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Best Western Plus Residenzhotel Lueneburg
Lueneburg · Germany
Munstermannskamp, 10View location
8.6/10Excellent313 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Location8.6/10 8.6
Neighborhood7.8/10 7.8
Amenities8.8/10 8.8
See all ratings- Business hotels
- Sustainability certification
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Plus Residenzhotel Lueneburg
Welcome. Experience this modern boutique hotel close to town (3 Stars) with 44 rooms, a restaurant, event rooms, sauna, steam bath, gym and plenty of parking right next to the Kurpark, in the heart of Lueneburg.
The Residenzhotel’s facilities invite you to while away the hours - 44 rooms; 34 superior double rooms (24 square meters) and 10 comfort single rooms (19 square meters). 'Die Schnecke' restaurant, 3 conference and event rooms, Wellness area with mood showers, sauna, steam bath and gym equipment. Plenty of parking.
Our plus points- Free Wi-Fi, High-speed Internet, Free parking, and an EV charging station.
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With a stay at Best Western Plus Residenzhotel Lueneburg in Lueneburg, you'll be a short 4-minute walk from Leuphana University of Lüneburg and within 3 minutes by car from Theatre Lueneburg.
This spa hotel is 1.1 mi (1.7 km) from German Salt Museum and 1.5 mi (2.3 km) from Brewery Museum. Make yourself at home in one of the 44 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access is available to keep you connected.
Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas. Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and 5 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
GreenSign Hotel
Pets allowed
Only dogs are allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
The front desk is open during the following times:
- Monday - Saturday: 6:00 AM - 10:30 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Pet fee: EUR 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Latvian
Polish
French
Nearby attractions
Leuphana University of Lüneburg
0.4 km / 0.2 mi
German Salt Museum
1.5 km / 0.9 mi
Theatre Lueneburg
1.6 km / 1 mi
Brewery Museum
1.9 km / 1.2 mi
Kalkberg Nature Reserve
1.9 km / 1.2 mi
Lüneburg Town Hall
2.2 km / 1.3 mi
St. Michaelis
2.2 km / 1.3 mi
Alter Kran
2.2 km / 1.4 mi
Am Sande
2.2 km / 1.4 mi
Lüneburg Water Tower
2.2 km / 1.4 mi
St Johanniskirche
2.2 km / 1.4 mi
Stintmarkt
2.5 km / 1.5 mi
Luene Abbey
4 km / 2.5 mi
Kartbahn Lühneburg
6.3 km / 3.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 44
- Number of floors (main building): 4
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staffExtra charge
- Hotel safe
Show 16 more facilities & services
- Lift accessExtra charge
- Terrace
- GymExtra charge
- Luggage room
- BarExtra charge
- Restaurant: 1
- Conference room
- Meeting room: 5
- PhotocopierExtra charge
- Business centre
- SaunaExtra charge
- Steam bathExtra charge
- Spa centreExtra charge
- GreenSign Hotel
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE COMFORTSINGLE • COMFORTSGL.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
SINGLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Internet access
- Minibar
- Safe
- Wi-fi
- Wake-up service
- Alarm clock
Show all 10 amenities
- Desk
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
DOUBLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Hairdryer
- Radio
- Internet access
- Minibar
- Safe
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 19 m²SGL.OM
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Safe
- Hairdryer
- Radio
Show all 10 amenities
- Minibar
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
SINGLE COMFORT
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM
Room amenities
- Internet access
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Safe
- Hairdryer
- Radio
- Minibar
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Residenzhotel Lueneburg
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Plus Residenzhotel Lueneburg
100
reviews shown
Rupert
Just what we needed to attend a wedding. Decent honest quality.
VINAY
Good clean rooms, nice service and good location as well
Boris
Lueneburg visit experience
The entire stay, including staff, service, room and food was great. I'll come here again.
Boris
Family gathering ♥️
Servis was good, room clean but refrigerator didn't work. Food was good and fresh. I liked it.
Jan
Small clean Hotel.
