Name: Enjoy Coquimbo
Address: Avenida Pe¤uelas Norte 56 , match destination La S, Coquimbo, CL

2/10

Poor

10 Jul 2026

Francisco

Jamás volveré, horrible.

10/10

Exceptional

17 Jun 2026

Francisco

Everything good, I recommended

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Mario

Clean room,. ocean view, great breakfast

Partner

2/10

Poor

16 Apr 2026

Peter

The room was filthy, stains on the carpet with worn furniture. Only 1 elevator worked. The restaurant was far from impressive. I went to the front desk to show them the pictures from Hotels.com and they said the photos were not of their rooms, only the view from the window???

Self

10/10

Exceptional

11 Nov 2025

Michael

Everything was good

Leisure Self

6/10

Pleasant

26 Oct 2025

Camila

The hotel and spa are in need of renovations and repairs.

Friends_and_family Family

4/10

Poor

03 Oct 2025

Sergio

We didnt have a good experience, staff at the front desk would give me proper invoice for the prepaid payment , they told me I have to request this from Expedia…at any rate, didnt want to continue arguing about it as I was in a hurry to leave. Important to mention that the property and facility in general looks dirty without proper maintenance, mold in the bathrooms and my room had floor carpets with stains.
Will not return to this hotel in the future.
Sergio Mancilla

Business

8/10

Excellent

30 Mar 2025

Enzo

Low quality to be an enjoy hotel... Dirty windows and bathrooms. Expensive for the offered quality,

Leisure Family

4/10

Poor

21 Feb 2025

George

Look for another hotel

We arrived at the hotel around 8 PM and there were no front desk agents for 30 minutues. The rooms are dated. For breakfast, instead of the restaurant close to the front desk offering breakfast, I had to walk around to the very back of the hotel to have breakfast. To enter the casino you need to pay $5 dollars. There is no bar in the casino. In short, save you money, don't stay in this hotel!!!!!

Business

10/10

Exceptional

29 Sep 2024

Kevin Anthony

The suite is excellent! Beautiful ocean views! Highly recommend the Suite on the 12th floor.

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2024

Michael

Staff was great, i had a very good stay

Leisure Self

10/10

Exceptional

22 Jan 2024

Pete

This hotel was an excellent choice for an American. The room was big and very clean. Some of the staff spoke English and were very helpful getting around and finding a taxi. There is no room service. The attached restaurant was not good for a non-Spanish speaker -- no printed menus just online. I could access the menu but there was no English version. Even though I have a pretty good Spanish vocabulary, I couldn't understand the food choices and no one was there to explain. But, there are lots of restaurants around that were more than sufficient.

Leisure Partner

10/10

Exceptional

03 Jan 2024

Joey

This place is dabbombbbbbb!!!!

4/10

Poor

19 Mar 2023

Jose

the dirty carpet, bad smell in the room, dirty, simple breakfast buffet

Leisure Family

4/10

Poor

12 Mar 2023

Luis

Not what we remembered! This hotel was top notch 5 years ago. The condition of the room was substandard, dirty old carpets, plugged up shower, dated and rundown furniture.

Business_and_leisure Family

10/10

Exceptional

23 Dec 2022

Jennifer

Absolutely LOVED this hotel and area. The view and amenities were perfect. No complaints and will be back.

Leisure Family_with_children

2/10

Poor

14 Dec 2021

Johnathan

This hotel is rundown. The room was not very clean and the staff only some what helpful. Internet very poor had to cancel zoom meetings.

Leisure Partner

4/10

Poor

18 Nov 2021

Camilo

We booked the king suite (12th floor) just because we wanted the jacuzzi, but they didn’t have hot water that night and didn’t give us any explanation, we basically could’ve stayed in a cheaper room since the hot water wasn’t running.

Leisure Partner

8/10

Excellent

03 Aug 2021

Verified traveler

Good Location

Leisure Partner

8/10

Excellent

04 Mar 2021

Andre

Enjoy

Good stay

Business

8/10

Excellent

01 Mar 2020

Verified traveler

Nice stay at Enjoy Coquimbo

Overall, the stay was enjoyable. There is a casino attached to the complex. I don’t gamble, but it seemed pretty nice. The hotel is also right next to the beach which was great. There is also a good restaurant attached to the hotel.

