Name: ACHAT Hotel Monschau
Address: Lauffenstr., 82, Monschau, 52156, DE

10/10

Exceptional

10 Jul 2026

Michael

Ok, my opinion is swayed as this was my first time back in my home town for 30 years. But despite that biased opinion, reception was quick, fuss free and professional. Room was clean, very functional I'd say. (Polite way of saying not a lot there) But clean and comfortable. I guess we're used to tea and coffee facilities in the uk.
Food and beer we're great, some staff spoken english but once I bust out the German they really opened up!
Superb grounds to wander about in of an evening too.
Breakfast was just like and other euro breakfast, no issues.
Didnt use the pool so can't comment. Plan on returning

10/10

Exceptional

17 Nov 2025

James

Friendly staff. Good breakfast. Clean pool & sauna.
Lift had some problems though.

8/10

Excellent

19 Sep 2025

Gill

Lovely hotel

Lovely hotel well placed for access to the town.
I managed to make use of the pool and had it to myself.
Room was clean and comfortable.
Breakfast had a good choice of food but like many German hotels, no options for those with dietary requirements.
We made the mistake of eating our evening meal here and it's fair to say it was basic. A set menu with no option for dietary needs.

Partner

10/10

Exceptional

05 Aug 2025

Paul

Motorbike trip

Great place to stay. Friendly helpful staff. Motorbike parked safely right by hotel entrance. Short walk into the beautiful town. Lovely breakfast, after a swim.

Partner

8/10

Excellent

29 Jul 2025

gustavo

we only faced one inconvenient with the elevator because it was out of service and we were in the 5th floor, but other than that, everything was great.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Dale

Loved hotel

6/10

Pleasant

13 May 2025

Gilbert

Excellent location. You can walk to town. Need upgrade.

Leisure Family

10/10

Exceptional

11 May 2025

Dirk

Friendly and competent staff, taking good care of us during check-in. Monschau center is only 5 minutes walking away.
Easy and fast internet. Modern rooms, big enough to accommodate 2 persons.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Jill

We will return!

Excellent welcome and outstanding service from Ayaub at Reception, who went beyond the call of duty after his shift had ended, by walking with me to find my car which I had previously abandoned after misdirection by satnav on arrival in Monschau. Good value accommodation in a well-appointed hotel.

Partner

6/10

Pleasant

04 Nov 2024

Nayeon

The elevator wasn't working properly.

Leisure Partner

8/10

Excellent

11 Sep 2024

sharon

Really nice stay, however weather was rubbish which was a shame as a beautiful place to visit. Hotel suited us fine and actually had 2 seperate stays here in 1 week whilst travelling around on a .motorcycle

Partner

10/10

Exceptional

16 Aug 2024

Daniel

Nice stay and beautiful surroundings

Leisure Friends

10/10

Exceptional

26 Jul 2024

Matthew

Nice hotel nice staff good pool. No fridge and thin walls were only draw backs. Would stay again.

Leisure Family_with_children

6/10

Pleasant

06 Apr 2024

Sarah

A very no frills room in need of a good cleaning and some updating. The elevator wasnt working, which seems to be a common occurance according to reviews. We stayed on the 5th floor, which was a bit of a trek with luggage. The location was convenient if taking transit, just a couple mins from the stop, and a short walk to the town centre. The bed was comfortable. Breakfast was pretty good.

Leisure Friends

8/10

Excellent

01 Apr 2024

Colm

Monschau

Simple hotel, very pleasant and clean, but the lift was broken for the duration of my stay

Self

6/10

Pleasant

26 Mar 2024

Robert

Little old and tired, needs a refurb, good staff

I have stayed here many times in the past, but it hasnt updated for about 14 years, so old furniture, bathrooms etc. The staff try hard, buts the hotel needs updating. Bar is open limited hours (opens at 8pm), after restaurant closes, and thr restaurant is buffet only, with a very limited choice.

Business

10/10

Exceptional

23 Sep 2023

Wendy

This hotel is a large standard hotel in a fabulous position to explore Monschau and the surrounding area. Car park is a huge bonus.
Our room was on the 5th floor. A reasonable size, clean, quiet and comfortable. Breakfast was good.
Staff were helpful and friendly.
Would return if in the area.