Clean, small hotel, with corona not perfect releaxed
Kenichi
Restaurant
Hard to find a restaurant near the hotel
Verified traveler
Clean and Comfortable
Clean and comfortable, great facilities (mini bar/tea/coffee making facilities), fantastic breakfast (included in room price), easy parking. Within easy walking distance into Luneburg, a shoppers paradise .
Petr
Unfortunately I had to find another hotel.
We did call with my colleague to the hotel if there will be the restaurant opened after our arrival around 22:00. We were told that restaurant is already closed (21:00) so we announced that will have dinner on the way and will arrive around 23:00. We received info that after 22 hotel will be closed. We should call sister hotel to get code to enter the hotel and get room key.
Unfortunately after arrival (22:45) we spent 15 mins of trying to call the sister hotel - unfortunately always answering machine. Then we decided to find another hotel!
We did call with my colleague to the hotel if there will be the restaurant opened after our arrival around 22:00. We were told that restaurant is already closed (21:00) so we announced that will have dinner on the way and will arrive around 23:00. We received info that after 22 hotel will be closed. We should call sister hotel to get code to enter the hotel and get room key.
Unfortunately after arrival (22:45) we spent 15 mins of trying to call the sister hotel - unfortunately always answering machine. Then we decided to find another hotel!
richard
Very modern clean hotel very good breakfast great choice of food evening menu limited same menu every evening no sky news or BBC channels on tv no english speaking station
Regina Juergens
Lovely hotel. Very nice staff. Great breakfast.
Oscar
Very nice rooms
Nice hotel and very nice rooms. Very helpful staff. Great breakfast.
Hila
Great value for money
The hotel is under construction, but even though we enjoyed our stay. Nice staff and very good braekfast.
Verified traveler
Nice stay
Nice stay for one night but too far away from downtown. Clean room,breakfast started too late for us as we had to catch a train early in the morning. Would recommend that hotel only to someone with their own transportation.
Reinhard
Nice hotel next to city park
Good hotel. Is located next to the city park on the outskirts of Lueneburg. 15 minute pleasant walk to town.
Perry
Great hotel, friendly staff, beautiful town
Great little hotel with very friendly and helpful staff. All the staff spoke English and provided me with free cups of tea when I pointed out there was no kettle in the room. They sorted out my key for a late night arrival and also let me stay in their lounge and do some work after I'd checked out. Breakfast was excellent and fresh. Location is great - backs onto the park, about 20 minuets walk from the Old Town. Would stay again next time I'm in Luneberg on business.
Verified traveler
Nice hotel a little far from restaurants though.
Overall a nice hotel with great staff. I will be staying here again on my next visit. The breakfast was great at well.
Russell
A real \"find\"!
This is a great little residential hotel very close to the University. (Three blocks away.) The staff is friendly, the rooms are large and comfortable, the wireless is terrific and it is very convenient by bus or 20 minute walk to the center of town (old town). I strongly recommend this hotel for business or pleasure. My two stays there have been a pleasure and memorable!
Jesica
Good Service
nice location
Ray Bott
Conveniently located
Comfortable and clean
Russ
What a very pleasant surprise!
A quaint, small, quiet and comfortable hotel. Not sure what to expect, we could not have been more pleasantly surprised. The room was large and bright and the facilities were more than adequate for our needs. The FREE internet was blazingly fast and easy to use. I would recommend this hotel to anyone, but particularly those visiting students at Leuphana University as it is right on the edge of the campus. It is easily accessible to the old town -- 15 minute walk or easy direct bus ride. Oh, and did I mention friendly staff? Would I stay at this hotel again? You bet!
Birgitta
Gutes reichhaltiges Frühstück
Bruno
Un hotel très bien situé et d’une propriété irréprochable 👌 Une étape parfaite sur la route pour la Norvège. Nous recommandons fortement. Et la ville est très très charmante ❤️
Peter
Værelset var rent.personalet var hjælpsomme
Christer
Et fantastisk flott og hyggelig hotell med rolig beliggenhet.
Resepsjonisten er ei solstråle og gir deg virkelig følelsen av å være velkommen til hotellet.
Bra renhold, god frokost og en 100% god opplevelse å bo her.
