The Knighton Hotel

8/10

Excellent

26 Nov 2025

Tim

It was only for a stopover

Business

10/10

Exceptional

30 Aug 2025

Orlando

Lovely location and quaint design

Leisure Partner

6/10

Pleasant

03 Aug 2025

Martin

New mattresses required

If you stay in room 15, I hope they have changed the mattresses. You could feel the springs through all three. Absolutely stunned that the hotel was still using them and expecting anyone to sleep on them. Pillows could be improved as well. Otherwise clean hotel, good bathroom, nice shower etc.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Val

We did not have the room I booked ie superior and were given a small room with a small bed. After a long wait we were given a slightly larger room and bed. Staff were friendly but incompetent and not there most of the time. No sense of security.

Leisure Partner

8/10

Excellent

28 Jun 2025

Mr DAVID

Having read reviews (after booking) i wasn't looking forward to visit but was pleasantly surprised.
Room was fine, bathroom is small but ok.
TV offered prime & Netflix which was good.
Village pubs don't offer food on Sunday night but kebab shop & Chinese options available.
3 pubs with food remainder of the week.

Not sure if room service was offered but bin was never emptied or condiments not resuplied.
Desk was manned so could have asked if required 🙄

Use again..... yes.

Evening walks.... excellent

Business

10/10

Exceptional

01 May 2025

Laura

Lovely staff and a great room and shower, loads of room. A kitchen available should you want to self- cater. such a reasonable price and I would highly recommend it! 10/10

Leisure Self

6/10

Pleasant

24 Apr 2025

Deborah

The refreshments in the room were sparse.

Leisure

2/10

Poor

15 Apr 2025

Raj

This hotel is a duty of care breach for the selling agent.

8/10

Excellent

28 Mar 2025

Verified traveler

Really nice room with a glass roof, so perfect to look at the stars and had fun deciphering cloud shapes with my daughter. Only small grumble is there is not a mirror in the room to do hair and make up, only 1 in the bathroom which is not appropriate. Other than this, we had a nice stay

Friends_and_family Family

4/10

Poor

17 Dec 2024

Neil

The toilet area was so small even Victoria secret models couldn’t use. Only one cup even though it was booked for two and the kettle leads too small it has to go on floor health and safety issue there . The lift still out of action it’s been nearly a year since I said about it. And only two towels not that matters because you can’t get in the shower . It’s a shame because last two stays were lovely but this bathroom let this room down

Leisure Family

8/10

Excellent

28 Aug 2024

Ann

The Knighton Hotel is quiet and well-located. Unfortunately, they don't do meals, although they do have a coffee shop, which I didn’t try as I was out allday walking. The evening I arrived there was a leak through the inspection hatch in the ceiling of my room. When I reported it I was instantly moved to another and larger room (turned out the leak was coming from the shower in the room above). Good service there. My only quibble was that the mattresses were much too soft for my back (that said, I like a very firm mattress).

Leisure Self

6/10

Pleasant

20 Aug 2024

Verified traveler

Hotel booked for location and early start. Dog allowed. Room was as advertised. Lovely wetroom bathroom. Easy check in/out. Parking space available. The disappointment was I asked for low floor (as no lift) and a quiet room- this was agreed during correspondence, but on arrival was given top floor room next to what appeared to be only other people booked in that night! Quaint town with shops/cafe and petrol starion.

Self

6/10

Pleasant

20 Aug 2024

Verified traveler

The lift didnt work and i had to climb up two long staircases to reach our room and i am disabled but staff were very helpful lots of work going on there renovating the hotel

Leisure Partner

8/10

Excellent

19 Aug 2024

Kelvin

This was a very comfortable stay but unfortunately no meals were offered.

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

Peter

Warm welcome and big room

Leisure Family

8/10

Excellent

22 Jul 2024

Malcolm

Nice big room, clean and tidy. The receptionist was very helpful and recommended the Horse and Hounds opposite for an evening meal which was great especially as options locally are limited and there wasn’t food available at the hotel.

8/10

Excellent

18 Jul 2024

Jason

Very nice room BUT not as described!

I quite deliberately chose \"Comfort Triple Room\" as according to information on this site it strongly infers from photos provided that it includes a kitchenette.

IT DOESN'T!

However, the hotel does offer a shared kitchen area for ALL guests to use - which in my case offered a degree of compensation for the error. However the fact remains this is seriously misleading with the possibility of claims being made for false advertising.

Self

10/10

Exceptional

30 Jun 2024

Dave

Great staff.lovely old wooden staircase.good character.

Leisure Family

4/10

Poor

20 Jun 2024

Mohammed

Hotel was shown as premier inn, in our mind we had booked priemier inn, as the booking got completed it was this hotel, not sure what was going on, room was very small, bath was clean though, but bed was very uncomfortable

Partner

8/10

Excellent

01 Jun 2024

Robert

A reasonable night’s stay.

Friendly and helpful staff, the room was clean and tidy.
Tea and Coffee provided.
TV in my room had a reasonable screen sign but suffered with signal.

