Name: Reiah Hotel Otsu Ishiyama
Address: 9-21,Awazucho, Otsu, 520-0832, JP

8/10

Excellent

31 Dec 2022

MAKOTO

Good hotel!

Leisure Self

10/10

Exceptional

15 Apr 2018

Verified traveler

Nice and comfortable hotel really close to Kyoto

Finding an hotel in Kyoto in the Sakura season is challenging, besides expensive. The Reiah Hotel at Otsu turned out a great option, is not just nice and comfortable, it also has a good price and is only a block away from the JR Station, it takes like 20 mins to get to the Kyoto Station.

10/10

Exceptional

09 Apr 2018

Anita

Comfortable Stay in Kyoto outskirts

A comfortable stay near Lake Biwa - the largest in Japan. A bit far from Kyoto, but easily accessible by train (JR). Very close to JR and Keihan stations. McDonalds is close at hand for those who wnat a change from the excellent Japanese cuisine. Reasonably priced even in busy Sakura season. Staff impresses with highly polite interaction.

Family

10/10

Exceptional

05 Jun 2017

Verified traveler

Close to subway station. Staff are very friendly.

8/10

Excellent

10 May 2017

abner

No mistake of booking this hotel , close to train station.

Family

8/10

Excellent

18 Apr 2017

Glenn

Very accessible by public transport

The hotel is just a 2-minute walk from the Ishiyama train station. And subsequently just 15 minutes away from the main Kyoto station. Very convenient for travelers on the go. Truly good value for money

6/10

Pleasant

14 Apr 2017

Eddie

Close to JR Train station with mart and food.

Small room though for the 2 of us. Must pay to get English movies and channel which was not I expected. Can be quite noisy as close to road traffic junction beeping when pedestrian crossed. Breakfast timing was too short, should extend till 11am. Not much facilities to choose from. Good for only room. Price was a bit on the high side without breakfast!

4/10

Poor

08 Apr 2017

Henry

Search elsewhere

If it were not for the hotel staff which was very helpful, kind and respectful, I would have given it a zero star. The owner of this hotel needs to put some money into this disaster: rooms the size of a small van, walls splattered with who knows what and port-a-potty bathrooms in a closet. And 15 mins away by train from dntwn Kyoto.
I selected this based on the reviews. Be careful they are misleading. I dont want to see the staff hurt but I hope they find better jobs because I cant recommend this hotel.

10/10

Exceptional

04 Feb 2017

Very nice.

Great place to stay with kids.

Very nice.

10/10

Exceptional

24 Jan 2017

Verified traveler

Pros: The twin room is huge and clean, breakfast included.
Cons: Location, a little far from Kyoto station (about 15mins train ride)

Family

8/10

Excellent

03 Jan 2017

Angus

Nice hotel close to Ishiyama station

I had reserved two double rooms but the room size is not the same. Luckily, one of the rooms is quite spacious.

Close to Ishiyama station and it only takes about 20 mins to Kyoto by train.

10/10

Exceptional

14 Dec 2016

Jonathon

Nice Stay

Although the location is not good enough for visit Kyoto, but I like here.
Everyday need take JR about 15 of 20 mins from Ishiyama to Kyoto, but I like here to stay.
The room is big enough to stay 2 person.
Even check in time is 3PM,but when we arrive only 1:30, the staff still let us check in, and check out is
10AM.
It only 5 mins walking from Ishyama JR Station, and many food around.

6/10

Pleasant

29 Nov 2016

Catherine

Decent and affordable

This hotel is great for those who want to stay away from the crowd. It is approximately 15 minutes on the subway from Kyoto Station. Overall, the hotel is decent and convenient as far as taking the subway.

Partner

6/10

Pleasant

26 Nov 2016

Pui Man

Silent town for stay

Everything seems OK, except sometimes find cockroach on the wall. And lack of seats for breakfast. You should get up 15 mins early to catch up your schedule
Overall acceptable...

