Douglas Arms Hotel

10/10

Exceptional

26 Feb 2026

Michael

Had a great stay. We were met by Karen when we first arrived, she (like all the staff) was very friendly and couldn't do enough to help.
We had a lovely meal and the breakfast was also delicious.
Room was perfectly clean and tidy.
Would definitely stay again.

Partner

10/10

Exceptional

15 Jan 2026

Natasha

Staff were lovely and our room was clean and very comfortable. We enjoyed breakfast and dinner. Would definitely stay here again.

Leisure Family

10/10

Exceptional

30 Sep 2025

Stephen

Staff were fantastic a hotel worth supporting

Friends_and_family Friends

8/10

Excellent

25 Sep 2025

Barbara

Excellent evening meal and breakfast. Very helpful staff. Bright, clean room.

Leisure Self

10/10

Exceptional

31 Jul 2025

Rebecca

Good for business trip

Comfortable room, friendly hosts, good food

Business

8/10

Excellent

17 Jul 2025

Glenn

Very cery good and exeptionally helpful

Business

10/10

Exceptional

15 Jul 2025

George

Short stay in Castle Douglas

Had read good reviews of this hotel, so decided to book and it was great. Was only here 1 night, but would definitely stay again.

Bedroom & bathroom clean and comfortable and a nice comfy bed too. Dinner was great as was breakfast next morning. Staff all friendly, welcoming and helpful.

Easy parking either in dedicated patron’s car park or on street. Great location for exploring the area and Castle Douglas itself is a nice town with lots of independent businesses and plenty cafes, delis etc,

Took a trip to nearby Kirkcudbright in the evening…only 15 minutes away and heading to Threave Gardens…only 5 minutes drive or could even walk it.

All in, a few pleasant days in the area.

Self

10/10

Exceptional

09 Jun 2025

Robert

We visited The Kings Arms hotel on a 3 night stay whilst motorcycling in the area. We were met by the friendliest member of staff who couldn't do enough for us, the room was a good sized, clean and very comfortable with 3 beds and a large modern bathroom. The evening menu had plenty of choice, sampling several options over the 3 nights, the food was excellent, i highlt recommend the haggis tower. After a good nights sleep we went to the restaurant for breakfast, various cereal, fruit and a Scottish staple porridge along with a full cooked Scottish breakfast again excellent. The bar has a good selection of beers lagers ciders and spirits. As a biker it was reassuring to know that hotels carpark was locked and secured overnight. Overall an excellent stay for bikers golfers or fishing clubs etc.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Robert

Castle Douglas Stay

Food here is absolutely beautiful. The staff are welcoming and knowledgeable. Comfortable beds too.

Partner

8/10

Excellent

18 Feb 2025

steven

Clean and Tidy

Great little Hotel and restaurant

Business

10/10

Exceptional

08 Aug 2024

Mike

Good sized single room with ensuite facilities.
Friendly staff, great food and good location

Business

10/10

Exceptional

31 Jul 2024

Russell

Will stay again. Staff and service very good.

Business

10/10

Exceptional

21 Jul 2024

Stephen

If you are down Castle Douglas way, planning to stay over, then this place is perfect. Easy and friendly checkin, spotless room and a team that went out their way to make us feel welcome and valued. Easy to see why it gets top marks. We had dinner which was excellent and the tap beer was good to! Cooked Breakfast was first class. Best sausages I have had in ages. Will defo be back.

Leisure Partner

10/10

Exceptional

14 Jul 2024

Omar

Not the cheapest but you get what you pay for.

Last minute break with our dog for tge Soap box Derby. Everything went to plan with lots of communication. No issues booking in, made welcome even the dog and everything explained if we stayed out late. Quality filling breakfast.

Partner

10/10

Exceptional

30 Jun 2024

Ronald

an oasis in CD

great welcome, very friendly & helpful staff

Friendly other guests

Partner

4/10

Poor

30 May 2024

jacqueline

wont be back

I didn't realise the room wasn't en-suite. for £80 I think a single room with a bathroom 20m along the corridor is way over priced. No shower in the very dated bathroom, TV couldn't get BBC or Alba, room small and very dated.
On the positive the service was good and breakfast was very good.