Leisure Partner

10/10

Exceptional

01 Aug 2023

Patricia

Great hotel and good value.

Friendly, helpful staff. Good sized, comfortable room, really good value for money. Only one complaint - could have done with coffee/tea making facilities in the room

Friends_and_family Family

6/10

Pleasant

14 Aug 2022

Stuart

Not enough staff

Queued 30 minutes for check in and expect a long wait for any typ of bar service, due to them only having 1 staff member that covers reception and the bar!

Breakfast wasnt much better as again only 2 staff members running the whole of the breakfast for the entire hotel! The breakfast selection though was very good and a lot to choose from.

The little staff members they did have were friendly and helpful though.

The rooms were tiny and cramped and very hot due to no aircon

We were on the 6th floor and the only lift they had was broken and unable to use, so humping a heavy suitcase up 6 flights of stairs was fun. A few other guests said that the staff memebers were seen still using the lift.

Friends_and_family Friends

8/10

Excellent

01 Jun 2022

Jos

a nice and good hotel in a nice environment

Leisure Friends

10/10

Exceptional

29 Aug 2021

Jill

We loved Michel & Friends, Monschau

A great find and a delightful stay, we really could not fault it. Excellent breakfast. Good swimming pool.
Only a short walk down into old Monschau.

Partner

10/10

Exceptional

20 Jun 2021

Verified traveler

Excellent location, friendly staff, beautiful city.

Leisure Self

8/10

Excellent

21 Sep 2020

Veerle

All fine, service, good location near to the city

Friends_and_family Friends

8/10

Excellent

10 Feb 2020

sn

Good value. Great location. Quiet. Adequate parking.

Friends_and_family Family

8/10

Excellent

26 Jan 2020

Bonnie

Good Stay But Bring Your Own Pillows

Room was spacious for standard double to include two sitting chairs. Furniture minimalistic with ok comfort. Might have well been no pillows for what pillows there were. Bathroom was nice and roomy. Room rug old but whole room was very clean. Check-in was quite slow. First could not find reservation because of name spelling even though we spelled out name. Then they were going to re-charge for room although we had prepaid. While none of this caused issue obtaining room just made process slow after having to wait a while to even check-in. But location is good, easy walk to town and Senfmule, which is why we came.
Stayed one night and ate in town so did not try hotel restaurant which was a dinner buffet for 19 euros with limited choice. Wifi strong enough to stream, not through VPN. Dogs allowed which will be a bonus for us for next time. Parking available in front of hotel for 7 euros per night. It is very tight. Worked for us for short stay.

Partner

6/10

Pleasant

06 Nov 2019

Robert

Not as good as it once was

I have been staying here fairly regularly since 2009, and the standards have certainly dropped. Insufficient parking, check in can take time, lift is not working, bar is closed until 8pm, you have only buffet dinner which you need to book in advance, WiFi is too slow for working via VPN, no longer any bottled water in room..... Positives? Breakfast is good. It is a shame, I used to really like this hotel, but now it is a shadow of its former self.

Business

6/10

Pleasant

20 Jul 2019

Nicholas

So so

WiFi was so so, room was so so, really everything was only ok except for the town which is beautiful.

6/10

Pleasant

29 Jul 2018

Ray

Convenient for old town

On arrival in mid afternoon all the parking was occupied. However, there was many (chargeable) spaces on the roadside.

Hotel is large with some coach parties. Busy.

Room was excellent.

Dinner was a buffet (ca Eur 24). The ambience of the huge dining hall reminded me of a school canteen - but with smart table cloths. Good choice of food but some cold.

Food appears to be prepared in large batches and remains on offer until all gone. Inevitably, food goes cold and/or degrades in quality. Not helped by only having unheated plates available.

Very slow bar service at outside tables. Waited 15mins+ to be served then gave up.

8/10

Excellent

22 Jun 2018

Verified traveler

Very pretty town. Room and bathroom very clean but bed had plastic covers under sheets which made me hot. Duvet seemed damp.

Partner

10/10

Exceptional

16 Jan 2018

Raquele

Loved This Place

Went for the Christmas market. It was within walking distance. There is a lobby bar and there was a DJ. Every night there was a lot of people down at the bar partying it up! Very nice atmosphere. We also really like the pool, sauna, tanning bed available for the hotel guests.