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Verified traveler

We had a great Room with the water view and a nice balcony it was wonderful

Leisure Partner

10/10

Exceptional

25 Aug 2019

Verified traveler

Quiet less, comfortable and clean . Good meals and good drinks

Leisure Family

8/10

Excellent

26 Jul 2019

Verified traveler

The best eas the spa area.
The bad Leonardo in the checking

Leisure

8/10

Excellent

09 Jul 2019

Verified traveler

Nice ocean view. Many TV channels but NOT one in English. Problems with noise at night because the very busy beach road passes right under the hotel suites and there are many people about on weekends till late at night. Very nice room; excellent inexpensive restaurant.

Leisure Partner

10/10

Exceptional

10 Apr 2019

Verified traveler

Nice service and good facilities will recommend to any one going to Serena CHILE

Leisure

10/10

Exceptional

26 Mar 2019

Verified traveler

Hotel staff very kind and helpful. Beautiful pools and spa.

Leisure Partner

10/10

Exceptional

08 Mar 2019

Verified traveler

We were impressed with professionalism of the hotel staff . We have been travelling the world through different hotels and this one would be a bench mark for many of the ones we have been

Leisure Partner

6/10

Pleasant

22 Jan 2019

Verified traveler

Proximity to water and casino.
Room service fair. Not enough towels and carpet cleanliness

Business_and_leisure Family

4/10

Poor

12 Jan 2019

Verified traveler

Outdated place. I was only given a hand towel and when I requested a towel they took almost 3hrs to get it to my room. Not worth the price paid

Friends_and_family Family

6/10

Pleasant

10 Jan 2019

Verified traveler

great room, terrible town.

Great rooms, poor service. front desk couldnt recommend a decent restaurant or know the hours or contact information for the major touristic sites in the area.

Partner

10/10

Exceptional

10 Dec 2018

Verified traveler

Spectacular! Ocean views, 5star amenities, great food and superior rooms!

6/10

Pleasant

08 Feb 2018

luis

Nice hotel on the beach

Nice hotel, but the service could be better. I found that the hotel is a little complacent with how they deal with the clientele and respond to their needs. I have been here two years now and last year was better then this year. I hope it doesn’t continue to diminish in quality of service.

10/10

Exceptional

30 Jan 2018

Verified traveler

Amazing ! Great location! Beautiful views! Pleasant staff. Would definitely come back

10/10

Exceptional

30 Dec 2017

Verified traveler

Great views of beach. Very comfortable room

Wonderful amenities. Rooms were huge and hot tub was good. A little strange for swim caps in hot tub. Overall great hotel.

10/10

Exceptional

27 Dec 2017

Jan

Nice hotel with casino and close to beach

Everything about our stay was pleasant. The staff are all courteous and anxious to be of assistance. The room was very comfortable and clean, with a great view. The included breakfast was ample and delicious. We have stayed there before, and will definitely return.

8/10

Excellent

11 Dec 2017

Jair

Nice hotel/casino. Excellent view

It could be perfect, excellent view, very good dinner options, just across the beach. But they currently are working in their parking, and that make hard to find them, and we have to unpack all our staff alone. Its seems that this issue will be arranged soon, but we didn’t get any advice, and as munwife is pregnant, it wasn’t a good first impression. After this, everything perfect.

8/10

Excellent

20 Nov 2017

Andreas

Comfortable, spacious rooms with beautiful views

Check-in and check-out process is quite slow because there is only 1 staff member to process all people. The bed is really comfortable and you get beautiful views but no chairs on the balconies which is a shame. Overall, renovation or better maintenance of the rooms is needed. Breakfast is just average and service is none existing. Not good and customer oriented service for a hotel which claims 5 stars. The cleanliness of the rooms could be better. It's still a good hotel but wouldn't stay more than 1 or 2 nights.

Partner

8/10

Excellent

10 Nov 2017

DJ

Incredible seaside views. Good restaurant. Brea

Good restaurant. Breakfast was great and included in the room rate.
Beach restaurant was just the thing on Sunday afternoon when I arrived early and couldn't check into my room.

10/10

Exceptional

23 Aug 2017

Raimundo

Very nice hotel, by the beach

Great Hotel, very good location (by the beach), several restaurants at walking distance, very good SPA (located in the hotel). Nice staff, very polite, we hire bikes and we had great time riding them by the beach.