Jeg kommer definitivt tilbake neste gang jeg besøker Lüneburg❤️
Resepsjonisten er ei solstråle og gir deg virkelig følelsen av å være velkommen til hotellet.
Bra renhold, god frokost og en 100% god opplevelse å bo her.
Jeg kommer definitivt tilbake neste gang jeg besøker Lüneburg❤️
Søren
Godt hotel. Super rent. Serviceminded personale.
Christer
Hyggelig hotell og hyggelige betjening.
Ronny
Enligt Hotels com skulle det finnas restaurang på hotellet den visade sig vara nedlagd förra året.
Inte första gången Hotels.com haft fel om restauranger.
Inte första gången Hotels.com haft fel om restauranger.
Adinda
Desværre var restaurant lukket, men heldigvis lå der mange restauranter tæt på - Ca 20 minutters gang.
Christina
Ok. Långt att gå till city. Fanns inget att äta i närheten. Bra rum. Bra frukost.
Steve
Bara övernattning
Jürgen
Das Zimmer war OK, hätte mich über einen kleinen Kühlschrank gefreut. Die Möbel dafür waren vorhanden, nur das Teil war nicht da.
Horst
Schönes geräumiges Zimmer mit guter Ausstattung
Mette
Fint til prisen, med god seng. Meget stor hovedpude og tynd dyne. Lidt slidt hotel men rent og pænt.
Alexander
Bra hotel litt utenfor byen :)
Horst
Schönes Hotel in guter Lage am Kurpark mit guten Parkmöglichkeiten
Annette
Kedelig og tør røræg
Jan
Rummet rent o snyggt, sköna sängar. Trevlig personal.
Mario
Schönes Zimmer. Ruhige Lage. Tolles Frühstück, richtige Brötchen vom Bäcker, leckeres Rührei. Gerne wieder.
Rainer
Grosse Zimmer mit moderner, ebenerdiger Dusche.
Renate
Laut Internet sollte das Restaurant \"Schnecke\" saisonale und regionalte Speisen anbieten. Leider ist das Restaurant schon seit 1.7.2025 geschlossen. Wegen des Restaurants hatte ich gebucht. Es sollte doch möglich sein, innerhalb von fast 2 Monaten (ohne Vorlaufzeit - man schließt das Restaurant nicht von einem Tag auf den anderen)den Internetauftritt zu berichtigen. Auch die Hotellobby war ab 21 Uhr geschlossen - man konnte nicht noch an der Bar was bestellen
Lars
Dejlig stille beliggenhed gode store værelser vi ankom efter receptionens åbningstid men der er nøgleboks så det gav en indtjekning uden problemer her kommer vi gerne igen stort lækker morgenbuffet og venligt personale
Christina
Dejligt sted
Blev mødt af meget venligt personale.
Han hjalp med opladning af bilen med det samme.
Fine værelser
Stedet ligger op til en skøn park
Rigtig fin morgenmad
Han hjalp med opladning af bilen med det samme.
Fine værelser
Stedet ligger op til en skøn park
Rigtig fin morgenmad
Verified traveler
Perfekt för vad det var. Vi stannade en natt som ett sista stopp innan sista steckan hem till sverige.
Karl-Henrik
Väldigt bra personal som var tillmötesgående och väldigt hjälpsam.
Josef
Perfekt
Alles bestens
Helga
Frühstück nicht sehr üppig, Personal beim Frühstück nicht sehr aufmerksam, Blumen auf dem Tisch verwelkt
Niels
Hundevenligt - oplyses der om hotellet.
Da vi kom fik vi at vide at hunden ikke var velkommen i restaurant- og barområdet. Vi havde allerede da vi bestilte 5 måneder i forvejen, meddelt hotellet at vi kom med en mindre hund. Vi kunne enten lade hunden være alene på værelset eller spise hver for sig. Det endte med at vi listede os ned til morgenmaden sammen med hunden, som var i en taske.
Værelset var trist. Vi skulle have 5 overnatning, men det bar værelset ikke præg af. Udsigten var at se ind i en hvid mur. Rengøringen var gjort med venstre hånd. Flere dage blev skraldespanden ikke tømt. Der blev ikke fyldt op med kaffekapsler, sengetøjet var hullet. På badeværelset sad toiletrulleholderen løs og makeup-spejlet var også løst.
