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Costa Real

La Serena · Chile

Francisco De Aguirre 170View location

8.4/10Excellent80 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition8.4/108.4
Neighborhood8.6/108.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Costa Real

Hotel Costa Real, se encuentra ubicado en la principal avenida de la ciudad, a pasos del centro y tan solo a 15 minutos del aeropuerto.

Su cercanía a la famosa costanera con sus variadas y extensas playas, lo convierten en el lugar perfecto, para quienes visiten la ciudad por negocios o por placer. Se encuentra ubicado en la principal avenida de la ciudad, a pasos del centro y tan solo a 15 minutos del aeropuerto.

Su cercanía a la famosa costanera con sus variadas y extensas playas, lo convierten en el lugar perfecto, para quienes visiten la ciudad por negocios o por placer.

Read more about this hotelShow less

With a stay at Hotel Costa Real in La Serena, you'll be just steps from Kokoro No Niwa Japanese Garden and Parque Japones Kokoro No Niwa. This hotel is 0.2 mi (0.3 km) from Puerta del Mar Mall and 0.5 mi (0.8 km) from Casa Gabriel Gonzalez Videla Historical Museum.

Make yourself at home in one of the 51 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: CLP 32 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Jardin del Corazon 0.2 km / 0.1 mi
Puerta del Mar Mall 0.3 km / 0.2 mi
Santo Domingo Church 0.4 km / 0.2 mi
President Gabriel González Videla Regional History Museum 0.4 km / 0.3 mi
Casa Gabriel Gonzalez Videla Historical Museum 0.5 km / 0.3 mi
Kokoro No Niwa Japanese Garden 0.5 km / 0.3 mi
Parque Japones Kokoro No Niwa 0.5 km / 0.3 mi
Plaza de Armas 0.6 km / 0.4 mi
Centro Cultural Gregorio de la Fuente 0.6 km / 0.4 mi
Iglesia San Francisco 0.6 km / 0.4 mi
San Francisco Church 0.6 km / 0.4 mi
La Serena Cathedral 0.6 km / 0.4 mi
Casa Carmona 0.9 km / 0.6 mi
La Portada Stadium 0.9 km / 0.6 mi
Museo Arqueológico 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 51
  • Double rooms: 51
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 14 more facilities & services
  • Local and international calls
  • Transfer serviceExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • PhotocopierExtra charge
  • Audio-visual equipment rental
  • Outdoor freshwater pool: 1
  • Breakfast buffet
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Costa Real

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Costa Real

8.4
Excellent
80 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.4 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
42 reviews shown
10/10
Exceptional
08 Mar 2026
Ramon
Clean and the staff was excellent
Will definitely come back
10/10
Exceptional
17 Jul 2025
Matias

Habitacion para pareja Costa real

Habitación espaciosa, cama cómoda, bien temperada, excelente ubicación, sin horario restringido de entrada y salida. Desayuno rico.
Business Family
8/10
Excellent
22 Apr 2025
William
This property is centrally located, with an easy 5 minute walk to the Plaza de Aramas of Las Serena. We arrived very late and without a reservation; however, we were treated well and got 2 nice rooms as requested. The underground locked parking was also quickly opened for us to speed the check in process. Very nice free and complete breakfast buffet, with no add-on items at extra cost. The only fault were the tub/shower combos in both rooms. The glass partition for the shower is not large enough, and when using the shower water goes all over the floor. The front desk was very quick to respond though, cleaning the floors and providing all new towels.
Leisure Family
6/10
Pleasant
09 Jun 2024
David John Clarence
Ok, plain but friendly staff and helpful. No water last day was a pain.
Business Self
6/10
Pleasant
25 Mar 2023
Mark

A bit run down...