8/10

Excellent

07 Jul 2017

Thomas

Very comfortable hotel with beautiful sea view

This is a very appealing hotel, right on the beach and walking distance to the old Lighthouse and many beachside restaurants. The staff is very helpful and can communicate in English when necessary. Our room had a beautiful vista of the ocean and was very spacious and comfortable with an excellent king size bed.

10/10

Exceptional

24 Jun 2017

Anne

be careful of the parking garage!

The hotel was very nice, the staff very accommodating, but the last day of our 5 day stay, our car was heavily damaged in their parking garage. Someone keyed the car all around, not once but several times. Deep gouges which will require a total paint job. And the car was parked right under their security camera! People in Chile have no respect for other people's property. I have lived in this country for three years and even the natives will agree with that statement!

10/10

Exceptional

26 May 2017

Tiffany

Excellent hotel

Stayed here on the Santiago leg of our honeymoon. The hotel itself is very classy with excellent service, however it is not stuffy. The staff were all pretty young around our age in the thirties. Not to be an ignorant tourist but I really appreciated that they spoke enough English to help us without the need for me to bust out google translate.

The room is clean, bed is plush and comfy. Bathroom is not large but definitely beautiful and it's a weird comment but the plumbing was good enough that I didn't smell anything. The last five star hotel we stayed at in La Serena smelled a bit...

Their restaurant downstairs is AMAZING as is their breakfast buffet. They have an indoor/outdoor bar at the top level with live music on Tuesdays and a very inviting lounge in the lobby full of sofas, books and a bartender. I would definitely recommend this hotel.

Btw free minibar is unlimited water bottles and Coca Cola although I was expecting chips and cookies for my pregnant tummy... :)

Partner

8/10

Excellent

27 Mar 2017

Perry

Nice hotel, close to beach,

Had to change rooms due to a water leak, but overall it was a nice experience.

4/10

Poor

15 Feb 2017

andres

Andres Barnechea Chile

Not clean the carpet. There was a lot problems with the elevators. One in Maintenance the other with serious problem and just one available.
The Parking is a big problems too.
Nice nice view bad the quality so bad

Family

10/10

Exceptional

21 Jan 2017

Fernando

Amazing ocean view

Amazing view from my room , will do it again when I come back

Partner

6/10

Pleasant

21 Jan 2017

Sally

Nice hotel close to beach and casino

The hotel is nicely situated and very modern. We found that the place lacked attention to details but nevertheless the staff were friendly. We were suppose to get an Expedia gold VIP gift or upgrade which didn't happen. Otherwise great place.

8/10

Excellent

26 Dec 2016

Verified traveler

Convenient and relaxing

Good desk staff, nice room nice view

10/10

Exceptional

05 Dec 2016

juan

nice hotel, excellent attention

excellent hotel, very friendly, excellent rooms, great hotel, nothing to correct

10/10

Exceptional

05 Mar 2016

Verified traveler

Nice till check out

We had a nice stay everything was good food staff hotel. Then we had to,check out and we ran into 2 space cadets. 2 girls at the front desk had no,idea of what was going on we waited 25 minutes to check out with no one ahead of us.

8/10

Excellent

12 Jan 2016

Verified traveler

Spacious and comfortable rooms

We were extremely pleased with our rooms at the hotel. We got suites on the 9th floor that were tastefully decorated, huge with very large bathrooms and a large walk-in closet. The staff was very friendly. The breakfast was included; it was buffet and rather hectic. The hotel adjoins a casino, which may not be everyone's cup of tea, but the rooms were far away from the noise and we had a very quiet and restful night.

8/10

Excellent

27 Dec 2015

Katie from New

Nice hotel close to the beach

This hotel was perfect for just lounging in some warmth, also very good gym and spa facilities. Within a walk to some restaurants, though generally better to have a car. Day trips to Valle del Elqui nearby, by guide or car a must.

4/10

Poor

28 Jun 2015

jorge

Enjoy???? Only is you are a PREFERRED VIP guest.

