’t stay the second night.
Leisure Family
2/10
Poor
25 Jul 2023
Mary
We were very disappointed in this hotel & surprised that Expedia even would recommend it! First, the elevator & Wi-fi weren’t working. Then our shower would not work. They had the stairway doors & even the front door propped open, & there was no attendant when we were checking out for us to talk with, & we waited about 20 minutes. We—along with several other guests—said they would never stay there again!
Leisure Family
4/10
Poor
24 Jul 2023
Michael
This looks like the remains of a once fine hotel. It is definitely not a 3 star hotel at this time. The wifi, pool, hot tub, restaurant, bar, elevator, and pop machine were all closed. The included breakfast was sparse but adequate, although I ate my bran flakes out of a cup filled with creamed coffee since there was neither a bowl nor milk available. The staff did accommodate us with the requested rolling bed for our son, but they had to \"find it\" for us after check-in. All in all, this was not worth the price compared to the listed prices for other hotels that were nearby.
Leisure Family
4/10
Poor
24 Jul 2023
Sara

Nothing like it says

When I checked in I was told I should have received a phone call (I did not). The pool, hot tub, restaurant, and bar are all down for 'maintenance'. (It appeared the roof fell in)
The elevators were out of order, and the wifi was down. After reading several reviews afterwards, it appears this has been ongoing for almost a year. Comfy bed but stained blankets and very small pillows. Property has a lot of potential and the breakfast was great. Friendly staff. But overall, do not recommend.
Partner
4/10
Poor
21 Jul 2023
Kristina
The property looked nothing like the photos. Building needed major renovations. Pool was closed. Restaurant was closed. Room was clean but needed remodeling. Old wallpaper , old carpet.
Leisure Family
6/10
Pleasant
16 Jul 2023
Nikki
Nice and quiet. 10-15 min away from 2 white rafting locations. Easy access to/from highway. Under new management, so many amenities were not available which weren’t mentioned at booking. Can’t say if that’s lack of hotel notification or failure on Expedia’s part. Otherwise, decent place to sleep.
Leisure Family
6/10
Pleasant
01 Jul 2023
Douglas
Property was run-down and in poor repair. Lounge, grill and swimming pool were closed. Breakfast was poorly laid out with insufficient cutlery and no staff to ensure proper service
Leisure Family
4/10
Poor
30 Jun 2023
Krista
So far, within 15 mins, I’m not overly impressed. It was difficult to turn the shower on. I had to push on the wall and yank the knob really hard to get it to turn on. Then it took 5 mins just to get lukewarm water. After about 10 minutes of letting it run, it finally got hot. Be careful getting out of the shower.. make sure you put a towel down first or you’ll slide. The room was nice and roomy. Decent price for what you get.
Leisure Partner
10/10
Exceptional
24 Jun 2023
Aaron
This is a great place to stay. There are many restaurants and towns close by. The hotel is quiet with friendly staff. It is extremely convenient to all the outdoor activities in the area. I would definitely recommend it.
Leisure Self
8/10
Excellent
22 Jun 2023
Joseph
Some facilities not available due to ownership change and renovations.
Leisure Self
8/10
Excellent
21 Jun 2023
Christopher
They helped accommodate my need for an early check-in, allowing me enough time to get settled and take a shower before I needed to head out that evening, not to return until about midnight.
Self
2/10
Poor
19 Jun 2023
Christine
The fridge im my room had fiod left in it. They pool and hottub aresa not in working condition the restaurant and bar was closed down my door key wouldnt work properly the front desk hardly had anyone there to speak to about anything the Breakfast was just awful. They should also have on there website that the amenities they offer are out of order at this time due to there renovation and new ownership to the building
Leisure Pet
10/10
Exceptional
17 Jun 2023
CYNTHIA
The room was great. Clean and everything worked as expected. The staff was very friendly. When they get the restaurant open again, I'm sure it will be a great place to eat. The breakfast would've been excellent also if they would've kept the food trays filled. The first morning we didn't even eat here because there wasn't anything left. Second morning there was just enough eggs and sausage left for us and the coffee was empty at 8 o'clock.
Leisure Partner
2/10
Poor
08 Jun 2023
Larry
No Restaurants both were closed, Elevator out of service, pool and whirlpool were drained and not functional. Lock on room door broke so you couldn't lock the room.
Morning Bfast was horrible, cereal but no milk, nothing to drink, they had eggs and biscuits with gravy and that was it. Wouldn't stay there again if you paid me.
Leisure
2/10
Poor
08 Jun 2023
wally
This place is a dump. Everything was old and worn out.room was adequate. carpets were stained, wallpaper was pealing off the walls. Mattress was worn out. facilities were shot, elevator was out of order, as were public bathrooms. pool and spa had no water. restaurant was closed, breakfast was stale biscuits and gravy and \"eggs\". .Avoid this place, comfort inn 3 miles away is a better option. Will not stay there again
Leisure Self
4/10
Poor
07 Jun 2023
cynthia