Partner

10/10

Exceptional

21 Jan 2016

Charles

Under the Castle

Very cool Eurpoean hotel in a very neat Old German town.
Nestled in a valley overlooked by a castle. I only wish I had more time to explore.
Only downside was the waiters and bartenders did not seem to care much, buffet food never replenished for two hours. Bartender only seemed to want to go home.

6/10

Pleasant

18 Jan 2016

Robert

Calm and Comfortable hotel

Stopped by for a two day business trip, hotel is in a lovely small picturesque town and general feel of the hotel is calm, reflecting its more rural location. Room was comfortable, although I don't like the pillows on the beds this may just be personal taste. WiFi was strong, which was a good job as the TV is limited (unless you want to pay for Movies). Bar and food were good, particularly enjoyed the 'Jaeger Schnitzel' and local beer. Breakfast buffet was excellent.

10/10

Exceptional

29 Oct 2015

Verified traveler

Great value for money in great location

Great value for money. Will definitely return.

Family

6/10

Pleasant

28 Aug 2015

Verified traveler

This is a 3 star hotel and not worth the money I paid. No spaces in hotel carpark so I had to park on main road leading to hotel and buy a ticket for 7 euro. The reception area is nice enough. Whilst checking in and speaking in English, the receptionist then took a phone call leaving us standing for several minutes before explaining where to go in German to me clearly forgetting I was English. My rooms were on the 6th floor in the eaves of the building. They were very basic and in need of modernisation but clean enough.
The swimming pool is small and cold. The sauna was a waste of time as it was mildly warm at best.
Breakfast was nice with good choice of cold food although only hot food were sausage and scrambled egg.
The hotel is located on a hill with about 5 minute walk downhill to the town centre.

Family

8/10

Excellent

31 May 2015

Alan

Excellent location

Thoroughly recommended as a base for going to Spa race track or exploring the Ardennes. Enjoyed the swimming pool and Sauna.

8/10

Excellent

06 Oct 2014

hayjoe

Great for a short break

We stayed for two days on our tour of Germany, Monschau is a beautiful old town to visit the hotel situated about 5 to 10 minute walk from the town centre .Our room at the hotel was in the new block and was similar to what you find in a Holiday Inn , the staff were very accommodating in every way the breakfast was one of the best we have had we did not have a evening meal at the but tried one of the many quaint restaurants in the town

6/10

Pleasant

01 Sep 2014

LaL

Average hotel in a beautiful village

We stayed at this hotel for our weekend at the Belgium grand prix. The hotel was pretty average. The location is great for the grand prix, an easy 40 min drive away from Spa and the village of Monshau is stunning. The breakfast was very good. The hotel staff weren't very friendly though and there was no wifi in our room.

6/10

Pleasant

30 Aug 2014

paul

Slightly dated but good enough.

A nice hotel in a stunning area. The hotel is a European 4* but would probably rate as a 3* in Britain. The reception staff were limited in their customer services training but the restaurant, bar staff and cleaners more than make up for any of the front counter short comings.

8/10

Excellent

30 Aug 2014

Doug

Summer 2014

Monschau is a beautiful town, the countryside is beautiful and everything is clean and tidy with friendly locals and welcoming cafes.

10/10

Exceptional

25 Aug 2014

Andy

45 minute drive to the Spa Grand Prix race track

Excellent Hotel, very good breakfast, very good value for money in a lovely location, area full of character, good selection of eating places in the small picturesque town

8/10

Excellent

28 Aug 2013

David

Ok hotel catering for volume custom. Close to town

Hotel staff were helpful as required. Hotel cares for mass market and as such ticks a lot of boxes, just don't expect personal service.

8/10

Excellent

24 May 2013

B and J

Gem of a town in the Eifel region of Germany

Arrived later than expected due to hold ups on Belgian motorways and a road closure from Eupen to Monschau. The requested car space by hotel (one passenger incapacitated) no longer available so had to park in adjacent parking area which had free parking overnight until 10am. Luckily able to unload baggage in the road close to hotel. Receptionist friendly, lift to room, rear facing room a little dowdy as it faced a steep bank with lots of vegetation. Dinner was buffet style but extensive as was breakfast next day. Well positioned just outside the historic town centre but difficult to locate from outskirts as most of the town centre's roads are out of bounds to cars during the main part of the day. The directions to the hotel on the website do not make that clear nor are there obvious signs on which road to take on the outskirts to access specific hotels.

