Name: Travelodge by Wyndham Jackson
Address: 901 Rosehill Drive, Jackson, 49202, US

2/10

Poor

02 Aug 2026

Kenneth

Room was dirty.
Carpet and bathroom floor was sticky
Empty beer bottles and cans on patio
Slider door was unlocked and dirty

Tv microwave and fridge were unplugged
Kids running up and down hallway
People congregating around lobby entrance
Still haven’t refunded my $25 deposit on room
Lodge needs to be updated.

4/10

Poor

28 Jul 2026

Curtiss

Sticky bathroom floor. Bathtub was chipped. I turned on the hot water and black stuff came out of it. There was black, but it looked like mold on the tile. And for the other couple days every time I turned on the hot water Brown water came out.

8/10

Excellent

22 Jul 2026

Jennifer

The bed was comfortable the pool was clean and very enjoyable

10/10

Exceptional

22 Jul 2026

Sherri

My favorite place to stay because the staff there treats you like family they are the best and the rooms are clean I feel safe there

2/10

Poor

18 Jul 2026

Joseph

Like I said in my previous review that the hotel is not a hotel it’s a apartment complex and it’s basically a trap house

Partner

2/10

Poor

18 Jul 2026

Jessica

The staff was wonderful, but that place is on a hotel. It’s like an apartment complex. The pool had algae in it and was closed..

Partner

4/10

Poor

08 Jul 2026

April

The pool was the only reason this hotel was chosen; all other hotels with pools were booked. Upon arrival, people were sitting outside and the pool was out of order. Should be required to list any amenities that are not usable on booking site.

Partner

2/10

Poor

06 Jul 2026

Bobby

Electrical receptacle and bathroom did not work. Very small stream of hot water for the shower phone didn't work. Nor to the balcony wouldn't lock the lamp on a computer table. Quit working refrigerator quit working. Had to go to the lobby for coffee packs and washcloths.
Second, worst stay of my travel history of 50 years

Family

10/10

Exceptional

28 Jun 2026

Charles

Clean room friendly staff

10/10

Exceptional

26 Jun 2026

Leigha

The management is excellent.

Self

6/10

Pleasant

22 Jun 2026

John

Staff was very accommodating

Partner

10/10

Exceptional

21 Jun 2026

Justin Jamaal

People

Self

10/10

Exceptional

13 Jun 2026

corey

Room was very clean.

Family

2/10

Poor

11 Jun 2026

Charles

Hotel got cancelled a week before and I was not told. Even though I called and confirmed my stay 3 days before.

2/10

Poor

08 Jun 2026

Deborah

Was worst hotel ever pool is broken beds suck staff is rude no internet no breakfast TV broken

Family_with_children

2/10

Poor

07 Jun 2026

Sylvester

Rooms were filthy. Carpeting was old and stained throughout the building.
Reminded me of a $29.00/night hotel

Family

6/10

Pleasant

03 Jun 2026

Russel

Water was shut off for most of a day

2/10

Poor

01 Jun 2026

Dustin

There was bed bugs in our room. We threw everything away and flew home.

6/10

Pleasant

24 May 2026

Julianne

You get what you pay for. It was cheap. Have cash. My bad for not being prepared. Credit card machine was down for the 2nd day and a $25 cash deposit was required to check in. Took an extra 20 min but thanks to the receptionist & Venmo, got it done. Don’t book if you are sensitive to smells. I open the hall door and almost gagged on the stench. There was a patio door in my upstairs room so I left it open for a half hour to air it out. The patio didn’t lock, but thank goodness no one has ever scaled up to a 2nd floor so I’m sure it was totally safe & secure - _ - The room didn’t look terrible but I did not trust the shower. Don’t use the towels & give yourself extra time to check out. To get my deposit back, someone had to do a “room check”. I had wiped my eyeshadow brush on a towel, so it looked “stained”. She brought the towel down for the receptionist to check. She looked at it & was like “oh yeah that can be washed”. But because “the owner wants more communication”, she had to call him to make sure it was OK for me to get my deposit back. After 9 calls with no answer, she apologized and I just said I would come back after my gig because I wasn’t going to be late for work over this. Considering how gross this place is, & the reviews, it felt harassing like they were trying to get me to give up so they could keep the $25. I did get a text confirming I was good to go about 30 minutes after I left. I did go back and got my money. That also took too long. But hey, it was cheap.