Business

6/10

Pleasant

29 May 2024

R

could do better

it was very average a few good things and a few not so good things

Partner

10/10

Exceptional

21 May 2024

Brian

was not good that the lift was not working. My room was very nice as was the jacuzzi!

Leisure Self

10/10

Exceptional

17 May 2024

Julie Angel

Loved the room we had with a shower and jacuzzi bath. Big room over looking the street and a river. Staff were exceptionally friendly and welcoming. I loved the fact we could cook our own food in the kitchen and eat at the dining room and use the fridge - brilliant AND most of affordable!

Leisure Partner

8/10

Excellent

12 May 2024

Richard

Lovely room. Nice staff. just a shame it seemed half closed with no bar or food and apparently few other guests.

8/10

Excellent

07 May 2024

jeffrey

Vale for money

Its a basic hotel for a basic price. Was clean, friendly and good for what we wanted, a late stop, easy access to a pub and cafe, then away without fuss.
Shower OK, bed compy...but pillows to big.
PS - lovely building

Friends_and_family Friends

8/10

Excellent

27 Apr 2024

Karenza

Great

Fantastic overnight stay. Staff were so friendly and made me very comfortable. Fantastic with my son and dog. Was so lovely. Definitely will go back.

Self

8/10

Excellent

17 Apr 2024

Danny

Very Friendly

Friendly staff and there's a kitchen where you can heat your own meals. There's a lovely dog too!

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Piotr

Just perfect :)

Our stay was perfect, very friendly and helpful owners. Very nice old building and beautiful cosy room. Close to the best of the Shropshire Hills. Thank you very much for taking care of us during our weekend stay :)

Friends_and_family Family

2/10

Poor

05 Mar 2024

Peter

Avoid

Nothing on site. Rooms not clean. Shower didnt work. Never again.

Partner

10/10

Exceptional

16 Jan 2024

James

Lovely jewel of a hotel

Check in was easy with the instructions from our email, the staff we encountered are all friendly and welcoming.
The hotel is extremely comfortable with a modern twist to an old building.
There is plenty of amenities at the hotel, including space to do your own cooking if desired.
This is a beautiful hotel and we’ll definitely be back

Partner

8/10

Excellent

07 Jan 2024

Alex

A get away treat. We enjoyed our stay there. Only downside was no hot water for showers. Not ideal but only for one night we coped.

8/10

Excellent

04 Jan 2024

r

Shelter from the storm

nice informal hotel with great sized rooms the whitest bedding and towels ever, and helpful staff convenient for our exploration of the Borders. Great value for money

Friends_and_family Family

10/10

Exceptional

27 Nov 2023

James

Nice clean and warm hotel with excellent staff looking after you

Business Self

8/10

Excellent

30 Oct 2023

Jason

Limited parking but convenient. The room was a good size and clean. The bathroom was very nice. The hotel offer use of a kitchen and dining area- great if you want a take away from one of the many food places in the town. The bed was very low and the lights were quite dim but the staff were very welcoming and accommodating and we had a great stay.

Leisure Partner

6/10

Pleasant

19 Oct 2023

Stephen

So price for this place varies from £45 to £65 a night, parking at the back is free after 6pm
So, if its uour 1st time and you check in after 6pm you have to ring them , they send you a disclaimer to sign that charges 150 if you lose keys and 300 for smoking in room/drinking in public area. Theres a kitchen downstairs thats free to use with microwave kettle,toaster and little oven, fridges to store food in. The rooms , are clean only 2 pillows and usually a chair thats uncomfy,. Tvs some work ok some can pick up 112 channels but you cant watch. Free wifi is generally a good connection. Now rhe rooms are warm, you have to have the window open , also if its raining youll hear lound drios that will drive you bonkers. Alternativly sleep with the window shut and wake in a pool of sweat. This week i was advised that there was no hot water, and advised that id get reimbursed/refund for that nights stay (not seen anything heating on monday only , slept much better.

Business

6/10

Pleasant

09 Oct 2023

Nigel

Cheap n cheerful

No Receptionist, couldn’t understand the help telephone conversation, couldn’t open the room door. No food available.

Business

6/10

Pleasant

14 Aug 2023

Tim

The site says there is parking. There is a public car park behind the hotel, but the hotel itself has parking for just five vehicles.

Leisure Self

4/10

Poor

03 Aug 2023

Richard

Greenhouse Room 29!

Room 29 is unfit to be a hotel room. It has a glass roof with no blinds or curtains so at first light you are awake. On a hot day it would be unbearable- like being in a greenhouse.