Hotellet var ikke i den billige ende og vi betalte 25 € pr døgn for hunden. For det lovede hotellet hunde-godbider og vand skåle. Intet var at finde. Størstedelen af personalet undlod at hilse, der var ingen \"guten Morgen\"
Samlet set har det være en dyr og skuffende fornøjelse.
Da vi kom fik vi at vide at hunden ikke var velkommen i restaurant- og barområdet. Vi havde allerede da vi bestilte 5 måneder i forvejen, meddelt hotellet at vi kom med en mindre hund. Vi kunne enten lade hunden være alene på værelset eller spise hver for sig. Det endte med at vi listede os ned til morgenmaden sammen med hunden, som var i en taske.
Værelset var trist. Vi skulle have 5 overnatning, men det bar værelset ikke præg af. Udsigten var at se ind i en hvid mur. Rengøringen var gjort med venstre hånd. Flere dage blev skraldespanden ikke tømt. Der blev ikke fyldt op med kaffekapsler, sengetøjet var hullet. På badeværelset sad toiletrulleholderen løs og makeup-spejlet var også løst.
Hotellet var ikke i den billige ende og vi betalte 25 € pr døgn for hunden. For det lovede hotellet hunde-godbider og vand skåle. Intet var at finde. Størstedelen af personalet undlod at hilse, der var ingen \"guten Morgen\"
Samlet set har det være en dyr og skuffende fornøjelse.
Martin
Saubere Zimmer ,freundliches Personal,ruhig gelegen
Nan
Dejligt hotel med god service.
Fantastisk beliggenhed op til en vidunderlig park og en fin gåtur til en super hyggelig by. Dejligt hotel med god service.
Morten
Fint hotel. Gode parkeringsmuligheder og mulighed for opladning af elbil.
Lutz
Alles sehr angenehm. Schade nur, dass es schon um 22 Uhr nichts mehr zu trinken gibt. So muss dann ein schöner Tag durstig ausklingen.
Ingo
Wir kommen wieder
Ginger
Ein bisschen in die Jahre gekommen, aber sonst alles ok.
Anja
Habe mich sehr wohl gefühlt, das Frühstücksbuffet war sehr gut ,alles frisch und regionale Produkte
Andre
Schön
Werner
Bästa hotell
Mycket bra hotell.
Mads
De 2 elladepladser var optaget af personalet. Heraf den ene til en VW, der slet ikke brugte ladeboksen. Dette er IKKE I orden
Jörg
Freunfliches Checkin, zuvor sehr direkt aufmerksam gemacht worden, dass eir mit dem Auto ungünstig stehen. Wollten beim Checkin ja aber fragen, wo das Auto abstellenkönnen.
Hans-Peder
Skuffende!
Hotellet var ok. når først vi fandt dét 🤗
Restauranten var pæn ren... Tjenerne meget forvirrede. Den ene talte engelsk til os, selvom vi bad om tysk. Vi fik at vide, at de ikke kunne udskrive en regning, anlægget var i stykker. Vi betalte kontant. Alle tre dage var det samme problem. Vi fik en seddel med beløb på.
Restauranten var pæn ren... Tjenerne meget forvirrede. Den ene talte engelsk til os, selvom vi bad om tysk. Vi fik at vide, at de ikke kunne udskrive en regning, anlægget var i stykker. Vi betalte kontant. Alle tre dage var det samme problem. Vi fik en seddel med beløb på.
Brigitte
Der Aufenthalt war gut. Mussten am Anreisetag unser Zimmer leider reklamieren, da es nicht richtig sauberwar, was dann am nächsten Tag erledigt wurde, danach haben wir uns wohlgefühlt. Sehr freundliche a Personal.
Camilla
Very good hotel in Luneburg
Clean and nice hotel in the outskirts of Luneburg. Very nice staff in the reception and in the breakfast restaurant in the morning. The beds were comfortable and the room very clean. The breakfast staff baked the best gluten free bread I have had for me for breakfast! Highly recommended.