Self

10/10

Exceptional

20 May 2026

Austin

Place to stay

4/10

Poor

17 May 2026

Patti

There was no wifi, the room smelled like an ashtray, the staff all congregated in the courtyard smoking so if you did open a window for fresh air you just had smoke coming in. . They seem to have a lot of issues and we're constantly calling the owner for help. I don't think we'll be staying there again

Friends

6/10

Pleasant

17 May 2026

Amber

Hotel was noisy with the long term residents. Check in took a while but the computer system was down. Employee was wearing a shirt advertising a marijuana store and check in staff was too busy outside smoking to acknowledge me. Kept hearing snapping sounds at night and power would click on and off in the room

Business

10/10

Exceptional

16 May 2026

Chad

Was nice

Partner

8/10

Excellent

10 May 2026

Timothy

Bar was well stocked and drinks were cold if not on ice. Staff was attentive and pleasant I was assured my needs would be met with just a phone call from my room. Air conditioning was confusing as the ground fault breaker on the power cord had been tripped but once that was corrected the comfort level in the room was as I expected. Bathroom needs renovated not just updated- Bath tub had a hole.in the upper side of the tub. The bathroom tile floor was visibly worn in traffic areas. A piece of painted tape with curled edges was on the wall covering a hole where a (?) thermostat was relocated to another location in the room. I did not see a visual functioning power light on the smoke detector in the room.

Self

8/10

Excellent

08 May 2026

Jason

Lots of renovations going on, which is great, but after 12am was a little ridiculous, everyone was friendly though. I would stay again.

Family

10/10

Exceptional

24 Apr 2026

Mario

It's an old facility. But I appreciated the fact that you could tell the owners are putting their time in to improve. For the price...it was great! Staff was very nice, The place even has a cocktail lounge. Plenty of places to eat nearby. I was very satisfied.

Self

10/10

Exceptional

22 Apr 2026

Joseph

Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson

Self

8/10

Excellent

12 Apr 2026

Danielle

Room was clean and had everything we needed to be comfortable. Hot and good water pressure. Beds were comfortable and fresh. Working appliances and outlets. Had a great night sleep. It’s obviously NOT new, but you’re also NOT over paying!

Friends_and_family Family

2/10

Poor

10 Apr 2026

Andres

Would still go in room with do not disturb sign on door also found bed bugs they never changed sheets out or vacuumed my stuff would be moved

Self

10/10

Exceptional

09 Apr 2026

Daniel

Very nice

2/10

Poor

09 Feb 2026

Jehangrin

The pillow smell cigarettes

2/10

Poor

24 Dec 2025

Victoria

Our room had pieces of hair on the sheets, our thermostat didnt work so the room was stuck at 80 until maintenance could fix it. Our window wouldnt open to help cool down the room due to the heat that was on when we got there and broken thermostat so maintenance had to pry it open. The window had no screen. We also had to wait 20 minutes for someone to acknowledge us at the front desk due to 'shift' change and payroll and the employees just chit chatting at the desk and complaining about people.

Business

4/10

Poor

12 Dec 2025

Lisa

It's supposed to be a non-smoking hotel but my room smelled like smoke when I came in and I can smell someone smoking now. It smells terrible.

Leisure Self

8/10

Excellent

07 Dec 2025

RuthAnn

For a low budget motel it is clean property n rooms. Altho all bathrooms need major plumbing work bath faucets never work right. And they don't offer extra linens when u stay more than one dsy

Partner

8/10

Excellent

30 Nov 2025

RuthAnn

Clean rooms altho bathrooms need work bad

Partner

10/10

Exceptional

27 Nov 2025

Donald

The room was nice and comfortable.

Self

10/10

Exceptional

06 Nov 2025

Amanda

Clean but a little ran down

Partner

4/10

Poor

03 Nov 2025

Nicole

Room looks like it has been slowly declining since the 70s. Half functional with stains and holes everywhere.

