Campanario del Mar

10/10

Exceptional

04 Jun 2026

VIRGINIA

The staff was very helpful and friendly

Family_with_children

4/10

Poor

24 May 2026

Maria

Buena ubicación, instalaciones mediocres, toallas viejas y de mala calidad, sin los mínimos equipamientos de baño para un hotel de 4 estrellas. Personal atento. Muy mala relación calidad-precio

Partner

4/10

Poor

27 Jan 2026

Benjamín

The company’s policy of no early check-in, even though the room was available, was absurd. The room itself was not what we expected; it was old and in poor condition, contrary to the pictures on the website. To top it off, there was no internet access during the entire stay.
I’m not recommending this hotel to a family or either a friend

10/10

Exceptional

21 Jan 2026

Mark

Location, location, location. That is all you need to know.

Oh, they have secure motorcycle parking. That too is important. And the breakfast is AMAZING!

But Location Rules. And this is just an amazing location.

If you want a new, Americanized place, this might not be it.

Hot shower too!

Leisure Self

8/10

Excellent

02 Jan 2026

Paulo

Comodo

Leisure Family_with_children

10/10

Exceptional

11 Nov 2025

MARIA

Wonderful little cabin. 2 bedroom perfect for a family of 3 or 2 couples.
Very clean, great amenitied, wonderful staff.

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Katherine

The beach view was the best in La Serena and a short walk to very good restaurants also facing the sea. The hotel was very personable, room comfortable, breakfast buffet excellent, and the staff exceptionally helpful and attentive.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Maximiliano

Super location and friendly staff.

10/10

Exceptional

24 Jun 2025

Adriana

buen precio por vista al mar

Leisure Friends

10/10

Exceptional

24 May 2024

Kim

Ocean Front Stay

Lovely colonial style hotel - I had a room with ocean view - lovely aspect and sound of the ocean

Self

10/10

Exceptional

23 Mar 2024

Julio

Great place and the staff are very friendly and welcoming 🙏

Business

10/10

Exceptional

12 Nov 2023

Sofia

Very nice hotel. Request first floor not to go up stairs. The hotel is nicer than the cabanas I heard. It was right across the beach and had parking.

Business_and_leisure Friends

6/10

Pleasant

12 Dec 2022

Martin A

La estadía fué muy confortable y sin grandes problemas, la atención fué muy amable y respetuosa, y la limpieza excelente. Creo que deberían brindar mas información acerca del hotel y de la ciudad para turistas. Lo peor es que esperaba tener un mejor wifi (HORRIBLEMENTE MALO), servicio a la habitación y un restaurante o bar en el hotel. Muchas gracias

Friends_and_family Family

8/10

Excellent

17 Aug 2022

Natasha

Charming hotel. Lovely staff - accommodating of our limited Spanish. The breakfast restaurant with buffet was good. Wifi was non-existent. Amazing location - across the road from the beach & restaurants/bars. However noise that continued well after midnight from the street and nearby bars was annoying & made it difficult to fall asleep. Overall, a good stay but perhaps not the best choice if you want a restful night’s sleep (on a weekend anyway).

Leisure Family_with_children

8/10

Excellent

11 Jan 2022

David

Great beach hotel.

Great location next to beach, restaurants and casino, big rooms with tasty breakfast.

A little noisy in our rooms as next to bar, but fine for holiday and vacation.

Friends_and_family Family

8/10

Excellent

31 Dec 2021

Diana

Everything was great! We choose a room with beach view, big terrace! it was pristine with a very high standard related to COVID protocol. The staff overall was very friendly.

Leisure Family

8/10

Excellent

09 Jun 2021

Verified traveler

Good place to enjoy!

Self

10/10

Exceptional

10 Mar 2020

Tim

Could not fault the hotel or staff. Breakfast was excell3nt

Partner

6/10

Pleasant

11 Jan 2020

Alex

Great location close to beach and entertainment. Unfortunately there is a pub/karaoke restaurant besides it that made it impossible to sleep before 3 am even on week nights!! Unless they work on soundproofing I would not want to stay at this hotel again. On the other hand breakfast service was great and staff was e xtremely attentive.

Friends_and_family Family

8/10

Excellent

04 Sep 2019

Elizabeth

The hotel could use some upkeep in the common areas.. The rooms were large and clean, but haven't been updated in quite some time. The location was great, though, on the beach, and with several lovely restaurants (including the one in the hotel), nearby.