8/10

Excellent

04 Dec 2012

Verified traveler

Very pleasant time apart from the dreadful pillows in room 422

8/10

Excellent

14 Sep 2012

BLUE

FURTHUR AWAY

THE HOTEL WAS A LITTLE FURTHER AWAY FROM THE LOCATION WE WERE VISITING THAN ORIGINALLY EXPECTED.
TEA & COFFEE FACILITIES IN THE ROOMS WOULD'VE BEEN REALLY WELCOME AS WE HAD VERY EARLY STARTS..!
WOULD STAY AGAIN.

8/10

Excellent

16 Aug 2012

Ged

Solid hotel in a great location

Loved monschau and have absolutely no complaints about the hotel. Beautiful buffet breakfast in the morning was a real treat

8/10

Excellent

17 Jul 2012

C Kingston

Ideal hotel for the Eifel

Great hotel with good facilities. Excellent breakfast and adequate buffet for evening meal. Sadly no ironing board or tea and coffee making facilities in the room.

8/10

Excellent

02 Oct 2011

Veronica

Monschau

+ We arrived quite late one evening and had a meal in the bar which was good value and very well cooked and served till 9pm which was really useful as most of the restaurants in Monschau seemed to shut at 8ish at this time of year ! Our room was bright, clean and cheerful. The free breakfast was delicious and I ate far too much ! The staff were helpful and pleasant. Overall Monschau is fascinating and there are some lovely walks around.
- I'd hoped for a swim before dinner one evening but the pool was unavailable because of two hours of swimming lessons. I wish they'd mentioned this as I could have been more flexible had I known. Parking could have been a problem as we arrived late and I feel it should be included in the price. It was quite difficult to find.

Partner

10/10

Exceptional

03 Sep 2011

Cookie

Will return

We used this as a one night stopover whilst travelling back to England but really wish we could have stayed for a couple of days. The hotel was clean, comfortable and in a lovely little town that we will at some point go back to explore. The hotel is large with many facilities and is in a nature park so the surroundings are green and leafy and tranquil. Considering this is a four star hotel I found the rates very reasonable. The staff were lovely and very welcoming and the room was clean and comfortable. As the hotel is very large and is used for conferences there is not always enough space in the car park but there is metered parking on the road outside the hotel. The breakfasts are fantastic, more of less everything you could want in the way of food or drink for breakfast. All in all I would have no hesitation in recommending this hotel, it is a hidden gem and I hope to go back there again in the near future.

Family

8/10

Excellent

02 Sep 2011

Brian

Grand Prix base

Quiet, comfortable, good range of buffet style food. Friendly staff. reasonable prices -a good base for us to travel daily to the Belgian Grand Prix. Enjoyed the stay Only moan car park too small.

8/10

Excellent

02 Sep 2011

Ciara

Carat Hotel Monschau

We stayed at this hotel as it was in a good location for the Belgian Grand Prix. The rooms were clean and the beds comfortable. The staff were efficient and friendly. There was great choice at the breakfast buffet.The food in the bar was of good quality and the staff there were excellent. The hotel is in an excellent location to explore the beautiful village of Monschau. The car park was quite small for the number of guests staying and on one of the evenings we had to park in a public carpark. Also the wi-fi in the lobby is a ridiculous price but this seems quite common in German hotels. Overall we had a great stay and would definately stay again.

10/10

Exceptional

12 Jul 2011

Sandr

Carat, what a diamond

Stayed at this hotel for 5 nights, came over on motorbikes. What a wonderful find, the hotel was only 5 mins walk from the town centre, the staff were friendly and more than helpful. Each day they displayed the local weather which was very handy. Breakfast buffett pletniful with good selection. Rooms very clean and comfortable.
Swimming pool very clean, and warm
The town was amazing,set in a valley with a castle overlooking the town, lots of little streets to explore, worth taking train trip around the town. Plenty of cafes and resturants to eat in.
Only down side was that very lttle is translated into English, take your phrase book.
Have found out they hold a Chritmas market, I will be returning to do that .
loved the peace and quiet

10/10

Exceptional

28 Jun 2011

Mike

CARAT - Das Vitalhotel Monschau

Highly recommended, a really nice hotel, very clean and comfortable. Nice pool and sauna, and English breakfast. All round very good.

