Steven
Mixed
Throughly enjoyed our stay, such a beautiful setting. Staff very pleasant & helpful. In particular our evening meal in the restaurant was exceptional. We live just outside London and having dined at numerous restaurants in the capital they could charge double.
Though the hotel lets itself down on a few points that are easily rectified. Firstly there are signs for the Cafe but there isn’t one. Nor is there a bar. More than once we had to literally go into the kitchen to get hold of someone to request a drink. If you’re not going to have these facilities & serve people then your staff need to be present and attentive. The hotel has a number of rooms which don’t appear to serve any purpose these be converted to a bar or cafe. Plus no air conditioning in the rooms make for an uncomfortable night sleep.
Though the hotel lets itself down on a few points that are easily rectified. Firstly there are signs for the Cafe but there isn’t one. Nor is there a bar. More than once we had to literally go into the kitchen to get hold of someone to request a drink. If you’re not going to have these facilities & serve people then your staff need to be present and attentive. The hotel has a number of rooms which don’t appear to serve any purpose these be converted to a bar or cafe. Plus no air conditioning in the rooms make for an uncomfortable night sleep.