Partner

10/10

Exceptional

08 Jan 2019

Verified traveler

Extremely close to the beach but quiet and cool. Staff were really helpful.

6/10

Pleasant

16 Apr 2017

Mia

Disappointment in La Serena

Overpriced without expected amenities. Staff were lovely and helpful. Being charged for water and extra coffee at breakfast was not necessary. Hotels in Asia always provide water and tea making facilities. This hotel at US $120 per night was not worth it.

Partner

10/10

Exceptional

28 Jul 2016

Stellan

Great beach location

We needed to make some changes in our travel itinerary, which was difficult because we do not speak Spanish. However, Paula Gacitua, David Pena, and Andrei Marambio at the reception/front desk were extremely helpful, getting on the phone and email to help us make the changes. Better service is difficult to imagine. -SO

Partner

8/10

Excellent

31 May 2016

Verified traveler

Wonderful Place to Stay

Wonderful place to stay in La Serena

8/10

Excellent

06 Feb 2016

Verified traveler

Spent a couple of wind down days on the beach after the long flights before beginning the rest of our trip.

8/10

Excellent

14 Dec 2015

Lia

Good location

My husband and I stayed for 4 days. The hotel has a good location, there are good restaurants near by. There is also an arthesanal market close to it.
The staff is very friendly, and the room is confortable.
If you visit La Serena, don´t forget to take the trip to The Valle of Elqui, it is beautiful. And in the town of Coquimbo, which is next to La Serena, visit the Cross of the Third Millenium.

8/10

Excellent

19 Feb 2012

Chaz

Is a good hotel

Great Hotel , wonderfull people . i was very please and i love Dona Maria in the morning taking care breakfast she was the best , i was very please with all service at the hotel .

8/10

Excellent

22 Dec 2010

Warren

Noisy, but nice

Nice hotel. Small-ish rooms, from an American point of view, but not too bad. Access to the beach cannot be beat as the hotel is literally just across two lanes of traffic from the sand. And our view of the Pacific couldn't be beat either. Hotel service was nice, but maid service, we thought, was just a teeny bit obtrusive (they organized our things each day a little more than we would have liked). Everything was relatively clean though. Main issue was that, in spite of the nice location, the hotel is on THE main drag along the La Serena beach. And there are several bars with karaoke and such next door. So it was pretty loud pretty late every night. The thing that saved us was that we were generally so exhausted each day from experiencing Chile that we mostly slept right through the sound. If you don't mind the sound, then definitely stay here.

Partner

10/10

Exceptional

07 Jan 2026

Boris

Buen servicio

Leisure Family

10/10

Exceptional

21 Dec 2025

Jorge

Buen lugar

8/10

Excellent

19 Dec 2025

Rainer

Tolle Räume. Leider ist die Diskothek, die bis vier Uhr Musik machte, so laut, dass wir sehr schlecht geschlafen haben. Die Unterkunft ist klasse und wir wollten länger bleiben, aber wegen der Diskothek sind wir früher los.

4/10

Poor

30 Nov 2025

Ramon

Conveniente acceso a la playa y justo en la Avenida del Mar.
Propiedad muy poco cuidada con el tremendo potencial que tiene, la higiene deja mucho que desear. No tiene cortinas blackout en las habitaciones con luces del hotel y de la avenida directo a las camas. Baño incómodo y nada funcional, apenas se puede cerrar la puerta o entrar a la ducha que es inoperativa y fue reportada los dos días de estadía sin arreglo.

Leisure Partner

2/10

Poor

28 Nov 2025

Antonio

Hotel ridicolo, come quasi tutti quelli incontrati in Cile. Pagato 1 notte 130 euro, al check-in mi hanno chiesto il pagamento del suddetto importo + 180 euro di garanzia (più del valore della notte). Ovviamente non lo scrivono da nessuna parte sul sito ma una volta arrivato lì, beh, o fai come dici loro o ti invitano a cercarti un altro hotel perdendo i tuoi soldi. Robe da pazzi… receptionists svogliati e minacciosi. Hotel per il resto davvero squallido, non vale 1 centesimo di quelli spesi.

Business_and_leisure

8/10

Excellent

22 Nov 2025

Paul

Rent rom og flott utsikt mot sjøen. Herlig med hengekøye på uteareal. Enkelt med parkering. Hyggelig og hjelpsomt personale. Gid frokost. Ypperlig beliggenhet. Koselig og tradisjonelt hotell.