Business

10/10

Exceptional

27 May 2024

Bill

Davy the Owner I have known for years and he didn't disappoint.

Leisure Self

10/10

Exceptional

20 May 2024

Richard

This is a very well managed hotel. It was busy when I stayed. I had a problem, beyond the control of the hotel, but the staff managed it perfectly. I would stay again.

Leisure Self

10/10

Exceptional

19 May 2024

K

Very pleasant stay

David and his team looked after us well, providing a nice comfortable room with good quality beds, a bathroom and towels. Downstairs is the local bar and dining area where a good selection of beers are served. The Kings Arms is located in the central part of Castle Douglas and includes secure parking. We had a nice stay.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2023

Ewen

the hotel was first class the staff friendly and the food ace, overall 10 out of 10 I will definitely use again

Self

10/10

Exceptional

02 Oct 2023

Bill

Traditional friendly scottish hotel which suited my needs very well.

Leisure Friends

10/10

Exceptional

27 Sep 2023

Verified traveler

Excellent, stay wonderful staff and delicious food

Friends_and_family Friends

10/10

Exceptional

14 Sep 2023

Michael

Difficult to fault; as the saying goes, does exactly what it says on the tin. No pretensions, no luxury, just down-to-earth excellence. Efficient management, first-class staff who are attentive and most helpful. Kitchen staff willing to adapt to the foibles of guests. An all-round excellent performance. And easy parking to boot!

Just two little quibbles. I can understand why folk don't like name badges but those in charge should introduce themselves; they may be well known to regulars but that is no help to complete strangers. And what a shame that in a well-produced menu the chef has not succeeded in mastering the art of crispy batter.

10/10

Exceptional

12 Aug 2023

James

Lovely hotel in Castle Douglas

We loved this hotel. The staff and owners were all so lovely and helpful, giving us some bread so our daughter could feed the same at the nearby loch. The meals were great and the rooms comfortable. Wholly recommended.

Friends_and_family Family

10/10

Exceptional

12 Aug 2023

Alexis

Fantastic hotel!

Absolutely fantastic hotel with full restaurant and bar. Dog friendly with a private car park. Delicious food with quick and friendly service. Room always clean and comfortable with possibly the greatest shower I have ever used - hot and strong! So grateful for the fantastic stay, we had come up to allow me to take my driving test and their fabulous breakfast helped prepare me! I passed my test! Thank you again.

Friends_and_family Family

4/10

Poor

31 Jul 2023

Edward

Embarrassing choice of hotel for my Thai friend

This room was booked to host a guest coming from Thailand. She, (the guest) has travelled from the far East expecting a warm, friendly greeting and family get-together in Scotland. She didn't expect to have a Christian religious service taking place in the guest's lounge on Sunday morning. Nor did I, when I had to try and explain that this is not normal in any hotel that I as a British person have ever experienced... She also didn't enjoy having a separate bathroom as I paid for a room with a bathroom inside the room. She and I certainly did not expect the bar to close abruptly at 10.30 pm on Friday and Saturday night and NO suggestion of a resident bar/lounge available after 10.30 pm. Furthermore, the person who ordered our party of six out of the bar was at best, unprofessional and at worst, quite rudely abrupt with ordering us to drink up and get out. I have no problem with the cleanliness of the place and the food was very good and I was happy to tip the waiters who gave us good service, but... I will never book this place again because I have no wish to embarrass any other friends from Thailand or anywhere else with such a bad choice of places to stay in Scotland.

Self

10/10

Exceptional

23 Jul 2023

John

Short notice booking

Swift and efficient checkin. The young lady on reception was very helpful with local information and arranged and setup a table for dinner while i dropped my luggage to my upgraded room.

My room was recently decorated and spotless. Bed very comfortable.

Due to my early morning departure a packed lunch was arranged at no extra charge.

Overall i would recommend using the hotel.

The staff are key to operating first class service in the hospitality world, all friendly polite and attentive to detail.