The bed sheets and towels seemed clean however, bed was soft and the shower itself

Friends_and_family Family

2/10

Poor

21 Oct 2025

Patricia

The bathroom shower head looked like it could fall off, the tile around on the wall was damaged. The toilet wouldn’t flush. The bathtub was stained. The sink only the hot water worked the cold handle was broke. Had to have housekeeping come and change the sheets because they looked as if they hadn’t been changed from the previous person. The carpet was gross, not sure when it was last vacuumed. They don’t have a breakfast bar.

Leisure Self

2/10

Poor

16 Oct 2025

Yvonne

The room was clean. However the place was a living hell for me. Very dangerous men walking around everywhere some did not live there. I had an upstairs room reserved a downstairs told I would move the following week there was a flood so I stayed. No heat hole in wall by air conditioner that was patched smoke dectector broken cover missing that was replaced fan in bathroom also replace but still did not work. The light in the ceiling kept going in and out so I turn it off! To fix everything took five days of waiting and calling to no avail just a hot mess multiple units being rented out to extended stay tenants who wanted to move from the back taking the units set aside for travelers who had to settle for what was available. These individuals smoke in the building the hallway smelled like weed daily. Kid did not go to school ran up and down the hall sun up to sun down one on a bike on the parking lot hit my car he father has no insurance so it looks like I will have to pay. There is lots of fights the police came out for a domestic issue last week. The office not helpful at all seem to want to inconvenience me at every turn. Told I would get my deposit back in five to seven days. Had some black men blocking the hall to try and take my picture kept walking in the hall blocking me from going down the stairs. I finally asked if maintenance could assist to keep down confusion still have these ignorant people trying to take pictures of me. Scary.

Leisure Self

2/10

Poor

06 Oct 2025

Alex

The WORSE hotel I’ve stayed at. I’ve been to lots of 1 star hotels and I just use them for sleeping so I don’t car about amenities. But this hotel was just the worse. You can see old mattress outside the rooms, people drinking and doing drugs outside of your room. Smelled like smoke/stench from the begging. DID NOT FEEL SAFE AT ALL.some rooms have long rentals and people kept looking at me when I got my shopping bags inside the room. Had to double lock the room and place a chair at the door. Bathroom was just as dirty as all old, and water didn’t flush from the tub. please DONT stay there, unless you are looking for a place to get Drugs and get stabbed or worse.

Business

2/10

Poor

29 Sep 2025

David

The representative who tried to check us in first gave us keys to a room that was occupied by someone else. Then she gave us a key to another room in which the door was open, the beds were not made, and there was trash on the desk. So I cancelled the room and she reported that she refunded money to my credit card.

Friends_and_family Family

4/10

Poor

26 Sep 2025

Matthew

The front desk staff was nice with check in. The hallway on the second floor smelled like smoke bad. In our room wasnt bad but walking in the hall you could tell the no smoking inside is not enforced. The beds were comfortable and the room was clean.

Friends_and_family Family

4/10

Poor

13 Aug 2025

Kankanesh

Parking not enough, room not clean, bed pillow not quality, room smell bad air condition is too old

Business_and_leisure Family

2/10

Poor

07 Aug 2025

SHAUN

If I can give a negative star, I would. Room has a really bad odor; the place is completely unsanitary. The maintenance person said that something wet looks like a mouse trap. I called the hotel and staff advised me that I can go somewhere else if I wanted bed bugs!!! Front desk staff was unfriendly and did not care. The front desk staff eventually offered a different room but we refused and went somehwere else. I am not sure how this building is open. Book at your own risk!!!

Self

6/10

Pleasant

27 Jul 2025

Pamela

Pool was closed

Business_and_leisure Self

2/10

Poor

01 Jul 2025

Elise J

THe pool was empty. It was mouldy. The tenants were obnoxious and loud all night. The room smelled awful.
And, I didn't stay there. My uncle warned me of the above conditions. He left immediately and we canceled.

Leisure Family

8/10

Excellent

29 Jun 2025

Verified traveler

No pool, was quiet after 10pm, great AC

Repairs that were made were not very well done by appearance. The air conditioner worked great. The pool was closed and drained, so it shouldn't be advertised as having a pool. There were a lot of ppl wandering around at night, but we had no problems with sounds after 10pm. The room was quiet, smelled nice. The beds were on the firm side, but linens and pillows looked well cared for and overall sleeping conditions were fine.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Brandi

The staff was very kind. The bar/restaurant on site was great- portions giant and tasted great. Everything is a bit dated, but sheets and towels were clean and AC worked; which is all we really cared about at the end of a long day horse showing in a heat wave. For the price I'd say a great find.