Leisure Family

4/10

Poor

26 Dec 2024

Verified traveler

Wir haben zuerst das falsche Zimmer bekommen. Dann doch noch das richtige Zimmer bekommen. Wir hatten einen Suite mit Sitzmöglichkeiten gebucht. Das Zimmer war voll mit den Betten und es war klein. Keine Sitzmöglichkeiten im Zimmer und für eine Suite viel zu klein kein Platz für Koffer. Das Zimmer war schrecklich. Frühstück war auch eher schlecht.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Rosane Goncalves de

Hotel maravilhoso!

Estadia maravilhosa. Café da manhã excelente de frente a praia. Agradecimento a Senhora Maria que sempre me atendeu com sorisso e alegria estampado no rosto. Todos os funcionários foram muito amáveis. A localidade é ótima também. MUITO OBRIGADA!!!!

10/10

Exceptional

02 Nov 2024

RENATO

Muito bom, só faltou elevador.

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Cristian

Buen lugar

Personal muy amable. Habitaciones buenas para el precio. Recomendable

Friends_and_family Family

8/10

Excellent

09 Aug 2024

Mariana

El hotel es muy bonito y el personal es excelente. Gente muy amable y con excelente disposición. Además, el desayuno es exquisito.

La conexión a wifi en las piezas no funcionaba y a mi juicio falta una mantención y pintura a los techos, paredes y muebles de baño.

Leisure Partner

8/10

Excellent

25 Mar 2024

FERNANDO

Pasamos una semana en este hotel. Cómodo y bien ubicado.

Partner

8/10

Excellent

23 Mar 2024

Roberto

Falta Mantencion a las habitaciones

Friends_and_family Family

8/10

Excellent

11 Jul 2023

Dorte

Meget dårligt wifi

Friends_and_family Family

10/10

Exceptional

18 Jun 2023

RODRIGO

Excelente.

Excelente. Todo muy bien, particularmente el personal. Muy amables y preocupados de sus huéspedes.

Business Partner

8/10

Excellent

21 May 2023

Angelina

Muy recomendable

Me encantó todo,especialmente la atención del personal la sra. María a cargo del desayuno un siete, desayuno muy bueno camas cómodas toallas blancas y limpias , mi única crítica sería qué deberían modernizar los baños, lo demás está muy bien

Friends_and_family Family

8/10

Excellent

05 Apr 2023

Verified traveler

No elegir habitación frente a Huentelauquén

Falta aislar acústicamente las habitaciones que quedan frente al restaurante Huentelauquén

Friends_and_family Family

8/10

Excellent

27 Mar 2023

Roberto

Falta de conde las políticas del personal Hotel

Al otro día del check in nos fueron a buscar a la habitación para firmar un acuerdo donde nos querían efectuar un cobro indebido, algo fuera de las políticas de reservas en Hoteles.com y que tampo están en las Politicas de Reserva en la página del Hotek Campanario. Luego de varios minutos de intentar explicar...que el cobro no correspondía, que no firmarías un documento que nos estaban pidiendo firmar...la señorita quedó en conversar con su jefa. La jefa nos pidió disculpas por lo ocurrido, ya que la situación fue muy irregular y nos ocacionaron muchas molestias por ello (nos fueron a buscar a la habitación para cobrar...e intetaron convenvcernos de firnar y luego pagar...). Además se recomienda mejorar las duchas de las habitaciones del hotel.

Friends_and_family Family

8/10

Excellent

10 Jul 2022

roberto

Lindo hotel a la orilla de la playa.

Buen hotel, habitación amplia, el baño un poco estrecho pero bien. Muy buen desayuno. Recomiendo las habitaciones que están hacia el sur, ya que en la esquina al norte hay un bar/karaoke con música hasta tarde.

Business

10/10

Exceptional

03 Apr 2022

isidro

Muy bien muy buena calidad y comodidad exelente

10/10

Exceptional

10 Mar 2022

JIMENA

Muy buena ubicación.

Nos quedamos 2 noches y 3 días en el hotel, lo recomiendo, muy buena ubicación, frente al mar y locales de comida. Habitación cómoda, desayuno buffet asistido abundante y rico (muy amable el personal). Incluye estacionamiento. Volvería.

Partner

4/10

Poor

31 Jan 2022

Ingrid

Decepcionante

Fue traumática porque me robaron el notebook, mi acompañante se torció el pie por falta de señalización de cambio de nivel en la recepción y no habían ni cerveza ni agua mineral.

Business