We did not exactly \"enjoy\" our stay... while the accommodations were very comfortable, the service overall in the hotel was really quite bad, (with the exception of the bellmen). All the other employees had a terrible attitude toward the non Casino VIP guests ...I will explain; after traveling from Miami/Santiago/La Serena, we finally arrived and were in the middle of the checkin process, when I was suddenly asked by a young lady at the front desk named Fiorella, \"to step aside please, so I can assist one of our PREFERRED GUESTS\". My wife and I were stunned! As I made my surprise and displeasure of what just took place, Fiorella told me this was company policy to assist PREFERRED guests FIRST! There were a few other incidents that led to the low rating given, which do not coincide with the good actual room quality. Room service requests needed to be followed up on multiple times for simple requests such as ice, towels, car... Lastly, this is a Casino Hotel, which at night, attracts all sorts of shady characters such as ladies looking for work and their \"handlers\". On the lighter note in the Casino bar, not even a napkin or straw accompanies the overpriced drinks. Overall: stay somewhere else if you want to be treated with respect and hospitality. We will avoid this hotel like the plague.

Partner

10/10

Exceptional

16 Mar 2015

Verified traveler

Comfortable and clean hotel

We had a very comfortable stay. Our guestroom is very spacious and clean with a balcony overlooking the ocean. There is a nice spa/wellness center with an outside infinity pool and an indoor pool. Both pools are very nice. The only complaint is the requirement to purchase a swim cap in order to use the indoor pool. The restaurant had good choices on the menu. I would definitely stay there again.

Partner

10/10

Exceptional

21 Jul 2014

Verified traveler

Excellent!

It is a beautiful hotel with one of the best staff I have ever experienced. The breakfast had so many varieties and especially healthy options. It is a great location. My first choice when I go to Coquimbo, Chile again.

10/10

Exceptional

23 Jan 2012

Dawn

Enjoy Coquimbo in La Serena Chile

My daughter and I thoroughly enjoyed our stay at the hotel. The facilities were first class, the staff was always helpful and friendly and the room was clean, well maintained, comfortable and the view was awesome! I would stay here again in a heartbeat and would not hesitate to recommend it. I felt safe walking in the area and we walked a lot!

10/10

Exceptional

28 Feb 2011

Christine

Fantastic Hotel!

Beautiful hotel and casino, we had Valentines' dinner at Oire restaurant in the hotel and the food was outstanding, and could compete with any first class restaurant in any city in the world. Wonderful!

Partner

6/10

Pleasant

01 Jan 2011

Verified traveler

Goof Facilities, Sub Par Service

The hotel buidling and facilities are great. It also has many features and it is conveniently located. The service however, could be much improved.

It is not that the staff is rude or not polite, but rather unprepared and a bit loss. In several occasions the waiters would not know what they was available or not and things take a long time to get. If you ask a waiter or a service person for something, expect them to acknowledge what you say politely, and then continue doing whatever is they are doing, like stacking glasses or plates, and start taking care of your request 10 or 15 minutes later. This should be a problem that would seem easy to take care, but unfortunately is endemic in the country. Clients came last, or at least after the waiter's personal to do list.

Overall it is a very nice hotel, but don't be surprised if it takes 15 minutes to get a couple of cocktails in a half empty bar which is surprisingly overstaffed, yet inefficient.

8/10

Excellent

09 Dec 2010

Kameron

Very comfortable. Excellent Amenities. Service was ok.

I thoroughly enjoyed my stay at Hotel de la Bahia. The rooms were clean, modern and very comfortable.
The hotel is connected to a casino, offers serveral restaurants, a night club and a fitness center and spa. Beach access is just across the street.
My favorite part of the hotel was the spa which offers both indoor and outdoor pools, a fitness center and a spacious lounging area in the lockerroom with jacuzzi, hot and cold plunge pools, steamroom and sauna. A great way to start your day or relax after a long day of sightseeing.
My only complaint is the the location. Although the hotel/casino sit right on the beach it's a little far from both the downtown areas of La Serena and Coquimbo. It is necessary to either drive or take a cab to enjoy the nightlife in either cities.