8/10

Excellent

22 Jul 2026

Peter

Alles was goed, inschrijving bij receptie duurde wel lang

10/10

Exceptional

20 Jul 2026

Bernard

Hôtel de bon niveau bien que n'ayant pas eu le temps de profiter de la piscine et autres services . Personnel très agréable petit déjeuner très correcte

Partner

8/10

Excellent

05 Jul 2026

Rudy

Chambre supérieure impeccable (espace, propreté, calme, ...). Buffet petit-déjeuner correct. Terrasse extérieure envahie de fumeurs, pas agréable.

Partner

8/10

Excellent

30 Jun 2026

Christian

Wir waren nur eine Nacht hier und es hat uns gefallen. Wir wurden freundlich empfangen, das Zimmer war sauber. Es gibt kleine Aufmerksamkeiten, wie ein Tagesblatt mit Wetter und Ausflugsziel zum Frühstück, einen Bereich für Hundehalter, Wasserspender, usw. Die Innenstadt und Verkehrsanbindung sind in der Nähe.

Partner

10/10

Exceptional

29 Jun 2026

Perry

Prima hotel met parkeerplaatsen, zwembad en sauna. Geen airco.

Self

6/10

Pleasant

25 May 2026

Monika

Saubere, jedoch renovierungsbedürftig Zimmer.

Friends

6/10

Pleasant

14 May 2026

Mickey

Kamer en badkamer mooi en netjes. De gang naar de kamer oogte wat verouderd maar verder was het heel netjes, schoon en fijn om in te slapen.

Partner

8/10

Excellent

27 Apr 2026

Mario

Recht großes und sauberes Hotel mit Innenpool.
Wie viele andere Hotels auch, Probleme i.S. Service, bei voller Bar und vollem Frühstückssaal natürlich etwas schade...

Family

10/10

Exceptional

17 Mar 2026

Jasmin

Sehr zentral gelegen (ca. 5-10min in die Monschauer Altstadt). Das Hotel verfügt über einen Parkplatz. Personal ist super freundlich und zuvorkommend. Frühstück vielseitig und alles verfügbar.

Self

6/10

Pleasant

11 Feb 2026

Stephane

La chambre était bien mais la piscine était froide.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Lionel

Nul

6/10

Pleasant

19 Nov 2025

Jürgen

Wer dem Hotel 4 Sterne gegeben hat, war nicht in der 5. Etage. Fleckiger Teppich im Zimmer, Waschbecken mit Sprüngen im Porzellan, Duschvorrichtung alt und locker in der Wand. Frühstücksraum schön gestaltet, Lebensmittelangebot entsprach nur bei sehr oberflächlicher Betrachtung der 4 Sterne, sondern war weit eher 3 Sterne wert.

Self

6/10

Pleasant

17 Nov 2025

MJM

Verouderd hotel.

Business

6/10

Pleasant

03 Nov 2025

Anita

Ontbijt

8/10

Excellent

01 Nov 2025

Wolfgang

Zimmer war gut, Frühstück gut, leider viele kleine herumumlaufende Kinder beim Frühstück. Teppich im Zimmer könnte mal erneuert werden.

Partner

8/10

Excellent

24 Oct 2025

Petra

Zimmer gut und sauber, Frühstück -Service sehr aufmerksam,
aber die Duschen im Schwimmbad müssten öfters gereinigt werden: am 3. Tag noch die gleichen Haare, an den gleichen Fliesen, wie am 1. Tag

Self

10/10

Exceptional

19 Oct 2025

Karin

Het was een zeer fijn, net hotel met vriendelijk personeel. De omgeving was prachtig en het dorp ook 👌

Leisure Friends

8/10

Excellent

07 Oct 2025

Christiane

De kamer was oké. Wel zicht op de boshelling op halve meter afstand.
Het personeel viel heel goed mee. Allen vriendelijk.
Het eten was minder oké

Leisure Partner

10/10

Exceptional

05 Oct 2025

Etienne

Prima ontbijtbuffet met ruime keus.
Nette kamers en goede parkeergelegenheid voor motoren.
Op 5 minuutjes loopafstand van centrum Monschau.