Monica
Hyggelig atmosfære
Veldig hyggelig og smilende personale. Følte oss godt ivaretatt. Hjelpsom med bestilling av taxi og restaurant.
God frokost.
Hotelelts restaurant for middag var kanskje ikke den mest kulinariske. Nok og helt ok mat.
God frokost.
Hotelelts restaurant for middag var kanskje ikke den mest kulinariske. Nok og helt ok mat.
Dietmar
Empfehlenswert.
Stephanie
Eine zu empfehlende Unterkunft. Hier hat alles gepasst. Sauberkeit, Ausstattung, Frühstück, nettes Personal, Lage und die Parkmöglichkeit
Norbert
Gutes, ausreichendes Frühstück
Parken direkt am Hotel, nette Mitarbeiter
Parken direkt am Hotel, nette Mitarbeiter
Yvonne
Ein rundum schönes Hotel.
Uwe
Moin,
es ist dort ein toller Service. das Personal ist sehr freundlich und hilfsbereit.
Uns hat es dort sehr Gut gefallen.
es ist dort ein toller Service. das Personal ist sehr freundlich und hilfsbereit.
Uns hat es dort sehr Gut gefallen.
Christel
Danke für den guten Service.
Hansjuergen
Die böse Überraschung wartet am Ende
Das Hotel ist schön, ordentlich sauber und die Angestellten sehr freundlich ubd hilfsbereit. Am Ende wartete aber leider eine bose Überraschung in Form einer vorher nicht angekündigten \"Energiepauschale\" die einfach dem vereinbarten und gebuchten Preis zugeschlagen wurde.
Frank-Michael
Ein sehr schönes Hotel mit einer überaus angenehmen Atmosphäre etwas außerhalb der City. Die Innenstadt ist fußläufig zu erreichen; man läuft aber ca. 35 Minuten.
Wir konnten unseren PKW schon vor dem Einchecken kostenlos am Hotel parken - das empfanden wir als sehr schön.
Das Personal ist in allen Bereichen sehr freundlich und hilfsbereit.
Die Zimmer sind gut ausgestattet und absolut sauber.
Das Frühstück ist vom Angebot auch gut und sehr schön dargeboten.
Wir können dieses Hotel bestens weiterempfehlen.
Wir konnten unseren PKW schon vor dem Einchecken kostenlos am Hotel parken - das empfanden wir als sehr schön.
Das Personal ist in allen Bereichen sehr freundlich und hilfsbereit.
Die Zimmer sind gut ausgestattet und absolut sauber.
Das Frühstück ist vom Angebot auch gut und sehr schön dargeboten.
Wir können dieses Hotel bestens weiterempfehlen.
Ulrich
Komme gerne wieder
Ich komme jederzeit gerne wieder, da gut ausgestattetes Zimmer, komfortables und freundliches Bad, hohe Qualität des Frühstücks und ein sympathisches Hotelteam.
Frank
gute Lage, guter Service
Petra
Ein ansprechendes hotel mit sehr betten Angestellten. Gratus Parkplätze direkt vir dem Hotel oder direkt gegenüber.
Frühstück ansprechend angerichtet und Extrawünsche wurden zügig erfüllt.
Über eine Brücke hatte man direkten Zugang zum sehr schön angelegten Kurpark. 👍👍
Frühstück ansprechend angerichtet und Extrawünsche wurden zügig erfüllt.
Über eine Brücke hatte man direkten Zugang zum sehr schön angelegten Kurpark. 👍👍
Uwe
War sehr zufriedenstellend
Thomas
Preis-/Leistung für diese Stadt angemessen.
Annie
Udemærket hotel, kedelig restaurant
Værelserne var gode, morgenmad fin, men restauranten var skuffende. Maden levede ikke op til det der stod på menukortet. Hotellet lå ca. 20 min. gang fra centrum.
Norbert
Der Hinweis auf die vorhandenen, großen Parkmöglichkeiten sollte aktiv gegeben werden, damit Konflikte mit \"Anwohner-Parken\" vermieden werden.