2/10

Poor

06 Jul 2026

Francisco

Horrible, la peor experiencia en un hotel en mi vida y no estoy exagerando, no volveré jamás. Si esperas que este hotel, dado el precio, esté a la altura de un 4 estrellas, te equivocas:
-Hotel en general: Completamente deteriorado, aspecto mal cuidado, como si no le hubiesen hecho una mantención en años, horrible.
-Check in: Terrible, todo el proceso muy lento.
-Habitación: Habitación sin toallas, sin batas, sin café, sin enchufes en los respaldos ni veladores, ni cerca. El baño un desastre, todo deteriorado, la ducha y artefactos cubiertos de sarro, oxidado, baldosas sueltas, sin frague. Alfombra, un asco.
-Desayuno: Horrible, sin vasos, servicios, saleros, todo en el hotel es escaso. Atiende una persona a la entrada, mal vestida, sentada arreglando las servilletas, no se, parece circo pobre. La calidad de los alimentos malísima, todo escaso, poca variedad y malo. Es el peor desayuno americano que he visto en mi vida. Un asco.
-Piscina: Agua muy fría, luminaria suelta con los cables a la vista flotando en el agua, atroz.
-Comida: Sólo pedí servicio a la habitación 1x día, un simple pollo que es probablemente lo peor que he comido en mi vida. Pollo duro y muy mal sabor.
-Estacionamiento: Horrible, es a la intemperie, compartes estacionamiento con todo el resto de las personas que van al casino. Esperé 1 hora para entrar y no había estacionamiento, después me pasaron uno que estaba a 500 m de la entrada . Los accesos en general son horribles.
-Ambiente: Flaítisimo, horrible.

Friends_and_family Family

2/10

Poor

27 May 2026

SOICHIRO

施設が古くメンテナンスもできていない。

Business

6/10

Pleasant

13 Apr 2026

amelia

Buena vista, rico y variado desayuno, acceso al casino expedito

Friends_and_family Friends

6/10

Pleasant

13 Apr 2026

amelia

Buena vista, personal amable, desayuno rico pero, alfombras deplorables, 2 de 3 ascensores en mantenimiento

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Carolina

Si

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Luis

Buenas habitaciones que merecen ... ..

4/10

Poor

05 Sep 2025

francisco

Está muy dejado de la mano de Dios
No dejan ni jabón
Desayuno horrible por el precio

Bajo demasiado su calidad

Business

8/10

Excellent

19 Feb 2025

jaime

El tapete de la habitación en mal estado
Requiere remodelación

Friends_and_family Family

10/10

Exceptional

14 May 2024

Jeannette

Buen servicio

Partner

4/10

Poor

04 May 2024

JULIO

Pésima experiencia, antiguo, mal atendido, sucio.

Pésima experiencia. Hotel mal tratado, sucio, ascensores sin limpieza, falta de personal. La sala de desayuno queda a una distancia inhumana y donde hay que pasar por una especie de Iceberg debido a la baja temperatura. Lo único bueno, el servicio de desayuno. Me deberían pagar a mi para ir nuevamente.

Partner

6/10

Pleasant

23 Nov 2023

Volker

Ein in die Jahre gekommenes und abgewohntes Hotel, welches den aufgerufenen Preis in keiner Weise rechtfertigt. Die Lage direkt am Strand ist gut.

Leisure Partner

8/10

Excellent

02 Oct 2023

Margarita

Tiene todo para ser el mejor

La gente de recepción no es muy amable en su trato, a excepción de una de ellas, que lamentablemente no recuerdo su nombre, pero estaba en turno del último día de mi estadía.
Mi habitación no tenía citófono ni caja de seguridad, no hubo una predisposición inmediata a resolver mi problema, tuve que exigir cambio de habitación, a lo cual finalmente accedieron. Me sorprende que al ser un hotel 5 estrellas no hacen sentir al pasajero como corresponde, me tocó ver situaciones de reclamo de otros pasajeros con el mismo trato.
Las camas y la habitación en general muy cómodas, la vista increíble al mar.
El desayuno, esperaba mas, el primer día muy básico, con detalles como por ejemplo que huevos estuvieran fríos por no contar con un recipiente tapado, segundo día hubo mas variedad. Tiene todo para ser un hotel increíble en su condición de 5 estrellas, pero depende sólo dep personal a cargo.

Friends_and_family Friends

6/10

Pleasant

13 Sep 2023

Alvaro

mal servicio

Leisure Partner

10/10

Exceptional

30 Jul 2023

Daniel

Birno

Leisure

6/10

Pleasant

20 Jun 2023

AUGUSTO

Todo bien menos el sistema de facturacion, por la web se paga el neto pero el IVA se paga en el Hotel, y facturan solo el IVA para hacer un ejemplo mas sencillo
Neto 100 se paga a la pagina
IVA 19, pero el Hotel solo factura el IVA es decir
facturan Neto 18 y 1 de IVA
muy complicado, no voy a usar mas esta pagina

Business

6/10

Pleasant

26 Apr 2023

Paulina

Buena vista, falta mantención y mejor servicio.