Business

4/10

Poor

02 Aug 2023

Ann

Would not recommend this hotel

It wasn’t made clear at time of booking that the hotel is not staffed. Room wasn’t cleaned/no consumables replenished. This included towels and toilet roll. When I finally got a hold of someone to speak to they said they only clean after a stay of a week.! No cleaning or restocking is done for shorter stays. (We we’re staying for 4 nights). The TV didn’t work and despite requests wasn’t fixed. Staff on the phone line followed a script and wouldn’t budge from it. We had to go out and buy toilet roll, teabags and milk, and saw other guests doing the same. Entry is by lockbox and I had to email/call a few times to get the check in details because their system wouldn’t allow me to complete the process. Thankfully there was someone on reception - briefly - one morning and she agreed to give us fresh towels and toilet roll. This was not a cheap stay and was not value for money. I would not recommend the hotel to anyone if they like to stay in a clean room with basic amenities provided.

Partner

6/10

Pleasant

07 Jul 2023

Rogers

The bathroom (Room 26) was in serious need of maintenance.
1) The bathplug didn't work so to enjoy a hot soak and jacuzzi I had to employ a plug I keep in my toilet bag.
2) The mirror above the basin was clearly one that should illuminate but it didn't.
3) The glass shelf above the basin was dangerously low, making tooth cleaning hazardous.
4) The soap dispenser was too big for the mounting bracket so that the pump operation was faulty.

Leisure Self

6/10

Pleasant

24 Jun 2023

Andrew

Nice building but almost zero services and staff. No restaurant or bar facilities. The owner has not invested anything to improve the hotel. The TVs could not get to operate. The lady on reception was as helpful as she could be.

Leisure Partner

8/10

Excellent

22 Jun 2023

Attila

Easy booking on a very budget friendly price

Leisure Partner

10/10

Exceptional

22 Mar 2023

Caroline

Staff were extremely helpful and great to talk to, nothing was too much trouble

Leisure Partner

6/10

Pleasant

21 Feb 2023

Sue

Pleasant stay and it was peaceful until 9pm when some French man decided to have a very noisy row with someone (outside my door ) which went on and on for over an hour. Another resident came out and asked him to keep the noise down !

Business Self

10/10

Exceptional

09 Feb 2023

Deborah

For the price I felt this was excellent value for money. Good size room, everything very clean and tidy. Okay facilities in the room, walkable to pubs shops.
I was very happy and so quiet

Business_and_leisure Self

2/10

Poor

26 Oct 2022

Carol

Visit aborted

Hotel is unmanned and does not appear to have security checks. No face to face personnel to check on room or building issues. Despite boasting 24/7 contact available I had issues reporting faults. On 1st evening of a 2 night stay my ensuite toilet and shower stopped functioning due to no cold water supply. I was not able to achieve contact until 9.30am. They did not see this as an emergency and told me an engineer would not be visiting until after my booking was over. They could not guarantee anither room with facilities so I was forced to cut short my visit by 24 hours. They have refused a full refund after4 days of emailing them. Appalling customer care. I would not recommend this hotel. They considered it no more than a slight inconvenience that a paying guest should have no access to a toilet or shower.

Self

6/10

Pleasant

14 Oct 2022

Stuart

if you arrive after 6pm there is no reception so you have to deal with an Indian call centre.
Despite phoning and asking if i could pay at the property you get constant emails requesting payment and three phone calls on the day asking your arrival time.
If you are long distance walking and dependant on public transport in rural areas its impossible to give an accurate answer.

a cold breakfast is left on a tray outside your room each day.

The rooms are warm, clean, spacious and comfortable.
Beds exceptionally comfortable
Showers warm and powerful, esp important after a days walking.

There is a large car park adjacent to the hotel ( payment required)

I'm not a fan of hotels with limited reception hours but with staff shortages and increased costs its probably the way forward for many rural hotels.

In fairness it is all explained in the small print when you book.

Friends_and_family Friends

4/10

Poor

29 Sep 2022

Gavin

No way in...

After rushing to the hotel to get there before the desk closed, we arrived to find the desk had already closed (!) Once we had the key (from a box on the wall), we couldn't open the front door and the phone number we called went to someone who didn't work at the hotel who (un)helpfully informed us that there was no one working at the hotel. The only reason we didn't have to sleep in the car outside was another guest let us in.

Partner

2/10

Poor

23 Jul 2022

Shaun

Truly Awful Accommodation

Terrible accommodation. Hottest couple of days ever in Wales and no provision was made for the comfort of guests. No fan and no air flow at all. Worst nights sleep in my life. No staff present for the 4 days I stopped the bins were not emptied once and forget about towels and bedding being changed. Remember this was the hottest days ever in Wales and no change of bins or bedding. I can usually sleep on a floor and wouldn’t complain but this place is just truly terrible. Only bright point is the local pub - The Banc - great friendly place with very good food, this place managed to get me through my stay. The place needs a complete overall as they are robbing people by charging even a £1 a night never mind the £105 per night I paid !!!! I have never given a bad review until now.

Business

6/10

Pleasant

18 Jul 2022

Claire

No staff but clean and comfortable

Self service key collection - took several attempts to get through to call centre for key code but once in, room was clean and breakfast goody bag left as ordered. Town centre location so a little noisy on a Saturday night.

Partner