Cornelia
Das Hotel liegt direkt am wunderschönen Park! In 30 Minuten ist man in der Innenstadt von Lüneburg (das ist dann ein sehr gemütlicher Spaziergang) ! Lüneburg ist auch mehrfach eine Reise wert! Die MitarbeiterInnen des Hotels sind sehr freundlich! Das Frühstück ist ebenfalls gut! Hier kann man auch gern wiederkommen.
Heidrun
wir haben uns wohlgefühlt
Yvonne
Ein sehr schönes Hotel,ruhig gelegen in einem Wohngebiet.Das Zentrum von Lüneburg ist fußläufig in 15 min erreichbar.Die Parkplätze vor dem Hotel und die Tiefgarage sind knapp,jedoch kann man sehr gut gegenüber auf dem dem Parkplatz/Stadthalle/Mehrzweckhalle parken.
Karlheinz
Empfehlenswert
janine
Alles gut
Karin
Die Lage ist gut und Lüneburg ist in 5 Minuten mit dem Rad zu erreichen!
Parkplatz für das Auto direkt vorm Hotel .
Die Betten waren sehr gut !
Im Bad roch es in der Dusche etwas nach Abfluss… müsste mal gereinigt werden.
Als wir kamen , brannte im ganzen Zimmer Licht , da eine Schlüsselkarte steckte
Parkplatz für das Auto direkt vorm Hotel .
Die Betten waren sehr gut !
Im Bad roch es in der Dusche etwas nach Abfluss… müsste mal gereinigt werden.
Als wir kamen , brannte im ganzen Zimmer Licht , da eine Schlüsselkarte steckte
Thomas
Alles sehr gut. Zimmer und Ausstattung excellent für die Kategorie. Auch das Personal ist sehr freundlich und hilfsbereit Nur die Speisenqualität im Restaurant könnte besser sein. Frühstück aber sehr gut. Ich komme gerne wieder!
Michael
Alles bestens!
Daniela
Tolle Lage direkt am Kurpark.Schöne geräumige Zimmer und leckeres Frühstück.
Verified traveler
Hyggelig overnatting
Veldig hyggelig hotell, god service og deilig mat.
Kommer gjerne tilbake
Kommer gjerne tilbake
Bernd
Die Gaststätte im Hotel hast Sonntags ab 18:00 Uhr geschlossen, zur Innenstadt mit seinen Gaststätten war es ca. 2km zu Fuß. Die Minibar im Zimmer war nicht gefüllt, trotz gegenteiliger Auskunft des Besitzers. Das Frühstück war dürftig.
Hildegund
Rundum gelungen
Sehr saubere Unterkunft, sehr bequeme Betten, tolles Frühstücksbuffet im sehr gemütlichen Restaurant, etwas abgelegen zur Innenstadt, aber gut zu Fuß durch den Kurpark oder auch per Bus zu erreichen ... sehr nettes und hilfsbereites Personal, gutes Preis-Leistungsverhältnis, jederzeit wieder...
Gudrun
Man musste feststellen, daß der Parkplatz ausserhalb des Hotels lag. Die
junge blonde Dame war nicht gerade kundenfreundlich. Im Hotelzimmer mussten wir feststellen, dass die Esspressomaschine die Nespresso-
Kapseln nicht annahm und noch die alten Kapseln im Wasser! im Auffangbehaelter lagen. Wo bleibt hier die Hygiene!
Eine Schiebetür trennte die Toilette, wo man sich die Finger quetschte.
junge blonde Dame war nicht gerade kundenfreundlich. Im Hotelzimmer mussten wir feststellen, dass die Esspressomaschine die Nespresso-
Kapseln nicht annahm und noch die alten Kapseln im Wasser! im Auffangbehaelter lagen. Wo bleibt hier die Hygiene!
Eine Schiebetür trennte die Toilette, wo man sich die Finger quetschte.
Andreas
Das Personal ist freundlich, zuvorkommend und immer für Anliegen da
Per Frank
Super god service hele vejen igennem.
Alt meget fint.
Godt værelse med kaffe/ te maskine , her også
Alt fint
Alt meget fint.