Old, dirty, in need of new furniture, paint, carpet, curtains, needs complete renovation. Lack of staff. Cafe was lousy. No one ever replaced breakfast food or dishes during 3 hr breakfast buffet. Had to ask for coffee to be made. No staff around to maintain breakfast food, clean up after guests left tables. One of the worst hotels I’ve ever stayed in. Indoor pool was empty and hot tub had dirty brown water in it. I had to ask housekeeping to clean bathroom toilet , sink and tables in room as soon as we checked in because you could see the dirt.
Leisure Friends
4/10
Poor
05 Jun 2023
Karen
My family stays at the hotel 2-3 times a year and been doing it for 10 plus years. I went with 3 family members in Feb it was awful. The bar was closed and the piol was empty we were looking forward to the pool. We asked front desk about it was told they were remodeling. We told them we was planning on staying there Memorial Day weekend along with lots of family having a reunion also visiting family gravesites in Oak Hill . We were informed it would be opened. Well it wasnt..but nothing had been done to pool or bar also main bathroom near front desk was still closed...so after travelling you wouldn't be able to use the restroom til after you check in. I arrived with my 78 year old mom on Friday May 26th after checking in and having a cart with cooler,3 bags and pillows was told we was on the 3rd floor but would have to take the stairs cause elevator was broke. I told them there was no way we could carry all our stuff up the stairs. They found a room on 1st floor. Finally got to room went to get ice well ice machine said out order to yse 3rd floor ice machine walked up to 3rd floor it wasn't working either. My room was clean along with 2 other rooms family had got...but my brother made it in and ac was broke they moved him his wife and 2 yr old grandson to another room. The ac worked but room was dirty bathroom had hair on toilet and tub. My sister then checked her room same problems but bed bugs also which she had pictures of. The other family went to different hotels
Leisure Family_with_children
6/10
Pleasant
04 Jun 2023
Austin
The property is not well kept up at all. The google pictures do not accurately reflect the property in its current state.
Leisure Family
4/10
Poor
02 Jun 2023
Donna
Indoor pool & bar was closed... elevator was broke.. restaurant was closed.. only open for breakfast which was disappointing & not enough food or fruit.
Leisure Family
6/10
Pleasant
31 May 2023
teresa
Elevators, vending machines, and public restrooms were not working. Wallpaper was peeling off the walls. Window blinds were ripped and full of large holes.Property was not safe. The staff were friendly and helpful.
Leisure Family
8/10
Excellent
29 May 2023
Verified traveler
Pillows were size of throw pillows. Sheets stained. Dusting was needed. Our dog was eating remnants of something from carpet.
Friends_and_family Family
10/10
Exceptional
29 May 2023
Clifford
Very nice hotel to stay. The staff were amazing and made sure we had everything.
Leisure Partner
4/10
Poor
24 May 2023
Elizabeth
The lobby was inviting & cozy. The desk clerk worked diligently under adverse circumstances to be accommodating. Beds were comfortable. The 4th Room we finally were put into was clean and quiet. Nice TV, fridge, and coffeemaker.
Con: The lobby restrooms were unusable because they had been deliberately sabotaged by a previous user. The pool was drained. The original room we were given was on an upper floor but the elevators were broken. Next room we were given was already occupied! 3rd room we got had not been cleaned from previous occupant - dirty sheets, towels, and bathroom. 4th room was clean and comfortable, but after we got unpacked we discovered the shower/bathtub faucet was not functional. We could not shower or bathe. I tried repeatedly to contact the front desk about this but the calls did not go through or were unanswered. So, Broken ice machine, elevators, vending machines, room telephone, shower, and it is under construction.
This lodge has great potential, and helpful staff, but it is not completely ready for guests.
10/10
Exceptional
23 May 2023
JOHNNY
.
4/10
Poor
22 May 2023
David
need to be upgraded a lot
Self
8/10
Excellent
22 May 2023
joo young,
Couldn't tell much, the hotel is under renovation.
Location is good and quiet area
Leisure Family
8/10
Excellent
22 May 2023
David
The staff was friendly, room was clean, and it was quiet.
I was disappointed the hotel bar was closed and a couple of the windows of the bar were busted out as well as the trees in the courtyard had been cut down but the wood had not been removed.
Was told the property was under a major renovation and the were in the process of getting their liquor license renewed and they were having to clean up issues they were not aware of that hadn't been disclosed by the previous owner.
Otherwise, I've stayed here several other times and have always had a quiet stay, which was the case this time other than the renovation.
Leisure Family
2/10
Poor
22 May 2023
Angela
The restaurant and lounge had been closed for months which was not mentioned or in the description the pool was drained not in use the elevator wasn’t working and the 3rd floor stunk everything was so outdated.
Leisure Partner
8/10
Excellent
19 May 2023
Laurie
I have stayed here before and will do so again. Rooms are large and clean. Beds are comfortable. Great water pressure in shower! We had connecting rooms which is important when traveling with family. Staff is super nice. Included breakfast was adequate and hot. Parking free and easy. Decor is dated but furnishings comfortable.
Leisure Family
10/10
Exceptional
17 May 2023
Cynthia
This property has been sold and is due for a complete renovation, so currently is pretty shabby., although quite satisfactory for an overnight.