2/10

Poor

24 Jun 2025

Cassi

3 hours before check in, I received an email that the hotel cancelled my room. When I called, I was told there was a problem with their system and I was out of luck. I had to scramble to find another place.

2/10

Poor

23 Jun 2025

Molly

The property was absolutely disgusting and unsafe. I felt so uncomfortable I didn’t even stay there.

Business Family_with_children

2/10

Poor

22 Jun 2025

Allison

I arrived at night to be told our reservation was bumped. No reasons. No apologies. Were told we would probably be charged by Expedia.

The outdoor pool was an unsightly mess, even at night. It was “under construction.”

Family_with_children

2/10

Poor

21 Jun 2025

Cynthia

Didn't get to stay they canceled my reservation

2/10

Poor

21 Jun 2025

Bhavika

The room 157 that we were alloted had a muggy smell in the room, sticky carpet, sticky bathroom floor and first day we took the shower the bath tub had drainage issues and the exhaust fan also did not work so we let the front desk know so they could fix it, and we left for our trip. We came back after 7 hours the bath tub still had standing water. I asked the front desk and they sent some another guy, he worked for an hour and left. He did not come back so i went to the front desk and complained again so they sent a third person. He worked for half an hour and left. Bathtub still did not get fixed along with exhaust fan. Now at this point it was 10pm. We could not use the bathroom for our entire stay.....we checked out the next morning. They were sensible enough to refund. But i would not stay at this hotel. It does mot live up to Whydham standards. You will see them in the attached photos

Leisure Family

6/10

Pleasant

18 Jun 2025

Christopher

went to pick up a friend from out there and stayed one night in the hotel because we were checking in after 8 o’clock. I called the hotel to let them know and they were very friendly but upon check in the person working, the desk was a little on the strange side. It was hard to find parking that they were so booked that you couldn’t even find parking and the bathrooms were super super tiny. I mean a little out of date I would say for the price that we have to pay. It’s not worth the stay

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Timmy

Good for the price

Self

2/10

Poor

10 Jun 2025

Dominic

The worst experience I have ever had we were told the room we booked was not available due to a glitch the staff basically laughed at us and said too bad,

Partner

4/10

Poor

09 Jun 2025

Joyce

I booked months ago. Checked my email and had a nice welcome to the hotel and we're ready for your stay. So then I go to check in and there's no reservation in my name. I had reserved 2 rooms. Paid for 2 rooms. Planned my NASCAR trip for my grandsons. Yet there was no room available, much less 2. Someone cancelled so we have 5 people in a room. Paid for another room that is too small for 5 people. Plus I haven't seen a refund for my first 2 rooms. This little mistake by the third party booking agent has cost me now 3 rooms. Never even looked in the original booking and is really like that to change. I'm fact, I advise companies to stop the third party booking agencies.

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Connie

Was told we had to pay a $25 deposit in cash. We were not given the deposit back at checkout, even though cleaning staff had been in our room both days and knew we hadn't damaged anything.

Leisure Family

2/10

Poor

30 May 2025

Ashleigh

No screen for the balcony door, tv didn’t work , actually it was sparking when I tried To plug it up . Microwave didn’t work in the main plug had to put it on the floor to work inna different plug , toilet seat broke whole I was trying to use it & I called The front desk said maintenance was coming never came . A lot of loud traffic out there will not get again

2/10

Poor

18 May 2025

Bruce

Bathroom had mold in ventilation, tiles, falling off, low water, pressure, satellite TV that went out with a small amount of breeze. Walked in on the second day with no towels. Guess they didn’t have enough to do wash. Overall, I would not use the name Wyndham with this property.

Leisure Self

2/10

Poor

17 May 2025

Verified traveler

Homeless in Jackson MI

Hotel messed up reservations and didn't call me before I arrived to find they had no rooms. Tried 4 other places with no luck. Ended up camping in my truck. Son and I ended up having a great time camping so I guess it wasn't all bad.