The Costa Real is quite down at the heels. The lobby is pleasant enough and the staff very accommodating. But the place is in sore need of a sprucing up. By the way, there was no air conditioning in my room. With the window open, I was hardly lulled to sleep by the noise of the street below.
Business
10/10
Exceptional
29 Apr 2022
Scott

Quick Stay in La Serena

Good location, great service and great value
Business
2/10
Poor
19 Nov 2019
Verified traveler
I did ask them several questions, answers were not true
Business Family
8/10
Excellent
30 Jun 2019
Verified traveler
Near to central locations, good wifi, but no tea and coffee making facilities in the room.
Leisure Partner
4/10
Poor
11 Mar 2026
Ruth
poca variedad en desayuno , faltaban varias cosas esenciales , como la mantequilla , pasteles , torta , otros panes .
el personal poco amable , tuve una dificultad con el secador y no me solucionaron , no pude secarme el cabello .
la recepcionista del día domingo 08 de marzo del 2026 súper pesada , sería y no tuvo un trato cordial , no nos preguntó por la estadía y al contrario de eso solo se limito a ser indiferente .
la verdad cero ganas de volver y de recomendarlos con amigos .
en un hotel lo primordial debe ser el trato de los trabajadores y como hacen sentir a sus huéspedes , los garzones de los desayunos nada que decir súper amables .
solo la recepcionista que nos dejó con una sensación de negatividad .
Partner
10/10
Exceptional
15 Feb 2026
Manuela
Habitación impecable, rico desayuno, en el centro de La Serena
Friends_and_family Family
4/10
Poor
12 Feb 2026
Carlos G
El hotel es autiguo. EL internet es MALISIMO, el restaurante demorado como nada.
2/10
Poor
07 Feb 2026
JI SEOK
유사한 가격의 근처의 호텔보다 시설면에서 너무 구식입니다. 에어컨이 없어서 냉풍기를 사용했으나, 전혀 시원하지 않았습니다. 또한 욕실위 칸막이도 전혀
8/10
Excellent
01 Dec 2025
MIGUEL
Bien localizado y buena habitación
Self
8/10
Excellent
06 Nov 2025
Pedro
Personal muy cordial, se nota la limpieza, las paredes de las habitaciones son muy delgadas y despertamos porque la gente de limpieza estaba trabajando en las habitaciones contiguas
Partner
10/10
Exceptional
11 Oct 2025
Marcelo
Bueno
Business
8/10
Excellent
27 Aug 2025
Marcela
Opción promedio dada ubicacion
Leisure Partner
8/10
Excellent
23 Feb 2025
Arelys

Hotel bonito, cómodo y bien ubicado

Hotel muy bonito, cómodo y bien ubicado, un poco alejado de la playa sin embargo se puede llegar caminando a esta. Detrás está el Jardín Japones, también se llega caminando al centro y al terminal de buses. El desayuno es muy bueno y variado, el personal bastante amable. Lo único es que las habitaciones no tienen aire acondicionado, solo un ventilador que no da mucho aire y en verano es insuficiente. Si piensan ir con auto el estacionamiento es pequeño
Partner
10/10
Exceptional
25 Oct 2024
Rafael
Muchas gracias, muy buena atención.
Leisure Partner
8/10
Excellent
19 Feb 2024
Alejandro
seria conveniente que mejoraran el wifi y que las habitaciones tuvieran aire acondicionado
Leisure Partner
8/10
Excellent
21 Sep 2023
Claudio

Mal funcionamiento de cortina metalica

La ventana de la habitación no se pudo abrir, la cortina metálica de protección.
Partner
8/10
Excellent
14 Aug 2023
jesus

Personal amable

Camas comodas, ubicacion cerca del centro pero lejos de la playa. Todo limpio y el personal muy amable. Lo unico que no nos gusto fue que en la ducha se salia mucho el agua y el ruido desde la calle, pero el resto todo bien.
Partner
8/10
Excellent
26 Jun 2022
TONNY

Todo Bien

Todo Bien
Business
10/10
Exceptional
28 May 2022
Verified traveler
Excelente hotel, muy limpio y las recepcionistas muy amable.
Business
10/10
Exceptional
04 Mar 2022
Alejandro
Fantastisk oplevelse..
Friends_and_family Family
10/10
Exceptional
24 Jan 2022
Carolina

Excelente precio v/s calidad

Muy buen hotel, bien ubicado y el personal muy amable. Tienen buenos protocolos para prevención en tiempos de pandemia
Friends_and_family Friends
2/10
Poor
04 Jan 2022
Gustavo