Friends_and_family Friends

8/10

Excellent

15 Jun 2023

Frances

It was a very central location very convenient for getting about Dumfries and Galloway. The staff were very welcoming and very helpful. The room itself was good the meals were nice also

Leisure Partner

10/10

Exceptional

21 May 2023

Lesley

All the staff were very friendly and helpful, even before we arrived as we had been severely delayed en route, as allowed us to arrive late. Felt looked after, and like old friends.

Leisure Partner

10/10

Exceptional

28 Apr 2023

Peter

As above, I look forward to revisiting.

This was booked at short notice and my son has a gluten intolerance and worries about food, however the staff were brilliant in seen to our needs, they also serve a great pint of beer with superb steaks.

Business

10/10

Exceptional

27 Apr 2023

GARY GEORGE

Clean and quiet room in center of town with plenty of options for dining in hotel or within walking distance. Definitely would stay again.

Leisure Family

10/10

Exceptional

22 Apr 2023

Robin

Very friendly hotel

Leisure Self

10/10

Exceptional

09 Apr 2023

Pawel

Is amazing time is me family

4/10

Poor

29 Dec 2022

Keith

Think it had been closed a few days. Brrr

The hotel was freezing throughout and the heating was only turned on just before I arrived. The room was tiny and the duvet was a summer one. I am from the North as well so not a softy. Would have been okay if it was cheaper but expected more tbh.

Business

8/10

Excellent

21 Nov 2022

Neil

Well run old coaching inn.

Very helpful hosts. Went out of their way to be of service. Everything was dealt with very promptly.
Rooms very clean and appeared recently decorated.
My partner found her bed too hard for her liking and didn't sleep well. I slept fine. Water pressure in the en suite shower was low.

Partner

10/10

Exceptional

05 Nov 2022

Kathleen

Enjoyed our return visit friendly owners and staff, brilliant evening meal and breakfast

Leisure Partner

10/10

Exceptional

18 Sep 2022

Gráinne

Beyond expectation

This was better than the photos suggest. It turned out to be a well-run small hotel where everything worked and the owner was actively looking after people without being intrusive. Cosy bed, quite good and very plentiful food. Easy-going.

Partner

10/10

Exceptional

13 Sep 2022

Richard

Lovely Hotel

The staff were very friendly and the hotel is very dog friendly. In fact there is a large park within 5 minutes of walking from the hotel where the dog can be exercised. The food was also excellent and was freshly'home cooked'.

Friends_and_family Family

10/10

Exceptional

27 Aug 2022

Verified traveler

Clean and friendly with excellent breakfast

Friends_and_family Friends

10/10

Exceptional

20 Aug 2022

Edith

Five star

Could not fault anything about our stay, lovely friendly welcoming staff, would go back and stay again and would highly recommend staying here

Partner

10/10

Exceptional

14 Aug 2022

Paul

The location in Dumfries and Galloway allowed me to access locations associated with The Wicker Man film so managed a few in a very short time.
The staff were very friendly and very helpful and breakfast for veggies was excellent.
My Westie Max enjoyed his stay and the fuss he received.
A well situated historic property in Castle Douglas.

Leisure Pet

8/10

Excellent

30 Jul 2022

Robina

Refurbished rooms, good food.

Good single room, no on suite bathroom/toilet end of passage for my personal use.
Very clean hotel, friendly helpful staff,
Only ate breakfast, large well cooked meal.
With plenty of extras. Hotel has a good reputation for excellent food.
Enjoyed my three night stay.

Self

8/10

Excellent

05 Jul 2022

Richard

Castle Douglas stay

Great check-in, super staff, great food,

Business

10/10

Exceptional

04 Jul 2022

Ruth

Perfect.

Extremely friendly staff. Spotlessly clean throughout. Fantastic breakfast.

Partner

10/10

Exceptional

04 Jun 2022

Rachel

A lovely hotel with warm, welcoming staff and a delicious breakfast.

Leisure Family

10/10

Exceptional

02 Jun 2022

Brian

A Lovely Hotel

A very happy and comfortable stay at a central and well presented hotel. The staff were extremely friendly and my wife and I have nothing but positive things to say. Excellent in every particular.

Partner

10/10

Exceptional

29 May 2022

peter

Central accomadation

Friendly staff and a good breakfast

Friends_and_family Friends

10/10

Exceptional

06 May 2022

Verified traveler