Lo que más disfrutamos fue la vista desde la habitación y la piscina temperada. En la habitación no nos dejaron batas, dejaron pocas toallas y además el recepcionista nos indicó que debíamos llevar las toallas de la habitación al spa, algo que no hicimos e igualmente nos entregaron en el spa. Los lugares del hotel están lejanos entre sí (habitaciones, Restaurant, spa, estacionamiento) y conectados a través de túneles que pareciera que están en construcción. Desayuno buffet muy poco variado.

Friends_and_family Family

6/10

Pleasant

20 Mar 2023

Leon

Esperaba, para ser un hotel 5 estrellas, que tuviera mas comodidades. Mucho ruido en las noches de la discoteque Ovo. El estacionamiento era compartido con lo del casino, y por lo tanto en la noche habia que rezar para encontrar uno, deberian tener estacioamiento exclusivo para el hotel. No vi o no ofrecieron valet parking .

Leisure Partner

4/10

Poor

11 Mar 2023

jose

Decepcionante

El hotel está en franco deterioro
Las alfombras todas manchadas
El desayuno esta muy lejos del hotel por unos pasillos entre el subterráneo y el garage
La verdad una pena se nota que están en problemas
Debiera bajar sus estrellas a lo máximo 2

Friends_and_family Family

8/10

Excellent

17 Dec 2022

Marcela

Mucho por mejorar para considerarlo 5 estrellas

Es un buen hotel, en cuanto a instalaciones, pero le falta mantención. Estuvimos 6 noches y 1 de los 3 ascensores fuera de servicio siempre. La ventana del baño al abrirla con excremento de pájaro, nunca ha sido limpiada. La tina tapada. Un día sin agua caliente. Para promocionarlo como un hotel 5 estrellas no es. El desayuno bastante al debe, sin considerar que hay recorrer un laberinto para llegar a un restaurant que esta aún en limpieza de la noche anterior. Las habitaciones son cómodas y la vista hermosa.

Friends_and_family Friends

6/10

Pleasant

06 Dec 2022

Luis

decepcionante.

Es un hotel 5 estrellas, por lo menos asi se catalogan.
1.- No había almohadas en la habitación, insólito
2.- No había caja fuerte, llegaron con una a la hora de hacer el reclamo.
3.- No había control remoto.
4.- Televisor demasiado antiguo, funciona a medias.
5.- Room Servís , realice el pedido y llegaron 1,40 horas después , inaceptable.

Business

6/10

Pleasant

21 Nov 2022

Rafael

En la noche música muy fuerte hasta las 4:00 de la mañana

Partner

10/10

Exceptional

17 Aug 2022

SERGIO

BUENISIMO

TODO MUY BIEN

Partner

6/10

Pleasant

08 Aug 2022

Alex

Habitación con falta mantenimiento paso de los años visibles,
Ruidos por la noche molestos al parecer alguna construcción cercana .

Partner

2/10

Poor

19 Jun 2022

manuel

Pesima experiencia, no respetaron la tarifa tuve que pagar el doble porque ya no tenia opción y nunca un gerente dio la cara; restaurante de buffet un desastre; en suma muy mal hotel

Business

4/10

Poor

07 Jun 2022

jose

Decepcionante

Insólito que diga piscina temperada con agua a 23 grados helada y no usable!…. Limpieza excelente servicio desayuno excelente (dada la pandemia), pero servicio de botones PÉSIMO, no atinan ni ayudan están sobrando muy mala atención, respecto de recepción por ahí inconvenientes varios de falla cable y etc respuestas pueriles y evidentemente falsas tipo “ mejóral”… no solucionan ni ayudan…. Baños viejos limpios pero desagües tapados intentaron reparar pero no funcionan

Partner

2/10

Poor

03 May 2022

ricardo

La verdad es que el hotel es muy caro para lo que ofrece. Malo el desayuno, limpieza deficiente, y no se pudo dormir ni viernes ni sábado por la baja de la ovo, y eso que mi habitación estaba en el 9 piso

Business

8/10

Excellent

03 Apr 2022

Oscar Alejandro

Puntos negativos

Nos fue bien, pero esperábamos mucho más, había ruido molesto con el grupo electrógeno, habitación en el piso 11, toallas desgastadas de mal aspecto, dentro de la ducha no había porta utensilios de aseo, desayuno llegaba el agua y la leche helada , el último día con mucho atraso ya que llamamos, quizás no nos lo habrían dado. Y eso que estábamos en Suite.