Leisure Friends
4/10
Poor
14 May 2023
Verified traveler
I was supposed to have a non smoking room, it reeked of cigarette smoke!
Self
10/10
Exceptional
01 May 2023
June
The property and hotel rooms are very spacious but a bit outdated. But I heard new owner has new plans. Staff was absolutely amazing!
Leisure Family
10/10
Exceptional
19 Apr 2023
David
🙂
Leisure Family
10/10
Exceptional
16 Apr 2023
Wanda
I had a problem with the location on my room . Teresa at the front desk with her trainer we’re so polite and understanding. This is a hidden gem with great and friendly staff. They make you feel at home and the room was large!
Leisure
8/10
Excellent
05 Apr 2023
Marshay
This was a nice place to stay that’s was 3 minutes from where we visited. It was clean and the room was a nice size. The only complaint I have is the so called breakfast buffet hours were 6-9am. That’s really early when I’m vacation. Also, there wasn’t any non pork selection. There was eggs and sausage, sausage gravy and pastries. Other than that, I would definitely recommend. A bonus was it was right off intrastate 19.
Leisure Family
4/10
Poor
04 Apr 2023
Samantha
The workers were very nice however the property is very old and run down. The pool was closed, the hotel lounge and bar was closed, half the hotel was shut down. Our room was clean enough but the air conditioning unit was old and dusty. The breakfast in the morning was okay- the biscuits and sausage were good and the eggs were okay. We won’t be staying here again.
Leisure Family
10/10
Exceptional
03 Apr 2023
jerome

Great Value, Very Clean

Great value, very clean, easy access from highway, comfy bed.
Partner


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Comfort Inn New River

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Hotel amenities include free breakfast, free WiFi, a seasonal outdoor pool, an exercise room, access to copy and fax machines and banquet and meeting rooms. Your guest room includes a refrigerator, microwave, coffee maker, hair dryer, desk, iron and ironing board.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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Comfort Inn New River

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Quality Inn New River Gorge
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Quality Inn New River Gorge

FAYETTEVILLE, 103 Elliotts Way

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Get more for your money at the Quality Inn New River Gorge hotel in Fayetteville, WV near New River Gorge Bridge. Nearby attractions include New River National Gorge Preserve, Haws Nest State Park, Babcock State Park and Tamarack.

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Econo Lodge Mt Hope WV
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Econo Lodge Mt Hope WV

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Our pet-friendly Econo Lodge hotel is easy to book, easy to find and easy on your wallet, making us the ideal travel stopover in Mt. Hope, WV.

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Econo Lodge Mt Hope WV

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