Hotel no recomendable

No existe atención pensada en el cliente. Mi reserva incluida impuestos y cargos, aun así el hotel cobro otros impuestos, al mostrarles el detalle de mi reserva, la desestimaron, dieron escusa tras escusa que ni ellos estaban convencidos. Finalmente la respuesta que me dieron era que me tenia que entender con la plataforma. Ninguna consideración con el cliente. Y para colmo, quisieron cobrar un consumo del frigobar que no realice. Una decepcionante experiencia,
Partner
10/10
Exceptional
13 Dec 2021
Carla

Todo lo que se necesita.

Hotel tranquilo. Muy buena la atención del personal. El desayuno bien rico y variado. Relación precio calidad muy bueno.
Partner
10/10
Exceptional
30 Nov 2021
mauricio

Totalmente recomendable

Todo excelente!
Business
10/10
Exceptional
26 Nov 2021
Marisol
Fui con mi mamá y nos sentimos muy bien acogidos y la limpieza es impecable
Friends_and_family Family
8/10
Excellent
29 Oct 2021
Verified traveler

Agua fría

La manguera de la ducha estaba rota. El segundo día, además, sin agua caliente
Business
8/10
Excellent
15 Sep 2021
Daniela
Me gustó bastante para andar de paso una noche. El buffet debido a la Pandemia debiese ser asistido
Leisure Partner
6/10
Pleasant
19 Jan 2021
Marcelo

Caro para lo que ofrecen

Aseo deficiente. Cama mal hecha. Toallas muy gastadas. Problemas con el estacionamiento, tuve que quedarme estatacionado en la calle.
Partner
10/10
Exceptional
28 Dec 2020
Oscar

Grata visita

Muy bien. Excelente
Partner
8/10
Excellent
07 Oct 2019
Ana

Ideal para conocer la ciudad

Excelente ubicación para conocer la ciudad y el centro, buenisimo el servicio de todo el.personal y encontramos alta calidad en su restaurante. En cuestión del estado del hotel necesita remodelar o reparar algunos detalles, por ejemplo el extractor del baño no servía.
Family
10/10
Exceptional
26 Sep 2019
Francisca
Muy buena atención, el personal de el desayuno muy amable nos preparo jugo natural sin azúcar
Leisure Partner
10/10
Exceptional
25 May 2019
MARIA BEATRIZ

En general

Excelente.
Es un hotel simple, no ófrece grandes servicos, pero todo limpio, ordenado, calefaccionado, la comida deliciosa, los desayunos exquisitos, servicio de café disponible todo el día, todo el personal muy muy muy amable.
Family
8/10
Excellent
13 Mar 2019
Ezequiel

Muy buena atención, pero necesita remodelación

Es en general un muy buen hotel, pero se le está empezando a notar el paso del tiempo y que necesita ya una remodelación, sobre todo en las habitaciones. Las duchas por ejemplo son muy antiguas. Es imposible tomar una ducha sin dejar todo el baño mojado. El sistema de entrada a las habitaciones es sin dudas muy anticuado. La atención de todo el personal fue excelente.
8/10
Excellent
08 Mar 2019
David

Bueno pero sin aire

Bueno hotel. Muy cómodo
10/10
Exceptional
19 Feb 2019
Verified traveler
Orden, limpieza, amplitud, tranquilidad, muy buena presentación e higiene de las comidas en el restauran y Bar. Pocos estacionamientos en el subterraneo
Leisure Family
8/10
Excellent
26 Nov 2018
Katherine
la atención del personal excelente, limpieza, comida excelente.
no unico que no fue de mi agrado fue el sistema de ventilación.
Partner
8/10
Excellent
04 Nov 2018
ROSA
Buena la ubicación y muy buen restaurant
Family
10/10
Exceptional
21 Oct 2018
Edgardo

Moderno y muy central

Excelente hotel Gran habitación muy central Cerca de todo Estacionamiento gratis Excelente buffet de desayuno

Location & surroundings

Costa Real
Francisco De Aguirre 170, La Serena, Chile

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Costa Real

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