Friends_and_family Family

2/10

Poor

17 May 2025

Emily

Booked a room online weeks ago. Got there to check in and was asked if someone from first shift called me. Told them no and was informed there had been a glitch and I in fact did not have a room. Was told to go to their sister hotel, about 9 minutes away.

Business Family

2/10

Poor

15 May 2025

noah

Room was incredibly dirty and run down. Avoid this hotel!

Leisure Self

2/10

Poor

09 May 2025

Verified traveler

Very bad

I went to check in and the front desk informed me that hotels.com over booked them and were no rooms available. Was very upsetting was tired and then had to rush around to find a place to stay.

Friends_and_family Family

4/10

Poor

06 May 2025

Lucia

The property looks like a rental building complex, BUT doesn't look like a Hotel, too many kids and adults just walking around, you can tell that they live there, they are not regular hotel guests.
At check in, in the front desk the lady had kids coming in and out of her working area, you can tell they are her own children, and they live there.
Once she finish with my check in, she call me \"honey\" we don't know each other, so inappropriate.
I always check to see if the beds are clean, you can tell that the beds were not done by a housekeeper, look like somebody jump over the two beds because once you pull up the bedspread the sheets were all wrinkle, the pillows were flat and had a bed smell.
The next day we get out by 9:00 am, we came back around 6:00 pm, the beds were not done, we had no shampoo, I had to go to the front desk to ask for shampoo! they empty only one garbage container, they left the other one with the garbage.
One of the unsafe reasons I saw was that some people behavior, and in a Hotel you just don't see that.
Definitely not a Hotel that I will recommend to anyone!

2/10

Poor

04 May 2025

Joe

\"Non smoking\" but youe get smacked in the face with the smell of weed

Business_and_leisure Self

2/10

Poor

03 May 2025

austin

Whole place smells like weed, its a cheap hotel. Lots of dangerous people stay there. Do not bring kids here. Lots of people loitering around.

Leisure Partner

8/10

Excellent

31 Mar 2025

Paul

Bringo

I had zero issues with the staff or others staying here.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2025

Shanna

It wasn't clean enough

2/10

Poor

08 Feb 2025

Brittney

This was probably one of the worst hotel experiences I’ve ever had. This place is a DUMP! the rooms weren’t even ready at 3pm for “check in” I checked in my room at 630pm. The tv did not work. I was disturb by housekeeping twice, after telling them I didn’t need service. The front desk staff is unprofessional. The manager just sits in his office not managing anything. I will never stay there again.

Business

10/10

Exceptional

27 Jan 2025

Melissa

I like the friendliness of the staff, it was quite, other people staying there were friendly and helpful. It is located in a quite location. I felt safe and secure while staying there. I would recommend this hotel to anyone.

Business Partner

8/10

Excellent

21 Jan 2025

Joseph

I should prep this by saying I've stayed at this hotel a few dozen times in the past, as a child, as a teen, as a young adult, and now as an older adult. I've watched it go through some interesting changes. 20 years ago it was a scary hotel to stay at, but now its quite pleasant. The staff is friendly, english speaking people, the majority of people staying at the hotel for an extended period seem to be working class folks in transition between places to live or simply on the road working.

Leisure Self

8/10

Excellent

19 Jan 2025

Yvonne

It was alrite

Partner

8/10

Excellent

14 Dec 2024

Chelsea

Always enjoy my stay here

Leisure Partner

10/10

Exceptional

10 Dec 2024

Jesus

Very friendly staff and clean room

Leisure Partner

6/10

Pleasant

27 Nov 2024

Denny

Without an elevator it was difficult for me to get up and down. The highway was noisy. The bathroom fixture handles were loose and the shower head came off. No tv guide or listing.
The food and lounge was very nice. The staff were friendly and knowledgeable.

Leisure Self

2/10

Poor

10 Nov 2024

James

Well I booked me a room with a king bed on Monday and on Saturday morning (the day of my reservation) they texted me and said they didn't have my room anymore. By the time I was able to get back with them they already cancelled my reservation. SMH

2/10

Poor

29 Oct 2024

Melissa

Dirty. Not safe area.