Family

8/10

Excellent

03 Oct 2016

David

Convenient hotel close to Ishiyama station

This hotel is very conveniently located close to Ishiyama station, which is on a main line to Kyoto and further to Osaka and Kobe. Beautiful lake Biwa and the Seta river are also nearby, as well as various sites of historical or cultural interest. Like most hotels in Japan, space is more limited as compared to many other countries so the room seems small by Western standards but is relatively good in comparison with other Japanese hotels of a similar price. There is free internet access and a kettle for making your own hot drinks, besides breakfast being included too. The breakfast offers both Oriental and Western style foods, although the selection is limited (which is understandable given the size of the hotel). If you wonder (as I did) why a cuckoo is calling repeatedly in the morning, the answer is found by looking out the window and realizing that the sound comes from a nearby pedestrian crossing whenever people use it to cross the road!

The hotel staff were extremely helpful in answering my questions about the local area, and other topics, and they provided a map of the local area on which they marked the locations of various places to eat in the vicinity. In general, it was a very nice hotel.

8/10

Excellent

14 Apr 2013

Verified traveler

Good value for money

Good cheap accomodation. Excellent value for money with breakfast included. Only 15 mins by train to Kyoto. One drawback is the restaurant is too small for the number of guests the hotel can accomodate so get in early for breakfast if you want to avoid the queues.

8/10

Excellent

25 Jul 2012

Verified traveler

The hotel room are clean and spacious, near subway

The hotel room are clean and spacious, near subway. Unfortunately, the hotel not located in Kyoto city.

Family

8/10

Excellent

01 Apr 2012

Greg

Excellent hideaway.

The hotel staff was very proficient in their efforts to help fix a mix up in the reservation's request by Hotels.com. Hotel was clean and well kept. The breakfast buffet was very efficient.

8/10

Excellent

12 Dec 2011

Verified traveler

It was small as expected but the people were nice and the room was clean. The breakfast was nice.

6/10

Pleasant

07 May 2026

IMAHASHI

スタッフの対応も良心的でホテル内も清潔でした。過ごしやすかったです。

Self

8/10

Excellent

22 Mar 2026

崇史

朝食は良かった。

Self

10/10

Exceptional

30 May 2025

MIHO

大変清潔で広々しているあまり行くことがない地域だがまた機会があればここに泊まりたい

Business Self

10/10

Exceptional

16 Dec 2024

IWAO

良かった

綺麗で良かった

Business

8/10

Excellent

11 Nov 2024

SHUNSUKE

不要なものが無く、合理的である。
駅に近く便利が良い

Friends_and_family Friends

8/10

Excellent

02 Nov 2024

Yasushi

予定通りに上手く行きました。

ゴルフ観戦の為の滞在。駅に近く、前回の利用とほぼ同様の理由で利用した。計画通りに予定を進める事ができました。

Self

6/10

Pleasant

17 Jun 2024

takanobu

特にありません

Business Self

8/10

Excellent

04 May 2024

takehito

京都へのアクセスよし
京都のように混み合っていないので過ごしやすい

Leisure Self

6/10

Pleasant

29 Apr 2024

Yuki

設備は古いです。GWなので仕方ないですが、設備も割に料金高めと感じました。

Leisure Family

8/10

Excellent

31 Mar 2024

Eisaku

チェクインに時間がかかる。
ホテル外の車庫の立地が良く無い。

8/10

Excellent

20 Mar 2024

Shugo

部屋も広めで良かった。追加の朝食は大変コスパが悪いと感じました。

Leisure Family

4/10

Poor

22 Feb 2024

Hiroki

ホテルスタッフの接客態度がなってない。

Business Self

8/10

Excellent

14 Apr 2023

Machiko

便利です。

周辺に7時前に営業しているカフェや定食屋がないので、6時30分から朝食を食べられるのはいい。
しかし、もう少し品数があったら滞在中、もっと利用したい。
今の990円は内容のわりに高く感じます。
清潔感はあります。