Godt værelse med kaffe/ te maskine , her også
Alt fint
Tommy
RIGTIG DÅRLIG SERVICE OG OPLEVELSE !!!!!!
UALMINDELIG DÅRLIG SERVICE. VIL ANBEFALE ANDRE AT UNDGÅ DETTE HOTEL.
Midt om natten blev vores hoteldør åbnet af en/flere fremmede mænd og lyset blev tændt på vores værelse.
På trods af, at vi begge klagede i receptionen 3 gange, blev vi nærmest anklaget for, at lyve, da det ifølge receptionistens opfattelse ikke kunne ske, at andre kunne låse sig ind på vores værelse.
INGEN FORSTÅELSE - INGEN KOMPENSATION - TIL TRODS FOR AT VI IKKE FIK SOVET DEN NAT.
RIGTIG DÅRLIG OPLEVELSE MED BEDST WESTERN PLUS RISIDENZHOTEL LUNEBURG.
Brug dem ALDRIG !!!!!
Midt om natten blev vores hoteldør åbnet af en/flere fremmede mænd og lyset blev tændt på vores værelse.
På trods af, at vi begge klagede i receptionen 3 gange, blev vi nærmest anklaget for, at lyve, da det ifølge receptionistens opfattelse ikke kunne ske, at andre kunne låse sig ind på vores værelse.
INGEN FORSTÅELSE - INGEN KOMPENSATION - TIL TRODS FOR AT VI IKKE FIK SOVET DEN NAT.
RIGTIG DÅRLIG OPLEVELSE MED BEDST WESTERN PLUS RISIDENZHOTEL LUNEBURG.
Brug dem ALDRIG !!!!!
Bengt
Restaurangen var ej öppen trots att det angavs att det fanns! Kylskåpet fungerade dåligt, ingen kyla.
Andrea
Gutes Hotel mit freundlichem Personal, wir würden wiederkommen.
Stefan
Hotel sehr sauber, tolle Zimmer, tolles Frühstück
Hotel war super, sauberes schönes Zimmer, Personal war sehr freundlich, kann wirklich weiterempfohlen werden.
Frühstücksbuffet war sehr reichhaltig und die Bedienung war top!
Frühstücksbuffet war sehr reichhaltig und die Bedienung war top!
Verified traveler
Gut mit kleinen Mängeln
Parkplätze sind nur wenige vorhanden ,
Baar war um 22:45 geschlossen
Baar war um 22:45 geschlossen
Hartmut
Das Hotel liegt direkt am Kurpark,das Personal war sehr Freundlich.Die Sauberkeit im Zimmer war gut,obwohl einge Staubflöcken im Bettbereich waren.Im Redtaurant wo wir auch unser Frühstück einnahmen war die Sauberkeit nicht so gut,schmutzige Fensterbtetter(innen),Spinnengewebe an den Lampen .Beim letzten Frühstück gab es um 07:30 kein Brot mehr.
Heinz-Horst
Zu viele Defizite - nie wieder
Hier gibt es einige Probleme: Ankunft-vorbeigeahren, da schlechr/gar nicht ausgeschildert. Zufahrt Tiefgarage nicht ohne suchen zu finden. Mehrere Angebote Restaurant nicht erhältlich, obwohl auf Tafel herausgestellt. Essen nicht in Ruhe möglich, da sehr lautstarken Gästen an der Bar vom Personal kein Einhalt gefordert wurde. Das Schlimmste: Die ausgestellte (!) Heizung zischte die ganze Nacht. Beim Frühstück u.a. keine Spiegeleier erhältlich. Rezeption beim check-out zunächst nicht besetzt. Kein leitender Mitarbeiter zum Vorbringen dieser begründeten Beschwerden verfügbar!!
Thomas
Sehr nettes Hotel,leider ging der Safe nicht, war wohl bekannt, aber konnte nicht gelöst werden... Ansonsten alles sehr gut!
Location & surroundings
Best Western Plus Residenzhotel Lueneburg
Munstermannskamp, 10, LÜneburg, Germany
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Best Western Plus Residenzhotel Lueneburg
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