6/10

Pleasant

20 Oct 2024

Neil

This hotel is relatively inexpensive but somewhat run down. Our check in experience was poor as we hit a dysfunctional shift change.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Fred

Very pleasant stay

Business

6/10

Pleasant

15 Oct 2024

Vernon

The room i was assigned had a damaged door, the sink was not emptying which is extremely unsanitary, the refrigerator was chirping like a cricket, I didn't enjoy my room!!

Leisure Family

8/10

Excellent

12 Oct 2024

Arturo

Restaurant

6/10

Pleasant

12 Oct 2024

Lisa

Not greatest place to stay.

Very outdated. Fitted sheet didn’t fit in bed so struggle with loose sheet all night, window air conditioner unit in wall unfinished trim around it, coffee and tea condiments in room but no coffee maker, people smoking pot on floor seeps into rooms. Lots of people hanging around outside at night. Had to wait for front desk person while she was outside taking a break.

Partner

10/10

Exceptional

12 Oct 2024

Jesus

Good, economic and convenience place to stay for a night

Business_and_leisure Self

10/10

Exceptional

10 Oct 2024

Chelsea

Decent stay

Leisure Partner

2/10

Poor

09 Oct 2024

Amber

The staff was very friendly. However, the place was very dirty from the hallways to the actual room itself. The room smelled like cigarettes and the walls/vents had what appeared to look like black mold.

Leisure Partner

8/10

Excellent

07 Oct 2024

Scott

Room itself was cozy. Nice bed and pillow. So the stay was nice overall! But I will say the general layout is quite outdated. Also the bathrooms could use some updating. Really just aesthetic things; it appeared to be in working order. No control of HVAC in my room, but fortunately it wasn’t hot weather.

Self

10/10

Exceptional

02 Oct 2024

Chelsea

Very good peaceful stay

Leisure Partner

4/10

Poor

01 Oct 2024

Verified traveler

Would only recommend as a last resort

Room and hallway smelled like smoke and weed, dirty carpets, the shower was so nasty that I left my contacts out so I couldn't see, grout was moldy, awful TV reception, and if you don't answer their call on a race weekend, they cancel your room.

Partner

2/10

Poor

22 Sep 2024

Amanda

Would not stay here.

Leisure Friends

4/10

Poor

17 Sep 2024

xiaoming

Unless you cant afford a room away from the Interstate,
STAY ANYWHERE ELSE!

This is the noisy is terrible with road noise off 94in Michigan

Business Self

8/10

Excellent

26 Aug 2024

Melssa

Michigan Nascar Race weekend

Loved the balcony. Friendly staff. Need to clean the pool and add chlorine it was pretty cloudy and we have an inground pool so we know. Because of that we did not go swimming although we wanted to.

Partner

2/10

Poor

24 Aug 2024

Craig

My husband was the one who went there with his family members to go to MIS to watch nascar and he came home with so many stories of how unsafe it was and he keep useing the word it was like a circus there and like he was on a episode of cops. You had people running from the cops right in front of you, ppl live at the hotel and ppl doing meth. It was so crazy and my son was there I felt horrible sending them there after hearing everything that happened.

Leisure Family

2/10

Poor

23 Aug 2024

Shianne

Definitely was not the place to stay

10/10

Exceptional

22 Aug 2024

Chelsea

I really enjoy this place it’s always clean the staff treat you like family

Leisure Partner

6/10

Pleasant

20 Aug 2024

Jerry

Jacuzzi didn’t work, toilet kept plugging up. Bed was comfortable and room was clean

Leisure Family

4/10

Poor

19 Aug 2024

Lynne

The property looks nothing like the pictures. It’s a mess. It’s dirty and in disrepair. The biggest turn off was the guy openly smoking pot just around the corner of the building from the office. We left!

Leisure Partner

4/10

Poor

18 Aug 2024

Sonja

Their grill is excellent and the staff friendly. Other than that, the ground-floor room we were in had light coming in around the door frame, a couple of burned out overhead lights and no exhaust fan in the bathroom. They advertised a continental breakfast, but there wasn't one, just coffee.

Business Friends

8/10

Excellent

16 Aug 2024

Byron bkb Byro

Just have an overall good experience every time I visit.

Leisure Friends