Leisure Friends

6/10

Pleasant

26 Aug 2025

Jana

Es war sehr dunkel alles, etwas veraltet, modernes Badezimmer, keine Croissants beim Frühstück, nur eine Kaffeemaschine

Leisure Family

10/10

Exceptional

04 Aug 2025

elisabeth

Sehr angenehmer Aufenthalt.

Leisure Family

2/10

Poor

04 Aug 2025

knud erik kamstrup

will never use that hotel again..!!

6/10

Pleasant

31 Jul 2025

Michael

Leider war der Pool nicht in Betrieb. Sauberkeit war okay ,geht aber besser. Das Frühstück war nicht besonders was die Auswahl angeht. Es gab bei den zwei Frühstücken exakt das gleiche. Identische Wurst , Käse gleicher Kuchen, Obstsalat, da habe ich mehr erwartet. Qualität war in Ordnung

Leisure

4/10

Poor

30 Jul 2025

Sylvia

Slechte hygiëne, kamer pas om 20:30 uur klaar. Er zou een bed bij geplaatst worden, was gewoon een bedbank. Slechte bedden. Wc lekte en stonk. In het algemeen trappenhuis deuren kapot, lift zat vast.
‘s Ochtends moeite doen om uit te checken.

10/10

Exceptional

27 Jul 2025

VINCENT

Hôtel conseillé

Accueil au top, rapide, clair et sympa.
Hôtel propre, un bar avec terasse.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Flemming

Udmærket værelse med god bruser. Sauna og pool ret basic. Morgenbuffet ok og med mulighed for at glutenfrit brød, men lidt dyr (18 € pr person).

10/10

Exceptional

14 Jul 2025

Niclas

Ett väldigt trevlig hotell i en mycket fin by.

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Annabelle

/

Leisure Partner

8/10

Excellent

25 Jun 2025

Stefanie

Zentrale Lage hervorragend, Frühstück sehr gut!

6/10

Pleasant

16 Jun 2025

Günter

Wochenende in Monschau und Umgebung

Der Aufenthalt mit unseren Motorrädern im Achat-Hotel war ganz gut. Die Zimmer waren sauber, das Personal war sehr nett und hilfsbereit. Auch das Frühstück war sehr umfangreich und lecker. Das, was mich gestört hat, waren die Nasszellen. Es gab dort keine Absauganlage oder ein Fenster, sodass nach einem Toilettengang oder dem Duschen ein Durchzug durch ganze Zimmer organisiert werden muss. Leider waren in unseren Duschen nur eine Badewanne mit Brause und nach dem Duschen stand das ganze Bad Unterwasser. Das Zimmer zu zweit zu nutzen muss Organisiert werden.
Ich habe dann auch das Hallenbad genutzt, dass war nach jeder Tour sehr erfrischen und das kann ich auf jeden Fall empfelen.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2025

Andreina

The location is great, as its only 10 min away from the city center. However our room had a not very nice smell, and the shower made a terrible and annoying noise while being used.
The guys from the reception were very friendly though, they gave us a couple of colas to compensate.

Leisure Partner

6/10

Pleasant

11 Jun 2025

Stefan

Leider war unser Aufenthalt in diesem Hotel insgesamt enttäuschend. Der Service ließ stark zu wünschen übrig: Teilweise mussten wir 30 bis 45 Minuten warten, bis überhaupt jemand an unseren Tisch kam, um nach Getränkewünschen zu fragen. Selbst wenn das Personal in den Biergarten kam, wurden die übrigen Gäste komplett ignoriert – ein kurzer Blickkontakt oder eine Nachfrage: Fehlanzeige. Meist war nur ein Mitarbeiter (wohl von der Rezeption) gleichzeitig auch für die Bar zuständig und bediente alle Gäste allein. Insgesamt haben wir während unseres dreitägigen Aufenthalts lediglich drei verschiedene Angestellte gesehen – für ein Hotel deutlich zu wenig.