Business

2/10

Poor

11 Apr 2023

TAKASHI

男性スタッフの不愛想に驚かされる

連泊で掃除なしとのことでしたが、タオルも替えないとは驚きました。連泊サービスの水を受け取って部屋に戻ったらタオルがなく、取りに行くと水を与えたから替えは与えないという態度。あゆうくタオルなしになるところでしたが、女性スタッフが笑顔で渡してくれたので助かりました。それに引き換え男性スタッフは仏頂面で、フロントの前を通っても挨拶すらなく、連泊サービスの説明もわかりにくかったために起こったトラブルだと思いました。二度と使うことはないと思います。

Self

10/10

Exceptional

06 Apr 2023

Verified traveler

初めて滋賀県内に宿泊した。

滋賀県内に初めて宿泊した。石山駅前でアクセスが良い。駅前だが、思っていたほど、うるさくなかった。

Self

8/10

Excellent

09 Jan 2023

Toru

駅チカで便利。普通に良い。

Business Self

4/10

Poor

31 Dec 2022

manabu

ユニットバスなど施設がかなり古くなっています。

Leisure Self

8/10

Excellent

10 Oct 2022

???

必要なものは貸出をしてもらえたので助かりました。
室温調整がうまくいかず寝苦しかったです。

Business Family

10/10

Exceptional

11 Sep 2022

Seiji

スタッフの対応よかったです。

Business Self

2/10

Poor

29 Aug 2022

?

近隣の駐車場の案内がいい加減でした。

Leisure Partner

6/10

Pleasant

23 Jan 2022

??

空調機やシャワーから変な異音がして耳障りだった。ベットマットの寝心地は良かったです。

Business_and_leisure Self

10/10

Exceptional

15 Dec 2021

Verified traveler

部屋と立地

部屋がきれいです。
立地もいいです。
軽く飲みに行ったり、コンビニも近くにあり、とても便利でした。

Business

8/10

Excellent

24 Aug 2021

yuka

駅からも近くて便利な立地でした。
部屋はツインで広々とした部屋で快適でした。
お風呂は古そうでしたが、綺麗に清掃されていたので不快はありません。

Leisure Partner

8/10

Excellent

09 May 2021

Verified traveler

感染対策が整っていた。

Partner

6/10

Pleasant

31 Mar 2021

masahiko

2度と使わない

接待の為、車を置いて外食する予定がホテルから15分以内の店しかダメと言われ車で行く事になり、ちゃんと接待が出来なかった。

Business

6/10

Pleasant

03 Jan 2020

Verified traveler

駅近

駅から近くて便利

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Verified traveler

大満足です、お世話になりました

Friends_and_family Family

10/10

Exceptional

22 Jul 2019

Verified traveler

朝食が手軽な値段で提供されてありがたかったです。カレーも嬉しかったです。

Friends_and_family Family

10/10

Exceptional

05 May 2019

Verified traveler

バス・洗面台の照明が少し暗めなのは何か意味があるのでしょうか？

Leisure Self

8/10

Excellent

27 Apr 2018

TAKESHI

清潔感とスタッフの対応がうれしいホテル

高級感は無くても、清潔感とリーズナブルな価格は交換が持てます。
ホテルに着いた時、駐車場の位置を探していたら素早くフロントの人が案内に出てきてくれたのは感激しました。朝食のスタッフさんやフロントの方が、笑顔でとても接しやすかったです。

Friends

8/10

Excellent

23 Apr 2018

梨

京阪・JR石山駅徒歩5分以内。利便性良かったです。

某アーティストのライブで利用しました。
特に連絡を入れたわけではなかったのですが、0時頃のチェックインでも問題はありませんでした。(電話がかかってくることもなかったです)
フロントの方の対応も物腰柔らかでよかったです。

フロントではそのアーティストのインストの音楽が流れていて(ファンじゃないと気付かないレベル)、サービス精神旺盛だなと感じました。

客室は一般的なビジネスホテル。過不足ないアメニティでした。
シャワーの水圧はしっかりしていたので、その点はポイントが高かったです。