Partner

4/10

Poor

26 Mar 2022

JUAN PABLO

Las piezas bien, pero el hotelnestá en muy mal estado. La zona exterior de.piscina está abandonada a las gaviotas y palomas. Prefieran otros destinos ...

Partner

8/10

Excellent

28 Feb 2022

Gabriela

Buen hotel

Buen hotel, servicio en general también es bueno, la habitación que usé es amplia pero un poco anticuada, el hotel necesita ir remodelando el mobiliario. Definitivamente deben hacer algo con el ruido del aire acondicionado, es muy fuerte e impide descansar bien de noche, y el entorno es un poco ruidoso también.

Business

10/10

Exceptional

17 Jan 2022

Verified traveler

Experiencia enero 2022

El Hotel Enjoy tiene muy buenas instalaciones, la habitación nos pareció bastante amplia, cómoda y limpia. La atención fue excelente y los desayunos fueron muy buenos. Algunos comentarios: la taza del baño tenia dificultades para bajar (muy negativo); El area de desayunos estaba muy alejada y era complicado llegar, parecía un laberinto; El casino tenia muchas maquinas en mantenimiento y lugares cerrados sin considerar la estética del lugar, pocas mesas para sentarse a tomar algo.

Partner

2/10

Poor

10 Jan 2022

Pablo

El check in lo pude hacer recien a las 17:00

Leisure Partner

8/10

Excellent

15 Nov 2021

MARIA SOLEDAD

No estaban habilitadas la a piscina su otros servicios

Self

8/10

Excellent

05 Nov 2021

claudia

La habitación con una hermosa vista, cama cómoda.
Desayuno adecuado, no se necesita más

Lamentablemente el hotel por fuera muy sucio , los dos días que estuve no se limpiaron los papeles y sobres de condimentos que habían en todo el estacionamiento pese a informar la situación.

Partner

10/10

Exceptional

01 Nov 2021

Carlos felipe

Fue mi noche se matrimonio, un hotel elegante, lindo. Lo unico malo fue que no sentí una tan buena atención del anfitrión, sin enbargo lo recomiendo de todas maneras.

Partner

10/10

Exceptional

01 Oct 2021

Verified traveler

Muy bueno.

Self

6/10

Pleasant

12 Sep 2021

Werner

Extremadamente frio el sector destinado al desayuno.

Partner

2/10

Poor

09 Aug 2021

Veronica

La recepción cero amabilidad mi habitación no estaba lista has despues de las 16. Me cobraron un precio superior al informado en la web. Ningun dia nos dejaron toallas en el baño, hubo que pedir y se demoró. El desayuno era demasiado lejos y en sectores del casino no hotel(no apto para niños). Sin estacionamiento disponible para huéspedes, teniendo q dejar el auto en la calle. Tv antigua muy pequeña donde el canal de los JJOO se veia mal con lineas verticales. No le alcanza a mas de 2 estrellas.

Friends_and_family Family

2/10

Poor

06 Aug 2021

Jaime

Pésimo me cobraron una tarifa luego otra el servicio pésimo nunca me pusieron toalla los horarios los cambiaron dos veces pésimo

Partner

10/10

Exceptional

05 Aug 2021

Verified traveler

Buenísimo

El hotel está impecable, y las habitaciones son espectaculares . Estuve en la suite de 90 metros y era excelente, en el piso 12, con una vista de lujo.
me encantó.

Business

10/10

Exceptional

26 Jul 2021

alvaro

Como consejo indicar la espera en los desayunos como esta en remodelación es muy pequeño creo que tienen espacio sufiente para no hacer esperar a los huéspedes.
la piscina la deben habilitar y no es por el tema de pandemia que la tienen cerrada me parece poco serio que indiquen en el Instagram que esta habilitada y uno llegue y no lo este.

Friends_and_family Family

8/10

Excellent

12 Jul 2021

Jorge

Hotel en franca decadencia

Estuvo bien , pero se nota un hotel descuidado , habitaciones con las cortinas sucias , mala la television es cable pero poca muy poca variedad a parte que se ve muy mal y el televisor viejo , pequeño y pasado de moda, control de acceso del elevador con fallas continuas , focos quemados en areas comunes , se nota que bajaron el ritmo del mantenimiento del hotel , la vista desde arriba hacia el techo del casino mas deprimente no puede ser .

Partner