Auch die Zimmer waren leider nicht in gutem Zustand. Die Dusche quietschte laut beim Einschalten, im Zimmer roch es muffig, im Bad lagen lange schwarze Haare, und das Bett war voller dunkler Flusen – ein unhygienischer Eindruck, der leider den Gesamteindruck zusätzlich verschlechtert hat.

Hinzu kam, dass der Aufzug weder die zweite noch die dritte Etage angefahren hat. Unser Zimmer befand sich im zweiten Stock, sodass wir gezwungen waren, die Treppe zu benutzen – was extrem schwierig war, da eine Person in unserer Gruppe eine Gehbehinderung hat und auf einen Rollstuhl angewiesen ist.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Patrick

Schönes Hotel, etwas unpersönlich

Partner

8/10

Excellent

08 Jun 2025

Franziska

Etwas in die Jahre gekommen.
Das Restaurant ist zum Frühstück sehr laut

6/10

Pleasant

31 May 2025

Anja

Udemærket ophold

Partner

10/10

Exceptional

03 May 2025

Ingrid

Sehr schöne Unterkunft um Radtouren und Wanderungen zu starten.

10/10

Exceptional

26 Apr 2025

Rob

No nonsens, goed verblijf in mooi stadje

Perfecte locatie, vlak voor het centrum. Alles op loopafstand.
Keurig hotel, keurige kamer. Ietwat gedateerd. Supergoede en vriendelijke check in. Lekker en niet druk zwembad.

Partner

6/10

Pleasant

17 Apr 2025

Gerard

We did not book breakfast or dinner. While checking in, we were informed that breakfast or diner was not available! We had dinner at a closeby (150 mtr) restaurant. Real home cooking style and very good. Breakfast was taken at a backery. The hotel rooms were convenient and clean. The hotel bar was open until midnight. It was a more like a pop-up bar… tables & chairs… nothing else. Besides drinks there is nothing else, no snacks, no peanuts or chips. However the beers and wines are good and reasonable priced. Would stay there again anyway but will book breakfast upfront.

Leisure Friends

8/10

Excellent

13 Apr 2025

Sandra

Nice hotel, great sauna and swimmingpool!
Hotel staff was very friendly also want to give compliments to Guido!

Leisure Partner

6/10

Pleasant

20 Mar 2025

Dirk

Die Zimmer sind sauber und die Ausstattung erfüllt den Standard. Der öffentliche Bereich wie Rezeption, Bar, Aufzug etc. braucht eine Renovierung. Der Pool ist bereits geschlossen wegen „Renovierung“.

Leisure

8/10

Excellent

13 Mar 2025

Kerstin

sehr gut gelegen, viele Ausflugsmöglichkeiten, sehr schöne Stadt

Leisure Friends

8/10

Excellent

07 Mar 2025

Nellie

Goed hotel dicht bij het centrum

10/10

Exceptional

25 Jan 2025

Javier

Muy bien situado y personal eficiente

Leisure Partner

10/10

Exceptional

07 Nov 2024

Annet

Very nice room, quite location close to centre

Room is spacious, clean and large, nice breakfeast with plenty of choice, staff very helpfull with storage of our bycicles

Partner

10/10

Exceptional

01 Nov 2024

Johannes Hermanus

Prima hotel om Monschau en omgeving te ontdekken

Perfecte locatie als je het gezellige plaatsje Monschau wilt bezoeken. Je kunt bij het hotel voor 9€ de hele dag parkeren. Het is er rustig en de kamer is basic met fijne bedden en een goede douche (in bad). Wij hebben niet ontbeten maar wel gezien dat het er goed uitzag. Prijs kwaliteit is in orde. Wifi is gratis. Kamers zijn wel gehorig. Vooral als er gedoucht wordt bij de buren hoor je dit wel.

Partner

8/10

Excellent

27 Oct 2024

Jacqueline

Saunabereich.

Leisure Partner

8/10

Excellent

17 Oct 2024

Christian

Aufzug defekt, keine Parkplätze, Kleinkinder im Saunabereich, aber gute Lage und motiviertes Personal.